website not working? Is it down right now? Server Status Check screenshot
GarminWebsite Name:
www.garmin.comURL Checked:
Response Time:
Last Down:
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Garmin Website Status History server report and response time

The above graph displays service status activity for over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
17:591.17 ms. 
21:180.86 ms.
00:041.19 ms. 
03:521.87 ms.
10:311.87 ms. 
12:531.87 ms.
17:571.86 ms. 
20:130.78 ms.
23:111.25 ms. 
06:521.6 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT 0)  |  Current server time is 10:25

We have tried pinging Garmin website using our server and the website returned the above results. If is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access Garmin - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

Having Problems with Accessing
Colin Hartland · 17 July 2016 - 20:43
· · Internet Explorer 11.0 on Windows

Been trying to download my run all day and keep getting a message saying server unavailable at the moment

Caroline O'Neill · 7 July 2016 - 17:43
· · Chrome 46.0 on Windows

I've just bought a virofit, and this isn't great, that I cant set it up due to the server not working. :(

Giga Lee · 11 June 2016 - 17:45
· · Firefox 47.0 on Windows

Garmin connect is showing "error syncing with garmin connect". This has been showing for the past 3 days. I have been using garmin connect for over 6 months now and no problem until now. This is so frustrating trying to figure out how to connect my Garmin edge 800 & vivoactive watch. Especailly the only way for me to download to strava from my garmin edge is through Garmin Connect.

Ciro Della Corte · 2 June 2016 - 00:42
· · Chrome 50.0 on Windows

Still "Error syncing with Garmin Connect". The Garmin software team is embarrassing !!!

Vasily Kerov · 2 June 2016 - 00:19
· · Chrome 50.0 on Mac

The problem was Google Chrome being the default browser. I changed it to Safari, restarted the Mac, and it connected right away. Good luck!

Daniel Irwin · 2 June 2016 - 00:07
· · Chrome 50.0 on Mac

Cannot connect to Garmin Express to update my maps, am I the only one having this issue?

Rhonda Klyzub · 2 June 2016 - 00:00
· · Chrome 50.0 on Windows

immediately says "Error syncing with Garmin Connect" many days is this going to last??

Sabine JaBe · 25 May 2016 - 17:18
· · Firefox 46.0 on Windows

no Connect since 4 days :(

Marty Justree · 24 May 2016 - 16:36
· · Firefox 46.0 on Windows

I had the same problem. Installing latest version of Garmin express resolved it for me

Colin Barrow · 16 May 2016 - 16:43
· · Chrome 50.0 on Windows

my new vivofit watch now

i have started to using garmin dirrect to computor instead of my tusted andriod phone, didnt work yesterday (just time) and now garmin connect server is down today, would not recommend this watch. just so annoying.

Lianne McMerkl · 13 May 2016 - 00:15
· · Safari 9.1 on Mac not syncing activities with heart rate monitor. will sync steps only

Carmel Doherty · 11 May 2016 - 14:38
· · Chrome 49.0 on Mac

My Vivofit2 has turned itself off and will not turn on, what do I do, it is brand new?

Anita Karba-Staggl · 11 May 2016 - 01:57
· · Internet Explorer 10.0 on Windows

Very disappointing - server has been unavailable every single time I tried for the last couple of weeks

Morgan Fenstermaker · 10 May 2016 - 14:20
· · Internet Explorer 11.0 on Windows

Viviofit will not pair with the connect app on co-worker's phone, tried removing the device and re-adding, as this worked with my husbands vivofit, now we are getting a connection error-could uninstalling and reinstalling the app itself work?

Graeme Ousby · 10 May 2016 - 12:07
· · Chrome 49.0 on Windows

sign in failed.cannot sign in.try later...this is driving me nutts, any one getting the same problem or should i be moore patiant aftert 24 hours of trying?? thanks for any fixes.

