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Google Docs Website Status History server report and response time

The above graph displays service status activity for over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
11:0513.33 ms. 
13:1151.23 ms.
15:2324.2 ms. 
17:3724.87 ms.
19:4624.79 ms. 
22:1823.96 ms.
01:1822.67 ms. 
03:2123.94 ms.
05:426.89 ms. 
07:449.25 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT 0)  |  Current server time is 09:47

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Check our help page for step-by-step instructions on how to change your DNS.

Having Problems with Accessing
▼ LAST 12 HOURS ...
Lemcke Jordan · 7 hours 24 mins ago
· · Firefox 43.0 on Windows

Seems to be down right now, any confirmation?

▼ LAST 30 DAYS ...
Jim Zandueta · 26 January 2016 - 10:53
· · Firefox 42.0 on Mac


Marco T. Romero · 18 November 2015 - 19:46
· · Chrome 46.0 on Windows

Is google docs down in LA? Some Time Warner Cable users can access while others cannot.

Darrin Bridge · 16 November 2015 - 05:00
· · Safari 6.1.6 on Mac

I haven't been able to access the site for several days now - the same turning ball - any suggestions?

Susan Dick · 16 November 2015 - 00:13
· · Chrome 46.0 on Windows

Google docs is down for me on every server here, is it down for anyone else?

N Deniz Boyac─▒ · 5 November 2015 - 02:18
· · Chrome 46.0 on Windows

Please help, my problem is that when i wanna change youtube banner it give error '' cannot found page''
i try google chrome, mozilla, opera, i deleted cookies, but still this error. I dont find in anywhere how to solve it :((
Error is about cannot load page '''' page is so far or unable.
I have this issue long time ago and i cant solve it :(
My husband in same home can access without problem. I cant change my youtube banner, i cant load pages :S

Jude Waechter Lobe · 30 October 2015 - 16:44
· · Safari 5.1.9 on Mac

I couldn't get in with Safari, but was able to get in with Chrome. Try a different browser.

Fiona Dorey · 30 October 2015 - 16:20
· · Safari 6.0.2 on Mac

all it has is the loading sign and wont let me go on it . an i need to get on google docs for projects.

Patty Murray Kiernan · 29 October 2015 - 13:48
· · Safari 6.1.6 on Mac

i can't access google docs/sheets. Just getting a ball that is changing colors with a faded background.

Bubba Robinson · 27 October 2015 - 16:56
· · Internet Explorer 11.0 on Windows

I haven'y been able to load since yesterday. I can acess sheets thru a link but I NEED docs!

Sharon Clark · 25 October 2015 - 23:55
· · Safari 7.1.8 on Mac

I am unable load any of the google docs. Is there an issue? If not anyone know of any tricks to get docs to load?

Spyrite Optic · 9 October 2015 - 20:43
· · Chrome 45.0 on Windows

They're done finally!! the access back to my google docs..wuhoo!!

Spyrite Optic · 9 October 2015 - 20:39
· · Chrome 45.0 on Windows

For now you can get and access your google doc by clicking preview then click dowload to use it as a excel sheet so you can at least use and do some changes on it until google is done with the google sheet upgrade.

Nathan De Vasconcelos Ribeiro · 9 October 2015 - 20:33
· · Chrome 45.0 on Windows

Google docs is alive again, but still having problems in sharing docs.

Erin Elizabeth · 9 October 2015 - 20:31
· · Chrome 45.0 on Windows

Mine are back in St. Louis! Thank goodness! They came back slowly and one at a time. Hope everyone gets theirs back up soon!

Pam Johnson Neeley · 9 October 2015 - 20:28
· · Chrome 45.0 on Mac

Seriously pissed. Spreadsheets I MUST HAVE to do my work sudden;y "do not exist". W T F???

Kristina Cash · 9 October 2015 - 20:28
· · Chrome 45.0 on Windows

Google Sheets down. Says sorry file you have requested does not exist

Christine Bauman · 9 October 2015 - 20:25
· · Chrome 45.0 on Windows

I'm in Boise Idaho. I can see the document in Chrome brower on my PC but once I click on it and I get "Sorry, the file you have requested does not exist." YET if I use Google Sheets from my Android phone I can open file it fine.

