website not working? Is it down right now? Server Status Check screenshot
RuneScapeWebsite Name:
www.runescape.comURL Checked:
Response Time:
Last Down:
Checking RuneScape
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RuneScape Website Status History server report and response time

The above graph displays service status activity for over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
23:312.09 ms. 
02:331.99 ms.
05:191.98 ms. 
07:511.92 ms.
10:091.94 ms. 
12:221.92 ms.
14:332.01 ms. 
17:252.08 ms.
19:571.73 ms. 
21:581.78 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT 0)  |  Current server time is 23:07

We have tried pinging RuneScape website using our server and the website returned the above results. If is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access RuneScape - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

Having Problems with Accessing
▼ LAST 1 HOUR ...
David Jeremiah Rodriguez · 59 mins ago
· · Chrome 44.0 on Android

It's fixed.. slow but fixed..

▼ LAST 12 HOURS ...
Aram Curly Guy · 1 hour 17 mins ago
· · Safari 8.0.7 on Mac

yup... can't log in

Linda Graika Lientz · 1 hour 18 mins ago
· · Chrome 44.0 on Windows

mines saying no reply from log in server

David Jeremiah Rodriguez · 1 hour 34 mins ago
· · Chrome 44.0 on Android

Runescape 2015 member server not working? Let me login to my nonmember account but not mems. Reloaded and now it says "service unavailable "

Jonathan Wooley · 1 hour 40 mins ago
· · Chrome 45.0 on Windows

runescape 2007 server is down

Mason Lockwood · 1 hour 54 mins ago
· · Internet Explorer 10.0 on Windows

its down agin

Anthony Hernandez · 28 July 2014 - 10:08
United States · Comcast Cable · Internet Explorer 9.0 on Windows

guys. servers go down on major update mondays sometimes, give them props for the update.

Rune King · 30 June 2014 - 16:20
United States · AT&T U-verse · Firefox 30.0 on Windows

i am sad now bc i was playing and i want to be rich and have the the skill capes. i am lvl 23 combat and was killing cows and then this hapen. i am mad now bc i wont get to kill cows and i have skewl tomarow. my mom will wip me if i play longer then a hour bc she dont like when i play all day

Michael Kozubski · 30 June 2014 - 16:19
Canada · MTS Allstream · Firefox 30.0 on Windows

My mother is playing behind me, my grandmother is playing in the other room, I log out and can't get back on.. wtf ... people are playing I can see them doing it yet all these people can't even get on.. the client won't even load the game for me.

Austin Schlatter · 30 June 2014 - 16:03
United States · JOINK · Opera 12.17 on Windows

this is the 4th time this has happend since i started playing again 20 days ago...

Robby Worsham · 30 June 2014 - 16:02
United States · Wildblue Communications · Chrome 35.0 on Windows

Just woke up, the sun was shining and all was beautiful on this monday afternoon. I was looking forward to spending the next 12 hours cutting logs and chatting with my clan, but then it happened. It was traumatizing and unforgivable. "No reply from login server. Please wait 1 minuet and try again". There is no god.

Brody Alexander Ferguson · 30 June 2014 - 15:59
Canada · Rogers Cable · Chrome 35.0 on Windows

well this sucks was doing woodcutting and got kicked, god knows how long it will be down for

John Nelsxn · 30 June 2014 - 15:59
United States · Comcast Cable · Chrome 35.0 on Windows

don't scare me like that *starts crying*...yo but fareall... *grabs heart* i need to sit down

Gary Cooper · 30 June 2014 - 15:58
United States · Wildblue Communications · Chrome 35.0 on Windows

Had 2 iron dragons left to kill, 2! thats all I wanted to do, but nooooooo we're gunna f#!k the game up for everyone.

Timothy Lenhart · 30 June 2014 - 15:53
United States · Comcast Cable · Chrome 35.0 on Windows

Down again. I was just sitting around chopping some wood... and the game locked - booted and reload is a no go

Robby Worsham · 23 June 2014 - 10:09
United States · Viasat Communications · Chrome 35.0 on Windows

Anyone have any idea when it'll be back up? Server blackouts are an xp waste.

Eric Carman · 23 June 2014 - 08:26
United States · Charter Communications · Chrome 35.0 on Windows

Of course the server is down, when you have malicious programs like Zeus out there the only thing someone has to do is pay enough money for a good enough bot net and they could take down a major social networking site! This is easily avoidable and Jagex has shitty servers, good fight fagex get some DDOS protection worth as much as these shitty updates.

