website not working? Is it down right now? Server Status Check screenshot
PaypalWebsite Name:…URL Checked:
Response Time:
Last Down:
Checking Paypal
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Paypal Website Status History server report and response time

The above graph displays service status activity for over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
17:4519.54 ms. 
19:519.21 ms.
21:5510.19 ms. 
23:557.56 ms.
02:069.32 ms. 
04:089.28 ms.
06:097.23 ms. 
08:1010.05 ms.
10:189.59 ms. 
12:238.59 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT 0)  |  Current server time is 12:38

We have tried pinging Paypal website using our server and the website returned the above results. If is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access Paypal - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

Having Problems with Accessing
▼ LAST 7 DAYS ...
Raquel Soriano · 3 days 5 hours ago
· · Firefox 43.0 on Windows

I cannot log into paypal. All i see is a white page nothing more.

Carl Stefan · 3 days 5 hours ago
· · Safari 9.0 on Mac

paypal has been down for two days . I cannot reach the login screen it goes white each time on 3 browswers. they have a real problem .. i think they got hacked .. i am in the philippines.

RC Johansen · 3 days 9 hours ago
· · Safari 9.0.3 on Mac

I can't seem to log in. Definitely not "up and running."

Hazel Aliniabon-Platino · 4 days 10 hours ago
· · Chrome 48.0 on Windows

How come the paypal site is not loading on my end. All i see is white page

▼ LAST 30 DAYS ...
Kyx Salcedo · 6 February 2016 - 06:10
· · Chrome 48.0 on Windows

Why are these companies try to tie-up to PAYPAL? Some companies have thier own method re for credit cards.

Christine Jackson · 4 February 2016 - 10:37
· · Silk 47.1.79 on Kindle Fire

Resolution centre not showing any cases

Michael Getty · 3 February 2016 - 22:55
· · Android Browser 4.0 on Android

When im trying to set up a new account it keeps saying (nothing to be found) on my screen.

Amir Khan · 2 February 2016 - 12:35
· · Firefox 45.0 on Windows

Can't login to my PayPal...always get this weird message "one moment..." what the hell is happening

Gail Ferrier · 29 January 2016 - 22:32
· · Chrome 48.0 on Windows

Trying to add funds and nothing happening please advise

Paul Nelson · 29 January 2016 - 18:50
· · Internet Explorer 10.0 on Windows

tried several times to add new credit card information , for a purchase. Won't accepted

Rob Mazur · 27 January 2016 - 23:59
· · Firefox 43.0 on Windows

denying my back up funding source ??????

Terry Hall · 25 January 2016 - 18:54
· · Opera Next 34.0.2036.41 on Windows

I'm having problems logging on your website.

Jennie Elliott · 25 January 2016 - 18:49
· · Internet Explorer 11.0 on Windows

I've been trying to use my paypal account for the last 24 hrs. I can't log in keeps giving me an error message. Can't make any purchases online via paypal!? Never had an issue before now.

Steve Hickmore · 25 January 2016 - 04:03
· · BlackBerry Browser on PlayBook

PayPal shipping is down at the moment.

Justin Miller · 24 January 2016 - 00:07
· · Chrome 47.0 on Windows

Sooo now Pay pal working capital is down??? GRRRRR!

Mary Lowrey Kavelman · 23 January 2016 - 01:31
· · Chrome 47.0 on Windows

I can not get into my paypal accout

Mike Cantwell · 21 January 2016 - 19:12
· · Internet Explorer 11.0 on Windows

Mine is not working either...

Dusty Copeland · 21 January 2016 - 16:53
· · Internet Explorer 11.0 on Windows

I can not get a payment to go through all week, just go all the way to send; and then the timer circle just keeps running

Brookie Cobb · 20 January 2016 - 00:57
· · Internet Explorer 10.0 on Windows

My payment will not finish. I have logged in and out several times and rebooted! Frustrating.

