website not working? Is it down right now? Server Status Check screenshot
MundiaWebsite Name:
www.mundia.comURL Checked:
Response Time:
Last Down:
Checking Mundia
Please wait while we check the server...
Mundia Website Status History server report and response time

The above graph displays service status activity for over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
13:2453.99 ms. 
09:2653.74 ms.
14:3653.84 ms. 
17:5853.79 ms.
07:5969.75 ms. 
04:5269.34 ms.
12:500 ms. 
18:1454.12 ms.
13:1753.56 ms. 
19:2853.91 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT 0)  |  Current server time is 01:37

We have tried pinging Mundia website using our server and the website returned the above results. If is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access Mundia - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

Having Problems with Accessing
Leigh Ann Ross · 24 July 2014 - 19:29
United States · AT&T U-verse · Internet Explorer 11.0 on Windows

Mundia is still having issues. They posted on their FB page that they will transfer their infoto Ancestry, and you will be download your GEDCOM from MUNDIA, and have free access to it on Ancestry. But, we need to be able to get it off of Mundia!

David Johnson · 7 July 2014 - 16:29
Canada · Telus Communications · Firefox 30.0 on Windows

Thanks john for the info, at least you provided it... bottom line is Mundia is a scam.. its what i call a bait site for

Stott John · 29 June 2014 - 03:39
France · SFR · Chrome 35.0 on Windows

Sharon Cruise · 28 June 2014 - 06:42
Australia · Optus · Safari 6.1.4 on Mac

Still nothing changed with Mundia. If this is supposed to make me want to pay for and sign up for ancestry .com it's not working. I wouldn't trust them with any information.

Sharon Cruise · 26 June 2014 - 02:12
Australia · Optus · Safari 6.1.4 on Mac

I can't open Mundia and wonder where all my information has got. I'm new to Mundia and was overjoyed at how many contacts I made but know I cannot even log in.

Jan Anne · 19 June 2014 - 17:29
Australia · Telstra Internet · Internet Explorer 11.0 on Windows

when are they going to fix this problem

Karen Smallman · 19 June 2014 - 01:48
United Kingdom · TalkTalk · Chrome 35.0 on Windows

I enjoy researching my family and mundia is free come on Mundia get off your backsides and sort this problem out!!!

Richard Nutt · 18 June 2014 - 09:21
United Kingdom · PlusNet Technologies · Firefox 30.0 on Windows

Ancestry had a major DDoS attack on Monday/Tuesday affecting all sites. Most now seem to be back up except Mundia; looks like a bad omen maybe they have forgotten all about it

Anne Therese Courtney · 18 June 2014 - 08:47
Australia · Telstra Internet · Chrome 35.0 on Windows

I believe people deserve an explanation, looks bad for Ancestry tojust leave people hanging...

Brian Parker · 18 June 2014 - 03:16
Australia · Optus · Internet Explorer 11.0 on Windows

Mundia is down but we are nowhere near the closure date. I fear the worst as I haven't downloaded my Gedcom recently. Note it has for a long time only worked in google chrome but that is down too.

Donna Coombes · 20 May 2014 - 02:32
Australia · Optus · Internet Explorer 11.0 on Windows

I can't log in either directly or via facebook. I notified them and they said go through ancestory but I can't access my family tree as ancestory wants me to pay. I have had no help and very frustrated. Doesn't matter the computer I use or anything.

Mark Williams · 13 May 2014 - 08:24
United States · Comcast Cable · Chrome 34.0 on Mac

I can sign in, but I can't access my family tree for months.

Chana Meira Golden · 9 May 2014 - 02:33
Israel · NetVision

When I attempt to Sign In, the page returns an error with a new Sign In screen. I'm disappointed I can no longer access my family's Tree project.

Edit: Oddly, I can sign in through Ancestry.Com directly, but if I attempt to enter through Mundia.Com, I receive an error. The Ancestry Sign In page may be an alternative, but I am disappointment I can no longer access or control the account I created through Mundia.

Joan Bracken · 24 April 2014 - 14:47
Australia · iiNet Limited

Unable to sign in

Jeremy Biggs · 23 April 2014 - 20:36
United States · Frontier Communications

Can't log in, haven't been able to all week

Kathleen Batty · 10 April 2014 - 14:38
Australia · Optus

have been having problems for months

Jeff Abrahams · 4 April 2014 - 13:29
Australia · Optus

It is now the 5th April and I still can't sign into Mundia what is going on.

Jeff Abrahams · 28 March 2014 - 18:03
Australia · Optus

unable to sign into my Mundia Account for two weeks

Linda Cooper Moore · 7 March 2014 - 16:53
United States · Comcast Cable

Mundia is not letting me sign in

Heide Scott Jaksha · 6 March 2014 - 06:33
United States · CenturyLink

Having the same issues, cannot log in. Finally got a an email response but it took months. Still no solution to the problem! Very Frustrated!!!

