Grubhub.com website not working? Is it down right now?

Grubhub.com Server Status Check
grubhub.com screenshot
GrubHubWebsite Name:
www.grubhub.comURL Checked:
Response Time:
Last Down:
Checking GrubHub
Please wait while we check the server...
GrubHub Website Status History
Grubhub.com server report and response time

The above graph displays service status activity for Grubhub.com over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
28.Sep.2016
10:2217.49 ms. 
28.Sep.2016
14:4017.97 ms.
28.Sep.2016
19:0418.6 ms. 
29.Sep.2016
01:1617.48 ms.
29.Sep.2016
14:2017.3 ms. 
29.Sep.2016
16:3117.5 ms.
29.Sep.2016
19:3118.3 ms. 
29.Sep.2016
23:1717.44 ms.
30.Sep.2016
02:5117.6 ms. 
30.Sep.2016
15:0017.93 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT 0)  |  Current server time is 15:10

We have tried pinging GrubHub website using our server and the website returned the above results. If grubhub.com is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access GrubHub - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

Having Problems with Accessing Grubhub.com?
▼ LAST 6 MONTHS ...
Adrianne Gunter · 3 June 2016 - 21:45
· · Chrome 50.0 on Windows

Down for me in Philly.

Eric Edward Glawe · 1 June 2016 - 23:21
· · Chrome 50.0 on Windows

Down in Valley Village

Florimar Agostini · 23 May 2016 - 22:07
· · Chrome 50.0 on Android

Down for me too on one of my phone's, no idea why both cells open Internet and can surf other websites on

Sarah Dyer · 11 April 2016 - 21:05
· · Chrome 49.0 on Mac

ssss

▼ MORE THAN 6 MONTHS AGO ...
Tim O'Donnell · 26 March 2016 - 01:36
· · Chrome 51.0 on Mac

Grubhub is charging our cards but is failing to forward the order onto the restaurant. I was a little suspicious as to why I wasn't getting any text updates.

Wabi Sabi · 26 March 2016 - 01:34
· · Chrome 49.0 on Android

Starving, credit card charged, the restaurant never got my order and can't reach "24hr customer service"

Sevde Maher · 26 March 2016 - 01:13
· · Chrome 49.0 on Linux

same here! I ordered my food 2 hours ago, they charged my card but didn't get an email and the restaurant never got the order, can't reach customer service for 2 hours, they took my money and I'm hungry and pissed off! It's down in Nyc!!!!

Reyna Trevino · 26 March 2016 - 01:12
· · Chrome 49.0 on Windows

ordered food... restaurant never receieved order.., I was ccharged on my card and now their phone rings busy and also their chat now ..is unavailable :(

Nellie Elizabeth Cornett · 18 February 2016 - 15:12
· · Chrome 48.0 on Windows

down in phx!

Martina Brendel Sherman · 6 February 2016 - 02:51
· · Safari 9.0.3 on Mac

Down in Chicago right now.

Bruce Weaver · 6 February 2016 - 02:29
· · Chrome 48.0 on Windows

GH is have a major problem. They have charged and reversed 4 orders to my checking account. I cannot call them or chat. Busy signal and no response to chat.

Mark Geraghty · 6 February 2016 - 02:09
· · Firefox 44.0 on Windows

IM HUNGRY!!

Mark Geraghty · 6 February 2016 - 02:08
· · Firefox 44.0 on Windows

payment section is down, i tried 3 places to order from.

Denise White · 6 February 2016 - 02:07
· · Chrome 48.0 on Windows

Down in Philly

Basia Leja-Verdin · 6 February 2016 - 01:58
· · Chrome 46.0 on Windows

its down

Baton Rouge Photography Club · 24 November 2015 - 22:20
· · Safari 9.0.1 on Mac

GH is down in Texas

Carlos Ruiz · 15 November 2015 - 22:58
· · Chrome 46.0 on Android

Grubhub still down

Jonathan Serwinowski · 9 November 2015 - 01:07
· · Chrome 46.0 on Windows

i cant log in with the app, or order food with the website. please dont make me use the kitchen. i cant even...

Jeff Carlisle · 9 November 2015 - 00:56
· · Chrome 46.0 on Android

I can't even log in to the app. It must be down.

Garrett McDonald · 9 November 2015 - 00:32
· · Chrome 46.0 on Mac

Just checked my bank, I was charged but I don't think my email went through due to "internal site error," I'm pretty pissed.

