Kaiserpermanente.org website not working? Is it down right now?

Kaiserpermanente.org Server Status Check
kaiserpermanente.org screenshot
Kaiser PermanenteWebsite Name:
www.kaiserpermanente.orgURL Checked:
Response Time:
Last Down:
Checking Kaiser Permanente
Please wait while we check the server...
Kaiser Permanente Website Status History
Kaiserpermanente.org server report and response time

The above graph displays service status activity for Kaiserpermanente.org over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
03:3236.24 ms. 
06:3922.9 ms.
08:5627.93 ms. 
12:3225.54 ms.
18:2211.61 ms. 
21:3025.29 ms.
04:179.95 ms. 
06:186.99 ms.
15:409.07 ms. 
17:4226.07 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT 0)  |  Current server time is 18:39

We have tried pinging Kaiser Permanente website using our server and the website returned the above results. If kaiserpermanente.org is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access Kaiser Permanente - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

Having Problems with Accessing Kaiserpermanente.org?
Cathie Cryer Brown · 22 July 2016 - 00:06
· · Safari 9.1.2 on Mac

Unable to access my health manager or email my doctor for an important issue.

Marci Dolin Tolomei · 27 June 2016 - 18:27
· · Safari 9.1.1 on Mac

call in number 408 554-9800 is busy......try calling 1800 464-4000

Patty Lednik · 18 June 2016 - 23:05
· · Safari 7.1.4 on Mac

Kaiser will not let me navigate the site. If I try to go in to the page I get the following error message"Safari as too many redirects" How did this happen and how is this fixable on a mac?

Mary Kmak · 16 June 2016 - 16:38
· · Chrome 51.0 on Chrome OS

Unbelieveable that an HMO the size of Kaiser can not have a reliable website. I have tried Firefox and Internet explorer and have had no luck this week.

Sally Wilcox · 13 June 2016 - 04:57
· · Chrome 51.0 on Windows

When I get this error, I switch to Firefox and it comes right up.

Elaine Tsang · 8 June 2016 - 01:08
· · Safari 9.1 on Mac

It's the second day i can't access anything other than the home page.

Kathryn Tocci · 7 June 2016 - 19:56
· · Firefox 46.0 on Mac

Kaiser site is down for me. This keeps happening. I like this insurance, but can you all please do something about your website. It's frustrating.

Boots Mahony · 3 June 2016 - 19:35
· · Firefox 45.0 on Windows

It worked for me yesterday, but cannot answer messages they have sent to me or log on. I need to make appt for my husband.

Becky Bennett · 3 June 2016 - 19:14
· · Chrome 49.0 on Mac

Kaiser site has also been down for about 2 days for me as well. I am getting the same message "Too many redirects" This is very frustrating! What is going on?

Irene Gould · 3 June 2016 - 13:01
· · Chrome 50.0 on Mac

The Kaiser site has been down for at least two days. Like others here, I keep getting the "Too many redirects" message. This is really bad, since Kaiser makes you contact your doctor through messages instead of being able to call the office, including getting test results and other critical medical communications!

Oneida Williams · 3 June 2016 - 03:48
· · Chrome 49.0 on Windows

Kaiser (kp.org/https://healthy.kaiserpermanente.org/) is DOWN!! "Too many redirects" error coming up. Need to get on site NOW! What the?!?!?

Sylvana Occhipinti · 3 June 2016 - 02:45
· · Chrome 49.0 on Mac

this has happened on several occassions. Kaiser needs a fix if they are going to service the genera populace. I know it's not my system but theirs. Cannot read the message from my doctor which is urgent!!!!WTF!!!!!

Sally Dominguez · 1 June 2016 - 17:10
· · Safari 9.1 on Mac

This is the second day I have tried to log into my Drs message and it keeps dropping off and saying there are too many redirects. It is very frustrating since I am waiting on urgent advice. This must be a technical issue right?

Toni Boykin · 1 June 2016 - 05:45
· · Internet Explorer 11.0 on Windows

Windows 7
This page can’t be displayed

Robin Kullman Lewison · 26 May 2016 - 15:59
· · Chrome 50.0 on Windows

In the job application site, when I click webpage tech support, it takes me to Google search page. Also, no matter what I change in Work Experience page, I cannot submit it. I have no idea what the error is!!

Amethyst Violette · 17 May 2016 - 02:40
· · Chrome 50.0 on Mac

Will not load.... very frustrating.

Anne Campbell Crawford · 16 May 2016 - 19:19
· · Chrome 50.0 on Mac

Same issue as everyone else using Chrome. As soon as we click on a link, it says "too many redirects." Clearing browser does not help. Was able to log in on Firefox.

