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Gmx.comWebsite Name: Checked:
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The above graph displays service status activity for over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
09:2777.89 ms. 
13:2677.55 ms.
15:5080.07 ms. 
20:3777.7 ms.
22:4180.38 ms. 
07:2777.84 ms.
10:2078.93 ms. 
13:3278.23 ms.
15:4778.29 ms. 
18:0977.48 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT 0)  |  Current server time is 00:14

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Browser Related Problems

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A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

Having Problems with Accessing
GMX Customer Care +1855-777-1707.Toll Free · 12 August 2016 - 13:02
· · Chrome 52.0 on Windows

Call 1 855 777 1707 for live support.

Chris White · 10 August 2016 - 08:58
· · Opera Next 39.0.2256.48 on Windows

Mail not sending either from web or outlook

Alyson Warminger · 5 August 2016 - 18:43
· · Safari 9.0 on iPad

Been unable to get any emails since 05/08/16, can not find out when it'll be up & running........any ideas?????

Marcia Rasmussen · 18 July 2016 - 18:14
· · Internet Explorer 10.0 on Windows

why don't my email work? i put my email i and password and it jus sits there?

GMX webmail support +1855-777-1707.Toll Free. · 30 June 2016 - 19:23
· · Chrome 51.0 on Windows

Call 1 855 777 1707 for live support.

Helen Scruze · 28 June 2016 - 15:09
· · Opera Next 38.0.2220.31 on Windows

well you guys may try the suport line 1 855 770 779O this will surely work

Sheila Black · 27 June 2016 - 14:44
· · Chrome 49.0 on Windows

its been a week now since ive been able to log into my account
if they say i have entered the wrong address again i will have to look for a new server,, I have used the same address for a long time why all of a sudden is it wrong?

Sheila Black · 23 June 2016 - 20:09
· · Chrome 49.0 on Windows

I have not been able to log in to my gmx e-mail account
can you tell me why

Jon Culy · 23 June 2016 - 09:34
· · Chrome 51.0 on Windows

If I could only get a list of my sent and received emails for gmx I would never look at this site again.

Marie Zadravec · 22 June 2016 - 12:15
· · Chrome 51.0 on Windows

I can't log in. Told me to change my password which I did. No change!!Said it would send a message to alternate ID address which did not happen either. Automatic update from microsoft to windows 8 has completely messed up my computer and now can't get emails WTF?!!

Jon Culy · 21 June 2016 - 17:47
· · Chrome 51.0 on Windows

Not able to logon to gmx mail is it down?

Jenna Ronchi · 15 June 2016 - 15:54
· · Opera Next 38.0.2220.29 on Windows

you may try their support line 1 855 77O 7790 this just work

Darsey Duncan Kohl · 13 June 2016 - 00:46
· · Chrome 51.0 on Windows

still no LOGIN Button???? WT

Darsey Duncan Kohl · 10 June 2016 - 20:58
· · Chrome 51.0 on Windows

trying to login in and there is no longer a log in Button? is there a problem? are you down?

Stephen Bryant · 1 June 2016 - 20:19
· · Firefox 46.0 on Linux

No access via webmail but can access via Thunderbird

Darren Williams · 24 May 2016 - 23:30
· · Chrome 50.0 on Windows

Can check email on iPhone but not via webmail

Richard Michael · 24 May 2016 - 23:18
· · Firefox 46.0 on Windows

Worst Email EVER.

Adrian Atkins · 23 May 2016 - 20:23
· · Chrome 38.0 on Android

I'm not receiveing any emails why?

Chris White · 23 May 2016 - 15:28
· · Firefox 46.0 on Windows

Contacts not working on web based email

Steve Lambert · 23 May 2016 - 12:43
· · Chrome 50.0 on Windows

lost my email 3 days ago seem to be locked out by being logged out, pitty I was supposed to be getting email notitification of a job interview, I have lost that job chance now.
I have used GMX for a few years now, but can't even log in withnew gmx log in details, can't trust GMX anymore and willhaveto go elsewhere

Marlane Arnold · 11 May 2016 - 16:42
· · Safari 5.1.7 on Windows

gmx has me locked out pending a confirmation old hotmail adress

Kevin Ashton · 31 March 2016 - 10:31
· · Chrome 49.0 on Windows

I'm in the UK and have been unable to log in and read my email for 2 days

Denise Phipps · 31 March 2016 - 08:37
· · Safari 9.0 on iPhone

Poor poor in having to use other means of contact - will not use GMX email again long standing user of GMX. No information tried contacting the usual auto replies no help what so ever.

