Mail.aol.com website not working? Is it down right now?

Mail.aol.com Server Status Check
mail.aol.com screenshot
AOL MailWebsite Name:
mail.aol.comURL Checked:
Response Time:
Last Down:
Checking AOL Mail
Please wait while we check the server...
AOL Mail Website Status History
Mail.aol.com server report and response time

The above graph displays service status activity for Mail.aol.com over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
05.Dec.2016
11:0014.76 ms. 
05.Dec.2016
13:0814.62 ms.
05.Dec.2016
15:198.49 ms. 
05.Dec.2016
17:2011.76 ms.
05.Dec.2016
19:2610.24 ms. 
05.Dec.2016
21:3911.63 ms.
06.Dec.2016
00:1310.58 ms. 
06.Dec.2016
02:1510.89 ms.
06.Dec.2016
06:0410.95 ms. 
06.Dec.2016
10:2411.39 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT 0)  |  Current server time is 12:08

We have tried pinging AOL Mail website using our server and the website returned the above results. If mail.aol.com is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access AOL Mail - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Try alternative urls such as aolmail.com, mailaol.com, my.screenname.aol.com, webmail.aol.com

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

Having Problems with Accessing Mail.aol.com?
▼ LAST 6 MONTHS ...
Thomas Shireman · 16 August 2016 - 00:49
· · Firefox 47.0 on Windows

All email lost
This is ridiculous!!!

Sam Iam · 7 August 2016 - 18:10
· · Opera Next 38.0.2220.41 on Windows

It's 12:08pm Mountain Time, August 7, 2016. AOL mail is down for me--I enter my screen name correctly but it won't take my password.

Liz Mejia · 7 August 2016 - 13:50
· · Internet Explorer 11.0 on Windows

I can't sign in at all as it won't even pull up AOL... it keeps saying "ZOIDS! ERROR 9 ACCOUNT TYPE NOT SUPPORTED" this is second day now......

Scott Cowden · 1 August 2016 - 16:30
· · Internet Explorer 11.0 on Windows

AOL mail down from all access points, 8/1/16, 12:30pm

Jason Collins · 1 August 2016 - 16:30
· · Chrome 49.0 on Windows

I can get to AOL.com but mail won't load today. I've tried from a remote laptop, at home & from work. I keep getting "mail.aol.com took too long to respond." Central Connecticut area.

Coral Gwyn-Williams · 24 July 2016 - 17:27
· · Chrome 41.0 on Windows

MAIL IS NEVER AVAILABLE.....WTF????????????????????????????????

Alison Tamlin · 20 July 2016 - 08:58
· · Chrome 51.0 on Windows

AOL mail down for me at the moment

Gerald O Callaghan · 11 July 2016 - 17:48
· · Chrome 46.0 on Windows

for years AOL was faultless but since talktalk became my provider it has gone slow and on occasions never works at all

Maria Clinton · 8 July 2016 - 20:10
· · Chrome 51.0 on Windows

my page was totally down and i was helpless but i when i dialed them, they fixed it almost instantly so you may try that as well
(ONE)
(EIGHT)
(FIVE)
(FIVE)
---------------------------------
(THREE)
(ZERO)
(ZERO)
_____________________
(ZERO)
(EIGHT)
(ONE)
(SEVEN)
_________________________________

this might be helping you giys out as they helped me

Julie Kuhn Lehker · 5 July 2016 - 02:11
· · Chrome 37.0 on Windows

when I try to write a message in aol, aol logs off saying there was a problem. I can write a message in google with no problem

Helen Scruze · 28 June 2016 - 15:10
· · Opera Next 38.0.2220.31 on Windows

well you guys may try the suport line 1 855 770 779O this will surely work , . ,. , . , . ,. ,

Maureen Carrington · 28 June 2016 - 09:41
· · Internet Explorer 11.0 on Windows

I can sign in and read messages but it is VERY slow and I can't send any emails. Recently some of my incoming mail is about 4-5 hours late !

