Picmonkey.com website not working? Is it down right now?

Picmonkey.com Server Status Check
picmonkey.com screenshot
PicMonkeyWebsite Name:
www.picmonkey.comURL Checked:
Response Time:
Last Down:
Checking PicMonkey
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PicMonkey Website Status History
Picmonkey.com server report and response time

The above graph displays service status activity for Picmonkey.com over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
13:4210.79 ms. 
21:5811.96 ms.
00:0410.66 ms. 
02:5212.16 ms.
05:1611.68 ms. 
12:2410.68 ms.
14:3010.79 ms. 
19:0410.75 ms.
21:2110.59 ms. 
00:3010.62 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT 0)  |  Current server time is 00:43

We have tried pinging PicMonkey website using our server and the website returned the above results. If picmonkey.com is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access PicMonkey - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

Having Problems with Accessing Picmonkey.com?
Crystal Gareau · 14 August 2016 - 13:10
· · Firefox 42.0 on Windows

I'm also unable to use the site. I do have upgraded version. It's been several days. It allows me to choose a photo to edit but then just doens't move off the home page. Please help!

Joan Bullard · 5 August 2016 - 18:40
· · Chrome 47.0 on Windows

I normally use it on facebook & I do wish the save & share buttons would work

Barbie Grayless · 14 July 2016 - 18:04
· · Firefox 47.0 on Windows

Having issues getting on and I have the upgraded version. :(

Miriam Gamboa Shepard · 27 June 2016 - 23:29
· · Safari 9.0.3 on Mac

having troubles saving my projects

Julianna Michelle Miller · 22 June 2016 - 21:06
· · Firefox 47.0 on Windows

Looks like your changing things and its causing issues I cannot use my Picmonkey acct on on firefox had to use it on Google chrome and now I cant add text to my images I am a premium member have been for several years it would be nice to get an email when there is a problem instead of having to google the issue ..

Christine Besnard · 22 June 2016 - 13:19
· · Firefox 47.0 on Windows

I can edit, but the SAVE button isn't there. I've used Picmonkey heaps and never had no Save button.

Diane Goldstein · 12 June 2016 - 21:33
· · Chrome 51.0 on Windows

Picmonkey won't allow me to email photos. It sends photos to facebook, but says there is something wrong with the monkey when trying to email.

Gail J Nadeau · 11 June 2016 - 00:39
· · Firefox 47.0 on Windows

Initialization timeout

Cynthia Spraker Mills · 8 June 2016 - 19:52
· · Safari 7.0.5 on Mac

PicMonkey is locked up. I'm unable to get on the site at all beyond the details link.

Brigitte Perry Schoenherr · 8 June 2016 - 15:48
· · Safari 9.1.1 on Mac

I am having issues getting onto the website. I just made an adorable project and went to print only to have issues. Since attempting printing my system continues to lock up. I am on mac ios 10. Read about the issue with printing however i can't even connect to the website now. I just signed up for an account and am thoroughly dissapointed.

Alex Duarte · 31 May 2016 - 05:40
· · Chrome 50.0 on Windows

l am having trouble editing pictures, the image goes either blank or incomplete, like a png. ls this related to them going mobile-friendly now? A nice notice that we may experience issues would have been nice. May 31, 2016

Eddy Richards · 30 May 2016 - 02:32
· · Internet Explorer 11.0 on Windows

I can't even get on the homepage to edit pics. It comes up with something weird on my ocmputer, but I can use another computer and it works fine. I cant figure out why it wont work on my ocmpouter anymore.

Jessica Josinvil · 29 May 2016 - 19:46
· · Chrome 46.0 on Windows

Every time I try and save a photo it goes to a blank page!?!?!

Janie Ables Turner · 28 May 2016 - 03:03
· · Internet Explorer 10.0 on Windows

having problems loading pics on picmonkey..saying initializing timeout

Michele E. L. Austin-Jones · 23 May 2016 - 08:06
· · Chrome 46.0 on Windows

Is Picmonkey broken? I cannot access any page using any device. Even accessing through another site (Spoonflower) via multiple devices leads to the same result, this message: "HTTP 400 error
It’s not you, it’s this link (it appears to be broken)."
Can anyone advise please? I have tweeted Picmonkey but have not had a response.

