Drive.google.com website not working? Is it down right now?

Drive.google.com Server Status Check
drive.google.com screenshot
Google DriveWebsite Name:
drive.google.comURL Checked:
Response Time:
Last Down:
Checking Google Drive
Please wait while we check the server...
Google Drive Website Status History
Drive.google.com server report and response time

The above graph displays service status activity for Drive.google.com over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
24.May.2016
04:398.16 ms. 
24.May.2016
06:508.6 ms.
24.May.2016
09:016.85 ms. 
24.May.2016
11:5040.44 ms.
24.May.2016
13:5124.16 ms. 
24.May.2016
15:5423.71 ms.
24.May.2016
17:5823.56 ms. 
24.May.2016
19:5923.33 ms.
24.May.2016
22:158.01 ms. 
25.May.2016
00:4824.33 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT 0)  |  Current server time is 03:14

We have tried pinging Google Drive website using our server and the website returned the above results. If drive.google.com is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access Google Drive - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Try alternative urls such as googledrive.com

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

Having Problems with Accessing Drive.google.com?
▼ LAST 12 HOURS ...
Shifra Shifra · 4 hours 57 mins ago
· · Chrome 50.0 on Windows

I cannot rename for move files

▼ YESTERDAY ...
Google Customer Care · 1 day 17 hours ago
· · Chrome 50.0 on Windows

1 855 777 1707 Live Support Toll Free help

Google Customer Care · 1 day 17 hours ago
· · Chrome 50.0 on Windows

1 855 777 1707 Live Support Toll Free help

Google Customer Care · 1 day 17 hours ago
· · Chrome 50.0 on Windows

1 855 777 1707 Live Support Toll Free help

Google Customer Care · 1 day 17 hours ago
· · Chrome 50.0 on Windows

1 855 777 1707 Live Support Toll Free help

▼ LAST 7 DAYS ...
Angel Edword · 2 days 14 hours ago
· · Chrome 50.0 on Windows

Customer Support Number +1-844-444-0101

Mona Johns · 4 days 7 hours ago
· · Opera Next 37.0.2178.43 on Windows

a lot of misguiding and fake number here cmon we all know the right number to call which is one eight five five seven seven zero seven seven nine zero yes 1 855 77O 779O.....this might help

▼ LAST 30 DAYS ...
Jerri Reitz Snyder · 17 May 2016 - 22:33
· · Safari 9.1 on Mac

i've been getting this message for two days now. Help please..

"Google Docs encountered an error. Please try reloading this page, or coming back to it in a few minutes.

To learn more about the Google Docs editors, please visit our help center.

We're sorry for the inconvenience.
- The Google Docs Team"

Michael Eisner · 16 May 2016 - 13:58
· · Chrome 50.0 on Windows

google ddrive keeps crahsing and i see the kill/wait choice. i have deleted cache and still no help

Google Chrome support +1855-777-1707.Toll free helpline. · 16 May 2016 - 12:09
· · Chrome 50.0 on Windows

Get instant help from support staff +1855-777-1707.Toll Free Helpline.

Kayla Jane Hunsucker · 11 May 2016 - 18:40
· · Chrome 50.0 on Windows

Nothing is working on the site! I have important stuff to do!!! Please please help pleeeeeeez!!!!

Aishley Hassell · 11 May 2016 - 16:27
· · Chrome 50.0 on Windows

Having trouble uploading, they keep failing to upload without any error messages.

Aishley Hassell · 11 May 2016 - 16:26
· · Chrome 50.0 on Windows

Havign trouble uploading, they keep failing to upload without any error messages.

Donald Tan · 11 May 2016 - 09:00
· · Chrome 37.0 on Android

Not syncing & delete my folders!

▼ LAST 6 MONTHS ...
Andrew B. Smith · 24 April 2016 - 22:49
· · Firefox 45.0 on Mac

cycle, cycle, cycle, can't find the server

What gives, Google?

Kerttuli Mattila · 7 April 2016 - 06:03
· · Firefox 45.0 on Windows

Using Firefox and trying to open a file it only says One moment... and doesn't work even after several hours...

Philip Gardner · 4 April 2016 - 13:27
· · Firefox 45.0 on Windows

Can't attach OneDrive items to e-mails.

Jacqueline Jordan · 11 March 2016 - 14:19
· · Chrome 48.0 on Windows

I cannot get into gmail on my desktop for the second day. I can access it on my mobile. I need this for work so it is quite an aggravation. All I get is this message. "500. That’s an error.
There was an error. Please try again later. That’s all we know."