Jenelle'Darin Kiive · 22 February 2014 - 17:20
United States · Comcast Cable

i see i am not the only person having issues with mundia. this is lame, i was really making progress. now i feel stupid for not actually putting EVERYTHING down on paper! dangit!!!

Louise Potter · 21 February 2014 - 19:17
United States · Comcast Cable

Over a week with out accessing my account or tree at Same as all these other complaints. signing in gets you no where. Also no responses from the support staff at the site after many "contact us" messages sent.

Gary Wiliams · 20 February 2014 - 14:07
United States · SureWest Kansas Operations

The Mundia website has so many technical issues, one would think it was designed by the same folks who brought us the healthcare website. Also, they don't seem to be doing anything at all about the problems.

Lawrence Cockell · 28 January 2014 - 03:18
United Kingdom · BT

This is so damn frustrating. Why dont they fix it or take the site down.

Wayne F Williams · 27 January 2014 - 22:05
Australia · Telstra Internet

Created an account a few days ago, have been unable to access Mundia since. Just does not let me log in. I've even reset password but still can't gain access.

Kaz Corbo · 27 January 2014 - 05:40
Australia · Telstra Internet

Can't log in at all, have so much info on my tree, not happy.

Cara-Mae Hackett · 25 January 2014 - 07:10
Canada · Bell Canada

I can get to the login page using Chrome or Mozilla BUT it won't let me login

Len Inkster · 19 January 2014 - 23:31
Canada · Cogeco Cable

It looks as though Mundia is just a teaser site. They get you to add information, which is automatically populated into, and then when Mundia fails they sucker you into paying.

Jan Hutton · 15 January 2014 - 22:12
Australia · iiNet Limited

I think you will find Mundia is almost closed. They have only left a few searchable items on there but they are the basics and mostly incorrect. I think they have gained all the free information they wanted from the public and ready to flick the switch off and make it a subscriber pay site. Can't access Mundia if using internet explorer - only Mozilla or chrome

Yvonne Legge · 31 December 2013 - 12:05

I cannot load the page... Is this website still available?

Karen Marie Beaver · 24 December 2013 - 20:57
New Zealand · Enternet Online

had same problem, and I tried google chrome and it worked, must not like internet explore 10, cheers Karen from nz

Sue Taggart · 20 December 2013 - 16:37
Australia · ispONE Pty

haven't been able to into site for a couple of weeks, what's going on

Les Turner · 4 December 2013 - 00:28
New Zealand · Telecom New Zealand

Mundia cant get in New Zealand

Joan Drexler · 19 November 2013 - 10:30
United States · Comcast Cable

I haven't been able to log in for several days. Same problem as others have reported: enter information on log in screen & it just blinks back empty. I did notice that if I type the wrong password it tells me the password is wrong. Today I tried checking the box that allows you to stay logged in for 2 weeks. Now the page just hangs trying to load & I can't even get back to the log-in screen. Haven't gotten any response to my email to Mundia regarding the problem.

Edit: I just switched to compatibility mode for the site & was able to log in successfully. Maybe that will work for others.

Thomas Mann · 8 November 2013 - 06:32
United Kingdom · BT

I'm unable to sign in to Mundia, I just get returned to the sign-in page. It's the same if I use the 'sign in with Facebook' option. This has been going on for several days now.

Erika Akire · 6 November 2013 - 12:49
Canada · Northern Telephone

I have been having issues over last month, suddenly will disconnect "under maintenance", info entered not saved even though I saved it, trouble logging in, and now can't log in at all

Robbie Smoot · 28 October 2013 - 20:18
United States · Suddenlink Communications

I can sign in but as soon as I go to my tree Mundia kicks me off, whats going on?

Andrew Groube · 20 October 2013 - 13:23
Australia · Telstra Internet

nearly four weeks and just going round in circles on login page. 15 emails sent to mundia and not one reply

Amber Schrab Rinc√≥n · 7 October 2013 - 19:10
United States · AT&T U-verse

Just keeps trying to load, and well... nothing.

Elaine Galloway · 7 October 2013 - 04:13
United Kingdom · BT

just keeps saying error loading page

Jade Kohl · 30 September 2013 - 17:53
United States · PenTeleData

Keeps taking me to log on page, from multiple computers. URGH.

Martin Parker · 31 August 2013 - 08:16
Spain · Xtra Telecom

just tried to log on, no action

Elaine Galloway · 31 August 2013 - 07:41
United Kingdom · BT

just suddenly stopped working then said google chrome cannot connect...

Lisa King · 5 August 2013 - 09:46
United States · Frontier Communications

I cant log in. I sent an e-mail but no response yet

Submit a comment using your Facebook ID.

Is down for you right now? Submit your comments about service status or report an issue below to let others know that they aren't the only ones having trouble. Please note that your country, service provider and browser information will be displayed next to your comment to better analyze a possible outage.