website not working? Is it down right now? Server Status Check screenshot
ScottradeWebsite Name:
trading.scottrade.comURL Checked:
Response Time:
Last Down:
Checking Scottrade
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Scottrade Website Status History server report and response time

The above graph displays service status activity for over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
23:07231.41 ms. 
02:43288.8 ms.
05:42238.14 ms. 
11:47279.9 ms.
05:33227.04 ms. 
07:34318.22 ms.
13:17311.75 ms. 
20:11227.59 ms.
00:38232.1 ms. 
22:40235.95 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT 0)  |  Current server time is 03:31

We have tried pinging Scottrade website using our server and the website returned the above results. If is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access Scottrade - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Try alternative urls such as

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

Having Problems with Accessing
Sandra Powell · 22 July 2016 - 14:15
· · Chrome 51.0 on Windows

I can log on to my Scottrade account this morning. I was concerned when the message I received last night said it would down until Sunday. All seems to be well.

Sandra Powell · 22 July 2016 - 06:39
· · Chrome 51.0 on Windows

Scottrade website went down at midnight Thursday evening as Friday started. I got a message stating that it was a scheduled maintenance and would be back up on Sunday. I checked my email, but I do not see a notice of a "scheduled maintenance." Usually companies inform customers of upcoming scheduled maintenance. I don't want to jump to any conclusions. Maybe I missed the notice. Did anyone else know the website would be down on Friday, June 22?

Thomas Griffith · 28 March 2016 - 14:39
· · Chrome 49.0 on Windows

Scottrade may be down - 9:39 a.m. CDT

Don Wu · 28 March 2016 - 14:35
· · Firefox 45.0 on Windows

down for everybody.

Steven Murphy · 16 March 2016 - 15:34
· · Firefox 38.9 on Windows

Using other tab of this browser I logged in now

Steven Murphy · 16 March 2016 - 14:44
· · Firefox 38.9 on Windows

I can reach and try to log on yet no browser I use can log me in

Dan Eisenberg · 16 March 2016 - 14:43
· · Chrome 48.0 on Windows

Scottrade is down as of 10:43 am EST. Can't log into account.

Holly Adams Gilstrap · 16 March 2016 - 14:38
· · Chrome 49.0 on Windows

Scottrade has been down since at least 8:30 AM in southwest Missouri.

Dana Betz · 16 March 2016 - 14:30
· · Safari 6.1.6 on Mac

I'm in Delray Beach, Florida. Scottrade is down. I confirmed they are having issues. Spoke to Boca Raton office. They said mobile is available.

Vincent R Dragonetti · 4 March 2016 - 18:36
· · Chrome 48.0 on Windows

down again 135 pm ets Michigan

Jay Stephen · 4 March 2016 - 02:32
· · Firefox 44.0 on Windows

Scottrade was down for about an hour today, I tried calling every Scottrade number and could not get through. Very suspicous because one of my gold investments was just taken off up substantially and then right after Scottrade came back online the stock plunged precipitously back to where it started. It almost makes me think that Wall Street has it tenacles throughout the brokerages houses and can shut down things at will.

Dat Juan Gai · 3 March 2016 - 17:09
· · Internet Explorer 11.0 on Windows

Finally back up.

Daniel Haerens · 3 March 2016 - 17:08
· · Internet Explorer 10.0 on Windows

Tried every number Scottrade has, tried to chat and email, NOTHING. This is terrible service. I will be changing to another service.

Peter Barbera · 3 March 2016 - 17:08
· · Safari 8.0.2 on Mac

Can't login nor able to reach anybody by Phone. I've called numerous numbers. None are responding.

Sujal Shah · 3 March 2016 - 17:07
· · Safari 9.0 on iPhone

I am not able to access the Scottrade site... This is not acceptable as it would result in having customers bear the losses as they can not make any transactions.

Bill Korte · 3 March 2016 - 17:04
· · Firefox 44.0 on Windows

Called serveral numbers in Austin and all down. Can't login and missing ops! This is not good customer service!

Mem Pignataro · 3 March 2016 - 17:02
· · Internet Explorer 11.0 on Windows

have called both local, national numbers. Have attempted to email... wont submit. have tried and online chat. Waht good is a broker if you cant sell or buy when necessary

Myron McGhee · 3 March 2016 - 17:01
· · Chrome 48.0 on Windows

That shoul;d have been Fidelity, back to typing school for me.