Mona Mime · 24 June 2016 - 20:36
· · Opera Next 38.0.2220.31 on Windows

well i can see a lot of people providing fake numbers here well we all know that te only legit number is 1 855 770 779O and this number works 24/7

Pamela Lane · 23 June 2016 - 18:30
· · Firefox 45.0 on Windows

Aol Mail Florida USA

Pamela Lane · 23 June 2016 - 18:29
· · Firefox 45.0 on Windows

aol mail is down

Raphy Swingo · 22 June 2016 - 17:33
· · Opera Next 38.0.2220.31 on Windows

you may try out their support number 1 855 770 779O this might work

AOL Free Support +1855-777-1707.Toll Free Help. · 20 June 2016 - 19:18
· · Chrome 51.0 on Windows

Call Free Helpline now.....Beware of scammers now

AOL Free Support +1855-777-1707.Toll Free Help. · 20 June 2016 - 19:18
· · Chrome 51.0 on Windows

Call Free Helpline now.....Beware of scammers now

Jenna Ronchi · 15 June 2016 - 15:58
· · Opera Next 38.0.2220.29 on Windows

a lot of people providing a fake number here oh come on guys we all know that the right number is 1 855 77O 7790 this just might work ,. ,

AOL Mail Support · 11 June 2016 - 12:26
· · Firefox 47.0 on Windows

Call 18oo-983.1o46 for Direct AOL Mail Helpline.

AOL Mail Support · 11 June 2016 - 12:25
· · Firefox 47.0 on Windows

Call 18oo-983.1o46 for Direct AOL Mail Helpline.

AOL Mail Support · 11 June 2016 - 12:25
· · Firefox 47.0 on Windows

Call 18oo-983.1o46 for Direct AOL Mail Helpline.

AOL Mail Support · 11 June 2016 - 12:25
· · Firefox 47.0 on Windows

Call 18oo-983.1o46 for Direct AOL Mail Helpline.

Jane Asche · 10 June 2016 - 14:54
· · Safari 5.1.9 on Mac

nothing will open - 3rd day ina row

AOL Mail Support · 10 June 2016 - 11:16
· · Firefox 47.0 on Windows

Call 18oo-983.1o46 for Direct AOL Mail Helpline.

AOL Mail Support · 10 June 2016 - 11:16
· · Firefox 47.0 on Windows

Call 18oo-983.1o46 for Direct AOL Mail Helpline.

AOL Mail Support · 10 June 2016 - 11:16
· · Firefox 47.0 on Windows

Call 18oo-983.1o46 for Direct AOL Mail Helpline.

AOL Mail Support · 10 June 2016 - 11:16
· · Firefox 47.0 on Windows

Call 18oo-983.1o46 for Direct AOL Mail Helpline.

▼ MORE THAN 6 MONTHS AGO ...
Grant Ford · 6 June 2016 - 17:59
· · Firefox 46.0 on Windows

Really shocking service, mail search facility works when it feels like it and if you rely on just AOL you like me are in trouble

Lynn Allen · 6 June 2016 - 13:35
· · Chrome 50.0 on Windows

Email search is not working.

Susan Duran · 5 June 2016 - 03:13
· · Chrome 50.0 on Windows

cannot download an attachment

Rick Davis · 2 June 2016 - 13:16
· · Silk 50.2.1 on Kindle Fire

For the last week, it is taking several hours to get my emails

Lois Carlin · 1 June 2016 - 21:56
· · Chrome 50.0 on Windows

Sometimes loading and opening some emails (i only use Chrome) it seems to take a long time or it says "try again later" - that is why I check this site.

