website not working? Is it down right now? Server Status Check screenshot
RuneScapeWebsite Name:
www.runescape.comURL Checked:
Response Time:
Last Down:
Checking RuneScape
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RuneScape Website Status History server report and response time

The above graph displays service status activity for over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
19:0258.85 ms. 
22:0359.11 ms.
00:4958.84 ms. 
02:5358.82 ms.
05:4058.84 ms. 
08:5058.42 ms.
12:0358.42 ms. 
15:2558.89 ms.
17:3358.41 ms. 
19:5258.43 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT -7)  |  Current server time is 23:44

We have tried pinging RuneScape website using our server and the website returned the above results. If is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access RuneScape - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

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Having Problems with Accessing
Samantha Veillette · 25 March 2014 - 12:32

Servers are down. WTH

Timothy Lenhart · 7 April 2014 - 18:24

Yep its down - no go on website / client

Jon Ratel · 7 April 2014 - 19:07

my client loads when I go to log on it says error connecting I choose a second world it then says account has not logged out

James Thomas · 7 April 2014 - 19:04

Servers are up again as of 10:00pm East Coast time. 37k players online.

Jan Christian Frodahl · 7 April 2014 - 19:02

never crashes when I`m like camping @ GE or something.. ALWAYS during combat.. :/

Brian Warren · 7 April 2014 - 18:59

suprised jagex hasnt posted anything about whats going on

Blair John Dellow · 7 April 2014 - 18:56

f2p works but cant login to my account wtf

Brian Warren · 7 April 2014 - 18:47

So seeing its back up but wont let me log in???

Blair John Dellow · 7 April 2014 - 18:47

client loads but says i aint logd out wth

Sean Anthony Gilfillan · 7 April 2014 - 18:42

Great... This means I have to sleep... At a reasonable sensible time... Oh well. Cool website, thanks!

Justus Kellerman · 7 April 2014 - 18:35

Alllllll bad... I hope it's not a big issue that would require a rollback, unless that means I get to re-do my troll defense for the month that I screwed up on.

Tyler Cookney · 7 April 2014 - 18:34

Just got the last stupid bead, i wanna finish this damn quest -.-

Dary Williams · 7 April 2014 - 18:32

I hope there won't be a rollback...

Dylantrisha Barton · 7 April 2014 - 18:26

right in the middle of my black dragons :(

Zack Chandler · 7 April 2014 - 18:24

R.I.P. in peaces servers

Timothy Lenhart · 7 April 2014 - 18:24

Yep its down - no go on website / client

Blake Sieber · 25 March 2014 - 13:36

Y u do dis Jagex? I'm just tryna do an herb run but your servers are down. Oh btw, server is down guys.

David Leitner · 25 March 2014 - 13:18

Servers down ATM, forums down too... no word from Jagex yet...

Zane Wederell · 25 March 2014 - 13:05

Can't load the client, can't get onto the forums, can't access the billing page.

Welp, that sucks.

Samantha Veillette · 25 March 2014 - 12:32

Servers are down. WTH

Zach Jamil · 12 March 2014 - 18:36

cant get on wth

D.j. Ashes · 8 March 2014 - 04:50

i cant log in to my main account on the website but i can log in with any other account... anyone know why?

Nickolas S. Bellegante · 21 February 2014 - 15:03

when i try online it just says "Error click for details" and doesn't actually help, and the client says it can't load the configuration from the website, i've tried uninstalling and re-installing both java and the client, but that doesn't seem to help. Any advice?

Harley Lyle · 20 February 2014 - 16:27

wint let me log in to the website to activate card any suggestions?

Eric Raines · 3 January 2014 - 03:24 is up, game servers appear to be down.

Michael Menchaca · 1 January 2014 - 18:23

This site is down for me. How lovely since this was one of my days off...

Yitzhak Kornbluth · 31 December 2013 - 09:37

The governments of the world should just kill the people who run these huge botnets. (They certainly do enough damage to count as a casus belli.) No botnets=no DDoS's without massive support.

Greta Melina · 31 December 2013 - 09:32

Not working. I have tried a bunch of stuff, thinking it might be my end, but it says webpage unavailable when I try to log on now.

Colton Post · 31 December 2013 - 09:30

Looks like it is getting attacked by DERP

Tracy Schillinger · 31 December 2013 - 09:28

Jagex is so sketch. I give them an hour...

Paulcy Lachica · 31 December 2013 - 09:19

Down on me, the servers wont even reply on pings and tracert wont reach the final server hop after

David Illingworth · 31 December 2013 - 09:10

drop trollign shut it down dunt blame jagex if they can do it to big companies like disney they can do it to everyone.

Jordan Mackinnon · 31 December 2013 - 09:08

F#!k you Jagex. Every month so far I've experienced 2-4 days where I couldn't log on when I wanted to and you NEVER f#!king refund us. INVEST MORE INTO YOUR SERVERS.

David Smith · 31 December 2013 - 08:59

Jessie Hunter · 31 December 2013 - 08:58

wont even go to the url . :/

John McCabe · 31 December 2013 - 08:58

All JAGEX servers are down.

Jeremy Guajardo · 31 December 2013 - 08:36

down for me as well

Arne de Spiegeleer · 31 December 2013 - 08:32

down for me

Dakotah Cote · 25 December 2013 - 09:24

Yep its down for me too

Covahydoolb Dumpy · 25 December 2013 - 09:10

Yep Down For me too "Our systems are currently unavailable."

Austin Dickson · 25 December 2013 - 09:05

"Our systems are currently unavailable." Let me know if you guys are having the same problem and have a solution.