Elizabeth Julian Braun · 20 May 2016 - 17:54
· · Firefox 46.0 on Windows

Can't get past the first page either. Tried on different browsers and computers.

Beth LaPonsie · 20 May 2016 - 16:19
· · Safari 6.1.6 on Mac

love this site, but I'm having trouble using it today... can't get past the front page

Lesa Söderlund Behling · 8 May 2016 - 20:09
· · Safari 9.0.3 on Mac

can't access through Phanfare :-( won't connect. Second time this week..boo! And I pay extra for the premiums.

Edna Powell Buttery · 11 April 2016 - 02:37
· · Chrome 49.0 on Windows

Does anyone fix any problems that we have?

Edna Powell Buttery · 8 April 2016 - 03:54
· · Chrome 49.0 on Windows

picmonkey keeps crashing losing my photo every few minutes. Then now my work space messed up the pictures so small I cant hardley edit it...

Ann Bendet · 7 April 2016 - 00:05
· · Safari 9.0.3 on Mac

Pic Monkey not working today. Almost crashed my browser, I could not get the tab to close....

Pamela Marie · 4 April 2016 - 20:37
· · Safari 9.0.3 on Mac

It will not load says to upadate flash and thats what i did and it still wont open! Come on Man!

Janet Owens Williams · 1 April 2016 - 19:22
· · Safari 8.0.7 on Mac

Not able to do edits. Will allow photo upload but shrinks to about 1/6 of page size and will not do anything past upload.

Michelle Watson Rylands · 1 April 2016 - 16:06
· · Safari 8.0 on Mac

Still not working...only top 1/4 top of page...frustrating when I am paying for this service and it is taking so long to get it fixed!

Jennifer Seamone · 1 April 2016 - 15:30
· · Chrome 49.0 on Mac

Picmonkey is not working for me right now, I get to the landing page and then it will not work from any of the applications.

Stephanie Savoie · 1 April 2016 - 14:02
· · Safari 6.1.6 on Mac

I've been having the same issue since yesterday. So frustrting!

Stephanie Savoie · 1 April 2016 - 14:00
· · Safari 6.1.6 on Mac

Home page works fine, but when I upload a picture, it is only showing about the top 1/4 of the page. Have tried everything, but can't get it to show the full page, which means I can't do ANYTHING to my pictures. It's been goingon since yesterday morning.

Janine McNab · 31 March 2016 - 23:56
· · Safari 6.1.6 on Mac

all but the editing page of PicMonkey are normal size.
The editing screen has maintained regular screen width, only a fraction of the page height. I can resize the screen width, not length.

Jane Goss · 29 March 2016 - 12:41
· · Safari 9.0.3 on Mac

It has not worked since last night.... I can't even go to the page now.

Elisa Dominguez · 22 March 2016 - 22:21
· · Chrome 49.0 on Windows

Frustrating! I can't edit text on a file I've been working on.

Karen Koerner · 21 March 2016 - 22:46
· · Chrome 49.0 on Windows

Not working last few days. Wont let me loac a pic for edting. Not happy

Faiza S Abousaleh · 6 March 2016 - 13:44
· · Firefox 44.0 on Mac

I havent been able to edit a pic in 2 days, It keeps giving me an error msg of Error #2048
Is anyone else having this problem?

Tammy Gonzalez · 29 February 2016 - 21:23
· · Chrome 48.0 on Mac

Also have an upgraded version and cannot get on. Frustrated!

Dorothy Cain · 20 February 2016 - 11:20
· · Chrome 30.0 on Android

I cant get past the load image part,it takes me to the homepage just fine but when i go to upload an image ill choose the image i wanna edit and the monkey head winks for a few minutes then it disappears and nothing happens the screen just stays white and it stops loading, i have windows 8 and google chrome and it was working just fine about 3 days ago,it started acting up yesterday amd hasnt worked right since

Lisa Gregory Carter · 31 January 2016 - 03:40
· · Chrome 48.0 on Windows

I can work on picture but when i hit the save button on top left I it doesn't work

Lori Phelps-Browning · 29 January 2016 - 19:48
· · Chrome 48.0 on Windows

Pickmonkey WILL NOT SAVE my EDITED PHOTO'S! I clik on the SAVE icon, it is GREEN when I do it. However, It DOES NOT do anything else. It doesn't download my work! Pickmonkey seems to be working fine, otherwise. This has been a PROBLEM for 21/2 edays now. TODAY IS 1/29/16. I NEED ANSWERS regarding HOW TO RESOLVE THIS ISSUE! Thank you!

