Mail.aol.com website not working? Is it down right now?

Mail.aol.com Server Status Check
mail.aol.com screenshot
AOL MailWebsite Name:
mail.aol.comURL Checked:
Response Time:
Last Down:
Checking AOL Mail
Please wait while we check the server...
AOL Mail Website Status History
Mail.aol.com server report and response time

The above graph displays service status activity for Mail.aol.com over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
28.Jul.2014
14:3044.56 ms. 
28.Jul.2014
16:3345.87 ms.
28.Jul.2014
18:5645.7 ms. 
28.Jul.2014
21:2044.32 ms.
28.Jul.2014
23:3244.57 ms. 
29.Jul.2014
01:4245.26 ms.
29.Jul.2014
03:4544.6 ms. 
29.Jul.2014
06:0344.53 ms.
29.Jul.2014
08:5444.64 ms. 
29.Jul.2014
11:0544.79 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT -7)  |  Current server time is 11:50

We have tried pinging AOL Mail website using our server and the website returned the above results. If mail.aol.com is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access AOL Mail - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Try alternative urls such as aolmail.com, mailaol.com, my.screenname.aol.com, webmail.aol.com

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

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Having Problems with Accessing Mail.aol.com?
TOP COMMENTS ▼
▼ YESTERDAY ...
Millie Butler · 1 day 4 hours ago
Puerto Rico · Puerto Rico Cable Acquisition Company · Internet Explorer 7.0 on Windows

My AOL mail has been down for 5 days now, I have tried everytthing their support page tells you to do and NOTHING. I was able to get some of my mail through outlook last night but nothing from the inbox. Now today outlook can't connect to it either. I think AOL is trying to get all their free email customers to go elsewhere.

Tammy White · 1 day 5 hours ago
United States · Verizon FiOS · Firefox 31.0 on Windows

AOL mail down. Won't even load the whole page.

▼ LAST 30 DAYS ...
Corinna Lefebvre · 21 July 2014 - 11:56
Canada · Shaw Communications · Firefox 30.0 on Windows

Can't login to icqmail.
Oops, due to an unexpected error we are unable to sign you in at this time. Please try again later.

tried clearing cache and IE no addons nothing

Cindy Jones · 10 July 2014 - 09:38
United States · Comcast Cable · Internet Explorer 11.0 on Windows

Unable to access my mail. Keeps cycling and cycling. AOL mail is the worse. I'm going to change to yahoo.

Jennifer Hobbs · 10 July 2014 - 07:23
United States · Northland Cable Television · Internet Explorer 10.0 on Windows

Keep getting the message that my mailbox is temporarily unavailable... How long is temporary? It stinks because this is a work account!

Grenda Berkley · 10 July 2014 - 07:18
United States · Sprint PCS · Chrome 35.0 on Windows

NO AOL MAIL on phone or lap top. Getting tired of "oops" message from AOL.
Time to fix your "oops"!

Jerry Lande · 10 July 2014 - 06:59
United States · Comcast Cable · Internet Explorer 10.0 on Windows

My AOL email is not working and has not been working for over 2 hours. I contacted them on live help and they confirmed there is a problem.

Kim Adkins · 10 July 2014 - 06:55
United States · Comcast Cable · Chrome 35.0 on Windows

I keep getting this message Your mailbox is temporarily not available
Please log out and back in to try again. I have been trying to log in for almost 4 hours now

Ronda Mathis Helton · 10 July 2014 - 06:43
United States · Sprint PCS · Internet Explorer 11.0 on Windows

Cannot access email. Haven't been able to for hours. Very frustrating when you have various work related emails with this account.

Sara Yawn Lang · 10 July 2014 - 06:20
United States · Time Warner Cable · Chrome 35.0 on Mac

Mail is down on all platforms

Jennifer Marie Davis · 10 July 2014 - 06:14
United States · Charter Communications · Chrome 35.0 on Windows

Server must be down. No access to email on any platform!

