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Match.comWebsite Name:
www.match.comURL Checked:
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Last Down:
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The above graph displays service status activity for over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
21:5232.74 ms. 
01:5045.38 ms.
03:5233.12 ms. 
06:1339.93 ms.
09:0938.01 ms. 
12:5541.2 ms.
15:2845.47 ms. 
17:4239.95 ms.
20:5239.67 ms. 
00:1041.02 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT 0)  |  Current server time is 00:15

We have tried pinging website using our server and the website returned the above results. If is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

Having Problems with Accessing
JoAnn Duff · 12 August 2016 - 23:28
· · Chrome 21.0 on Windows

I cannot get into my account on

Steve Simonson · 3 August 2016 - 13:03
· · Chrome 51.0 on Windows

I feel the need to chime in here as well. I have recently signed up for service, I paid their initial fee to be involved for three months and only 2 weeks later I was unable to communicate because they indicated I needed to subscribe for their services. I emailed them regarding the problem and received no response at all, not even an acknowledgment that my email was received. So the other day I paid for another 3 months (that is now 2 times within a 30 day period) and, when I got back on line with them, my profile information was all changed! So, I made revisions to bring my profile back into what I desired, I added some more pictures, with comments, and saved my changes to my profile. Now, each time that I log on, not all of my pictures are available, the comments do not match their relevant photos, and changes have been made to my profile. I have again emailed them about this problem and, again, I have received no response.

Doreen Zabinski Day · 3 August 2016 - 12:55
· · Firefox 47.0 on Windows

This is ridiculous! For a site this big. I'm having the same issue as everyone else. Won't recognize my password, won't send me a new link or answer when I report it. Can't even get into the site to shut down my account. Isn't there anything we can do?

Tracy Yerden · 1 August 2016 - 19:51
· · Chrome 51.0 on Windows, I am unable to get into my account. It is saying I have a different email address, mine with a type in it. Also will not show my profile which has photo's and all questions answered. I was just on it earlier today.

Sharon Turner · 20 July 2016 - 12:04
· · Safari 9.0 on iPad

I can't get on to Match either, how do you get onto their customer services if you can't log in?

Sally Williams · 20 July 2016 - 10:45
· · Chrome 49.0 on Windows

emails will not send and now cannot get into site at all saying password or email incorrwect and they are not...been dodgy on emails for a few days now

Gregg Patrick · 13 July 2016 - 13:25
· · Chrome 51.0 on Windows

Well I see I am not the only one having difficulties getting into! I am unable to access my account, I have left a number of emails complaining about my account, with no response, as yet! I have requested a new password, but NO password is sent, and according to friends, my account has been replaced by a woman's name with my information. Sheesh!

Janet Perry · 11 July 2016 - 19:19
· · Chrome 51.0 on Windows

I haven't been able to access my account in days, on Google Chrome or Mozilla Firefox. Customer service is a joke!

Susy Matthews · 30 June 2016 - 20:48
· · Chrome 51.0 on Android

Can't read emails or view profiles

Dawn Dickson · 20 June 2016 - 17:30
· · Chrome 51.0 on Android

Am I the only one right now having problems sending messages on match.come...problemso since yesterday and today 19/20th June? Unable to get in touch with match.come re the issue?

Maria Louise Smith · 12 June 2016 - 22:30
· · Safari 9.0 on iPhone

Cannot log in. Says email address password wrong. Have I been hacked.?

Darren Jack Swan · 12 June 2016 - 22:07
· · Safari 9.0 on iPad is saying my email and password are unrecognised, impossible to log in...customer service is useless.

Dan Martin · 12 June 2016 - 22:03
· · Safari 6.2.8 on Mac

Having the same issues with Match, email and password not working!

Tracey Renwick · 12 June 2016 - 22:03
· · Chrome 51.0 on Android

I'm having problems getting on match I was on it and then it said there was an error and kicked me out then when I've tried to get back in it says my email and password are wrong but they're not. I tried to reset my password but it's not sending an email with the link to reset it

Natalie Orr · 12 June 2016 - 21:58
· · Chrome 51.0 on Android

I can't log in . It is saying incorrect email address or password but they are correct.

Helen Almond · 12 June 2016 - 21:57
· · Safari 9.0 on iPad

It's saying wrong email address but it isn't

Bill Pierce · 31 May 2016 - 14:03
· · Firefox 46.0 on Windows

click link or automatically takes me to foreign dating site in another language.