Nancy Bollinger · 14 May 2016 - 02:07
· · Chrome 49.0 on Mac

I can get to the website, but when I try to click on any of the links, I get the following message:

The healthy.kaiserpermanente.org page isn’t working

healthy.kaiserpermanente.org redirected you too many times.

Elizabeth Vattuone · 12 May 2016 - 00:30
· · Chrome 49.0 on Chrome OS

down for many many many days!!!

D.j. Nicholson · 8 May 2016 - 18:52
· · Firefox 45.0 on Windows

Cannot log in to check vital message from my Dr. for test results. Worthless if it does not work when you really need it too. totally worthless

Oleksiy Kuzmenko · 5 May 2016 - 20:37
· · Firefox 45.0 on Windows

Down again

Suzanne Jacobs Pershing · 1 May 2016 - 20:13
· · Chrome 49.0 on Windows

I keep detting redirected, then nothing.

Clixsense - free online money 100% · 1 May 2016 - 07:44
· · Chrome 50.0 on Windows

Is Your Site Down Right Now ? Try This Fantastic Site While You Wait 100% Free.. 6 Million Members Can`t Be Wrong .... http://www.clixsense.com/?3886808

Mona Golkar · 22 April 2016 - 19:58
· · Chrome 50.0 on Mac

It is not down, they probably updated something that has broken the sessions. Anyway, for those of you looking for a solution in Chrome, go to "Settings", click on "Show Advanced Settings", in "Privacy" section click on "Content Settings", in "Cookies" section click on "Manage Exceptions...", add this to the "Hostname pattern" part:
[*.]kaiserpermanente.org and select "Block" from the dropdown in Behavior column... (keeep settings page open, you will need to come back to this)

Now go to kaiser website, since it can't save cookies anymore there, you should be able to see simple login page when you try to login, put your username and password, BUT before submitting them go back to the settings page, and remove the new line you added there (there is a cross mark at the end of the line when you move your mouse over that line)

after login, it should act normal again, and you should be able to go to different menus...

Viki Walker Matthews · 22 April 2016 - 19:10
· · Chrome 49.0 on Windows

The healthy.kaiserpermanente.org page isn’t working

healthy.kaiserpermanente.org redirected you too many times.
ReloadHide details

>ping kp.org

Pinging kp.org [] with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.

Ping statistics for
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),

>ping kaiserpermanente.org

Pinging kaiserpermanente.org [] with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.

Ping statistics for
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),

Tim McCabe · 19 April 2016 - 13:19
· · Internet Explorer 11.0 on Windows

I cannot log in to my account. Wats up Kaiser.

Eugene Pearson · 15 April 2016 - 16:57
· · Safari 9.1 on Mac

I couldn't log in, but deleting the cookies and website data in my browser (I only selectively deleted for 'kaiser' and 'kp' websites) fixed the problem. You can always just select 'delete all cookies and website data' in your browser as well, but I want to be sure some cookies stay on my computer :-)

It took me to a page saying I'm already logged in, but when I select 'log out' it takes me to an error page saying "Too many redirects trying to open 'https://healthy.kaiserpermanente.org/health/mycare/consumer/dis/signoff'. This might occur if you open a page that is redireced to another page which then is redirected to the original page."

So try deleting your cookies and website data and then reloading the website.

Fara Parsons · 15 April 2016 - 16:13
· · Chrome 49.0 on Windows

dose this mean they are hacked!! hope our information is safe!

Robin Bennett · 14 April 2016 - 15:59
· · Chrome 49.0 on Windows

The call center is not working either. I cant make appt and cant call.!!!

Danielle Pechin · 14 April 2016 - 13:54
· · Chrome 49.0 on Windows

I've been trying all morning to get test results, to no avail. I can get onto the home page but once I try to access anything else, error message. :(

Caitlin Woodbury · 14 April 2016 - 02:57
· · Firefox 45.0 on Mac

kp.org is down for us too. Email arrived in regular email, with link to message from doctor, but link led to "server down" page. Tried going directly to main website, which looked fine, but can't go anywhere from there. Says "The page isn't redirecting properly."

Richard Lynn Braun · 14 April 2016 - 02:01
· · Firefox 45.0 on Mac

I have not been able to get into the KP site for three days now ??? What is up?

