Eppicard.com website not working? Is it down right now?

Eppicard.com Server Status Check
eppicard.com screenshot
EPPICardWebsite Name:
www.eppicard.comURL Checked:
Response Time:
Last Down:
Checking EPPICard
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EPPICard Website Status History
Eppicard.com server report and response time

The above graph displays service status activity for Eppicard.com over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
02:06130.73 ms. 
04:18133.55 ms.
06:29132.76 ms. 
10:26131.79 ms.
12:34131.85 ms. 
14:52134.34 ms.
17:53131.1 ms. 
20:59142.98 ms.
00:18131.94 ms. 
02:50132.52 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT 0)  |  Current server time is 10:35

We have tried pinging EPPICard website using our server and the website returned the above results. If eppicard.com is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access EPPICard - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

Having Problems with Accessing Eppicard.com?
Jessica Nichols-knowles · 22 April 2016 - 16:04
· · Chrome 47.0 on Android

Hello, does anyone actually work for the eeipcard company... I would like to get some info on how I can possibly talk to a human about issues with the card instead of social media, website emails, website comments, automated calls...is there a corporate manager or CEO that is able to respond??? I am an intelligent mom who just needs some answers and I know I'm not the only one.

Jessica Nichols-knowles · 22 April 2016 - 15:54
· · Chrome 47.0 on Android

Not sure how to reach any one. When in line and found three numbers (404) 921-1490_ out of service, 1(800)656-1347_ back of card all automated no customer service, and 1(855)260-3119_ was hung up on with in one minute of conversation and yes I was calm and polite, guess the guy did not have time for me. I have several questions one main question is how to change my phone number when the eeipcard website won't let me SUBMIT the new number...POOR SERVICE ...I wish it could go back to printed checks. Haven't received court order payment for a whole month and things are pilling up for the kids....I want notification if there are red flags and issues with receiving payments...again NO ONE IS HELPING AT CUSTOMER SERVICE/SUPPORT.

Charity Mitchell · 15 December 2015 - 15:30
· · IEMobile 11.0 on Android

Same here in pa. Got $ out atm at 8ish then declined at 9pm last night

Charity Mitchell · 15 December 2015 - 15:30
· · IEMobile 11.0 on Android

Yes pa been down since last night about 9 pm. Took money From atm at 8ish then card constantly declined since 9

Queenisha Clark · 15 December 2015 - 15:17
· · Chrome 47.0 on Windows

Eppicard in PA is down also. Frozen funds or something.

Alaina Loveurselffirst · 15 December 2015 - 14:52
· · Chrome 47.0 on Android

How long would they be down

Arcadia Sabater · 15 December 2015 - 14:42
· · Internet Explorer 9.0 on Windows

eppicard NYS is down right now. I cant take any money out

Samantha Riley · 10 December 2015 - 17:42
· · Chrome 38.0 on Android

My child support went into my account last night and since i havent seen it posted to my account or available and no customer service workers are helping can anyone help???? My email know1knowsitbutme@gmail

Carletta Loving · 17 November 2015 - 18:11
· · Chrome 44.0 on Android

I can get mine balance as of today. It's said can't access your account at this time. Try back later.

Debbie Hutchins · 13 November 2015 - 17:02
· · Silk 46.2.33 on Kindle Fire

When are deposit on weekend made on Friday?

Marion Martin · 5 November 2015 - 21:44
· · Chrome 46.0 on Android

Card isn't working, customer service automated message says it can't access my account number and to call back at a later time. Eppi website is down due to important updates. Just great!

Tasha SweetblackCherry Tabor · 31 October 2015 - 15:37
· · Safari 9537.53 on iPad

Hello I been trying to use my card for a week now... I keep getting this recording talking about a claim and I will receive some forms in 3-5 days, What does this mean cuz I have payments that I can't get because the atm stated this card is not able to be use???

Amanda Rose · 2 October 2015 - 17:12
· · Android Browser 4.0 on Android

The wed site is NOT working...very frustrating.

Bethany Rae DeHart · 2 October 2015 - 12:30
· · Internet Explorer 10.0 on Windows

The Web site has been down for 2 days.. Why?????

Tiffany Sellers · 2 October 2015 - 03:18
· · Android Browser 4.0 on Android

Web site is down!!