Steve Jacques · 9 May 2016 - 16:53
· · Chrome 30.0 on Android

Can't view anybody on my tablet but works on my phone

Clixsense - free online money 100% · 1 May 2016 - 07:36
· · Chrome 50.0 on Windows

Is Your Site Down Right Now ? Try This Fantastic Site While You Wait 100% Free.. 6 Million Members Can`t Be Wrong ....

Linda Murgatroyd · 23 April 2016 - 10:12
· · Chrome 49.0 on Windows

Just joind only to find I can't subscribe! Customer service is pants.

Frances Graham-Merrett · 22 April 2016 - 18:20
· · Chrome 49.0 on Windows

My search facility has stopped working via my laptop

Curly Wurly · 20 April 2016 - 19:23
· · Safari 600.1.4 on iPad My search facility has stopped working

Scott Hudema · 17 April 2016 - 00:50
· · Firefox 45.0 on Mac

Cannot load page on firefox, but on my phone I can? Anybody have the same issue?

David Katten · 14 April 2016 - 22:24
· · Chrome 49.0 on Windows will not let me open my public profile view

Sue Harvey · 9 April 2016 - 16:59
· · Chrome 46.0 on Windows

I'm not getting my password sent to me. when requested about 6 times now! If I try to create a new account its say my email is already taken!! Yes, it's mine and I can't log on??

Nick Roush · 25 March 2016 - 11:49
· · Safari 9.0 on iPhone

Match is saying cannot connect to the Internet! However I am having zero issues with the Internet

Sage Mantele · 11 March 2016 - 03:20
· · Safari 9.0 on iPad

I cannot Navigate around my page on Will say one thing like I have 10 views and then it will show that I have one with you on another part of the call and then when I go there I don't have any views I don't have any new matches and I am most certain that things are not getting to people or back to me as well something is so weird about this it's very frustrating

Gregory Sadler · 1 March 2016 - 23:08
· · Safari 6.1.6 on Mac

I signed up today and the site is already down. Is this a common issue? If i click on a profile or picture, i get and error message.. "OOPs Even Dating has its diffulcult issues, return to the precious page to go in eternal tech issues" ,,,,,

Timothy Schimick · 1 March 2016 - 22:32
· · Safari 9.0 on iPhone

Error codes trying to sign in last hour or so.

Jean Desjardins · 1 March 2016 - 22:30
· · Firefox 38.0 on Linux is either bugged or attacked right now

Jean Desjardins · 1 March 2016 - 22:29
· · Firefox 38.0 on Linux

Even dating has its difficulties.

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Heath Marshall Goldman · 1 March 2016 - 22:17
· · Internet Explorer 10.0 on Windows

Is anyone else having weird issues on on Tues 3/1 now? All kinds of weirdness on my computer cant access nearly anything, and on my phone, it logged me out & wont let me even access, giving a weird :its not your fault its ours" popup message! Called & they wouldn't help they said their system was down to pull up accounts....making me think its more than just me....

Sharon Bell · 1 March 2016 - 22:11
· · Chrome 34.0 on Android

Can't log in. Every page I try to access on Match says oops this is an error we are unable to display this page at the moment...

Sabrina Bullock · 1 March 2016 - 21:59
· · Internet Explorer 11.0 on Windows

501 not implemented error on my mobil

Seety Buchanan · 28 February 2016 - 21:09
· · Safari 9.0 on iPhone has crashed on my phone in I'm on an iPhone 5

Emma Jane · 25 February 2016 - 14:35
· · Internet Explorer 10.0 on Windows

I wanna cancel its let me log in but every page I try to access on Match says oops this is an error we are unable to display this page at the moment

Toshia Verheggen · 24 February 2016 - 02:53
· · Chrome 48.0 on Windows

page won't fully load. and it's just all-around crappy anyway.

Dena Torchia · 19 February 2016 - 22:09
· · Internet Explorer 11.0 on Windows

I STILL can not get into my profile.... keeps saying its the wrong log in info... then when it wants me to re set pass word, it says it will send me a link and never does. VERY frustrating !!!