Amy Price · 31 May 2016 - 16:58
· · Chrome 43.0 on Windows

Can't list mail

AOL Free Support +1855-777-1707.Toll Free Help. · 31 May 2016 - 14:38
· · Chrome 50.0 on Windows

Call Free Live Support

AOL Free Support +1855-777-1707.Toll Free Help. · 31 May 2016 - 14:38
· · Chrome 50.0 on Windows

Call Free Live Support

AOL Free Support +1855-777-1707.Toll Free Help. · 31 May 2016 - 14:38
· · Chrome 50.0 on Windows

Call Free Live Support

AOL Free Support +1855-777-1707.Toll Free Help. · 31 May 2016 - 14:38
· · Chrome 50.0 on Windows

Call Free Live Support

AOL Free Support +1855-777-1707.Toll Free Help. · 31 May 2016 - 14:38
· · Chrome 50.0 on Windows

Call Free Live Support

AOL Free Support +1855-777-1707.Toll Free Help. · 31 May 2016 - 14:37
· · Chrome 50.0 on Windows

Get Free support Now.

Marcia Walsh · 29 May 2016 - 10:40
· · Safari 6.0 on iPad

Aol/Facebook has been down for 2days. What's up with that. Sick of iy

Aol Customer Care +1855-777-1707 Toll free Aol Customer Care · 24 May 2016 - 09:46
· · Chrome 50.0 on Windows

Call Live Support Now.

Aol Customer Care +1855-777-1707 Toll free Aol Customer Care · 24 May 2016 - 09:46
· · Chrome 50.0 on Windows

Call Live Support Now.

Aol Customer Care +1855-777-1707 Toll free Aol Customer Care · 24 May 2016 - 09:46
· · Chrome 50.0 on Windows

Call Live Support Now.

Aol Customer Care +1855-777-1707 Toll free Aol Customer Care · 24 May 2016 - 09:46
· · Chrome 50.0 on Windows

Call Live Support Now.

Gretchen Snider-Bassett · 20 May 2016 - 20:01
· · Chrome 49.0 on Windows

Update:

Gretchen Snider-Bassett · 20 May 2016 - 20:00
· · Chrome 49.0 on Windows

Is CompuServe.com e-mail (AOL) no longer compatible with Internet Explorer (IE 8.0.6001.18702) on Microsoft XP Operating Systems (Home Edition, Verdion 2002, Service Pack 3)?

It's been not working, i.e., I cannot get past the userid/password, e.g., I get the "GAH! Service Error," or if I go back a page to try to re-enter sign-on information, I get the "Blerk! Error?"

Albeit, I've been able to sign-on using XP under the Google Crome Browser on this particular computer and on Win 7 O.S. using IE11 on our other comptuer (yes, I know: I have one old "clunker;" I'm considering upgrading from XP to Vista on it, just to do my Turbo Tax next year on this old "rebuilt" Dell, in order to "delay" the "technology race to upgrade" as much as possible?), for the past week!

Oh--looks like AOL was "rolling-out" a new "Basic Version:" https://mail.aol.com/webmail-std/en-us/basic?app=loginsuccess&sitedomain=sns.webmail.aol.com&authLev=0&siteState=ver%3A4%7Crt%3ASTANDARD%7Cat%3ASNS%7Cld%3Amail.aol.com%7Crp%3Asuite.aspx%7Cuv%3ACS_COM%7Clc%3Aen-us%7Cmt%3AANGELIA%7Csnt%3AScreenName%7Csid%3A9de7292f-26cb-48ca-bd7e-e00e2486d396&lang=en&locale=us&uitype=std&offerId=webmail-landing-compuserve&mcAuth=%2FBcAG1c%2FTf4AAC75AY%2FPtVc%2FTjoIQnxkMbwuN8wAAA%3D%3D

. . . the above relacement (address/link) just now showed up, with a message reminding me to update the change and save in my bookmarks.

Evelyn Mcmillen · 19 May 2016 - 04:12
· · Safari 9.0.3 on Mac

I have had trouble getting mail since verizon changed to aol. No one at aol is helpful.

Evelyn Mcmillen · 19 May 2016 - 04:11
· · Safari 9.0.3 on Mac

I can't ascess my aol mail. Please let me know how to get mail

Adrian Juan · 17 May 2016 - 17:25
· · Firefox 46.0 on Windows

It is happening the same from every country, cannot access, the GAH error with the robotic error message. N my case it is also bouncing back some type of emails (people told me they received non-deliverable message). I would really like to know if AOL is able to say anything about it. The error is intermittent but constantly going up and down, up and down.