Myron McGhee · 3 March 2016 - 16:56
· · Chrome 48.0 on Windows

Fedlity appears to be up and running.

Howard Kim · 3 March 2016 - 16:55
· · Chrome 48.0 on Windows

I'm moving to Interactive Brokers once the site is up. This is unacceptable.

Steve Abbey · 3 March 2016 - 16:53
· · Chrome 48.0 on Windows

There phone system on both national and local branch level is not working either! After being with them for over 20 years, this is the last straw! Time to move my account elsewhere. Anybody have any suggestions?

Timothy Peterson · 3 March 2016 - 16:51
· · Safari 9.0 on iPhone

Login temporarily unavailable. Scottrade app. Apple iOS

James Van Buskirk · 3 March 2016 - 16:48
· · Chrome 48.0 on Windows

Cannot log into Scottrade, Temporarily Unavailable.

Howard Kim · 3 March 2016 - 16:48
· · Chrome 48.0 on Windows

Scottrade is down.

Chris McNeil · 3 March 2016 - 16:48
· · Chrome 48.0 on Windows

Seems that login is "temporarily unavailable"

Myron McGhee · 3 March 2016 - 16:43
· · Chrome 48.0 on Windows

Unable to access Scottrade account at present.

Mike Quimby · 3 March 2016 - 16:40
· · Chrome 46.0 on Windows

Scottrade down?
Trying to log in and says "temporarilyUnavailable"

Andrea Taylor McMillen · 29 February 2016 - 21:38
· · Chrome 48.0 on Windows

Trying to access Scottrade. Get error saying loading page timed out. Tried on multiple browsers. None work.

Ket-Sin Steven Yong · 23 November 2015 - 14:59
· · Chrome 46.0 on Mac

It's the same thing during 08/24/15 Monday market crash. Lost some opportunity to buy some beat down stocks. Scottrade is horrible.

Glenn E Barnes Jr. · 23 November 2015 - 14:50
· · Chrome 46.0 on Windows

Unable to log into the regular Scottrade Website. However, I have been able to log into Scottrade Elite

Ali Masoudi · 23 November 2015 - 14:45
· · Chrome 46.0 on Windows

can not login
Login Temporarily Unavailable. called local office, don't know when it will be fixed

Anita Curry Freeman · 23 November 2015 - 14:44
· · Chrome 46.0 on Windows

scottrade is down right now, i've been trying to log in for the last 15 minutes, tried to call the customer support -- no luck :(

Donna Bodin · 23 November 2015 - 14:23
· · Chrome 46.0 on Windows

11/23 8:10 a.m CST. Can't login. "Login temporarily unavailable" in IE11. "Error" in Chrome.

Bob Phinney · 23 November 2015 - 14:22
· · Safari 9.0.2 on Mac

Cannot login. It says login temporarilly unavailable. Macbook Pro, Safari

Thomas Griffith · 23 September 2015 - 16:47
· · Chrome 45.0 on Windows

They just acknowledged problem with order status not displaying. Argh.

Joan Halkyard · 26 August 2015 - 04:27
· · Safari 8.0 on iPad

Rec'd email to view trade not remember having a trade out won' t let me log in.

Janice Glover · 12 November 2014 - 06:59
· · Chrome 38.0 on Windows

November 12, 2014: I am getting the message "Login Temporarily Unavailable." when I try to login this morning. Tried it at least 20 times on two accounts.

Robert D'Amours · 12 August 2014 - 11:37
United States · Comcast Cable · Chrome 36.0 on Windows

Thats why I have Ameritrade for days like this. I have never regretted having 2 brokers.

Gloria de Luna · 12 August 2014 - 10:56
United States · Time Warner Cable · Chrome 36.0 on Windows

yes.scottrade is down for everyone. the response you're getting when you ping them is an error msg. saying that the system will be back up at 2 p.m.

Mike Young · 9 June 2014 - 07:07
United States · Windstream Communications · Firefox 29.0 on Windows

I'm probably going to change to another service. I have been with STrade for several years, but it keeps getting slower and slower, some pre-market orders not filled and have actually traded below my buy-in price. It was great for years, but is going downhill quick.

Richard Cabrera · 3 June 2014 - 07:25
United States · AT&T U-verse · Firefox 29.0 on Windows

My Charts in Streaming Quotes (Java) is real slow or not updating at all. The Market Movers window is the only real time window that is updating. Everything else is stagnant. This is a real let down.

