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Course SmartWebsite Name:
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Course Smart Website Status History server report and response time

The above graph displays service status activity for over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
17:1273.94 ms. 
15:12131.39 ms.
22:2859.11 ms. 
16:0758.36 ms.
08:4662.29 ms. 
17:2361.69 ms.
17:3556.89 ms. 
18:0058.73 ms.
14:2762.33 ms. 
05:5858.05 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT 0)  |  Current server time is 16:29

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Having Problems with Accessing
Jake Maxfield · 2 January 2016 - 18:26
· · Chrome 47.0 on Mac

Seems coursesmart got bought out or something and now only brings up "vitalsource". Sucks cuz my account didnt transfer and now can't access my chem book.

Anna Nebolsina · 30 November 2015 - 19:18
· · Chrome 46.0 on Windows

Cannot log in from any browser! Fix it pleace. End of semester, lots of tests and no access to the books.

Jay Luke Segner · 7 March 2014 - 09:31
United States · State of Minnesota

this is not cool i have a test in couple hours!!

Todd Kindred · 2 March 2014 - 10:13
United States · AT&T U-verse

The website can not load paged. I called their help number and it is continually busy. I tried using their chat service and it doesn't work.

Ed Locke · 2 March 2014 - 10:06
United States · AT&T U-verse

Not just me then... In the middle of an assignment due tonight, can't load pages, :(

Claude Pierre-Paul · 2 March 2014 - 10:02
United States · Optimum Online

Website cannot load pages

Christley D. Salomon · 26 February 2014 - 20:26
United States · AT&T U-verse

its finally up!! go log in and check out what you need before it goes down again!!!

Isaac John Lewis · 26 February 2014 - 20:21
Canada · Telus Communications

Holly... I have an assignment due tonight and can't reach my book... This is kind of a joke? Is not funny any more, I'm not a teenager any more...

Kelvin Magun · 26 February 2014 - 20:00
Canada · Shaw Communications

Agh, paid for quality!! Biggest midterm in the world on saturday!!!

Jeremy Kleve · 26 February 2014 - 20:00
United States · Verizon Internet Services

Terri, you have to have bookmarked the page so you can go straight to it

Krista Varela · 26 February 2014 - 19:56
United States · CenturyLink

Awesome how I am trying to get homework done on time due to my job & other university classes, yet I can't use the book that I paid to rent. I'm not trying to procrastinate, but I'm still screwed since I only have tonight to work on my assignment. This is bullshit. The site was obviously created by amateurs.

Terri Lynn · 26 February 2014 - 19:50
United States · CenturyLink

Jeremy, tried that hours ago, fail!

Nicole Elizabeth · 26 February 2014 - 19:49
Canada · Rogers Cable

Has anyone actually spoken directly to an IT operator or customer service rep? This is pretty ridiculous.

Calix Quan · 26 February 2014 - 19:44
United States · Cox Communications

I have homework due at midnight and I can't access my rented book! WTH!

Nathalie Roman · 26 February 2014 - 19:42
United States · Comcast Cable

This is completely ridiculous. We have all paid for this service, at a high price. I have a midterm tomorrow morning and I was in the middle of reviewing and it just disconnected. This site is awful; this problem is about to hit the 6 hour mark. This company better issue a refund. This is not what I paid for, even in the event that they may have a system problem my offline option should be working! Thanks for nothing coursesmart! I will not be using this site anymore!

Jeremy Kleve · 26 February 2014 - 19:35
United States · Verizon Internet Services

For everyone that is trying to study, You can still access any books you checked out into your offline bookshelf

Theresa Braun Cogdill · 26 February 2014 - 19:33
United States · Verizon FiOS

I have an assignment due in an hour and a half which I am unable to complete due to not being able to access my book. Totally unacceptable!!!

Will Hansen · 26 February 2014 - 19:32
United States · AT&T U-verse

I'm Glad I'm not the only one with the issues today. I too have an open book, open notes quiz. Due today at midnight!! I really hope someone does something. That'll teach me and others to rent a book online. Who even invented this idea!