Sargon Rahim Kaveh · 29 January 2016 - 13:35
· · Chrome 48.0 on Windows

PicMonkeywon't save my images. I click on save and it does NOTHING! I have the upgraded royale version but what good is it if you can't save what you create?

Jodymae Brown · 23 January 2016 - 05:48
· · Chrome 47.0 on Mac

picmonkey keeps freezing tonight 01/22/16

Rehan KhAn · 21 January 2016 - 17:32
· · Chrome 47.0 on Windows

web pagr wnt load

Meg Hamilton · 5 January 2016 - 21:30
· · Safari 9.0.2 on Mac

Fir the last 4 days U have been unable to edit more than one picture, after it saves the first one it freezes and the coloured wheel spins.

Debb Orr · 18 November 2015 - 05:10
· · Safari 9.0.1 on Mac

For those of you who can't save your pic - there is a way around it. Instead of hitting the 'save to my computer' button on bottom left, just right click on the picture and hit save picture as...and you can save it that way, but if you hit the save button it will spin until you have to force quit. :( But you have to get to the 'save screen' in order to save it that way. So once done editing, hit save at top, then it takes you to the screen to name it. Name it, then right click on your pic and it shoudl work fine.

Kevin Howe · 17 November 2015 - 02:37
· · Chrome 46.0 on Windows

I am not able to open pickmonkey. It at first said that maybe I would need to update my flash, which I did. I then shut down and restarted several times and still not opening.

Jennifer Foley · 11 November 2015 - 01:20
· · Internet Explorer 11.0 on Windows

I can edit the picture just fine but when I try to save it it spins spins spins. Won't save

Isaiah Smith · 2 November 2015 - 02:12
· · Firefox 38.0 on Windows

it won't let me use the editing tools... it keeps telling me to reload

Jane G Offer · 30 October 2015 - 18:12
· · Firefox 41.0 on Windows

Everytime I try to use picmonkey it tells me the Adobe flash player has crashed. This is not the case. What is the problem with this site. It seems to be crashing constantly?

Stephanie Buice · 30 October 2015 - 15:06
· · Safari 9.0.1 on Mac

I'm on a Mac and it is not working for me either! Its been almost all week. When I try to save my picture it just freezes up and I need to force quit.

Michele McKian · 25 October 2015 - 05:43
· · Safari 9.0 on Mac

Won't save.

Shawn Stiles Lahr · 16 October 2015 - 14:50
· · Chrome 46.0 on Windows

None of the links on the page are working. And there's no where for me to actually log in.

Marisa Stewart · 9 October 2015 - 16:03
· · Safari 9.0 on Mac

I have tried to save a picture twice and right now it just freezes. I have to force Safari to quit. What is going on??? I have to get some pictures done.

Anna Cassandra Brooks · 5 October 2015 - 05:07
· · Safari 9.0 on Mac

I get done editing pictures but when I hit save og save as the whole thing freezes and I'm not able to do anything but to close my whole browser. help! need to edit some photos! :)

Stacey Heiden · 13 September 2015 - 01:54
· · Firefox 40.0 on Windows

All I get is the monkey face wink when I DL a photo to edit.
Initialization timeout
Ruh-roh, Shaggy!
We can't get the editor loaded. Please try refreshing this page, or restarting your browser.
Still can't get PicMonkey to start? Your Flash Player may need to be updated. Get Flash
Your Flash Version
Your browser name
Firefox (NPAPI)
Your Operating System (OS)
Windows (Window 10)
Adobe Flash Player could not be installed.
You can troubleshoot your installation with the following resources:
Troubleshooting Windows Installation
Flash Player Help and Support
It keeps taking me in circles because it's already installed and Add-ons Manager says everything is working?

