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H&R BlockWebsite Name:
www.hrblock.comURL Checked:
Response Time:
Last Down:
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H&R Block Website Status History server report and response time

The above graph displays service status activity for over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
19:2292.6 ms. 
08:2890.01 ms.
17:2092.91 ms. 
06:5790.59 ms.
15:3392.41 ms. 
02:3993.03 ms.
21:19104.78 ms. 
04:5493.38 ms.
01:15102.19 ms. 
04:5490.93 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT 0)  |  Current server time is 00:37

We have tried pinging H&R Block website using our server and the website returned the above results. If is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access H&R Block - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

Having Problems with Accessing
Surry Inn · 4 August 2016 - 17:22
· · Chrome 51.0 on Windows

Still Down!!!! Grrr... :((

Katherine New Scarpa · 4 August 2016 - 13:47
· · Safari 600.1.4 on iPhone

Can not sign in to mobile app

Christin Clark · 25 May 2016 - 17:37
· · Chrome 50.0 on Android

Try to do check to card and it says the server will not connect to my phone? I tried deleting and redownlaoding the app turning on all wifi location etc...and still same message

Denise H Hinton · 24 April 2016 - 18:04
· · Chrome 49.0 on Windows

password reset is sending garbage so login is impossible

Jason Schofield · 19 April 2016 - 05:16
· · Firefox 45.0 on Windows

Back up as of 10:14pm PT

En Telly · 19 April 2016 - 05:15
· · Chrome 49.0 on Windows

omg, down now just as was sending efile, you got to be kidding me, less then 2 hrs left!!

Babette Maxwell · 19 April 2016 - 05:11
· · Safari 7.1.8 on Mac

Any updates on when it's back up? We have two hours!!! C'mon.

TY Kel · 19 April 2016 - 05:09
· · Safari 601.1.46 on iPad

Wait how can this site be down now?

Doug Hering · 19 April 2016 - 05:09
· · Firefox 3.0.1 on Windows

Never had an issue with HRblock before, but all of a sudden this year bap. Just when taxes are due. Not good HR block.

Elizabeth Santiago · 19 April 2016 - 05:07
· · Safari 9.1 on Mac

its down with 2 hours to go on tax day... so not good!

Natasha Westmoreland Brown · 18 April 2016 - 10:45
· · Safari 9.1 on Mac

Website will not load this morning. Guess it's down still/again?

Whitey Stange · 14 April 2016 - 22:17
· · Chrome 49.0 on Windows

Looks like it's back up, although I haven't recieved an email from them

Suzanne Ortega · 14 April 2016 - 20:42
· · Internet Explorer 11.0 on Windows

For anyone who does not already know, the deadline this year has been changed to April 18

Kelly Mullins · 14 April 2016 - 20:25
· · Chrome 49.0 on Windows

Have not been able to log in for nearly an hour ...

Kristin Banjany · 14 April 2016 - 20:01
· · Chrome 49.0 on Windows

H&R Block

404 Error

The requested URL not found on this server.

Kristin Banjany · 14 April 2016 - 20:01
· · Chrome 49.0 on Windows

STILL DOWN. Cannot login. Idk why you are showing as the site is up???

Heather Shoemaker · 14 April 2016 - 19:57
· · Chrome 49.0 on Windows

"Come back later. We are performing system maintenance an will be up as soon as possible" Previous hour.

Whitey Stange · 14 April 2016 - 19:35
· · Chrome 49.0 on Windows instead of http, but it's not https...

Whitey Stange · 14 April 2016 - 19:34
· · Chrome 49.0 on Windows

Now they are sending you to where you can put in your email to get a msg when the site is back up.

Gary Asp · 14 April 2016 - 19:20
· · Chrome 48.0 on Windows

H&R Block is down as of 1:19 PM MST on the 14th of April 2016....just got off the phone. They're hoping it will be back up in several hours....nice.

Becky Chappell · 14 April 2016 - 19:17
· · Chrome 49.0 on Windows

Was hoping to finish my taxes today. This is frustrating, since I typed my name and password in about 12 times using every browser on my computer with no luck. I kept thinking I had forgotten my login info.

Heather Grant · 14 April 2016 - 19:14
· · Safari 9.0.1 on Mac

Yes, I was at the end ready to put in my code to File and it happened :(

Heather Grant · 14 April 2016 - 19:13
· · Safari 9.0.1 on Mac

Afterf 30 min. on hold I finally talked to someone. She said they are experiencing the same thing on their end. She said to check back in 20 min, but that was 25 min ago....apparently nothing has changed.

Ehrrin Keenan · 14 April 2016 - 19:10
· · Chrome 49.0 on Windows

Well, this is fun timing.

Whitey Stange · 14 April 2016 - 19:09
· · Chrome 49.0 on Windows

It's rejecting username / password - not the best way. Could result in lots of unneeded password resets. Frustrating...

