website not working? Is it down right now? Server Status Check screenshot
ScottradeWebsite Name:
trading.scottrade.comURL Checked:
Response Time:
Last Down:
Checking Scottrade
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Scottrade Website Status History server report and response time

The above graph displays service status activity for over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
13:2478.23 ms. 
17:2379.61 ms.
19:3379.39 ms. 
21:4379.53 ms.
00:1278.53 ms. 
02:1379.3 ms.
04:2278.09 ms. 
06:3178.78 ms.
08:5580.2 ms. 
11:0079.92 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT -7)  |  Current server time is 11:41

We have tried pinging Scottrade website using our server and the website returned the above results. If is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access Scottrade - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Try alternative urls such as

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

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Having Problems with Accessing
Tim Davis · 2 days 5 hours 12 mins ago

not able to get on site, page will not load nor will Yahoo

Bob Germanovich · 2 days 17 hours 55 mins ago

I cannot get the page to load more than two items near the banner at the top. All other websites are fine. the computer is fine. the login page will not load.

Florin Penciu · 28 January 2014 - 18:27

Switching to another broker. 3 times down for up to 1 hour at the crucial time 9:30 - 10:30 has caused me a lot of grief in the past couple of weeks already. Unacceptable.

Richard C. Huntley IV · 27 January 2014 - 07:18

Finally after 45 minutes the site is working

Mark Adams · 27 January 2014 - 07:16

Its not a coincidence that Scott is down on a big trade day--The Elitist pigs need to rob from the masses--and use the market to do so...

Santosh Padmanabha · 27 January 2014 - 07:16

agreed...bye bye scottrade. Once bitten twice shy

Jessica Aporito · 27 January 2014 - 07:12

Has been down for over 30 minutes into the trading day. That's a pretty big deal since it is arguably the most volatile time of the trading day. Switch to your mobile apps, which are still slow but at least you get access. This has been happening for a while. Time to talk to Chuck.

Santosh Padmanabha · 27 January 2014 - 07:09

this is as hopeless as it can get

Brian Schieble · 27 January 2014 - 07:08

I did get a trade in right at the market open. That's it, since then nada.

Susan Savage · 27 January 2014 - 07:05

It is scary, are they being hacked in to? And yes we should all change our passwords. Or, get another provider. I have been with Scottrade for 14 years and I have not had this happen until recently.

Chris Priddy · 27 January 2014 - 07:04

Luckly the iPhone app wasn't down and I was able to sell when I needed to anyway. If not I would have been pissed right about now.

Brian Schieble · 27 January 2014 - 07:02

You're either losing money or being stopped from losing money, hah. Yes I'd say they owe us some free trades on this one.

Susan Savage · 27 January 2014 - 06:59

They need to compensate us in some way for this.

Salah Smoudi · 27 January 2014 - 06:58

it is time to dumb this broker

Sherveen Abdarbashi · 27 January 2014 - 06:56

this is quite ridiculous. especially when days that the market is volatile, I don't need to be having technical issues. it may finally be time to look into schwab or etrade.

Santosh Padmanabha · 27 January 2014 - 06:51

is this a financial website or some yahoo email? it has been DOWN everyday without exception when I have tried to login at 930 EST. this is shit

Richard Rogers · 27 January 2014 - 06:50

3rd time in two weeks... this site is falling apart.

Max Böhnel · 27 January 2014 - 06:50

Yes, down, third time in a week. I will switch to a different trader.

Kevin Cook · 27 January 2014 - 06:47

Scottrade is down. WTF

Santosh Padmanabha · 27 January 2014 - 06:46

make that 3 days in a row... worst website ever

Greg Anzy · 24 January 2014 - 08:19

NADAQ Level II - again refuses to connect

Ted Zeck · 24 January 2014 - 06:57

down!!! two days in a row!!!

Michael P. Bott · 23 January 2014 - 07:29

Suggest we all change out passwords across all our sites.

Reed King · 23 January 2014 - 07:23

Yep, not working for me...

