Excite.com website not working? Is it down right now?

Excite.com Server Status Check
excite.com screenshot
ExciteWebsite Name:
www.excite.comURL Checked:
Response Time:
Last Down:
Checking Excite
Please wait while we check the server...
Excite Website Status History
Excite.com server report and response time

The above graph displays service status activity for Excite.com over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
15:511.48 ms. 
18:061.55 ms.
20:091.57 ms. 
22:131.64 ms.
00:281.16 ms. 
03:361.49 ms.
05:571.08 ms. 
08:131.48 ms.
10:281.82 ms. 
12:471.1 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT 0)  |  Current server time is 13:26

We have tried pinging Excite website using our server and the website returned the above results. If excite.com is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access Excite - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

Having Problems with Accessing Excite.com?
▼ LAST 7 DAYS ...
Ken Lauderback · 4 days 7 hours ago
· · Firefox 44.0 on Windows

Links don't work; server not found error.

Jay Smith · 4 days 12 hours ago
· · Chrome 46.0 on Linux

After reporting the issue with the non-functional links, I have received the same answer the other contributors report. To make it more galling, it went straight to my junk folder. It would seem that there is no one looking into this. I am beginning to wonder if these are just systems that the Excite people forgot to turn off when leaving the company, which seems to be all but dead.

Robert Guertin · 4 days 20 hours ago
· · Safari 7.1.6 on Mac

Sorry! We couldn't find the page you requested

Is excite done over caput?

Richard Holzerland · 31 January 2016 - 19:00
· · Internet Explorer 11.0 on Windows

Excite has been down and not able to follow any news links for over a month.Sorry but I swiched to a new home page, I can handle a day down, not over a month. I have noticed more and more of the link areas failing, even the local weather has not updated in two years.

▼ LAST 30 DAYS ...
Rickie Cullinan Buttweiler · 29 January 2016 - 20:52
· · Chrome 48.0 on Windows

I have sent 3 e-mails to Excite and have received the same dopey message every time: Subject: About your Case Number 00386127
note that due to the high volume of contacts received, we will not be able to reply to you as quickly as we would like.
Please rest assured we will review your report and response as soon as we are able.
-Excite Support
We appreciate you bringing this matter to our attention.
Have never heard anything back and it is still down. I don't get that they are posting headlines but when you click on the headline you get the same SORRY message. Where is the content???? My husband has found a new website for News, I may be following him.

Valerie Brandt · 29 January 2016 - 07:11
· · Firefox 44.0 on Mac

Hello Excite, Not nice that a site that I use daily has been down on the News Feeds for some time now. I have actually started to search for other home pages such as yours because you do not seem to be able to solve this problem. Only a matter of days before I quit using it after nearly 15 years as a devoted fan.

Richard William Ivy · 26 January 2016 - 18:56
· · Chrome 47.0 on Windows

What is going on with Excite. Some of my news feeds have been frozen since Nov 18 and now all links lead to a "Sorry! We couldn't find the page you requested." message. I've been using Excite for nearly 20 years but is has been worthless for several weeks. Are they shutting down?

Don Misko · 24 January 2016 - 04:08
· · Chrome 47.0 on Windows

Sorry! We couldn't find the page you requested.
While you are here, why not check out these other great areas of Excite! This issue has been on going for several months when attempting to open any news link

Don Misko · 24 January 2016 - 04:04
· · Chrome 47.0 on Windows

none of the news feeds load, saying its unavialable

Marie Fox · 24 January 2016 - 02:23
· · Firefox 43.0 on Windows

I recieved the same response from Excite Support in reference to news links being inoperative saying: "We are aware of the issue and hope to have it resolved as soon as possible.

We regret any inconvenience this has caused.

-Excite Support"

Note: There are other problems with some links not opening on the Excite web page so maybe this is the end for this wonderful web portal we have all grown to depend on for so many years. I sure hope I am wrong in my assessement.

Thomas C Przywojski · 23 January 2016 - 04:22
· · Firefox 43.0 on Windows

will not open any news a week now

Toni Porta · 22 January 2016 - 23:03
· · Internet Explorer 11.0 on Windows

Associated Press link doesn't work

Mark Montemayor · 22 January 2016 - 06:03
· · Firefox 43.0 on Mac

Bummer… all news items on Excite news (e.g., http://news.excite.com/index/id/top|ap.html) are down, just as everyone here has been saying. It's been that way for a month or two. This has always been my go-to news site… lots of headlines from which to choose, without a lot of distracting graphics. I was hoping that this was just a temporary error. I'd love to see this service get fixed. Not sure where else I'll go for easily-readable, easily-clickable news items. Suggestions?