Mac Dimanlig · 26 February 2014 - 19:14
Canada · Rogers Cable

Now I only have 2 hours left to do my online quiz! Coursesmart! Get your SHEET together.

Patricia Karoue · 26 February 2014 - 19:10
United States · Time Warner Cable

I need service NOW. I have homework due. This happened over the weekend with Univ. of the Rockies. They made it out like it was my computer. I need a hard bound cover.

Sheida Mirzaei · 26 February 2014 - 19:08
Canada · Bell Canada

oh shoot, I need to submit an assignment by tonight..:((

Wendy Peraza · 26 February 2014 - 18:58
United States · Time Warner Cable

Any clue on when it will be up again?

Marchanda Brewington · 26 February 2014 - 18:55
United States · Cox Communications

Truly ridiculous and unacceptable!! We have work to do. At this point, someone should be reevalutating your entire IT dept... 5hrs..really???

Xtabel Chang · 26 February 2014 - 18:54
Canada · Rogers Cable

this is f#!ked I have a midterm tomorrow worth 30 percent this is f#!king ridiculous

Dana Moore · 26 February 2014 - 18:53
United States · Time Warner Cable

I have a counselor response paper due in two day, and I haven't been able to finish. This isn't right for the price that we had to pay to rent this book. What a rip off!

Jose Fuentes · 26 February 2014 - 18:51
United States · Cox Communications

This is ridiculous!! I know $@#& happens, but when so many students depend on your service and we have nothing else to work it's super frustrating.

Larry L. Broussard · 26 February 2014 - 18:46
United States · Time Warner Cable

This will not do. A refund is in order, with a free copy of each book (I have three that I can't study because of this outage, for three different classes). This will not do.

Brita MacInnes · 26 February 2014 - 18:42
United States · Bethel University

When you're charging fairly standard prices for textbooks, there are some expectations from students that really need to be met. I have an exam in Art History tomorrow morning that I seriously need to study for. Highly unimpressed.

Corey Adams · 26 February 2014 - 18:37
United States · AT&T U-verse

Well this is quite annoying. I have a project due tomorrow morning and need my textbook to work on this. Let's fix the server people!

John Leidorf · 26 February 2014 - 18:32
United States · Silverstar Telephone Co.

My wife has to study for an exam due tomorrow. Please fix. Thnaks

Maria A. Centeno-Zayas · 26 February 2014 - 18:30
United States · Verizon FiOS

Not acceptable...not at all! Super annoyed...

Corey Michael Lawrence Butts · 26 February 2014 - 18:23
United States · Verizon FiOS

I was in the middle of doing homework and studying and site crashes. Causing me to have massive delay in my work ethic. I cannot produce any work with this going on. Also no updates for the past hr 1/2 really makes me lose hope of getting this done by tonight. Ill have to turn stuff in late. Thanks a lot!

Jon Brewer · 26 February 2014 - 18:22
United States · CenturyLink

This really blows... On the heaviest week of the semester to boot... ugh...

Michael Jue · 26 February 2014 - 18:19

I can't even access my etextbooks offline from my iPad 3 b/c it can't even log into the server for verification so that it won't freak out when I am in offline mode!!!

Shane Mackinnon · 26 February 2014 - 18:13
United States · University of Colorado

This is getting very annoying. When I pay for a textbook online, I would like to be able to download it and access that textbook offline. That being said, when a company like coursesmart won't allow that The site needs to be up at all times or at least be down for no longer than an hour!!! Absolutely ridiculous. Hopefully i can still finish my paper on time...

Catherine Miller Newell · 26 February 2014 - 18:13
United States · Suddenlink Communications

I have a tablet and have downloaded the coursesmart app. I am still able to read my textbooks in offline mode. option for the future.

Carla Adagun · 26 February 2014 - 18:01
United States · T-Mobile USA

This is awful. We should be able to download our books and access them offline for this very reason!!!

Michelle Buff Williams · 26 February 2014 - 18:00
United States · Comcast Cable

Ridiculous!!! I pay over a hundred bucks a pop for a stupid rental book that I can't even get to because the server is down!!! Where is all the money going to??? I mean you guys are practically robbing students blind with your insane "rental" costs and for what??? For you to screw us over some more!