Megan Sakura Segoshi · 9 November 2015 - 00:27
· · Chrome 46.0 on Windows

They charged my card but there was an internal server error; no confirmation email, restaurant didn't receive my order.

Corynn Smith · 9 November 2015 - 00:19
· · Chrome 46.0 on Mac

The site itself is up, but there seems to be a widespread "internal service error" problem...

Bill Cohen · 28 October 2015 - 17:18
· · Safari 9.0.1 on Mac

internal server error reported...on two different computers

Matthew Marx · 28 October 2015 - 17:07
· · Safari 9.0 on iPhone

server connection failed via app

Anthony Lee Lowe · 28 October 2015 - 16:59
· · Chrome 46.0 on Mac

Internal Server Error. No orders going through for me as well.

Ben Waidler · 28 October 2015 - 16:50
· · Internet Explorer 11.0 on Windows

Internal Server Error. No orders going through

Jessica Btesh · 26 October 2015 - 00:13
· · Safari 9.0 on Mac

server is down and phone grubhub phone is not working!!

Laura Cecil · 13 October 2015 - 14:15
· · Chrome 45.0 on Windows

TWC NYC Grubhub is down for me

Tom Henaghan · 13 October 2015 - 01:29
· · Chrome 45.0 on Chrome OS

completley down in nashville, can't get up at all

Bert Greenwell · 30 August 2015 - 04:07
· · Chrome 44.0 on Windows

Same here. No ability to contact anyone. So much for 24/7.

Regina Dubin · 30 August 2015 - 03:22
· · Chrome 38.0 on Mac

Same issues here. Placed order an hour ago, called customer service because the app was running slowly and took a very long time to confirm the order - one ring and then busy signal. Of course the restaurant never received my order. I get an e-mail an hour and a half later from GrubHub confirming delivery for an hour and a half later after that! Still no phone service when I call! I need my money back and will seriously reconsider before I use GrubHub ever again.

Kay Chin · 30 August 2015 - 02:52
· · Chrome 44.0 on Windows

Same issues here.. Money taken, restaurant receives order 2 hours later. Not getting through to customer service, not getting through chat. Pretty pissed and hungry.

Gary Truelock · 30 August 2015 - 02:44
· · Chrome 44.0 on Mac

I've been trying for over an hour. They don't respond to chat and when calling, the phone rings once and then its just a fast busy signal.

Dan Stauffer · 30 August 2015 - 02:44
· · Chrome 44.0 on Mac

Having the same issues as everyone else - Got charged for food but resturant never recieved the order. They clearly arent accepting any calls to customer service. This is very frustrating.

Samantha Sanchez · 30 August 2015 - 02:40
· · Safari 8.0 on iPhone

Now they say no order has been confirmed with grub hub!!! Has anyone been able to get their order or speak with Grub Hub?

Samantha Sanchez · 30 August 2015 - 02:27
· · Safari 8.0 on iPhone

Complain complain complain! This is ridiculous!!!

Cara Bruno · 30 August 2015 - 02:26
· · Safari 8.0 on iPhone

Ordered in LA 2 1/2 hours ago and cannot get a hold of Grubhub customer service. Took my money but the restaurant said they never got the order. So ridiculous!

Yessi Feliciano · 30 August 2015 - 02:19
· · Safari 5.1 on iPad

I give up! Will no longer do business with Grub Hub!

Samantha Sanchez · 30 August 2015 - 02:13
· · Safari 8.0 on iPhone

Restaurant said they just got my order. 5 freakinf hours later

River Arin Laurie · 30 August 2015 - 02:10
· · Chrome 44.0 on Mac

I can't even log in.

Yessi Feliciano · 30 August 2015 - 02:09
· · Safari 5.1 on iPad

Anyone else get any updates??

Liz Schnabelcopter · 30 August 2015 - 02:06
· · Safari 7.0 on iPhone

How can they take our money but refuse to answer?!

Richard Henning · 30 August 2015 - 02:05
· · Chrome 44.0 on Windows

my DC restaurant's customers complaining Grub Hub accepting order and the order does get to the restaurant. Call Grub Hub and get constant busy signals

Liz Schnabelcopter · 30 August 2015 - 02:03
· · Safari 7.0 on iPhone

Have been trying to reach them for 3 HOURS in 5 different ways (text, fb, twitter, call, and email) NOONE IS ANSWERING! There is no excuse for the lack of response!

Yessi Feliciano · 30 August 2015 - 02:03
· · Safari 5.1 on iPad

I ordered at 6pm and its now 9pm. They took my money and restaurant states they never received my Oder! And of course their phone isn't working.

