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PaypalWebsite Name:…URL Checked:
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Paypal Website Status History server report and response time

The above graph displays service status activity for over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
06:49314.28 ms. 
08:54185.74 ms.
10:55185.02 ms. 
12:57572.18 ms.
14:57570.87 ms. 
16:59186.66 ms.
18:59315.71 ms. 
21:07315.32 ms.
23:10572.31 ms. 
01:19186.23 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT -7)  |  Current server time is 02:13

We have tried pinging Paypal website using our server and the website returned the above results. If is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access Paypal - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

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Having Problems with Accessing
Top Comments ▼
Wanda Barham Ralston · 1 day 13 hours 48 mins ago

connecting icon just spins, never times out, never connects. Both Mozilla and IE8.

▼ Latest Comments
Pete Buchanan · 1 day 5 hours 57 mins ago

Made DNS changes per Linda M below. Got right in. Thanks Linda M.!!! Called Paypal earlier, they blamed Comcast and said I had to call them. Actually hung up on me right then and there. Called Comcast, they have no clue or at least the tech I talked to didn't. Go figure.

Linda Mellor · 1 day 7 hours 1 min ago

Paypal unreachable all day. Changed to opendns servers instead of PA comcast, got right in. Changed back to Comcast, can't get in. How very odd. Going to try finding Comcast west dns and switch to see if failure is Comcast or regional issue.

Edit: Ok, changed Comcast PA dns to Comcast Chicago, got right in. So google dns, open dns, and Comcast Chicago (not De, Pa or NJ) work. and for Comcast Chicago, if you aren't comfortable with google, or opendns.

Chris Nichols · 1 day 7 hours 3 mins ago

Emy Margo's solution works. Changing DNS settings to 8:8:8:8 and 8:8:4:4

Hunter Seligman · 1 day 7 hours 8 mins ago

Just spoke with an agent, said they are undergoing maintence and should be fixed soon, but who knows with them...

Ulises J Pastran · 1 day 7 hours 32 mins ago

Its just not loading at all. I can't make an ebay payment using paypal, and when I try to log in to it just doesn't load

Barbie Brennan · 1 day 7 hours 38 mins ago

Just keeps spinning through complete a check out and the Paypal log on page

Cindy Luisi-Napolitano · 1 day 9 hours 43 mins ago

It is NOT Comcast here in central NJ. Paypal will not work on cell phone (verizon) Says webpage not available

Kim Tucker-fox · 1 day 10 hours 5 mins ago

Paypal has been SLOW past days.. Now it simply Will Not Let me Log in!! I depend on Paypal... Ebay sellers are expected to Send out their Packages on time.. How can we... if we Don't have Correct Address!!!

Stan Bielak · 1 day 10 hours 27 mins ago

In my case it is not PayPal. As others have noted it may be Comcast. I made numerous attempts a short time ago on Comcast and was not able to check out from eBay. I tried once over cell and worked on first attempt.

Valerie Cifaldi · 1 day 10 hours 38 mins ago

No Paypal for 2 1/2 hrs + via Comcast in W. Central Pa.

Vernon Morin · 1 day 10 hours 40 mins ago

PayPal has not worked here all day and is still not working now! all other internet services work well except PayPal.

Emy Margo · 1 day 10 hours 45 mins ago

Fixed It!!! The DNS address needs to be canged:

I used and which are google servers. It works, don't ask why because I have no idea.

Jean-Philippe McCormick · 1 day 10 hours 48 mins ago

Paypal down for me also. Using Comcast in Boston.

Wanda Barham Ralston · 1 day 10 hours 55 mins ago

If people are still having issues it may be a geographic problem. I could not get in for 4 or 5 hours. I have software to change my location and I selected L.A. instead of where I live on the east coast and logged in with no problem.

Robert Larick · 1 day 11 hours 2 mins ago

Iam also in Southeastern PA using Comcast. FWIW the website downdetector posted this message.

"Paypal is down since 3:26 PM EDT. Are you also affected? Leave a message in the comments."

