website not working? Is it down right now? Server Status Check screenshot
GarminWebsite Name:
www.garmin.comURL Checked:
Response Time:
Last Down:
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Garmin Website Status History server report and response time

The above graph displays service status activity for over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
05:370.99 ms. 
07:561.39 ms.
10:191.31 ms. 
12:231.34 ms.
14:321.55 ms. 
16:461.59 ms.
18:561.32 ms. 
21:021.05 ms.
23:521.18 ms. 
02:321.3 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT 0)  |  Current server time is 03:38

We have tried pinging Garmin website using our server and the website returned the above results. If is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access Garmin - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

Having Problems with Accessing
▼ LAST 12 HOURS ...
Jerry Shapiro · 10 hours 50 mins ago
· · Internet Explorer 11.0 on Windows

I haven't been able to sync my vivofit for five days. Changed the batteries, no help.

▼ LAST 30 DAYS ...
Terry Goodfellow · 21 August 2015 - 09:25
· · Safari 8.0 on iPad

So f#!ked off can't download too many issues.

Tricia Lindsay · 4 April 2015 - 23:26
· · Safari 8.0 on iPad

I am not able to sync my Vivofit today, April 4, 2015., for the past four hours the message is sync failed server error. Help

Heather Colley · 4 April 2015 - 23:16
· · Internet Explorer 9.0 on Windows

Since changing back from daylight savings time I am unable to sync, 1st attempt at sync changed the time on the device but then got 'Sync Failed Server error' and every time I try to sync I get the same error. What is going on?

Cristescu Oana · 4 April 2015 - 22:24
· · Safari 8.0 on iPhone

Having problems syncing the devices! Server error is the message that appears on screen.

Pat Westlake · 28 March 2015 - 04:14
United Kingdom · BT · Firefox 36.0 on Windows

cannot connect now to download softwrae. Bummer.

Karon Huising · 24 January 2015 - 11:57
· · Firefox 35.0 on Windows

Cannot connect to Garmin server. Try again later.

Ron Sasso · 24 January 2015 - 11:14
· · Internet Explorer 11.0 on Windows

Yes, Garmin appears to be down. I've tried syncing several times and it is not working.

Lukas Bisek · 26 August 2014 - 05:37
United Kingdom · Easynet Global Services Limited · Internet Explorer 10.0 on Windows

Just updated Garmin Express to v and still getting "Sorry we couldn't sync your device. Please try again."
This worked for weeks with no issues... anyone else experiencing this?

Kristina Defi · 22 August 2014 - 18:48
Canada · Bell Canada · Internet Explorer 11.0 on Windows

Having serious issues on website, cannot connect to Garmin Connect : I get this on the screen:
An error occurred while processing your request.
Reference #102.14e3ab42.1408758286.15ebc0a7

Tried reaching someone at Garmin, no luck...hopefully they resolve issues soon, 'cause Timex or Polar are starting to look way better...

Steve Helton · 22 August 2014 - 17:26
United States · Verizon Wireless · Internet Explorer 11.0 on Windows

Can't upload to Garmin Connect again. The bike computer is pretty good, but the website needs help.

Joshua Alex Tygart · 22 August 2014 - 16:34
United States · AT&T U-verse · Safari 8.0 on Mac

Garmin website down. Updated my Garmin nüvi 1350 today, and not its stuck on Garmin logo, and won't go past that. Did everything I could find online, no help.

Lee Peterson · 17 August 2014 - 06:22
United States · Time Warner Cable · Firefox 31.0 on Mac

the garmin site won't work for me -- and this is happening all the time since the 'modern' site came into being -- i cannot even call up at all

Liliana Fridman · 8 August 2014 - 10:25
Israel · NetVision · Firefox 31.0 on Mac

Cannot log into the page, it's empty. My Garmin swim does upload my activities and i can see them in my iPhone app. But cannot open the page.

Jonny Harber · 8 August 2014 - 07:21
United Kingdom · Sky Broadband · Firefox 31.0 on Windows

cant view my run on garmin connect, after syncing it through Garmin express fine, I cant view my run on garmin connect, it loads the page but its blank?

Albert Stavenga · 8 August 2014 - 04:34
Netherlands · KPN · Chrome 36.0 on Windows

Currently I have trouble with uploading through Garmin Express because of a an error from the 'Garmin services'.

Janelle Nicole · 7 August 2014 - 22:40
Australia · Optus · Firefox 29.0 on Windows

have been trying for the last 2 weeks to sync my garmin vivofit, unsuccessful. Have tried re-downloading garmin express and now cannot even pair my device. What is going on??

Michael Peters · 7 August 2014 - 22:31
Canada · Telus Communications · Internet Explorer 11.0 on Windows

22:30 PDT August 8, 2014 - trying to upload my run and getting "cannot connect" messages everywhere. Tried to reinstall Express and cannot even sync my device because cannot connect to servers. sigh.

