Excite.com website not working? Is it down right now?

Excite.com Server Status Check
excite.com screenshot
ExciteWebsite Name:
www.excite.comURL Checked:
Response Time:
Last Down:
Checking Excite
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Excite Website Status History
Excite.com server report and response time

The above graph displays service status activity for Excite.com over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
20:452.02 ms. 
22:541.47 ms.
01:241.16 ms. 
03:591.52 ms.
07:451.54 ms. 
09:581.58 ms.
12:081.94 ms. 
14:532.04 ms.
16:581.52 ms. 
19:561.44 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT 0)  |  Current server time is 20:16

We have tried pinging Excite website using our server and the website returned the above results. If excite.com is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access Excite - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

Having Problems with Accessing Excite.com?
▼ LAST 30 DAYS ...
Toni Neil Guinan-Hertzler · 7 November 2015 - 03:22
· · Chrome 46.0 on Mac

I can get into the mail area but cannot open my mail.

Carla Lowther · 6 November 2015 - 01:01
· · Internet Explorer 11.0 on Windows

Joan, I found out from a friend that my email has been shut down. She tried to send me a message and it got returned as undeliverable. I am so mad at excite...

Joan Paquette · 5 November 2015 - 21:32
· · Chrome 46.0 on Windows

My email stopped working on the same day. Cannot reach excite to find out what is going on and how to fix it. Have you had any luck?

Marilyn Favata Messina · 31 October 2015 - 23:18
· · Internet Explorer 11.0 on Windows

Excite.com does not finish loading. It just gives a "loading" message and never finishes. I waited 9 minutes and gave up.

Betty Fergus · 11 October 2015 - 18:09
· · Chrome 45.0 on Windows

I can get my excite page to open up but I have not been able to send or receive messages since Oct 5. I get the message when I try to send a message "this service is temporarily unavailable, try later"

Lisa Baughman · 7 October 2015 - 00:07
· · Chrome 45.0 on Windows

My Excite page will not come up. I keep being redirected to errodocs.excite.com

Restabs Sleep · 2 June 2015 - 20:53
· · Chrome 43.0 on Windows

Apparently Excite Webmail's security certificate is expired... Every browser is blocking access to it. I'm afraid to override in case it's a virus hijack.

Jim Peters · 2 June 2015 - 14:19
· · Chrome 42.0 on Chrome OS

I have been experiencing the same problem for the last two days on multiple computers using both Chrome and Firefox. Cannot access my email. Clearing the browser cache in Chrome had no effect. Excite appears to be down

Cassie Lex Icon · 14 July 2014 - 13:03
United States · tw telecom holdings · Chrome 35.0 on Windows

Am only receiving email from companies, not from personal email accounts, although multiple accounts have tried to send them email gmail, yahoo etc

Jac Davis · 4 June 2014 - 09:23
United States · Charter Communications · Internet Explorer 8.0 on Windows

cannot get in to check my email

Makavelli BlueIce · 7 May 2014 - 07:37
United Kingdom · Virgin Media

what is wrong with excite? no emails received or allowed to be sent !

Tammy Ward Helwig · 4 May 2014 - 11:08
United States · Comcast Cable

Cannot get my email on my excite account.

Roseann Murphy · 28 April 2014 - 15:34
United States · AT&T U-verse

I can not sign into my account... my husband's works.. not mine HELP???

Don Larson · 14 April 2014 - 18:34
United States · Charter Communications

I cannot check my excite e-mail, it will let me in to check it!!

Raymond Korotaeff · 5 April 2014 - 08:37
United States · EarthLink

safari has a problem reaching the server and when it does I can't reach some web sites

Veronica Pond · 23 March 2014 - 20:05
United States · Comcast Cable

ME AGAIN!! I can not access my mail. Why? What did I do for them to deny me access to MY mail? What do I need to do 24/7 to get my mail? BEG? Sleep with someone at excite?

Sharon Welsh · 19 March 2014 - 14:16
Jamaica · Cable and Wireless Jamaica

I am unable to access my mail-box.Why is there no response to my comments?

Bess Bunton · 14 March 2014 - 06:54
United States · AT&T Internet Services

www.excite.com nor www.myexcite.com can connect me to my homepage, I get search engines, non-related websites, etc. Using both IE and Google Chrome. Once again we are leaving Excite, too much negative EXCITEment for me.

Mary De Young · 12 March 2014 - 10:59
United States · TDS Telecom

email is down since early today, now 1pm. What is the problem? access to internet is OK, just the email page.