Lilli Graham · 17 July 2014 - 21:54
United States · AT&T Internet Services · Chrome 35.0 on Chrome OS

My PicMonkey works, but when I click on text, the screen crashes. :(

Prue de Vries · 14 June 2014 - 21:50
Australia · PowerTel · Chrome 35.0 on Windows

Pic Monkey is not working - initialization error message came up and since then no access :(

Jeffrey Parish · 12 June 2014 - 17:08
United States · Cox Communications · Chrome 34.0 on Windows

PicMonkey is telling me to install flash...won't open anything. bad news when I am paying for it. any ideas?

Julie Reece · 12 June 2014 - 13:37
United States · MetroCast Cablevision · Internet Explorer 10.0 on Windows

i have had trouble off and on for the last several months. I cannot get it to save a pic and the site freezes, I pay and am about to cancel

Skyler Stone · 7 June 2014 - 17:57
United States · Time Warner Cable · Chrome 31.0 on Windows

For me, it's saying that it can't open up the kind of picture I'm trying to edit, meanwhile I've edited and saved that kind of file using Picmonkey!

Carrie Davis Zollinger · 28 May 2014 - 12:00
United States · Charter Communications · Chrome 35.0 on Windows

I cant get on and i pay for it.. Im working on graduation stuff.. It did it last week too. please hep!

Carly A. Bellard · 22 May 2014 - 20:50
United States · AT&T U-verse · Chrome 35.0 on Mac

It has no buttons on the first page.

Amy Bowden · 10 May 2014 - 19:12
United States · AT&T U-verse

When I go to the site all I"m getting is a banana peel and a message telling me that the monkey is not here. Where is it?

Karen O'Boyce Field · 26 April 2014 - 05:37
Canada · Bell Canada

Cant get past the part where choose an image setting

Cindy Ann · 31 January 2014 - 11:19
United States · Hughes Network Systems

not working for me either

Lexa Ann · 11 December 2013 - 16:36
United States · AT&T U-verse

I can't get picmonkey to work at all. I need help please. It will not do one thing.

Tessa Creacy Shutwell · 3 December 2013 - 18:08
United States · Frontier Communications

I am unable to save pictures and I NEVER have issues. What is going on???

Cynthia Hill · 25 November 2013 - 21:06
United States · CenturyLink

Picmonkey won't save my edits. Been going on for about 3 days.

Helen Locmelis · 11 November 2013 - 07:48
Spain · Telefonica de Espana

I have had no probs for months and since today cannot upload images at all - am checking now browser but seems to be firefox and chrome at mo x

Rose Dilly Zawchenuk · 3 November 2013 - 03:49
United States · Mediacom Communications

not loading this morning.

Acheron Apostolos-Parthenopaeus · 3 November 2013 - 03:33
United States · Suddenlink Communications

My PicMonkey wont load the page correctly. It is all jumbled... Grrrrr

Linscott Nelson · 25 September 2013 - 03:00
United States · Comcast Cable

I have tried and tried for 2 days. Tried different browsers with no effect.

Mark Cacciatore · 23 August 2013 - 08:11
United States · Comcast Cable

Def having problems with PicMonkey on and off over the last several days.

Kristin Louise Granger · 19 August 2013 - 19:35
Australia · TPG Internet Pty.

no access for the last 24 hours. no error message, just spins its wheels trying to load

Nicole Davis · 17 August 2013 - 17:11
United States · Comcast Cable

Web page won't load.

Julie Sammons Nelson · 7 August 2013 - 08:34
United States · Windstream Communications

I haven't been able to use it for 2 days, after updating Flash, installing Google Frame, and trying different browsers.

Kerry Conroy Messer · 21 June 2013 - 08:16
United States · Cox Communications

Can't access PicMonkey. Tried several times.

Shelitha Dionne · 13 June 2013 - 23:34
United States · Charter Communications

I've just upgraded and I am not able to do picture editing but if I want to create a collage it works... grrrh

Melvin Aber · 27 May 2013 - 14:04

Today PicMonkey is not working!

Janice Christopher · 9 April 2013 - 05:20

Not working for me right now on ANY browser...hmmmm

Pamela Kate Brown · 5 April 2013 - 10:52

It is not working today either, first time I noticed this!

Mike Carpenter · 30 March 2013 - 19:37

Not working for me right ow either.

Jessica McCoy · 8 March 2013 - 21:16

I have not been able to get on for 2 days.. I have a upgraded version... Please help!!

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