Aurora Highwarden · 13 April 2016 - 06:16
· · Chrome 49.0 on Windows

I was just able to log in about noon for my lab results and tonight I checked my email and I have another lab result and i cannot display the Kaiser permanente website where I could log in

Jana Olsen Grant · 13 April 2016 - 01:01
· · Chrome 49.0 on Windows

Have tried for several days and the website is broken!!

Laura Bee · 12 April 2016 - 21:26
· · Chrome 49.0 on Windows

I've been trying for days now and can't get in!

Patrick Plumb · 12 April 2016 - 19:12
· · Chrome 48.0 on Mac

Just because you get the front page doesnt mean jack! it wont do anything else. Not up!!!

Mary Lou Johnson · 11 April 2016 - 15:08
· · Chrome 49.0 on Windows

Watch this problem is clearing cache in browser https://www.youtube.com/watch?v=BEq59EJv4fc

Jackie Lapating Valdehueza · 11 April 2016 - 00:05
· · Internet Explorer 11.0 on Windows

I can log in but immediately logs me off, on my account and my husband's account. I've tried over 3 times for both accounts.

Flo Solomon Peralta · 9 April 2016 - 04:30
· · Chrome 49.0 on Windows

It's been down for at least a week. I've been trying to log in since 4/2. I keep getting: "Our website is temporarily unavailable. However, you can....."

This is way too long for a website to be down.

Catherine Woodman · 7 April 2016 - 19:26
· · Chrome 49.0 on Windows

Yes, it says "error too many redirects" on Chrome. On Firefox I can get in but when I try to get to the billing portion of the site it says...Your connection is not secure

The owner of fsso-ebiz.kaiserpermanente.org has configured their website improperly. To protect your information from being stolen, Firefox has not connected to this website.

Carrie Bobinski · 7 April 2016 - 05:01
· · Chrome 49.0 on Windows

Too many redirects causing the homepage links (and trying to log in) unuseable. *Everything* you click on ends with:

"The healthy.kaiserpermanente.org page isn’t working

healthy.kaiserpermanente.org redirected you too many times.

Carole Rowland · 5 April 2016 - 21:37
· · Chrome 49.0 on Mac

it says error, too many redirects

Kelly Wilkerson · 2 March 2016 - 22:25
· · Firefox 44.0 on Windows

Ive been trying to make an appointment for over an hour and the phone keeps hanging up on me, and the computer isn't working either

Bijal Shah · 28 February 2016 - 16:51
· · Chrome 48.0 on Mac

same here...so FRUSTRATING!

Karina Halliday · 28 February 2016 - 16:15
· · Safari 9.0 on iPhone

It's been down since this morning. I have important lab results that I need to view and I can't get on via the KP app or Safari.

Laura-Elizabeth Duncan · 31 January 2016 - 03:00
· · Chrome 47.0 on Android

Been able to log in, have NOT been able to see my messages from my doctors, and have NOT been able to see my prescriptions. This ha been going on for over a MONTH! What am i paying all this money for? I already contacted technical support and they said they were going to look into it at the begininh and January, and still nothing.

Rosie Krishan · 28 January 2016 - 03:56
· · Chrome 47.0 on Windows

Looks like webiste is going in loop once you logon site goes in loop with blank page, is anyone monitor the website?

Sharon Triebwasser Ewing · 21 January 2016 - 04:35
· · Safari 9.0.1 on Mac

Have not been able to log onto kp.org at anytime today, Jan 20th. Tried in morning, afternoon and now, 8:35PM. Does not get beyond sign in page. Just sits and does nothing.

Paul Dunham · 21 January 2016 - 01:08
· · Chrome 47.0 on Mac

when I try to log in it fails to the 'failover.html' page

Debra Licata · 21 January 2016 - 00:21
· · Chrome 42.0 on Windows

help I cant get into my kp.org!!!

Brian Spreadborough · 21 January 2016 - 00:05
· · Chrome 47.0 on Windows

Cannot get into Healthe Manager. I have test results due, which are important to me. Format has changed since 2015, don't see how you can say passes all your tests. Obviously your testing is insufficient. Seems like you should go back to old format until system has been properly tested!

Denny Wall · 20 January 2016 - 23:33
· · Chrome 47.0 on Windows

Still cannot log on.

Malia Legros · 20 January 2016 - 23:24
· · Chrome 47.0 on Windows

Cannot log on. Once on, VERY slow. laggy.

Betsy Baum Block · 20 January 2016 - 23:06
· · Chrome 47.0 on Windows

can't access my health manager

Leah Jones · 20 January 2016 - 22:35
· · Safari 9.0.3 on Mac

I keep getting emails that I have messages, and the web site says I'm signed on but when I got to my message center it says it is unavailable. This is day two of getting these messages. What's up?