Gerard Pearson · 12 March 2014 - 10:57
United States · Verizon Wireless

Can not log into my Excite account or Excite email. Get frozen gray screen with http://registration.excite.com/excitereg/login_process.jsp in the browser bar.

Richard Hadfield · 12 March 2014 - 10:47
Netherlands · Chello

I enter login name and password to get into my excite inbox/email, page tries to switch but hangs on grey screen indefinitely with the address: 'http://registration.excite.com/excitereg/login_process.jsp'

EvelynandJonathan Phillips · 12 March 2014 - 10:19
United States · Verizon Internet Services

I can't log into my excite mail. Tried everything, it won't let me in.

Rich Palma Jr · 12 March 2014 - 10:05
United States · Time Warner Cable

Tell me this makes sense. While still unable to access via Firefox, I do have access via IE. Is there a server conspiracy... I'm verklempt; talk amongst your selves...

KarenJerry Neff · 12 March 2014 - 09:14
United States · California State University Network

I am unable to sign into excite or excite email... The login page http://registration.excite.com/excitereg/login_process.jsp hangs...

Rich Palma Jr · 12 March 2014 - 09:03
United States · Time Warner Cable

I have been trying to access my email account, sign in and get a blank screen with this in the url "http://registration.excite.com/excitereg/login_process.jsp". I use this as my professional email and need access.

Bob Speziale · 12 March 2014 - 09:02
United States · Optimum Online

Could not connect to registration.excite.com when trying to access email.

Veronica Pond · 11 March 2014 - 12:50
United States · Comcast Cable

Me again. They are again refusing me access and I have tried on two internet servers. Why the punishment Excite you constant no service jack wagons!

Patricia Ryan · 11 March 2014 - 12:22
United States · AT&T U-verse

I am trying to access my email account and I cannot.

Ram Verma · 11 March 2014 - 11:46
United States · Vermont Department of Information and Innovation

"could not connect to registration.excite.com" when trying to access email

Ellen Barrett · 9 March 2014 - 14:27
United States · Comporium Communications

My Excite News is stuck on March 6, 2014 and will not update.

Andrea McCart · 25 February 2014 - 01:07
United States · Bend Cable Communications

Have lost my excite home page. i use Firefox and I get a message that excite will be back shortly but when I load Internet Explorer, it loads my Excite page. What is going on? Does Excite not like Firefox?

Barbara Maitland · 22 February 2014 - 10:25
United States · Mediacom Communications

news feeds are not updating

Lowell Merritt · 12 February 2014 - 05:15
United States · Verizon FiOS

I can receive Emails... Open and Read them... but when I try to Reply or Send and email it says server is down

Rachael Faust · 12 February 2014 - 05:13
United States · Time Warner Cable

Having same problem "Your message could not be sent because of a server issue. Please try again. If the problem persists, try restarting your browser." Tried sending email last night and this morning and same error both times. Cleaned out temp files/cookies, restarted comp etc. Still not working.

Kevin Suchy · 11 February 2014 - 23:10
United States · CenturyLink

I can not send or receive mail from excite mail. I get this error message...

Your message could not be sent because of a server issue. Please try again. If the problem persists, try restarting your browser.

I have tried different browsers and different computers and still get this message.

Suzanne A Archer · 6 February 2014 - 12:35
United States · CenturyLink

This site has been down for over 3 days. What's taking so long with maintenance?

Pete Howard · 4 February 2014 - 12:47
United States · tw telecom holdings

Myexcite home page comes up, however when I select email it returns to the homepage. This occurs at work and home so I doubt it is on my end...

Linda Hall · 20 January 2014 - 03:02
United States · Time Warner Cable

Problem resolved by clearing temporary files and cookies from browser as recommended above.

Linda Hall · 18 January 2014 - 18:27
United States · Time Warner Cable

I am receiving a warning that Excite.com is not safe to use, do to a possible virus or phishing or malware - a potential loss of sensitive info is possible. I have updated AVG anti-virus and full protective software. Anyone else have this problem?

Nora Sargent · 3 January 2014 - 10:08
United States · Time Warner Cable

I cannot open my email. I just get a spinning circle. Is this an "Excite" issue or something in my computer?

Evan Fain · 29 December 2013 - 16:34
United States · Comcast Cable

my Father-in-Law has not been able to send or receive any email since 12/13... when will this be back up?

Nicholas Cataldo · 28 December 2013 - 20:29
United States · Verizon FiOS

I still cannot send or receive emails. This is the 3rd straight day. Will someone at excite let me know when this problem will be fixed?