Kathy Wright · 23 January 2014 - 07:21

Scottrade needs to update their hardware or whatever. They are living in the pony express era.

Jaric Fontaine · 18 January 2014 - 06:05

Says login temporarily unavailable.

Rodger Cook · 11 January 2014 - 16:04

I can't sign in.

Ann Robbins · 11 January 2014 - 15:54

I cant sign in, "login unavailable" I know it is Saturday, will check IPhone sign in

Earl Brown · 9 January 2014 - 19:55

No level 2 quotes

Tony Sarno · 8 January 2014 - 10:04

Can't open monthly statements on Scottrade

James Gibson · 8 January 2014 - 07:42

Can't log in. No message indicating when we can expect a resolution. Bad bad bad. Mobile app works however. Use that instead.

Sean Harwood · 8 January 2014 - 07:34

Spoke to rep mobiles work android or ipad etc

Greg Anzy · 8 January 2014 - 07:33

Scottrade today feruse to work (after years...) - no login, no anything, rebooted - do not help

Daniel Slayden · 8 January 2014 - 07:32

I can't log in either... can't get anyone to answer ...can't trade, this is costing me

David Rhee · 8 January 2014 - 07:26

Scottrade is down for me as well, missed out on a profitable Twitter cover.

Ed Colandra · 8 January 2014 - 07:24

Forget PC access. Access from iPhone and iPad is working fine including trades. It's an inconvenience, but if you have a mobile device, it seems to be a good work around

Lynn Carroll · 8 January 2014 - 07:23

this is the third time in a month I have not been able to sign in!

Julie Wagers · 8 January 2014 - 07:21

after waiting 45 minutes to speak to someone I cashed out and am done with Scottrade

Michael Gawrychowski · 8 January 2014 - 07:19

Mobile APP was working for me fine. Wasted so much money because of this problem. Couldn't buy any weed stocks

Chris Houseman · 8 January 2014 - 07:19

Can't log in with multiple browsers at multiple locations. Losing huge positions

Brandon Yates · 8 January 2014 - 07:17

Website down, costing me a ton not being able to close out my positions when I need to. Will look for new broker.

David John Silbernagel · 8 January 2014 - 07:17

The site is down for me at this time and has been down for more then 30 min

Alan Patterson · 8 January 2014 - 07:15

Yeah not feeling the love in Nashville, Scottrade :(

Dipak Patel · 8 January 2014 - 07:13

hope somebody didn't hake it. i am sure i will change my credentials after so many unsuccessful attempts.

Darius Wilson · 8 January 2014 - 07:12

wastrying to purchase 7000 shares of grnh.. at .7.. shit is up over 1 dollar and back down to mid .80's .. missing 2 to three thousand dollars.. this is f#!ked up..

Adam LeClerc · 8 January 2014 - 07:12

Scottrade server appears to be down. Connected through mobile. Not sure if can actually DO anything - don't need to do anything, but makes me nervous when I don't have acess to my money!

Heather Lunn · 8 January 2014 - 07:12

I keep getting logged out of my account and when I AM able to log in, response time is TERRIBLE. :-(

Hal Lubash · 8 January 2014 - 07:12

main website down, but the lackluster mobile app works.

Rath Moon · 8 January 2014 - 07:09

This is total BS!! They are costing me a ton of money right now!!

Gerald Bove · 8 January 2014 - 07:09

down down down... time to pull this account and go to trade station

Damien Braxton · 8 January 2014 - 07:08

question does anyone have stock in any of the weed sector maybe they are out to get us weed stock are flying high

David Pierce · 8 January 2014 - 07:07

Totally unacceptable for the website to be down.

Beth Crimpe · 8 January 2014 - 07:03

Can't login from two different computers Jan 8, 2014 10am. Both Win-based.

Anhvu Le · 8 January 2014 - 07:03

I tried logging in using different computers and machines, and it's not working for me.

Fred Krailert · 8 January 2014 - 07:02

this really suck, can't log in. Loosing money here. They need to have a back up site.

