website not working? Is it down right now? Server Status Check screenshot
Mass EffectWebsite Name:
www.masseffect.comURL Checked:
Response Time:
Last Down:
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Mass Effect Website Status History server report and response time

The above graph displays service status activity for over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
10:4366.23 ms. 
13:1165.6 ms.
15:2866.6 ms. 
17:3365.36 ms.
19:3466.5 ms. 
21:4366.5 ms.
23:4466.22 ms. 
03:3366.47 ms.
05:3465.34 ms. 
08:3266.76 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT -7)  |  Current server time is 09:24

We have tried pinging Mass Effect website using our server and the website returned the above results. If is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access Mass Effect - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

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Having Problems with Accessing
Slavko Hunter Sito · 3 days 22 hours 15 mins ago

it won't connect me to any player adn i hont know why

Carlos Gomes · 21 March 2014 - 15:48

for the last couple of days i have been unable to play multiplayer. i just cant find any matches. the single player is working fine, with most of the dlcs instaled

Jean-Marc Jugant · 13 March 2014 - 13:34

cannot connect right now

Helen Gould · 7 March 2014 - 15:21

It's down on my PC (UK, 23:20)! This is my first playthrough and It is FUCKING ANNOYING. And it says it can't authorise my DLCs!

GreatNate Bolton · 1 March 2014 - 16:28

Mass Effect server is down on my PS3 4:46PM Southern California. Server has been acting up since 2pm yesterday afternoon. It won't let me connect to online servers & on rare occasion it does I receive message about connection lost.

Server down on PS3 since 2pm yesterday. It is now 4:29PM Southern California time. Cannot get online at all.

Daniel Secrieru · 15 February 2014 - 07:46

Guess they unplugged another server, because I can;'t even connect to a match (PC, gigabit Ethernet). And in the rare moments that I do, the lag is up to almost 2 full seconds!! Fuck EA and their servers.

Derrick Finnessey · 6 February 2014 - 21:05

Server is down on 360 =/

Jackson Paul Clarke · 6 February 2014 - 21:02

server's not available for PC right now. Can't authorize my DLC... I have all of it...

Joshua Widjaja · 6 February 2014 - 20:57

ME3 on PC having a problem. I can't connect to EA servers so my DLC won't load either, can't even play singleplayer because i won't get my full things. Hopefully it comes back soon.

Rob Gabriel Gonzalez · 6 February 2014 - 20:56

server for ps3 down

Christopher Filoreto · 6 February 2014 - 20:52

mass effect 3 server for playstation 3 is down for everyone, i have about 20 friends online who play with me 5 of them are currently sending me messages asking if i'm having problems too. so no the server is not down just for me but for all of mass effect players on the playstation, and i do mean all, one of my friends if from norway and its down for him too. any help on this?

Ryan Quach · 26 January 2014 - 21:40

i think spawning is broken

Adam Anthony Ellerd · 26 January 2014 - 17:38

Still down im pretty sure.

Liam Murphy · 25 January 2014 - 19:41

Try now guys i just got back in. I think the servers running again.

Michael Bray · 25 January 2014 - 19:29

I am unable to connect on my PC

Liam Murphy · 25 January 2014 - 18:38

ive got insomnia and now i cant even pop some cerberus heads. Murphys law strikes again i see.

Craig Lowson · 25 January 2014 - 17:51

Yup, PC version is down. Just as I get in from work and am really in the mood for ME3 for the first time in a while. Sods law :(

Luke Corbin · 25 January 2014 - 17:47

yea i was in a platinum match earlier and it crashed. havent been able to get on since. makin me sad

Zac Sauer · 25 January 2014 - 17:43

Servers unavailable for me as well. Just got the game for PC this really sucks Krogan balls

Shawn Gillogly · 25 January 2014 - 17:26

No, it really is down on PC.

Rachel Rubio · 25 January 2014 - 17:15

Currently down on PC for me too :(
Anyone know when it'll be back up or have a clue as to why it's unavailable?

Emily Kristen Maust · 25 January 2014 - 17:03

Is down on my PC... sigh.

Roger Malmstein · 25 January 2014 - 16:49

it seems to be down for me too

Amanda Bernhardt · 25 January 2014 - 16:48

It's down for my PC game.

Daniel Richter · 25 January 2014 - 16:31

Interesting how this site states that its up and running however I still cannot connect and play me3 :(

Pedro M. Correa · 2 January 2014 - 21:46

can't connect on xbox 360 right now wtf...

Jack Taylor · 2 January 2014 - 20:44

They are still down for PSN.

Morris Barksdale · 2 January 2014 - 20:18

Are the servers being hacked? That could be the problem

Jose Angel Caprile · 2 January 2014 - 19:15

I was able to connect for one session of multiplayer on PC, but it went down after finishing...

Johnnatan Da Cruz · 2 January 2014 - 19:15

It's down. It's absurd that I cannot even play the single-player portion of the game.

Tyler Rollings · 2 January 2014 - 18:50

it says its up but its still now working

Ryan Kelk · 16 December 2013 - 03:26

everyone who joins my team ends up getting serious lag in the extraction wave. enough so that after sitting here for 20 minutes we all left, its only supposed to go on for 2 minutes, and this is happening over multiple countries. is it a server problem?

Adam Schneider · 2 December 2013 - 03:38

server down for psn

Daniel Cary · 25 November 2013 - 15:03

server is down right now. xbox 360

Derry Walker · 6 September 2013 - 04:07

xbox server down right now

Nathan Michael Flores · 10 July 2013 - 04:30

Server down US/California 4:30

Justin Williams · 24 May 2013 - 23:50

Can't connect on Xbox 360, 12:50am US/New Mexico, Mountain Time

Craig Sheppard · 10 December 2012 - 10:49

Server down for me on 360 at the moment. UK 18:50

Matthew Branigan · 31 August 2012 - 19:23

No connect Xbox360

Andy Spivey · 31 August 2012 - 19:22

same on pc

Get Bent · 31 August 2012 - 19:13

Not getting in through PSN at the moment. U.S. West Coast, 7:13 PM PST.

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Rate Mass Effect has been rated 3.8 out of 5 points. A total of 26 votes cast and 41 users reviewed the website.

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