website not working? Is it down right now? Server Status Check screenshot
Zoho MailWebsite Name:
mail.zoho.comURL Checked:
Response Time:
Last Down:
Checking Zoho Mail
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Zoho Mail Website Status History server report and response time

The above graph displays service status activity for over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
21:22148.48 ms. 
06:26157.74 ms.
11:290 ms. 
13:40142.32 ms.
16:04148.51 ms. 
18:20149.59 ms.
20:27149.78 ms. 
04:26139.2 ms.
11:50149.14 ms. 
15:10151.91 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT 0)  |  Current server time is 19:41

We have tried pinging Zoho Mail website using our server and the website returned the above results. If is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access Zoho Mail - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

Having Problems with Accessing
Rodrigo Muñoz Lozada · 2 August 2016 - 19:03
· · Chrome 51.0 on Windows

zoho dont work!

Greg Rubino · 2 August 2016 - 15:26
· · Chrome 46.0 on Windows

My mail is down !!!!! When will i be able to recieve mails again ????????

Tarryn Robyn Edwards · 2 August 2016 - 13:44
· · Chrome 51.0 on Windows


George Eccles · 6 May 2016 - 08:43
· · Internet Explorer 11.0 on Windows

Today when I try to access my zoho mail via a POP server on Windows Live Mail, I have suddenly started getting the following message:

Unable to send or receive messages for the XXX account. An incorrect password was entered. The next time you send or receive messages, you'll be asked to enter your user name and password for this account.

Server Error: 0x800CCC90
Server Response: -ERR Mailbox locked.
Server: ''
Windows Live Mail Error ID: 0x800CCC92
Protocol: POP3
Port: 995
Secure(SSL): Yes

I can though access zoho mail through Internet Explorer.

Vassilios Canellos · 29 March 2016 - 17:01
· · Chrome 49.0 on Windows

Mail service is down !

Hugh Carroll · 4 February 2016 - 10:21
· · Chrome 48.0 on Android

Zoho email has stopped working. The support number for the uk does not work. +442235647890

Michael Brouse · 14 January 2016 - 17:18
· · Safari 9.0.2 on Mac

I can't login to my ZOHO email account, says try reloading page and sign in again, I do this and nothing... anyone else having problems? I can only access email from my phone...

Dave Fletcher · 5 January 2016 - 21:48
· · Safari 9.0 on iPad

Mail has been down for the past 8 to 10 hours . Can't send or receive emails on my tablet . It keeps saying user name or password is incorrect but I have checked both and they are ok

Skrivnost Razstrupljanja · 5 January 2016 - 19:48
· · Chrome 47.0 on Windows

pop ( servers down again? looks like it in Outlook n phone for about 8-12 hours at least now.

Amrish Patel · 3 January 2016 - 20:47
· · Chrome 47.0 on Windows

zoho mail has been going on and off for quiet a while now

Jeff Gary · 28 December 2015 - 21:07
· · Chrome 47.0 on Windows

Zoho mail and zoho CRM down for me, any one else having Zoho issues? Zoho support blaming it on my internet provider but not having issues with any other web site.

George Eccles · 24 December 2015 - 14:01
· · Internet Explorer 11.0 on Windows

Zoho seems to be down at the moment (24 December, 15.OO CET). Anyone else having the same problem?

I have only had a zoho account for a month and it has been down three times. A bit like Fawlty Towers, eh? I've nominated it for the most unreliable computer application of 2015 award!

Sue Fly · 10 December 2015 - 23:22
· · Chrome 47.0 on Mac

This is the very first time I have had any issues with Zoho mail and I have been using it for about 1.5 years. Any news on when it will be back up for the servers that are down?

Shyam Dalmia · 4 December 2015 - 07:40
· · Safari 9.0.1 on Mac

while loging in the my account, I get a constant message "please reload page and try again". I have tried to reload so many times, but to no vail. Am using Macbook Air.

