website not working? Is it down right now? Server Status Check screenshot
NetSuiteWebsite Name:
www.netsuite.comURL Checked:
Response Time:
Last Down:
Checking NetSuite
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NetSuite Website Status History server report and response time

The above graph displays service status activity for over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
14:331.33 ms. 
17:417.71 ms.
22:260.96 ms. 
06:440.99 ms.
10:441.34 ms. 
14:320.89 ms.
00:590.81 ms. 
06:401.69 ms.
12:582.03 ms. 
16:511.77 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT 0)  |  Current server time is 00:41

We have tried pinging NetSuite website using our server and the website returned the above results. If is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access NetSuite - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

Having Problems with Accessing
Inba Raja · 12 August 2016 - 06:34
· · Chrome 52.0 on Windows

i am trying to access account and it says netsuite in regular scheduled maintenance.....
Can someone help on this. we have a client demo today 12/8/2016
please write to me

Jennifer Portnoy Felker · 15 June 2016 - 16:43
· · Chrome 51.0 on Windows

This says it is up and it is clearly down...Tried on 2 different computers and different browsers: This site can’t be reached took too long to respond.
Reloading the page
Checking the connection
Checking the proxy and the firewall

Jason Hagan · 13 June 2016 - 13:12
· · Chrome 50.0 on Windows

Anyone having problems today? We seem to be out company wide and unable to navigate through Netsuite.

Margaret Brogden Petre · 5 May 2016 - 23:01
· · Firefox 46.0 on Windows

Unable to access NetSuite SuiteAnswers?

Dominic Abreu · 11 April 2016 - 03:05
· · Firefox 45.0 on Windows

anyone has any ideas when it be back up in Australia, as this is not good :(

Darren Falconer · 11 April 2016 - 02:34
· · Chrome 49.0 on Windows

Down here in Australia all morning

Jason Watts · 11 April 2016 - 02:18
· · Chrome 49.0 on Windows

NetSuite have been down for at least half an hour.

Dominic Abreu · 11 April 2016 - 02:02
· · Firefox 45.0 on Windows

Netsuite is down

Brown Leigh · 26 January 2016 - 16:07
· · Chrome 47.0 on Windows

Getting "No Data Available" error message now. Anyone else getting this same error message?

Brown Leigh · 26 January 2016 - 15:43
· · Chrome 47.0 on Windows

NetSuite down 1/26/2016- Anyone know why and when it might be back up?

Key Parts · 26 January 2016 - 15:41
· · Chrome 47.0 on Windows

Netsuite is down. Just getting "Error" with the "Go Back" button

Drew Cassara · 26 January 2016 - 15:33
· · Chrome 47.0 on Windows

NetSuite is down again! #$#@

Renee Chandler · 30 November 2015 - 19:54
· · Chrome 46.0 on Windows

Netsuite is down on Cyber Monday? You have got to be kidding!

Jenny Shaw · 28 October 2015 - 16:06
· · Chrome 46.0 on Windows

is netsuite down right now?

Jordan Bradford · 3 September 2014 - 07:02
United States · Time Warner Cable · Chrome 36.0 on Mac

Netsuite is down

Christina Nauman · 12 August 2014 - 11:55
United States · Bright House Networks · Internet Explorer 11.0 on Windows

NetSuite is struggling in FL...Down. Anyone else?

Diana Buckley · 25 July 2014 - 10:03
United States · Time Warner Cable · Firefox 31.0 on Mac

Kind of back up. Really slow - probably because everyone is logging in at the same time.

Bennett Anderson · 25 July 2014 - 09:58
United States · Integra Telecom · Internet Explorer 11.0 on Windows

I just called NetSuite. According to the CS rep I talked to, it's a systemwide problem that is affecting them as well as us. No ETA yet.

Jordan Bradford · 25 July 2014 - 08:57
United States · Time Warner Cable · Chrome 36.0 on Mac

Net Suite is Down feed the machine!!

Christina Nauman · 25 July 2014 - 08:57
United States · Bright House Networks · Internet Explorer 11.0 on Windows

NetSuite is down for us. Anyone else?

Jhoanne Kaye · 11 April 2014 - 20:54
United States · Time Warner Cable

Is anyone getting the "down for scheduled maintenance" error? I know another colleague of mine is getting the same error, but this says it's up and is saying it is still up too...

Millennium · 21 March 2014 - 08:38
United States · Time Warner Cable

Millennium is back online. But our pets are still loosing there heads. Netsuite how about you show me the Money!!

Tripp Rea · 21 March 2014 - 08:26
United States · Comcast Business Communications

"ETA 30 Minutes" What does that mean? When the Engineers are going to arrive? When they will know the problem? When the site will be fixed?

Liz Patching · 21 March 2014 - 08:25
United Kingdom · BT

Not good enough Netsuite - your software is very expensive - we want a credit!!!

