website not working? Is it down right now? Server Status Check screenshot
PlayStationWebsite Name: Checked:
Response Time:
Last Down:
Checking PlayStation
Please wait while we check the server...
PlayStation Website Status History server report and response time

The above graph displays service status activity for over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
14:466.51 ms. 
17:076.36 ms.
20:186.41 ms. 
23:197.96 ms.
03:0522.99 ms. 
05:3719.78 ms.
08:2519.16 ms. 
13:0120.84 ms.
15:158.23 ms. 
23:4414.23 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT 0)  |  Current server time is 00:36

We have tried pinging PlayStation website using our server and the website returned the above results. If is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access PlayStation - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

Having Problems with Accessing
Tim Carson · 24 June 2016 - 02:33
· · Chrome 51.0 on Windows

Our services aren't available right nowWe're working to restore all services as soon as possible. Please check back soon.Ref A: 4F47BF120E274DE4926CC0249C0C9A27 Ref B: C1E5E6CC04F37DEE0AB95640B7B274FB Ref C: Thu Jun 23 19:32:51 2016 PST

Tim Carson · 24 June 2016 - 02:32
· · Chrome 51.0 on Windows

This site can’t be reached’s server DNS address could not be found.

SeanCena O'Brian · 30 April 2016 - 17:37
· · Safari 9.0 on iPad

For some reason my PS3 says there is a DNS connection error and I can't sign in to psn

Gary Reese · 15 March 2016 - 03:26
· · Chrome 46.0 on Windows

tried this... works great!!!

Nathaniel Hosier · 2 February 2016 - 20:34
· · Chrome 42.0 on Windows

when connecing the ps3 to the in ternet is failing at psn and saying that an error has occurred

Michael Musser · 2 February 2016 - 07:06
· · Firefox 43.0 on Windows

More then likely Playstation will be down off and on as users have been complaining for several weeks they struggle to maintain connection for games. PSN itself announced Monday it was down for maintenance and Tuesday morning is the usual scheduled Maintenance times so expect it down until then

Kayla Cloud · 23 January 2016 - 02:00
· · Chrome 46.0 on Windows

it down for me is it for you 1 22 16 c 8 pm

Kimberly Burnette · 4 January 2016 - 18:53
· · Firefox 43.0 on Windows

Getting error msg when trying to sign in?

Joe Affourtit · 4 January 2016 - 16:57
· · Chrome 47.0 on Android

It's not up, stop lying.

Jenna Guzman · 28 December 2015 - 23:56
· · Internet Explorer 11.0 on Windows


Daniel Richer · 23 December 2015 - 21:29
· · Internet Explorer 7.0 on Windows

bonjour je suis pas capable de me conecté au site playtation tm networ je suis acheté un jeux de course je suis pas caplable de joué

Tyler Durdan · 19 November 2015 - 17:18
· · Chrome 46.0 on Windows

can;t log in to playstation network

Jacob Bellamy · 28 October 2015 - 20:30
· · Firefox 41.0 on Windows

For those who are getting a DNS error when trying to log on, Please watch this video: It will help you out. Please use 4. 2. 2. 1. as a primary. 4. 2. 2. 2. as a secondary you will know what I mean. it will be in the video, and it will also be in the description. Have a great day.

James Letica · 28 October 2015 - 16:54
· · Firefox 41.0 on Windows

Had a maintenance error all day yesterday finally got on last night went to sign on this morning and got a maintenance error again ALL DAY!!!! Sony has A LOT of pissed off people and should make good to their customers somehow. You pay $60 for a game then another $50 to play it and you cant. Not good

David Chad Casselman · 7 October 2015 - 23:37
· · Chrome 45.0 on Windows

getting the error code saying psn is down is it just me?

Chris Chandler · 28 September 2015 - 02:20
· · Safari 8.0.8 on Mac

Can't log in to PSN

Nicole Velarde · 12 September 2015 - 05:21
· · Safari 8.0 on iPad

Can't log in, keep getting the same code as everyone else 80710B36. Have tried everything anyone has ever suggested in a forum but nothing has worked.

Ani Christy · 1 February 2015 - 16:38
· · Safari 7.0 on iPad

Unable to log in PSN

Paul Armendariz · 1 February 2015 - 16:28
· · Internet Explorer 11.0 on Windows

psn unable to log in on myps3!

Nathan Drake · 21 July 2014 - 01:22
Canada · Telus Communications · Safari 6.1.4 on Mac

yah I'm having issues with psn store and netflix. and multiplayer is laging bad

Ryan Bivens · 29 June 2014 - 16:05
United States · Comcast Cable · Chrome 35.0 on Windows

The network is down help us out japan!

Ismael Ancona · 25 June 2014 - 13:09
Mexico · Uninet de C.V. · Chrome 35.0 on Mac

Yeah PSN is down for my PS4 too

Aidrakard Salumard · 25 June 2014 - 12:56
United States · Time Warner Cable · NetFront 1.72 on PlayStation 4

PlayStation network is down for my ps4 friends

Justin Silva · 9 June 2014 - 15:48
Puerto Rico · Puerto Rico Telephone Company · Firefox 29.0 on Windows

PSN has been down for a while... I am tired of calling their customer service sucks...

Christina Hill · 19 May 2014 - 13:02
United States · Suddenlink Communications · Chrome 34.0 on Windows

Getting a maintenance error going on almost a week now.

Eric Scott Easterly · 17 May 2014 - 20:37
United States · Comcast Cable · Chrome 34.0 on Windows

I can't access anything, it just sits there blank.

Joe Skutt · 17 May 2014 - 20:09
United States · AT&T U-verse · Chrome 34.0 on Windows

I just bought my PS4. Im really disapointed. I cannot connect to PSN, but my internet is working fine. It must be on their end...

Bob Catman · 14 April 2014 - 10:14
United States · Time Warner Cable

One million Gil says FF14 overloaded it ;)

Ron Barth · 24 January 2014 - 11:06
United States · Comcast Cable

PlayStation store is down so

Andrew Shurik · 23 January 2014 - 17:47
United States · AT&T U-verse

Cant register my playstation plus code for some reason. I am getting an undergoing maintenance error

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