Shelwyn Corrigan · 20 January 2016 - 22:33
· · Chrome 47.0 on Windows

INACCURATE REPORTING: Kaiserpermanente.org is UP
The website is probably down just for you...

Jennifer Ward · 20 January 2016 - 22:29
· · Chrome 47.0 on Windows

both website and app are down. Can log in to website but it acts like I'm a new member, and I'm not.

Michelle Murphy · 20 January 2016 - 22:08
· · Internet Explorer 11.0 on Windows

I just tried to get to the site to reorder perscriptions and check on a message from my Doctor and it was not available.

Ann Slaby · 20 January 2016 - 22:03
· · Chrome 47.0 on Windows

Am expecting important information from MD's BUT cannot log on to kp.org

Dan Monez · 20 January 2016 - 21:44
· · Chrome 47.0 on Windows

kp.org is not responding for last hour. 1:43 PM 1/20/16

Katherine Nicole Crandall · 20 January 2016 - 21:38
· · Internet Explorer 11.0 on Windows

I can get into KP.org but it won't let me go into health manager to get my messages. It's been like this all day.

Dana Wallen Edlund · 20 January 2016 - 21:34
· · Chrome 47.0 on Windows

I was able to leave a message and get a message first thing this morning (Jan 20) but now My Health Manager section isn't working- this is starting to feel more like they had issues unrelated to the weather- if it was just weather why would half the website be up and running but all our personal info down? (I'm asking because I am not techy and I don't know if it is likely)

Ginny Gordon Walters · 20 January 2016 - 20:39
· · Safari 9.0 on iPhone

Still down. January 20 12:38 pm.

Jackie White-Taylor · 20 January 2016 - 16:34
· · Chrome 29.0 on Windows

The site is still down for me. I can log on but cannot access My Health Manager. I have a message from my moms dr that I have been trying to access since yesterday. Now it is finally working, but immediately kicked me out. This is frustrating.

Ann Slaby · 20 January 2016 - 03:08
· · Chrome 47.0 on Windows

Kaiser Permanente website has been down for me since late morning. It is still down for me.

Kathy Daly · 20 January 2016 - 01:40
· · Safari 9.0.2 on Mac

I havent been able to get into the website. I have messages from my doctors that are very important to me.

Jason McNally · 20 January 2016 - 01:08
· · Safari 9.0.2 on Mac

Related? http://www.usatoday.com/story/tech/2015/06/30/california-internet-outage/29521335/

Dana Wallen Edlund · 20 January 2016 - 00:28
· · Chrome 47.0 on Windows

Site is sort of up- still very slow, keep timing out, can't reply back to messages etc.

Gina Pacheco · 20 January 2016 - 00:26
· · Chrome 47.0 on Windows

http://www.bizjournals.com/sanfrancisco/blog/2016/01/kaiser-permanente-website-down-bernard-tyson.html ****Attention: SITE DOWN DUE TO STORM IN BAY AREA WHERE KAISER IS BASED - CALL 1-866-454-8855 to make appointments or get advice through Kaiser's toll-free number.

Donna Elson Garber · 20 January 2016 - 00:24
· · Chrome 47.0 on Windows

Was the site hacked?

Robert J. Lozano · 19 January 2016 - 22:39
· · Safari 9.0.3 on Mac

Kaiser Website is down - 2:35 pm, Tuesday, 1/19/16

Sally Wiley · 19 January 2016 - 22:31
· · Safari 9.0.2 on Mac

Been down all day- trying to reorder Rx. Running on iMac & Safari.

Dnrk Dlc · 19 January 2016 - 22:28
· · Safari 9.0.2 on Mac

Site still down. But you can download the app to your smart phone-this works.

Phyllis Woods · 19 January 2016 - 22:11
· · Internet Explorer 11.0 on Windows

Get into the site momentarily then says "temporarily unavailable". Why does this website say the site is "UP"????

Steve Freedkin · 19 January 2016 - 22:04
· · Firefox 43.0 on Mac

Continues to work intermittently (2 p.m. PST). Usually possible to log in but then some functions sporadically fail. For example, some attempts to read e-mail from my doctor cause me to be logged out; other times it works.

Gary Aliperti · 19 January 2016 - 20:03
· · Safari 9.0 on iPad

Kim Larson....thanks for the tip!

Kim Larson · 19 January 2016 - 19:47
· · Safari 9.0.1 on Mac

Kaiser Permanente App is working for those that need to logon. I also just newly added a new member and downloaded the app on another phone for a friend and worked fine. Go figure.