Jonathan Crowe · 20 January 2016 - 00:38
· · Chrome 47.0 on Android

Trying to pay for something and keeps saying transaction cannot be made at the moment -try again later. What the...?

Katie Lowder Brinck · 19 January 2016 - 16:00
· · Chrome 47.0 on Windows

I am also getting a message that paypal shipping is not working

Betty Kaczmarek · 18 January 2016 - 23:46
· · Firefox 43.0 on Windows

Getting an error message that PayPal shipping is not working -anyone else have this problem?

Joni Doolin · 13 January 2016 - 03:35
· · Internet Explorer 11.0 on Windows

Every time I try to sign in, it says internet explorer is not working.
When I go to Chrome it works just fine. What's going on?

Zona Fenty · 13 January 2016 - 01:20
· · Safari 9.0 on iPhone

Will not let me access my information , will login but then restarts and takes me back to the home page. Very annoying

Joy Bush Mitchell · 5 January 2016 - 00:37
· · Chrome 38.0 on Android

I have been having trouble with logging into/paying thru PayPal, this has been going on for 2 weeks now..

Janette Funderburk · 2 January 2016 - 11:46
· · Chrome 47.0 on Windows


James Last · 29 December 2015 - 19:26
· · Chrome 47.0 on Mac

When requesting money:

Error 404--Not Found

From RFC 2068 Hypertext Transfer Protocol -- HTTP/1.1:

10.4.5 404 Not Found

The server has not found anything matching the Request-URI. No indication is given of whether the condition is temporary or permanent.

If the server does not wish to make this information available to the client, the status code 403 (Forbidden) can be used instead. The 410 (Gone) status code SHOULD be used if the server knows, through some internally configurable mechanism, that an old resource is permanently unavailable and has no forwarding address.

Lisa Dexter · 20 December 2015 - 18:08
· · Chrome 46.0 on Windows

I cannot recieve invoice from a seller? Seller has sent invoice 2 times. I get an email alert requesting for payment both times, then I log into my paypal, and there is still no invoice to pay?? This is very frustrating!!! I don't want the seller to think I am not committed to the purchase!

Lorde Vanne · 18 December 2015 - 06:10
· · Chrome 47.0 on Windows

This is becoming a hassle. I can't access the website in any browser, I am stuck on the white screen. The paypal mobile app is also not working. It's already a week now since I first observed this and nothing has changed.

Kev Yuen · 15 December 2015 - 02:34
· · Chrome 47.0 on Windows

Like others, I've been having issues with PayPal checkouts on various sites. I used another device and browser, and still had issues, but an error was rendered. The problem was due to multi-factor authentication (at least for me). So, if you are using a multi-factor authentication (e.g. PayPal security key, or code via text message), you need to enter your password when prompted, AND append the security code from the key. Finally, a completed transaction for me. Good luck.

Funny thing is that when I contacted PayPal support, they said there were no issues with their logins, which is true, but their rendering of errors could use some work.

Barbara Peles Vanek · 14 December 2015 - 22:07
· · Safari 7.0 on iPhone

After competing all information hour glass continuing forever very frustrating trying to order things in time for Christmas!!

Jenn Mcintire · 11 December 2015 - 02:24
· · Chrome 47.0 on Android

I was supposed to receive a payment yesterday morning never did so I went back to the place who sent the payment confirmed it was sent correct then she told me there were I.t. problems at PayPal and I would get my cash first thing today still haven't been able to reach anyone about this

Peter Gooday · 2 December 2015 - 14:45
· · Firefox 42.0 on Windows

Paypal happily accepted my payment in, but now won't allow a payment out for a purchase in China from UK. This is USELESS!! Buyers' opportunities being missed and sellers losing revenue - it is seriously not acceptable.

Lyra Rafols · 2 December 2015 - 00:40
· · Chrome 46.0 on Windows

is paypal scamming us? I paid today and it says it did not went thru but when I checked my bank account, it was debited already i mean. Seriously???