Jen Greenberg Roberts · 30 August 2015 - 01:44
· · Safari 8.0 on iPhone

Down in Chicago. Took my money and won't answer phone, and restaurant never got order. Sigh. Very bummed.

Beto Delgado · 30 August 2015 - 01:42
· · Safari 8.0.8 on Mac

Down again. Was up for a couple of minutes. Grubhub needs a status page like right away. They need to pay their engineers better!

Samantha Sanchez · 30 August 2015 - 01:36
· · Safari 8.0 on iPhone

Took my money, and never sent it to the restaurant! Grub hub I want my money back, I have a house full of guest who want to eat dammit!

Samantha Sanchez · 30 August 2015 - 01:35
· · Safari 8.0 on iPhone

Grub Hub is down in chicago!

Jason Cunningham · 30 August 2015 - 01:31
· · Chrome 44.0 on Windows

took my money too i better get it back with free food!

Tommy Kaylor · 30 August 2015 - 01:31
· · Safari 8.0.7 on Mac

I HATE GRUBHUB IN CHICAGO

Jon Meadows · 30 August 2015 - 01:30
· · IEMobile 11.0 on Android

Also charged but no food....

Ariel Gonzalez · 30 August 2015 - 01:30
· · Firefox 40.0 on Windows

Ordered an hour before the site officially shut down, called the restaraunt and they never got the order. The payment hasn't been charged, it's pending at the moment. I haven't tried Customer Service, but the payment better not go through.

Desmond Kash Tabannah · 30 August 2015 - 01:30
· · Internet Explorer 11.0 on Windows

took my money and no delivery..Restaurant says they dont dont even have my order?..looking at my transaction history and im charged! New York

Dan Kardell · 30 August 2015 - 01:26
· · Firefox 40.0 on Mac

Down in Texas as well had to use diningin.com! Order is in. Sending dispute to PayPal to reverse the payment.

Murad Mussi · 30 August 2015 - 01:25
· · Safari 8.0.8 on Mac

and the customer service line is always busy!

Jen Sarah · 30 August 2015 - 01:25
· · Safari 8.0.8 on Mac

Down in nj, took my money and no pizza... Not cool grubhub

Rochelle Teplicki · 30 August 2015 - 01:24
· · Chrome 44.0 on Android

Florida- food was supposed to be here over an hour ago and I was also charged but the restaurant never got it does anyone know a different number for grubhub?

Angela Louise · 30 August 2015 - 01:23
· · Safari 8.0 on iPhone

Down for me in Pittsburgh. Took my money but no food. Going to Sheetz. I better get reimbursed for this! Customer service line not taking calls....

Matthew Reichert · 30 August 2015 - 01:23
· · Firefox 40.0 on Windows

I better get my money back. Over an hour waiting and then called the restaurant and find out they never got the order but grubhub took my money. On top of the site being down the customer servcie number no longer works.

Marita Lam · 30 August 2015 - 01:17
· · Safari 8.0.8 on Mac

Took my money via paypal, have been waiting over an hour for food, just now realized server is down, tried calling grubhub but the line is always busy, just great, hungry and lost my money, i better be getting free food in the future

Seán Séamus Casey · 30 August 2015 - 01:15
· · Chrome 44.0 on Android

Same thing happening in Chicago. It says order is being prepared, and took payment, but then site crashed and no phone # either. The restaurant is closed now so I am guessing the food isn't going to make it ever at this point.

Anna Collins · 30 August 2015 - 01:14
· · Safari 6.1.6 on Mac

Down in DC. Took my money, but didn't send my order.

Heather Stark · 30 August 2015 - 01:13
· · Chrome 44.0 on Windows

San Francisco. GrubHub took my order and my money. Charge is showing up on my credit card. Now their website is down. Called restaurant and they have no record of my order. They are not answering customer service calls.. I'm sure everyone is calling. I BETTER be reimbursed for this!!!

April Wachtel-Lundy · 30 August 2015 - 01:04
· · Safari 8.0 on iPhone

Ugly hub took my order and my money but never sent to restaurant. But the restaurant took my order and gave me half off order. Now let's see Grubhub reimburse me the original order I paid for that they didn't complete!

Daniel Herl · 30 August 2015 - 01:04
· · Chrome 44.0 on Windows

Same down in the OC. ordered an hour and a half ago, pizza place didnt recive my order.