Bob Germanovich · 21 April 2014 - 17:45
United States · Comcast Cable

I cannot get the page to load more than two items near the banner at the top. All other websites are fine. the computer is fine. the login page will not load.

Florin Penciu · 28 January 2014 - 18:27
United States · Cox Communications

Switching to another broker. 3 times down for up to 1 hour at the crucial time 9:30 - 10:30 has caused me a lot of grief in the past couple of weeks already. Unacceptable.

Mark Adams · 27 January 2014 - 07:16
United States · CenturyLink

Its not a coincidence that Scott is down on a big trade day--The Elitist pigs need to rob from the masses--and use the market to do so...

Jessica Aporito · 27 January 2014 - 07:12
United States · Verizon Internet Services

Has been down for over 30 minutes into the trading day. That's a pretty big deal since it is arguably the most volatile time of the trading day. Switch to your mobile apps, which are still slow but at least you get access. This has been happening for a while. Time to talk to Chuck.

Brian Schieble · 27 January 2014 - 07:08
United States · Time Warner Cable

I did get a trade in right at the market open. That's it, since then nada.

Susan Savage · 27 January 2014 - 07:05
United States · CenturyLink

It is scary, are they being hacked in to? And yes we should all change our passwords. Or, get another provider. I have been with Scottrade for 14 years and I have not had this happen until recently.

Chris Priddy · 27 January 2014 - 07:04
United States · CenturyLink

Luckly the iPhone app wasn't down and I was able to sell when I needed to anyway. If not I would have been pissed right about now.

Brian Schieble · 27 January 2014 - 07:02
United States · Time Warner Cable

You're either losing money or being stopped from losing money, hah. Yes I'd say they owe us some free trades on this one.

Sherveen Abdarbashi · 27 January 2014 - 06:56
United States · Optimum Online

this is quite ridiculous. especially when days that the market is volatile, I don't need to be having technical issues. it may finally be time to look into schwab or etrade.

Santosh Padmanabha · 27 January 2014 - 06:51
United States · Cox Communications

is this a financial website or some yahoo email? it has been DOWN everyday without exception when I have tried to login at 930 EST. this is shit

Max Böhnel · 27 January 2014 - 06:50
United States · Verizon FiOS

Yes, down, third time in a week. I will switch to a different trader.

Kathy Wright · 23 January 2014 - 07:21
United States · Cox Communications

Scottrade needs to update their hardware or whatever. They are living in the pony express era.

Ann Robbins · 11 January 2014 - 15:54
United States · AT&T U-verse

I cant sign in, "login unavailable" I know it is Saturday, will check IPhone sign in

James Gibson · 8 January 2014 - 07:42
United States · Verizon FiOS

Can't log in. No message indicating when we can expect a resolution. Bad bad bad. Mobile app works however. Use that instead.

Greg Anzy · 8 January 2014 - 07:33
United States · AT&T U-verse

Scottrade today feruse to work (after years...) - no login, no anything, rebooted - do not help

Daniel Slayden · 8 January 2014 - 07:32
United States ·

I can't log in either... can't get anyone to answer ...can't trade, this is costing me

David Rhee · 8 January 2014 - 07:26
United States · Cox Communications

Scottrade is down for me as well, missed out on a profitable Twitter cover.

Ed Colandra · 8 January 2014 - 07:24
United States · Optimum Online

Forget PC access. Access from iPhone and iPad is working fine including trades. It's an inconvenience, but if you have a mobile device, it seems to be a good work around

Julie Wagers · 8 January 2014 - 07:21
United States · AT&T U-verse

after waiting 45 minutes to speak to someone I cashed out and am done with Scottrade

Michael Gawrychowski · 8 January 2014 - 07:19
United States · Comcast Cable

Mobile APP was working for me fine. Wasted so much money because of this problem. Couldn't buy any weed stocks

Chris Houseman · 8 January 2014 - 07:19
United States · Munson Healthcare

Can't log in with multiple browsers at multiple locations. Losing huge positions

Brandon Yates · 8 January 2014 - 07:17
United States · Comcast Business Communications

Website down, costing me a ton not being able to close out my positions when I need to. Will look for new broker.

David John Silbernagel · 8 January 2014 - 07:17
United States · Willamette Valley Internet

The site is down for me at this time and has been down for more then 30 min

Dipak Patel · 8 January 2014 - 07:13
United States · Verizon FiOS

hope somebody didn't hake it. i am sure i will change my credentials after so many unsuccessful attempts.