Cyprianna Jackson · 10 July 2014 - 06:09
United States · Comcast Cable · Chrome 35.0 on Windows

aol mail won't load. keep getting a message that it is temporarily unavailable and something about a calendar...

Vallerie Whitten · 7 July 2014 - 12:36
United States · Hughes Network Systems · Firefox 30.0 on Windows

I cannot send any emails, the message reads, "The message was not sent because of an error." I can save mail, etc. though.

Rick Grossman · 7 July 2014 - 12:32
United States · Comcast Cable · Chrome 35.0 on Mac

On my pc, I get the message The message was not sent because of an error. On my phone I get the message "We encountered a technical issue. Please try again. Since that is two systems, I think aol mail has gone down.

▼ LAST 6 MONTHS ...
Michael Elliott · 28 June 2014 - 18:09
United States · Cox Communications · Safari 7.0.4 on Mac

It's down for me. "Error: Oops, due to an unexpected error we are unable to sign you in at this time. Please try again later". This is on webmail, MacOS Mail, and iPhone.

Johnna Stewart · 27 June 2014 - 00:32
United States · Time Warner Cable · Internet Explorer 10.0 on Windows

seems I cant sign into aol mail under one name.. the other one I can.. every time I try to sign under that one name it comes up * timed out* getting tired of this 6/27/2014

Bill Aitken · 25 June 2014 - 04:17
United States · Verizon Internet Services · Internet Explorer 11.0 on Windows

Error: Oops, due to an unexpected error we are unable to sign you in at this time. Please try again later.

Maria Abbondanzo Mcbean · 24 June 2014 - 12:09
United States · WideOpenWest · Chrome 21.0 on Windows

the subject line of my current mail is not showing up in my mailbox... just the icon to the left. when i open mail, I am not able to reply. the button is not working. this is annoying to say the least. for 2 days now.

Angela Wilkinson · 22 June 2014 - 15:44
United Kingdom · Virgin Media · Chrome 35.0 on Windows

Can't access email, keeps stating I am inputting wrong password or email.I am definitely using the correct ones.

Brenda Potts · 22 June 2014 - 13:47
United Kingdom · TalkTalk · Internet Explorer 10.0 on Windows

aol/talktalk keeps coming up incorrect username or password even though I am putting correct ones in

Maria Carrion · 19 June 2014 - 22:54
Spain · Telefonica de Espana · Safari 5.0.5 on Mac

My cs.com mail is down since yesterday. I am based in Madrid, Spain. I cannot access it either via iphone nor through webmail page. In fact, it is impossible to access the generic webmail page even before logging in. Please let me know whether this is a general problem and if it isn't, how I can resolve it as I cannot call toll free from Spain.

Norwood Holland · 19 June 2014 - 03:44
United States · Comcast Cable · Chrome 35.0 on Windows

It is currently down getting a try back later message. How much later?

Grace Graham Alonso · 18 June 2014 - 13:00
United States · Sungard Network Solutions · Firefox 30.0 on Windows

Due to an unexpected error we are unable to log you in right now. that is both via the internet and my phone

Mariam Khokhar · 16 June 2014 - 22:32
United States · AT&T U-verse · Chrome 35.0 on Windows

will not allow correct password. then go through forgot passowrd prompts. no password reset is being sent to my default gmail account.

Michael Gonzales · 4 June 2014 - 09:16
United States · Cox Communications · Safari 5.0.6 on Mac

Havent been able to sign on now for over two weeks even after paying aol support almost 200 to correct the problem. Both emails are affected.

AquaIT · 29 May 2014 - 00:12
United Kingdom · Verizon UK Limited · Internet Explorer 11.0 on Windows

Oops, due to an unexpected error we are unable to sign you in at this time. Please try again later.

Jayne Brailsford · 28 May 2014 - 23:53
United Kingdom · ScanSafe · Chrome 35.0 on Windows

Error: Oops, due to an unexpected error we are unable to sign you in at this time. Please try again later.

