website not working? Is it down right now? Server Status Check screenshot
Google DocsWebsite Name: Checked:
Response Time:
Last Down:
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Google Docs Website Status History server report and response time

The above graph displays service status activity for over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
06:566.12 ms. 
09:166.1 ms.
11:3044.89 ms. 
13:346.65 ms.
15:5721.64 ms. 
18:4122.24 ms.
20:4646.18 ms. 
23:436.44 ms.
01:4418.74 ms. 
04:1449.05 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT 0)  |  Current server time is 06:24

We have tried pinging Google Docs website using our server and the website returned the above results. If is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access Google Docs - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

Having Problems with Accessing
▼ LAST 30 DAYS ...
Pepe Chofer de P-Cuatro · 26 August 2015 - 01:27
· · Safari 8.0.8 on Mac

aug 25. Mac, loading doc page no response

Vicki Davis Levy · 19 August 2015 - 20:51
· · Safari 8.0.7 on Mac

August 19th- I'm getting an error code when I try to open an exisiting doc Help!

Mohan Pai · 7 July 2014 - 01:42
India · United Telecoms · Firefox 30.0 on Windows

Able to open and traverse through folders. when we click on any of the Google document link, the server is not found. our IP address is : We are able to preview the Google docs.

Nishant Ratnakar · 6 July 2014 - 21:43
India · BSNL · Chrome 35.0 on Windows

This is the reason why Google docs is blocked by BSNL in Inida? can you believe it? A court order! World Cup 2014: 472 websites, including Google Docs, blocked in India, after Sony complaint! Sad! I am using Open DNS now

Lynn Wineland · 6 July 2014 - 10:29
United States · Time Warner Cable · Chrome 35.0 on Windows

google docs drive is down for me. i can access everything else google, but not the drive where i have my docs kept

Yoga India · 6 July 2014 - 03:06
India · BSNL · Firefox 30.0 on Mac

Changing DNS solved my problem (BSNL, India) -

Salman Mushir · 6 July 2014 - 02:54
India · BSNL · Chrome 35.0 on Linux

Google docs is inaccessible since 5 am. Reading some of the comments here, I think this is a problem with BSNL India. I am able to access using my my Docomo network. But on my bsnl wifi, me nor the 4 accounts/devices at home can access it.

Message on Chrome: The app is currently unreachable [ ]
Firefox: Server not found.
Drive App for Android: Not connected to internet.

What's the deal is here. ? Hope this gets fixed soon.

Nishant Ratnakar · 5 July 2014 - 10:08
India · BSNL · Chrome 35.0 on Windows

Google docs link says resource unavailable. Able to view files listed on Google drive. But can't open docs app to edit/view files. It says resource unavailable. Only the preview option works.

Arun Kumar · 5 July 2014 - 07:32
India · BSNL · Chrome 35.0 on Windows

from today afternoon, my google docx was not working. uninstalled and installed again. but still remains the same. drive was opening, but not the content inside the drive

Nilangini Gupta · 5 July 2014 - 05:27
India · BSNL · Chrome 35.0 on Windows

I am getting an error saying "Google Drive - The app is currently unreachable."

Randall Smith · 4 June 2014 - 13:16
United States · Oklahoma State Regents for Higher Education · Chrome 35.0 on Windows

When trying to create a Google Doc it gives the "trying to connect" message

Conor Aiden Joseph Kirk · 4 June 2014 - 08:33
United Kingdom · PlusNet Technologies · Chrome 35.0 on Windows

I was able to edit and view docs during downtime on my iPhone app for Google Drive.

Communications for Research, Inc. · 4 June 2014 - 07:50
United States · Meramec Interactive Services Network · Chrome 35.0 on Windows

Company wide Google docs is down and not responding. We are using Google chrome or firefox, neither are working. Any word on when they expect to be up and running? Missouri, USA

Kellee Bankston · 11 May 2014 - 17:28
United States · Frontier Communications · Firefox 29.0 on Windows

getting the following
Sorry, an error occurred when opening this file. Please try again. [undefined]

Kevin Casey · 5 May 2014 - 11:43
United States · Youngstown State University

Google docs is experiencing some sort of malfunction. It will let you acess your drive but once youre in a specific document it will constantly disconnect and reconnect

Erin Rhoads · 5 May 2014 - 11:38
United States · Cox Communications

what omar said... "Google Docs having issues! Keeps saying reconnecting and it sometimes gives out error 502..."

Omar Damaj · 5 May 2014 - 11:30
United States · AT&T U-verse

Google Docs having issues! Keeps saying reconnecting and it sometimes gives out error 502...

Chase Eudaley · 7 April 2014 - 13:01
United States · CenturyLink

Can't create any docs/spreadsheet's etc. Can't move items into folders. Broken links?

