Gamestop.com website not working? Is it down right now?

Gamestop.com Server Status Check
gamestop.com screenshot
GameStopWebsite Name:
www.gamestop.comURL Checked:
Response Time:
Last Down:
Checking GameStop
Please wait while we check the server...
GameStop Website Status History
Gamestop.com server report and response time

The above graph displays service status activity for Gamestop.com over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
29.Jul.2016
08:102.95 ms. 
29.Jul.2016
11:450.95 ms.
29.Jul.2016
15:260.94 ms. 
29.Jul.2016
20:140.89 ms.
29.Jul.2016
22:591.09 ms. 
30.Jul.2016
01:260.92 ms.
30.Jul.2016
04:290.97 ms. 
30.Jul.2016
08:052.84 ms.
30.Jul.2016
14:002.86 ms. 
30.Jul.2016
16:051.15 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT 0)  |  Current server time is 18:49

We have tried pinging GameStop website using our server and the website returned the above results. If gamestop.com is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access GameStop - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

Having Problems with Accessing Gamestop.com?
▼ LAST 6 MONTHS ...
Sean Campbell · 25 June 2016 - 04:52
· · Chrome 51.0 on Windows

Access Denied

You don't have permission to access "http://www.gamestop.com/Error.aspx?" on this server.
Reference #18.5a3bd417.1466830328.55f62a65

Jacko Jackson · 6 June 2016 - 01:15
· · Firefox 46.0 on Windows

- Gamestop app not sending email to verify computer.
- "Unknown server error has occurred. Please try later."

... just like others here

Well done Gamestop - keep up the good work!

Shawn Jones · 28 May 2016 - 18:07
· · Firefox 46.0 on Windows

getting an "Oops! Game Over" error page, but only on Firefox. It was working just 10 min before. I tried opening a new tab, closing the browser, & clearing cache - nothing worked.

Joshua McGuire · 20 May 2016 - 12:02
· · Firefox 46.0 on Windows

keep getting access denied and restricted lol

Derik Stroisch · 19 May 2016 - 04:47
· · Safari 9.1.1 on Mac

So all of a sudden I am no longer allowed to access my account from your mobile app? whats up with that?

Gina Danielle Rivers · 16 May 2016 - 22:52
· · Chrome 50.0 on Windows

The gamestop app is not sending a password to my email so I can verify this computer. I have 3 games on there that I would love to have access to, but right now I can't play because the app is not sending anything to my email so I can verify this laptop. I have checked every folder in my email account and I see nothing.

Tim Timmy Shoemaker · 15 May 2016 - 23:08
· · Chrome 50.0 on Windows

Vincenzo Vieri My son is able to get on there via Incognito mode.

Vincenzo Vieri · 5 May 2016 - 08:14
· · Chrome 50.0 on Windows

Fix this shit! you are losing business and i'm not buying from gamestop anymore so get ur shit together put ur website back on and have it stop telling everyone "access denied my this server" because We are buying somewhere else oh yea i was gonna buy the $80 dollar uncharted 4 game but because ur lazy and asshoels i went next door to target and reserved my game see? they want my business not u f#!king idiots!

Tim Timmy Shoemaker · 1 May 2016 - 23:11
· · Chrome 50.0 on Windows

Seriously he was able to get on Gamestop.com for nearly 2 years in regular mode. Plus he was using the website when it hapenned.

Tim Timmy Shoemaker · 1 May 2016 - 16:58
· · Chrome 50.0 on Windows

he's somehow able to get on Gamestop.com in Incognito mode but not regular mode. It doesn't make any sense. I hope Gamestop can fix this bug for regular mode in Google Chrome.

Tim Timmy Shoemaker · 30 April 2016 - 19:27
· · Chrome 49.0 on Windows

My son can get on Gamestop.com on the other laptop & his Wii U's internet browser. He was also able to get on the website on the one he's using right now for years. So this must be a bug.

Tim Timmy Shoemaker · 30 April 2016 - 18:22
· · Chrome 49.0 on Windows

My son isn't getting far with the e-mail support.

