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Netflix Website Status History server report and response time

The above graph displays service status activity for over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
01:2885.87 ms. 
03:3393.01 ms.
05:3486.51 ms. 
07:3585.73 ms.
09:3586.83 ms. 
11:3684.39 ms.
13:3785.94 ms. 
15:3786.43 ms.
17:3884.78 ms. 
19:3984.65 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT -7)  |  Current server time is 20:42

We have tried pinging Netflix website using our server and the website returned the above results. If is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access Netflix - Troubleshooting Instructions

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Browser Related Problems

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Try alternative urls such as

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Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

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Having Problems with Accessing
Top Comments ▼
Helena Beak · 2 days 13 hours 56 mins ago

tried to watch a program and just get
"Netflix Site Error. We were unable to process your request. Please go to the Netflix home page by clicking the button below."

Marylee Requa · 19 March 2014 - 17:13

won't load on my tv. says "we are having trouble linking on to this title, please try another one title". No titles will play. This has been going on for 2 days now. How do I get a refund for the time missed?? And how do I get it fixed?

▼ Latest Comments
Ken Otero · 10 mins ago

trying to watch a movie & every minute to minute and a half it stops & says :Loading, please wait... What gives?!@!?

Michele Swartwood · 1 hour 45 mins ago

Currently Im trying to watch Netflix on my blue ray player and everything loads to 100% then says "we're having trouble playing this title right now. please try again later or select a different title" well Ive tried several titles and guess what nothing is working... what is going on???????

Steve Fleshman · 4 hours 21 mins ago

LONG lag times, when is NETFLIX going to increase their severs?

Marybeth Salyer · 6 hours 34 mins ago

This has gotten ridiculous!!!! I love netflix but am about to "jump ship" for another video service..... I can get to the red box but when I click it , it says "netflix. com error. Been going on all week. Very agravating

Annah Knowles · 9 hours 10 mins ago

Netflix was crashing my Chrome page, so I tried clearing browsing data, now I can't access the website to even log in.

Thomas Witman · 9 hours 10 mins ago

I just wasted about 45 minutes chatting with Jamal (what country? Who knows!) from Netflix and he finally confirmed that they are having problems with Smart TV's and BlueRay/DVD players streaming or logging on to Netflix.

Thomas Witman · 10 hours ago

As all the rest, I have been unable to use Netflix for a week using my smart Sony DVD player. I get the opening screen where the bars scroll across as it loads but it doesn't scroll. After I time, it asks if I want to try again or quit. Then the player is locked up and I have to unplug it. Every other app works using the internet but NETFLIX. There was one day where Netflix had a message across the screen saying that they knew they were having a problem with Smart devices but now they disavow any blame.

Penny Thomson · 10 hours 17 mins ago

my net flex is not working, It says Unable to connect to net flex. please try again or visit whats going on

Kimberly Taylor · 23 hours 56 mins ago going to menu w/o graphics - just a stripped down version of page.

Sandra Linebarier · 1 day 1 hour 34 mins ago

Netflix keeps stopping for me. I play it on my smart tv and it keeps telling me there is no connection to the internet but all the other apps work, just not Netflix. I have refreshed and done all updates but still it keeps stopping and making me refresh. I am getting pretty tired of this happening. Anyone else having problems today?

Liz Sinclair · 1 day 1 hour 41 mins ago

Netflix home page loads but no videos will play. Been happening since last night at about midnight.

Jess Davenport · 1 day 7 hours 14 mins ago

Ya, I don't think it's down for just me. I think it's messing up for a bunch of people.. Netflix has been laggy and acting weird all week

Patricia Martchenko · 1 day 14 hours 11 mins ago

Got Netflix back up and running myself by doing this.. Turn off TV and unplug the power source for about 10 seconds, plug back in and turn on TV with remote power button, wait for 15 minutes and check Netflix. Got it from troubleshooting website and it worked by rebooting... who knew!

Johannah Turner · 1 day 19 hours 33 mins ago

Can't get Netflix at all on my TV for 2-3 days now. I don't even get the red opening banner. Nothing. I'm already frustrated with months of frequent--almost daily--connection problems, interruptions, erroneous error messages. There's nothing wrong with my internet connection or network settings. They all check out in diagnostics and I *can* get Amazon. There's nothing wrong with my Blu-Ray player. Sometimes when Netflix malfunctions like this, it will cause the player to freeze up and have to be rebooted. Clearly there's a major problem going on, whether it's due to Netflix or the ISPs or whatever, I don't know, but with these continuous problems and no response or feedback or even acknowledgment from the company, I think it's probably time for all of us to call it quits and hope that a competitor can do better.