Liam R Lewis · 19 January 2016 - 19:19
· · Chrome 47.0 on Mac

was working yesterday is really due to rain?

Jane Hightower · 19 January 2016 - 19:02
· · Safari 9.0.2 on Mac

Still down. Safari, firefox, chrome, on Mac.

Jeff Thomas · 19 January 2016 - 18:59
· · Chrome 47.0 on Android

Site Is down

Gina Pacheco · 19 January 2016 - 18:48
· · Chrome 47.0 on Windows

huge rain/flash flood storm in California - causing website to be down

Jeff Campbell · 19 January 2016 - 18:29
· · Firefox 43.0 on Windows

I'm new to KP and was going online to register. This is not starting out well. Hope they get this fixed quickly.

Nick Adams · 19 January 2016 - 17:52
· · Firefox 43.0 on Windows

Down right now. Not sure for how long.

Sylvia Welch · 9 December 2015 - 12:10
· · Internet Explorer 11.0 on Windows

It continuously states to try later. I received a message that my test results are in but I can't get them.

Gwyneth Martin · 6 December 2015 - 17:15
· · Chrome 47.0 on Windows

Why am I getting the error message the 'portlet is down right now'? I've been unable to log onto the site for two days to renew meds.

Cindy McCready Kelleher · 26 November 2015 - 17:17
· · Chrome 46.0 on Windows

Kaiserpermanente.org connects but won't get past the sign in. Message says they are having technical difficulties. I tried in both Chrome and IE. So, it is up to connect, but down to use the site.

Khalilah El-Amin · 22 November 2015 - 16:53
· · Chrome 46.0 on Mac

I just tried 3 different times to log into the website using Chrome. I came here and saw a message from Judith saying the same thing so I used Safari instead and was able to immediately log in. You might try a different browser if the one you're using doesn't work. Hope this helps!

Luke Hurd · 20 November 2015 - 09:32
· · Chrome 46.0 on Windows

site has not been responding for about the last 25 minutes

Susan Ziemer · 14 October 2015 - 19:57
· · Chrome 45.0 on Windows

site won't work

Suzi Danger Spangenberg · 13 October 2015 - 19:50
· · Firefox 40.0 on Mac

Trying to submit an application for employment and the site is unable to save, process, or submit. I've been experiencing problems for the past couple of days. Hopefully they will resolve it soon.

Judith Iglehart · 13 October 2015 - 17:06
· · Chrome 45.0 on Mac

can't log in to my doctor, but the site recognizes my name and tells me my log in information is not correct.

Lisa O'Neal · 13 September 2015 - 22:25
· · Chrome 45.0 on Windows

I've been having the same problem for the last week. Contacted them last week about it, but I haven't gotten a response. At least it's not just me.

Jaime Sepulveda · 10 September 2015 - 08:06
· · Chrome 42.0 on Android

This site has not beenn leting me see anything i can log in but thats it for the last week now i called two days ago and they opend uup a tucket but bothing yeat

Milissa Bona Bushner · 17 June 2014 - 10:25
United States · AT&T Internet Services · Safari 6.1.4 on Mac

Website is not responding for the last 20 minutes.

Abby Belkin · 30 April 2014 - 13:59
United States · Time Warner Cable

I can log onto the site but have no access to my Medical Record folder for two months. KP Web Manager not responsive although member services is starting a formal investigation today. Any techies with advice? I use Safari and also tried Foxfire.

Daphne Lin · 22 April 2014 - 13:21
United States · AT&T Internet Services

cannot log on. site is down.

Sandra Denny · 6 April 2014 - 16:36
United States · Sonic.net

Cannot log in to Kaiser member site right now either as myself or using husband id and password. Tried several times.

Arianne Grand-Gassaway · 28 January 2014 - 09:56
United States · Sierra Tel Internet

Keep getting a prompt that state that server cannot connect. I can connect on other sites so I think it's just the Kaiser site.

Jack Turchin · 9 December 2013 - 16:56
United States · AT&T U-verse

I keep getting this message when i try to get in.
This portlet is temporarily disabled.

Dina Shannon MacDonald · 18 November 2013 - 12:35
United States · Apple

Unable to load page.

View Older Comments

Remaining 1 more comments.

Submit a comment using your Facebook ID.

Is Kaiserpermanente.org down for you right now? Submit your comments about Kaiserpermanente.org service status or report an issue below to let others know that they aren't the only ones having trouble. Please note that your country, service provider and browser information will be displayed next to your comment to better analyze a possible outage.