Steve Pogany · 8 January 2014 - 07:00

site login is down for more than 30 min

John Heartlein · 8 January 2014 - 07:00

Login not working for me as well. Very inconvenient.

KevinandKristin Gerrits · 8 January 2014 - 07:00

I got in before the market opened, so I have the live streaming up and running but now I cannot access the website.

Dipak Patel · 8 January 2014 - 06:58

I have Android and i am online on Mobile app right now. Its really sucks when website is not working.

Alexis-Tj Freetage · 8 January 2014 - 06:57

I tried several ways this morning and the website is still down. I cannot log in!

James Temple · 8 January 2014 - 06:53

the mobile app doesn't work for me (well, the app itself loads, but as with the web site ... can NOT sign into account)

Joseph Trezona · 8 January 2014 - 06:52

i had to witch to mobile app. by then my stock that i was trying to purchase rose 11%...

James Temple · 8 January 2014 - 06:51 itself loads fine - but signing into account does NOT work

Dipak Patel · 8 January 2014 - 06:50

yes, its horrible. but at least you can use mobile app.

Sandeep Kancharla · 8 January 2014 - 06:49

site login is down

Calvin Huynh Wong · 8 January 2014 - 06:45

Website loads, but login is acting up.

Peter Bornstein · 8 January 2014 - 06:42

definitely not working for me. Tried a couple of different browsers--everything work except Scottrade

Chris Coblentz · 6 January 2014 - 09:11

This site has been down a while, I think they hired the people that were let go from the Obama care web site!!!

Jennie Dougherty · 16 December 2013 - 18:29

Sucks here too!

Michael Alevy · 16 October 2013 - 20:30

Cannot log in. "Login Temporarily Unavailable"

Brian Gibbons · 16 October 2013 - 18:36

I can now log in as well too! Sweet.

Max Garbutt · 16 October 2013 - 18:09

At 6:08 PST I am able to login. I used the http version and it shifted to the https version.

Brian Gibbons · 16 October 2013 - 17:58

Getting "Login Temporarily Unavailable" message as well.

Jimmie Childs · 16 October 2013 - 17:44

Can't log on.

Steven Burns · 3 October 2013 - 06:59

I can't even get through to any of the offices by phone.

Kirby Dubin · 24 May 2013 - 17:42

Yes! There website is down!! I have been unable to login for the past 30 minutes. Called their helpline. Definitely down for a while.

Larry Heider · 9 March 2013 - 12:27

Scottrade account information has not been accessible all day. Mar. 9, 2013. LEH

Steven Schachter · 7 February 2013 - 10:46

I would like to hear about all web site issues relating to the Facebook open for Scottrade. Was the site down or unresponsive during the morning hours. Did their 800 number answer calls? Please respond to I am especially interested in May 18, 2012 from 7am in the morning until noon. Was their website down? Was it unresponsive for trades? All trades or just Facebook trades? How about their 800 number? Were you able to get thru from 7am until noon? Thanks, Steven

Elliott Inspace · 28 January 2013 - 06:07


Steven Schachter · 24 December 2012 - 12:04

I would like to hear about all web site issues relating to the Facebook open for Scottrade. Was the site down or unresponsive during the morning hours. Did their 800 number answere calls? Thanks, Steve Shack

Richard Lee · 20 November 2012 - 11:05

They need to create an alternate way to make trades for when their service is down this is unacceptable.

Michael Jay · 22 August 2012 - 03:03

DO they know we are losing money in the pre-market hours? It is 6:03 AM and the pre-market is open for business!!!

Michael Jay · 22 August 2012 - 03:01

The https version is down, which is the secure log-in for customers. However, this page is saying the http version is up (and it is). The http version is the non-customer part of the site.

Submit a comment using your Facebook ID.

Is down for you right now? Submit your comments about service status or report an issue below to let others know that they aren't the only ones having trouble.

Rate Scottrade has been rated 2.3 out of 5 points. A total of 50 votes cast and 83 users reviewed the website.

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