Steven Fies · 3 December 2015 - 22:24
· · Chrome 46.0 on Windows

Can send but cannot receive with Zoho - has been going on all day now. Huge problems as others have noted. Please advise when this will be resolved, trying to run a business here.

Terry Margolis · 3 December 2015 - 20:20
· · Firefox 42.0 on Windows

having big problems with my zoho mail....when will something be done about this?

Dan Cook Jr. · 3 December 2015 - 19:44
· · Internet Explorer 9.0 on Windows

unable to send or receive email. Been 4 hours since any mail delivered.

Tom Winter · 3 December 2015 - 18:48
· · Firefox 42.0 on Windows

Unable to access Zoho email via Outlook. Webmail seems OK but this is becoming a persistent problem.

Susan Scarlett · 3 December 2015 - 18:46
· · Chrome 46.0 on Windows

I did send an email to Zoho support yesterday about the horrendous delay in the delivery of messages. It was taking over 6-8 hours for email to get downloaded. Today I have had even worse problems. Ugly. Anyway, I got a response from Zoho and they acknowledge they have problems (surprise) but their major issue is that all of their support staff are apparently located in the Chennai area that has the huge flooding problem and those people can't get to work to do any support or help. Gee, did I dream that someone invented remote access a couple dozen years ago? Anyway, that's what I got back from my support email.

Nick Whitfield · 3 December 2015 - 17:46
· · Safari 8.0.8 on Mac

My email has been slow or not working all week. I use this for work and it's not a good time- is it ever. Does anyone know why this is happening- is it still the same old "we are under a sustained hacker attack" one that I read about a while ago?

Iheartbeauty Iheartbeauty · 3 December 2015 - 16:22
· · Safari 9.0.1 on Mac

yep same thing happening here George its quite frustrating honestly. Do you know of any alternatives ? :/

George Eccles · 3 December 2015 - 16:06
· · Internet Explorer 11.0 on Windows

I am in France and zoho is down - I cannot receive pop.mail or IMAP. I've only had a zoho account for a couple of weeks and it seems to go down pretty regularly. Is this everyone else's experience

Mia Cecchini · 30 November 2015 - 16:23
· · Chrome 46.0 on Windows

This ZOHO is a joke ... looking for different system for EMAIL and CRM.... It is down more than they are up... who needs this after the long holiday...

David Baker · 30 November 2015 - 15:36
· · Internet Explorer 11.0 on Windows

I'm not receiving incoming emails. I will be switching to Google Mail this week for my company - Zoho has proven time after time to be unreliable.

Ian Zucchi · 30 November 2015 - 15:26
· · Safari 9.0.1 on Mac

Cannot get incoming email on Apple Mail all day

Chrizz Oy · 30 November 2015 - 14:48
· · Chrome 46.0 on Linux

Having Problem when loading incoming emails with Thunderbird. Timeout or apple mail

Vicky Mansell · 19 November 2015 - 20:07
· · Chrome 46.0 on Windows

cannot access mail, error showErrorAndReload('Please\x20reload\x20the\x20page\x20and\x2 comes up everytime i try

Adrian Whiteley · 12 November 2015 - 10:02
· · Firefox 41.0 on Linux

Thank goodness that's fixed. I dont think I lost any emails and its been running ok for over a day now !!

Billy Alguire · 9 November 2015 - 15:59
· · Chrome 46.0 on Mac

Zoho mail has been down all morning. What's the deal zoho? I have customers waiting on me.

Adrian Whiteley · 9 November 2015 - 15:51
· · Firefox 41.0 on Linux

Down for me, too - hoping they will have sorted something by tomorrow

John Evans · 9 November 2015 - 15:35
· · Chrome 46.0 on Windows

I can't even get it to work on my cell phone.

Mohamed Hamdy · 9 November 2015 - 15:12
· · Firefox 42.0 on Windows

anyone know when it will work again

Mohamed Hamdy · 9 November 2015 - 15:12
· · Firefox 42.0 on Windows

Not working for me

Becki Giles · 9 November 2015 - 14:42
· · Chrome 46.0 on Windows

Down again?? This is getting old and is affecting my job functionality and communication! What is going on and when are things expected to be fixed?

