website not working? Is it down right now? Server Status Check screenshot
Charles SchwabWebsite Name:
client.schwab.comURL Checked:
Response Time:
Last Down:
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Charles Schwab Website Status History server report and response time

The above graph displays service status activity for over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
04:378.06 ms. 
06:5339.45 ms.
09:05133.89 ms. 
11:397.29 ms.
13:558.54 ms. 
16:547.67 ms.
19:4334.73 ms. 
22:348.25 ms.
00:458.44 ms. 
03:009.16 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT 0)  |  Current server time is 03:04

We have tried pinging Charles Schwab website using our server and the website returned the above results. If is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access Charles Schwab - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Try alternative urls such as

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

Having Problems with Accessing
Terry Myers · 13 July 2014 - 12:09
United States · Time Warner Cable · Safari 7.0.5 on Mac

schwab down "Safari can't find the server"

Jack Holstrom · 6 June 2014 - 07:25
United States · Comcast Cable · Chrome 35.0 on Windows

Not able to access for last 20 min and attempted with multiple browsers

Dean Wittelsohn-Bass Stevens · 3 June 2014 - 05:58
United States · Time Warner Cable · Firefox 29.0 on Windows

The connection has timed out

The server at is taking too long to respond. The site could be temporarily unavailable or too busy. Try again in a few moments.

Ron Collins · 15 May 2014 - 07:26
United States · Comcast Cable · Chrome 31.0 on Windows

I cannot access the Schwab site

Henry Carrier · 13 May 2014 - 12:55
United States · Time Warner Cable · Firefox 29.0 on Mac

Can't get on the schwab site.

Live Planit · 25 March 2014 - 05:35
United States · RCN on SAFARI not working

Cola Publix · 23 February 2014 - 05:54
United States · Comcast Cable

Went to get my tax forms and half the site doesn't work. Schwab is down more than it's up.

Helen Chan · 18 February 2014 - 15:35
United States · Verizon FiOS

can't load shwab site

Geradi Bradley · 31 January 2014 - 10:55
United States · Time Warner Cable

schwab website is not working. when url is typed in. a plank screen appears with the schwab name in the URL line

Jason Ohare · 18 January 2014 - 01:18
United States · RCN

Schwab is experiencing a major outage for deposits today 1/17/2014. They have be unable to accept deposits for approx 8 hours so far today... Major IT blunder here..

Florette Small · 5 September 2013 - 06:58
United States · Verizon FiOS

Can't log into Schwab. Tried several times. Tried on another computer. No go!

David Kessell · 6 July 2013 - 10:15
United States · AT&T U-verse

Can't login. site appears down

Don Katz · 2 July 2013 - 07:02
United States · Charter Communications

When I log in at, I reach a "Functionality Not Available" page. Unable to access brokerage.

Cindy Duntley · 1 July 2013 - 09:38
United States · Wave Broadband

Site says it's up, but it is "temporarily unavailable" Second time in less than a week!

David Jennings · 25 June 2013 - 09:35
United States · Comcast Cable

I currently cannot log in to Schwab. Been that way for about 45 minutes.

Cola Publix · 30 April 2013 - 08:12
United States ·

This is getting absolutely ridiculous. It they can't keep their website working, I will need to find a new, more reliable broker. Down 3 times in about a week? Are they serious?

Robert Sonderegger · 24 April 2013 - 12:18
United States · tw telecom holdings

Thank you, Wayne Schneidemann, for the back door. Worked like a charm!!

Mark W. Dyer · 24 April 2013 - 11:37
United States · AT&T Internet Services

Guys, not a big fan of large financial services companies. But I can assure you this is not Schwab's fault. Their message about a "denial of service attack" rings true. Internet attacks are growing and it's very frustrating.

Shelley Croshier · 24 April 2013 - 11:31
United States · Optimum Online

this is fr**king annoying, down up down up - talking about, thank you very much

Brodie T Wonderdog · 24 April 2013 - 11:15
United States · VF Information Technology Services

Thanks Wayne. Worked for me!

Mark Maurice · 24 April 2013 - 11:15
United States · AT&T Internet Services

Wayne Schneidman's recommendatino to go in the back door at worked for me at 2:14P EST even when I couldn't get in the front door through using www.

