website not working? Is it down right now? Server Status Check screenshot
DMV New York StateWebsite Name: Checked:
Response Time:
Last Down:
Checking DMV New York State
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DMV New York State Website Status History server report and response time

The above graph displays service status activity for over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
00:558.43 ms. 
09:017.65 ms.
16:107.54 ms. 
18:140 ms.
12:2114.28 ms. 
14:348.97 ms.
17:180 ms. 
02:137.28 ms.
14:178.42 ms. 
16:36453.61 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT 0)  |  Current server time is 10:42

We have tried pinging DMV New York State website using our server and the website returned the above results. If is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access DMV New York State - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

Having Problems with Accessing
Dominick Callucci · 13 April 2016 - 11:58
· · Internet Explorer 11.0 on Windows

It was offline yesterday for a period of time and appears to be offline this morning again. Someone must have tripped over the power cord again.

Kevin Scholer · 27 October 2015 - 15:17
· · Firefox 41.0 on Windows

I'm having the same problem as Danny below me, I thought I didn't have an ID but I have a NYS ID and that works so I went through all the sign-up to have it tell me I already have a name and password, so I cleared my data and tried to login but whenever I hit the log in button it either refreshes that same page or brings me to the signup page which again doesn't work and redirects me to the login page...wth

Molly Sardella · 15 June 2014 - 17:24
United States · Time Warner Cable · Chrome 35.0 on Windows

I can access the main DMV page. However, after going through all of the steps to renew my license and submitting, I received an error message stating that "the system is not available now."

Chrissondra Norris Smoak · 28 March 2014 - 19:39
United States · Optimum Online

Every time i try to log in it takes me to the registration page and when i enter all the information and click submit it says that i already have an account and to log in again!! Tried on internet explorer Google chrome safari and firefox and still nothing!!

Shannon Duncan · 15 March 2014 - 14:37
United States · Verizon FiOS

Need to create a login in order to get my driving record but the link open up a blank page. I tried to do this a few days ago and it kept telling me to try again in 30min after all of my info was created. This website is the worst!!

Wendy Hartranft · 5 March 2014 - 19:07
United States · Windstream Communications

Can't create log in info. I need this to access my registration records. Ugh, been trying since 5pm, now 10pm!! Keep getting blank page(earlier it said~after all info was entered twice~to try again in 30 minutes!!!

Freddie Cabrera · 31 January 2014 - 05:09
United States · XO Communications

I'm still having problems. The main page is up and working but appears to be down. I'm able to sign in, however a blank page is displayed. This is happening now for 3 days. Very frustrated!!!

Freddie Cabrera · 29 January 2014 - 18:54
United States · Optimum Online

The sign in is down.

Robert Gangi · 19 January 2014 - 17:52
United States · Verizon FiOS

The main page is up and working but appears to be down. Signing in from various browsers leads to a blank page. The same blank result follows when trying the page for creating a new account.

Edit (+7 hours) : MyDMV appears to be accessible now but signing in leads only to the registration page for new users. Completing the registration form leads to an error indicating that account already exists and should be used to sign in.

Lydia Keaney Reynolds · 15 January 2014 - 17:42
United States · Sprint

The Herald Square Office of the DMV is telling everyone the system is down and they cannot process anything at the office; however this site says everything is running normally. Interesting.

William Russell Downes · 2 October 2013 - 10:01
United States · Time Warner Cable

When are your systems going to be up and running? They were down yesterday. Came back up and, went down again. This morning, I call, to see if they're back up and running. I was told yes, everything is up and running. I get there about an hour later and, State Wide System Outage again!!!

Nicole I. Manley · 1 October 2013 - 10:31
United States · Wildblue Communications

I am having problems signing into myDMV online. I just need to change my address and when I click on Sign In it brings me to the Sign Up page. It is not allowing me to sign in. Anyone else?

Jason Smith · 30 July 2013 - 15:28
United States · Optimum Online

I'm having problems obtaining my drivers abstract online. There's a new service put into play at the Coney station and it's made waiting on line horrible.

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