Darius Wilson · 8 January 2014 - 07:12
United States · Comcast Cable

wastrying to purchase 7000 shares of grnh.. at .7.. shit is up over 1 dollar and back down to mid .80's .. missing 2 to three thousand dollars.. this is f#!ked up..

Adam LeClerc · 8 January 2014 - 07:12
United States · ViaWest Internet Services

Scottrade server appears to be down. Connected through mobile. Not sure if can actually DO anything - don't need to do anything, but makes me nervous when I don't have acess to my money!

Heather Lunn · 8 January 2014 - 07:12
United States · Verizon Business

I keep getting logged out of my account and when I AM able to log in, response time is TERRIBLE. :-(

Damien Braxton · 8 January 2014 - 07:08
United States · Comporium Communications

question does anyone have stock in any of the weed sector maybe they are out to get us weed stock are flying high

Beth Crimpe · 8 January 2014 - 07:03
United States · Comcast Cable

Can't login from two different computers Jan 8, 2014 10am. Both Win-based.

Anhvu Le · 8 January 2014 - 07:03
United States · Baker Hughes Incorporated

I tried logging in using different computers and machines, and it's not working for me.

Fred Krailert · 8 January 2014 - 07:02
United States · CenturyLink

this really suck, can't log in. Loosing money here. They need to have a back up site.

KevinandKristin Gerrits · 8 January 2014 - 07:00
United States · AT&T Internet Services

I got in before the market opened, so I have the live streaming up and running but now I cannot access the website.

Dipak Patel · 8 January 2014 - 06:58
United States · Verizon FiOS

I have Android and i am online on Mobile app right now. Its really sucks when website is not working.

Alexis-Tj Freetage · 8 January 2014 - 06:57
United States · Time Warner Cable

I tried several ways this morning and the website is still down. I cannot log in!

James Temple · 8 January 2014 - 06:53
United States · Windstream Communications

the mobile app doesn't work for me (well, the app itself loads, but as with the web site ... can NOT sign into account)

Joseph Trezona · 8 January 2014 - 06:52
United States · Bright House Networks

i had to witch to mobile app. by then my stock that i was trying to purchase rose 11%...

James Temple · 8 January 2014 - 06:51
United States · Windstream Communications itself loads fine - but signing into account does NOT work

Peter Bornstein · 8 January 2014 - 06:42
United States · Comcast Cable

definitely not working for me. Tried a couple of different browsers--everything work except Scottrade

Chris Coblentz · 6 January 2014 - 09:11
United States · AT&T Internet Services

This site has been down a while, I think they hired the people that were let go from the Obama care web site!!!

Max Garbutt · 16 October 2013 - 18:09
United States · Time Warner Cable

At 6:08 PST I am able to login. I used the http version and it shifted to the https version.

Kirby Dubin · 24 May 2013 - 17:42
United States · Comcast Cable

Yes! There website is down!! I have been unable to login for the past 30 minutes. Called their helpline. Definitely down for a while.

Larry Heider · 9 March 2013 - 12:27
United States · Time Warner Cable

Scottrade account information has not been accessible all day. Mar. 9, 2013. LEH

Steven Schachter · 7 February 2013 - 10:46
United States · AT&T U-verse

I would like to hear about all web site issues relating to the Facebook open for Scottrade. Was the site down or unresponsive during the morning hours. Did their 800 number answer calls? Please respond to I am especially interested in May 18, 2012 from 7am in the morning until noon. Was their website down? Was it unresponsive for trades? All trades or just Facebook trades? How about their 800 number? Were you able to get thru from 7am until noon? Thanks, Steven

Steven Schachter · 24 December 2012 - 12:04
United States · AT&T U-verse

I would like to hear about all web site issues relating to the Facebook open for Scottrade. Was the site down or unresponsive during the morning hours. Did their 800 number answere calls? Thanks, Steve Shack

Richard Lee · 20 November 2012 - 11:05
United States · Time Warner Cable

They need to create an alternate way to make trades for when their service is down this is unacceptable.

Michael Jay · 22 August 2012 - 03:03
United States · Verizon FiOS

DO they know we are losing money in the pre-market hours? It is 6:03 AM and the pre-market is open for business!!!

Michael Jay · 22 August 2012 - 03:01
United States · Verizon FiOS

The https version is down, which is the secure log-in for customers. However, this page is saying the http version is up (and it is). The http version is the non-customer part of the site.

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