Lynette Miller · 26 December 2013 - 13:28
United States · Illinois Century Network

Got an update email to my work account from Excite, saying they 'think the issue has been resolved" dated 12/16 -- this, however, is NOT true, dated 12/26! Still looking at the same message, same stuff that was sitting there 12/9!! What IS the problem???

Scott Brown · 23 December 2013 - 08:30
United States · Frontier Communications

With Excite you get what you pay for! Email down for several weeks, no response from tech support...

Kevin Jacobs · 23 December 2013 - 05:28
United States · Cox Communications

I have not received an email for over two weeks. Whats up with you guys at excite?

Gerald Bentley · 22 December 2013 - 23:22
Canada · Shaw Communications

About 3 weeks ago i couldn't forward e-mail jokes, then i couldn't send any e-mails & on Friday not receiving any e-mails.. I have given up & changing to an new e-mail, after 14 years with excite.I can still sign in to get at the excite contact list, so that's a positive.

Valerie Romano Kipping · 19 December 2013 - 04:36
United States · Verizon FiOS

I Have not been able to send or recieve emails for three days! HELP!

Veronica Pond · 18 December 2013 - 18:49
United States · Comcast Cable

Since 6 AM (and no lungs left from screaming), I can access the f!@#$%^&*ed up email, but when you click onto an e-mail, the excite pigs will NOT let you read mail. It spins with loading. How damn long does it need to load? Even old mail the brats won't let you reread.

Gwen Foote · 18 December 2013 - 17:43
United States · Baldwin County Internet/DSSI Service

I am receiving but CANNOT send any emails. IT responds that the transaction is not available at this time. Try again later. This has been going on for 3 days!

Anthony Napolillo · 18 December 2013 - 07:20
United States · Comcast Cable

been unable to open mail since 12/2. I too have had excite for some time without a glitch, but this is a real pain in the bottom now. what's especially bad is that excite doesn't appear to have a contact phone number, so we can report the problem. I have sent trouble email to them and instructed them to not send to my excite in box, because, dah, I cannot open the mail, but they continue to send to it, instead of sending to a newly created email account with gmail. at this point, I have no idea as to what to do... happy holidays to all!!! p.s. excite - U SUCK!!!

Angela Siegel · 17 December 2013 - 12:43
United States · Windstream Communications

No service since Sunday. I can get to my email page, but can not view, send, check, etc. I tried the flush, but no improvement.

Anita Faris Gregus · 16 December 2013 - 17:44
United States · Time Warner Cable

I cannot read any emails on excite.com. It just says "loading". It was fine an hour ago. What is going on?

Lynette Miller · 16 December 2013 - 13:33
United States · Illinois Century Network

I was able to send an email last Thursday afternoon, and after that nothing. Didn't check over the weekend, but Monday morning finds me, again, unable to send or receive any email. I can delete old messages, but I can't save drafts or update addresses. What's the deal? I'd really hate to have to change email accounts -- I like Excite, and it's served me well for quite a while. This situation, however, is not cool AT ALL.

Pam Scott · 14 December 2013 - 08:30
United States · Shentel Service Company

I have not been able to get or send mail for the past week. Sad, Excite was my first email address, and I hate to stop using it but it has not kept pace with other sites. I would love to be able to use it on my smart phone and tablet. They will not or cannot upgrade.

David Clarke · 13 December 2013 - 09:42
United States · Time Warner Cable

I too have been unable to open, forward or send emails for 2 days now. I had similar issues earlier in the year. Does anyone know how to better contact excite??

Ruth Montgomery · 12 December 2013 - 14:39
United States · Click! Network

I can't send or receive any email - this is the 4th day. What is excite doing about this? Will we ever receive our messages or are you out of business? We would all like to have some answers.

Margaret Lyans · 10 December 2013 - 10:23
United States · Charter Communications

cannot send or receive emails using excite since yesterday.. any help?

Alice Burns · 8 December 2013 - 11:45
United States · Comcast Cable

Today is December 8, and I can't log in to excite. I know I am using the right user name and password. I tried getting a new password But they tell me they will email me a new one. How can I get the message if I can't log in? It's as if I never had an account, but I've had it for years. Oh, and when I answer my security question, that doesn't work, either.

Mabel Gabaldon · 7 December 2013 - 16:54
United States · CenturyLink

I have been unable to open my e-mail the last 3 days. Yes, its loading but never does. Is anyone having the same problem?