Douglas Maass · 9 May 2016 - 00:03
· · Safari 9.1 on Mac

I am unable to contact Garmin by email, using either Firefox or Safari. On Safari the site won't let me choose the service I'm seeking; and on Firefox the site won't let me enter the series of my nuvi. The web site just stalls and I can't continue.

Amanda Shoffner · 30 April 2016 - 19:15
· · Chrome 38.0 on Android

My vivo fit was not syncing and now won't pair with the app. I am extremely frustrated. I have beenbtrouble shooting all day. What a pain!!

Julie V. Simpson · 26 April 2016 - 20:22
· · Chrome 51.0 on Mac

27 April 2016 Garmin Vivosmart HR not syncing on either iPhone or Garmin Connect website dashboard.

Catherine Crawshaw · 22 April 2016 - 16:21
· · Safari 9.0 on iPad

My viva fit 2 data on my tablet is not updating on all pages

John Edwards · 16 April 2016 - 11:44
· · Chrome 49.0 on Windows

keep getting 600 internal server to correct this on garmin vivofit

Laurie Pearson · 14 April 2016 - 21:49
· · Chrome 49.0 on Android

Can't sync vivofit with my tablet since yesterday mid morning - please correct - have tried pair - turn off and reset bluetooth - everything suggested except reinstall - prefer not to lose all my history - the apps says it connects then times out and tells me to push the sync button -

Tudor Jones · 10 April 2016 - 13:09
· · Safari 9.0 on iPad

Haven't been able to sync my new Approach S20 via connect mobile on iPhone for the last three days. Garmin ignoring my emails (not surprising from previous posts). I can sync via my PC but that's not what I bought it for!

Frank Galvan · 9 April 2016 - 20:16
· · Chrome 49.0 on Windows

looks like it is not working form me...

Tracey Hume · 7 April 2016 - 17:54
· · Safari 9.0 on iPad

Haven't been able to synch all day today or last night. Doesn't even seem to try.

Randall R Schulz · 5 April 2016 - 02:09
· · Firefox 45.0 on Mac

I get the “Network Connection Error” repeatedly when trying to save the user information for an Index scale that went belly up during a weighing. I have posted about this in multiple places with no response from Garmin. This is the 2nd scale I had. The first never worked right and Garmin’s tech support is a joke (and an insult to its customers), wherein they subject you to a one-per-day set of stupid questions via email that have nothing to do with the failure. (“Do you take your socks off before weighing yourself?” Seriously? How could I not know this??)

Julie Louise Carlon · 4 April 2016 - 03:13
· · Chrome 42.0 on Windows

Yes, I cannot sync. It did sync for my walk earlier in the day but did not sync the step count. I am in Australia but belong to 8 different steps counting groups....when I look at the step counts, and there are a lot of 0 recordings, I think then it is a universal problem.

Denise Sowers Speaks · 4 April 2016 - 01:37
· · Safari 9.0 on iPhone

Can't sync my vivofit 2 all day. What's going

Sherrie Estes · 4 April 2016 - 01:35
· · Firefox 45.0 on Windows

Let me say, website working according to this stats page, but Garmin Connect (phone, website) is down. This "IS IT DOWN RIGHT NOW" page is for not

Sherrie Estes · 4 April 2016 - 01:31
· · Firefox 45.0 on Windows

Still completely down. Garmin Status still says down.

Bill Zander · 4 April 2016 - 00:44
· · Internet Explorer 11.0 on Windows

my vivofit 2 will not sync to garmin connect after numerous attempts

Jean Mau · 4 April 2016 - 00:27
· · Safari 9.0 on iPhone

Has been down all day and am in the West. This is very frustrating. Have rebooted phone twice with no change.

Allison Black · 3 April 2016 - 22:50
· · Safari 9.0 on iPad

Can't sync all day, 8 hours so far. I am rethinking my activity tracker!