Mark Squibb · 9 October 2015 - 20:24
· · Chrome 46.0 on Mac

It appears their editing servers for spreadsheets, and documents. Regular files like jpg, pdf serve okay.

Chris Ahmed · 9 October 2015 - 20:21
· · Chrome 45.0 on Chrome OS

Wait guys.... I think it is back up... could it be?????? Hopefully!!!!

Cathy Ward · 9 October 2015 - 20:21
· · Chrome 45.0 on Windows

Sorry, the file you have requested does not exist.

Please check the address and try again.

Lyon Reese · 9 October 2015 - 20:09
· · Firefox 41.0 on Mac

Filming at Notre Dame University, it seems like they are on the way to fixing it, but still getting the "File Does not Exist" error message.

Michelle Mannies Chichester · 9 October 2015 - 20:08
· · Chrome 45.0 on Windows

Can see docs on main page, but when you try and click on any of them, it says the file requested doesn't exists (Arizona)

Roberio Santos · 9 October 2015 - 20:06
· · Chrome 45.0 on Mac

Going Up in Brazil, PB, Campina Grande - Just now. Thanks to share folks.

Asif Saraiya · 9 October 2015 - 20:06
· · Safari 8.0.8 on Mac

I'm trying to get to Google Sheets - its not working for me.
London, UK.

Carl Angelo Formentera Orale · 9 October 2015 - 20:02
· · Chrome 45.0 on Windows

Also getting the error

"Sorry, the file you have requested does not exist.

Please check the address and try again."
Hope this will be fix soon .
Thank You Google !

Nate Heaps · 9 October 2015 - 19:58
· · Safari 9.0 on iPhone

Down in Utah. Says all my google docs don't exist. That is a really bad feeling!

The Baby Luau · 9 October 2015 - 19:57
· · Firefox 41.0 on Mac

Nothing brings people from different continents, cultures, races, ages, and statuses together like suffering through this agony of... not being able to access our freaking docs!

Most of my work is on google docs/sheets and now I feel like I'm dying a little inside.


(at least now I can SEE My docs, but when I click it says "filed doesn't exist. It BETTER exist, Google.)

Ken Rowe · 9 October 2015 - 19:55
· · Chrome 45.0 on Windows

Seems to be back up in Birmingham AL. Still thinking about getting Word though.

Spyrite Optic · 9 October 2015 - 19:53
· · Chrome 45.0 on Windows

Also down in the Philippines..

Vince Lynch · 9 October 2015 - 19:53
· · Chrome 45.0 on Windows

Thank god this isn't just me, I was working on some really massive files, and then suddenly I had no access, and I was like ... damn have they banned me for using too much data? I'm in London, glad it's everyone else also!

Nakisha Williams · 9 October 2015 - 19:51
· · Chrome 45.0 on Mac

It's been down in New York for at least 25min...of course, when I'm on deadline!

Kelsey Hawes · 9 October 2015 - 19:50
· · Chrome 45.0 on Mac

Down in Idaho. Files show up in my folders on my computer but they won't open in

Jim Davis · 9 October 2015 - 19:50
· · Chrome 45.0 on Windows

When it finally stops spinning it says my documents do not exist. This is in NH, USA.

Mary Jo Tabor · 9 October 2015 - 19:46
· · Chrome 45.0 on Chrome OS

My files are showing up on my google drive but they will not open. It tells me the requested file does not exist.

Kelie Escobar · 9 October 2015 - 19:43
· · Firefox 40.0 on Mac

Down in Salt Lake City and has been for over 20 mins. Getting an error saying my spreadsheets don't exist.

Alison Farmer · 9 October 2015 - 19:43
· · Chrome 45.0 on Mac

inaccessible - it's telling me files are not there - or i get a spinning wheel of death

Chris Walker · 9 October 2015 - 19:40
· · Chrome 45.0 on Windows

my google docs won't open, says Loading but never loads - in Boston, MA

Ralph McCall · 9 October 2015 - 19:38
· · Chrome 45.0 on Mac

Why does this site still say "Google Docs is UP and reachable", when clearly it isn't anywhere?!

Erin Elisabeth Kauppinen · 9 October 2015 - 19:37
· · Chrome 45.0 on Chrome OS

ROFL... okay, now the google docs status says "The website is probably down just for you." What?