Yelena Casale · 9 November 2015 - 14:03
· · Firefox 41.0 on Windows

Can't access Zoho Mail. At times it seems like it's loading, but then it times out without loading.

Merel Zimmerman · 9 November 2015 - 12:34
· · Firefox 42.0 on Windows

Zoho Mail is partly functioning at the moment here. I can send mails and receive some e-mails, but I'm still waiting for e-mails that I know were send to me this morning :( :( :(

Steve James · 5 November 2015 - 20:44
· · Chrome 46.0 on Windows is stuck with "loading....username" on the screen Chrome + windows 10. Been trying for a half hour to get past that. Working on my mobile phone.

Dana Thompson · 5 November 2015 - 17:01
· · Chrome 46.0 on Windows

ZoHo mail is down... boo hiss

Luke Walker · 4 November 2015 - 16:54
· · Chrome 46.0 on Windows

Same here. It has been down on my end for about 30 mins.

Vishnu Sharma · 4 November 2015 - 16:51
· · Chrome 46.0 on Windows

I am facing issues loading the page. I thought it was my modem but nope...its the site which is slow.

Jennifer Williams Pavich · 4 November 2015 - 16:48
· · Chrome 46.0 on Windows

Having trouble loading the normal zoho mail page. Anyone else having this issue?

Vi Nguyen · 22 October 2015 - 06:20
· · Safari 9.0.1 on Mac

I am unable to access any of my Zoho email accounts. Error message of 'please reload and try again', have done so but still does not work. I cannot even contact support because it does not recognise the captcha code even thoguht input correctly.

Dave Carey · 18 June 2014 - 03:14
United Kingdom · Verizon UK Limited · Internet Explorer 10.0 on Windows

Outlook cannot sync message on all three of our accounts. checked and defo not an outlook issue.

Jim Stackpool · 18 May 2014 - 21:07
Australia · iiNet Limited · Firefox 19.0 on Windows

Is ZOHO Mail down just for me?

Janet Crane · 1 March 2014 - 17:24
United States · Time Warner Cable

I haven't been able to get in all day.

Steven Faulkner · 27 February 2014 - 13:28
United States · Verizon Wireless

I've been unable to connect through Mac mail, iPhone mail or webmail since about 1:30pm CST. Was wondering if it was just me.

Mike Chandler · 27 February 2014 - 13:16
United States · Time Warner Cable

Having issues with outlook connecting to the server, also can't get logged in from the website

Chris de Neve · 27 February 2014 - 13:14
Belgium · Belgacom Skynet

Zoho mail is indeed down...

Brad Jones · 27 February 2014 - 12:55
United States · Comcast Cable

Zoho mail seems to be down for the past hour. It's 3:54pm ET, 2/27/14

Matthew Martin · 27 February 2014 - 12:40
United States · Cable One

is zoho mail down?

Jon McMahon · 27 February 2014 - 12:30
United States · Charter Communications

zoho mail is down

Lesley Hamilton Frenz · 24 January 2014 - 08:29
United States · Time Warner Cable

When I try to get into the mail application, the page just keeps refreshing itself.. This happened after I put in my log in information, but the page isn't showing my account as logged in. I'm logged in on the main site without an issue, but can't access mail.

Jamey Charapp · 25 December 2013 - 09:03
United States · Windstream Communications

Its down I can't login at all

John Silberman · 25 December 2013 - 06:14
United States · AT&T U-verse

I can get to, however, I get an error message in the login frame: "Unable to connect. Firefox can't establish a connection to the server at"

Thinker Tariq Raasti · 15 November 2013 - 11:57
Pakistan · Pakistan Telecommuication

I am Principal of an Educational org. I just started my mail account -- and for the last couple of days it is not working as I have tried a lot.

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