Jeremy Ferguson · 1 day 20 hours 46 mins ago

Not loading anything I click... wont load help page. Has done this the last couple of nights. Fix this please. same problem I reported the other day...

Marco Marcel · 1 day 23 hours 2 mins ago

i installed the updated version of silverlight for netflix and now it's not working anymore. How can I get rid of Silverlight?

Patricia Martchenko · 2 days 10 hours 24 mins ago

Fourth day without Netflix. Still saying I'm not connected to internet, but I can get it online, so that can't be the issue. Checked wifi and it's all good. Why would mine be down and my neighbour's be working? I have smart tv and have had this problem before, but resolves within 24 hours, not this time. It's frustrating because I love Netflix, but if this keeps happening, then we'll have to rethink it. It's cheap, but if it doesn't deliver it doesn't matter how much you pay.

Kathryn Steffens · 2 days 11 hours 10 mins ago

Been down in North Dakota since yesterday... hook up with Samsung Blu-Ray. My error Code: nw-4-8.

Kaitlyn Taylor Linton · 2 days 11 hours 34 mins ago

Cannot connect to Sony Blu ray ...3 day I have had issues. really to cancel service.

Rachel Price · 2 days 13 hours 12 mins ago

been down since sunday... says network error and then asks if we want to configure internet settings. everytime we do the internet says its connected and ok but then netflix wont connect.

Nathan Drackett · 2 days 13 hours 41 mins ago

If you had issues before, mine started working again at 9:00AM CST.

Nathan Drackett · 2 days 13 hours 43 mins ago

It's not just you. Site Error when you attempt to watch anything.

Alison Rigsby · 2 days 13 hours 44 mins ago

Opens and I am able to browse but will not stream anything.

Amy Rila · 2 days 13 hours 45 mins ago

Netflix is having an error. Please click on the Home page below. I really don't think "is up and running" means what you think it means. :D

Paul Loran · 2 days 13 hours 45 mins ago

Netflix Site error
we're unable to process your request.
Tried refreshing, updating apple software, restarting macbook. Nothing worked. What should I do?

Martina Wicander · 2 days 13 hours 46 mins ago

Getting the same error as the rest of you! Site error... :/

Cassie Gunter · 2 days 13 hours 52 mins ago

None of the titles seem to be available to watch right now... on any profile and I am up to date on my payment method... does not work on my PS3, Wii, or computers...

Helena Beak · 2 days 13 hours 56 mins ago

tried to watch a program and just get
"Netflix Site Error. We were unable to process your request. Please go to the Netflix home page by clicking the button below."

Elizabeth Nelson · 3 days 54 mins ago

JUST got netflix... and now I can't even sign in. It won't recognize my log on... FRUSTRATED. works on my computer, but not my television.

Robin McGuire · 3 days 1 hour 24 mins ago

Says it cannot connect to itunes, don't know why it needs to.

Victor Karabin · 3 days 2 hours 54 mins ago

was signing up for a free trial... the payment page won't respond. Using windows 8.1, cleared cache and tried numerous times over 2 days... nada, nil, nyet, no response... off to crackle..

Loop Dee Loop · 3 days 9 hours 20 mins ago

my netflix won't load any videos. it freezes. is there a specific reason for this?

Patricia Martchenko · 3 days 10 hours 10 mins ago

Netflix down on my smarttv for past 3 days. Message tells me I have no internet connection. Not having internet issues. Happened before, but usually back on within 24 hours. My neighbour Netflix is working just fine after she had problems for weeks.

Gwendolyn Bryant · 3 days 10 hours 49 mins ago

I am unable to get it to load. I have cleaned cookies, cache etc and reloaded everything. NOthing seems to work. What am I paying for exactly.

Barbara Cook · 3 days 19 hours 3 mins ago keeps saying there is a problem error nw-8-17

Stanley D. Jenkins Sr. · 3 days 19 hours 28 mins ago

i keep getting "We're having trouble playing this title right now. Please try again later or select a different title." aip-701. Nothing is playing no matter what I select. What is going on?