Arturo Garcia-Cuellar · 24 June 2014 - 20:06
United States · CenturyLink · Firefox 30.0 on Mac

3 times in a row in the last week... "Unable to connect to Garmin Services. Please try again later."
No "Map Update" displays. Only Software update.

Jette McKellar · 7 June 2014 - 02:03
Australia · Telstra Internet · Firefox 29.0 on Mac

I logged into Garmin Connect to download my cycling and my dashboard appears to have disappeared. I went to the old version and my rides have uploaded. I am unable to add any elements, such as Activities, to my dashboard even after I created a dashboard by clicking on the + in the top right hand corner. My husband has no such issue with his Garmin Connect. He uploaded on another computer. Any ideas as to how I can get Garmin Connect to display properly?

Don Randall · 5 June 2014 - 17:07
United States · TDS Telecom · Internet Explorer 11.0 on Windows

Unable to connect with Garmin Services but the server says it up??? Just down loaded updates for Garmin Express got a bug here????

Elizabeth Chubbuck · 2 June 2014 - 21:22
United States · Frontier Communications · Chrome 35.0 on Mac

What the hell??? 300 kb/s??? Is this 1994??? Its 9 mgs and going to take 2 hours or more?? What kind of ancient crap is this?? No wonder my BF dumped Garmin after his $400 garmin watch NEVER synced with the websites and satellites reliably. Servers down?? You have 2 of them??

Edit: How can downloading go backward??? I have 9% and now I have 7%??? This POS is going back if this never updates.. I mean 2 hours on HIGH SPEED WIRELESS?? For 9 MG?? That should take like 5 seconds!!!

Teri Harp · 29 May 2014 - 18:39
United States · Unwired Broadband · Internet Explorer 10.0 on Windows

"Unable to connect to Garmin Services. Please try again later."
No "Map Update" displays. Only Software update.

Laurendeau Jean J · 29 May 2014 - 03:46
Canada · Videotron Ltee · Chrome 35.0 on Windows

may 29 2014 garmin express is down since yesterday what a kind of business is that

Danny Roelandts · 25 May 2014 - 06:29
Belgium · Telenet N.V. · Firefox 29.0 on Windows

this are comments from long time ago but the problem is still active in may 2014. how is that possible

Cindy Zhang · 25 May 2014 - 05:45
Canada · CIK Telecom · Chrome 35.0 on Mac

There was a problem communicating with Garmin servers. Please try agin later.

This is what I get when I use Garmin Express to update maps for 40LM, you guys did a lousy job.

Kent Kemmerling · 11 May 2014 - 06:33
United States · Cinergy Metronet

I have tried to register a new Garmin purchase, but get the same error message. I have had problems with Garmin devices for 6 years and am wondering why I bought another Garmin. I often wonder how they stay in business.

Michael Mark · 11 May 2014 - 06:23
Denmark · Tele Danmark

Activity upload to Garmin Connect failed due to server error - and todays run now doesn't exist in my 620 memory...

Φειδίας Μπουρλᾶς · 27 April 2014 - 04:02
Greece · FORTHnet SA

Unable to upload the activities of my FR 620. Error message: "There was a problem communicating with the Garmin servers. Please try again later."

Matthew Moore · 26 April 2014 - 07:19
United Kingdom · Virgin Media

haven't been abe to upload to garmin since 24th. what is going on. really rgret buying 2 new garmin devices. stil, can always upload to strava.

Dave Driver · 25 April 2014 - 03:50
United States · Comcast Cable

Unable to upload my FR60 do to apparent server unavailability. It's been 3 days now and I've made attempts during a wide range of time frames. Ridiculous. Polar - I miss you! Anyone from Garmin have a clue? Hello, hello?

Ifan Thorne · 25 April 2014 - 02:43
United Kingdom · Virgin Media

Been trying to sync my Forerunner 220 for a few luck. Would at least be nice to have some info from Garmin themselves. As others have stated, what's the point in the Express application and the newly designed Garmin Connect site? Surely it would have been a good opportunity to provide some form of communicating platform.

David Eldridge · 25 April 2014 - 01:12
United Kingdom · BT

as of 24 April 2014 my data from my forerunner 10 will not upload to Garmin Connect

Corallynn Pierce · 23 April 2014 - 20:37
United States · Comcast Cable

i tried to update my GPS using Garmin express and it said it couldn't do it because it couldn't connect with the servers, like there's something wrong with them.

Kirk Jackson · 12 April 2014 - 13:55
United States · CenturyLink

"There's a problem with our servers, which means that Express is unavailable right now.." OK guys. If this is the case then the Garmin Express application HOME screen should indicate this. That way I know when it's likely to work, and when it's a waste of time. This is good software design and you're customers would greatly appreciate this improvement.