Lyra Rafols · 1 December 2015 - 04:15
· · Chrome 46.0 on Windows

is paypal scamming us? I paid today and it says it did not went thru but when I checked my bank account, it was credited already. Seriously???

Lyra Rafols · 1 December 2015 - 04:07
· · Chrome 46.0 on Windows

this is getting so much trouble already. 1 transaction went thru today and then i was about to make another payment, it won't go thru.!grrrrrrrrrrrr

Jonathan Hsu · 30 November 2015 - 15:13
· · Chrome 46.0 on Windows

paypal down. i disagree with their method of charging international charges at their own exchange rate and not letting the charged cards carry the exchange

Cherie Lebrun · 29 November 2015 - 22:19
· · Safari 5.0.6 on Mac

Only seeing a couple things on the page, no options, no tools. Says tools page has changed, click, and nothing happens. Can't log out either.

Maarit Vikström · 29 November 2015 - 13:50
· · Chrome 44.0 on Android

Also down in Finland with internal 500 server error. And just got an fishy email to check illicit activity on my PayPal account. So be careful folks!

Mckenzie Matty · 29 November 2015 - 13:28
· · Firefox 42.0 on Windows

Site Down, Gold Coast - Australia, also made me change my password, makes me think there has been a security breach. As I havn't logged in from multable browsers..

Chris Snyder · 29 November 2015 - 12:55
· · Firefox 37.0 on Windows

Paypal down at 06:54 on 11/29/15 - been down at least 1/2 hour. Never seen this happen before, though I only use occasionally for ebay purchases (used credit card this time).

SlotsnStuff Andrew · 29 November 2015 - 12:45
· · Firefox 42.0 on Mac

You really don't know how important Paypal is to your business until we have a problem connecting to the site..

Reivin White · 26 November 2015 - 23:24
· · Firefox 42.0 on Mac

Paypal sucks! Bitgold is coming, they will only charge 2% for merchants and will take over this lame plateform!

Irene A Stanton · 25 November 2015 - 18:27
· · Internet Explorer 9.0 on Windows

Could not use my PayPal debit card at the grocery store-AGAIN!. Said I had insufficient funds. I have PLENTY in my PayPal acount. Boo!!!!

Darlene Noyer · 19 November 2015 - 21:25
· · Chrome 46.0 on Windows

Cannot login when trying to make a purchase at Earlier when I could login from merchant did not give me the paypal credit option! Can login to paypal directly but not from merchant when trying to pay. SO frustrating!

Leasel Hill Downey · 19 November 2015 - 18:18
· · Firefox 42.0 on Windows

not letting me edit credit/debit cards on file. status symbol continues to go around and around and around forever and never loads the edit page. 2 days and counting.!

Tony Walker · 17 November 2015 - 14:53
· · Safari 9.0.1 on Mac

One of my payments today has failed and tried to sign up to another seller a paypal failed. Think guys at paypal need to have a look. Maybe your being hacked given the present climate... 17/11/2015

Diane Romano McMillan · 15 November 2015 - 20:31
· · Firefox 42.0 on Windows

Failure of server APACHE bridge:

No backend server available for connection: timed out after 10 seconds or idempotent set to OFF.

Karen O'Boyce Field · 15 November 2015 - 11:11
· · Chrome 46.0 on Windows

I can't log in! It says "Sorry you can't log in, if you think there's a problem with your accont please contact us"

Margaret Eleanor Leigh · 15 November 2015 - 09:43
· · Opera Next 33.0.1990.58 on Windows

Getting Apache Server error message and can't log in. Not happy, because I need to transfer money urgently.

MJ Ceo · 2 November 2015 - 18:31
· · Chrome 46.0 on Windows

Yall playing with our money....... thats why digital money is an issuse in the usa and always will be - It makes it very hard to for citizens to trust digital money/banks and etc

Alice Kennedy · 30 October 2015 - 12:48
· · Chrome 46.0 on Windows

When logging in, I get this error: Failure of server APACHE bridge:

No backend server available for connection: timed out after 10 seconds or idempotent set to OFF.