Gene Bradford · 20 January 2016 - 15:46
· · Firefox 43.0 on Windows

"Sorry! We couldn't find the page you requested.
While you are here, why not check out these other great areas of Excite!"

My Excite, which is operated by Mindspark and owned by IAC Search and Media. I too have the link error message.

I sent a email to Mindspark Customer Support [support@help.mindspark.com]

They assinged me a case number. Maybe this will help get some answers.

Peter Campisi · 20 January 2016 - 13:47
· · Firefox 43.0 on Windows

"Sorry! We couldn't find the page you requested." This what I keep getting.

Linda Abramson · 19 January 2016 - 21:51
· · Chrome 47.0 on Windows

Why is it I cant get to read the news article that is featured on my excite page?

Nancy Walkons von Schulz · 19 January 2016 - 18:10
· · Firefox 43.0 on Windows

I'll join in here too. I get the same "Sorry - we can't find..." message; have for months now. I did get the canned response the first time I wrote, now they don't respond at all. Out of business? Asleep at the wheel? Excite used to be my home page - loved the headlines. Not any more.

Paul Harry Stevens · 19 January 2016 - 08:10
· · Chrome 46.0 on Windows

I can't open my excite news, always states this sight is not available..

Bruce Hockman · 19 January 2016 - 02:42
· · Firefox 43.0 on Windows

Excite.com seems to be circling the drain these days with one or more features going down and STAYING down regularly for long periods of time. The lights may still be on but it seems no one is home anymore.....especially not in the maintenance dept.

Wilbert Harsch · 18 January 2016 - 00:42
· · Firefox 43.0 on Windows

I can't open my excite news, always states this sight is not available..

Robert Phares · 15 January 2016 - 18:04
· · Chrome 47.0 on Windows

Updating my post from last night, here is the "response" I got from the "Excite Support" team:
Hi Robert,

We are aware of the issue and hope to have it resolved as soon as possible.
We regret any inconvenience this has caused.
-Excite Support
A month or more to solve rather basic issues with a site that has been operating for 20 years? I'd say IAC is on autopilot here, sucking money out of the site and doing NOTHING to maintain it.

I'm actually surprised that I got a response. But a response is not a solution. Can we light a fire under this "team?" Here's the email address again:


Go for it.

Wilfredo Echevarria · 15 January 2016 - 14:01
· · Safari 9.0.2 on Mac

Sorry! We couldn't find the page you requested.
While you are here, why not check out these other great areas of Excite! Just for you...So what does it mean

Robert Phares · 15 January 2016 - 06:03
· · Chrome 47.0 on Windows

Links to most news services have been broken since mid December, though the titles are current, and not updated for the NYT since mid November, but you can actually click on these titles and go to the NYT article. Like reading old magazines in a doctor's office... It is so pathetic that it is almost funny.

There is a half-assed workaround for (at least) AP stories:

Using Chrome as your browser and Google as your default search engine, highlight the article title that you want to read in your "My News" section. Right click on it, and select from the menu [Search Google for "your title"]. Generally this will return several search results matching the article you want.

The only email address I can find to complain to Excite with is:


It may be a black hole but I don't know what else to do.

Myrtha Hollinger · 15 January 2016 - 03:44
· · Firefox 43.0 on Mac

Get always the same error message since a few weeks, Sorry! We couldn't find the page you requested.
While you are here, why not check out these other great areas of Excite!

Suzanne R Brown · 11 January 2016 - 23:50
· · Safari 9.0.2 on Mac

All links still show Error Message. What is wrong? Clearly, I'm not the only one!

Maryann Lauterbach · 11 January 2016 - 02:16
· · Internet Explorer 11.0 on Windows

I cannot open My News for a long time. All I get is "error 43". What seems to be the problem? I have contacted you several times and all I get is you are working on it.

Bernice Weinstein · 10 January 2016 - 17:43
· · Internet Explorer 11.0 on Windows

My Excite new stories has not opened for at least three weeks now. My computer service person says that the problem is that the Excite sight is down, He is not able to recieve the stories as well.Is it really a problem with Excite? How does one contact them to let them know there is a problem with their sight.