Jerry Dykstra · 3 days 23 hours 32 mins ago

Nothing on netflix will play. Can access site but every program has the same "We're having trouble playing this title right now. Please try again later or select another title." What title -- none of them work.

Matt O'Toole · 4 days 1 hour 43 mins ago

on roku it keeps buffering and then randomly disconnects. never had an issue before today and all my other roku channels work fine.

Molly Huff Miller · 4 days 3 hours 14 mins ago

We can reach our netflix show, House of Cards, but when we push enter to start the episode, it just thinks for about 3 minutes and then goes black. Are there too many users at the same time? Very annoying! Please fix it!

Alex Chavira · 4 days 3 hours 34 mins ago

soundtrack is off, not matching with the scenes...

Joe Dokes · 4 days 3 hours 42 mins ago

This is horrible 3 nights we can't get to Netflix POS

Gwendolyn Pietsch · 4 days 3 hours 59 mins ago

Mine just isn't connecting to the server at all. I keep trying to load it on my computer and it hasn't fully loaded to the home page for the past week!

Dianne Yarnell · 4 days 11 hours 31 mins ago

Unable to load Netflix on dvd blu ray player... what's the scoop? Not happy with Netflix so far... buffers a lot too when it does plat.

Nicole Rees · 4 days 12 hours 57 mins ago

For your blu-ray and streaming devices - deactivate the device and reactivate... this clears it and allows it to resume working. This is usually located in the settings of the device itself. It works for me everytime. Good luck!

Brian Shull · 4 days 20 hours 2 mins ago

Screen appearing requesting "member sign in" or "start your free trial." Member sign in not responding to CORRECT inputs, keeps redirecting to sign in page.

Nathan Mattox · 4 days 23 hours 3 mins ago

Having the same problem I'm seeing with others. can't access netflix via sony bluray. I can access on the macbook. I tried accessing Pandora on my bluray too b/c I wondered if it wasn't having a general problem with the different programs--pandora wouldn't load either.

Carla Wick · 4 days 23 hours 40 mins ago

You've very likely been hit by Heartbreaker... what's happening is exactly like it's said to do. Sux.

Deanna Wiley · 12 April 2014 - 20:38

Trying to stream house of cards and it's not working. Everything else works?

Carla Wick · 12 April 2014 - 20:28

'The page isn't redirecting properly. Firefox has detected that the server is redirecting the request for this address in a way that will never complete.'

Charlie Davenport · 12 April 2014 - 19:15

Netflix goes to 100% and then the circle of death... whats the issue?? would love to watch but can't

Natalie Johnson · 12 April 2014 - 18:13

Can't watch netflx on my iphone but can on the computer. Does this have to do with the Heartbleed virus?

Keith Margetts · 12 April 2014 - 17:16

Well well well... I was going to open a Netflix account today, but have been put off by what I see here... seemed strange to me for a well-know website like Netflix to be down... Looks like I have just saved myself $7.99 per month!!!

Gillian Kimble · 12 April 2014 - 15:00

For several days I haven't been able to stream except on my computer - not to the TV.

Joanne Gordon · 12 April 2014 - 13:38

we are also experiencing problems with accessing Netflix on the TV and laptop, on the TV it loads to 25% then fails and on my laptop it says there is a URL problem..

T J ToeJam Guy · 12 April 2014 - 12:27

Cannot connect. Sony Bluray player. was watching farscape, got to epi two, then it wouldn't load anything now it won't even sign in.

Barbara Gapper · 12 April 2014 - 10:54

We cannot connect to Netflix - using a blue ray player. Wireless is working fine on the computer and of the Netflix site, so it isn't from the originating wireless connection.

Divya Sridhar · 12 April 2014 - 07:25

Netflix is not working on my PC. It won't go past the sign in page.

Jeremy Ferguson · 11 April 2014 - 23:31

pages do not load on computer. keeps saying "about:blank" in the URL

Charles Pedley · 11 April 2014 - 16:49

Good to know that others are having problems with as well. Still does not make it work but reassuring we are not alone.

This all started about one week ago today, Friday, April 4. It was up and down all week. My wife used it in the daytime but at night it has not been working. We even tried a newer Sony Blu-Ray player from Wallymart. All it did is show that there were four netflix servers and none working! So since the new box did not work we returned it. Tried everything else. It was NOT us it is them and they will not admit it.