Yogesh Dalvi · 9 October 2015 - 19:37
· · Chrome 45.0 on Windows

Cannot access google docs/spreadsheets in INDIA.
Error 502 & 503 on Chrome.

Christine Candice · 9 October 2015 - 19:35
· · Chrome 43.0 on Mac

Cannot access google docs/spreadsheets in Edmonton, AB
Page says "Sorry, the file you have requested does not exist." !!!

Gerald Halomoan Samosir · 9 October 2015 - 19:35
· · Chrome 45.0 on Windows

in medan google docs down to ...
hopefully to up as soon as posible i have esay in there :(

Max Leduc · 9 October 2015 - 19:32
· · Firefox 41.0 on Windows

Never trusting google docs again, better be up by midnight or im getting a failing grade.

Robert on the Radio · 9 October 2015 - 19:28
· · Chrome 45.0 on Windows

Google Docs is down in Vegas too. Has been for at least 15 minutes or so.

Niki Naeve · 9 October 2015 - 19:28
· · Firefox 41.0 on Mac

May be helpful to some:

Kathy McClung Sieja · 9 October 2015 - 19:28
· · Firefox 41.0 on Windows

Google docs is down in Temecula, CA and I can't work!!! Never had this happen! When will it be back???

Chris Ahmed · 9 October 2015 - 19:24
· · Chrome 45.0 on Chrome OS

Down in Chicago IL. I didn't realize how much of the world is using google docs/drive, Crazy!

Abby Simons · 9 October 2015 - 19:23
· · Firefox 41.0 on Windows

Got a 502 error once, but mostly it's just eternally loading and unusable.

Alex Kralie · 9 October 2015 - 19:22
· · Chrome 45.0 on Mac

im just tryin to pass' and google docs crashes

man i had a essay to do

Roberio Santos · 9 October 2015 - 19:20
· · Opera Next 32.0.1948.69 on Windows

Down in Brazil, Campina Grande. Just waiting to complete my reports...What's happening out there Googlers?

Christina Kelly · 9 October 2015 - 19:20
· · Chrome 45.0 on Mac

Kill me. Literally so close to finishing a project, on a strict deadline, and GoogleDocs crashes >:I

Krista Duranti · 9 October 2015 - 19:18
· · Chrome 45.0 on Windows

Down in CT. I don't get the error message or "file does not exist", it just doesn't load at all.

Stacy Watts · 9 October 2015 - 19:15
· · Chrome 45.0 on Mac

Yep. Google drive effectively inaccessible . "Sorry, the file you have requested does not exist." Yes they all do exist, hopefully there are backups. Google, your service is down.

Benedict Dugger · 9 October 2015 - 19:14
· · Chrome 45.0 on Windows

Google Drive is down.

".The Internet giant has indicated that there's some kind of service disruption with Google Drive, Docs, Sheets and Slides.

Google says it is currently investigating the reports of problems with Google Drive and the other services and will give an update when it has more information."

Emily Sanders · 9 October 2015 - 19:13
· · Firefox 41.0 on Windows

Down in Houston, TX. Also down for the rest of the rest of the game development team I work with. We store all our files on Google Docs. :C

Erin Elizabeth · 9 October 2015 - 19:13
· · Chrome 45.0 on Windows

Down for me in StL. I keep getting the message that my file doesn't exist. If that isn't fixed and my documents aren't restored it is going to cause me massive problems at work

Amy Moses Peugh · 9 October 2015 - 19:11
· · Firefox 41.0 on Windows

Also getting the error

"Sorry, the file you have requested does not exist.

Please check the address and try again."

upon trying to open a google spreadsheet. NOT HAPPY!

Iraida Velasco · 9 October 2015 - 19:04
· · Chrome 45.0 on Windows

DOWN in UK and San Francisco, please, update the Status, Google Docs is down

Cody Page · 9 October 2015 - 19:04
· · Chrome 45.0 on Mac

Search thinks forever, says certain docs don't exist when I try to access them via bookmark.

William Cattey · 9 October 2015 - 19:02
· · Firefox 41.0 on Mac

I built my professional workflow out of an assumption of reliability of google drive. I HOPE this gets fixed SOON.

