website not working? Is it down right now? Server Status Check screenshot
GameStopWebsite Name:
www.gamestop.comURL Checked:
Response Time:
Last Down:
Checking GameStop
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GameStop Website Status History server report and response time

The above graph displays service status activity for over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
18:311.22 ms. 
20:591.13 ms.
23:041.32 ms. 
01:151.33 ms.
03:281.44 ms. 
05:521.55 ms.
08:171.28 ms. 
11:151.99 ms.
13:262.97 ms. 
15:281.22 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT 0)  |  Current server time is 16:24

We have tried pinging GameStop website using our server and the website returned the above results. If is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access GameStop - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

Having Problems with Accessing
▼ LAST 7 DAYS ...
Edward Clark · 4 days 21 hours ago
· · Safari 9.0 on iPad

Cannot log in

▼ LAST 30 DAYS ...
Rory Anthony Hervol · 5 November 2015 - 18:23
· · Chrome 46.0 on Windows

Says there's a runtime error that just appeared yesterday, but the site still doesn't work.

Leslie Roman DiMeo · 4 November 2015 - 21:46
· · Safari 9.0.1 on Mac

website never works

Angela DeBry · 25 October 2015 - 21:31
· · Chrome 45.0 on Windows

I can log on but can't check out.

Donna Hall · 19 October 2015 - 01:42
· · Firefox 41.0 on Windows

cannot log in

Matt Michael Martins · 17 October 2015 - 14:21
· · Chrome 46.0 on Windows

cant login

Michael Collie · 30 September 2015 - 11:42
· · Safari 9.0 on iPad

I can access but I can't login my iPad says lost connection

Keiana Fma Nacole · 29 September 2015 - 23:46
· · Safari 8.0.8 on Mac

cant get on the site

Erik CarreƱo · 10 September 2015 - 00:34
· · Opera Next 31.0.1889.174 on Windows

Cant register or login

Christopher Caiazzo · 25 August 2015 - 15:17
· · Chrome 44.0 on Android

Cant sign in. States invaild password

David Greifer · 15 July 2014 - 07:58
United States · Comcast Cable · Chrome 35.0 on Windows

down down down... 1st time trying to purchase... is this normal for them?

Gerald Seeparsad · 3 June 2014 - 05:54
United States · Time Warner Cable · Firefox 29.0 on Windows

this sucks right now june 3th 2014 9am nyc time gamestop is down :(

Christopher Hornbuckle · 11 May 2014 - 08:16
United States · Comcast Cable

wont let me sign in

Matt Vaughan · 8 May 2014 - 21:20
United States · Pocketinet Communications

Cannot make any purchases or log in.

Thayer Thomas Bouche' · 19 February 2014 - 11:26
United States · CenturyLink

Yup, white screen after loading for me too.

Joseph Smothers · 14 February 2014 - 21:00
United States · Comcast Cable

there is a problem that when I go to gamestop website it loads and show games then the page just go white.

Danny Dawanghardt Bryant · 12 January 2014 - 16:26
United States · Windstream Communications keeps going white on all of its pages.

Kye Recker · 11 January 2014 - 02:56
United States · Frontier Communications

it loads but then goes to a white page

Noah Dipasalegne · 9 January 2014 - 04:39
United States · AT&T U-verse

homescrreen loads and goes white also any product's page

Adam Hylton · 21 December 2013 - 12:07
United States · Suddenlink Communications

I've been trying to place a order all goddamn morning, but it keeps telling me my gift card number is invalid, I just used the damn thing last night and it worked fine. Yes I've checked the balance lol.

Linda Hense Leikness · 21 December 2013 - 11:11
United States · Charter Communications

The website is not working for me. When I go to proceed to check out it brings me back to the login page, when I try to login it kicks me out and says my cart is empty. I spent 53 minutes waiting for them to answer the help line this morning only to get disconnected!

Alicia Gonzales · 28 November 2013 - 21:58
United States · AT&T U-verse

freaking website, i just want to buy my items so i can go to sleep!!! agaagag

David Pancoast · 28 November 2013 - 21:53
United States · Comcast Cable

Server errors and slow page loads galore... not the greatest time to go

Matt Sinopoli · 28 November 2013 - 21:36
United States · Verizon FiOS

Getting a server error every time I try to check out...

Jay Middleton · 28 November 2013 - 21:27
United States · Comcast Cable

ps4 and xbox one availability must have shut it down

Marshall Margaritell · 7 November 2013 - 12:30
United States · Verizon FiOS

its slow and sluggish on page loads.

David Materazzi · 27 September 2013 - 14:33
United States · PenTeleData

Ordered COD Black Ops 2 new map pack for myself... it went thru... try ordering one for my son and I get error... Oops! The credit card billing information you entered does not match the information on file at your financial institution. Prior to placing a new order, please verify your billing information with your financial institution to ensure all information is accurate and up to date."

Christopher Brix · 16 September 2013 - 09:12
Germany · Kabel Deutschland

having problems with and .com

DeadlyDiddly Bond · 16 September 2013 - 08:59
United Kingdom · Sky Broadband

It's down for me right now, I presume it's something to do with GTA V.

Anisha Butala · 30 July 2013 - 00:42
United States · Verizon FiOS

is game stop currently down

Dillon Dunlap · 13 June 2013 - 13:55
United States · Millington CATV

I tried to pre-order a few games, I enter my card information I get this message

"Oops! The credit card billing information you entered does not match the information on file at your financial institution. Prior to placing a new order, please verify your billing information with your financial institution to ensure all information is accurate and up to date."

I called my bank, verified my info, and everything looks good on their end and still nothing works on there.

Danny Douglass · 3 June 2013 - 09:07
United States · CenturyLink

I cannot currently load any gamestop page.

Jack Dakrider · 3 June 2013 - 08:46
United States ·

I could've gotten the psycho pack yesterday, but nooooo. I had to wait until today to do it.

Erick Gardner · 29 April 2013 - 13:15
United States · North Carolina Research and Education Network

Gamestop is down... I'm able to check my account info, but I CAN NOT view any game details/info

Kaysif Leclercq · 15 March 2013 - 01:47
United States · Verizon FiOS is currently unable to process any account changes or purchases. The site is nothing more than decorative at present.

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