Lombok Audax · 30 October 2015 - 04:41
· · Chrome 46.0 on Windows

From Indonesia my indonesian an german account are not reachable.
No possibility of login. Hotline in US: cannot help at the moment the system is down

Rosabeth Capili Sayson · 30 October 2015 - 04:11
· · Chrome 46.0 on Windows

I know also did send identical message via FBook, I lost some there too. But does seem all okay now.

Rosabeth Capili Sayson · 30 October 2015 - 04:07
· · Chrome 46.0 on Windows

Hi Becky just being nice, I just sent funds to my bank as well and they went through, so maybe you want to turn off or restart your device as it may have some old info stored and not allowing you, just thought to pass on some info, R.

Becky Potapa Gallinger · 30 October 2015 - 03:56
· · Firefox 41.0 on Windows

Yeah regarding the hack. I believe it. Their system announcement page said site maintenance at 10pm pacific NOT 7pm. Losing confidence.

Jem Benns · 30 October 2015 - 03:44
· · Firefox 41.0 on Windows

This is pathetic now, PayPal AND eBay both been down the last 2 hours here in the UK, bloody sort it out !!

Karen O'Boyce Field · 30 October 2015 - 03:41
· · Safari 600.1.4 on iPad

No service here in Toronto! Are they going to pay for the items I lost on EBay because they were down! I have had it it with PayPal issues!

Becky Potapa Gallinger · 30 October 2015 - 03:40
· · Firefox 41.0 on Windows

Why on earth did they go down at 7pm pacific time when their system announcement said they would be doing maintenance at 10pm pacific time tonite. eBay, YOU SUCK! I want my fvf fees refunded for the items you effed up. And I want you to buy the items that I knew would have sold, but instead they now sit in my unsold list. Oh, and I've been waiting for the "next available agent" on the phone for 1 hour, 31 minutes.

Victor Martinez · 30 October 2015 - 03:39
· · Chrome 42.0 on Windows

Sent wife to buy something at store, 90 minutes ago, card wouldn't go through, can't log into account. Got word from PayPal on the phone they're down.

Peter M Russell · 30 October 2015 - 03:31
· · Chrome 38.0 on Windows

sent wife 2hrs away to buy something at a store, Card wouldnt work, store closed, 2 hr drive back, No have product.. SUCKS

Coby Hunt · 30 October 2015 - 03:29
· · Chrome 46.0 on Windows

Yeah its down! Really sucks too because I want to buy things!

Brenton Engelhardt · 30 October 2015 - 03:26
· · Chrome 46.0 on Windows

pay pal here down cant take payments from customers. website down. Not great paypal. Cant get through on the phone.

Luisa Kolker · 30 October 2015 - 03:25
· · Safari 9.0 on Mac

Have tried to login three times in the past ten minutes; keep on getting an error page. Get it together, PayPal.

Andrew Fisher · 30 October 2015 - 03:22
· · Chrome 46.0 on Windows

Paypal down for me also, Can't log in. Although i was able to buy postage on Ebay and it went through paypal.

James Smith · 30 October 2015 - 03:20
· · Internet Explorer 11.0 on Windows

down in the UK, I thought it was my account, so tried changing my password and says my account doesnt exist

Katy Johnson-Kozal · 30 October 2015 - 03:16
· · Chrome 34.0 on Android

I have been trying to login in to PayPal for 40 minutes. Last attempt at 11:10 pm Eastern. No luck....

Tim McTaggart · 30 October 2015 - 03:08
· · Firefox 42.0 on Windows

Paypal Corporate office just down the street... Should I go knock on the door and ask them to fix the #$%# in thing?

Matt Behnke · 30 October 2015 - 02:52
· · Chrome 46.0 on Windows

still cannot process orders: Response Message (RESPMSG): Generic processor error: 10001-Internal Error
Error Message: Generic Host (Processor) Error.