Clixsense - free online money 100% · 30 April 2016 - 07:29
· · Chrome 50.0 on Windows

Is Your Site Down Right Now ? Try This Fantastic Site While You Wait 100% Free.. 6 Million Members Can`t Be Wrong .... http://www.clixsense.com/?3886808

Tim Timmy Shoemaker · 29 April 2016 - 23:46
· · Chrome 49.0 on Windows

I seriously hope Gamestop fixes this Access denied bug because my son hasn't able to get on to it for a week.

Tim Timmy Shoemaker · 28 April 2016 - 10:40
· · Chrome 49.0 on Windows

I'm pretty sure it's just a bug.

Tim Timmy Shoemaker · 25 April 2016 - 18:07
· · Chrome 49.0 on Windows

Glad to know I'm not the only one experiencing this bug

Brian Capano · 24 April 2016 - 21:01
· · Chrome 46.0 on Windows

Am I being denied to access to gamestop website? is Gamestop website down?

Access Denied
You don't have permission to access "http://www.gamestop.com/" on this server.

Tim Timmy Shoemaker · 24 April 2016 - 18:43
· · Chrome 49.0 on Windows

My son hasn't been able to get on the website on the laptop he uses for nearly a week.

Trevor Donaldson · 16 April 2016 - 02:14
· · Firefox 45.0 on Windows

i have been fighting with game stop all month, apparantly any game you bought from impulse are now gone forever, I was told by cousomer service FINALLY after countless hours of being on hols/run-around (mail support told me to call, then call support would tell me to e-mail...just a big circle jerk)

apparantly some comapny in malaysia bought impulse...any verification?

Johnny Cage · 5 March 2016 - 18:50
· · Firefox 44.0 on Windows

I have the same problem, it gives an "Access Denied" error.

Jesse Cavazos · 4 March 2016 - 03:04
· · Firefox 44.0 on Windows

havent been able to access gamestop for 2 days now. feeling anxious

Connor Hagen · 4 March 2016 - 02:16
· · Chrome 49.0 on Windows

GameStop's down!

Karrie Andrus · 4 March 2016 - 00:30
· · Internet Explorer 11.0 on Windows

I can't log in at all and I'm feeling disappointed at that

Onion Blaster · 12 February 2016 - 03:51
· · Safari 9.0.3 on Mac

gamestop's website will not work for me

Joe A Bustillos Jr. · 11 February 2016 - 22:12
· · Firefox 44.0 on Windows

cant get to gamestop.com..... site seems down

Michelle Labbe Burnore · 4 February 2016 - 01:46
· · Chrome 48.0 on Windows

I can get to the website, but when I click on "Login to account" I get a website not found error. https://login.gamestop.com/Account/Login?ReturnUrl=http%3A%2F%2Fwww.gamestop.com%2F

Error message is This webpage is not available

ERR_CONNECTION_RESET

▼ MORE THAN 6 MONTHS AGO ...
Steven Otis Bays · 1 February 2016 - 07:05
· · Chrome 48.0 on Windows

Is Gamestop website login still down?

Anthony Mileti · 1 February 2016 - 00:34
· · Safari 601.1.46 on iPhone

App crashing. Cannot log in on mobile or PC browser either

Hossein Mahdizadeh · 1 February 2016 - 00:27
· · Opera Next 34.0.2036.50 on Windows

whats the problem ???just give me this errors : Runtime Error and Oops Game over .... ?! why cant run gamestop and palace order ???

James Talampas · 1 February 2016 - 00:24
· · Chrome 48.0 on Mac

App crashes, can't seem to load checkout page on desktop either. DON'T YOU WANT MY MONEY???

Eric Stralka · 31 January 2016 - 23:37
· · Chrome 48.0 on Windows

cant login in. cant access account on mobile either

Jennifer Navarro · 31 January 2016 - 23:17
· · Chrome 48.0 on Windows

It's down for me too. I get a runtime error.