Soooooo with that. while its helpful to see posts from others in my region, The other website recognized a problem while this one wastes my time and has made me feel --------- ( fill in the blank :)

Lori Gardella Peretti · 1 day 11 hours 2 mins ago

Can't get on paypal in Southern Jersey... can't even get on the website

Lane Rettig · 1 day 11 hours 7 mins ago

Cannot access Paypal now from Philadelphia on Comcast

Uno Main · 1 day 11 hours 9 mins ago

Comcast is blocking PayPal and iCloud at the moment. No idea why.

Comcast is blocking PayPal as well as iCloud. No idea why, but it doesn't work through my comcast connection but works with verizon or any other connection.

Christian Mac · 1 day 11 hours 22 mins ago

(Paypal) webpage/website not available past 1+ hour- tried I/E, Mozilla + Chrome. Using Comcast Atlantic County NJ. Debit card worked fine, went to store, came back, received email about debit card charge, but Paypal's website still down. Also tried to access Paypal via phone (Samsung s3 Sprint) and nothing!

Jenn Covey · 1 day 11 hours 31 mins ago

Northeast Philly... cannot access for 45 minutes now.

Laura Fenty Dalessio · 1 day 11 hours 33 mins ago

I can't even get to paypal. I type it in browser, and the clock just spins... so frustrating

Aaron Cockroft · 1 day 11 hours 42 mins ago

Add Hulu to the list. Works on all devices under other connections. Not on Comcast. PayPal working just fine as well except through Comcast. It's NOT PayPal's issue.

Christine Boylan · 1 day 11 hours 46 mins ago

just spoke to Paypal customer service at 1 (888) 221-1161... Support took in under advisement. Feel free to call to escalate the issue.

Aaron Cockroft · 1 day 11 hours 46 mins ago

Pittsburgh: In my sitch it's Comcast keeping me from getting to Paypal and iCloud so far. I tried on my AT&T iPhone and iPad (cellular) and no prob at all. Then I turned on my Private Internet Access on desktop and connected through Toronto. No problem. So like, MAYBE they're just doing some kind of maintenance that is messing things up, but still shows how badly those greedy ba$@&$#s have us by the you know whats. LOL

Anthony Purnell · 1 day 11 hours 48 mins ago

All The Damn Money Paypal Makes And The Website Is Down... This Is BS!

Alexandra Hasiuk · 1 day 11 hours 55 mins ago

From DE. Paypal has been down for the past hour. I'm glad it's not just me!

Fengchun Yang · 1 day 11 hours 56 mins ago

central Pennsylvania, cannot access PayPal

Trent Nighman · 1 day 12 hours 2 mins ago

Couldn't complete a time-critical bid on eBay and can't access PayPal main site either. Tried clearing cache, cookies, and updated browser (Firefox). No avail. Southeastern PA as well, Philly area. Seems our area is suffering an outage.

Mark Bruno · 1 day 12 hours 9 mins ago

PayPal is down and Chrome says Website not available

Terri Gold · 1 day 12 hours 11 mins ago

Southeast PA - Can't get into Paypal.

Christine Boylan · 1 day 12 hours 14 mins ago

maybe connecting to Paypal is a regional issue?? I'm from Southeastern Pennsylvania... where's everyone from? Also, It's not a DNS issue like Robert Larick determined. Additionally, I've tried used different browsers, I've cleared my cashe and tried different computers. I've posted a the issue on Paypal Facebook page and still no solutions, please advise.

Robert Larick · 1 day 12 hours 25 mins ago

While I have been recently (last couple of days) getting a message that my DNS had changed (Apparently, according to this website, a changed DNS may be the cause of my inability to log on) Before I print out instructions using the command prompt) I thought I would try to log on using my phone and... wait for it... I CAN'T LOG ON. ! This is not good. I depend heavily on PayPal. Several tasks are time sensitive and involve considerable sums. Why on heavens earth would this website not pick up on this problem. Oh wait! My phone... Its using my local home wireless network to access the internet. So if my DNS has mysteriously changed, that change would have occurred at the router? Hence the inability of both phone and lap top to log on to PayPal? I've been to numerous other websites today with no connectivity/log on problems. I am so confused... I guess I should try to log on to paypal through a different network not related to the network that gave me the DNS changed message. Not sure what happens here at this website? Its been fun talking to myself... not!...