Joseph Moellman · 11 March 2016 - 14:00
· · Internet Explorer 11.0 on Windows

not loading!!!!!

Sophi Kravitz · 5 March 2016 - 13:41
· · Chrome 48.0 on Mac

I can't access Google Drive from Safari, Chrome or Firefox since March 1st, but can access it from Android Chrome. NY.

Tracy Connell · 2 March 2016 - 14:28
· · Chrome 48.0 on Windows

Never mind. It was a security issue from my email account. Open message in a browser and I can open the document.

Tracy Connell · 2 March 2016 - 14:15
· · Chrome 48.0 on Windows

Keep getting this message:

Google Docs encountered an error. Please try reloading this page, or coming back to it in a few minutes.

To learn more about the Google Docs editors, please visit our help center.

We're sorry for the inconvenience.
- The Google Docs Team

Bini Vibin · 4 February 2016 - 05:58
· · Chrome 48.0 on Windows

Drive app is not loading. Not able to sign in and send feedback. Uninstalled and re-installed several times. No use.

Chris X. Grech · 3 February 2016 - 11:35
· · Chrome 48.0 on Windows

Hi 2 days ago i purchased 1TR storage space for my small business. I did this from my PC then i uploaded my folder in which i have all documents etc via google drive for PC. FROM The PC all is working fine. I am trying to do the same google drive for pc on my laptop. The folders are all there but the files are not. same on my tablet and my mobile (using drive for android ). If i try to access drive through the web from my laptop the problem persist. Can someone please help me?

Bartow Ancestors, Inc. · 27 January 2016 - 12:57
· · Chrome 47.0 on Windows

When printing documents from google drive, they do not print as formatted. 1-27-2016. I have seen this has been a past problem. Hope it gets fixed quickly.

Ace Campbell · 26 January 2016 - 10:55
· · Chrome 47.0 on Windows

Drive is not working right now. Keeps buffering then telling me this file and/or folder is not available.

John Edwards · 26 January 2016 - 10:54
· · Chrome 47.0 on Windows

Same problem here too, just goes offline. Can't get to files from drive.google.com either. Reckon the service is down! grrr!

Violet Cloete · 26 January 2016 - 10:44
· · Chrome 47.0 on Windows

Google drive wont. open it keeps sayig "redirecting" and showing a blank page

Tom Rawlinson · 6 January 2016 - 10:58
· · Chrome 47.0 on Windows

I was keeping all my letters and and a lot of pictures on Gdrive in a gi-normous folder - 5,000+ files (no rule against that?). The main folder had multiple subdirectories, many of which had 100s and 100s of files too.

On 30th Dec 2015 several thousand of these files vanished. Since then, only one of my machines (the one on XP, not the one on W10) seems to be syncing files - and I don't think its doing that properly.

Fortunately, Santa brought me a 500 Gb portable only a few days earlier, so everything was freshly backed up.

Anyone else having this kind of problem?

Abd-ul Wa'say · 27 December 2015 - 03:33
· · Chrome 47.0 on Windows

"OOPS THERE IS A PROBLEM PLAYING THIS VIDEO" was the message I am getting since 25th Dec 2015

Jennifer Hillier · 23 December 2015 - 11:30
· · Internet Explorer 11.0 on Windows

Google drive wont. open it keeps sayig "redirecting...blank page...redirecting..."

▼ MORE THAN 6 MONTHS AGO ...
Elizabeth Castiglione · 23 November 2015 - 22:59
· · Chrome 46.0 on Mac

Not able to upload files/folders from desktop to Google Drive. 6pm Monday 11/23

Michael Lewis · 23 November 2015 - 22:56
· · Chrome 46.0 on Mac

Anyone else not able to access right now? FIles stopped syncing around 5:00 PM EST today...

Sarah Janet Cole · 23 November 2015 - 16:27
· · Chrome 46.0 on Windows

Damn thing keeps telling me to clear my cache and cookies every time I try to access a doc, even in Chrome incognito browsing.

Alexander Rambaud · 18 November 2015 - 12:48
· · Firefox 42.0 on Windows

The video stopped playing while watching. I recieved an error message that says "an error occured. please try again later."

Kathy Freud · 23 October 2015 - 18:59
· · Chrome 46.0 on Windows

The Import range function seems to be down? Is anyone else having this problem?