Louann Davis · 6 December 2013 - 20:33
United States · Baja Broadband

I have used excite for years but for last three days I cannot open my email

Anthony Napolillo · 5 December 2013 - 09:38
United States · Comcast Cable

problem remains unsolved!!! am receiving mail, but cannot open - it just keeps loading and loading and loading and will not open - pleeeeee helpppp!!!

Anthony Napolillo · 2 December 2013 - 09:44
United States · Comcast Cable

me too - when I go to open an email, it keeps loading forever and ever to no avail - what do I need to do to correct - thx. tony

Harold Johnson · 30 November 2013 - 18:42
United States · Vision Net

Cannot access my email. This has been going on for a week now. I can send but just runs like its loading and never loads my emails.

Lulu Smith · 25 November 2013 - 13:32
United States · EarthLink

On Nov.23, I bought 3 tickets for Eagle concert on Jan.15. But I haven't got any email confirmation. I tried to contact Excite.com, but I cannot find any phone number. I don't know what to do.

FastFreddysreadyru Anderson · 15 November 2013 - 02:09
United States · Comcast Cable

is anyone able to sign up for new email@ is your join now button missing on the email sign up page?

Candy Warmuth · 14 November 2013 - 13:25
United States · AT&T U-verse

I've been having trouble getting mail to come up. When I click on one it just continues looking for it for ever. Did you guys quit?

Oh and I can't see my home page at all

FastFreddysreadyru Anderson · 13 November 2013 - 05:35
United States · Comcast Cable

tried to create a new email account, there is no email sign up icon does this site give free email??

George Mercer · 13 November 2013 - 03:57
France · SFR

cannot access my excite email page, need to desperately ! whats going on ?

Emily Malek · 12 November 2013 - 08:26
United States · Comcast Cable

my email won't load either. struggles to get to 100% then shows a blank page...

Kris LaMontagne · 10 November 2013 - 05:58
United States · Eastern Shore of Virginia Broadband Authority

Myexcite page comes up - but there is NO content - been this way for 48 hre --Kris 11/10/2013

Lulu Hudson · 1 November 2013 - 05:25
United States · Optimum Online

It's happening again. Can not send emails, or even save as draft. Message to restart browser, which I have done a number of times, but does nothing. Very frustrating!

Faith Freeman Nichols · 17 October 2013 - 12:22
United States · TDS Telecom

not able to send emails out of my excite account. am able to receive emails when I hit send a msg comes up that says I may need to restart my browser, which I have 4 times in the past several hours not cool excite...

Ronza R Nash Phd · 24 September 2013 - 08:45
United States · Savvis

excite.com website is down for me as of thirty minutes: accessed it early this morning now it won't open

Dennis Musselman · 18 September 2013 - 05:17
United States · Suddenlink Communications

I'm not having any problems with excite. Home page updates all the time and I have no problem getting into my mail.

JR Simons · 15 September 2013 - 11:03
United States · Windstream Communications

I haven't received email from Excite.com since 9/7/13. I can't log into my email at the website from my home computers and was only able to log in using a school computer once this week. I can't seem to get problem tickets to go through, either, as I get an error message after hitting "Finish" on the help center page. This is becoming a real problem since I use my associated email address as a business email and am probably losing business right now because of it.

Charlie Eff NG · 27 August 2013 - 05:03
Nigeria · Swift Networks Limited

I've not been able to access my excite accounts for close to two months now...initially I thought it was my laptop but that's not the case; cant even access it on other mobile devices like I used to. Sad enough is the fact that I made it my primary official email address... now people have been sending in messages which I cant access. I don't know if the excite team are working on this... if you are, kindly grant me access to my email accounts... charlenze2000@excite.com and charleslawee200@excite.com... contact me through my alternate email address and phone number if possible. I need access to those accounts ASAP. Thanks.

Lloyd Wilson · 3 June 2013 - 21:57
United States · Verizon FiOS

Stop the pop ups. Also where are the movie directories and my TV program guide? I have loved excite but lately I am considering leaving you. I can't rely on my home page lately. Excite has been my news paper for years.

Denny Packard · 9 April 2013 - 05:24

The Associated Press and New York Times news feeds haven't been updated since April 6. The CBS news feed hasn't been updated since Michael Jackson's death several years ago. What is wrong?

Lacia Lynne Bailey · 31 March 2013 - 11:29

I'm in Seattle, likely that doesn't matter, but Excite email has been down here for 23 hrs now... I've tried signing on from 3 different computers, so its not my system. I can sign in and out of the Home page, but just not access email.