Danelle McDermott · 28 May 2014 - 23:46
United States · Comcast Cable · Firefox 28.0 on Windows

Error: Oops, due to an unexpected error we are unable to sign you in at this time. Please try again later. - using Aol.com webmail at 11:45pm. Looks like the signin page is undergoing redesign to offer free email accounts.

Craig Norris · 10 May 2014 - 03:33
United Kingdom · BT

If I try again, shortly & get this message back: "Error: Oops, due to an unexpected error we are unable to sign you in at this time. Please try again later." I will hold AOL responsible for getting into my car, placing it in gear, with the clutch still down, ill build the revs up to 14000, release the cloth & drive my car through the front of my house. You 'AOL' will be the cause of me having no front of house!

Kelly Hillsden · 10 May 2014 - 03:11
United Kingdom · Sky Broadband

Been unable to get into aol emails, managed to get to the change password section and at the last step say Opps cannot change your password, have some very important emails i need access to... anyone know whats going on???

Jill V. Easton · 9 May 2014 - 12:28
United States · Time Warner Cable

My AOL just came back up in San Diego but was down for awhile this morning.

John Thomas Murray · 9 May 2014 - 10:50
United States · Cox Communications

Says its up, but its not... Appears occasionally, but then freezes again...

Cecil Given · 9 May 2014 - 10:40
United States · Mediacom Cable

aol mail has been down for about 30 minutes, very slow prior to that.

Gail Grady · 9 May 2014 - 10:32
United States · Comcast Cable

AOL is not working for me. I am expecting a REALLY important email!!!

Jamie Geiger · 8 May 2014 - 11:00
United States · Logix Communications

Why am I getting a status http 404- /gravitytodayonaol error code in the mail today! 05/08/2014 How to fix?

Louise Fischer · 6 May 2014 - 11:48
United States · Comcast Cable

email is intermittent. - there was an error sending your email, etc. been going on for hours. cleared catch in both internet explorer and chrome

Vanessa Mercado · 6 May 2014 - 05:09
United States · Apple

I got this error as well: Error: Oops, due to an unexpected error we are unable to sign you in at this time. Please try again later.

It's inaccessible from the mail app in os x and mail in the windows 8 app too. Looks like it's not just my account :S

Lynda Belltinker · 6 May 2014 - 05:09
United States · Charter Communications

Here we go again... "Error: Oops, due to an unexpected error we are unable to sign you in at this time. Please try again later." yet again. Just had this happen on April 26.

Patti Stenger · 5 May 2014 - 16:07
United States · Verizon FiOS

on my iphone I can not send or receive mail it says username or password are wrong whats p with that?

Jessica Baldick · 5 May 2014 - 06:33
United States · Time Warner Cable

cant reset password or security questions redirects to asq have to keep typing it in

Mildred M Samy · 4 May 2014 - 13:29
United States · Comcast Cable

I can log on to aol.e-mail; but when I open my e-mail messages; it just hangs.

Karen Norris · 3 May 2014 - 07:38
United States · Verizon Wireless

BLERK!
ERROR 5
C0FE1800 Report ID: 30846-mail-20140503-143410
Problem loading application
Uh-oh! We hit a snag loading.
Please wait for a minute or two, then try again. If your account won’t open for more than two hours, please tell us.

Melinda Britt · 2 May 2014 - 01:51
United States · Mediacom Communications

I am going to cancel my AOL Mail if it is not fixed immediately, can'tt get mail for the last 4 days! I already have google acct up, running and ready to go, i will give you until Monday A.M./5-05-2014 and if not fixed, I'm out-a-here, so long AOL!!!

Michael Clancy · 30 April 2014 - 16:09
United States · Time Warner Cable

I just open my mailbox and I get spam pop ups that cant be closed because they just reopen. I don't even have open any emails and it does it. Did a full back to the begining reboot plus my virus scans wont delete it. I even tried to erase programs with no luck. Boo Hoo. Full restore doesn't work so I guess It's not a virus. When you close spam window it just reopens untill I leave mailbox. Very weird.