Ravenred Lynn · 3 April 2016 - 22:49
· · Chrome 49.0 on Windows

have not been able to properly sync my has been messed up all day, won't even log my info from yesterday....very unhappy

Tracey Hume · 3 April 2016 - 22:21
· · Safari 9.0 on iPad

I still can't synch my vivofit as still saying down for maintenance. Been like tha all day, very frustrating. When will it be back up?

Kevin L. Dixler · 3 April 2016 - 21:08
· · Safari 600.1.4 on iPhone

Garmin Connect has been down all day in Northeast Illinois in that you can't upload steps. The only thing that uploaded was running activity, but not steps or challenges.

Margaret Murphy · 3 April 2016 - 19:35
· · Chrome 49.0 on Windows

tried several times to sync. message came about 10 am that system was having difficulties.. Tried again at 3:30. Still does not sync. NOW WHAT?

Tony Reeve · 3 April 2016 - 19:32
· · Safari 9.1 on Mac

Unable to sync/upload running data from my Fenix 3. Been like it all aftrenoon, lots of unhapy people tweeting. Like everyone else nothing from Garmin on what the problem is and when it's likely to be solved. So much for the cutsomer experince Garmin!

Paula Frankland · 3 April 2016 - 19:00
· · Chrome 49.0 on Windows

Garmin has been down ALL day. Please can you say when it will be working again ?

Queenie Tan · 3 April 2016 - 17:26
· · Chrome 49.0 on Android

I got the message saying sync successful but data delay and check back later. I checked back a fee time still have the same message. Do you know when the data can be synchronized?

Orla Leydon · 3 April 2016 - 17:20
· · Chrome 49.0 on Windows

Garmin down for me too in Ireland

Lucy Sookun · 3 April 2016 - 17:04
· · Chrome 49.0 on Windows

I get an error message when trying to sync on Express and then on Connect it says "The Login serivce at myGarmin is down" But no info on when it will be resolved

Georgine Lee · 3 April 2016 - 16:19
· · Safari 9.0 on iPhone

My activity has synched finally but nothing else

Barton Dorman · 3 April 2016 - 14:58
· · Safari 601.1.46 on iPhone

Garmin is down for me right now, says for maintenance.

Mark Sparks Warnes · 3 April 2016 - 13:52
· · Safari 9.0.3 on Mac

Just managed to sync and subsequently logged into Garmin Connect - I can now see my stats up on the site.

Sara Vanderburg Emanuel · 3 April 2016 - 13:47
· · Safari 9.0 on iPhone

Me too. I'm in Chattanooga

Penny Roberts · 3 April 2016 - 13:45
· · Chrome 49.0 on Windows

'Sorry. The login service at myGarmin is down. You will not be able to use Garmin Connect right now.'

I am in the UK, is anyone else experiencing this in the UK?

Sara Vanderburg Emanuel · 3 April 2016 - 13:44
· · Safari 9.0 on iPhone

Bought vivosmart hr 4 days ago and nothing but problems syncing. Wondering if I have a bad device. Won't sync with MFP and now says that garmin is down for maintenance... Is garmin always this unreliable?

Lorraine Bailey Pook · 3 April 2016 - 13:17
· · Chrome 49.0 on Windows

Sorry. The login service at myGarmin is down. You will not be able to use Garmin Connect right now

Have had this post when trying to syn for the last 2 hours or so.... not sure if they are having problems in general?

Joanna Young Huett · 3 April 2016 - 13:11
· · Internet Explorer 11.0 on Windows

Unable to sync device info to Connect app on my iPhone 5S. Started at 6 a.m. EST this morning. Latest error is "Sorry, we're down for maintenace. Check back shortly." I'm in Atlanta, GA, USA.

Martin Smith · 3 April 2016 - 12:29
· · Chrome 19.0 on Windows

Have been unable to Sync since Friday. Had numerous PC login error messages over the past 2-3 hours, including getting 'Garmin Connect is temporarily unavailable. Please try again in a few minutes'. When I have been managed to log in the site is half up and I cant do anything.