Lorenz Korn · 26 February 2014 - 17:57
United States · Cox Communications

I bought a book today. For an exam that I have today. If this website isn't up and running within the next hour and a half, I demand a refund and you pay for me to retake my class next semester. You people literally have one job: keep your website running.

Angie Ellaback Hurst · 26 February 2014 - 17:57
United States · AT&T U-verse

Coursesmart is down.

Aja Reynolds · 26 February 2014 - 17:30
United States · Optimum Online

I need this so I can complete my homework!!!

Ed Awah · 26 February 2014 - 17:18
United States · Vanguard Health Management

Dear course"smart" the definition of an offline book is a book you can read when you are NOT connected to the internet... and especially when your server is down!

Thank you coursedumb.
P.S. try living up to your name for once

Terri Lynn · 26 February 2014 - 17:18
United States · CenturyLink

It's my E-book and I need it NOW! I wish J.G. Wentworth could help with this issue.

Sofia Elhassani · 26 February 2014 - 17:14
United States · Cox Communications

please please please fix the issue NOW I have a midterm tomorrow! I need the book now

Bethany Heredia · 26 February 2014 - 17:06
United States · Comcast Cable

does anyone know how much longer??!! this is RIDICULUOUS!! I shouldn't fail because coursesmart is a POS and can't get their sh*t together!

Dominic Dabrowski · 26 February 2014 - 16:46
United States · Comcast Cable

This is exactly why you should be able to DL the book you purchase, even if its a rental.

Chris DeLong · 26 February 2014 - 16:38
United States · CenturyLink

We are working to resolve the problem and apologize for the inconvenience. Please refer to back to Twitter for updates.— CourseSmart (@coursesmart) February 27, 2014

Jennifer Ly · 26 February 2014 - 16:38
Canada · MTS Allstream


Bethany Heredia · 26 February 2014 - 16:32
United States · CenturyLink

I NEED the website back up IMMEDIATELY!!! I'm studying for my final that's due tonight. I have had so many problems with coursesmart. Please don't do this to me now!

Angela SoAmbitious Ralph · 26 February 2014 - 16:28
United States · Verizon FiOS

I have a midterm tomorrow, and I NEED to study... UGH!!!

Megan Day Wright · 26 February 2014 - 16:23
United States · AT&T Internet Services

Have an online exam due at 11pm that I am trying to study for... for an online class where there are no powerpoints, how am I supposed to pass the exam without the book?! I am so upset.

Hammoudee Qasem · 26 February 2014 - 16:20
Canada · Distributel Communications

f#!ken shit. just bought a book to f#!ken study for an exam tomorrow and shits down already ?!

Rachel Bennett · 26 February 2014 - 16:18
United States · Optimum Online

This is horrible!! I've been on hold for 14 minutes now so I can yell at them to do something!! This is beyond inconvenient.

David Hale · 26 February 2014 - 16:12
United States · North Carolina Research and Education Network

Horrible service; trying to study for physics! -- current customers should receive a discount on next purchase.

Brittany Roofener Fio · 26 February 2014 - 16:08
United States · Time Warner Cable

Need to study for a paper due in two days. Server is down for two plus hours now. Not cool CourseSmart. Extremely disappointed.

Jessica Anastasio · 26 February 2014 - 16:04
United States · Monmouth University

I'm going to fail my exam tomorrow morning. Thanks for nothing coursesmart

Heather Ruddy Smith · 26 February 2014 - 16:04
United States · Comcast Cable

How long is this going to be down? Homework and studying need to be done! Very discouraging!

Jarrod Alagao · 26 February 2014 - 16:03
United States · California State University

I am studying for a test I need to take online that needs to be completed before midnight, smh!

David Lopez · 26 February 2014 - 15:56
United States · AT&T U-verse

I have an I was studying for and questions I need to study for :(

Rachel Liu · 26 February 2014 - 15:54
United States · Integra Telecom

Great I have a midterm tomorrow morning and you're down now?