Rose Fitzsimmons · 26 April 2014 - 14:30
United States · AT&T Internet Services

California cannot sign in to my aol email. Called 1 800 827-6364 to reset password. Was able to access mail but logged me out and can't log back in.

Patricia Pasetta · 26 April 2014 - 13:09
United States · Comcast Cable

trying to delete old pages... won't delete them... keeps loading more!!!

Eri Donovan · 26 April 2014 - 12:58
United States · Verizon Internet Services

Went back on for a little while. Then I tried to reset account on MacMail… down again. This is my business email. Disruptive.

Jill Prindle O'Grodnick · 26 April 2014 - 12:45
United States · Verizon FiOS

My email has been down for over 2 hours. Does anyone know when it will be back up???

Ella Belotserkovskaya · 26 April 2014 - 12:15
United States · Time Warner Cable

Kept getting the "oops message" but then changed passwords and can log in now...

Rayeann Ray Helms · 26 April 2014 - 12:14
United States · AT&T Internet Services

download aol 9.7 Desktop version. I was able to access my e-mail by signing in there. Take notice that it will look like aol from the 90's but it works. I downloaded it a long time ago because I missed the chat rooms. It is free.

Tracy A. Steele · 26 April 2014 - 12:09
United States · Cox Communications

When trying to log into AOL email from my iPhone I am told my password is incorrect. When I tried logging in from my desktop, there is no longer a Password box displayed. When I called the 1-800 tech support number it said that due to a high volume of calls it could not handle my call and hung up. However, I was able to get to my email by going through IE explorer.

Krina Hemsworth · 26 April 2014 - 12:08
United Kingdom · TalkTalk

A lot of these IP's are going out of business like we had nac.net but they emailed you ahead of time when your service would end. No more dsl. We have satellite now hughes.net and we are actually saving money with it.

Francine Spinosi · 26 April 2014 - 11:57
United States · Verizon Wireless

Still cannot sign into AOL in New Jersey! You would think they would post something on the Internet in regards to what's going on! What other states or countries cannot get into AOL?

Darlene Thomas · 26 April 2014 - 11:53
United States · WideOpenWest

AOL was up this morning, but in the last 3 hours, I cannot get my mail and their service techs are not answering the phone

Mark Schwartz · 26 April 2014 - 11:51
United States · Charter Communications

Up on wi-fi but still will not work while on mobile web (Data) using the Android App!!!

Rayeann Ray Helms · 26 April 2014 - 11:51
United States · AT&T Internet Services

download aol 9.7 Desktop version. I was able to access my e-mail by signing in there. Take notice that it will look like aol from the 90's but it works. I downloaded it a long time ago because I missed the chat rooms. It is free.

Fred Kreyen · 26 April 2014 - 11:50
Netherlands · Tele 2 Nederland

Netherlands same thing: I'm also having the "Error: Oops, due to an unexpected error we are unable to sign you in at this time. Please try again later." problem at sign in.

Francine Spinosi · 26 April 2014 - 11:48
United States · Verizon Wireless

Cannot sign into AOL with my laptop, tablet or smart phone. What's going on?

Lisa Barlow · 26 April 2014 - 11:47
United States · Comcast Cable

AOL desk top software works fine, but else where NOTHING> Glad its not just me. I uninstalled off my mobile device. I guess I should have left it. It looks like its a server problem.

Heather Shirley Smith · 26 April 2014 - 11:46
United States · Time Warner Cable

I am getting this error Error: Oops, due to an unexpected error we are unable to sign you in at this time. Please try again later.

William Feely · 26 April 2014 - 11:44
United States · Time Warner Cable

All of a sudden I get "Login to server imap.aol.com failed." in my Thunderbird.