Debeli Šef · 30 October 2015 - 02:44
· · Firefox 41.0 on Windows

I just managed to log in but : If you were making a purchase or sending money, we recommend that you check both your PayPal account and your email for a transaction confirmation after 30 minutes.

If you came to this page from another website, please return to that site (don't use your browser's Back button) and restart your activity.

If you came from PayPal's website, click the PayPal logo in the upper-left corner to return to our home page and restart your activity. You might have to log in again.

Vishal Lavani · 30 October 2015 - 02:43
· · Chrome 46.0 on Mac

500 internal error, and keeps telling me to go back to the website check out page and try the session again. I keep trying to re do all my steps but its still not working.

Jeff Jacoby · 30 October 2015 - 02:42
· · Firefox 41.0 on Windows

PayPal login isn't working nor is MyEBay... I know they are the same company, but have never seen them go down. Crazy...

Victor Martinez · 30 October 2015 - 02:36
· · Chrome 42.0 on Windows

It's down for me, why does this site say it's not? Other sites say it's down. My payment at a store didn't go through. I couldn't log in and I couldn't get anybody on the phone. What Is PayPal's competition.That's what they need.Anybody's server can go down, but they have many other issues with their shitty policies. I'd like to put the hurt on that company.

Mike Colasurdo · 30 October 2015 - 02:36
· · Firefox 41.0 on Windows

timing out and getting this error - An error occurred while processing your request.

Reference #27.cb2c0e6b.1446172441.20ae594f - likely they got hacked and had to bring their entire system down....

Carolyn Hoffman · 30 October 2015 - 02:19
· · Firefox 41.0 on Windows

As with some of the other posters on here, I cannot get access to my account. I just tried to use my card and it was declined, but I know there's money in there. What's up with that?! It times itself out and sends me back to the login page.

Charlotte Cole, SUSE Enterprise · 30 October 2015 - 02:19
· · Firefox 41.0 on Linux

Did you call this number 1 (888) 221-1161? I used this number but get a "Non Working Number" message. I wonder if you used any other number to contact PayPal. Thanks

Ward Steinbach · 30 October 2015 - 02:10
· · Firefox 41.0 on Windows

I figured it was. Wait time is long. that says enough right there. You would think they would just put a recording on saying they are experiencing problems and be done with it.

Laura Lee · 28 October 2015 - 00:35
· · Firefox 41.0 on Windows

Spoke to Paypal on the phone. They said the white screen problem is a "known issue" and that they have identified the problem and technicians are working on it. They said the ETA on getting it fixed is later tonight or tomorrow morning. They gave me a workaround to access the site. By typing into the URL field I was able to access my account.

Alice Kennedy · 28 October 2015 - 00:21
· · Chrome 46.0 on Windows

Still getting a white screen when trying to log in. I also noticed this morning that one of the links 'Recurring Payments' was missing and had to search instead using Advanced Search. It's been 6 hours now.

Kenny Conyers · 27 October 2015 - 23:41
· · Chrome 46.0 on Windows

Same as others discuss, only a white page now. Has been messing up the better part of the day giving errors on certain links within the site. Now, no access

Helen Loker · 27 October 2015 - 22:59
· · Safari 9.0.1 on Mac

DOWN..... Wont let us spend..... tried to say they were ok and it was apple stores fault ! 2nd call long convo then passed around till they admitted it was there error..... WHY COULD THEY NOT ADMIT THAT 1 HOUR BEFORE ....VERY UNHELPFUL, couldnt even put us through to the right department, sneaky feeling they had dragged in other call centres from other part of the world to take calls and communication was bad !

Sondra Lundgren Freestone · 27 October 2015 - 22:39
· · Chrome 46.0 on Windows

I have been trying all day to get through to Paypal and only get a white screen too...very frustrating

Alice Kennedy · 27 October 2015 - 20:31
· · Chrome 46.0 on Windows

Still only seeing a white page after 1-1/2 hours trying to log in. Used IE, Firefox, and Chrome browsers.