I can sign in to Excite home page but get nothing when I click on email. This is from 3 different computers here, using diff systems (WinXP, Win Vista, Outlook 2010)... Anyone?

Sleepy Slater · 30 March 2013 - 15:00

My Excite email is still down. It was up part of a morning the day before yesterday. Hey Excite get it together!

Sleepy Slater · 29 March 2013 - 16:16

My Excite was up in the morning yesterday and then later when I click 'Email' it wouldn't open and just a blank page opens and nothing happens. I've been using them as my primary email for many years maybe 14 or so. I just don't understand this. There's been a few problems over the years but nothing like this. They sent me a letter to my other email address saying that they shut my email down because I was sending too many. I hardly ever send email. They also said there was the possibility my email may have been breached. From reading messages from other here, it sounds like I was not the only one. Excite maybe needs to strengthen their security! Still am unable to access email since yesterday.

Efrain Mendoza · 28 March 2013 - 11:58

just a note my excite is up and email is working now, seems we got to to them on the notifications, mind you if you do access your email keep the tickets handy for you never now if they may go down, do not delete them. They are working as fast as possible to resolve all excite mail.

Sleepy Slater · 27 March 2013 - 22:45

I've been unable to receive or send any email for over a week. Just prior to that, I started receiving emails I had saved in my Sent and Saved folders from 8-10 years ago seying something about it wasn't deliverable. I think Excite.com had a nervous breakdown. It's still not up for me!

What Microsoft site did you use to to get your excite.com mail back in working order? There are so many of them. Thanks!

Jeff Piade · 27 March 2013 - 20:21

What Microsoft site did you use to unlock your excite mail? I haven't gotten an email since 3/20 as well. And since I just had the simple non-POP email, outlook.com couldn't access my excite.com emails. Has anyone else been successful at retrieving emails?

Jocelyn Drum Marks · 27 March 2013 - 14:32

My Email is down too since 3/20/13. It will not send or receive email. I submitted a ticket. Need a fix to this ASAP. Get on it Excite!

Efrain Mendoza · 27 March 2013 - 00:28

my excite email is down as of 3.20.13 and cannot recieve or send out as well, need a fix to this problem excite a.s.a.p.

Bill Bunton · 26 March 2013 - 13:37

The same for me as the others above, no excite mail, no My Excite page and no response from my emails from another mail service. Now it is NO MORE Excite for me.

Kylan Frazer · 25 March 2013 - 20:33

I fixed mine. Apparently my e-mail address was hacked into and Microsoft halted it's use. You have to open an account on the Microsoft website and verify your excite e-mail address and confirm your phone #. Mine works like a champ now. Hope this helps you all...

Denise Wells Byrum · 25 March 2013 - 19:37

Still nothing here either... I lost Kohls Cash because of this and a few other things. I guess it is a good thing that I don't use that email much anymore.

Denise Wells Byrum · 24 March 2013 - 14:05

I got an automated "we'll look into your issues" email when I first sent 1 of the notifications. I sent 1 first without any email back.

Brian James Walker · 24 March 2013 - 13:41

My problems persist. My excite acct still has been unable to send & receive emails since 03-20-13. And I continue to hear nothing about this from excite themselves. It was nice to see that a couple other people posting were having a similiar issue - but why is this not getting more attention??? Is this still an isolated issue?

Kylan Frazer · 24 March 2013 - 09:53

Same here. Can't send or receive since 3/20/2013. Glad I'm not the only one with the problem.

Brian James Walker · 23 March 2013 - 09:39

I have not been receiving emails into my excite acct since 03-20-13 - which is very unusual. I should have at least received a number of spam emails - but as yrt I have recived nothing. Any Thoughts?

Clare Simmons · 23 March 2013 - 05:15

When I search for a group of emails for a common sender it brings them up, but then if I go to file or delete them in bulk, it switches back to just being the first page of my inbox!

Brad Anderson · 5 November 2012 - 14:23

I'm able to read a couple emails but then excite mail becomes unresponsive. Inbox is growing to 800+ emails that I can't read and/or delete. Very frustrating. This has been going on for a couple of months now.

La Dahl · 25 October 2012 - 13:36

I can't log into my Excite account. Is anyone else having this problem

The last time I was able to log into my account was Sunday, 10/21/2012. I have called Mindsparks for information but just get a 'canned' recording saying they are aware of the problem and they are working with their provider to resolve the issue. But no info on when we'll be able to log on.

Lawrence Rogers · 14 August 2012 - 21:30

Is anyone else experiencing trouble with excite.com. I CAN NOT receive or send emails!

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