Linda Cataldo · 3 April 2016 - 11:41
· · Chrome 49.0 on Windows

Keep getting 'Garmin Connect is temporarily unavailable. Please try again in a few minutes' This has been going on for an hour

Michelle Lewis · 3 April 2016 - 11:11
· · Safari 9.0 on iPhone

Thank you Mark, your response is much appreciated! I was beginning to panic after months of research and saving that id bought the wrong product! Thanks again and fingers crossed it will all be sorted soon.

Debbie Brown Angleton · 3 April 2016 - 11:10
· · Chrome 49.0 on Android

I've been trying to sync vividly for. 1.5 hours. Uninstalled and reinstalled with no luck.

Mark Sparks Warnes · 3 April 2016 - 11:09
· · Safari 9.0.3 on Mac

Looks like site may be starting to come back up , bit by bit, I can now get into some elements of my account after logging in. Garmin have got some info posted up too at which hopefully wil be useful. Looks like things are getting rolling again.

Mark Sparks Warnes · 3 April 2016 - 11:06
· · Safari 9.0.3 on Mac

Hang in there Michelle, I've been a Garmin customer for several years and the Garmin Connect site in my experience is normally very reliable - you have been very unfortunate to hit this issue on first use. I'm hoping they have it back soon.

Mark Sparks Warnes · 3 April 2016 - 11:04
· · Safari 9.0.3 on Mac

Can reach sign-on page but get errors when signing in. I have no doubt that there are people at Garmin pulling out all the stops, probably on their day off trying to get this back up asap, but would be great if some sort of communication could be provided to all the customers so they don't waste time trying to troubleshoot the issue at their end - reinstalling apps, clearing browser cache, re-pairing devices etc etc. Good luck finding the glitch Garmin hopefully BAU very soon :D

Derek Smith · 3 April 2016 - 11:03
· · Chrome 49.0 on Windows

i am unable to update garmin express to my gps nuvi 55lm had this problem for last 2 days.No connection to servers is result of update request.

Michelle Lewis · 3 April 2016 - 10:46
· · Safari 9.0 on iPhone

I've just bought a fenix 3 and managed to set it up on Friday with Garmin connect too, however yesterday I couldn't sync my device to the connect app and today I can't sign in at all to connect. I spent a lot of time researching which device to get and found this was the perfect one for me, however don't want to spend the money on something that doesn't work properly. Is this a common problem with Garmin connect?

Nick Herridge · 3 April 2016 - 10:42
· · Chrome 46.0 on Windows

Come on Garmin, sort it out, been down for a while now, appreciate that these things happen, but the lack of information from yourselves is not brilliant customer service!

Craig Boothe · 3 April 2016 - 10:35
· · Chrome 49.0 on Windows

Also unable to sync my run from this morning. Tried via Garmin Express and that is saying we are unable to add this device because servers are unavailable

James Dunn · 3 April 2016 - 10:10
· · Safari 9.0 on iPhone

Just purchassed a Garmin and first experiences are not good. Garmin Connect fails to sync on first use!

Neil Toms · 3 April 2016 - 09:53
· · Safari 9.1 on Mac

Can't sync garmin 520 with iphone or macbook

Daniel Winter · 3 April 2016 - 09:51
· · Safari 9.0 on iPad

No Sync possible since today morning. Mobile an Desktop Connect App do not work aswell. Fenix 3. please fix asap

Zain Kapasi · 3 April 2016 - 09:47
· · Firefox 45.0 on Mac

Server currently down. 3rd April 2016. Can't post ride from this morning.

Oded Levy · 3 April 2016 - 09:45
· · Chrome 49.0 on Windows

Sync Fail Upload Error. Also and internal server error on Garmin connect. Cannot Sync. Please fix. Thks

Jon Bowser · 3 April 2016 - 09:34
· · Chrome 49.0 on Windows

i have tried numerous times to sync run this morning and constantly telling there is a problem

Caroline Ecklund · 3 April 2016 - 09:16
· · Chrome 49.0 on Android

My vivofit will not sync. Saying...error code 500. Help me. I just purchased 4 days ago.