Anthony Rasser · 9 January 2016 - 17:16
· · Internet Explorer 11.0 on Windows

When I click on an Excite news item, it takes me to an err page. This has been happening for over a week with every news article.

Nicholas Cataldo · 8 January 2016 - 06:28
· · Firefox 43.0 on Mac

I have not been able to recive emails or to send emails through my wxcite account since December 21. I have sent in numerous emails via my gmail account to excite suuport about this issue and have not received a single response acknowledging that my emails have been received. Please fix this problem.

Faith Freeman Nichols · 7 January 2016 - 17:40
· · Firefox 43.0 on Windows

How is excite going to contact me if I cannot receive any e-mails? JUST fix it!

Faith Freeman Nichols · 7 January 2016 - 17:39
· · Firefox 43.0 on Windows

NOT able to receive or send any e-mails. This is important.

Faith Freeman Nichols · 7 January 2016 - 17:35
· · Firefox 43.0 on Windows

I can sign in BUT I cannot receive any e-mail and I cannot send any e-mails. IMPORTANT for me to be able to do this...

Doc Orcutt · 5 January 2016 - 18:30
· · Firefox 43.0 on Windows

Actually, a little poking around tells me that it's the AP links that aren't valid. You can set your news feeds to the other sources (FOX, MSNBC USA Today, NY Times etc and the links will work.

Doc Orcutt · 5 January 2016 - 18:23
· · Firefox 43.0 on Windows

I'm thinking Excite hasn't been able to pay for the services from AP, Rueters and so one and services have been cut off. Or else they stopped subscribing in a cost cutting measure but the headline liinks are still valid.

Melba Williams · 4 January 2016 - 17:38
· · Chrome 49.0 on Windows

My excite account has been down since in the middle of December 2015. I've contacted them, but have not had a response to any of my submissions

Bill Vaughn · 4 January 2016 - 16:06
· · Safari 8.0.8 on Mac

When will the excite news be active again. It has been down for weeks.

Bob Lane · 4 January 2016 - 15:19
· · Firefox 43.0 on Windows

Start page is useless, keeps telling me cannot find page. I think it is time to say goodbye to Excite, I cannot find you.

Jean Frogge Jenkins · 3 January 2016 - 16:27
· · Safari 8.0 on iPad

When I click on an Excite news item, it takes me to an err page. This has been happening for over a week with every news article.

Bruce Palmer · 2 January 2016 - 21:37
· · Chrome 47.0 on Windows

The "my news" and links that appear on the excite home age are not working. The window pops up that says "Sorry! We couldn't find the page you requested.
While you are here, why not check out these other great areas of Excite!" My personalized links "bookmarks" do work. At first, I thought it was my computer, so my wife checked hers. The exact same thing. It appears excite is down here in Michigan, or at least in this area, for at least 2 weeks now.

NY Sailorgal · 1 January 2016 - 23:51
· · Safari 9.0.2 on Mac

Get to login, email page. But unable to received or send email for excite.com account. Just says this service not available at this time. Been going on for about two weeks. It is like the email account doesn't exist. Tried logging into another email account and sending an email to my excite email --- it just bounces back. (Had this account for over 15 years -- so there are lots of addresses in there.) All emails to customer service and help go un-answered (2 weeks).

Linda Abramson · 29 December 2015 - 21:57
· · Chrome 47.0 on Windows

How did I get an excite email accoutn that I did nto sign up for. I dont see hwo to delete it.either

Linda Abramson · 29 December 2015 - 21:56
· · Chrome 47.0 on Windows

Why am I not getting into the news website when I click on the news article I want to read it directs me to a site which says the site cant be reached but yet it says here that everything on Excite is up and running.???

Peter Levakis · 29 December 2015 - 04:29
· · Chrome 47.0 on Windows

Whenever I try to click on a link in the Excite " My News" feeds, I get an error: Sorry we can't find the page you were looking for, but while you're here try some of these stories. I click on those links and the same thing hapens. Reported it a week ago and I get the same due to high volume it may take a while to get you an answer.

Robert Vanderbilt · 28 December 2015 - 20:00
· · Internet Explorer 11.0 on Windows

12/28/15 I can login to My Excite OK. Get my personal page OK.
But I can not get any news stories when I click a head line. I get the "Sorry! can't find...." msg. This happens on all 4
of my cmptrs, IE11 & IE8, Firefox, win7 & win XP3, makes no difference.
Cache cleared on all Cmptrs, no help.
How fix this!!!!????????