Carmen Rodriguez · 15 September 2015 - 13:42
· · Chrome 45.0 on Android

Yo también tengo problema con la tarjeta y trató de llamar al customer service y sale que el numero que llame no eata disponible y mi tarjeta ya se expiró y no puedo acerder a mi cuenta

Sam Paige · 5 September 2015 - 13:21
· · Chrome 28.0 on Android

Will payments due today be posted today

Kyanna Payne · 4 September 2015 - 01:00
· · Safari 600.1.4 on iPhone

The phone won't work

Chris Leandres · 3 September 2015 - 21:28
· · Safari 8.0 on iPhone

Now the phone number won't work

Beth Kable · 19 February 2014 - 15:40
United States · AT&T U-verse

Have not been able to access site. Keeps saying page already submitted. Have deleted cookies, run cleaner, etc. etc, etc. Been like this for 3 days!!

Mark N Ashley Toothman · 16 January 2014 - 20:41
United States · Time Warner Cable

Mayra, It's not just you. The same thing is happening to me today. :(

Dotti Bennett Dowdell · 5 January 2014 - 06:05
United States · Comcast Cable

Impossible to reach someone at eppicard. Horrible horrible customer service.

KerryAnn Dunbar · 4 November 2013 - 18:13
United States · Verizon Internet Services

I am unable to get on web site it says page has already been displayed

Dinah Marie McGee · 14 October 2013 - 06:32
United States · Windstream Communications

Does anyone know if they will be open today? My deposit is suppose to hit today and a I HAVE to pay a bill today or my service is canceled. But it just dawned on me its Columbus Day... :(

CL Carroll · 12 October 2013 - 21:46
United States · Comcast Cable

Now it's Sunday, and I still can't access my funds on this card. How the state can continue to not only demand that parents send their checks in to put them on this bogus cash card, or the fees they charge us for getting our own court-ordered support out of the ATM (only 1 cash withdrawl per month).

Donita Hayes · 12 October 2013 - 14:14
United States · Clear Wireless

website is up and was able to use card for credit only (at CVS); was declined for any cash back.

Tina Williams · 12 October 2013 - 13:36
United States · Comcast Cable

The website is back up BUT I still cannot get my money... just came back from the store to use the ATM and it was declined once again. I called and spoke to someone and all she could say was "We are experiencing updates to our system and as soon as we can complete everything, we wil let you know"...with an attitude! Look, I understand they've been getting a high volume of calls today, but this is people's money we're talking about here... no need to catch an attitude EPPICARD!! You guys really suck. How would you feel if you were any of us waiting on YOUR money???

Sheri Hughes · 12 October 2013 - 12:52
United States · Shentel Service Company

i just checked the website and it s still down, It is NOT up and running

Tina Williams · 12 October 2013 - 12:35
United States · Comcast Cable

Just came back from Shoprite and was totally humiliated. After loading all my groceries and got rung up, my card was declined. The cashier said loudly "Is that a FOOD STAMP card?"... I said no, it's for child support. I tried the card again and it was still declined. I had to leave everything there and ran down the street to use the ATM at the convenience store... card still declined. I am at my wits end... how are me and my son supposed to eat today???

Blaq Phire · 12 October 2013 - 12:11
United States · Comcast Cable

Child support cards not working... SMH... something is going on. I was able to make a purchase but not get cash back and it is declining at the ATM... WTF... this is not government money

Rebecca Gay · 12 October 2013 - 11:41
United States · Cox Communications

Can not access website, and had a return that has not been put back on my card yet. have not tried a purchase or ATM. This is my child support money, not free money from the govt, so if I can not get my money can I have them arrested or sue them? From now on I go to the ATM and take it all out at once and will not use this card again.

Donita Hayes · 12 October 2013 - 09:43
United States · Clear Wireless

Yes it is down and you cannot make purchases at all (fun getting declined with a roll of tp). First call, spoke to "Maria" who told me I need to fax 2 pieces of ID and it would take 3 business days to work again. Second call, spoke to "Eva" that told me all systems are down for everything and she didn't know when it would be back up. F-U Maria and thanks you Eva. She said they're getting flooded with calls.

Teddy Tinsley · 12 October 2013 - 08:55
United States · Time Warner Cable

Website is down and can't make purchases at stores. My card was declined while at the store but I was able to purchase an app to check your eppicard balance online only can't log into that either.

CL Carroll · 12 October 2013 - 08:52
United States · Comcast Cable

Eppicard website is definitely down. You can check your balance by phone with the number on the back of the card. However, they usually charge .25 to call in. They had better be waiving that fee for this month, because how else are we supposed to check? Apparently, the government does not care if we feed our kids, along with the fact that WIC (which I don't have because I am employed) is also not operating.