Loret Thill · 16 May 2016 - 18:41
· · Chrome 41.0 on Windows

Why can't I check the status of aol e-mail I've sent? Continually get the message that mail is currently not available.

Doug Mobley · 14 May 2016 - 11:38
· · Chrome 46.0 on Windows

I've been having an issue getting into AOL email the last couple of days, getting the GAH! error when using my saved Favorites link. After getting frustrated I just tried going to aol.com directly and clicking the envelope at the top right, signed in, and it worked. Hmmm. I then tried my saved link again and it didn't. After going back a forth a few times I guess they must have changed something that has broken my Favorites link. Updated the url on my saved link and all is good again. Try it, that may be your issue too.

Mailme Devas · 13 May 2016 - 22:29
· · Chrome 50.0 on Windows

Report issues to Aol Technbical Staff +1-855-777-1707.Thanks.

Lorraine Smith · 13 May 2016 - 15:13
· · Chrome 50.0 on Windows

why am I getting OOPS! every time I try to access my email account?

Deb Salyer · 13 May 2016 - 12:36
· · Internet Explorer 11.0 on Windows

cannot login to AOL mail
GAH!
DEFAULT Report ID: webprd-m82-20160513-123520-

Jackie Uzarski Panek · 13 May 2016 - 02:36
· · Chrome 46.0 on Windows

I tried to get on AOL and it wouldn't let me. I put in my screen name and password and I got this message. Gah! Default Report Id webprd, then some numbers and it said Service Error. There was a problem handling your request.An unspecified error has occured. Aol mail.

Bettye Ruth Callison-palermo · 13 May 2016 - 02:07
· · Chrome 50.0 on Windows

I was in AOL this morning 5/12/16. But now continually get error message and cannot connect. Please help!

Valerie Kimes · 12 May 2016 - 15:37
· · Firefox 46.0 on Windows

Mine will not even load.

Debra Weiler · 10 May 2016 - 20:07
· · Internet Explorer 11.0 on Windows

Trying to access my mail..internet wown't allow............

Juanita A. Lopez Riedlinger · 9 May 2016 - 18:45
· · Chrome 46.0 on Windows

Lots of AOL not responding - error notifications when trying to open emails - sometimes I can read a few before it locks up again.

Donna Stern Gilbert · 9 May 2016 - 18:30
· · Firefox 46.0 on Windows

Constant slow access, lots of error responses when trying to open an email

Debbie Kelley · 28 April 2016 - 15:27
· · Chrome 43.0 on Windows

It won't load any of the folders: New, Old, or Spam. I got the message that "that mail is not available now." I had problems with the mail being slow to load yesterday, too.

Mailme Aol · 28 April 2016 - 15:13
· · Chrome 49.0 on Windows

Get instant Support for Aol mail login problems +1866-374-3820.Thanks

Mailme Aol · 28 April 2016 - 15:12
· · Chrome 49.0 on Windows

Login issues in Aol mail and Problems in Aol desktop Contact support Now +1866-374-3820.Thanks

Brooklynn Brodigan · 27 April 2016 - 05:29
· · Opera Next 35.0.2070.100283 on Android

As soon as I log in, it tells me i'm logged out & to log in again...I was logged in for two seconds! Also, when I CAN get in, it chooses which messages are important for me to read & doesn't let me click on the others... I'll click one, it opens another- very annoying when i'm trying to prioritize my emails. :-/

Brooklynn Brodigan · 27 April 2016 - 05:24
· · Opera Next 35.0.2070.100283 on Android

As soon as I sign in, it tells me I'm no longer logged on & to log on again...I was logged on for TWO SECONDS! It also chooses which messages I read...I click on one, it opens another. I can't prioritize my emails, it seems to hsve other ideas. :-/

Barrie Eitelberg · 26 April 2016 - 19:38
· · Internet Explorer 11.0 on Windows

I am tired of this every day AOL crap with it's email!! Are they that incompetent that they can't fix a problem?? I've HAD IT!!