Kirsty Bromley · 3 April 2016 - 09:07
· · Chrome 49.0 on Android

Internal error
Fix problem garmin

Chris Donegan · 3 April 2016 - 09:04
· · Chrome 46.0 on Windows

Trying to sync my vivofit. Get error message saying Garmin Express unable to communicate with the server

Raquel Carrasco Lascano · 3 April 2016 - 09:01
· · Safari 9.0 on iPhone

I've been trying to pair or sync my vivo fit for 2 days to both my laptop and my iPhone and it won't do it.. Error or try later comes up
I'm returning this to the store ... Disappointed

Chantel Bender · 3 April 2016 - 08:33
· · Chrome 49.0 on Android

I keep getting a error message while trying to sync my vivofit2. Unable to load data. Went to computer desktop and it says having trouble communicating with server.

Danny Falcao · 2 April 2016 - 04:18
· · Chrome 49.0 on Windows

As per Garmin:

We are currently experiencing issues during login to the website. We are investigating the issue.

Check it out at:

Lee Crane · 30 March 2016 - 15:35
· · Internet Explorer 11.0 on Windows

cant upload my run from watch.Bluetooth or wifi says transfer complete but don't show on connect mobile

Alan Horne · 28 March 2016 - 09:29
· · Chrome 46.0 on Windows

no server !!!!!!!!

Gabriel Oswald · 19 March 2016 - 21:31
· · Safari 9.0 on iPhone

Server down! Device will only display! ETA on server?

Bjørn Sandelien · 18 March 2016 - 16:49
· · Chrome 49.0 on Windows

Synchronizing is possible, however none of the recorded data are displayed. The site has been down for maintenance several days. How can Garmin live with such a detrimental situation? When will the page be up and running again?

Mary Childs · 13 March 2016 - 14:38
· · Safari 9.0.3 on Mac

Have managed to upload cycle ride but can't view it!

Rhonda Klyzub · 4 March 2016 - 01:13
· · Chrome 48.0 on Windows

Unable to sync vivofit to computer. Been going on since 02/29

Liz Hummer · 26 February 2016 - 05:49
· · Safari 9.0 on iPad

Tonight I was unable to sync my vivifit 2 to my iphone 6. I tried multiple times. I then deleted the cookies on Safari, turned wifi off, turned Bluetooth off and then turned wifi on followed by Bluetooth. I shut my phone off. Finally, I deleted the Connect app. When I tried to download Connect, I needed to pair my device. It wouldn't pair. Both the syncing and pairing attempts came back with the same message -- server error.

Luis Orozco · 7 February 2016 - 21:08
· · Chrome 48.0 on Mac

Bought new vivosmart device-- unable to configure it cause it says There was an error trying to complete your request... from their own app

James Downie · 5 February 2016 - 16:20
· · Chrome 48.0 on Windows

After leaving the website alone for several days, I still find that I am unable to connect to receive any updates for my Nuvi 2445. I have tried using the Garmin Express program and Garmin Support. Has anyone any suggestions?

Waldo Van Der Waal · 2 February 2016 - 15:34
· · Safari 9.0 on iPhone

Network Connection Error, all of a sudden. fenix 3 had no problems to
Connect until now. Nothing changed in setup or home network.

Aistė Mažeikų Stebuklas · 31 January 2016 - 07:56
· · Chrome 48.0 on Windows

Gonzalo Belmont I have same problem, bought vivofit yesterday and can not connect for 24 hours now, really thinking to return and get another brand device.

Sarah Gunn · 17 January 2016 - 12:30
· · Safari 6.2.8 on Mac

just such a load of rubbish the software never works there is always a problem uploading and connecting

Ron Bernier · 7 January 2016 - 23:59
· · Safari 9.0.2 on Mac

I have been trying to connect to Garmin Express all day (Jan. 7) and nothing...