NoMore AnimalAbuse · 1 day 12 hours 29 mins ago

Down for me as well. has been for the past hour...

Robert Larick · 1 day 12 hours 40 mins ago

Paypal is down? Yikes! Although... Why would my DNS change?

Jason Marquette · 1 day 12 hours 46 mins ago

Can't connect. On my Chrome tab page it says is not available.

Cindy Luisi-Napolitano · 1 day 13 hours 5 mins ago

Will not work at all- circles and then just goes to blank page. both on my own site and when I was attempting a purchase on anther site.

Artur Branecki · 1 day 13 hours 19 mins ago

PayPal is down. No access through eBay or direct links.

Robert Btto · 1 day 13 hours 23 mins ago

Cant even get to the paypal site...

Wanda Barham Ralston · 1 day 13 hours 48 mins ago

connecting icon just spins, never times out, never connects. Both Mozilla and IE8.

Iryna Kliepikova · 17 April 2014 - 08:04

I cannot print the shipping label using PayPal. What is the problem?

Sarah Cain Corriher · 16 April 2014 - 09:05

Labels will not print again. They just got this fixed about a week ago. They need to stop messing with it.

Stacy Hawks · 10 April 2014 - 10:09

Paypal wont even load for me, it was bringing me to the login screen, now it wont even load.

Samantha Dixon · 10 April 2014 - 00:45

made a payment from my bank into paypal yesturday morning, doesnt even show there is money in going so i have that money floating around in cyberspace... only proof is my bank statement... complete joke

Jennifer Marx · 8 April 2014 - 16:40

Won't let me reprint a lable.

Jenny Ng · 5 April 2014 - 11:20

Won't work, keep saying:

Return to merchant and try a different payment method
We are not able to process your payment using your PayPal account at this time. Please return to the merchant's website and try using a different payment method (if available).

Wildflowers Aromatherapy and Gifts · 5 April 2014 - 09:18

When I prepare a shipping label and print. I now receive a tracking notification, which I never requested, why are these now being sent they never used to and does the customer receive one also?
As this would be inconvenient as we send one automatically to our customers and now if you are sending one too my customers are going to be upset. Can this be turned off.

Jodi Vanier Moore · 4 April 2014 - 13:15

is paypal working? I Can not get on for some reason since yesterday.

Jerrilynn Tom Crespo · 3 April 2014 - 14:18

Just finally got payments to go through on eBay, via PayPal. Disappointed that this keeps happening though! Losing a lot of money everytime it happens!!!

Caroline Eastwood · 3 April 2014 - 13:45

unable to complete payments for Ebay via PayPal. Not sure why its not processing.

Janet Partridge · 3 April 2014 - 12:23

still not working just going round in circles been trying all day

Susan Patterson · 3 April 2014 - 12:10

Tried to buy an item this morning on ebay via PayPal and got as far as pay and confirm but nothing happened. Tried several times - no luck. Spoke to PayPal who advised there could be a problem and to try again after couple of hours. 8 hours later still no luck. Seems to be quite a problem!!

Sarah Brent · 3 April 2014 - 11:54

Paypal keeps asking to confirm payment yet not processing... been happening for 15mins so far.

Stuart Brosenbauer · 3 April 2014 - 10:41

ive just tried and it just keeps saying pay and confirm, I hope it dosnt take out the money for all the times ive tried

Raul Aussenac · 3 April 2014 - 09:50

confirm&pay confirm&pay confirm&pay confirm&pay confirm &pay what a heck is going on with pp

Dani Boronea · 3 April 2014 - 07:28

even though paypal site loads payments cant be processed on ebay :(

Roy Beveridge · 3 April 2014 - 06:00

Pay and confirm sign comes up but wont allow payment with ebay tried more than 5 times with no success - really hoping I dont get charged five times for same thing :)

Linda Gardner · 3 April 2014 - 03:51

Tried to pay with PayPal but it seems that they've added a video to their site and there's no way to login as it keeps refreshing.

Jill Lorentsen-Bright · 3 April 2014 - 02:58

Can't use it to pay for eBay purchase at the moment. Goes back to "Confirm and Pay" every time.