"Network error has occurred." They told me to reboot modem, router, cable box, blu-ray player and then try again. Well first of all if your internet connection is working AND you can get Netflix on your computer, then the network has to be working! What is not working must be Netflix's servers to TV viewing.

Some of you I see had the problem earlier than we did. we are into the April 3- to now April 10, 2014 and it will not come on. With all the messing around nothing made it any better. But lo and behold about 9:30 PM last Friday on it came. Why don't they just admit like the cable companies that they are having outages and explain why??? I appreciate honesty not pretending it could be something else.

CS rep said perhaps your internet provider had an outage. I reminded her that did not make sense since when it did not work thru Blu-ray and TV, but it DID work on the internet then obviously the internet is not down! They are!

Kelli Searfos · 11 April 2014 - 15:58

Netflix was working great until yesterday, when I was suddenly unable to connect on my TV. I tried several times. The problem persists into today and I have tried resetting the device, disconnecting and reconnecting from wireless, turning it off and back on again, etc.

Chris Gilbert · 11 April 2014 - 15:51

Netflix on tv down AGAIN. Works on the laptop but I don't watch TV on the laptop when at home. It's why I have a TV! The tv system is down more than the stock lately!

Pat Schuetz · 11 April 2014 - 11:39

Same problem here, unable to load anything on Netflix for the last two days. I tried rebooting but nothing!

Shelley Folk · 11 April 2014 - 09:56

I haven't been able to load anything since yesterday. The furthest I've gotten has been 4% before it gives me the 'Whoops, something went wrong...' screen.

Joanne Kaprelian · 11 April 2014 - 08:08

Starts to load up on the tv and then quits before it gets 1/4 of the way. Also, when trying to get it on the Barnes&Nobles Nook, it says it's not available now. Can't even get it on my computer! I'm paying for 4 hookups for netflix and can't even watch it. My wireless is working fine, why won't Netflix work?

John Shirk · 11 April 2014 - 07:50

No Netflix on tv. Checked on computer and get this message when I click the help icon. Error -310 when loading url

Rick Beekman · 10 April 2014 - 22:43

This is the third time in three days that Netflix is not working. The message we, on EVERY movie we try to play/select is "We are unable to play that title right now. Please try again later".

Becca Beall · 10 April 2014 - 22:11

I haven't been able to get Netflix to work for two days now... my internet is working fine

Cheryl Baleanu · 10 April 2014 - 18:52

It loads very very slowly and when my movie finally comes on there is a 2 inch black space above it . I cannot even see the play or volume buttons at the bottom.

Pam Lawhead · 10 April 2014 - 18:18

Netflix is down tonite and was down last night as well. We can get to Netfilx but we can't load a movie.

Connie Sue Hall · 10 April 2014 - 07:46

i keep getting there is a problem connecting to Netflix. please try again (1006)... i want a refund this month

Tess Schulze · 10 April 2014 - 00:04

for the last couple hours I've been unable to access netflix. this is what comes up in my address bar: it is also not working on my phone, either. I keep getting an error message.

Dawn Christine Lane · 9 April 2014 - 21:32

Very frustrating, the Netflix will not load up it stops at 25% what the heck. Huluplus is working just fine so it is not my internet connection.

Liberty Naud · 9 April 2014 - 20:00

It is frustrating when you actually make a plan to watch a show and then Netflix decided to go down... :'(

Kimberley Dawn Tucker · 9 April 2014 - 19:12

Netflix is not loading for me tried typing in search engine and clicking on it & typing the whole website out in web bar. just brings me to problem loading page. I can stream from other free site ATM but not one that I pay for WTF.

Bianca Spurlock · 9 April 2014 - 18:40

Day two without watching Chuck, The Office, X Files or a random horror flick. Things are about to get bad... real bad. Just keeps refreshing my profile face. WTF Netflix???

Joe Baginski · 9 April 2014 - 18:08

For the last two days my Neo TV device loads and plays everything but Netflix. The netflix screen tells me that that it can't load. What is the problem

Mike Olsen · 9 April 2014 - 07:04

My Netflix Keeps Cutting Out While Your Watching Any Movie Did It All Day Yesterday And Today To. Just Want It To Work That's What We Pay For.

Beth Ann · 9 April 2014 - 06:58

Definitely not working. I've tried it on my streaming box my kindle and my phone. The website is down.