Becky Bryant · 31 March 2014 - 09:29
United States · Comcast Cable

"A server error occurred. Please press "Reload" in your browser." Help!

K.C. Murphy · 17 March 2014 - 11:11
United States · Vista Broadband Networks

Docs seem slightly happy... cant navigate away because "changes are still pending", but at least I can edit (I think?!). Google Chat is still not connecting, tho. (11:11a PST)

David Bleecher · 17 March 2014 - 10:23
United States · Internet Solver

On further investigation, old spreadsheets are working, but the one my team and I were on during the outage is still down.

Sara Joy-Ous · 17 March 2014 - 10:05
United States · AT&T U-verse

Still troubles with one spreadsheet - of course its the one i need ASAP!

Yanick Chiasson · 17 March 2014 - 09:55
Canada · Bell Canada

Online server is down, but I can still "download as" and work offline. Main problem thought is that no Google Docs are able to update online.

K.C. Murphy · 17 March 2014 - 09:52
United States · Vista Broadband Networks

Is not the point of Drive that the files are on your computer and are editable there in case the online is not the worky? So... why can't I open those files in my Google Drive while it's having it's fit this morning?

Dianne Moore-Davis · 17 March 2014 - 09:51
United States · Integra Telecom

GDocs down for about an hour. Error 502. I guess I should have paid more attention to the access offline option.

Gretchen Renee Quast · 17 March 2014 - 09:51
United States · Cox Communications

Google docs is down for me. I cannot get into any of my spreadsheets and need to get into them ASAP. when will this be fixed? It has been down for almost an hour

Brett J Seedhouse · 17 March 2014 - 09:50
United Kingdom · Be Un Limited

Same here in the United Kingdom. Error 502 has been down 45 minutes.

Blake Hendrickson · 17 March 2014 - 09:50
United States · Mediacom Communications

Google docs is down in Iowa City. Error 502. Been down for half hour. Google chat is also down.

Derek Pizzuto · 17 March 2014 - 09:49
United States · Shrewsbury Electric and Cable Operations

Google Sheets is down here in MA -- same error others are reporting. documents open fine, but no spreadsheets will open. Should make teaching my next period's class fun...

Adrian Bedford · 17 March 2014 - 09:48
United Kingdom · Easynet Global Services Limited

Been down for an hour now, can reach interface, but not open any pages. Also Google Talk out (which Google at least admit to)

Lauren Barker · 17 March 2014 - 09:47
United States · Time Warner Cable

Down for us as well in Austin, TX. Recent docs we created are opening (within last week). However, anything we created that is older is not opening.

Carlye Adler · 17 March 2014 - 09:43
United States · Time Warner Cable

Google docs is down--cannot get them to load. And that try again in 30 seconds... well that is not working!

Stephanie Petron Cahill · 17 March 2014 - 09:37
United States · Comcast Cable

I cannot open any of my docs in drive. They are there but I cannot download them either

Julie R. Peter · 17 March 2014 - 09:32
United States · Comcast Business Communications

Google Docs is down with 502 error code. Has been about half an hour now (since I noticed). I need my spreadsheets- I have a deadline!

Gerry Baldwin · 17 March 2014 - 09:18
Canada · Shaw Communications

Yes i am having the 502 error and spreadsheets are not loading but a standard word type documnets are loading with no problem

Britney Claire Thom · 17 March 2014 - 09:17
United States · Verizon FiOS

Yup --- most of my Google Docs are down - I have different domains using Google Docs - most of them are down but not all.

Yedna Dvi · 17 March 2014 - 09:13
United States · EarthLink

Google Docs is ok, so is gmail. But I can't access any of my spreadsheets in the Google Docs folder. Word documents are ok but not spreadsheets.

Deb Watts Povinelli · 5 March 2014 - 15:27
United States · AT&T U-verse

I tried going on but it will not open, all though google drive will.

Charles Wesely · 20 February 2014 - 14:50
United States · Comcast Cable

Repeatedly getting 502 error, please try again in 30 seconds. Been going on for over an hour.

Bill McCarty · 22 January 2014 - 16:04
United States · AT&T U-verse

Repeatedly issues "Server Error" message.
Edit: Apparently a software error than a down/disconnected server.

Sue MacDonald · 21 January 2014 - 19:10
United States · Comcast Cable

This error has been reported to google and well look into it as soon as possible- can you tell me what is the issue? It wont work on any of my computers..

