website not working? Is it down right now? Server Status Check screenshot
Match.comWebsite Name:
www.match.comURL Checked:
Response Time:
Last Down:
Please wait while we check the server... Website Status History server report and response time

The above graph displays service status activity for over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
15:262.8 ms. 
17:302.85 ms.
19:302.7 ms. 
21:362.8 ms.
23:492.56 ms. 
02:112.62 ms.
04:372.76 ms. 
07:092.62 ms.
09:112.82 ms. 
11:422.76 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT 0)  |  Current server time is 13:20

We have tried pinging website using our server and the website returned the above results. If is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

Having Problems with Accessing
▼ LAST 30 DAYS ...
Robert Simpson · 18 November 2015 - 07:11
· · Chrome 28.0 on Android

Wasn't able to access app all last night. Still not working this morning. Says log in details are incorrect which isn't true because they are remembered by the app.

Bernie Kirkham · 17 November 2015 - 23:35
· · Chrome 46.0 on Android

Can't receive emails winks @ favourites.

Mark Red · 17 November 2015 - 23:04
· · Chrome 46.0 on Windows

Have been logged out, website isnt accepting password on app or desktop. Sitting this one out :/

Kalai Liu · 17 November 2015 - 23:04
· · Chrome 28.0 on Android

Match app not working. Error message states something with communication with servers.

Catherine Burrell · 17 November 2015 - 22:40
· · Safari 8.0 on iPad

Can't log in on iphone/iPad apps or desktop. Requested new password to see if that would fix it but no emails have been received

Jean-Luc Durand · 17 November 2015 - 22:22
· · Chrome 46.0 on Windows

Same here! You will have to wait to reply to your potentials ;)

Gail Russell · 17 November 2015 - 22:22
· · Safari 9537.53 on iPad

Can't log in or reset anything

Andrea Hartup · 17 November 2015 - 22:19
· · Safari 600.1.4 on iPad

I can't log into my account

Maggie McLaughlin · 11 November 2015 - 06:44
· · Chrome 46.0 on Windows

I have been trying to activate a new account - nothing happening at all. No contact details for, so just reliant upon FAQ. Realise that the Customer Service not great at all - no way of contacting them.

Maria Parfitt · 2 November 2015 - 17:38
· · Firefox 41.0 on Windows

yes same here...

Mary Harris · 18 October 2015 - 23:29
· · Chrome 46.0 on Windows

someone stole my identy. HELP
suppose to be my last contractual day 10/19/15

Patrick Vance · 28 September 2015 - 18:01
· · Internet Explorer 11.0 on Windows

Trying to sign in on laptop and it takes me to a spanish version,WTF?

Tiffany Rice · 19 September 2015 - 19:44
· · Safari 8.0 on iPhone viewed me isn't working! No one has viewed me since the 27th of this month? Anyone else having this problem?

Shayne Craig · 4 September 2015 - 23:04
· · Safari 8.0.8 on Mac

Page tell me 'something is wrong' all day. all safari and firefox. Domain of page is match.

Amy Kasten · 24 August 2015 - 22:14
· · Firefox 40.0 on Windows

I'm getting an error message saying "404 Page Not Found", and I've been getting it on and off for a while now.

Wendy Thomas · 16 August 2015 - 15:30
· · Chrome 44.0 on Windows

Can't access on chrome or firefox, error not responding

Philip Whitehouse · 19 May 2014 - 04:21
United Kingdom · Virgin Media · Internet Explorer 9.0 on Windows won't recognise my clicks on some links - photos in particular. Mouse is fine everywhere else...

Scott Schumacher · 17 May 2014 - 15:12
United States · Time Warner Cable · Chrome 34.0 on Windows

haven't been able to log onto match for several days... what gives?