Stu Brown · 24 April 2013 - 10:25
United States · Comcast Cable

Down online - StreetSmartEdge NOT GOOD on & off since 4/24 open. Worst issue I've seen since last fall. This why u must use stops!!

Wayne Schneidman · 24 April 2013 - 08:39
United States · AT&T U-verse

This link works even though can't be reached:

In fact, works to get to the login screen and wil get you in.

Edit: Actually is not reliable. The following link I submitted previously works fine:

Mark Mason · 24 April 2013 - 08:37
United States · Comcast Cable

been having trouble off and on logging on to schwab today

Barry Love · 24 April 2013 - 08:34
United States · tw telecom holdings

try search engine for a schwab login page. that worked for me. the main appears dead again

Arne Larson · 24 April 2013 - 08:33
United States · AT&T U-verse

OK, the Schwab site is back up. Stability/reliability is probably the most important feature in a trading platform, followed by fast execution, accurate live streams and good customer service.

Brian C Massey · 24 April 2013 - 08:27
United States · Under Armour

Can't even bring up schwab homepage. FAIL.

Todd Ha · 24 April 2013 - 08:25
United States · CenturyLink is still down! Was able to get on with the schwab iPad app.

Jonathan Lockwood Huie · 24 April 2013 - 08:23
United States · Time Warner Cable is down but their iPhone app is working - in case that helps anyone.

Glenn Oppenheim · 24 April 2013 - 08:23
United States · AT&T Internet Services

I thinking the site is working again

Pat Stout · 24 April 2013 - 08:22
United States · AT&T Internet Services

SSPro is down, confirmed with Schwab rep. No idea when the issue will be fixed.

Barbara Grant · 24 April 2013 - 08:21
United States · Comcast Cable

Very concerning that schwab is down again! 2x in 2 days!

Ron McGough · 24 April 2013 - 08:17
United States · Comcast Cable

Street Smart Pro just died again

Scott Hagberg · 24 April 2013 - 08:16
United States · Comcast Cable

Getting very concerned that the Schwab site is down again. (California)

Philip Pinkert · 24 April 2013 - 08:14
United States · Optimum Online

Two days in a row, not very good!

Arne Larson · 24 April 2013 - 08:12
United States · AT&T U-verse

I've been very happy with the Schwab platform for the past 5 years, but twice in 2 days is concerning.

Darryl Silver · 24 April 2013 - 08:12
United States · AT&T U-verse

website and online trading is down. WTF

Shelley Croshier · 24 April 2013 - 08:08
United States · Optimum Online

Schwab is down again!!! Time to move portfolio??

Mike Goldsmith · 24 April 2013 - 08:07
United States · AT&T U-verse

Problems with Schwab again-no response

Marcus G. Calpakis · 23 April 2013 - 16:34
United States · Cox Communications

Fellow Schwab customers, "At all times" the phones to Schwab were available!

Let's take a vote! : Who uses Schwab's website (which was down) to get their phone number since it is not on their facebook's about page? (rhetorical effect).

Satyanarayana Gunda · 23 April 2013 - 15:22
United States · Comcast Cable

Right now, Edge and are on. Every thing is normal in Chicago area.

Benny Brown · 23 April 2013 - 15:19
United States · Optimum Online

It's back up...get to work, salvage what you can folks

Jim Downs · 23 April 2013 - 15:13
United States · Charter Communications

Woof, what a PR disaster. This is going to cost CS a lot of customers.

G James Nakauchi · 23 April 2013 - 14:56
United States · Verizon Internet Services

Edge is still frozen. In in from the website login then to

Hagar Suskind · 23 April 2013 - 14:43
United States · Comcast Cable

I'm in Cali and it's not up yet James..

Philip Pinkert · 23 April 2013 - 14:42
United States · Optimum Online

It's still down on the east coast

G James Nakauchi · 23 April 2013 - 14:32
United States · Verizon Internet Services

I'm going to telephone in an order shorting SCHW from the gate. I heard Ron Johnson was running things there using HPQ laptops.

Edit: Website and account login are up on West Coast, California. 236pm, PST. I'm still bullish the next couple days because SPX is at 30 day moving average with upward momentum.