Li パトリス · 28 December 2015 - 13:32
· · Internet Explorer 11.0 on Windows

I can't upload my activities to Garmin Connect since 20 Dec 2015. It displays "... problem connecting to Garmin servers".
I can't figure out what's wrong. I notice that if I do more one activities for several days and I don't upload them, I do have this kind of problem.
Please HELP!
GARMIN; what are you doing to solve this problem????????

Denise Camin · 27 December 2015 - 14:34
· · Safari 8.0 on iPhone

I can't sync my vivofit2 and keep getting a server error. How do I fix this?

Therman Smith · 20 December 2015 - 15:09
· · Safari 9.0 on iPhone

I have had my Vivofit for a week and it never has gotten past the server error. Best I can tell it is a worthless waste of money. My spouse got a Fitbit the same day and it took just a couple of minutes to have it up and running. Garmin needs to fix this or get out of the business

Freda Grace Brandenburg · 28 November 2015 - 04:13
· · Internet Explorer 11.0 on Windows

Connect is syncing but I'm getting "network error connection" on "sleep details" showing some of your data could not be downloaded. Pull to refresh but this doesn't not solve problem. Shows last sync 11/11/15 but I sync my vivofit everyday. Any suggestions as how to solve this error?

Sandy Dickinson Ackermann · 18 November 2015 - 23:36
· · Firefox 41.0 on Windows

I solved my problem by deleting my Garmin Connect app on my iPhone 5c and completely reloading. After reloading and pairing, all my data was there. Everything seems to be working properly now. No more Net Work error messages.

Sandy Dickinson Ackermann · 18 November 2015 - 21:27
· · Firefox 41.0 on Windows

My Garmin Connect app on iPhone 5c shows when it is syncing with my vivofit but after doing so when I try to access info for steps and sleep, Garmin Connect tells me there is a network error. I've been getting this message since 11/11/2015. And, after I sync with Vivofit, my Garmin Connect app on iPhone still shows my last sync was 11/11/2015.

Enzo Millard · 17 November 2015 - 16:53
· · Safari 9.0 on iPad

My Garmin is still not working, I'm I doing something wrong? It loads my steps but not my running info... Getting frustrated now !, GARMIN HELP ??

Annette Gillibrand · 17 November 2015 - 07:03
· · Safari 9.0 on iPad

My vivofit band hasn't synchronised properly for days. Fed up with "no internet connection" notice. Going to give up wearing it soon as sate of time if I can't access the informstion

Rosemary Thompson · 16 November 2015 - 23:08
· · Safari 9.0 on iPad

I also deleted the ConnectGarmin app on my IPAD then reinstalled and paired again. Now all is working good. Hopefully for long time to come. All my data is there now also.

Elliot Gross · 15 November 2015 - 23:49
· · Chrome 46.0 on Windows

I haven't been able to connect my vivofit to the network for 5 days. When will this problem be fixed?

Suchart Sununkingpet · 15 November 2015 - 13:39
· · Chrome 46.0 on Windows

My vivosmart got issue due to the connection server that can't connect since 11 Nov 2015. It's seem the service was down until can't sync any info.

Marilyn McIntire Phillips · 15 November 2015 - 11:12
· · Safari 9.0 on iPhone

Network Connection Error from iOS app. Summary screen world but no detailed data. This has been going on for days! Garmin, please correct this issue.

Rainey Richards Schwab · 15 November 2015 - 03:48
· · Safari 9.0 on iPhone

Also with vivofit and have not been able to sync with myfitnesspal since 11/10/15. Very. Very. Frustrated. What is being done to correct this? I've uninstalled and reinstalled multiple times.

Shirley Barclay · 15 November 2015 - 00:54
· · Safari 9.0 on iPhone

With the vivofit I keep getting network connection error message. Has been happening for about three days.

Anthony Borg · 15 November 2015 - 00:14
· · Safari 5.1.9 on Mac

Is Garmin doing anything aout this have not been able to sync for 5 days not good enough

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