Alyssa Nicol · 26 January 2014 - 13:08
Canada · EastLink

Is the weskit down? I was in the middle of reading and the next page wouldn't load? now I can't even get the website to load

Rebecca Petro · 2 June 2013 - 11:29
United States · AT&T U-verse

Sick and tired of not being able to access my offline bookshelf! Its OFFLINE. I should be able to log-in and not even deal with your servers. BUT NO! I will pay extra from now on to ensure I never have to deal with your service again.

Stephen Buckeye · 23 May 2013 - 18:45

This is terrible! Restart the f***ing server! Is anybody doing anything or letting it's customers know what's going on?!

Juan Pablo Borgo · 23 May 2013 - 18:08

coursesmart suck, I will make sure none of my friends rent anything from this "online bookstore". Please be professionals, this is a website that cannot go down like this, many people depend on the books at all times.

Nicole Gallela · 23 May 2013 - 17:25

Exactly 1 month after the last downtime? Is this going to be a regular thing? We are not paying for this service to NOT be able to access our stuff!

Dean Merrill · 23 April 2013 - 15:39

Of course i have an exam tomorrow and cannot view the material

Francesca Marinello · 23 April 2013 - 15:36

This is ridiculous !!! I was working on a case that's due tomorrow morning and it decides to shut down!?! Not only shut down but for 5 hours... Get it together coursesmart. I expect a discount on my next purchase!

Susan Thomas · 23 April 2013 - 15:15

This is the third time in 2 weeks my e-textbooks with CourseSmart are not accessible. I'm really sick of paying for online rental of books that I cannot access when i need to read assignments!

Dan O'Leary · 23 April 2013 - 15:15

Total Bullshit.. I have open book tests every week that require this website to work. Major problem coursesmart!!

Simone Carter · 23 April 2013 - 15:12

Dude i have a freaking final 10 page paper due in two days!! What the heck!!??

Susan Thomas · 23 April 2013 - 15:04

Wow, I should have bought my e-textbooks from FOLLETT! The prices are more competitive now, so maybe I will next time. Yes, this blows!

Case Kleppe · 23 April 2013 - 15:03

Really!? I already feel taken by how much I paid for this stupid website!!

Krystal Morgan · 23 April 2013 - 15:01

-.- of course when we need to study... hope we get reimbursed for time lost on this

Tim Corbett · 23 April 2013 - 14:57

Glad i pay for this book and im not able to study for a crucial exam i have. awesome.

CJ Sutton · 23 April 2013 - 14:44

DAMNIT! I have an assignment due and need to get to my book! GRRRR!

Adam DeWolf · 23 April 2013 - 14:34

Down over 4 hours so far today, and still down.

Jamie Nicole · 23 April 2013 - 14:33

SCREW. THIS. WEBSITE. I need my book and your server is down? I'm pretty sure I paid for this "convenient" online service.

Shadi Sibani · 14 October 2012 - 18:58

I CANNOT believe the website is down - they should totally keep a backup of all textbooks on a different server for situations like this. I understand sites go down, by this is an ESSENTIAL service for students - especially when you pay for it. CourseSmart needs to get their act together. No service = loss of customers.

Kiana Poki · 14 October 2012 - 18:42

I have a midterm due by midnight... This shit needs to be fixed now. I pay for this service for a reason. Not so that it wont be available when I NEED it most.

Jenni Pipes · 14 October 2012 - 18:29

I have a midterm I need to study for that has to be completed by tonight... this blows.

Tony Li · 14 October 2012 - 18:20

The server is very unstable now. Sometime I can open the page, sometimes I can't. I'm doing my homework and it's due in less than 3 hours...! GET THE SERVER WORKING NOW!

Brian Covey · 14 October 2012 - 18:16

@Magy you are studying for a test... I am trying to take an online open book test right now... And I can't even get to my offline bookshelf... ARG!

Monique Cher'ee · 14 October 2012 - 18:08

This is horrible. I am also studying!

Magy Martinez · 14 October 2012 - 17:42

It is RIDICULOUS! The server is down when I am in the middle of STUDYING for a TEST and there is NO BACK-UP!?

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