Debra Baum Holt · 26 April 2014 - 11:44
United States · Surfnet Communications

AOL Down -- 11:43 a.m. PDT. Can't access on any devices. Glad it's not just me.

Sheri Pereira · 26 April 2014 - 11:43
United States · AT&T Internet Services

Can't get into AOL mail getting the Oops message.... very frustrated

PaulandKim Barfield · 26 April 2014 - 11:43
United States · Charter Communications

AOL is def down, wont let me sign in due to wrong user name or password. on laptop and on mobile devices.

Julie Fisch · 26 April 2014 - 11:43
United States · Time Warner Cable

Is AOL down right now? Seems like it is... anyone else having problems?

Lawrence Eckerling · 26 April 2014 - 11:43
United States · Comcast Cable

AOL is down both from computer, Iphone and also the AOL website. Since 12:30 P.M. Central Time

Lyndon Stenson · 26 April 2014 - 11:41
United States · Charter Communications

I'm also having the "Error: Oops, due to an unexpected error we are unable to sign you in at this time. Please try again later." problem at sign in.

Cindy Bobrow · 26 April 2014 - 11:40
United States · Verizon FiOS

can't open aol email, tells me I have the wrong user name or password

Dana Lee Taylor · 26 April 2014 - 11:39
United States · Cable One

Same here. AOL Mail hasn't been working for the last 20 minutes or so.

Victoria Sallade · 26 April 2014 - 11:39
United States · Comcast Cable

for the past hour my iphone will not update my email because says password is incorrect... tried to log in on my pc and got the oops message

Patrick Almazar · 26 April 2014 - 11:39
United States · Verizon FiOS

Can't access AOL from my desktop - "Error: Oops, due to an unexpected error we are unable to sign you in at this time. Please try again later."

Glenn Seckinger · 26 April 2014 - 11:37
United States · Comcast Cable

I get the OOPS & can't log in... could NOT have happened at a worse time as I need to retrieve an old email. UGGGGHHHH

Diane Tobin · 26 April 2014 - 11:36
United States · AT&T Internet Services

Aol is down. Cannot access my email on my phone or on Chrome. However, I can access it by using the AOL software on my laptop. What's going on?

Scott Sandall · 26 April 2014 - 11:35
United States · Cox Communications

I get the same error as others... For the last half hour I have been unable to access my AOL email. I get this message: "Error: Oops, due to an unexpected error we are unable to sign you in at this time. Please try again later."

Heidi Harper · 26 April 2014 - 11:34
United States · Time Warner Cable

AOL is definitely down... "Error: Oops, due to an unexpected error we are unable to sign you in at this time. Please try again later."

Deborah Minichello-Latina · 26 April 2014 - 11:34
United States · Comcast Cable

Unable to sign in or retrieve emails states incorrect password and now my mailbox is temporarily not available. Have logged out and back in a number of times and same message keeps coming up...

Ed Venslovaitis · 26 April 2014 - 11:34
United States · America Online

Unbelievable. I was a regular long time user of AOL. I'm seeing everyone else above has the same ooops message. I thought it was my phone. But have tried various locations. I'm tired of their poor treatment of 'us'...

Rough Guide To Nirvana · 26 April 2014 - 11:34
United States · CenturyLink

Can't log in: get this msg: Error: Oops, due to an unexpected error we are unable to sign you in at this time. Please try again later.

Diane Menditto · 26 April 2014 - 11:33
United States · Optimum Online

Cannot sign in to any of my AOL mail accounts. Their telephone helpline is not working either. It will not take voice commands at all.

Ann Gardner · 26 April 2014 - 11:33
United States · AT&T Internet Services

For the last half hour I have been unable to access my AOL email. I get this message: "Error: Oops, due to an unexpected error we are unable to sign you in at this time. Please try again later." I keep trying, but still can't get in. Help!