Christine McCredie · 8 April 2014 - 17:44

Cannot access Netflix on my computer or blue ray. Other sites are accessible.

Charm Bethel Trotter · 3 April 2014 - 21:28

Java script comes up every time I try to sign in. I already have Java on my computer. What is the problem?

Genesis Cartagena · 3 April 2014 - 12:24

Well first off it logged me out of my account, and now it won't let me log in -.-

Ryan Meulebroeck · 3 April 2014 - 08:40

down for me since noon yesterday on my desktop. site loads but has EVERYTHING on the left margin and whenever i click on anything it says thanks for installing and to restart browser. I have restarted browser and computer multiple times. I have uninstalled microsoft silverlight and re-installed the most up to date version and still nothing. I want my money back or free months ahead. They never seem to have any problems automatically withdrawing the money from my account!

Mike Kropotkin · 2 April 2014 - 04:53

I never use the website but have very slow streaming speed (over a 50MBPS FIOS connection) to my Roku box most evenings.

Parri Curtis · 1 April 2014 - 20:36

the shows seem to lag and then stop.. I refresh an episode at least 7 times or more

Nate Kyng · 1 April 2014 - 18:31

For the whole day, I haven't been able to watch any videos - All of my system's programs are up to date and everything else works perfectly fine. No matter the form of movie I click on, it doesn't load the movie at all (in the search bar above, it never fully loads). Then, when I go to refresh, it doesn't respond. This site says it's up and running... so what the f#!k is the problem?

Cody Glave-Porter · 1 April 2014 - 16:43

Everytime I've tried to log in today it starts bouncing between the present and the next page really fast, I don't know what's going on. and now I can't even go to the site without it doing this weird crap.

Brookeann Henriksen · 1 April 2014 - 16:25

havent been able to connect to netflix on my laptop at all for the last 48 hours but your site says that it has been up both times.

Brighton Prentice · 1 April 2014 - 13:54

website won't load, and when it does (sometimes) its streaming lags with the voices

Charlie Donald · 1 April 2014 - 03:21

my netflix is only loading to 3 % then says media player isnt working all other sts are fine dont understand how this can be a problem on my end

Nicci Li · 31 March 2014 - 15:30

Having issues connecting; even the NF help pages won't load. Everything else runs pristine and speedtests show normal connection (25Mb down / 10Mb up). Tried restarting, tried multiple browsers and networks (Chrome, MSIE, Chrome on Android and Safari on iOS) but no luck. Hm.

Cindy Bedford Burton · 30 March 2014 - 15:55

Netflix is getting really bad and old ~ our first few months were awesome ~ so much that we were going to cancel bell tv service however with Netflix ~ changing our minds

Marcia James Wilheim · 29 March 2014 - 20:01

This is pissing me off. No problems with internet or cell, but no netflix or amazon. Grrrrrrr.

Estela Ocanto · 29 March 2014 - 19:16

I haven't been able to watch a full movie the whole day. I get to 99% and it refreshes again. What's going on?

John Boxorocks · 29 March 2014 - 19:04

I can't get it to go past 25% loading. I haven't been able to watch netflix for 5 days now. I use AT&T uverse internet.

Brett Anderson Webster · 29 March 2014 - 19:02

down for me... wont load, gives me a white screen with "internal server error"

Mandy M Dunn · 29 March 2014 - 10:24

Netflix says the dns you are using to stream the Us Netflix will b shutting down soon like come on its been down for a friggen month why don't yas try fixing it insteadof blaming us for your issues

Kim Madison · 28 March 2014 - 21:03

My Netflix has not been working on my computer for a few days now. It works sometimes through my Wii but I don't get as many titles through the Wii as I do through my computer. I'm about to ask for a refund for March because I've hardly been able to use Netflix at all for this month.

Thomas Zulli · 28 March 2014 - 19:25

NC here, had been having problems all day with internet in general with some sites including Netflix. Netflix would work, watch whatever Im watching but in the menu it says it cannot connect to internet even though everything else is fine. Tried resetting my modem... doesn't help. Im kind of happy its not just me.

Charlie Ressler · 28 March 2014 - 15:28

Cannot access on Roku or via laptop. Tried all troubleshooting methods, no dice. Been down for several hours.

Yu'Vonne James · 28 March 2014 - 14:59

I keep getting "Could not load data" retry. Getting this message on my phone and on my tablet.

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