P.S. It should be possible to view data on my local machine even when there is no connection to Garmin servers. (no internet connection in general)

Bo Hardy · 5 April 2014 - 20:40
United States · Daystarr Communications

This is absolutely ridiculous. I haven't been able to upload for months. Rethinking my near-purchase of that Nike watch...

Bryony Shaw · 29 March 2014 - 20:17
New Zealand · CallPlus Services Limited

I uploaded some activities from my Forerunner 610 - status told me that they were uploaded at 2.20pm NZ time - but they do not appear on my activities listing. The last activity shown is Wednesday 26. There should be 2 from 29 March and 1 from 30 March.

Grant Wagner · 10 March 2014 - 11:08
United States · Verizon FiOS

It is up but download speeds have fallen from ~300KB/sec an hour ago to almost nothing now.

Charlie Abrahams · 9 March 2014 - 10:30
United States · Comcast Cable

Definitely not working smoothly. It seems they typically have trouble on weekends. Not surprising.

Reginald Polk · 28 November 2013 - 12:26
United States · Cox Communications

Down Down Can't get to the shopping page. They are still posting to FB though. Prioties

Adrian Leach · 26 October 2013 - 09:25
United Kingdom · Imperial College London

I was having problems getting to Analyse|Activities page (which has been saying "Temporarily shutdown for maintenance etc." for three days), but followed the instrctions above and navigated to the page, pressed the Ctrl F5 keys (as instructed) and it worked.

Δημήτρης Μπερετζίκης · 24 October 2013 - 07:09
Greece · Tellas

I can't see and add friends to my group on connect end every time say "Sorry, our site is temporarily down for maintenance. Please check back soon"
What the problem?

Jon F Weber · 5 October 2013 - 12:27
United States · Time Warner Cable

attempted to upload a 2 hour ride and get "failed" with error report internal server error. Any idea why?

Ian Woodbridge · 8 September 2013 - 17:44
United Kingdom · Be Un Limited

Yup, did a run and tried to upload. It's down. Hope the miles are not lost, it was a PB I think godammit...

Lisa Collins · 8 September 2013 - 17:29
United States · Verizon Internet Services

I tried to upload 2 activities from my Forerunner 210, one of which is nearly identical to an activity that I've tracked dozens of times (at the same location) and I also keep getting an "Internal Server Error".

Gerard Powers · 8 September 2013 - 17:18
United States · Comcast Cable

I too, am getting internal server errors, attempting to upload data from an Edge 800.

Fraser Mccallum · 8 September 2013 - 15:44
United Kingdom · Cable & Wireless UK P.U.C.

Internal Server Error when uploading new data from FR 305. Seems I'm not the only one.

Sudipto Ghoshal · 8 September 2013 - 14:54
United States · Cox Communications

"Internal Server Error" on trying to upload new data from Forerunner 210. This has been happening for the last couple of hours. Appears to be happening to other users as well, so it is likely that their data server is down.

Franck Crosnier · 8 September 2013 - 13:15
United Kingdom · Virgin Media

Back on the website. Asked for upload from the website. got the message "Failed" "internal server error". This can't be more specific !

Franck Crosnier · 8 September 2013 - 13:06
United Kingdom · Virgin Media

Have been trying to upload and transfer data from watch for 2hours. ANT agent explicitly writes "connecting to server" but doesn't reach apparently. This website says "server up". !!! Can't see my activity stat. frustrating

Alan Hibben · 5 September 2013 - 14:00
Canada · Rogers Cable

Garmin Express says the connection to the update server is lost. Awaiting reconnection but it never reconnects

George Korkgy · 17 August 2013 - 15:28
United States · Optimum Online

910xt has been trying to transfer data for the last two days, but the site will not record it. It's an endless loop of the watch saying "transferring" for a minute then it stops for a minute, then tries again.

Parvez Mohiuddin · 19 July 2013 - 06:51
India · BSNL website is down. I hope GARMIN rectifies this immediately.

Antuan Ganxó · 8 July 2013 - 05:53
Spain · Telefonica de Espana

Sorry, our site is temporarily down for maintenance. Please check back soon. What is that?? weeks like this... :(

Piyush Sharma · 4 July 2013 - 02:23
India · Airtel Broadband

unable to down load my online maps purchased from Garmin site. why sell maps when they cannot be downloaded on device...

Paulette Young · 19 June 2013 - 08:17
United States · AT&T Internet Services

We live in Nevada. Over the weekend our GPS didn't work. Turned it on this morning and it is up and running again. Maybe a sattellite issue. Glad it is working.