Cora Coleman · 3 April 2014 - 02:17

Not able to pay for Ebay purchase. When I try to pay it goes back to confirm & pay.

Sheila Clabburn · 3 April 2014 - 01:47

Have been trying to pay for an ebay purchase for the last 45 mins & it just keeps telling me to confrim & pay! Frustrating. What is wrong with it?

Johanna Stephenson · 2 April 2014 - 10:03

Can't download any reports. Times out. Two days now.

Lynn Shaw · 1 April 2014 - 13:52

I can not do a report in my paypal account it says connecting to business and keep spinning. Is there an issue

Patrick McConville · 31 March 2014 - 22:24

Paypal shipping isn't working for me this evening. Have no problems printing labels on eBay so i have no clue what's going on.

Chris Dieterle · 31 March 2014 - 08:55

Is paypal down today? I have eBay customers saying they cannot pay through paypal... thanks?

Jim Eiden · 30 March 2014 - 18:29

Paypal is still down. I tried purchasing products from three different web sites over the last two days and I kept getting the same error message..

Dawn Steel · 24 March 2014 - 10:05

ive tried about 8 times to pay for an item on e/bay but keeps rejecting it, tried changing password but still same error, what di I do now ??

Angela Smith · 24 March 2014 - 09:38

Finally worked for me, took about 5-6 attempts but got there in the end. Uk btw

Leigh Ann · 24 March 2014 - 09:36

I can't login, it says password is incorrect. Anyone else having this problem?

Bruce Ward · 24 March 2014 - 09:01

Having trouble paying for an item on eBay and not getting them on the phone 45 minutes as I write this.

Marc J Roy · 24 March 2014 - 08:54

Getting error code 10001 on credit card transactions. However after multiple attempts they have been going through.

Paul A. Borham · 24 March 2014 - 08:40

PayPal must be down. Constant security challenges when trying to login on iPad. Went to computer and although I got in, it won't allow me to transfer $ into my bank account.

Tracy Vrana · 24 March 2014 - 08:38

Can' authohorize cards or collect funds... grrrrr

Gregory Blair Hammond · 24 March 2014 - 08:28

Can't pay via PayPal via Buy-It-Now on eBay. Logging into PayPal manually works fine. Looks like it's down!

Steve Blake · 24 March 2014 - 08:28

definitely not working - says that last link was wrong or some crap
Trying to log in through main site but getting endless Security Challenges

Jon Burlison · 24 March 2014 - 08:26

I am trying to print shipping labels and it is not working. I guess I am not the only one.

Rebecca Mitchell Luedemann · 24 March 2014 - 08:24

I can't get PayPal to do anything. I need to send payment for a class and have not been able to for several days. What the heck!

Angela Smith · 24 March 2014 - 08:22

Tried to 'buy it now' on ebay when it goes to paypal it says 'something went wrong after your last click, if you have landed here in error do not back page...' blah blah blah... I have been able to sign in to my paypal account directly and have more than enough credit for the item ... NOT pleased :/

Dee J Wall · 24 March 2014 - 08:21

Can't order my lunch with PayPal. I hope they aren't getting hacked!!!

Iris Rose Church · 24 March 2014 - 08:11

Receiving following error for the past 10 minutes or so. Unable to process customer payments. Error Code 10001
Error Message Unable to communicate with payment processor. Please try completing this transaction later.

Hannah Jacuzzi · 24 March 2014 - 08:02

It wont work through ebay, I can't log on to it using safari or google chrome, I have never ever had problems with it before...

Sarah Cain Corriher · 24 March 2014 - 05:08

Paypal is continuing to have this problem with shipping labels. It seems that occasionally they fix it, then break it all over again.

Sandy Killingsworth · 22 March 2014 - 15:15

Does anyone know what is up with PayPal shipping? I can't get my labels to process. I am charged for the label, but it doesn't ever generate a label to print. I have cancelled 4 labels today and requested a refund. USPS is going to wonder what my problem is.

Amy Swackhamer · 22 March 2014 - 15:10

Cannot print labels with chrome or explorer. I was having the same issue last weekend. Anyone know a solution?