Jerry Prewett · 8 December 2015 - 19:15
· · Chrome 47.0 on Windows

FWIW, I have been able to log in and get the My Page that I'm used to getting ... news headlines, Bookmarks, weather, etc. And without clearing cookies or cache or browsing history, thank you very much all level 1 techs.

Don't know if this will help anyone else but in my Chrome browser, I opened my currently favorite search engine (Google) and keyed in: excite.com
and clicked on "Sign in" that showed under the 1st Excite item that was returned. That took me to the "Personalize My TV Listings!" which I didn't think was the right direction but decided to play along and keyed in my zip and provider and was presented with the page to select my channels to be listed. I scrolled to the bottom clicked on Submit and...

Voila!! My Page is back!

Jerry Prewett · 7 December 2015 - 18:57
· · Chrome 47.0 on Windows

I've been using excite as my web portal for over a decade ... maybe 2. There's been a handful of times that it was inaccessible, or the news wasn't updating, but this is the first time I've reached the site and unable to access My Bookmarks.
As a precaution, I've started saving them in word doc for such a day as this.

Lisa Miller · 7 December 2015 - 17:43
· · Chrome 46.0 on Windows

I can't seem to get my personal page back. It's annoying because I use the page for my personal TV & movie listings daily.... but I've been getting the following message for DAYS! "We're sorry! We'll have your personalized page back as soon as possible." I have tried it on Chrome and I.E. Both are the same.

Douglas Miller · 7 December 2015 - 17:39
· · Chrome 47.0 on Windows

been down for several days, Getting ready to change after 10 yrs or so at least

Mike Vagg · 7 December 2015 - 17:05
· · Chrome 42.0 on Windows

Same here, and as I have reported for a few years now, the weather icons on the main page have not changer for 4 or 5 years, Please update, or change to sunshine,,the rain is getting us down. Any idea when the pages will be up, we have hundreds of links on our home page, to just about every thing we do..NEED it back..Thanks

Greg Landry · 7 December 2015 - 16:49
· · Chrome 47.0 on Windows

Website is up, personal pages are down. Maybe it just died for good?

Dennis Bogdan · 7 December 2015 - 16:47
· · Chrome 46.0 on Windows

FWIW - I'm unable to sign-in to the Excite WebPage at the moment as well - iac - Enjoy! :)

Donnie Thompson · 7 December 2015 - 16:33
· · Chrome 47.0 on Windows

I am among many others who can't sign in to Excite and would like any help with this

Carol Nilsson · 7 December 2015 - 16:22
· · Safari 9.0.1 on Mac

My excite.com home been down for several days. Still getting the "We're sorry" message at top of page.

Don Carr · 7 December 2015 - 15:39
· · Chrome 42.0 on Windows

My excite.com site remains down. Have tried all suggested remedies (cache clearing, etc.) to no avail. Still getting the "back as soon as possible" message.

Elizabeth Patterson-Johnson · 7 December 2015 - 15:29
· · Firefox 42.0 on Windows

my personalized page has been down for a few days now, how long till it is back? I'm gettting very frustrated. I need that information.

Maryann Lauterbach · 6 December 2015 - 22:38
· · Internet Explorer 11.0 on Windows

My Excite home page says "We're Sorry. We'll have your personalized page back as soon as possible." I depend on that page. Also Fox News hasn't updated since Nov. 18th. What is going on? I have used Excite for my home page for years and never had a problem.

Deberah Patterson Holsworth · 6 December 2015 - 20:55
· · Internet Explorer 11.0 on Windows

My Excite.com service personal home page has been down for approximately 48 hours Otherwise my internet is working just fine.

Debbie Tegtmeier · 6 December 2015 - 19:25
· · Chrome 47.0 on Windows

My personalized Excite! page is unavailable and has been for well over 24 hours. I can't find anything about it when searching the web, other than a lot of unhappy campers who can't access their homepage, just like me.

Susan Gross · 6 December 2015 - 18:42
· · Safari 9.0.1 on Mac

Dear Excite,
It has been over 12 hours, and my page is still not available. I get the message, "We're sorry! We'll have your personalized page back as soon as possible." I tried your "DNS server" thing and it had no effect at all.