Branden Hunter · 12 October 2013 - 08:51
United States · CP Internet

Robin Vernon Frith-
"I understand that the website is down right now but I am unable to make purchases online as well. Will I be unable to make purchases at stores, etc. as well??"

You can't purchase things in reality, off-line and in person in a store. My mom just tried, about an hour ago. Honest.

Robin Vernon Frith · 12 October 2013 - 08:24
United States · Shentel Service Company

I understand that the website is down right now but I am unable to make purchases online as well. Will I be unable to make purchases at stores, etc. as well??

Christina Russell · 11 September 2013 - 12:47
United States · AT&T Internet Services

i cannot submit my new user info

Pam Petruzzi · 19 August 2013 - 14:07
United States · AT&T U-verse

The site never takes my password the first time and I have to continually resubmit a new password each time.

Angela Christian January · 6 August 2013 - 10:24
United States · Comcast Cable

it tells me that my attempts to key in my username and password had ran out when I haven't even tried once... frustrating... I think its it's a money making scheme to use up all five of your free phone calls so they can then charge you for a service that's free by logging in to your account(oan the first five free phone calls)... if this is the case the government as well as the card company ought to be ashamed of themselves... I can be pig-headed sometimes so I will forever check my account at an atm... yes they charge too but at least I know about and agree with this charge... after those first five free calls its to the atm I go... u hear that eppi?

Mandi Miner · 16 June 2013 - 13:32
United States · Comcast Cable

I've also had issues with the page loading for the last 2 days... haven't been able to log in at all

Mary Smolinski · 16 June 2013 - 12:10
United States · Comcast Cable

I have tried to check balance for the last two days and havent been able to access my account. You need to find an alternate method of getting a balance reading or replace/update your internet inquirey service!

Sue Drumm DeSantis · 15 June 2013 - 21:30
United States · AT&T U-verse

I've had trouble getting onto eppicard since this afternoon around 4 Cali time

Scott Firesheets · 14 May 2013 - 08:42
United States · AT&T U-verse

Site will not accept changes to alert notifications. Nothing updates when you click submit

Atreyu Gardner · 5 March 2013 - 11:18
United States · Time Warner Cable

I got emailed about a deposit & went to a MoneyPass ATM and drew it out. So the WD worked.

Brian Bachman · 5 March 2013 - 08:39
United States · Cox Communications

I get "The site's security certificate has expired!" window when trying to get on eppicard.com, i tried chrome and IE, and on multiple computers and same issue

Cyndi Bellerose · 5 March 2013 - 07:45
United States · Time Warner Cable

I get "The site's security certificate has expired!" window when trying to get on eppicard.com. - Columbus, OH

Atreyu Gardner · 5 March 2013 - 07:12
United States · Time Warner Cable

getting the same "Certificate expired" all with a big red x on the web address in West Alabama

Lisa Raquel · 4 March 2013 - 23:59
United States · AT&T U-verse

I am getting the "Certificate expired" all with a big red x on the web address. What's up?

Lindsay Simmons McNabb · 4 March 2013 - 18:30
United States · AT&T Internet Services

I can't get on either.. instead I get a red page saying their security certificate has expired

Amanda AG-Ridazblock Geyer · 4 March 2013 - 18:00
United States · Frontier Communications

what is going on with the eppicard website I can't get on it says their security certificate has expired and to stay away from website due to no security on the website which in other words it could be hacked is this problem being resolved and when will I be able to access the website?

Amanda AG-Ridazblock Geyer · 4 March 2013 - 17:56
United States · Frontier Communications

I can't get on the eppicard website either saying the site's security certificate has expired but can't find the answer to what is going on with this! Is it a hacker and what are they doing about this are they going to renew the security certificate??? does anyone know what is going on with this please let me know if you do

Rebecca Britton · 4 March 2013 - 10:59
United States · CenturyLink

I tried to get on eppicard.com and it says "The site's security certificate has expired", so what does that mean? I've never seen that before and it says there could be an attacker.

Cathy Clarke · 4 March 2013 - 07:31
United States · Time Warner Cable

Eppicard.com is down right now its reporting that the service is experiencing some issues momentarily, when will it be fix?

Tessah Warren · 4 March 2013 - 03:26
United States · Time Warner Cable

it is always screwed up

Richard Hinchliffe · 16 November 2012 - 19:46
United States · Comcast Cable

Is there anyway to speak with an actual person at Eppicard? The website seems to be working and shows a healthy balance. My attempts to charge something keep getting denied.

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