April Young Hicks · 16 February 2016 - 05:50
· · Internet Explorer 11.0 on Windows

Pictures not displaying for profiles, including my own on both the regular and mobile app

Eleanor Adam · 15 February 2016 - 21:23
· · Android Browser 4.0 on Android

mine been of 3 wks now

Matt Gullick · 31 January 2016 - 00:02
· · Safari 9.0 on iPhone

It's kicked me out of app and I cannot login plus I've received emails saying my password has changed successfully when I haven't requested a new one!!

Kaie Lau · 30 January 2016 - 23:56
· · Safari 9.0.3 on Mac

It is not allowing me to log in either. I was fine and then it booted me out on my app and on my Mac and now doesn't recognise me as a member...

Diane Striar · 7 January 2016 - 14:28
· · Safari 9.0 on iPhone

The Match app for iPhone (6s) keeps crashing

Jill Hammond · 3 January 2016 - 20:53
· · Safari 601.1.46 on iPad

Not letting me log in....

Jan Weightman · 16 December 2015 - 16:48
· · Safari 9.0 on iPad

I am receiving e mails saying I have a message, wink or favourite but nothing showing on my account also cannot search members. I can't find a telephone number or e mail address to complain!

Von Thunen · 10 December 2015 - 03:13
· · Chrome 45.0 on Android

Try .it's a free dating site.

Robert Simpson · 18 November 2015 - 07:11
· · Chrome 28.0 on Android

Wasn't able to access app all last night. Still not working this morning. Says log in details are incorrect which isn't true because they are remembered by the app.

Bernie Kirkham · 17 November 2015 - 23:35
· · Chrome 46.0 on Android

Can't receive emails winks @ favourites.

Mark Red · 17 November 2015 - 23:04
· · Chrome 46.0 on Windows

Have been logged out, website isnt accepting password on app or desktop. Sitting this one out :/

Kalai Liu · 17 November 2015 - 23:04
· · Chrome 28.0 on Android

Match app not working. Error message states something with communication with servers.

Catherine Burrell · 17 November 2015 - 22:40
· · Safari 8.0 on iPad

Can't log in on iphone/iPad apps or desktop. Requested new password to see if that would fix it but no emails have been received

Jean-Luc Durand · 17 November 2015 - 22:22
· · Chrome 46.0 on Windows

Same here! You will have to wait to reply to your potentials ;)

Gail Russell · 17 November 2015 - 22:22
· · Safari 9537.53 on iPad

Can't log in or reset anything

Andrea Hartup · 17 November 2015 - 22:19
· · Safari 600.1.4 on iPad

I can't log into my account

Maggie McLaughlin · 11 November 2015 - 06:44
· · Chrome 46.0 on Windows

I have been trying to activate a new account - nothing happening at all. No contact details for, so just reliant upon FAQ. Realise that the Customer Service not great at all - no way of contacting them.

Maria Parfitt · 2 November 2015 - 17:38
· · Firefox 41.0 on Windows

yes same here...

Mary Harris · 18 October 2015 - 23:29
· · Chrome 46.0 on Windows

someone stole my identy. HELP
suppose to be my last contractual day 10/19/15

Patrick Vance · 28 September 2015 - 18:01
· · Internet Explorer 11.0 on Windows

Trying to sign in on laptop and it takes me to a spanish version,WTF?

Tiffany Rice · 19 September 2015 - 19:44
· · Safari 8.0 on iPhone viewed me isn't working! No one has viewed me since the 27th of this month? Anyone else having this problem?

Shayne Craig · 4 September 2015 - 23:04
· · Safari 8.0.8 on Mac

Page tell me 'something is wrong' all day. all safari and firefox. Domain of page is match.

Amy Kasten · 24 August 2015 - 22:14
· · Firefox 40.0 on Windows

I'm getting an error message saying "404 Page Not Found", and I've been getting it on and off for a while now.

Wendy Thomas · 16 August 2015 - 15:30
· · Chrome 44.0 on Windows

Can't access on chrome or firefox, error not responding

Philip Whitehouse · 19 May 2014 - 04:21
United Kingdom · Virgin Media · Internet Explorer 9.0 on Windows won't recognise my clicks on some links - photos in particular. Mouse is fine everywhere else...

Scott Schumacher · 17 May 2014 - 15:12
United States · Time Warner Cable · Chrome 34.0 on Windows

haven't been able to log onto match for several days... what gives?