Marilee Erickson · 6 December 2015 - 17:23
· · Firefox 42.0 on Windows

My personal page is down, too, but there is a message near the top that says "We're sorry! We'll have your personalized page back as soon as possible." Everyone in site maintenance must be off this weekend!

Carla Lowther · 6 November 2015 - 01:01
· · Internet Explorer 11.0 on Windows

Joan, I found out from a friend that my email has been shut down. She tried to send me a message and it got returned as undeliverable. I am so mad at excite...

Joan Paquette · 5 November 2015 - 21:32
· · Chrome 46.0 on Windows

My email stopped working on the same day. Cannot reach excite to find out what is going on and how to fix it. Have you had any luck?

Marilyn Favata Messina · 31 October 2015 - 23:18
· · Internet Explorer 11.0 on Windows

Excite.com does not finish loading. It just gives a "loading" message and never finishes. I waited 9 minutes and gave up.

Betty Fergus · 11 October 2015 - 18:09
· · Chrome 45.0 on Windows

I can get my excite page to open up but I have not been able to send or receive messages since Oct 5. I get the message when I try to send a message "this service is temporarily unavailable, try later"

Lisa Baughman · 7 October 2015 - 00:07
· · Chrome 45.0 on Windows

My Excite page will not come up. I keep being redirected to errodocs.excite.com

Restabs Sleep · 2 June 2015 - 20:53
· · Chrome 43.0 on Windows

Apparently Excite Webmail's security certificate is expired... Every browser is blocking access to it. I'm afraid to override in case it's a virus hijack.

Jim Peters · 2 June 2015 - 14:19
· · Chrome 42.0 on Chrome OS

I have been experiencing the same problem for the last two days on multiple computers using both Chrome and Firefox. Cannot access my email. Clearing the browser cache in Chrome had no effect. Excite appears to be down

Cassie Lex Icon · 14 July 2014 - 13:03
United States · tw telecom holdings · Chrome 35.0 on Windows

Am only receiving email from companies, not from personal email accounts, although multiple accounts have tried to send them email gmail, yahoo etc

Makavelli BlueIce · 7 May 2014 - 07:37
United Kingdom · Virgin Media

what is wrong with excite? no emails received or allowed to be sent !

Roseann Murphy · 28 April 2014 - 15:34
United States · AT&T U-verse

I can not sign into my account... my husband's works.. not mine HELP???

Raymond Korotaeff · 5 April 2014 - 08:37
United States · EarthLink

safari has a problem reaching the server and when it does I can't reach some web sites

Veronica Pond · 23 March 2014 - 20:05
United States · Comcast Cable

ME AGAIN!! I can not access my mail. Why? What did I do for them to deny me access to MY mail? What do I need to do 24/7 to get my mail? BEG? Sleep with someone at excite?

Sharon Welsh · 19 March 2014 - 14:16
Jamaica · Cable and Wireless Jamaica

I am unable to access my mail-box.Why is there no response to my comments?

Bess Bunton · 14 March 2014 - 06:54
United States · AT&T Internet Services

www.excite.com nor www.myexcite.com can connect me to my homepage, I get search engines, non-related websites, etc. Using both IE and Google Chrome. Once again we are leaving Excite, too much negative EXCITEment for me.

Mary De Young · 12 March 2014 - 10:59
United States · TDS Telecom

email is down since early today, now 1pm. What is the problem? access to internet is OK, just the email page.

Gerard Pearson · 12 March 2014 - 10:57
United States · Verizon Wireless

Can not log into my Excite account or Excite email. Get frozen gray screen with http://registration.excite.com/excitereg/login_process.jsp in the browser bar.

Richard Hadfield · 12 March 2014 - 10:47
Netherlands · Chello

I enter login name and password to get into my excite inbox/email, page tries to switch but hangs on grey screen indefinitely with the address: 'http://registration.excite.com/excitereg/login_process.jsp'

EvelynandJonathan Phillips · 12 March 2014 - 10:19
United States · Verizon Internet Services

I can't log into my excite mail. Tried everything, it won't let me in.

Rich Palma Jr · 12 March 2014 - 10:05
United States · Time Warner Cable

Tell me this makes sense. While still unable to access via Firefox, I do have access via IE. Is there a server conspiracy... I'm verklempt; talk amongst your selves...