Jason L. Quinones · 30 August 2015 - 01:02
· · Chrome 44.0 on Windows

grubhub down...place order over 1 hr ago, they took my money via paypal and never recieved my order! Someone better be giving me a discount!

Liz Schnabelcopter · 30 August 2015 - 01:01
· · Safari 7.0 on iPhone

Also refuses to answer customer service.

Liz Schnabelcopter · 30 August 2015 - 01:01
· · Safari 7.0 on iPhone

Never got my food, order didn't go through BUT THEY TOOK MY MONEY! (In NYC) so pissed this isn't the first time it's happened.

Aaron Parham · 30 August 2015 - 01:01
· · Chrome 44.0 on Android

I ordered food and then money was debited from my account but the order wasnt sent to the restaurant and now the site is down and I can't get my money back

Jamie Dickerson · 30 August 2015 - 00:58
· · Chrome 44.0 on Windows

Grubhub down in Pittsburgh right after I ordered some food and the order went through. Makes no sense and I can't reach customer service.

Michael Fox · 30 August 2015 - 00:57
· · Chrome 44.0 on Mac

Grubhub down in SF

Socrates Caimares · 30 August 2015 - 00:53
· · Chrome 44.0 on Android

GrubHub down NYC

MITGo · 8 February 2014 - 19:34
United States · Comcast Cable

It appears to be a DNS issue. I was able to access the site via the public IP. Type 50.57.13.126 into a browser.

Terry Bennett · 8 February 2014 - 19:22
United States · Time Warner Cable

Still down in LA. What am I supposed to do, pick up the phone and call the restaurant like its the Stone Ages!!! lol

Teri Wolfe · 8 February 2014 - 19:18
United States · Verizon Internet Services

No GrubHub on SAT nite... Poor planning LOL!

Alexandre Di Lolli · 8 February 2014 - 18:22
United States · RCN

Down in NYC

Shauna Tate · 8 February 2014 - 18:21
United States · AT&T U-verse

This sucks monkeyballs big time right now!

Brian Saville · 8 February 2014 - 18:09
United States · Comcast Business Communications

Down for at least in hour here in Chicago.

Shauna Tate · 8 February 2014 - 18:07
United States · AT&T U-verse

how long has it been down? down here in hartford, ct

Danni Ro · 8 February 2014 - 18:06
United States · Comcast Cable

keeps going up and down. :l

Rob McRee · 8 February 2014 - 18:03
United States · AT&T U-verse

Ditto on "Grubhub resolves in DNS, but you will receive a 404 error." from LA

MITGo · 8 February 2014 - 17:50
United States · Comcast Cable

Grubhub resolves in DNS, but you will receive a 404 error. 7:50pm CST

Frederick Rossero · 8 February 2014 - 17:23
United States · Time Warner Cable

down in syracuse

Susan Szews · 8 February 2014 - 17:18
United States · RCN

We kept on getting the 404 error in Chicago.

John Swallow · 8 February 2014 - 17:18
United States · Time Warner Cable

Down in LA, lots of errors on app and latency on that and on website as well.

Jongin Kim · 8 February 2014 - 17:01
United States · Maryland Institute College of Art

its down here in baltimore. it keeps on going in and out. im waiting for the right moment just to confirm my order =-=

Joshua Aslan Smith · 8 February 2014 - 16:58
United States · Comcast Cable

Connectivity fine to everything else, getting lots of 404 errors for grubhub and long load times.

Eric Parsons · 8 February 2014 - 16:57
United States · Comcast Cable

Looks to be down for people in the Chicagoland area.

Cassie Rosé · 8 February 2014 - 16:33
United States · AT&T U-verse

This blows. Still down..

Tim Henderson · 8 February 2014 - 16:30
United States · pair Networks

2 Hours!!!

Christine Insel · 8 February 2014 - 16:29
United States · Time Warner Cable

GrubHub is indeed down right now ):

Jessica Ho · 8 February 2014 - 16:25
United States · Time Warner Cable

Ugh just as I go to submit my order I get an error message.

Sean Reid · 8 February 2014 - 16:18
United States · RCN

UGH... having issues loading. Tried website and app

Marie Laport · 8 February 2014 - 14:32
United States · Optimum Online

grubhub is down for me also!

Sarah Kaminsky · 2 November 2013 - 13:33
United States · Comcast Cable

Hasn't work for me in days

Michael Higby · 2 October 2013 - 15:14
United States · TelePacific Communications

GrubHub appears to be down for me!

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