website not working? Is it down right now? Server Status Check screenshot
GarminWebsite Name:
www.garmin.comURL Checked:
Response Time:
Last Down:
Checking Garmin
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Garmin Website Status History server report and response time

The above graph displays service status activity for over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
00:1914.93 ms. 
02:4514.79 ms.
05:5414.79 ms. 
07:5914.91 ms.
10:1514.84 ms. 
12:5214.84 ms.
15:0214.88 ms. 
17:1414.81 ms.
19:1914.83 ms. 
21:2314.85 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT -7)  |  Current server time is 22:43

We have tried pinging Garmin website using our server and the website returned the above results. If is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access Garmin - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

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Having Problems with Accessing
Kirk Jackson · 12 April 2014 - 13:57

P.S. It should be possible to view data on my local machine even when there is no connection to Garmin servers. (no internet connection in general)

Kirk Jackson · 12 April 2014 - 13:55

"There's a problem with our servers, which means that Express is unavailable right now.." OK guys. If this is the case then the Garmin Express application HOME screen should indicate this. That way I know when it's likely to work, and when it's a waste of time. This is good software design and you're customers would greatly appreciate this improvement.

Bo Hardy · 5 April 2014 - 20:40

This is absolutely ridiculous. I haven't been able to upload for months. Rethinking my near-purchase of that Nike watch...

Bryony Shaw · 29 March 2014 - 20:17

I uploaded some activities from my Forerunner 610 - status told me that they were uploaded at 2.20pm NZ time - but they do not appear on my activities listing. The last activity shown is Wednesday 26. There should be 2 from 29 March and 1 from 30 March.

Grant Wagner · 10 March 2014 - 11:08

It is up but download speeds have fallen from ~300KB/sec an hour ago to almost nothing now.

Charlie Abrahams · 9 March 2014 - 10:30

Definitely not working smoothly. It seems they typically have trouble on weekends. Not surprising.

Allen Lewis · 25 December 2013 - 16:16 website is displaying something called MicroHost

Reginald Polk · 28 November 2013 - 12:26

Down Down Can't get to the shopping page. They are still posting to FB though. Prioties

Adrian Leach · 26 October 2013 - 09:25

I was having problems getting to Analyse|Activities page (which has been saying "Temporarily shutdown for maintenance etc." for three days), but followed the instrctions above and navigated to the page, pressed the Ctrl F5 keys (as instructed) and it worked.

Brian Sheley · 24 October 2013 - 22:13

Garmin website is down. Thumbs down.

Δημήτρης Μπερετζίκης · 24 October 2013 - 07:09

I can't see and add friends to my group on connect end every time say "Sorry, our site is temporarily down for maintenance. Please check back soon"
What the problem?

Jon F Weber · 5 October 2013 - 12:27

attempted to upload a 2 hour ride and get "failed" with error report internal server error. Any idea why?

Douglas Dearhamer · 9 September 2013 - 14:24

finally got mine to go, no word from garmin as to rfo

Jan Schneeweis · 8 September 2013 - 17:51

Seems to be working again now.. just uploaded my run from yesterday

Ian Woodbridge · 8 September 2013 - 17:44

Yup, did a run and tried to upload. It's down. Hope the miles are not lost, it was a PB I think godammit...

Lisa Collins · 8 September 2013 - 17:29

I tried to upload 2 activities from my Forerunner 210, one of which is nearly identical to an activity that I've tracked dozens of times (at the same location) and I also keep getting an "Internal Server Error".

Gerard Powers · 8 September 2013 - 17:18

I too, am getting internal server errors, attempting to upload data from an Edge 800.

Shane Plummer · 8 September 2013 - 17:11

internal server down for 405cx

Ian Smith · 8 September 2013 - 17:03

Internal Server error trying to upload from FR210

Suzi Dearmont · 8 September 2013 - 16:25

internal server error here also.

Alex Baruth · 8 September 2013 - 16:01

Server error here too, hope they resolve this soon.

Fraser Mccallum · 8 September 2013 - 15:44

Internal Server Error when uploading new data from FR 305. Seems I'm not the only one.

Sudipto Ghoshal · 8 September 2013 - 14:54

"Internal Server Error" on trying to upload new data from Forerunner 210. This has been happening for the last couple of hours. Appears to be happening to other users as well, so it is likely that their data server is down.

Juha Tiihonen · 8 September 2013 - 13:19

"Internal Server Error" for upload of ride files from Edge 800

Franck Crosnier · 8 September 2013 - 13:15

Back on the website. Asked for upload from the website. got the message "Failed" "internal server error". This can't be more specific !

Franck Crosnier · 8 September 2013 - 13:06

Have been trying to upload and transfer data from watch for 2hours. ANT agent explicitly writes "connecting to server" but doesn't reach apparently. This website says "server up". !!! Can't see my activity stat. frustrating

Adam Ryan · 8 September 2013 - 09:02

Down for maintenance

Alan Hibben · 5 September 2013 - 14:00

Garmin Express says the connection to the update server is lost. Awaiting reconnection but it never reconnects

Robert H Wilson · 5 September 2013 - 11:25

Garmin update has been down all day.

George Korkgy · 17 August 2013 - 15:28

910xt has been trying to transfer data for the last two days, but the site will not record it. It's an endless loop of the watch saying "transferring" for a minute then it stops for a minute, then tries again.

Parvez Mohiuddin · 19 July 2013 - 06:51 website is down. I hope GARMIN rectifies this immediately.

Antuan Ganxó · 8 July 2013 - 05:53

Sorry, our site is temporarily down for maintenance. Please check back soon. What is that?? weeks like this... :(

Piyush Sharma · 4 July 2013 - 02:23

unable to down load my online maps purchased from Garmin site. why sell maps when they cannot be downloaded on device...