Ashley Si Ahmed Haddi · 14 April 2016 - 19:06
· · Chrome 49.0 on Windows

FINALLY talked to a customer representative and she said the system is rebooting and to check back within 30 minutes to an hour and it should be up and running again...we'll see!

Magdalena Schmidt · 14 April 2016 - 19:06
· · Chrome 49.0 on Windows

Can't access the website or my info on there...frustraiting

George B. Surles · 14 April 2016 - 19:04
· · Chrome 46.0 on Windows

Good to know its not just me. Its gorgeous outside. No need to waste time because there's nothing anybody can do until the website gets back online. Maybe 3am would be better :)

Tricia Vlasak Deasee · 14 April 2016 - 18:58
· · Internet Explorer 11.0 on Windows

I'm so glad I found this page. I thought I was losing my damned mind, thinking I did something wrong. Got booted off the site (before saving, of course), then all my info to sign back in was "wrong." Well, nothing like procrastination to make my blood pressure high, right? Some relief to know it's not just me!

Ashley Si Ahmed Haddi · 14 April 2016 - 18:57
· · Chrome 49.0 on Windows

been on hold with customer service for a little over 30 if doing taxes wasn't enough of a headache!

Gretchen Stokes · 14 April 2016 - 18:57
· · Chrome 49.0 on Mac

looks like they have been having this issue on and off for days?

Gretchen Stokes · 14 April 2016 - 18:55
· · Chrome 49.0 on Mac

OMG- making my mind blow up- as if taxes weren't bad enough

Suzanne Ortega · 14 April 2016 - 18:54
· · Internet Explorer 11.0 on Windows

I guess they want everyone to run to an office & pay 4X as much for the service

Tyler Edward Glodt · 14 April 2016 - 18:51
· · Firefox 45.0 on Mac

Same here. PERFECT timing!!!

Tim Thorn · 14 April 2016 - 18:49
· · Firefox 45.0 on Mac

WTF HRB? Can't log in. Hope you haven't been hacked.

Vicki Easterling Griffin · 14 April 2016 - 18:49
· · Safari 6.2.8 on Mac

what is going on

Bruce Helmsing · 14 April 2016 - 18:45
· · Chrome 49.0 on Windows

Hope they aren't getting hacked! Right in the middle of entering my information again for the 3rd time on their system! Never again will I use HR.

Kristy Nobles · 14 April 2016 - 18:42
· · Chrome 49.0 on Windows

I got kicked out of my tax prep session about 30 minutes ago. When I tried to log back in, it does not recognise my username or password. If I try to use the "I forgot my passwor" option, it kicks me out of the system.
I tried creating a new account, but it kicks me out of the system too. I am on a never-ending hold with the customer service line

Ashley Si Ahmed Haddi · 14 April 2016 - 18:42
· · Chrome 49.0 on Windows

same here...kicked me out when I was in the middle of doing my taxes and I can't log back in

Kristin Banjany · 14 April 2016 - 18:41
· · Chrome 49.0 on Windows

ErrorYour session has ended.Please close your browser and try again.

Heather Grant · 14 April 2016 - 18:40
· · Safari 9.0.1 on Mac

I keep getting your session timed out message; won't let me log back in :(

Eric Des Marais · 14 April 2016 - 18:39
· · Safari 9.1 on Mac

KIcked me off and can't log back in.

Daniel Johnson · 14 April 2016 - 18:33
· · Internet Explorer 11.0 on Windows

HR block kicked out everyone in the office and now everyone gets an error saying that their password is incorrect.

Charlie Brinkley · 14 April 2016 - 18:33
· · Chrome 49.0 on Windows

login errors

Mike Ross · 14 April 2016 - 18:32
· · Firefox 45.0 on Windows

Yup, the account authorization is definitely down at the moment.

Agoston Pisztora · 14 April 2016 - 18:32
· · Chrome 48.0 on Linux

same here, logge d out cant back in, linux chrome/firefox

Inga Kytchanova · 14 April 2016 - 18:30
· · Chrome 49.0 on Mac

same, the website loged me out and I cannot log in

Jerry Marcley · 14 April 2016 - 18:28
· · Safari 9.1 on Mac

H&R Block logged me off and I can't get back on.

Dave Wojciechowski · 12 April 2016 - 23:11
· · Chrome 49.0 on Windows

HRBlock just blew up!

Renny Vergara · 19 March 2016 - 13:22
· · Chrome 49.0 on Windows

Unable to connect to Activation Server message........once I updated it.

Laura Fulayter · 2 March 2016 - 16:03
· · Chrome 48.0 on Windows


The system encountered an error at Wed Mar 02 10:01:52 2016

To report this problem, please contact the site administrator at root@localhost.

