website not working? Is it down right now? Server Status Check screenshot
NFL Game PassWebsite Name: Checked:
Response Time:
Last Down:
Checking NFL Game Pass
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NFL Game Pass Website Status History server report and response time

The above graph displays service status activity for over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
04:006.95 ms. 
09:107.12 ms.
11:526.4 ms. 
13:557.02 ms.
17:548.02 ms. 
19:5742.57 ms.
22:116.03 ms. 
00:156.33 ms.
02:396.42 ms. 
09:545.89 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT 0)  |  Current server time is 12:48

We have tried pinging NFL Game Pass website using our server and the website returned the above results. If is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access NFL Game Pass - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Try alternative urls such as

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

Having Problems with Accessing
Ray Cooper · 14 July 2016 - 21:02
· · Safari 9.0 on iPad

Can't access - won't load on either my Apple TV 3 or 4 - what's up?

Huffy Reader · 19 January 2016 - 01:29
· · Safari 600.1.4 on iPad

Totally sucks. No surprise. NFL has no concept of customer service or quality control. All about putting money in Goodell's pocket at the expense of the fans. I truly, truly loath these guys.

Mark Paone · 22 November 2015 - 19:13
· · Internet Explorer 11.0 on Windows

Having the same problems as the rest of you guys, currently working in Afghanistan and cannot watch my game.... Grrrrrrrr Anyone been able to crack the code on this?

Connie Brazell Tom Bohnert · 2 November 2015 - 07:52
· · Firefox 41.0 on Windows

If I hit "Replay," it just loops back to the Free Trial page. There is no "Launch" button! And I am logged into my account. I have only two hours left and really want to see the game now! UGH

Connie Brazell Tom Bohnert · 2 November 2015 - 07:43
· · Firefox 41.0 on Windows

I have an account (paid for this season), and I can login but there is no "Launch" button to watch the game. I click replay and nothing happens. Is the site down?

Kerri-Ann Bacher · 29 September 2015 - 11:48
· · Safari 9.0 on iPhone

Trying to access and it is not responding...

Alan Beaumont · 27 September 2015 - 21:33
· · Chrome 42.0 on Windows

Cant access game pass on ANY of my computers, it says I need a newer version of flash player....yet i installed latest version on laptop and desk top, re started both, and tried running game pass with both explorer and chrome, and with Edge on my new laptop. This thing is crap!

Chad Emery · 15 September 2015 - 17:19
· · Safari 7.0 on iPad

I downloaded the app today. However, there are no buttons for me to move to the games in order or watch. I can only select my favorite team.

Michael Johnson · 13 September 2015 - 22:27
· · Internet Explorer 11.0 on Windows

game pass still down!

Robert Gonzales · 13 September 2015 - 20:55
· · Chrome 28.0 on Android

Are they continuously taking money from anyone else? 55 a month for the last 2 months and everytime I login it says I don't even have a subscription! No games, no money, no happy

Kao Lee · 13 September 2015 - 17:48
· · Chrome 45.0 on Android

Using NFL mobile. Its shows the game and everything but I can't watch it like I did in the preseason where it has the watch now button and I can watch any game o want. Please fix !bought gamepass hoping to watch any game!

Kristina Merchant · 13 September 2015 - 09:44
· · Safari 7.1.8 on Mac

I'm trying to access in Japan and it says server not found.

Maryanne Austin · 12 September 2015 - 01:56
· · Chrome 45.0 on Mac

the page briefly loads and then says page not found. Chrome, Safari, microsoft edge all with same problem. I've been trying to buy gamepass for a month!

Mike Walters · 29 August 2015 - 22:00
· · Chrome 44.0 on Windows

Player won't launch in Chrome, Firefox, or IE.

Melissa Gibson · 29 August 2015 - 12:19
· · Chrome 44.0 on Windows

anyone ever figure out whats going on ? Launch player not loading at all

Melissa Gibson · 28 August 2015 - 22:27
· · Chrome 44.0 on Windows

wont launch for me as well .

Nigel Blackett · 28 August 2015 - 20:52
· · Safari 7.1.2 on Mac

The Launch Player Isnt Working It Worked Fine Yestrday

Eric Fletcher · 28 August 2015 - 05:14
· · Chrome 44.0 on Windows

Tried every browser, won't launch player. Keeps redirecting back to login.

Michael Lodge · 28 August 2015 - 03:24
· · Firefox 40.0 on Mac

Won't launch player at all.

Jerry Looney · 24 August 2015 - 07:03
· · Chrome 44.0 on Android

Trying to watch replay of 49 ers cowboy pre season game keeps Curtin out choppy video audio

Christian Smaaland · 15 February 2014 - 20:24
Australia · Telstra Internet

Same issues here, Michael.

Michael Harvey · 15 February 2014 - 13:54
United States · Charter Communications

Here's what I get immediately after I login to game rewind:

HTTP Status 500 - Request processing failed; nested exception is javax.validation.ConstraintViolationException: Validation failed for classes [] during update time for groups [javax.validation.groups.Default, ]

type Exception report

message Request processing failed; nested exception is javax.validation.ConstraintViolationException: Validation failed for classes [] during update time for groups [javax.validation.groups.Default, ]

John Bimshas · 4 January 2014 - 21:39
Belgium · Telenet N.V.

just watched the colts chiefs game fine, trying to watch eagles saints now and it just keeps loading and not coming up. Anybody know why?

Peter Pihlström · 4 December 2013 - 08:36
Sweden · Telenor Sverige AB

Down for us as well, over 5 hours now... quite frustrating!

Hannah Mientz · 4 December 2013 - 07:34
Denmark · Bolignet-Aarhus

I've been trying for almost 5 hours now - still no access!?!

Niclas Salamon · 4 December 2013 - 07:19
Sweden · Bahnhof Internet AB

according to test here site is available. I can not reach server. I am in Sweden have been GamePass customer 4 years never hapenned before. Anyone have any ideas?

Josh Franken · 4 December 2013 - 05:44
United Arab Emirates · Emirates Telecommunications Corporation

Does anyone have an explanation as to why gamepass is not working right now?

Montay Ellis · 4 December 2013 - 04:47
Italy · Telecom Italia

me and my friends have the same problem... all this morning... can't access the gamepass -.-

Jason 'Clay' Bradshaw · 10 November 2013 - 03:00
United Kingdom · Orange Home UK

Can't access the gamepass site at all this morning...

Quincy Woods · 14 October 2013 - 19:55
Spain · Orange Espana

My nfl gamepass is down right now... Is any one else having this problem?

Shahnawaz Shaikha · 15 September 2013 - 22:01
Pakistan · Micronet Broadband (Pvt).

I cant access gamepass, is anyone else having the same problem

Chris Schiller · 15 September 2013 - 20:02
United States · Cable One

im sure its because of the free trial ending tonight at midnight most people are getting on to cancel it or watching alll the games they can before they have to cancel their free trial which is overloading the servers

Gavin Chau · 7 September 2013 - 12:43
United States · Comcast Cable

It's down right now. Hopefully everything will be okay and resolved by tomorrow for the games.

Guido Bosco · 7 September 2013 - 12:35
Italy · Telecom Italia

Me too. Neulion is down. ESPN Player not working also (NCAA).

Rui Carneiro · 7 September 2013 - 12:26
Netherlands · SURFnet

Can not access GamePass. Is anyone else having the same problem?

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