Penny Snellgrove · 11 June 2013 - 09:42
United Kingdom · Iomart Hosting Limited

Why take my money when the system is down, hopeless especially now I have seen all the other comments

Graziella Ghosn Sharbel Rashed · 6 June 2013 - 05:54

I have just spent 150$ worth maps and then the website now tells me sorry system is down... hmm so i reckon once it's functional again, I will look like a bloody fool who was fooled by a satellite and misled into throwing money down the drain! am angry!!!

Eli Gal · 28 April 2013 - 10:42
Israel · Bezeq International

All day long am getting this error:

Sun OfMan · 26 April 2013 - 09:32
United Kingdom · Sky Broadband

Haven't been able to upload my marathon data!! Using Mapmyrun instead...

Raul A. Lopez · 24 April 2013 - 06:02
United States · Baptist Health South Florida

Not able to log into Garmin Connect... any one else having this issue? (since yesterday)

Victor Safonov · 16 April 2013 - 08:04
Canada · Coast Capital Savings Credit Union

second day in row getting this :( can't get any updates

Fritz Barowsky · 18 March 2013 - 11:15
United States · Cisco Systems

Can't get access to the upgrade server, or the new Garmin Express software stinks.

John McKern · 25 February 2013 - 19:16
United States · Charter Communications

I have a Garmin Approach S1, and I would like to know if I can go back and forth between getting the distance to the hole and getting the current time?

Anne Christine · 9 February 2013 - 11:59
United States · Time Warner Cable

The homepage loads for me, but the second I try to go to my dashboard (for garmin connect) or to analyze my activities, the page will not load and Google Chrome asks me if I want to kill the page. This has been going on for about a week now!

David Reals · 4 February 2013 - 12:16
Ireland · Eircom

Garmin connect is a brilliant site, but is constantly out of action. Pity, as the facility is one if the best motivational tools around.

Bill DeGraaf · 30 December 2012 - 07:52
United States · Charter Communications

Still getting the "invalid product key" message using Map Updater this morning.

Jim Anderson · 29 December 2012 - 18:26
Canada · Bell Aliant

My map update, half installed, then quit, now I have no map at all on my gps... Also, unable to do any updates, as it gives me the error message, unable to communicate with device.

Warren Garcia · 29 December 2012 - 15:45
Canada · Telus Communications

Website is up, but the map downloading seems to still be mesed. I've been trying to update my newly purchased Nuvi 50LM and I get an error message or some "invalid product key" message depending on which program i'm trying to do it with (Lifetime Updater or Map Updater program, respectively). On their forums it looks like many people are having the same problem.

Perseus Medusa · 28 December 2012 - 15:27
United States · Wells Fargo & Company

At this time is up. It even allowed me to log on to my account. However Product Registration or MyGarmin gives that Maintenance down page.

Robert Rhea · 28 December 2012 - 15:06
United States · Comcast Business Communications

Garmin map services are down. The web site is up, but any of the map servers or validation servers are down. You will not be able to register devices, or start mobile applications that require validating to their servers.

Ken Weaver · 28 December 2012 - 14:12
United States · Comcast Cable

Their map updating site says, "Sorry, our site is temporarily down for maintenance. Please check back soon."

Al Winkler · 28 December 2012 - 12:54
United States · Verizon FiOS

I can't reach them for support and unable to upload info for my ANT+ to use with my Forerunner 410 wtch. Been like this for close to 6 hrs now.

Mitch Samuels Grystar · 28 December 2012 - 12:16
United States · Networks On-Line

yep... I can't get on site or get phone support either since 10:00 a.m. It is now 2:15

Ylsa Maj · 28 December 2012 - 11:40
United States · Windstream Communications

trying to update maps. No luck. servers are down. Maybe just inundated with traffic, will check back later

Rovin Hooligans · 28 December 2012 - 11:05
United States · CenturyLink

no phone support either "circumstances beyond our control call later"

Shannon Sorensen · 28 December 2012 - 10:16
United States · CenturyLink redirected to "Sorry, our site is temporarily down for maintenance.

Please check back soon." -- lame

Sandy Lee Macdonald · 28 December 2012 - 09:38
United States · Verizon FiOS

been trying to register for the past 2 hours and get the temporarily down for maintenance

Perseus Medusa · 28 December 2012 - 09:04
United States · Wells Fargo & Company as wells are down at this time. I get maintenance error.

Owen Davies · 28 December 2012 - 08:36
United Kingdom · Virgin Media

Bought the 50 LM today, taking it back tomorrow - it's pointless having 'lifetime' updates if their site is always down. Can't even register it. Very poor.

Joseph Danko · 9 September 2012 - 15:54
United States · Comcast Cable back up today and making things just as difficult to download maps.

Joseph Danko · 7 September 2012 - 17:33
United States · Comcast Cable

GARMIN web site is having problems. There is a column of mysterious icons down the middle of the page almost any place you go and it is almost impossible to navigate anywhere you need to go. It is impossible to make out the 800 number. I had to call the direct number. They said, "we are working on it".

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