KarenJerry Neff · 12 March 2014 - 09:14
United States · California State University Network

I am unable to sign into excite or excite email... The login page http://registration.excite.com/excitereg/login_process.jsp hangs...

Rich Palma Jr · 12 March 2014 - 09:03
United States · Time Warner Cable

I have been trying to access my email account, sign in and get a blank screen with this in the url "http://registration.excite.com/excitereg/login_process.jsp". I use this as my professional email and need access.

Bob Speziale · 12 March 2014 - 09:02
United States · Optimum Online

Could not connect to registration.excite.com when trying to access email.

Veronica Pond · 11 March 2014 - 12:50
United States · Comcast Cable

Me again. They are again refusing me access and I have tried on two internet servers. Why the punishment Excite you constant no service jack wagons!

Ram Verma · 11 March 2014 - 11:46
United States · Vermont Department of Information and Innovation

"could not connect to registration.excite.com" when trying to access email

Andrea McCart · 25 February 2014 - 01:07
United States · Bend Cable Communications

Have lost my excite home page. i use Firefox and I get a message that excite will be back shortly but when I load Internet Explorer, it loads my Excite page. What is going on? Does Excite not like Firefox?

Lowell Merritt · 12 February 2014 - 05:15
United States · Verizon FiOS

I can receive Emails... Open and Read them... but when I try to Reply or Send and email it says server is down

Rachael Faust · 12 February 2014 - 05:13
United States · Time Warner Cable

Having same problem "Your message could not be sent because of a server issue. Please try again. If the problem persists, try restarting your browser." Tried sending email last night and this morning and same error both times. Cleaned out temp files/cookies, restarted comp etc. Still not working.

Kevin Suchy · 11 February 2014 - 23:10
United States · CenturyLink

I can not send or receive mail from excite mail. I get this error message...

Your message could not be sent because of a server issue. Please try again. If the problem persists, try restarting your browser.

I have tried different browsers and different computers and still get this message.

Suzanne A Archer · 6 February 2014 - 12:35
United States · CenturyLink

This site has been down for over 3 days. What's taking so long with maintenance?

Pete Howard · 4 February 2014 - 12:47
United States · tw telecom holdings

Myexcite home page comes up, however when I select email it returns to the homepage. This occurs at work and home so I doubt it is on my end...

Linda Hall · 20 January 2014 - 03:02
United States · Time Warner Cable

Problem resolved by clearing temporary files and cookies from browser as recommended above.

Linda Hall · 18 January 2014 - 18:27
United States · Time Warner Cable

I am receiving a warning that Excite.com is not safe to use, do to a possible virus or phishing or malware - a potential loss of sensitive info is possible. I have updated AVG anti-virus and full protective software. Anyone else have this problem?

Nora Sargent · 3 January 2014 - 10:08
United States · Time Warner Cable

I cannot open my email. I just get a spinning circle. Is this an "Excite" issue or something in my computer?

Evan Fain · 29 December 2013 - 16:34
United States · Comcast Cable

my Father-in-Law has not been able to send or receive any email since 12/13... when will this be back up?

Nicholas Cataldo · 28 December 2013 - 20:29
United States · Verizon FiOS

I still cannot send or receive emails. This is the 3rd straight day. Will someone at excite let me know when this problem will be fixed?

Lynette Miller · 26 December 2013 - 13:28
United States · Illinois Century Network

Got an update email to my work account from Excite, saying they 'think the issue has been resolved" dated 12/16 -- this, however, is NOT true, dated 12/26! Still looking at the same message, same stuff that was sitting there 12/9!! What IS the problem???

Scott Brown · 23 December 2013 - 08:30
United States · Frontier Communications

With Excite you get what you pay for! Email down for several weeks, no response from tech support...

Kevin Jacobs · 23 December 2013 - 05:28
United States · Cox Communications

I have not received an email for over two weeks. Whats up with you guys at excite?

Gerald Bentley · 22 December 2013 - 23:22
Canada · Shaw Communications

About 3 weeks ago i couldn't forward e-mail jokes, then i couldn't send any e-mails & on Friday not receiving any e-mails.. I have given up & changing to an new e-mail, after 14 years with excite.I can still sign in to get at the excite contact list, so that's a positive.

Valerie Romano Kipping · 19 December 2013 - 04:36
United States · Verizon FiOS

I Have not been able to send or recieve emails for three days! HELP!

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