Shawn Barfield · 23 June 2014 - 07:43
United States · Baja Broadband · Chrome 35.0 on Windows

if you where paying attention guys a maintenance countdown did pop up

Zak Massey · 29 May 2014 - 07:36
United States · Windstream Communications · Chrome 35.0 on Windows

I was playing just fine literally 3 hours ago, now I can't even get it to load the site what so ever. Come on Jagex, the one day I have to play runescape all day in forever and this shit happens.

Edit (+50 mins) : Well, I'm officially back in the game, so everything is working properly for me, thank you Jagex. Good luck to those still having issues, but everybody's should be working fine.

Jennifer Paine · 1 May 2014 - 06:50
United States · Level 3 Communications

Runescape is down for me :( anyone else having that tissue right now?

David Vardy · 30 April 2014 - 21:09
Canada · Cogeco Cable

It was up, but now down. Damnit. Also confirmed on multiple internets and browsers and devices.

Rin Armstrong · 30 April 2014 - 19:53
United States · Clear Wireless

yeah it's down on multiple laptops, multiple internets, multiple browsers, even my phone's 4g can't get to the site..

Dorie Seifer · 30 April 2014 - 18:59
United States · Optimum Online

i was playing for past few hours and just got disconnected and now cant get back on no matter what i try,, Says DNS server failed to connect.. grrrrr

Robert Larkin · 30 April 2014 - 17:54
Canada · EastLink

Yeah Sad down here also both Client and Java..:( wonder WTF is going on >.

Sean Twohig · 30 April 2014 - 17:36
United States · Optimum Online

Yeah, so it's down, clearly, not just me my brother tried and from a couple computers. Can't even get on to the website to find anything out, it won't even load, I love how it says "The website is probably down just for you...". Don't I feel special...

Daniel Kiefer · 30 April 2014 - 17:06
United States · Adams CATV

Desktop client isn't working, and I can sign in on the main page, but not load the browser client or anything further than the home page.

James P Jengi · 30 April 2014 - 16:57
United States · Optimum Online

Currently down in the US. Sad. Won't be fixed until at least tomorrow. Time for some CSGO or Diablo...

Richard Mohn · 30 April 2014 - 16:10
United States · Armstrong Cable Services

I am pretty sure its down, I cannot access through multiple Internets, or the downloaded version... It has nothing to do with firewall or any settings because it just worked perfectly the other night sooooo..???

Jon Ratel · 7 April 2014 - 19:07
United States · Optimum Online

my client loads when I go to log on it says error connecting I choose a second world it then says account has not logged out

James Thomas · 7 April 2014 - 19:04
United States · Comcast Cable

Servers are up again as of 10:00pm East Coast time. 37k players online.

Jan Christian Frodahl · 7 April 2014 - 19:02
Norway · Broadnet AS

never crashes when I`m like camping @ GE or something.. ALWAYS during combat.. :/

Sean Anthony Gilfillan · 7 April 2014 - 18:42
United Kingdom · TalkTalk

Great... This means I have to sleep... At a reasonable sensible time... Oh well. Cool website, thanks!

Justus Kellerman · 7 April 2014 - 18:35
United States · Cox Communications

Alllllll bad... I hope it's not a big issue that would require a rollback, unless that means I get to re-do my troll defense for the month that I screwed up on.

Blake Sieber · 25 March 2014 - 13:36
United States · University Of South Florida

Y u do dis Jagex? I'm just tryna do an herb run but your servers are down. Oh btw, server is down guys.

Zane Wederell · 25 March 2014 - 13:05
New Zealand · TrustPower

Can't load the client, can't get onto the forums, can't access the billing page.

Welp, that sucks.

D.j. Ashes · 8 March 2014 - 04:50
Canada · Bell Canada

i cant log in to my main account on the website but i can log in with any other account... anyone know why?

Nickolas S. Bellegante · 21 February 2014 - 15:03
United States · Cable One

when i try online it just says "Error click for details" and doesn't actually help, and the client says it can't load the configuration from the website, i've tried uninstalling and re-installing both java and the client, but that doesn't seem to help. Any advice?

Michael Menchaca · 1 January 2014 - 18:23
United States · Time Warner Cable

This site is down for me. How lovely since this was one of my days off...

Yitzhak Kornbluth · 31 December 2013 - 09:37
United States · Optimum Online

The governments of the world should just kill the people who run these huge botnets. (They certainly do enough damage to count as a casus belli.) No botnets=no DDoS's without massive support.

Greta Melina · 31 December 2013 - 09:32
United States · Savvis

Not working. I have tried a bunch of stuff, thinking it might be my end, but it says webpage unavailable when I try to log on now.

