website not working? Is it down right now? Server Status Check screenshot
Papa Johns PizzaWebsite Name:
order.papajohns.comURL Checked:
Response Time:
Last Down:
Checking Papa Johns Pizza
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Papa Johns Pizza Website Status History server report and response time

The above graph displays service status activity for over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
17:592.71 ms. 
20:361.47 ms.
22:551.1 ms. 
01:046.35 ms.
03:482.87 ms. 
14:291.08 ms.
17:561.16 ms. 
20:501.29 ms.
00:032.62 ms. 
04:452.69 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT 0)  |  Current server time is 10:15

We have tried pinging Papa Johns Pizza website using our server and the website returned the above results. If is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access Papa Johns Pizza - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

Having Problems with Accessing
Fawn Geiger Chandler · 25 June 2016 - 22:46
· · Chrome 51.0 on Windows

yes but they won't take my online coupon!!

Fawn Geiger Chandler · 25 June 2016 - 22:46
· · Chrome 51.0 on Windows

Trying to order pizza! It lets me add my coupon, build my pizzas, then when I "submit" my order takes me back to "build my pizza"!! I called to order and they won't take my online coupon, so I'm paying $5 more for my pizza. NOT HAPPY. :(

JP Murphy · 31 March 2016 - 23:45
· · Chrome 50.0 on Windows

The site doesn't work with a VPN. Turned off my VPN and boom, page loads fine.

Willie James Jr · 6 March 2016 - 19:50
· · Firefox 44.0 on Mac

The URL being checked for the Papa John's site is incorrect. It should be checking

Scott Sara Bohn · 27 February 2016 - 00:47
· · Chrome 48.0 on Windows

it's down, has been for a while.

Jonathan 'Jonneh' Christian · 27 February 2016 - 00:40
· · Chrome 48.0 on Mac

Website and App down.
We apologize for the temporary delay. Prefer not to wait? Please use the order by phone button below to find your nearest Papa John’s."

Margedarlin Condon · 6 February 2016 - 00:41
· · Firefox 43.0 on Windows

I don't know whats going on but this is so frustrating. I can't order online. It's been down for a month now Feb 5, 2016

Lesleigh Works · 5 December 2015 - 00:04
· · Chrome 46.0 on Windows

Its down =( They are probably gonna lose alot of business. Promo codes ONLY WORK through the online site...If I can't use a promo code, I won't call and order. I'll find something else.

December 4th, 2015
6:04 PM
(Garland, Tx)

Chris Lemoine · 4 December 2015 - 23:54
· · Chrome 46.0 on Chrome OS

Loading but with wait message 04DEC15

Veronica Williams · 22 November 2015 - 01:55
· · Chrome 46.0 on Windows

I was googling, tried to click multiple links. access denied. Well, I guess it's the Hut or Dominos tonight...

Ann Porter · 7 November 2015 - 02:06
· · Safari 9.0.1 on Mac

Make sure your bookmark is up to date. I couldn't access the webpage from my bookmark, but was able to by googling Papa John's and clicking on the link from there.

Kelly Harter · 7 November 2015 - 00:52
· · Chrome 46.0 on Windows

Website is down for me too - I like to order online with coupon codes to save $$$. I called my local place and got a 7 topping Large special for $13. Only $1 more then the online special I was planning to use. Call and ask for specials!

Kasi Faye · 7 November 2015 - 00:18
· · Chrome 46.0 on Mac

They will be losing a costumer in the next 15 mins due to this

Kryss Friendface · 7 November 2015 - 00:11
· · Firefox 42.0 on Windows

I dont either Chuck....if it really is down for maintenance someone is going to lose their job...I mean a friday night at 7....bad timing.

Chuck Thompson · 6 November 2015 - 22:46
· · Firefox 42.0 on Windows

Down for scheduled maintenance on a Friday night? Not buying it! Hackers got'm again!

Adam Berdellans · 3 November 2015 - 17:15
· · Chrome 46.0 on Windows

this sucks I have so many points and I cannot log in lol

Wendy Payne Smith · 29 October 2015 - 23:33
· · Chrome 46.0 on Mac

It wont let me sign in, and when I asked for a new password reset, I copy and paste it and it STILL does not, I'm going to lose all my reward close to a few pizza too!

Luke Sams · 27 October 2015 - 22:18
· · Chrome 46.0 on Windows

I just logged on to and it is live. This mean that Papa Johns Pizza's website is up for me.

Avery Sullivan · 11 October 2015 - 23:56
· · Safari 600.1.4 on iPhone

It won't let me log in and it's not emailing me a reset password

Britanny Winnie Balthaser · 14 September 2015 - 22:30
· · Chrome 44.0 on Windows

I have issues with using the promo codes recently they wont apply even though it says they have.

Jackie Ceasor · 4 September 2015 - 22:59
· · Chrome 45.0 on Windows


Jackie Ceasor · 4 September 2015 - 22:51
· · Chrome 45.0 on Windows

Was almost finished with my order then I got a maintenance error on the page

Dön Orbän · 4 September 2015 - 22:00
· · Chrome 44.0 on Windows

Home page loads w/ no css

Milko A. Gervet · 28 August 2015 - 22:36
· · Chrome 44.0 on Windows

I got all the way to the end of order placing with the iOS app but I got an error saying it couldn't connect to PJ website. Now the main site is not letting me log in. 8/28/2015 6.35pm EST

Carey West · 27 August 2015 - 19:48
· · Chrome 44.0 on Windows

Currently down.....8/27/2015 13:47 mountaint time

Chris Taylor · 15 March 2014 - 09:32
United States · Comcast Cable

seems when i got to all i see is a blank pages whats going on

Kit Shum · 4 February 2014 - 12:09
United States · Verizon FiOS appears to be down again.

Meghan Noury · 26 January 2014 - 14:42
United States · Verizon FiOS

online ordering isnt working, and the promo code wont work for phone orders

Shane Schrupp · 10 July 2013 - 15:14
United States · ImOn Communications

Ack, can't order me some pizza. Site isn't loading. :(

Gìulìö Rïccîårdi · 4 June 2013 - 10:25
United States · Time Warner Cable

its been a pain in the dick for weeks

Nicole Hickey Shaffer · 15 February 2013 - 14:48

It says down for maintenance and I'm trying to place an order.

Cheryl Colby Bartels · 2 February 2013 - 18:34

I can not do an order for tomorrow, 2-3-13. This is frustrating

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