website not working? Is it down right now? Server Status Check
SmashwordsWebsite Name:
www.smashwords.comURL Checked:
Response Time:
Last Down:
Checking Smashwords
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Smashwords Website Status History server report and response time

The above graph displays service status activity for over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
12:0245.37 ms. 
09:3146.64 ms.
17:4748.23 ms. 
17:5445.79 ms.
19:4946.56 ms. 
14:1444.14 ms.
06:2144.77 ms. 
00:2544.61 ms.
02:3744.92 ms. 
20:2145.78 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT 0)  |  Current server time is 07:27

We have tried pinging Smashwords website using our server and the website returned the above results. If is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access Smashwords - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

Having Problems with Accessing
Anette Pollner · 26 April 2016 - 20:05
· · Chrome 49.0 on Windows

cannot reach smashwords, takes too long to respond

Francis Ward · 12 July 2014 - 16:22
United States · AT&T U-verse · Chrome 35.0 on Windows

yes i cant get into my account either today guess we will wait

Mike Brave · 8 March 2014 - 05:50
Germany · Kabel Deutschland

Now smashwords is down again :-(

Gabriella West · 12 February 2014 - 13:14
United States · Comcast Cable

Down for me...

Linda Hamonou · 28 October 2013 - 23:13
Japan · Kddi Corporation

I was trying to check my book and it's down here in Japan too

Karen Aminadra · 30 April 2013 - 04:08
United Kingdom · BT

It's down

Tracey H. Kitts · 31 October 2012 - 04:13
United States · Hughes Network Systems

I can't access Smashwords. :(

Nelson Branco · 2 April 2012 - 08:21
Canada · Rogers Cable

I need up now!

Jean Z. Murdock · 2 April 2012 - 07:25
United States · CenturyLink

Yes, they are down, again...

Joan Keiter · 2 April 2012 - 04:54
United Kingdom · BT

Can't get on smash words

Sarah Harding-Roberts · 20 March 2012 - 06:26
United Kingdom · TalkTalk

Smashwords is down? :(

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