Stephen Gantt · 31 March 2016 - 06:46
· · Chrome 49.0 on Windows

My Email is all f#!ked-up I can't get; I can't any Support Help! What the Flaming Shit is going on!?!

Flo Gurt · 30 March 2016 - 23:33
· · Chrome 28.0 on Android

Can not log on because there is no log on tab. Gmx
Site running email campaign requiring sign up. No way to
Access existing account.

Kelly Ward · 30 March 2016 - 20:06
· · Firefox 45.0 on Windows

ALTHOUGH YOU SAY MINE IS WORKING,,IF i click the login,,it does nothing.I have had this account for years-give me a break,,it is NOT working

Kelly Ward · 30 March 2016 - 20:04
· · Firefox 45.0 on Windows


Susan Kearns · 30 March 2016 - 19:29
· · Chrome 38.0 on Android

No access to gmx email account since Monday evening! Is this temporary? Why not send the status to our back up accounts?

Kelly Ward · 30 March 2016 - 19:22
· · Firefox 45.0 on Windows

i KEEP CLICKING ON login,,AND nothing happens,,i DO NOTICE A CHANGE ON THE WHOLE WEBSITE,,totally different,,gigving info I as a user for YEARS don't need. This is bookmarked, my goto, for years and I CAN NOT LOGIN. since yesterday, while on a call, to recieve an email,,had to end call due to not recieveing the email as NO ACCESS TO MY EMAIL ACCOUNT. PLEASE FIX!

Omar Rivera · 30 March 2016 - 18:12
· · Chrome 49.0 on Windows

GMX has been down for 2 days. They are apparently having issues with their log in page AGAIN.

John Joseph Gerhardt · 30 March 2016 - 17:42
· · Chrome 49.0 on Windows

cant logon to check email last 2 days

Wayne Lammert · 29 March 2016 - 18:08
· · Internet Explorer 11.0 on Windows

GMX has not worked all day !!!!! REALLY need to check Email......Have important things going on!!!

Jim O'Brien · 29 March 2016 - 17:59
· · Internet Explorer 11.0 on Windows

Sick of this situation and no direct feedback, Incompetent!

Jim O'Brien · 29 March 2016 - 17:58
· · Internet Explorer 11.0 on Windows

What is going on with these accounts, its been too long, sick of it get the finger out GMX.

Willie Senekal · 29 March 2016 - 13:58
· · Firefox 45.0 on Windows reports: is down

Willie Senekal · 29 March 2016 - 13:56
· · Firefox 45.0 on Windows


A temporary error has occurred.

Kitsy WooWoo · 29 March 2016 - 13:37
· · Firefox 45.0 on Windows

Can't log in to pick up important emails. "Temporary error, please try again." Please fix this.

Shawn Matheny · 29 March 2016 - 13:15
· · Chrome 49.0 on Windows

GMX will not open when login button hit

Ka Echo · 22 January 2016 - 10:43
· · Chrome 47.0 on Windows

Constantly telling me my password or user name is not correct, I reset it each time, with the exact same password which allows me to access my account, then, guess what happens when I next try to log on.....I have to go through the process of resetting my password to gain access to my account. Once I access my account it's all good but it's too much hassel trying to access the account, I think I'll stick with my Yahoo mail which I have had over 12 years and never experienced any problems with.

Phivan Vanessa Norng · 4 December 2015 - 02:56
· · Firefox 42.0 on Windows

I am completely piss of with gmx
i need to reply my urgent email !!!!!!!!!!!!! okay !!!!!!!!!!!!!!

Vm Anderson · 17 November 2015 - 16:43
· · Chrome 46.0 on Windows

gmx website won't even come u for me. says the page can't be displayed.

Jeffrey Smith · 13 November 2015 - 14:40
· · Firefox 42.0 on Windows

i can't get in. have been trying for 2 hours

John Foy · 1 November 2015 - 00:33
· · Chrome 46.0 on Chrome OS

This is for GMX

John Foy · 1 November 2015 - 00:32
· · Chrome 46.0 on Chrome OS

I can access my gmx account but cannot open, repy or forward emails. Cannot open PDFs. It's October 31 and I'm in the USA

Freddy Bruxelles · 19 October 2015 - 10:23
· · Chrome 46.0 on Mac

I cannot get in to my mail box who can help ?