David Ciaravino · 25 October 2015 - 19:21
· · Internet Explorer 11.0 on Windows

Paypal site & on E-bay keeps saying page can not be displayed- Oct-24 & Oct-25! Can't pay for an item I have won in an auction!

Michael Lemon · 24 October 2015 - 19:04
· · Chrome 46.0 on Windows

cannot pay for my purchases or make any purchases on ebay for last two days 23rd and 24th of October.a
Also cannot get paypal to connect on my mobile phone.Also cannot get online.It has to be down

Susan Hamilton · 24 October 2015 - 04:47
· · Chrome 46.0 on Windows

customers can't pay me using my email address. checked my site and can't send money to husband's email, or he to mine, but let me send money to my daughter. won't she be surprised.

Carlos Manuel López Enríquez · 22 October 2015 - 14:47
· · Firefox 41.0 on Windows

I'm trying to may something (from a reliable site) but my login/password seem to be incorrect. This does not happen if I go directly to

Jan Ann Bridge · 21 October 2015 - 10:22
· · Firefox 41.0 on Windows

Trying to send money to my friend. I enter her email but the 'next' button doesn't work so I can't complete.

Cheryl Justison · 21 October 2015 - 03:07
· · Internet Explorer 11.0 on Windows

I can log in to create invoices but paypal is not loading any of my activity. This is a problem because I cannot get the address to send product from the invoice that the buyer just paid.

David Allen · 21 October 2015 - 02:29
· · Firefox 41.0 on Windows

Can log in, but cannot see activity. I know buyers have paid me but I cannot see it. All accounts for all family members affected

Jane Temple · 20 October 2015 - 13:37
· · Firefox 41.0 on Mac

I cannot bring up the Paypal website. I paid for a purchass last night and the seller has not received it yet. what is going on

Liz Taylor Ingram · 15 October 2015 - 06:24
· · Safari 5.1 on iPad

Can't transfer funds keeps asking me to verify account and then you go round Ian circle ...come on Paypal

Gerald Simmons · 13 October 2015 - 21:25
· · Firefox 41.0 on Mac

Have been getting the following message most of the afternoon.

Failure of server APACHE bridge:
No backend server available for connection: timed out after 10 seconds or idempotent set to OFF.

Paul Pham · 13 October 2015 - 21:23
· · Chrome 45.0 on Windows

I've called Paypal about this APACHE bridge error and they said their engineers are working on the problem now. They also replied to an inquiry on their FB page saying the same thing.

Judy Crothers · 13 October 2015 - 19:51
· · Chrome 45.0 on Windows

For the last 15 minutes I have been getting :
Failure of server APACHE bridge:

No backend server available for connection: timed out after 10 seconds or idempotent set to OFF.

Justin Parker · 8 October 2015 - 17:49
· · Firefox 41.0 on Windows

paypal had an internal error last night for shipping, and now simply says can not do what i am asking.

2 or 3 days ago i had issues with sending money and it not showing but it said it sent.
wtf is going on

Berndt Lüddeckens · 6 October 2015 - 01:31
· · Firefox 40.0 on Windows

Trying to make payment to paypal credit but nothing happens, it just tells me to choose payment option, i do again, and it still dont work.

Dave Smith · 6 October 2015 - 00:50
· · Chrome 45.0 on Windows

Sent money an hour ago and it disappeared from my account but never got to my buddy. Paypal says it could take 4 hours.

Fred Methot · 5 October 2015 - 22:05
· · Chrome 45.0 on Windows

Same issue as other - error on account summary, money debited from my balance, money not received by the emrchant and no transaction showing on my account.....

Akiko Gazdziak · 5 October 2015 - 21:58
· · Chrome 45.0 on Windows

not able to load transactions unless I hit transactions with balance. Even worse I sent a friend $272 and they have not received it but it has been taken out of my account (also it doesnt show up on my transactions).

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