Paulcy Lachica · 31 December 2013 - 09:19
Philippines · Smart Broadband Incorporated

Down on me, the servers wont even reply on pings and tracert wont reach the final server hop after

David Illingworth · 31 December 2013 - 09:10
Ecuador · NETLIFE

drop trollign shut it down dunt blame jagex if they can do it to big companies like disney they can do it to everyone.

Jordan Mackinnon · 31 December 2013 - 09:08
Canada · EastLink

F#!k you Jagex. Every month so far I've experienced 2-4 days where I couldn't log on when I wanted to and you NEVER f#!king refund us. INVEST MORE INTO YOUR SERVERS.

Austin Dickson · 25 December 2013 - 09:05
United States · Time Warner Cable

"Our systems are currently unavailable." Let me know if you guys are having the same problem and have a solution.

Andrea Lee · 14 October 2013 - 11:33
United States · Cable One

It varies between stating that my correct password is incorrect OR that my game session has ended. Re loading my computer, internet and browser have done nothing to aid this issue.

Breanna Lee Walsh · 28 July 2013 - 04:37
United States · Comcast Cable

The main page loads but nothing else, so sad. Hope it'll be fixed soon.

Noah Sanchez · 24 July 2013 - 20:22
United States · Verizon Internet Services

it doesn't work for me either I can access the main website aswell but it says the website has an error or something please fix

Sabrina Doucette · 22 July 2013 - 13:33
United States · Fairpoint Communications

Due to the new update, everyone is getting a black screen with bits of the game showing but it refuses to fully load. Just so everyone knows, it's down right now.

Chavez Clemons · 11 July 2013 - 21:00
United States · AT&T U-verse

the log in screen won't load. It stays black as if the page already loaded but nothing comes up.. dont know whats going on and i was just on earlier

Kyle Salmon · 31 March 2013 - 14:57
United Kingdom · Virgin Media

looks like Runescape was down for an hour but is now just up and running

Nick Roberts · 31 March 2013 - 14:42
United States · Frontier Communications

it won't load for me (or anyone else here obviously) but yet im watching someone stream it right now?

Jack Piesse · 17 March 2013 - 09:52
United Kingdom · TalkTalk

hi guys my computer loads the adverts but does not load the website pls help me thnx

Natasha Tellinghuisen · 25 February 2013 - 19:04
United States · CenturyLink

Still down. Been down for an hour or so now. And right in the middle of a big mining deal!

Jesu Bovier · 11 September 2012 - 03:22
United States · Time Warner Cable

alex exactly what i get.. i have paid membership. i thout it was me and my dumb luck with laptops

Aaron Kenyon · 9 September 2012 - 05:10
United States · Comcast Cable

damn... i'm useless w/o runescape. lol jk. i love to pk thought ;) ddosing jagex?! that's so fucked X D

Alex Lambert · 9 September 2012 - 05:08
United States · Comcast Cable

from a friend, I heard that Anonymous was planning to ddos Jagex, I just cant believe they pulled it off

Blaise Bloomer · 9 September 2012 - 04:51
United States · Comcast Cable

People were saying login servers were going down for forums when I was on earlier, now 404 for me for whole site as well.

Robby Brittain · 9 September 2012 - 04:34
United States · WideOpenWest

tried to log. about 30 times. every time I received an error message telling me I suck and that it will not load the page until I stop failing at life. Hmm?

Matt James Chapple · 9 September 2012 - 04:26
Australia · Optus replace 49 with what world you want to play and just wait a little while. you're welcome

Roy Hillis · 9 September 2012 - 04:15
United Kingdom · Virgin Media

i got onto the main page for a bit but now its down completely. Couldnt get onto game though

Nathan Davies · 9 September 2012 - 04:11
United Kingdom · TalkTalk

No data received. very unusual. Normally lets you at least onto homepage. So there must be a big problem on rs homepage.

Garrett Foster · 9 September 2012 - 03:32
United States · SRT Telecom

Yeah im trying to access the homepage and it is just saying that it cannot find it. They must be doing some sort of big homepage update for the upcoming Botany Bay update I would guess. (which will be sweet btw!)

Joshua Paul McKearin · 28 July 2012 - 00:13
United States · WideOpenWest

404 Error when loading the page, error connecting to server through client. Was kicked off while loading the cave in the Carnillean Rising quest.

Austin Oteney · 11 June 2012 - 04:10
South Korea · C&M Communication Co

I'm getting that same issue now. The number of people is dropping but could just be the time of day.

Alex Symons · 5 June 2012 - 11:12
United Kingdom · TalkTalk

I'm pretty sure it's down at the moment... I can access the main website (only just) but then when I click "Play Now" it says that chrome has stopped opening it because it has taken too long to respond...

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