Please include the following message in any email:

opensaml::FatalProfileException at (

A valid authentication statement was not found in the incoming message.

Melonie Piltingsrud McKee · 26 February 2016 - 21:32
· · Internet Explorer 11.0 on Windows

Keeps saying my user name and password are incorrect. Checked and double checked-they are NOT incorrect-someone please help!

Stephanie Lamb Hamilton · 14 February 2016 - 15:32
· · Chrome 48.0 on Windows

taking forever to login to website to finish my returns. Keeps timing out. Wht's up?!?

Cathy Johnson · 11 February 2016 - 21:20
· · Chrome 48.0 on Windows

H&R Block
ErrorYour session has ended.Please close your browser and try again

Shelly Ahern Salas · 7 February 2016 - 06:25
· · Chrome 45.0 on Android

My internet connection is fine, i keep getting A message unable to connect to the server. I cant even open my federal return now? HELP

Leandrea Rodriguez · 7 February 2016 - 01:56
· · Chrome 48.0 on Windows

I receive this message when attempting to log in. I have tried "Control f5", restarting chrome, restarting computer... any suggestions. I'd like to finish what I started in the program.

H&R Block
ErrorYour session has ended.Please close your browser and try again.

Bobbie Jo Lumpkin · 28 January 2016 - 17:24
· · Chrome 47.0 on Windows

The "MyBlock" Button is gone!

Brad Emery · 24 February 2014 - 14:04
United States · Cox Communications

Same problem as many others here with H&R Block website... It keeps reverting back to the login page. Moved to a different browser on a different machine, and I just keep getting 'your session has ended' messages... I need to amend my taxes :/

Richard Calderon · 23 February 2014 - 17:04
United States · AT&T U-verse

your session has ended. Tried 3 different browsers same effect.

Antonio Butta · 23 February 2014 - 06:10
United States · Verizon FiOS

the sign in page keeps looping

Amanda Barba · 20 February 2014 - 21:04
United States · AT&T U-verse

Won't let me sign in... yes, I do have my correct user and pass...ugh!

Tanya Kuznetsova · 18 February 2014 - 11:45
United Kingdom · PlusNet Technologies

If it keeps looping on the sign in page, try signing in from a DIFFERENT BROWSER. It resolved my issue - kept looping in Chrome, no problem in Firefox.

Tanya Kuznetsova · 16 February 2014 - 10:21
United Kingdom · PlusNet Technologies

Same problem as Jenn Black - hrblock keeps looping on the sign in page.

Mandy Pants · 14 February 2014 - 06:33
United States · CenturyLink

I can't log in, it says my password is wrong, when I request to reset it no email comes through with the code.

Lorraine Valdez · 12 February 2014 - 22:05
United States · CenturyLink

I've been trying to log in for the last hour say my info was wrong even tried to do a new account, says wrong password or username, this sucks

Aaron Haugen · 11 February 2014 - 19:42
United States · Charter Communications

Keeps looping back to sign on -- you have one job, to do taxes. Next year it is TurboTax because you have been nothing but a headache.

Jan Clayton Mcdeavitt · 11 February 2014 - 11:29
United States · Charter Communications

When trying to sign in, receive message from chrome that says webpage is unavailable.

Gail Smith · 10 February 2014 - 10:28
United States · AT&T Services

Trying to check my Emerald Card account and keeps telling me it cannot access my information. Also, I cannot use my card to make any purchases, places are unable to authorize my card. I got a message on their phone hotline saying to try back in two hours, and I did. And it then said try back in two hours, again.

Michelle Forrest · 7 February 2014 - 15:25
United States · Time Warner Cable

I kept circling back to the sign-in page, but like another commenter - I used Safari & got in.

Laura Linhoff Hallmark · 5 February 2014 - 11:43
United States · Cma Cablevision

Guess I'll be using another program this year! This is ridiculous...

Jennifer Given · 3 February 2014 - 17:56
United States · Shentel Service Company

when trying to create an account it keeps telling me due to technical difficulties we are unable to process my request try again later. This also happened last night.

Jenn Black · 3 February 2014 - 17:36
United States · Comcast Cable

Keeps looping back to sign in, you sign in, and keeps going to sign in!! Driving me crazy!

WarrenandApril Watson · 3 February 2014 - 14:51
United States · AT&T U-verse

keeps sending me back to log in page reset password and still having problems

Renee Weaver Meeks · 3 February 2014 - 08:09
United States · CenturyLink

It will not let me sign in at all! I've even did a password reset and it just keeps going straight to the login screen over and over again! I need to fix an issue on my taxes and can't because it won't let me sign in! Help please??

Monesha C Thompson · 3 February 2014 - 06:40
United States · Clear Wireless

I looked at what others said and I tried a different browser. This time I made it to my security question and I still was not logged in to the site. My taxes were filed, and I am trying to see why they were rejected. I have never had this issue with H&R Block before and I have been using them for years!!