Stephanie Johnson · 22 October 2015 - 15:27
· · Chrome 43.0 on Windows

Google Drive will not load for several of my students in Wauwatosa, WI.

Fiona Dempster · 10 October 2015 - 02:53
· · Firefox 41.0 on Mac

says I'm offline but I have full internet connection on firefox on my mac...

Megan Fox · 9 October 2015 - 23:01
· · Chrome 45.0 on Windows

All files appear to exist again and be back up for me (Colorado, US).

Joe Curtis · 9 October 2015 - 21:20
· · Chrome 45.0 on Windows

Comment from Google, "Google Drive service has already been restored for some users, and we expect a resolution for all users in the near future. Please note this time frame is an estimate and may change."

Sara Schwabacher · 9 October 2015 - 21:07
· · Firefox 41.0 on Windows

It's been down in NYC all afternoon. Can't access any documents on my Google Drive. Makes me concerned about how much I rely on this to get work done.

Alejandro Torres · 9 October 2015 - 21:01
· · Chrome 42.0 on Windows

i almost got a heart attack. all my work in in google drive excell pages

Alejandro Torres · 9 October 2015 - 21:00
· · Chrome 42.0 on Windows

i almost got a heart attack. all my work in in google drive excell pages

Rick Shortt · 9 October 2015 - 20:55
· · Chrome 45.0 on Chrome OS

Seemingly back up for me in Virginia, though running a bit slow. Despite the extreme inconvenience and anxiety for over an hour, everything now seems to be ok. Even a fair amount of data I had entered shortly before I realized it was down, and feared would be lost, seems to have all been saved. Assuming it stays up here, I hope it works out as well for everyone, but this has actually increased my confidence in the cloud in general and Google in particular rather than decrease it.

Megan Fox · 9 October 2015 - 20:41
· · Chrome 45.0 on Windows

Colorado, US. Still getting tons of issues with Sheets and Docs. Lots of:

"Sorry, the file you have requested does not exist.

Please check the address and try again."

Starr Oldorff · 9 October 2015 - 20:32
· · Firefox 41.0 on Windows

Drive page will open but won't display any folders. Keeps circling around. Can't access any sheet or docs at all. When I try to access through my computer files, there is a green check on all my Drive files. They won't open that way either. However, all my non-Drive computer files are fine, accessible, and have no green check. This started a couple of hours ago while I had some files open, working in them. Then, one quit working. Then the rest.

Joshua Park · 9 October 2015 - 20:31
· · Chrome 45.0 on Windows

Down in Utah still:

"Sorry, the file you have requested does not exist.

Please check the address and try again."

Steve Mansfield · 9 October 2015 - 20:30
· · Firefox 40.0 on Mac

Ah, that's better. Now fully functional in York UK. Good work team, have a banana!

Mike Holzbauer · 9 October 2015 - 20:30
· · Chrome 45.0 on Windows

Still having trouble in Chicago. Files show, but gives a "file does not exist" message upon trying to open. 3:30 pm CT.

Scott Leaf · 9 October 2015 - 20:26
· · Chrome 45.0 on Windows

In Vancouver, can access somethings but definitely not spreadsheets with Google Drive right now

Kayleigh Rocheck · 9 October 2015 - 20:25
· · Safari 9.0 on Mac

Down in Los Angeles. Lost all my spreadsheets, hoping they come back.

Jason Bissonnette · 9 October 2015 - 20:25
· · Chrome 45.0 on Android

Down in New York and I just got emails that add-ons have been uninstalled because I don't have permissions to my own sheets. This is going to be a headache.

Trevor Textor · 9 October 2015 - 20:25
· · Chrome 45.0 on Windows

Calgary, Alberta, Canada - was unable to load documents, main page would work, but slowly. Seems to be coming back now although document loading is slow.

Steve Mansfield · 9 October 2015 - 20:22
· · Chrome 45.0 on Windows

Not exactly back up and running in York UK, but up and strolling along slowly! Put a bit more coal on the fire Mr Google!

Shera Lai · 9 October 2015 - 20:21
· · Chrome 45.0 on Windows

Our team is continuing to investigate this issue. We will provide an update by 10/10/15, 5:10 AM with more information about this problem. Thank you for your patience.

Timothy Zeb Girouard · 9 October 2015 - 20:19
· · Chrome 45.0 on Windows

Back up in Boston (the second time..it was up for a couple minutes earlier). Hope this time up to stay!