Judi Angel · 28 September 2015 - 04:53
· · Firefox 37.0 on Windows

Can't open my email with GMX. Hard to get hold of anyone to know what the problem is or to get it fixed. It's like a ship without a sale. Anybody have an answer?

MehdiandHelen Naji · 26 September 2015 - 19:15
· · Chrome 45.0 on Windows

cant ever make an email account

Richard Almasi · 10 June 2015 - 12:22
· · Chrome 43.0 on Windows

Says my address and password combo for gmx have been said to not match multiple times. I've reset the the password a number of times now but it makes no difference at all. So it must be a technical problem.

Angelica Coyne · 21 August 2014 - 12:12
United States · Comcast Cable · Safari 5.1.9 on Mac

Gmx. not responding since this morning both my husband and I; run our business with This is now financial hurting us ...we are expecting some important documents and confirmation our clients claims, it is clearly now effected and hurting our work. not happy with this awful situation

Lisa Fantelli · 21 August 2014 - 10:22
United States · SoVerNet · Firefox 31.0 on Windows

Haven't been able to log on all morning. Last log on was yesterday afternoon. This is what I get when I try to log on: I have been using GMX for a couple of years now and this is the first time that I have had an issue.

Mary Lynn Thompson · 21 August 2014 - 09:14
Mexico · Uninet de C.V. · Firefox 31.0 on Windows

GMX is down. I tried all the fix-it steps and it's still not working. I can log in, but then get a blank page. Tried it on more than one computer and each is the same.

Klacombe Tell · 21 August 2014 - 08:14
United States · Xspedius Communications Co. · Firefox 31.0 on Windows

GMX start page comes up but when I log in it is blank. I will need someone to blame if it's not fixed soon!

Denise Maxwell · 21 August 2014 - 06:57
United States · Charter Communications · Firefox 31.0 on Windows

I came to work 2 hours early to get work done and I cant open my email. GMX start page comes up but when I log in it is blank.... I am getting tired of this problem during work! At least there could be a message saying they are working on it or something. I have to access emails or I am losing customers. I guess it is time to find another email host...

Denis Nawrocki · 21 August 2014 - 06:14
United States · Comcast Cable · Firefox 30.0 on Windows

GMX is down again! And again. And again.......
Is this rocket science?

Anne Radney · 21 August 2014 - 05:49
United States · Cox Communications · Chrome 36.0 on Windows

website is not accessible since early this morning, I log in, after that comes a blank page ad after that a message "website not found"

Pat Kitchener · 12 August 2014 - 09:42
United Kingdom · Sky Broadband · Internet Explorer 11.0 on Windows - can not logon using webmail - can connect with outlook to IMAP server but not SMTP server

Shannon Funk · 11 July 2014 - 13:36
Canada · Shaw Communications · Chrome 35.0 on Windows

Cannot access Gmx at all, just getting a page with computer language stuff

Michelle Gussow · 17 June 2014 - 18:28
United States · Comcast Cable · Chrome 35.0 on Windows

Still cannot access my GMX email. Extremely frustrating especially since we just had business cards with the new email address printed. We should get together and file a class action law suit.

Riordan Baker · 16 June 2014 - 19:30
United States · Comcast Cable · Firefox 30.0 on Windows

It's not me... gmx has an issue. 2 days and counting. getting to the point that, with zero information from them other than an accusatory finger that it is my cache or server, when they come back up i'm just gonna tell them to go to hell

thanks, GMX, for leaving your customers in the dark. great service. never mind the one email i am waiting for, the one that makes all the difference in the world to me. just ignore me without a word of explanation and i'll go away. guess what? i'm going away. screw you

Michelle Gussow · 16 June 2014 - 11:59
United States · Comcast Cable · Chrome 35.0 on Windows

I have not be able to access gmx for the last two days. I get an error message saying my browser can't connect to gmx.

Kathy Lutz · 15 June 2014 - 14:41
United States · Comcast Cable · Firefox 30.0 on Windows

I have not been able to get on for 2 days now. It keeps timing out. This sucks it has been at least a few days every week.

Patricio Daniel Bertens · 15 June 2014 - 08:11
Mexico · Iusacell · Chrome 35.0 on Windows

Locked out also. I can reset my password but still cannot access my acount, its not browser related, its a problem on their side.