Yaniv Feldman · 9 October 2015 - 19:01
· · Chrome 45.0 on Windows and is responding with Error 502. Tested from 3 different computers and mobile

Dan Holden · 9 October 2015 - 19:01
· · Chrome 45.0 on Windows

Getting this message on spreadsheets.

Sorry, the file you have requested does not exist.

Please check the address and try again.

Priscila Cunha · 9 October 2015 - 18:58
· · Chrome 45.0 on Windows

when i search google slides it works and all the other google things but when i click on google docs it takes a long time to load and it never loads so what is the problem!?

A Nestling Wren · 9 October 2015 - 18:57
· · Chrome 45.0 on Windows

I can ping.. But none of my docs are coming up. Tried closing browsers, rebooting, etc. Flushed DNS (Just in case.). Nada... Just spinning ball of technicolor death.

Alexie Diaz · 9 October 2015 - 18:57
· · Chrome 43.0 on Mac

i cant open anything and my assignment is due in two hours. fix this now

Melissa Mital · 2 October 2015 - 14:33
· · Safari 8.0.8 on Mac

Can't open anything in docs right now...spinning technicolor wheel of death comes up but nothing actually loads or opens...tried refreshing, reloading, restarting browser all multiple times

Kelly McCarthy · 28 September 2015 - 20:58
· · Chrome 45.0 on Mac

Keep getting an error message that says: The server encountered an error. Please try again later. RELOAD.

Have refreshed and reloaded. Does not work yet! Will try again in an hour.

Mohan Pai · 7 July 2014 - 01:42
India · United Telecoms · Firefox 30.0 on Windows

Able to open and traverse through folders. when we click on any of the Google document link, the server is not found. our IP address is : We are able to preview the Google docs.

Nishant Ratnakar · 6 July 2014 - 21:43
India · BSNL · Chrome 35.0 on Windows

This is the reason why Google docs is blocked by BSNL in Inida? can you believe it? A court order! World Cup 2014: 472 websites, including Google Docs, blocked in India, after Sony complaint! Sad! I am using Open DNS now

Lynn Wineland · 6 July 2014 - 10:29
United States · Time Warner Cable · Chrome 35.0 on Windows

google docs drive is down for me. i can access everything else google, but not the drive where i have my docs kept

Yoga India · 6 July 2014 - 03:06
India · BSNL · Firefox 30.0 on Mac

Changing DNS solved my problem (BSNL, India) -

Salman Mushir · 6 July 2014 - 02:54
India · BSNL · Chrome 35.0 on Linux

Google docs is inaccessible since 5 am. Reading some of the comments here, I think this is a problem with BSNL India. I am able to access using my my Docomo network. But on my bsnl wifi, me nor the 4 accounts/devices at home can access it.

Message on Chrome: The app is currently unreachable [ ]
Firefox: Server not found.
Drive App for Android: Not connected to internet.

What's the deal is here. ? Hope this gets fixed soon.

Nishant Ratnakar · 5 July 2014 - 10:08
India · BSNL · Chrome 35.0 on Windows

Google docs link says resource unavailable. Able to view files listed on Google drive. But can't open docs app to edit/view files. It says resource unavailable. Only the preview option works.

Arun Kumar · 5 July 2014 - 07:32
India · BSNL · Chrome 35.0 on Windows

from today afternoon, my google docx was not working. uninstalled and installed again. but still remains the same. drive was opening, but not the content inside the drive

Nilangini Gupta · 5 July 2014 - 05:27
India · BSNL · Chrome 35.0 on Windows

I am getting an error saying "Google Drive - The app is currently unreachable."

Randall Smith · 4 June 2014 - 13:16
United States · Oklahoma State Regents for Higher Education · Chrome 35.0 on Windows

When trying to create a Google Doc it gives the "trying to connect" message

Conor Aiden Joseph Kirk · 4 June 2014 - 08:33
United Kingdom · PlusNet Technologies · Chrome 35.0 on Windows

I was able to edit and view docs during downtime on my iPhone app for Google Drive.