Vicki Efbee · 3 May 2014 - 09:30
United States · Time Warner Cable

Match is down. When I go to the page it takes me to

Andy Hoops · 7 April 2014 - 09:40
United States · Windstream Communications

The website won't load any pictures or images. When i try to force load a picture, it says "Firefox can't find the server at"

Julie Robinson · 28 March 2014 - 11:02
United Kingdom · Sky Broadband

I have been having a problem accessing this site on my computer for days now - it is getting difficult doing it only on my mobile

Mihai Sorcoiu · 25 March 2014 - 09:24
Romania · RCS & RDS

I cant log in to my acount... i tought i forgt my password wrote my e-mail no response... i payed 77.40$ and i cant use it

Gene Bryan · 25 February 2014 - 21:12
United States · AT&T Internet Services

Can log into match but the search function doesn't display any users

Richard Flower · 25 February 2014 - 15:19
United States · Comcast Cable


Jane Clarendon · 25 February 2014 - 14:50
United States · Clear Wireless is down 4:40PM Feb 25. I need to check if the guy I'm dating is still checkin out other women. No joke! Call it what you want but we all have done it. Anyway, the site is definitely down. I hope there is no Target breach like situation going on.

Chris Grange · 24 January 2014 - 12:23
United Kingdom · Be Un Limited

why cant I read my messages when I do its comes up in Spanish saying I need to sign up but im all ready am plz help I was close to a date

Bonita Wickstrom · 2 January 2014 - 10:12
United States · CenturyLink

When I try to look at profiles of people who have contacted me, the site goes directly to your home page. This has happened over the last three days. I'm a new user and find it very frustrating. Is this what I should expect from a Match membership? Please fix it.

Kelly Clark · 1 January 2014 - 22:01
United States · Comcast Cable

Can only get into settings. All that appears on the screen otherwise is the material that is normally on the bottom of the page.

Judi Hurd · 1 January 2014 - 11:06
United States · Comcast Cable

1/1/14: Can't access my account. Get "main" screen, but cannot access my profile, e-mail, settings, etc.

Joyce Drummond-Jensen · 13 December 2013 - 18:56
United States · Cox Communications

Can't access photos.

Paul Thomas · 10 November 2013 - 04:02
United States · Comcast Cable

can't view who viewed me. it says i have to subscribe again

Ernest Kephalas · 29 October 2013 - 17:06
United Kingdom · BT

Can't access any people that have viewed or winked at me, match told me earlier there was a problem with the website, anybody else having problems?

Vivienne Swift · 6 September 2013 - 07:33
United Kingdom · PlusNet Technologies

Unable to pay for a subscription after having set up a free trial, and unable to long in from the mobile app.

Edward Barnett · 25 August 2013 - 17:02
United States · Comcast Cable

never wanted it or email messages sent to me. no way to cancel- I tried. It sucks.

Lola Day · 25 July 2013 - 05:57
United States · Hughes Network Systems

not working will not let me in. even with my password??? help

Lin Pirretti · 17 February 2013 - 08:59
United States · AT&T U-verse is good at charging you an extended rate without letting us know. They did that to me but I ended up getting "my Way". Be forceful!

Lin Pirretti · 17 February 2013 - 08:57
United States · AT&T U-verse

I am having site problems with - all other sites are up and running. What is going on - does anyone know?

Ronn Childers · 16 February 2013 - 08:25
United States · Frontier Communications

Match just extended my contract, but didn't warn me, this created an overdraft at my bank, $119.94... two weeks later, it doesn't recognize my email I've had for over a year... now they are trying to treat me like a new customer wannabe, WHATS UP !!!

Sandra Lampear · 7 February 2013 - 00:11
United States · Comcast Cable

mine just keeps saying server busy. ugh. i hope we're not getting charged for this.

Sally Edwards · 10 January 2013 - 16:49
Australia · Telstra Internet

cant access the website. got an email saying my email address had been changed and giving me a phone number in Canada to call - what gives??

Karen Sue Patton · 27 December 2012 - 10:20
United States · Comcast Cable

Site keeps telling me it doesn't recognize my email address, but same as one I was using just a couple days ago. I sent an email to Customer Service email using their form, but no one has responded.

Slashtipher Coleman · 5 October 2012 - 07:07
United States · Verizon Internet Services

Yeah - it's been down since 6am EST and it's 10 am now.

Bill Gillespie · 20 June 2012 - 10:50
United States · Comcast Cable

Site problems with Server is sending out bogus mail messages to customers. Unable to login to account now. Unable to contact customer support. unable to ping the server IP addresses.

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