Kathy Saffo · 12 January 2014 - 18:06
United States · AT&T U-verse

I cannot upload onto blogger. It keeps coming up with an error and saying waiting for

Brent Wolsey · 17 December 2013 - 15:53
United States · VOONA

I have been having difficulties working in a spreadsheet all afternoon. I've tried both in Chrome and Firefox. It's just REALLY slow at loading the doc and once it loads, it says I'm offline and doesn't let me edit anything. Is anyone else having issues?

Remi Brault · 27 September 2013 - 07:27
Canada · TATA Communications

I can not download or email a local copy of my document. is there an issue today?

Candace Robinson · 27 July 2013 - 09:38
United States · CenturyLink

Yeah, it's down for me, just opens a blank document. I desperately need to access my stuff and this scary!

Kristy Wallace Anderson · 27 June 2013 - 08:47
United States · Comcast Cable

Every time I click any of my docs, a blank web page opens and never loads. Grrr

Becky Lynn Fee · 26 June 2013 - 11:42
United States · Comcast Cable

Every attachment says can't be viewed/opened & to try to download original instead... ANNOYING!

Adrian Gracia · 5 June 2013 - 10:00
Mexico · AxtelB. de C.V.

getting "the server is unavailable" whenever I try to copy a doc or create from template

Germ├ín Avila · 5 June 2013 - 09:55
Canada · University of Winnipeg

Same problem: as soon as I try to edit, it goes to saving and in hangs. Ok... so I'm not the only one with this problem, and it isn't my document. Good to know. Any way of knowing how long it will take for Google to get this back?

Ketaki Garg · 5 June 2013 - 09:55
United States · Nordstrom

Error for document edit since yesterday: The server is unavailable. Trying to reconnect...

Mandi Higgins · 5 June 2013 - 09:51
United States · Frontier Communications

I was working on some collaboration stuff with a friend of mine in a different city, and whenever the page goes to save it says that the server cannot be reached. It is also doing the same thing in our own individual files as well.

Nathan Danner · 5 June 2013 - 09:38
United States · Frontier Communications

in a group editing a google doc and it lets each of us connect but when we edit it says server unavailable trying to reconnect.

Dao Recycling · 17 April 2013 - 05:31
· is down for us right now. We are trying to contact google to take care of it. This has halted several of our services and productivity.

Carla Stevenson-Hollie · 7 April 2013 - 06:57

Unable to access my google docs. I can see the files but once I click to open I get "blank page."

Louise Serio · 21 March 2013 - 10:06

We have users all over the east coast and the connections to google are not reliable. Your server may be up but something is goin on. Trouble opening up documents, deleting documents, copying documents, etc... Anyone else having problems?

Keith Chirgwin · 21 March 2013 - 06:16

Google docs is really not cutting it for me. When I absolutely need it, it is not there. NOT ready for prime time.

Louise Serio · 19 March 2013 - 09:12

You say the google drive and docs is back up but we are unable to access it... resource unavailable

Heidi Vandiver · 18 March 2013 - 08:30

I can't get into google docs! I have the morning to my self to write. I just get a blank page with redirecting in the web address bar. Help.

April Marie Cox · 18 March 2013 - 08:10

It's up, but it's not working very well.

Edit: Okay, so it's working in one window and down in the other. I got access to "All items", and accessed my documents through there, but I can't open any of my folders.

Chris Purser · 18 March 2013 - 07:48

Yes - still down for me for both my personal accounts and my apps account.

Livefootball Net · 18 March 2013 - 07:44

google docs long will it take to get up? any cooment from google.. we work remotely from googe doc and just wondering when it will be up

April Marie Cox · 18 March 2013 - 07:38

Okay, so now it says on here that it's back up, but it's not. I got the error, but I just keep refreshing the screen, and now it doesn't do anything. It's still downloading.

Keith Chirgwin · 18 March 2013 - 07:16

Yup, no luck for me either - in Chrome, Firefox, and Safari - same result for all 3 browsers. Good thing today is a deadline for my film edit - with the script in google docs!!! Thank god we all have good ole fashioned Microsoft versions!!

Sarah Parfitt · 18 March 2013 - 07:15

Well, all 3 of my WAH jobs are via Google Drive, so please, can we get this crap fixed? It goes down so much that so many of us working the same things lose precious working time. All projects have deadlines and this frequent dropping of Google Drive is just not acceptable.

David Bandel · 18 March 2013 - 06:51

it's down right now. or at least loading incredibly slowly and in the majority of instances failing to load at all.

awesome. time to find another cloud document service

Gillian Alexis · 20 February 2013 - 14:40

Google Docs is down. Aust. We run a remote business using this and all parties are down

Craig Bruce · 15 February 2013 - 10:51

The webpage at might be temporarily down or it may have moved permanently to a new web address. Error 111 (net::ERR_TUNNEL_CONNECTION_FAILED): Unknown error.

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