Communications for Research, Inc. · 4 June 2014 - 07:50
United States · Meramec Interactive Services Network · Chrome 35.0 on Windows

Company wide Google docs is down and not responding. We are using Google chrome or firefox, neither are working. Any word on when they expect to be up and running? Missouri, USA

Kellee Bankston · 11 May 2014 - 17:28
United States · Frontier Communications · Firefox 29.0 on Windows

getting the following
Sorry, an error occurred when opening this file. Please try again. [undefined]

Kevin Casey · 5 May 2014 - 11:43
United States · Youngstown State University

Google docs is experiencing some sort of malfunction. It will let you acess your drive but once youre in a specific document it will constantly disconnect and reconnect

Erin Rhoads · 5 May 2014 - 11:38
United States · Cox Communications

what omar said... "Google Docs having issues! Keeps saying reconnecting and it sometimes gives out error 502..."

Omar Damaj · 5 May 2014 - 11:30
United States · AT&T U-verse

Google Docs having issues! Keeps saying reconnecting and it sometimes gives out error 502...

Chase Eudaley · 7 April 2014 - 13:01
United States · CenturyLink

Can't create any docs/spreadsheet's etc. Can't move items into folders. Broken links?

Becky Bryant · 31 March 2014 - 09:29
United States · Comcast Cable

"A server error occurred. Please press "Reload" in your browser." Help!

K.C. Murphy · 17 March 2014 - 11:11
United States · Vista Broadband Networks

Docs seem slightly happy... cant navigate away because "changes are still pending", but at least I can edit (I think?!). Google Chat is still not connecting, tho. (11:11a PST)

David Bleecher · 17 March 2014 - 10:23
United States · Internet Solver

On further investigation, old spreadsheets are working, but the one my team and I were on during the outage is still down.

Sara Joy-Ous · 17 March 2014 - 10:05
United States · AT&T U-verse

Still troubles with one spreadsheet - of course its the one i need ASAP!

Yanick Chiasson · 17 March 2014 - 09:55
Canada · Bell Canada

Online server is down, but I can still "download as" and work offline. Main problem thought is that no Google Docs are able to update online.

K.C. Murphy · 17 March 2014 - 09:52
United States · Vista Broadband Networks

Is not the point of Drive that the files are on your computer and are editable there in case the online is not the worky? So... why can't I open those files in my Google Drive while it's having it's fit this morning?

Dianne Moore-Davis · 17 March 2014 - 09:51
United States · Integra Telecom

GDocs down for about an hour. Error 502. I guess I should have paid more attention to the access offline option.

Gretchen Renee Quast · 17 March 2014 - 09:51
United States · Cox Communications

Google docs is down for me. I cannot get into any of my spreadsheets and need to get into them ASAP. when will this be fixed? It has been down for almost an hour

Brett J Seedhouse · 17 March 2014 - 09:50
United Kingdom · Be Un Limited

Same here in the United Kingdom. Error 502 has been down 45 minutes.

Blake Hendrickson · 17 March 2014 - 09:50
United States · Mediacom Communications

Google docs is down in Iowa City. Error 502. Been down for half hour. Google chat is also down.

Derek Pizzuto · 17 March 2014 - 09:49
United States · Shrewsbury Electric and Cable Operations

Google Sheets is down here in MA -- same error others are reporting. documents open fine, but no spreadsheets will open. Should make teaching my next period's class fun...

Adrian Bedford · 17 March 2014 - 09:48
United Kingdom · Easynet Global Services Limited

Been down for an hour now, can reach interface, but not open any pages. Also Google Talk out (which Google at least admit to)

Lauren Barker · 17 March 2014 - 09:47
United States · Time Warner Cable

Down for us as well in Austin, TX. Recent docs we created are opening (within last week). However, anything we created that is older is not opening.

Carlye Adler · 17 March 2014 - 09:43
United States · Time Warner Cable

Google docs is down--cannot get them to load. And that try again in 30 seconds... well that is not working!

Stephanie Petron Cahill · 17 March 2014 - 09:37
United States · Comcast Cable

I cannot open any of my docs in drive. They are there but I cannot download them either

Julie R. Peter · 17 March 2014 - 09:32
United States · Comcast Business Communications

Google Docs is down with 502 error code. Has been about half an hour now (since I noticed). I need my spreadsheets- I have a deadline!

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