Christa Jane Knight · 21 March 2014 - 08:25
United States · Comcast Business Communications

We are almost out of coffee. We can't do our jobs since Netsuite is down. Our pets' heads are also falling off!

Millennium · 21 March 2014 - 08:19
United States · Time Warner Cable

Having to go back to the Old School method at Millennium. Netsuite Crashes and we have to bust out the phone books, directories, send faxes, 8 Locations down. TGIF. Come on Netsuite lets get this fixed!!! Our pets heads are falling off!!!

Scott Gwaltney · 21 March 2014 - 08:19
United States · CenturyLink

Status page just updated to say they have an ETA of 30 minutes... we shall see

Bruce Turner · 21 March 2014 - 08:10
United States · LUMOS Networks

No excuse for this... no wonder our company is moving to a different product. Can't happen soon enough for me.

Nancy DeForge Shomo · 21 March 2014 - 08:03
United States · Time Warner Cable

really Netsuite?? how many of your customers have to be losing $$$$ for you to correct the problem

George Lund · 21 March 2014 - 07:59

Down in Toronto, impacting every aspect of our business now. This is going to prove costly if they don't get it back up and running soon.

Scott Hartkopf · 21 March 2014 - 07:53
United States · Comcast Cable

All of our offices still down, NYC, Seattle, Kansas City and North Carolina.. costing us lots of $$$ and impacting customer service.

Suzie Schrank · 21 March 2014 - 07:45
United States · AT&T Services

Yup... same issue as the rest of you.. problems yesterday and now today.. working in customer service and the whole system not working is really frustrating.

Melissa Greenwald · 21 March 2014 - 07:43
United States · RCN

Down in NJ and IL for the past hour or so...Status page with site-wide service interruption message can be found here:

Michael Deslauriers · 21 March 2014 - 07:38
United States · ILOKA - Microtech-tel

Down in Denver, CO. NetSuite Just updated their status page with this message:

Site-wide Service Interruption
All accounts are affected. Do not attempt to log in to your account. Your patience is appreciated as we work to resolve the issue. More information will be posted on this status page as it becomes available.

Valerie Steele · 21 March 2014 - 07:32
United States · Verizon FiOS

There obviously is a problem - because we have 3 different users that can not access.

Rodrigo Quiroz · 21 March 2014 - 07:30
United States · Comcast Cable

we have offices in Mexico and MA, USA down in both offices. sucks donkey balls

Mandy Smith · 21 March 2014 - 07:21
United States · Time Warner Cable

down here in texas it gave issues yesterday for a while now its down again

Kenneth Baucum · 21 March 2014 - 07:18
United States · EasyTEL Communications has the information they want us to know about their outages. I've never been able to get more out of them than what is there.

Traci Johnson Gangl · 21 March 2014 - 07:06
United States · Enventis Telecom

Down in northern Minnesota AGAIN today. What's going on? Did anyone get communication yesterday as to why they were down?

Alfredo Rhaegal Drogon · 20 March 2014 - 09:14
United States · TelePacific Communications

not working down in san diego, ca. getting message An unexpected SuiteScript error has occurred

Steven Spitz · 20 March 2014 - 09:08
United States · Optimum Online

100% totally down... can't get to forum, backend, website... just horrible.

Catherine Adamson · 20 March 2014 - 08:59
United States · tw telecom holdings

Our whole office is down. Throwing "unknown SuiteScript error" on page load or login, sporadically but often enough we can't get any work done.

Dominik Ras · 18 September 2013 - 14:02
Cayman Islands · WestTel

I'm seeing this at least the third time during the last couple of days. You start spinning your wheels for hours because your pages don't load - you blame yourself, rollback changes and it turns out AGAIN that NetSuite decided to take a siesta without telling anyone

Elizabeth Carpenter · 4 September 2013 - 08:59
United States · Cox Communications

I'm not sure if NetSuite is down, but I do know it's just spinning for me. Unfortunately, we don't have support, so NetSuite won't let us call them, but maybe someone else can fill me in on whether they're down right now?

Christina Nauman-Woods · 29 August 2013 - 05:49
United States · Bright House Networks

Unable to access NetSuite @ 8:49AM EST. Scheduled Maintenance Message. The maintenance was to run 2am out time and should be no reason why we cannot access our site. Anyone else down???

Aaron G. Jestrab · 3 October 2012 - 06:39
United States · Charter Communications

It appears there have been some issues this morning starting around 6:10 EST we started having connectivity issues through one of our outbound provider paths. we where able to internally reroute the traffic through a different vendor, but indeed it appears Netsuite was having some sort of routing issues this morning.

Alexander David Conroy · 3 October 2012 - 05:52
United States · AT&T U-verse

Netsuite is down for a client of mine, but I can access it? Is something wrong with their DNS Servers?

J.b. Rorick · 3 October 2012 - 05:27
United States · Buckeye Cablevision

Netsuite is down right now... Can't access from multiple locations, and i am sitting on hold with customer service.

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