Matthew d'Almada-Remedios · 31 January 2016 - 23:12
· · Chrome 48.0 on Windows

cannot log in on mobile or desktop either

Kait Buchter · 31 January 2016 - 22:34
· · Chrome 48.0 on Windows

Getting a runtime error when trying to get to the site.

Taylor Jess · 31 January 2016 - 22:21
· · Firefox 43.0 on Windows

I'm having a runtime error with both their full site on desktop and mobile site on my phone.

Drake Black · 31 January 2016 - 21:35
· · Safari 9.0.3 on Mac

It's down right now both the full site and the mobile site will not allow you to log in and the actual site wont load on my computer

Laura Murphy · 10 January 2016 - 01:22
· · Internet Explorer 11.0 on Windows

checkout is down

Patricia Cioppa · 1 January 2016 - 18:00
· · Internet Explorer 9.0 on Windows

Gamestop has been down since at least yesterday, I confirmed this by calling their 800 number.

Kain Nex · 28 December 2015 - 22:44
· · Firefox 43.0 on Windows

Internal Server Error - Read
The server encountered an internal error or misconfiguration and was unable to complete your request.

Reference #3.7de1ab42.1451342658.15e75cf1

Oh boy...not only can I not access the PSN, but I can't even access Gamestop.com. WONDERFUL. -.-

Elizabeth Robins · 20 December 2015 - 19:00
· · Chrome 47.0 on Windows

The service is unavailable.

Drew Oliver · 14 December 2015 - 17:58
· · Chrome 47.0 on Windows

Log in screen and Forgot Password screen are displaying err_connection_reset

Wilfredo Benitez · 9 December 2015 - 04:22
· · Chrome 47.0 on Windows

Server Error in '/' Application.

Runtime Error

Description: An exception occurred while processing your request. Additionally, another exception occurred while executing the custom error page for the first exception. The request has been terminated.

Scott Dunn · 8 December 2015 - 20:53
· · Chrome 47.0 on Windows

Runtime Error

Description: An exception occurred while processing your request. Additionally, another exception occurred while executing the custom error page for the first exception. The request has been terminated.

Tiffany Jones · 8 December 2015 - 16:10
· · Chrome 47.0 on Windows

Server Error in '/' Application.

Runtime Error

Description: An exception occurred while processing your request. Additionally, another exception occurred while executing the custom error page for the first exception. The request has been terminated.

Edward Clark · 26 November 2015 - 19:15
· · Safari 9.0 on iPad

Cannot log in

Rory Anthony Hervol · 5 November 2015 - 18:23
· · Chrome 46.0 on Windows

Says there's a runtime error that just appeared yesterday, but the site still doesn't work.

Leslie Roman DiMeo · 4 November 2015 - 21:46
· · Safari 9.0.1 on Mac

website never works

Angela DeBry · 25 October 2015 - 21:31
· · Chrome 45.0 on Windows

I can log on but can't check out.

Donna Hall · 19 October 2015 - 01:42
· · Firefox 41.0 on Windows

cannot log in

Matt Michael Martins · 17 October 2015 - 14:21
· · Chrome 46.0 on Windows

cant login

Michael Collie · 30 September 2015 - 11:42
· · Safari 9.0 on iPad

I can access gamestop.com but I can't login my iPad says lost connection

Keiana Fma Nacole · 29 September 2015 - 23:46
· · Safari 8.0.8 on Mac

cant get on the site gmestop.com

Erik CarreƱo · 10 September 2015 - 00:34
· · Opera Next 31.0.1889.174 on Windows

Cant register or login

Christopher Caiazzo · 25 August 2015 - 15:17
· · Chrome 44.0 on Android

Cant sign in. States invaild password

David Greifer · 15 July 2014 - 07:58
United States · Comcast Cable · Chrome 35.0 on Windows

down down down... 1st time trying to purchase... is this normal for them?