Wall MountingPlus · 1 February 2014 - 17:02
United States · Comcast Cable

everytime I try and login screen states server error time out

MaryAnne MamaZeph Witmer · 31 January 2014 - 17:26
United States ·

not allowing log in... even changed password

Millie Henderson · 31 January 2014 - 11:17
United States · Comcast Cable

I tried to sign back into my account to finish them and it wont do it, it just keeps makinging me sign in over and over but it wont

Samantha Foklev · 30 January 2014 - 19:11
United States · Time Warner Cable

Cannot log in to finish my taxes. redirect error!

Dewayne Lawrence · 30 January 2014 - 11:03
United States · Suddenlink Communications

They appear to be blocking browsers. Try a different computer or browser. They do this because they make more money when you go into their office. My filing went from $51 to $122. I changed browsers and finished.

Tina Schreib · 24 January 2014 - 18:21
United States · Time Warner Cable

Can't get to the log in page. Says server is down...

Tobey Neal · 24 January 2014 - 07:07
United States · PAETEC Communications

Every time I try to log in it takes me back to the log in screen. So frustrating! I'll just have to do my taxes elsewhere!

Tandua Cole Washington · 23 January 2014 - 07:37
United States · Charter Communications

I'm having the same problem. Wanting to finish my taxes but can't get past the log-in screen. It keeps asking me to sign on over and over. I even changed my password and it still keeps happening.

Edit: Just tried using my Safari browser (same computer) and that worked! Couldn't access it from Firefox for some reason.

Jennifer Roberts · 22 January 2014 - 14:08
United States · Windstream Communications

I cant sign on to any of my hr block accounts. it keeps going back to the sign on screen.

Kara Mallon · 20 January 2014 - 13:53
United States · Verizon FiOS

Asking me to sign on again and again.

Parker Jones · 19 January 2014 - 01:25
United States · Comcast Cable

Yes. Keeps making me log in again and again. Wah Happon?

Lacy Elet · 13 January 2014 - 02:13
United States · Charter Communications

I've been trying to log on for two days. It just keeps wanting me to login over and over again.

Dell Shannon · 8 January 2014 - 12:48
United States · Windstream Communications

All information is absent once I log in. I was working on my taxes but today there is nothing to view...

Stephanie Geiger · 8 January 2014 - 08:45
United States · Comcast Business Communications

After log in my information will not show cannot do anything except look at old tax returns

Christine Taylor · 8 January 2014 - 06:11
United States · CenturyLink

log in to my account and go to my taxes and its all grey.. today is the first day they are accepting taxes im assuming their are getting flooded with people I hope my taxes haven't been lost

Ross Kevin Reich · 13 September 2013 - 00:07
United States · Cable One

keeps returning me to login screen. very aggrivating

Loree Rezaie · 30 May 2013 - 10:27
United States · Charter Communications

Every time i try to access my H&R online account the screen comes up blank.

Joshua D Cole · 17 May 2013 - 16:03
United States · AT&T U-verse

Can't log in "The page is currently down. Please try again later."

Shalom Kabala Schultz · 15 April 2013 - 08:38
United States · Mediacom Communications

Can't log in... keep getting bumped back to the home page or it acts like it's going to log me in, but just says 'saving' forever. No one is answering the phone. Just 'barely' managed to get my extension in before the site stopped working (and only filed an extension, because I can't get into my actual return to finish it). NOT IMPRESSED with their service this year. Will be looking into other options for tax prep next year, for sure!!

Jose Andres Ulloa Arias · 12 April 2013 - 16:27
Nicaragua · Telgua

Log in but no info comes up... Just says saving.. Using MAC

Joel Collins · 30 March 2013 - 05:23
United States · AT&T Services

Site seems to be experiencing issues with the log in system when attempting to log in, instead of going being redirected to and account page I'm redirected to a log-out page, page will continuously load instead of allowing log in.

Jamie Hall · 14 February 2013 - 21:08
United States · Time Warner Cable

I can login to my account but hr block website will not let me check anything on my emerald card

Anita Mackes · 4 February 2013 - 11:53
United States · Immedion

Their customer service number hangs up on you. They must know no one can log in. I have been trying since Jan 29th.

Lisa Mccoy · 2 February 2013 - 08:00
United States · Verizon FiOS

Every time I try to log in, I says bad request

Tiffany Davidson · 2 February 2013 - 06:39
United States · Bright House Networks

Helena Berg, I have filed online with HRBlock for ten years. Every year I run my info on TurboTax too as a comparison... every year HRBlock comes out with more refund. Three of those years TurboTax didn't even ask me to fill out schedules/forms that were required of me as a small business owner (that it should have known I needed based on the questionnaire). That is why.

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