Andrea Lee · 14 October 2013 - 11:33

It varies between stating that my correct password is incorrect OR that my game session has ended. Re loading my computer, internet and browser have done nothing to aid this issue.

Breanna Lee Walsh · 28 July 2013 - 04:37

The main page loads but nothing else, so sad. Hope it'll be fixed soon.

Noah Sanchez · 24 July 2013 - 20:22

it doesn't work for me either I can access the main website aswell but it says the website has an error or something please fix

Sabrina Doucette · 22 July 2013 - 13:33

Due to the new update, everyone is getting a black screen with bits of the game showing but it refuses to fully load. Just so everyone knows, it's down right now.

Chavez Clemons · 11 July 2013 - 21:00

the log in screen won't load. It stays black as if the page already loaded but nothing comes up.. dont know whats going on and i was just on earlier

Andy Loth · 28 May 2013 - 19:11

download client and website java not working

Adrian Macgregor · 12 May 2013 - 14:39

not working for me aswell

Blair John Dellow · 12 May 2013 - 14:36

unable to connect to login server ??

Justin Drawdy · 3 April 2013 - 09:06

Its down today also... whats going on?

Scott Lamar · 31 March 2013 - 15:47

Its not working for me either

Kyle Salmon · 31 March 2013 - 14:57

looks like Runescape was down for an hour but is now just up and running

Nick Roberts · 31 March 2013 - 14:42

it won't load for me (or anyone else here obviously) but yet im watching someone stream it right now?

Jack Piesse · 17 March 2013 - 09:52

hi guys my computer loads the adverts but does not load the website pls help me thnx

Natasha Tellinghuisen · 25 February 2013 - 19:04

Still down. Been down for an hour or so now. And right in the middle of a big mining deal!

Kristen Wootten · 19 February 2013 - 21:33

hi it wouldnt let me on could someone please help me

Adin Carter · 19 February 2013 - 15:34

i cant get the website to load any one have this happen to?

Kristine Gabster · 16 February 2013 - 03:57

I can't get online. Rats.

Junior Kelly · 2 January 2013 - 14:57

it say the server is down or something

Jesu Bovier · 11 September 2012 - 03:22

alex exactly what i get.. i have paid membership. i thout it was me and my dumb luck with laptops

Jesu Bovier · 11 September 2012 - 03:16

ui thot it was just me.. my rs doesnt load, .. java wont update and no way can i get on..

Youyou L'Ti Goonz · 9 September 2012 - 06:19

wooot finaly worked

Aaron Kenyon · 9 September 2012 - 05:10

damn... i'm useless w/o runescape. lol jk. i love to pk thought ;) ddosing jagex?! that's so fucked X D

Alex Lambert · 9 September 2012 - 05:08

from a friend, I heard that Anonymous was planning to ddos Jagex, I just cant believe they pulled it off

Blaise Bloomer · 9 September 2012 - 04:51

People were saying login servers were going down for forums when I was on earlier, now 404 for me for whole site as well.

Aaron Kenyon · 9 September 2012 - 04:43

yeah this sucks baha, i just wanna pk.

Robby Brittain · 9 September 2012 - 04:34

tried to log. about 30 times. every time I received an error message telling me I suck and that it will not load the page until I stop failing at life. Hmm?

Matt James Chapple · 9 September 2012 - 04:26 replace 49 with what world you want to play and just wait a little while. you're welcome

Wite Boy Everitt · 9 September 2012 - 04:26

bloody 2k away from 99 hunter and its down 0.0 :(

Roy Hillis · 9 September 2012 - 04:15

i got onto the main page for a bit but now its down completely. Couldnt get onto game though

Nathan Davies · 9 September 2012 - 04:11

No data received. very unusual. Normally lets you at least onto homepage. So there must be a big problem on rs homepage.

Brittany Bevan · 9 September 2012 - 03:57

:( booo it's down

Garrett Foster · 9 September 2012 - 03:32

Yeah im trying to access the homepage and it is just saying that it cannot find it. They must be doing some sort of big homepage update for the upcoming Botany Bay update I would guess. (which will be sweet btw!)

fat guys should wear shirts at the beach · 5 September 2012 - 22:27

Down for me right now. client and website both wont load.

Patrick Thomas McCoy · 10 August 2012 - 09:36

it's giving me a 404 error when I try to access right now...

Joshua Paul McKearin · 28 July 2012 - 00:13

404 Error when loading the page, error connecting to server through client. Was kicked off while loading the cave in the Carnillean Rising quest.

Boss Hilary Dike · 30 June 2012 - 19:37

Ctrl - F5 worked for me

Dayton Payne · 30 June 2012 - 18:50

yupp i tried to the client and website and nothing

Miguel Duron · 30 June 2012 - 18:23

i cant get on and i just became a member

Travis Mize · 30 June 2012 - 18:17

Damn cant get on either, whats goin on?!?!

Steve Williams · 30 June 2012 - 18:16

down for me too but this page says I suck so i cant get on

Troy Wilkens · 30 June 2012 - 17:36

i cant get on either

Austin Oteney · 11 June 2012 - 04:10

I'm getting that same issue now. The number of people is dropping but could just be the time of day.

Sean King · 5 June 2012 - 11:29

down for me too

Alex Symons · 5 June 2012 - 11:12

I'm pretty sure it's down at the moment... I can access the main website (only just) but then when I click "Play Now" it says that chrome has stopped opening it because it has taken too long to respond...

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Rate RuneScape has been rated 4.3 out of 5 points. A total of 152 votes cast and 83 users reviewed the website.

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