Vicki Efbee · 3 May 2014 - 09:30
United States · Time Warner Cable

Match is down. When I go to the page it takes me to

Andy Hoops · 7 April 2014 - 09:40
United States · Windstream Communications

The website won't load any pictures or images. When i try to force load a picture, it says "Firefox can't find the server at"

Julie Robinson · 28 March 2014 - 11:02
United Kingdom · Sky Broadband

I have been having a problem accessing this site on my computer for days now - it is getting difficult doing it only on my mobile

Mihai Sorcoiu · 25 March 2014 - 09:24
Romania · RCS & RDS

I cant log in to my acount... i tought i forgt my password wrote my e-mail no response... i payed 77.40$ and i cant use it

Gene Bryan · 25 February 2014 - 21:12
United States · AT&T Internet Services

Can log into match but the search function doesn't display any users

Richard Flower · 25 February 2014 - 15:19
United States · Comcast Cable


Jane Clarendon · 25 February 2014 - 14:50
United States · Clear Wireless is down 4:40PM Feb 25. I need to check if the guy I'm dating is still checkin out other women. No joke! Call it what you want but we all have done it. Anyway, the site is definitely down. I hope there is no Target breach like situation going on.

Chris Grange · 24 January 2014 - 12:23
United Kingdom · Be Un Limited

why cant I read my messages when I do its comes up in Spanish saying I need to sign up but im all ready am plz help I was close to a date

Bonita Wickstrom · 2 January 2014 - 10:12
United States · CenturyLink

When I try to look at profiles of people who have contacted me, the site goes directly to your home page. This has happened over the last three days. I'm a new user and find it very frustrating. Is this what I should expect from a Match membership? Please fix it.

Kelly Clark · 1 January 2014 - 22:01
United States · Comcast Cable

Can only get into settings. All that appears on the screen otherwise is the material that is normally on the bottom of the page.

Judi Hurd · 1 January 2014 - 11:06
United States · Comcast Cable

1/1/14: Can't access my account. Get "main" screen, but cannot access my profile, e-mail, settings, etc.

Joyce Drummond-Jensen · 13 December 2013 - 18:56
United States · Cox Communications

Can't access photos.

Paul Thomas · 10 November 2013 - 04:02
United States · Comcast Cable

can't view who viewed me. it says i have to subscribe again

Ernest Kephalas · 29 October 2013 - 17:06
United Kingdom · BT

Can't access any people that have viewed or winked at me, match told me earlier there was a problem with the website, anybody else having problems?

Vivienne Swift · 6 September 2013 - 07:33
United Kingdom · PlusNet Technologies

Unable to pay for a subscription after having set up a free trial, and unable to long in from the mobile app.

Edward Barnett · 25 August 2013 - 17:02
United States · Comcast Cable

never wanted it or email messages sent to me. no way to cancel- I tried. It sucks.

Lola Day · 25 July 2013 - 05:57
United States · Hughes Network Systems

not working will not let me in. even with my password??? help

Lin Pirretti · 17 February 2013 - 08:59
United States · AT&T U-verse is good at charging you an extended rate without letting us know. They did that to me but I ended up getting "my Way". Be forceful!

Lin Pirretti · 17 February 2013 - 08:57
United States · AT&T U-verse

I am having site problems with - all other sites are up and running. What is going on - does anyone know?

Ronn Childers · 16 February 2013 - 08:25
United States · Frontier Communications

Match just extended my contract, but didn't warn me, this created an overdraft at my bank, $119.94... two weeks later, it doesn't recognize my email I've had for over a year... now they are trying to treat me like a new customer wannabe, WHATS UP !!!

Sandra Lampear · 7 February 2013 - 00:11
United States · Comcast Cable

mine just keeps saying server busy. ugh. i hope we're not getting charged for this.

Sally Edwards · 10 January 2013 - 16:49
Australia · Telstra Internet

cant access the website. got an email saying my email address had been changed and giving me a phone number in Canada to call - what gives??

Karen Sue Patton · 27 December 2012 - 10:20
United States · Comcast Cable

Site keeps telling me it doesn't recognize my email address, but same as one I was using just a couple days ago. I sent an email to Customer Service email using their form, but no one has responded.

Slashtipher Coleman · 5 October 2012 - 07:07
United States · Verizon Internet Services

Yeah - it's been down since 6am EST and it's 10 am now.

Bill Gillespie · 20 June 2012 - 10:50
United States · Comcast Cable

Site problems with Server is sending out bogus mail messages to customers. Unable to login to account now. Unable to contact customer support. unable to ping the server IP addresses.

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