Bob Schmidt · 14 June 2014 - 12:29
United States · Comcast Cable · Internet Explorer 11.0 on Windows

I have tried for the last 6 hours with no luck. I tried the "is it down right now" troubleshooting tips, no success. I even tried Firefox also with no success. I've used GMX for three years without a problem, until today. What's up?

Katie Willis · 14 June 2014 - 10:35
United States · Comcast Cable · Chrome 35.0 on Windows

I haven't been able to access GMX for a couple of days now. Thought it was just chrome, but have tried it from Firefox and Windows as well without success.

Janis Otterson · 26 May 2014 - 10:04
United States · CenturyLink · Internet Explorer 11.0 on Windows

Haven't been able to access emails for a few days now. Tired of emailing and getting no results GMX.COM Try again in 24 hrs doesn't cut it.

Joseph R Fisher · 25 May 2014 - 13:34
United States · Level 3 Communications · Firefox 29.0 on Windows

i'm also unable to login password/username combination invalid. i can reset my password using the security questions but i cannot login even with a confirmed password reset

Patricia Barker · 24 May 2014 - 05:03
United Kingdom · Virgin Media · Chrome 35.0 on Windows

i need to access my e mails but i cant even though i coud this am have tried putting in new password and e mailing gmx but i cannot acess any reply they may send can anyone help

Stephanie Harp · 22 May 2014 - 08:36
United States · Time Warner Cable · Chrome 34.0 on Windows

cannot log in, tells me there is an error and page cannot be found and on the "new" home page i cannot scroll over to even login??? anyone else having issues

Tigg Gordon · 17 May 2014 - 19:23
Canada · Cogeco Cable · Firefox 27.0 on Windows

I can log in but only get to open 1 or 2 email and it logs me out again. Sometimes I can't even open one. Been like this for two weeks or more so frustrating.

Faysbook Iz Krudd · 15 May 2014 - 23:51
Australia · Optus · Firefox 29.0 on Windows

GMX system seems to be logging me off every 10-20 minutes, which ruins its functionality of telling me when an email comes in. I hope this isn't permanent. Email providers are becoming difficult to find.

Imran Arain · 12 May 2014 - 00:57
United Arab Emirates · Emirates Telecommunications Corporation · Chrome 26.0 on Windows

Well for me GMX is working by good mean but for a few days i can not logged in GMX more than 5 minutes.each five minutes when i return to gmx page is shows that you are no longer logged on the server. what is going on there?

Rich N Colita · 3 May 2014 - 08:29
United States · CenturyLink

I get the preview of messages however when I click on them, it says loading messages then nothing!

Zaire Ramsey · 29 April 2014 - 14:21
United States · CenturyLink

Was able to log in and all, but i can't get to my mailbox. This happening to others as well?

William Centers · 27 April 2014 - 09:32
United States · GCI Communications

All of my emails are not coming thru. WHY ? Did I do something wrong on my phone? I was getting emails like crazy Now nothing. My phone number is 9073317235 Please help me I'm not computer savvy. I'm pretty stupid.

David Norman · 22 April 2014 - 04:44
United States · Frontier Communications

Email has been down for two weeks- very frustrating!!! What's going on?

Kerstin Saupe · 9 April 2014 - 08:53
United Kingdom · Sky Broadband

Mygmx is not working since 2/7!! What is going on!! I can open emails but can't send back..

Kristin Feltmann · 4 April 2014 - 08:49
United Kingdom · University of Cambridge

I could not load my inbox page using chrome or an android phone. However, it worked using internet explorer. I deleted all the mails, so nothing too big would be there but I still have the same problem. Anybody know what was wrong?

Nicolas Kieffer · 4 April 2014 - 01:29
Switzerland · Universite de Fribourg

I can't reach my mail box, I can Login but it says : "error.jsp&enhanced=39". Please can I have some informations about this issue ?

Joe Wright · 30 March 2014 - 20:23
Australia · Vodafone Australia

Is GMX down? I can't receive e-mail. I send an e-mail to myself, it sends, then even webmail isn't receiving anything...

Harvey Skar · 11 February 2014 - 23:30
Canada · Xplornet Communications

i cant get email nothin for weeks went back yo old email now i wonder if i can merg both accounts to my old email

Peter Lyndon McGovern · 31 January 2014 - 21:02
United Kingdom · BT

Been with GMX for two days now, login i can not do, i need my email for charity work, i got all my things going though it like website, emails from sponsors, ect if i lose them then thats 6 months work gone, i need to get on soon or the charity closes.