Gerald Seeparsad · 3 June 2014 - 05:54
United States · Time Warner Cable · Firefox 29.0 on Windows

this sucks right now june 3th 2014 9am nyc time gamestop is down :(

Christopher Hornbuckle · 11 May 2014 - 08:16
United States · Comcast Cable

wont let me sign in

Matt Vaughan · 8 May 2014 - 21:20
United States · Pocketinet Communications

Cannot make any purchases or log in.

Thayer Thomas Bouche' · 19 February 2014 - 11:26
United States · CenturyLink

Yup, white screen after loading for me too.

Joseph Smothers · 14 February 2014 - 21:00
United States · Comcast Cable

there is a problem that when I go to gamestop website it loads and show games then the page just go white.

Danny Dawanghardt Bryant · 12 January 2014 - 16:26
United States · Windstream Communications

Gamestop.com keeps going white on all of its pages.

Kye Recker · 11 January 2014 - 02:56
United States · Frontier Communications

it loads but then goes to a white page

Noah Dipasalegne · 9 January 2014 - 04:39
United States · AT&T U-verse

homescrreen loads and goes white also any product's page

Adam Hylton · 21 December 2013 - 12:07
United States · Suddenlink Communications

I've been trying to place a order all goddamn morning, but it keeps telling me my gift card number is invalid, I just used the damn thing last night and it worked fine. Yes I've checked the balance lol.

Linda Hense Leikness · 21 December 2013 - 11:11
United States · Charter Communications

The website is not working for me. When I go to proceed to check out it brings me back to the login page, when I try to login it kicks me out and says my cart is empty. I spent 53 minutes waiting for them to answer the help line this morning only to get disconnected!

Alicia Gonzales · 28 November 2013 - 21:58
United States · AT&T U-verse

freaking website, i just want to buy my items so i can go to sleep!!! agaagag

David Pancoast · 28 November 2013 - 21:53
United States · Comcast Cable

Server errors and slow page loads galore... not the greatest time to go HealthCare.gov...

Matt Sinopoli · 28 November 2013 - 21:36
United States · Verizon FiOS

Getting a server error every time I try to check out...

Jay Middleton · 28 November 2013 - 21:27
United States · Comcast Cable

ps4 and xbox one availability must have shut it down

Marshall Margaritell · 7 November 2013 - 12:30
United States · Verizon FiOS

its slow and sluggish on page loads.

David Materazzi · 27 September 2013 - 14:33
United States · PenTeleData

Ordered COD Black Ops 2 new map pack for myself... it went thru... try ordering one for my son and I get error... Oops! The credit card billing information you entered does not match the information on file at your financial institution. Prior to placing a new order, please verify your billing information with your financial institution to ensure all information is accurate and up to date."

Christopher Brix · 16 September 2013 - 09:12
Germany · Kabel Deutschland

having problems with gamestop.de and .com

DeadlyDiddly Bond · 16 September 2013 - 08:59
United Kingdom · Sky Broadband

It's down for me right now, I presume it's something to do with GTA V.

Anisha Butala · 30 July 2013 - 00:42
United States · Verizon FiOS

is game stop currently down

Dillon Dunlap · 13 June 2013 - 13:55
United States · Millington CATV

I tried to pre-order a few games, I enter my card information I get this message

"Oops! The credit card billing information you entered does not match the information on file at your financial institution. Prior to placing a new order, please verify your billing information with your financial institution to ensure all information is accurate and up to date."

I called my bank, verified my info, and everything looks good on their end and still nothing works on there.

Danny Douglass · 3 June 2013 - 09:07
United States · CenturyLink

I cannot currently load any gamestop page.

Jack Dakrider · 3 June 2013 - 08:46
United States · BellSouth.net

I could've gotten the psycho pack yesterday, but nooooo. I had to wait until today to do it.

Erick Gardner · 29 April 2013 - 13:15
United States · North Carolina Research and Education Network

Gamestop is down... I'm able to check my account info, but I CAN NOT view any game details/info

Kaysif Leclercq · 15 March 2013 - 01:47
United States · Verizon FiOS

Gamestop.com is currently unable to process any account changes or purchases. The site is nothing more than decorative at present.

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