Paulette Young · 19 June 2013 - 08:17

We live in Nevada. Over the weekend our GPS didn't work. Turned it on this morning and it is up and running again. Maybe a sattellite issue. Glad it is working.

Penny Snellgrove · 11 June 2013 - 09:42

Why take my money when the system is down, hopeless especially now I have seen all the other comments

Graziella Ghosn Sharbel Rashed · 6 June 2013 - 05:54

I have just spent 150$ worth maps and then the website now tells me sorry system is down... hmm so i reckon once it's functional again, I will look like a bloody fool who was fooled by a satellite and misled into throwing money down the drain! am angry!!!

Eli Gal · 28 April 2013 - 10:42

All day long am getting this error:

Sun OfMan · 26 April 2013 - 09:32

Haven't been able to upload my marathon data!! Using Mapmyrun instead...

Raul A. Lopez · 24 April 2013 - 06:02

Not able to log into Garmin Connect... any one else having this issue? (since yesterday)

Anthony Roach · 23 April 2013 - 06:27

Garmin connect down at least 24 hours now.

Victor Safonov · 16 April 2013 - 08:04

second day in row getting this :( can't get any updates

Vincenzo Pascarella · 8 April 2013 - 10:30

The service level provided by Garmin is shit

Fritz Barowsky · 18 March 2013 - 11:15

Can't get access to the upgrade server, or the new Garmin Express software stinks.

Cody Ray · 15 March 2013 - 12:12

cant access course details. goes to down for maintenance

John McKern · 25 February 2013 - 19:16

I have a Garmin Approach S1, and I would like to know if I can go back and forth between getting the distance to the hole and getting the current time?

Anne Christine · 9 February 2013 - 11:59

The homepage loads for me, but the second I try to go to my dashboard (for garmin connect) or to analyze my activities, the page will not load and Google Chrome asks me if I want to kill the page. This has been going on for about a week now!

David Reals · 4 February 2013 - 12:16

Garmin connect is a brilliant site, but is constantly out of action. Pity, as the facility is one if the best motivational tools around.

Bill DeGraaf · 30 December 2012 - 07:52

Still getting the "invalid product key" message using Map Updater this morning.

Jim Anderson · 29 December 2012 - 18:26

My map update, half installed, then quit, now I have no map at all on my gps... Also, unable to do any updates, as it gives me the error message, unable to communicate with device.

Warren Garcia · 29 December 2012 - 15:45

Website is up, but the map downloading seems to still be mesed. I've been trying to update my newly purchased Nuvi 50LM and I get an error message or some "invalid product key" message depending on which program i'm trying to do it with (Lifetime Updater or Map Updater program, respectively). On their forums it looks like many people are having the same problem.

Jack Harrison · 29 December 2012 - 09:08

Down for 24 hours now.

Mary Jo Reichert · 28 December 2012 - 15:50

hopefully the site gose up soon. i want to register this bad boi!!

Perseus Medusa · 28 December 2012 - 15:27

At this time is up. It even allowed me to log on to my account. However Product Registration or MyGarmin gives that Maintenance down page.

Robert Rhea · 28 December 2012 - 15:06

Garmin map services are down. The web site is up, but any of the map servers or validation servers are down. You will not be able to register devices, or start mobile applications that require validating to their servers.

Peter Rudholm · 28 December 2012 - 14:39

I can't login or buy a map, and Garmin Connect is down!

Ken Weaver · 28 December 2012 - 14:12

Their map updating site says, "Sorry, our site is temporarily down for maintenance. Please check back soon."

Al Winkler · 28 December 2012 - 12:54

I can't reach them for support and unable to upload info for my ANT+ to use with my Forerunner 410 wtch. Been like this for close to 6 hrs now.

Mitch Samuels Grystar · 28 December 2012 - 12:16

yep... I can't get on site or get phone support either since 10:00 a.m. It is now 2:15

Taylor Mitchell · 28 December 2012 - 12:04

Garmin connect still down at 3 PM EST.

Steve Ilari · 28 December 2012 - 12:02

been down for several hours now...

Ylsa Maj · 28 December 2012 - 11:40

trying to update maps. No luck. servers are down. Maybe just inundated with traffic, will check back later

Rovin Hooligans · 28 December 2012 - 11:05

no phone support either "circumstances beyond our control call later"

Shannon Sorensen · 28 December 2012 - 10:16 redirected to "Sorry, our site is temporarily down for maintenance.

Please check back soon." -- lame

Sandy Lee Macdonald · 28 December 2012 - 09:38

been trying to register for the past 2 hours and get the temporarily down for maintenance

David Finch · 28 December 2012 - 09:26

Garmin site appears to be down.

Perseus Medusa · 28 December 2012 - 09:04 as wells are down at this time. I get maintenance error.

Owen Davies · 28 December 2012 - 08:36

Bought the 50 LM today, taking it back tomorrow - it's pointless having 'lifetime' updates if their site is always down. Can't even register it. Very poor.

Steven Wax · 11 November 2012 - 13:45

Links don't seem to be working

Joseph Danko · 9 September 2012 - 15:54 back up today and making things just as difficult to download maps.

Joseph Danko · 7 September 2012 - 17:33

GARMIN web site is having problems. There is a column of mysterious icons down the middle of the page almost any place you go and it is almost impossible to navigate anywhere you need to go. It is impossible to make out the 800 number. I had to call the direct number. They said, "we are working on it".

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Rate Garmin has been rated 1.5 out of 5 points. A total of 43 votes cast and 70 users reviewed the website.

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