website not working? Is it down right now? Server Status Check screenshot
NetZeroWebsite Name:
www.netzero.netURL Checked:
Response Time:
Last Down:
Checking NetZero
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NetZero Website Status History server report and response time

The above graph displays service status activity for over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
18:272.5 ms. 
03:3069.56 ms.
10:422.34 ms. 
13:1269.13 ms.
15:4569.44 ms. 
04:3269.68 ms.
11:2969.87 ms. 
09:5769.05 ms.
23:1469.59 ms. 
16:122.39 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT 0)  |  Current server time is 22:44

We have tried pinging NetZero website using our server and the website returned the above results. If is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access NetZero - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

Having Problems with Accessing
David Cook · 14 August 2016 - 10:48
· · Chrome 52.0 on Windows

not working again fix it

David Cook · 12 August 2016 - 15:45
· · Chrome 52.0 on Windows

netzero not working

Tammy James · 30 July 2016 - 12:05
· · Chrome 51.0 on Windows

I can log website but no access to email.

Tammy James · 30 July 2016 - 12:03
· · Chrome 51.0 on Windows

Now I am unable to login to webmail. I was just in my email and it kicked me out and now times out. Says antivirus or firewall settings but I was in it a second before I wasn't. Nothing changed.

Carolyn Langdon · 16 June 2016 - 10:33
· · Chrome 51.0 on Windows

the site is up but its under maintenance and you can't sign in

John Douglas · 29 May 2016 - 14:05
· · Firefox 46.0 on Windows

Have Google or Yahoo been inserted into my Sign-on ??
If so, Why ?, and how do I get around this ?

Cheryl Fortier Cybart · 31 March 2016 - 09:53
· · Safari 600.1.4 on iPad

Wth cannot get in !

Mark Rutherford · 31 March 2016 - 09:36
· · Internet Explorer 11.0 on Windows

alot of websites are comming up as blocked by avg microsoft and nortons, seems to be these video ads causing the problem

Wanda Bennett Charbonneau Smith · 13 March 2016 - 19:53
· · Safari 600.1.4 on iPad

Haven't been able to access e-mail for 2 days now, what's up?

John Huerta · 19 January 2016 - 18:20
· · Internet Explorer 11.0 on Windows

Norton safe Search and Google is red block with X's. When I check why it reads 1 computer threat. Date 01/19/2016

Roslyn Hill · 29 November 2015 - 05:03
· · Chrome 46.0 on Android

Negtzero is rejecting all emails sent yo me saying my email box is full Aldo I get the same responce when I try to send an email.

Roger Richwine · 18 November 2015 - 23:43
· · Firefox 42.0 on Windows

Cannot log on. Norton blocks it. Says it is unsafe

Brigid Stapleton · 17 November 2015 - 16:42
· · Chrome 46.0 on Windows

what is going on?

Brigid Stapleton · 17 November 2015 - 16:41
· · Chrome 46.0 on Windows

My net zero is not working today

Karen Dauterman · 29 October 2015 - 01:29
· · Safari 8.0 on iPad

Is Net 0 down in OROVILLE Ca?

Ken Moore · 30 April 2014 - 02:11
United States · Charter Communications

cannot send email via smtp server, is it down?

Becky Pateman · 28 April 2014 - 22:58
New Zealand · TelstraClear

Can log in email but unable to view any emails, have been having problems since yesterday

Ed Heinrich · 1 March 2014 - 14:40
United States · Cox Communications

Cannot access email. It's a Netzero problem everything else works fine.
Edit (+24 mins) : Netzero mail is still down, and has been down all day.

Jake N Melody Hansmeyer · 1 March 2014 - 07:25
United States · Time Warner Cable

no email this morning

Joan Stevenson · 16 February 2014 - 20:35
United States · Comcast Cable

I cannot get to my email at all.

John Middleton · 19 December 2013 - 19:51
United States · Verizon FiOS

Netzero webmail has been very slow for me off and on for the last couple of days though other internet sites have been fine.

K.m. Francoeur · 29 November 2013 - 18:35
United States · MegaPath Corporation

Netzero is a good internet provider if you can deal with it's slow response in the evening or it constantly going down in the evening as well.

Michele Broton · 13 August 2013 - 06:14
United States · Frontier Communications

I have not been able to access anything on Netzero all morning. When I sign into email, it says there was a problem. When I go to the Netzero website, it says there was a problem.

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