Wildflowers Aromatherapy and Gifts · 22 March 2014 - 08:10

Firefox hasn't printed shipping labels for the past 2 weeks, use IE this works ok
If it doesn't work in FF, under "more options" on "shipping label completed" page - click "void this label" and in the drop down menu click "label did not print" and you will be credited for the bad transaction.
It looks like a JS problem they had a while ago

Tristen Surfa · 19 March 2014 - 09:06

I have to admit I have never been a big fan... I tend to use my paysafecard for online purchases where I can because of this very reason, and of course, because of the spamming tendencies that PP seems to always have...

Tonya Casburn Owens · 16 March 2014 - 19:07

Paypal is NOT allowing labels to be printed using chrome. You have to use a different browser. So switched to explorer and it doesnt allow it to scroll far enough to access all the transactions that I need!

Kristy Cutsforth · 15 March 2014 - 23:14

I'm not able to get my paypal shipping labels to print. It was down yesterday too and I'm very frustarated as I'm out the money for paying for them, yet can't print them out. I checked my pop-up blocker and that isn't it... they simply won't load in the pop-up window for some reason. Anyone else having this issue?

Diana Habra Rotheneder · 15 March 2014 - 10:27

Labels are charging my account but NOT displaying to PRINT. This has been going on for TWO DAYS. This needs to be fixed IMMEDIATELY. I can't run my business this way.

Mike Melling · 14 March 2014 - 14:25

I'm in England and it's the same here, we can't print postage labels. We will have to go to the local post office again for more books of stamps. This must be costing PayPal a fortune.

Samuel William Richardson · 14 March 2014 - 10:23

Same problem here this same problem actually has happened within the last 6 weeks, paypal has a rubbish team of site maintenence it has been proven on several occasions.

Erika Harrison · 14 March 2014 - 08:10

Same problem... getting the "force close or wait" message. I just voided the labels and printed from the USPS website. Paypal is losing money, the longer they take to fix their problem. It's not like my customers are going to be okay waiting until Paypal is working again, so my shipping $$ go to someone else.

Anna Stoll · 14 March 2014 - 06:01

I tried last night to print some labels off and it wont let me. I keep getting the "force close" or "wait" thing. Its honestly driving me CRAZY!!! I tried again this morning before work. Still nothing. Im going to try and play around with Java updates and what not. But, I cant be waiting to get these packages out. Thats bull crap!

Mike Hill · 14 March 2014 - 04:53

March 14/14 paypal labels not printing - error message saying connection interrupted. Anyone else having this issue? Seems like non stop issues with paypal shipping - get it together paypal ! People use this for their business !

Patricia Brett · 13 March 2014 - 17:29

Haven't been able to print a shipping label after several tries. This has never happened before. What's with PayPal tonight?!?

Edit (+1hour) : Still unable to print a shipping label! It keeps saying the connection was interrupted! Is anyone else having problems with PayPal tonight?

Girithara Prakash · 8 March 2014 - 10:15

Jvzoo payments not working. getting following error message

paypal error: We can't process your payment right now, so please try again later. We're sorry for the inconvenience.

Mary Harrison · 7 March 2014 - 14:15

Paypal has been down for me since Thursday, morning. It was worse on Friday, with no graphics. Cannot do anything... send money etc

Larry Penner · 7 March 2014 - 13:05

Paypal is up and I logged in all is looking back to normal. I just did a refund and it worked ok, sales went through and invoices were sent, so that is working ok also. All should be working as usual very soon.

Maria O'Brien · 7 March 2014 - 11:51

Paypal front page loads but after login, huge issues -- can't send or receive money or print shipping labels.

Amber Lantz · 7 March 2014 - 11:49

I'm having the same issue. It's like when you get a java error. Only words, looks old school, no pics. I believe it's because they're changing their website layout etc. When I logged in earlier it asked if I wanted to go to the new Paypal. Honestly I don't recommend it and I really hope there's a way I can change back once it's working again.

Doc Harmony · 7 March 2014 - 11:48

Although I can log in to PayPal, pages are not rendering correctly. No CSS, graphics, etc. Looks like a basic XML tree

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