Scott Snibbe · 23 April 2013 - 14:31
United States · Comcast Cable

site has been down since 12:30 Pacific Time - call in to agent confirmed it

Laszlo Varga · 23 April 2013 - 14:31
United States · Charter Communications

Although it says up and running, I still can't access it...

Chris Watson · 23 April 2013 - 14:24
United States · Time Warner Cable

I assume all of you complaining about holding AAPL calls are happy now?

Joseph Miller · 23 April 2013 - 14:24
United States · Verizon Internet Services

Wonder if the Charles Schwab Server being down has anything to do with this? The Stock Market dropped 100 Points with this news of the False Tweet. Hmmmm....
1. plant some false news...
2. drop the market 100 Points....
3. hack Servers of one of the largest Stock Brokerages so no trades can be made.
4. be the only one that can Short the Market.

Pradeep Nag Thellakal · 23 April 2013 - 14:19
United States · Verizon FiOS

schwab suck it up, i am going to move my account.

Benny Brown · 23 April 2013 - 14:15
United States · Optimum Online


Glenn Shubert · 23 April 2013 - 14:14
United States · Verizon Wireless

I too am sitting on Apple calls, I too am thinking of switching brokers

Lou Berte · 23 April 2013 - 14:10
United States · Verizon Internet Services

Great! Not really though, I was going to take a little profit today... but noooo.

Dave Johnson · 23 April 2013 - 14:10
United States · Olypen

Very uncool to not even have a recording on their phone center. Permanent "hold" is not a good thing for a brokerage! Good news is Apple took an initial dip after the reports, then shot up quickly.

Viet Bui · 23 April 2013 - 14:04
United States · Time Warner Cable

Thank you schwab for not letting me sell my apple calls.

Philip Pinkert · 23 April 2013 - 13:46
United States · Optimum Online

Timing couldn't be worse.

Edward Saliba · 23 April 2013 - 13:44
United States · Comcast Cable

You would think that Schwab would publish a status report to customers!

Bob Crichton · 23 April 2013 - 13:29

Lesson learned here, folks. This is why I always have an exit strategy IN PLACE with stops, timed orders, etc. I also use two brokers where, if I have to, I can plalce offsetting trades during times like this.

Ron Phillips · 23 April 2013 - 13:28
United States · Time Warner Cable

can't access any remote services.

William Silverstein · 23 April 2013 - 13:27
United States · Time Warner Cable

unbelievable there is a schwab commercial on TV this very second

Steve Kelly · 23 April 2013 - 13:27
United States · Time Warner Cable

so how is Schwab going to compensate us for this non-sense?

Allan Johnson · 23 April 2013 - 13:12
United States · AT&T U-verse

On hold for 15 minutes prior to closing. By the time I had a real person too late... Probably move accounts

Andy Green · 23 April 2013 - 13:07
United States · Comcast Cable

Just called also, they are entirely DOWN

Viet Bui · 23 April 2013 - 13:03
United States · Time Warner Cable

Wtf now I'm holding 20 apple calls I needed to clos out. Wtffff

G James Nakauchi · 23 April 2013 - 13:03
United States · Verizon Internet Services

I just called them and yes, they are down. I'm long options but don't have to exit... yet, and probably would have just held anyways.

Michael Malin · 23 April 2013 - 13:02
United States · Comcast Cable

Not just me I see. But, is down for desktop and iPhone app as well.

Charles Bryan · 23 April 2013 - 12:59
United States · AT&T Internet Services

Same day as micro crash (b/c of AP Twitter hack)?? Not cool

Ron McGough · 23 April 2013 - 12:54
United States · Alaska Communications Systems Group

Street Smart Pro died and will not work

Edgar Godoy · 23 April 2013 - 12:50
United States · Comcast Cable

Need to hedge my Apple's option straddle right NOW! Please get the site up before the earnings call!

Phil Ipjian · 23 April 2013 - 12:49
United States · Comcast Cable

somewhat critical of a day with AAPL earnings in about 45 minutes - not nice

Jeff Shelmire · 8 August 2012 - 11:28
United States · Comcast Cable

cant access the website

Kate Boyd · 3 July 2012 - 10:23
United States · AT&T Internet Services

"refresh" feature is not working, updates to equity position prices, market performance do not change.

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