Not good at all, just tryed to reset my password and now showing server error what do i have to do

Dean Mishler · 25 January 2014 - 13:21
United States · Windstream Communications

Unable to access GMX email via Windows Live. Website inaccessible through IE and Firefox. Anyone else?

Emurry Soup · 19 January 2014 - 03:20
United States · Comcast Cable

I can't log in??? Apparently my password or email is "wrong" and my gmail account can't authorize the account anymore. What the helll

Jonathan Busha · 16 January 2014 - 19:42
United States · TruVista Communications

Let's me log in, but won't let me go to my mailbox... I need my email to turn in school work!

Tina Telo Visser · 14 January 2014 - 23:45
Australia · Telstra Internet

I am having trouble, I have not been able to access my gmx for the last 3 days, can not log in, not impressed I use this for work!

Max Trafford · 1 January 2014 - 15:59
India · Airtel Broadband


You don't have permission to access /portal- on this server.

Additionally, a 403 Forbidden error was encountered while trying to use an ErrorDocument to handle the request.

Don Gio Legacy · 25 December 2013 - 08:20
Canada · Level 3 Communications

OK was gmx down? its slow load and when i sign in email wont load...

Michael Doyle · 24 December 2013 - 09:15
Germany · Deutsche Telekom AG

have sent 7 emails to gmx support that i cannot read my emails as the loading bar just goes round and round i have lost 600 pounds as my ticket number for my holiday was on gmx i will be sueing them and taking them to court as thier support is a damn joke

Christina Nardozzi-Forsyth · 24 December 2013 - 04:31
United States · Frontier Communications

I cant even see my email on the computer and my emails are not being sent to my phone anymore either! Grrrr...

Kitsy WooWoo · 21 December 2013 - 15:50
United States · Frontier Communications

I can't pick up any email as of today. GMX is NOT one of my favorites... not by a long shot.

Marion Woods · 17 December 2013 - 05:33
Spain · Jazz Telecom

haven't been able to read emails for last couple of days. I can log on but not check the inbox as the screen is not loading

Kathy Kurt Doerflinger · 5 December 2013 - 18:19
United States · Fuse Internet Access

GMX mail isn't working for me. When I log in I get the backdrop only nothing showing my mail - just a pretty picture. Anyone else having problems? I sent a request but no reply from GMX.

Marie-Helene Meunier · 27 November 2013 - 18:17
Canada · Colba Net

SOLUTION : I have got the same problem. I am quite sure that this is an Explorer 11 Issue (which instal itself without warnig). If I log in GMX.COM with another browser like Chrome everything is fine normal. Before closing your account, I suggest you try Google Chrome or another (non explorer ) browser

Mari-Lynn Rhodes · 25 November 2013 - 13:18
United States · Cable One

When I try to login to GMX it just loads the graphic I chose for my page which is green leaves. So like the whole screen fills up with just a giant picture of green leaves. It is really making me mad as it has been this way since Friday, Nov 22. Uggghh!!!

Edit: Well I figured out my problem with logging in to GMX so figured I'd post here just in case anyone else is having a similar issue. Last week I upgraded to IE 11. I can login and access my GMX email just fine with Firefox but cannot when I use IE 11.

Darlene Adams · 21 November 2013 - 11:42
Canada · Telus Communications

my account will open but there is nothing showing on my page ??? cant see my e--mail blank page...

Jonathan Lee · 24 October 2013 - 05:58
United Kingdom · TalkTalk

Can't access, indicates my password is wrong. Re-set, than intead of taking me back to gmx, 'server error'. No password works --- goodbye familiar password. Before this, have had too many 'your password is no longer secure -- please change' (AGAIN!!! -- 3rd time this year -- yet from 2010 to 2012, used one trusty password only.)

Paul Saint · 24 October 2013 - 05:16
United Kingdom · BT

Can access the homepage but I have various accounts and can log into none of them.

Brian Weaver · 23 September 2013 - 16:20
United States · Home Shopping Network

My account has been down (Saying blocked) for over a week now. The second time in a month. What's up? This is unacceptable. If not resolved soon, I'll abandon the account.

Jodie Swift · 18 August 2013 - 11:11
United Kingdom · TalkTalk

Error message for 3 days now is the server working or not even my phone wont retrieve

Ron Wilson · 16 August 2013 - 10:04
United States · Time Warner Cable

I was in my account early this morning 11:00 AM est, and now is their sever down and not working. I'm getting a log on error with my email address and password. So what going on?

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