Charlie Johnson · 25 April 2016 - 21:21
· · Chrome 49.0 on Windows

Can't send emails or save....get message "technical issue, try again later" What's up with this...have tried to shut down computer, unplug modem and reboot everything...still nothing...

Warren N Leemgraven · 25 April 2016 - 13:14
· · Chrome 42.0 on Windows

I haven't had aol email since 4/21/16...I've cleaned my cache and cookies and changed my password...still nothing...I have notifiication that I have 17 new emails.,.even some from aol but I CAN NOT READ THEM !!!

Johan Erik Kahlstrom · 24 April 2016 - 16:55
· · Chrome 49.0 on Mac

Help! I get the "oops, we're sorry" message when I try to access my mail, on my Mac. It's happened before for a few hours, now it's been 12 hours.

Marie Utsch · 22 April 2016 - 13:35
· · Internet Explorer 11.0 on Windows

Able to login to mail but when requesting to view new mail it keeps saying it's loading but eventually I get message "error occured while loading mail-try again". But after repeated tries- still doesn't load. what's up?

Michael Tyler · 21 April 2016 - 14:45
· · Chrome 49.0 on Windows

I have a CompuServe account (owned by AOL). Since yesterday, April 20, 2016, email attachments won't send. The error "We encountered a technical issue. Please try again."

Of course, trying again yields the same failure/error message so that's no help at all.

Same thing happened last year and it was resolved by AOL in a day or two. Quite inconvenient that it has happened again!

Ron Progaccini · 17 April 2016 - 17:39
· · Firefox 36.0 on Mac

I've been having problems with AOL Mail for several days. Now it wont load at all using Safari or Firefox. AOL pop up advises to use basic, but it won't load either. What's up with this? To make sure it wasn't my computer I've tried may MAC desktop and Dell laptop. No joy with either. Any suggestions?

Martin Warner · 17 April 2016 - 16:50
· · Chrome 46.0 on Windows

every time i try to delete or open a messge i get told im offline and need to log on again, cant get anything done, apparently aol is up and reachable, unfortunately not for me!

Nan Hight · 16 April 2016 - 04:14
· · Safari 6.1.6 on Mac

No email for another day. I type in the Verizon info then it tells me that AOL is holding the email. Aol just won't print it out for me. Glad I don't do banking over the internet! This service is terrible. Also, about 4 nights a week Frontier is "having trouble w/ s everal tv channels. I miss CNN ,HNL, QVC and HSN's channels most evenings and then they magically appear after midnight and are on once again until the sun goes down. It is obvious I need to check out another company since Frontier can't deliver. Nancy Hight - Thousand Oaks, California

Shirley Bohn · 15 April 2016 - 15:39
· · Firefox 45.0 on Windows

Have not been able to get into AOL mail for days now, Everything else for me is fine except that. Not to happy about this!!!

Lisa Lovering · 15 April 2016 - 01:34
· · Internet Explorer 11.0 on Windows

Why can I get some emails but not others? Mainly, I cant get emails from a human but I can get from a business. I've checked all the settings and nothing has changed but still doesnt work. this just happened within the last 24 hours

Lois Carlin · 14 April 2016 - 21:01
· · Chrome 49.0 on Windows

I am having a lot of trouble with anything to do with aol mail

Sharon Mann · 14 April 2016 - 18:32
· · Firefox 45.0 on Windows

Super slow, though I have been able to get in. It crashes however on Chrome and now Foxfire.

Jorg Farooqi · 12 April 2016 - 15:57
· · Safari 9.0.3 on Mac

AOL, now I know why I,m having so much trouble trying to access emails, the switch over from Verizon to Frontier as I have just read. Is this the same for anyone else in the UK, can only access through Safari on iMac and not via mail app. advice please.

Harriette Craig-Neghabat · 9 April 2016 - 02:17
· · Chrome 49.0 on Windows

mail.aol.com requires multiple sign in efforts. Very low performance - preferred verizon.net - should have not taken over customer base.