Pamela Rouen · 9 October 2015 - 20:16
· · Chrome 45.0 on Windows

We are down in Wilmington, NC! "Sorry, the file you have requested does not exist" !!!!! EEK!

David Wooddell · 9 October 2015 - 20:12
· · Chrome 45.0 on Mac

"Sorry, the file you have requested does not exist." Chandler, AZ. Seems to be mostly gsheets.

Nick Schaumburg · 9 October 2015 - 20:11
· · Chrome 45.0 on Windows

Can open my drive page, but can only access sheets I never closed during outage

Lisa Finkelstein · 9 October 2015 - 20:09
· · Firefox 41.0 on Mac

Can access some documents, not others. Seems to be no rhyme or reason. Of course can't open the document I was working on when it went down a couple hours ago.

Tom Rodman · 9 October 2015 - 20:09
· · Chrome 45.0 on Android

Come on, guys... Google's own status page acknowledges Drive is not functioning, but you're indicating all's well?

Julie Roberts Logsdon · 9 October 2015 - 20:07
· · Chrome 45.0 on Mac

Still displays : "Sorry, the file you have requested does not exist. Please check the address and try again."

Jeanie Schwenk · 9 October 2015 - 20:06
· · Chrome 45.0 on Windows

HIllsboro, Oregon. "Sorry, the file you have requested does not exist. Please check the address and try again."

Rachel Groters · 9 October 2015 - 20:05
· · Chrome 45.0 on Windows

Down for me. "File doesn't exist" error message when I try to access Sheets. Just spins when I try to access Docs. I was able to open a PDF though...

Kevin Withnall · 9 October 2015 - 20:05
· · Firefox 41.0 on Windows

Seems up, docs lists working but doc is not showing up. Came into work to use it and now its a wasted trip :-(

Tamara Thorne · 9 October 2015 - 20:01
· · Chrome 45.0 on Mac

Los Angeles - mine is back, can work in Google Docs but it's still sluggish.

Mowgly Khan · 9 October 2015 - 19:58
· · Chrome 45.0 on Mac

Google down in Mexico (9 october) ... I can't access to any of my Drive Documents: spreadsheets, docs, etc ... :S :o

Morven Westfield · 9 October 2015 - 19:56
· · Firefox 41.0 on Windows

Down in Massachusetts. Says file doesn't exist, but I know it does, unless something happened in Googleland to delete it. :(

Chris Marabate · 9 October 2015 - 19:54
· · Chrome 45.0 on Windows

It isn't down completely for me but it is running redicuously slow and says some of my files no longer exist =/. Very concerning...

Jon Frampton · 9 October 2015 - 19:54
· · Chrome 45.0 on Windows

The business world stopped turning or rather Driving today! Best of luck to the folks at Google to identify and resolve the issue!

Highland Community Schools · 9 October 2015 - 19:54
· · Chrome 45.0 on Windows

Down in Southwestern Wisconsin. The teachers and students going crazy without their Google Drive

Emanuel Popa · 9 October 2015 - 19:52
· · Chrome 45.0 on Windows

Down in Romania, can't access files, hope they fix it, hope i don't loose a bunch of important files :((

Vitali Bokov · 9 October 2015 - 19:50
· · Chrome 45.0 on Mac

Down in the UK. Trying to open spreadsheet files, says "Sorry, the file you have requested does not exist."

Jerry Nevins · 9 October 2015 - 19:49
· · Chrome 45.0 on Windows

Calls into question the legitimacy of the cloud concept. Should the service be relegated to being a secondary backup service?

Graham Saunders · 9 October 2015 - 19:48
· · Chrome 45.0 on Windows

Down in Edinburgh, Scotland. Says I'm not signed in and suggests I disconnect and reload all my files. Not funny!

Len Simmons · 9 October 2015 - 19:48
· · Firefox 41.0 on Windows

Google have a acknowledged the problem on twitter

Google Drive @googledrive 12m12 minutes ago

We know something's up with Drive for the moment. Rest assured, we're on it and we'll update soon

Silvio Cabral · 9 October 2015 - 19:47
· · Chrome 45.0 on Windows

O acesso ao google drive está um caos. Não se consegue acessar nada. Isso é uma tremenda sacanagem.

Shelby Medina · 9 October 2015 - 19:45
· · Safari 7.1.7 on Mac

Down in California, USA. I almost started to cry thinking I lost all of my files and data.