Laura Carter · 26 April 2014 - 11:32
United Kingdom · BT

I can't get onto either of my aol accounts on my ipad, iphone or computer. Opps error and 'user name or password are incorrect

Teresa Herren-Mcguire · 26 April 2014 - 11:31
United States · AT&T Internet Services

I can't sign in either, it keeps giving an error Om both my aol email addresses! :((((

Mark Schwartz · 26 April 2014 - 11:30
United States · Charter Communications

Has not worke with Android app while on mobile web (data) in over a week. I have emailed AOL about it and they have not responded about it!!!

Tony Ghaffari · 26 April 2014 - 11:28
United States · Charter Communications

This is worthless. There are 45 reports in the last 4 minutes that AOL is returning an unknown error while logging on to email.

Kevin Delattre · 26 April 2014 - 11:27
United States · AT&T U-verse

Cant get into my mail from my phone, gfs phone or my computer, keep getting the Oops message

Lynda Belltinker · 26 April 2014 - 11:26
United States · Charter Communications

I'm also having the "Error: Oops, due to an unexpected error we are unable to sign you in at this time. Please try again later." problem at sign in.

Lauretta Belk · 26 April 2014 - 11:24
United States · Comcast Cable

keep getting error try again later when I try to log in to AOL... ugh, I need to access and email I have! :/

Irene Hall · 26 April 2014 - 11:24
United States · Hargray Communications Group

can not access my e mail or log into aol, keep getting oops message unabel to acess at this time please try again later wtf am i paying for

James Anthony Kennedy · 26 April 2014 - 11:23
United States · Comcast Cable

Http/1.1 Service Unavailable but its not down according to this site... hmmm

Cathrine Carver · 26 April 2014 - 11:22
United States · Comcast Cable

Not able to sign in to my email. I get this message: "Error: Oops, due to an unexpected error we are unable to sign you in at this time. Please try again later."

Carol Baccari · 26 April 2014 - 11:21
United States · Verizon FiOS

have several emails all failing to log in reset pw's an still no luck...

Lisa Stamatelos · 26 April 2014 - 11:19
United States · Verizon FiOS

I get this: Error: Oops, due to an unexpected error we are unable to sign you in at this time. Please try again later.

Michael Forrestall · 26 April 2014 - 11:15
United States · Verizon Internet Services

cannot login to aol due to 'oops!' message. aol is a nightmare. thank god i do not pay for it.

Jill Stuart · 26 April 2014 - 11:14
United States · AT&T U-verse

Error message: "Error: Oops, due to an unexpected error we are unable to sign you in at this time. Please try again later."

Jim Fritsche · 26 April 2014 - 11:08
United States · Verizon Wireless

Called tech guy in India. He says AOL is down for system upgrades. Should call back in two hours... 1 pm west coast time. In the meantime- sign up for Gmail!

Jill Stuart · 26 April 2014 - 11:08
United States · AT&T U-verse

My accounts on AOL have been compromised more than any other email system out there. I've closed all my AOL accts and moved elsewhere and I advise everyone to do the same. AOL is unsafe.

Katie Peterson Stephenson · 26 April 2014 - 11:07
United States · Verizon FiOS

Keep getting the following error message when I try to sign in "Error: Oops, due to an unexpected error we are unable to sign you in at this time. Please try again later." and my phone is telling me I have the incorrect password when I know I don't

Sue Tl Fox · 25 April 2014 - 08:56
United States · Comcast Cable

My emails are not showing up, said they are unavailable, been that way for the last hour or so. Also, AOL does not seem to be responding.

Paul J Botticelli · 25 April 2014 - 08:46
United States · Optimum Online

The inbox is not loading up regardless of how I log into AOL right now, i.e., with a mobile phone, a tablet, or a PC

Mary Genovese Colvin · 24 April 2014 - 11:07
United States · Comcast Business Communications

Aol will only work for me on the basic version which is not great. I called and spent hours with AOL on the phone only to have them say they will put me up to the next level This was 3 days ago. I am still waiting to go up to the next level of assistance.

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