Kathy Shanteler · 7 April 2016 - 16:34
· · Chrome 49.0 on Windows

Once again -- AO-HELL is down for email. This is flipping ridiculous. Once I can get everything switched over, I am leaving AOL. Thank you, VERIZON, for screwing us all over with this move to Frontier/AOL.

Margaret Hanson · 5 April 2016 - 21:46
· · Chrome 46.0 on Windows

How do I access my mail? I'm told mail.aol is up but not for me. Is there anyone there who can make my mail accessible? Used to think aol was a functioning company rather than a technical joke

Nancy Barron · 4 April 2016 - 19:14
· · Internet Explorer 11.0 on Windows

Why is the website down just for me? I can't sign in.

Nana Ortega · 3 April 2016 - 22:58
· · Chrome 49.0 on Windows

i cant get into my AOL email on my computer or my tablet, i blame it on the change over from Verizon internet to Frontier , Frontier is dong a change over i cannt even get on my Smart TV to use things like Netflex or Amazon ..Frontier get your ish together please we need our email and computer to be up and running as it was before April 1 i wish we had verizon back

Edward Ludan · 2 April 2016 - 16:45
· · Chrome 49.0 on Windows

have been verizon email customer for many years,, they moved me to aol.mail,,, worked ok,, but as aof april 1st,, can not get into my mail.. as if i do not exist!! this is fine and well,, but i have a buisness to run,,??? why do companies fix things when they are not broken,, and then break it?

Sherrie Ingram Kibler · 1 April 2016 - 21:24
· · Chrome 49.0 on Windows

ok as of now (fingers crossed*) --- 5:25pm , 4/1/16 aol on my end using chrome is up and running...hopefully it stays that way!

Francois Duckett · 1 April 2016 - 21:09
· · Internet Explorer 11.0 on Windows

Cannot open AOL mail-says there is an error report

Sherrie Ingram Kibler · 1 April 2016 - 21:07
· · Chrome 49.0 on Windows

4/1/16 @ 5:05pm --- STILL NOT WORKING!!! Hour now and doesnt work either from Chrome or Internet Explorer!!! Is this an APRIL FOOLS JOKE OR WHAT!?? smdh!

Kimberley Lyons · 1 April 2016 - 21:04
· · Firefox 21.0 on Mac

Can't open mail. Again!

Debbie Palmatier · 1 April 2016 - 21:04
· · Firefox 45.0 on Windows

Can not open my emails!! Please Fix

Linda Gould · 1 April 2016 - 20:56
· · Internet Explorer 11.0 on Windows

orange county california, can open, delete, but not read any messages. aol totally sucks since verizon took over

Karyn Martyn · 1 April 2016 - 20:51
· · Chrome 49.0 on Windows

Can't get my mail. 4/1/16 4:51EST.

Sherri Silvestre · 1 April 2016 - 20:50
· · Firefox 45.0 on Windows

mail not opening- constant problems - AOL never got out of the 90s, Hate to ditch my email as had it so long but it is coming to that ! Get with the program AOL!

Amy Price · 1 April 2016 - 20:48
· · Chrome 43.0 on Windows

People laugh when I tell them I still use AOL...for good reason. Mail is inconsistent at best. Down again today.

Gino Jones · 1 April 2016 - 20:46
· · Firefox 38.0 on Windows

cant get message - "error trying to read message"

Laurie Stone · 1 April 2016 - 20:46
· · Safari 9.0.3 on Mac

same problems of error message in NYC now and last 20 mins at least

Anita Glovik Werner · 1 April 2016 - 20:45
· · Chrome 49.0 on Windows

Can't open my mail :(

Sandy Coulter · 1 April 2016 - 20:45
· · Chrome 49.0 on Windows

Email has been down for an hour or more. I was recently boasting how reliable AOL is and it is making a liar of me.

James ORourke · 1 April 2016 - 20:44
· · Chrome 49.0 on Windows

Cannot open mail with Chrome or Internet Explorer. Says error try again later

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