Pavel Petukhov · 9 October 2015 - 19:45
· · Chrome 45.0 on Windows

Down in Houston. Cannot access files from my PC, although still can access on my mobile.

Jon Russell · 9 October 2015 - 19:45
· · Chrome 45.0 on Windows

Another frustrated Oregonian......down and we track a TON of office metrics through this!

Sarah Tilgner · 9 October 2015 - 19:43
· · Chrome 45.0 on Chrome OS

Down in Ottawa, ON. Can't create new docs, or open old ones, though the drive itself loads fine.

Jo Sherling · 9 October 2015 - 19:42
· · Chrome 45.0 on Windows

cannot access any of my documents. San Antonio, TX. Says they don't exist.

Francisco Vega · 9 October 2015 - 19:41
· · Chrome 45.0 on Windows

necesito mis docuementos estamos pagando por el servicio que pena que no puedad cumplir con el buen funcionamiento de google apps (drive) varios negocios se estan perdiendo por problemas de este tipo

Jessica Stasiw · 9 October 2015 - 19:40
· · Firefox 40.0 on Windows

Down in DC. Hopefully this gets resolved soon! A lot of data is in there.

Carol Chimera · 9 October 2015 - 19:39
· · Chrome 45.0 on Windows

accessing from phone or chrome in Ohio, can access drive and see some file names, but clicking on them gives an error that the file doesn't exist.

Jennifer Chaney Healy · 9 October 2015 - 19:38
· · Chrome 45.0 on Windows

using chrome in maryland - not able to access drive and when i get access folders missing

Greg Jones · 9 October 2015 - 19:37
· · Chrome 45.0 on Windows

if you can see your file dont refresh, copy them then drop them in excel. otherwise one you refresh they are gone.

Wynn M. Pham · 9 October 2015 - 19:36
· · Chrome 45.0 on Mac

Down for the last hour here in Charlotte, NC. Hurry up Google and fix this! My work depends on it! >:-(

Sarah Moreton · 9 October 2015 - 19:34
· · Chrome 45.0 on Windows

Conacted Google Drive, they said they are working on the issue. Not sure what caused it, and aren't sure when it's going to be working again... :(

Paul Lorenzo Johnson · 9 October 2015 - 19:31
· · Chrome 45.0 on Windows

Google sheets down in Sacramento: "Sorry, the file you have requested does not exist."

Google docs taking forever to load and then only show offline editing.

Luciana Seabra · 9 October 2015 - 19:31
· · Chrome 45.0 on Windows

Down in Brazil. "Sorry, the file you have requested does not exist." Thanks Drive! I don;t have the file anywhere else. :(

Christopher Eder · 9 October 2015 - 19:30
· · Chrome 45.0 on Chrome OS

under investigation >> http://www.google.com/appsstatus#hl=en&v=status

Chris Weave · 9 October 2015 - 19:30
· · Chrome 45.0 on Windows

I am hopeful this problem will be fixed within a reasonable amount of time. I am sure plenty of people are working on this issue right now. Thank you Google.

Mengyang Shi · 9 October 2015 - 19:26
· · Chrome 45.0 on Mac

Down at Georgia Tech. Homework is due tonight so Google plz fix this ASAP

Murad Assaf · 9 October 2015 - 19:26
· · Chrome 45.0 on Mac

Kinda need this to work...using a lot of documents on here for work....many spreadsheets are being shared with higher ups....

Adrian Ally · 9 October 2015 - 19:25
· · Chrome 45.0 on Windows

Down in NYC!!
{{{Sorry, the file you have requested does not exist.
Please check the address and try again.}}}

Remehdi Cee · 9 October 2015 - 19:25
· · Chrome 45.0 on Windows

Down in Montreal, QC

http://www.google.com/appsstatus#hl=en&v=status

Brandon Curtis · 9 October 2015 - 19:23
· · Chrome 45.0 on Linux

Google Drive broken on the UC Berkeley campus... time to take a nap!

Anne Verebely · 9 October 2015 - 19:22
· · Chrome 45.0 on Windows

I can't access important files - going to have to do something different when this comes back up

Dolphy Blue Drake · 9 October 2015 - 19:19
· · Firefox 41.0 on Mac

My files are opened, but I've been waiting for one flipping file to save for the last flipping 37 minutes. It was a small edit, too, but an important one! If it doesn't save my edit when it finally comes fully back online, I'm gonna be really PO'd, becasue it'll take me foreve4r to remember what edit I made, if I can even remember it at all.

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