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Mass EffectWebsite Name:
www.masseffect.comURL Checked:
Response Time:
Last Down:
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Mass Effect Website Status History server report and response time

The above graph displays service status activity for over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
09:377.08 ms. 
15:378.37 ms.
18:1834.97 ms. 
01:346.24 ms.
07:336.23 ms. 
10:135.99 ms.
15:006.54 ms. 
16:547.2 ms.
17:5216.66 ms. 
21:005.95 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT 0)  |  Current server time is 00:14

We have tried pinging Mass Effect website using our server and the website returned the above results. If is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access Mass Effect - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

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Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

Having Problems with Accessing
Deborah Ford · 4 May 2014 - 12:42
United Kingdom · BT

remind me why I paid £70 for the Collector's Edition of this game again !!!

Slavko Hunter Sito · 12 April 2014 - 11:09
Croatia · Hrvatski Telekom fixed broadband

it won't connect me to any player adn i hont know why

Carlos Gomes · 21 March 2014 - 15:48
Portugal · Vodafone Portugal

for the last couple of days i have been unable to play multiplayer. i just cant find any matches. the single player is working fine, with most of the dlcs instaled

Jean-Marc Jugant · 13 March 2014 - 13:34
· Leaseweb USA

cannot connect right now

Helen Gould · 7 March 2014 - 15:21
United Kingdom · Virgin Media

It's down on my PC (UK, 23:20)! This is my first playthrough and It is FUCKING ANNOYING. And it says it can't authorise my DLCs!

GreatNate Bolton · 1 March 2014 - 16:28
United States · AT&T U-verse

Mass Effect server is down on my PS3 4:46PM Southern California. Server has been acting up since 2pm yesterday afternoon. It won't let me connect to online servers & on rare occasion it does I receive message about connection lost.

Server down on PS3 since 2pm yesterday. It is now 4:29PM Southern California time. Cannot get online at all.

Daniel Secrieru · 15 February 2014 - 07:46
Romania · RCS & RDS

Guess they unplugged another server, because I can;'t even connect to a match (PC, gigabit Ethernet). And in the rare moments that I do, the lag is up to almost 2 full seconds!! Fuck EA and their servers.

Derrick Finnessey · 6 February 2014 - 21:05
United States · Comcast Cable

Server is down on 360 =/

Jackson Paul Clarke · 6 February 2014 - 21:02
Canada · Shaw Communications

server's not available for PC right now. Can't authorize my DLC... I have all of it...

Joshua Widjaja · 6 February 2014 - 20:57
United States · AT&T U-verse

ME3 on PC having a problem. I can't connect to EA servers so my DLC won't load either, can't even play singleplayer because i won't get my full things. Hopefully it comes back soon.

Rob Gabriel Gonzalez · 6 February 2014 - 20:56
Puerto Rico · Puerto Rico Telephone Company

server for ps3 down

Christopher Filoreto · 6 February 2014 - 20:52
United States · PenTeleData

mass effect 3 server for playstation 3 is down for everyone, i have about 20 friends online who play with me 5 of them are currently sending me messages asking if i'm having problems too. so no the server is not down just for me but for all of mass effect players on the playstation, and i do mean all, one of my friends if from norway and its down for him too. any help on this?

Ryan Quach · 26 January 2014 - 21:40
United States · Charter Communications

i think spawning is broken

Adam Anthony Ellerd · 26 January 2014 - 17:38
United States · Verizon FiOS

Still down im pretty sure.

Liam Murphy · 25 January 2014 - 19:41
Ireland · UPC Broadband

Try now guys i just got back in. I think the servers running again.

Michael Bray · 25 January 2014 - 19:29
United States · Verizon FiOS

I am unable to connect on my PC

Liam Murphy · 25 January 2014 - 18:38
Ireland · UPC Broadband

ive got insomnia and now i cant even pop some cerberus heads. Murphys law strikes again i see.

Craig Lowson · 25 January 2014 - 17:51
United Kingdom · Virgin Media

Yup, PC version is down. Just as I get in from work and am really in the mood for ME3 for the first time in a while. Sods law :(

Luke Corbin · 25 January 2014 - 17:47
United States · Wave Broadband

yea i was in a platinum match earlier and it crashed. havent been able to get on since. makin me sad

Zac Sauer · 25 January 2014 - 17:43
United States · AT&T U-verse

Servers unavailable for me as well. Just got the game for PC this really sucks Krogan balls

Shawn Gillogly · 25 January 2014 - 17:26
United States · Mediacom Cable

No, it really is down on PC.

Rachel Rubio · 25 January 2014 - 17:15
United States · API Digital Communications Group

Currently down on PC for me too :(
Anyone know when it'll be back up or have a clue as to why it's unavailable?

Emily Kristen Maust · 25 January 2014 - 17:03
United States · Comcast Business Communications

Is down on my PC... sigh.

Roger Malmstein · 25 January 2014 - 16:49
Norway · Altibox AS

it seems to be down for me too

Amanda Bernhardt · 25 January 2014 - 16:48
United States · Verizon FiOS

It's down for my PC game.

Daniel Richter · 25 January 2014 - 16:31
Australia · Telstra Internet

Interesting how this site states that its up and running however I still cannot connect and play me3 :(

Pedro M. Correa · 2 January 2014 - 21:46
United States · Comcast Cable

can't connect on xbox 360 right now wtf...

Jack Taylor · 2 January 2014 - 20:44
Australia · Telstra Internet

They are still down for PSN.

Morris Barksdale · 2 January 2014 - 20:18
United States · Clear Wireless

Are the servers being hacked? That could be the problem

Jose Angel Caprile · 2 January 2014 - 19:15
United States · Charter Communications

I was able to connect for one session of multiplayer on PC, but it went down after finishing...

Johnnatan Da Cruz · 2 January 2014 - 19:15
United States · Charter Communications

It's down. It's absurd that I cannot even play the single-player portion of the game.

Tyler Rollings · 2 January 2014 - 18:50
United States · Comcast Cable

it says its up but its still now working

Ryan Kelk · 16 December 2013 - 03:26
New Zealand · CallPlus Services Limited

everyone who joins my team ends up getting serious lag in the extraction wave. enough so that after sitting here for 20 minutes we all left, its only supposed to go on for 2 minutes, and this is happening over multiple countries. is it a server problem?

Adam Schneider · 2 December 2013 - 03:38
Canada · Bell Canada

server down for psn

Daniel Cary · 25 November 2013 - 15:03
United States · Charter Communications

server is down right now. xbox 360

Derry Walker · 6 September 2013 - 04:07
United Kingdom · Orange Home UK

xbox server down right now

Nathan Michael Flores · 10 July 2013 - 04:30
United States · tw telecom holdings

Server down US/California 4:30

Justin Williams · 24 May 2013 - 23:50
United States · Baja Broadband

Can't connect on Xbox 360, 12:50am US/New Mexico, Mountain Time

Craig Sheppard · 10 December 2012 - 10:49
United Kingdom · TalkTalk

Server down for me on 360 at the moment. UK 18:50

Matthew Branigan · 31 August 2012 - 19:23
United States · AT&T U-verse

No connect Xbox360

Andy Spivey · 31 August 2012 - 19:22
United States · AT&T U-verse

same on pc

Get Bent · 31 August 2012 - 19:13
United States · Comcast Cable

Not getting in through PSN at the moment. U.S. West Coast, 7:13 PM PST.

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