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Consumer Reports Website Status History server report and response time

The above graph displays service status activity for over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
08:321.23 ms. 
15:091.23 ms.
21:221.52 ms. 
19:011.31 ms.
17:141.41 ms. 
19:501.1 ms.
22:081 ms. 
09:121.12 ms.
00:181.11 ms. 
16:110.73 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT 0)  |  Current server time is 22:48

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Having Problems with Accessing
Sharon McClean · 15 July 2016 - 18:47
· · Chrome 51.0 on Mac

Can't sign in

Elaine Johnston Douglas · 15 July 2016 - 12:42
· · Chrome 51.0 on Windows

when asked to sign in nothing happens

Eduardo Rubiera · 14 July 2016 - 17:09
· · Firefox 47.0 on Windows

I cannot login. gets redirected to: which generates this error: "Secure Connection Failed

The connection to was interrupted while the page was loading.

The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
Please contact the website owners to inform them of this problem."

I am dead in the water!

Ann Lee · 13 July 2016 - 13:21
· · Chrome 51.0 on Windows

THe site is now working - cannot log in cannot view anything. Fix it please . SAme last night

Leslie Hansen Lindner · 5 July 2016 - 03:59
· · Safari 9.1.1 on Mac

completely non working site for the past 2 weeks---finally googled that it is been down for 2 years??

Carol Pieper · 1 July 2016 - 12:33
· · Chrome 51.0 on Windows

It won't let me sign on

Alexa Nicole Geiger · 23 June 2016 - 12:18
· · Opera Next 38.0.2220.31 on Mac

I want to cancel my account to stop the auto payments and cant get through to anyone on the site. Is there an email or phone number i can call to take care of this?

Alan Novich · 22 June 2016 - 21:56
· · Safari 9.1.1 on Mac


Alan Novich · 21 June 2016 - 15:26
· · Chrome 46.0 on Windows

Can't sign in. Link is not operative.

Phillip Jensen · 21 June 2016 - 01:44
· · Chrome 51.0 on Mac

It's down. 'bad data'. Boooooo

Greg Stover · 18 June 2016 - 01:12
· · Chrome 51.0 on Mac

Update on Consumer Reports.....It's back on line!?

Greg Stover · 18 June 2016 - 01:07
· · Chrome 51.0 on Mac

Running on Chrome Version 51.0.2704.84 (64-bit).....Attempted to log into site; which gave error msg: Bad data. Normally site is quite reliable. This performance is a mystery.

Janice Todd Egolf · 11 June 2016 - 20:22
· · Safari 6.1.6 on Mac

Says safari can't open the site

Don Jessup · 2 June 2016 - 21:46
· · Chrome 50.0 on Mac

Can't log on. No response from web site.

Artem Tarasenko · 26 May 2016 - 16:20
· · Chrome 50.0 on Windows

"Bad data" - the website is down

Kyle D. Beeson · 20 May 2016 - 17:43
· · Chrome 50.0 on Windows

It says it is down right now due to maintenance downtime or capacity problems when I try to log in.

Alan Trask · 20 May 2016 - 03:37
· · Chrome 50.0 on Mac

I can't log in - it just shows the page for non-subscribers with no real information on car repair history.

Kathy Sanderson · 28 April 2016 - 22:49
· · Chrome 49.0 on Windows

I have never visited a web site so confusing and totally disfunctional! What are they.....NUTS??? They're trying to tell us who to choose and the quality of thus and such and they can't even get their web site to work?????? I am so disgusted!!

John Curfman · 24 April 2016 - 16:20
· · Chrome 49.0 on Windows

CR is very slow. Takes in excess of 30 seconds to paint the screen. Longer to load images Have tried on Win10, iOS (iPad) and Chromebook. Other sites are not having difficulty for me. (Not an ISP issue). Has been like this for 2+ days. I pay for online access and can't use it.

Tom Payne · 19 March 2016 - 20:40
· · Internet Explorer 11.0 on Windows

C R comes up in odd left hand oage format and nothing will open

Kathy Sullivan · 22 February 2016 - 20:42
· · Chrome 48.0 on Mac

unable to log on right now....allows me to donate but not log on

Amy Markert · 15 February 2016 - 19:36
· · Chrome 48.0 on Windows

Cannot log in.

Joan Tharp · 6 February 2016 - 02:55
· · Chrome 48.0 on Windows

Can't get anything to respond. Been like this for several days.

Nancie Chiodi · 13 January 2016 - 15:36
· · Internet Explorer 11.0 on Windows

Consumer Reports is down and has been for me for several days. I renewed my subscription and I can't use it. Does anyone have a contact number for them? This is rediculous!

Paddy Scott · 28 November 2015 - 18:53
· · Internet Explorer 11.0 on Windows

could not get a response to the website yesterday nor again today.
Shame on CR. selling a product you can't use

Phyllis Reedus · 28 November 2015 - 02:39
· · Safari 6.1.6 on Mac

Subscribed today. The website will not load so I can't log in. Sorry I subscribed.

Candi Churchill · 27 September 2015 - 01:35
· · Internet Explorer 11.0 on Windows

I've tried to log in on several different days and I can't get it, it says there is no such page.

David Turner · 28 August 2015 - 17:29
· · Safari 8.0 on iPhone

Consumer Reports should fire their IT team and get this fixed. I want a refund on my subscription. If they can't control their publicity hound tendencies via these ridiculous reviews of Tesla they should ALL resign.

Jamie Wojtasinski Dolan · 28 August 2015 - 15:24
· · Safari 8.0.7 on Mac

......and still down.. 24 hours since i've been trying to get on.

Steven Romuald · 28 August 2015 - 14:58
· · Chrome 44.0 on Windows

Still down. . .

Julie Long Hopson · 28 August 2015 - 13:33
· · Chrome 44.0 on Windows

The main site is working but you can't get into the member site to see ratings. Also, can't get to the contact us page. 8/27/2015

Caroline Hemenway · 28 August 2015 - 00:36
· · Firefox 40.0 on Mac

Consumer Reports is DOWN, and should have been predicted. I'm guessing the report on Tesla is making this happen. The rest of us who pay a subscription and need to log on are SOL. I am in dire need of replacing my AC system ASAP or risk having my basement mold, so this is a SERIOUS issue for me now. I hope other sites have reliable ratings for Trane vs. Carrier systems. Ugh.

David Rodgers · 27 August 2015 - 23:28
· · Chrome 44.0 on Windows

site appears to have been down for the last several hours

Thomas C Murphy III · 27 August 2015 - 19:39
· · Chrome 44.0 on Windows

Yeah they must be overloaded by all the Tesla fans.

Walker Maurice · 27 August 2015 - 18:18
· · Internet Explorer 11.0 on Windows

same as some of the other reports

Mark Lederer · 27 August 2015 - 17:27
· · Safari 8.0.8 on Mac

Online reports about telsa have inundates CR's web site with unusual traffic?

Alice Meyers · 27 August 2015 - 17:22
· · Safari 8.0.8 on Mac

Trying on 2 different computers to log in to my account and it not only looks different but also safari says web page not available. When will it be back up and on line.

Tony Carrolla · 24 August 2015 - 15:20
· · Internet Explorer 11.0 on Windows

Unable to access Consumer Reports since Friday. I am PAYING for this website, it's not like it's a FREEBIE. What's up and when will it be back online?

Paul Knauth · 12 July 2014 - 20:09
United States · Cox Communications · Firefox 30.0 on Windows

It is without doubt the worst online experience I have ever had. If a couple of weeks went by without my accessing the site, I would always have to get a new password. And sometimes even that didn't work. Nearly every time I tried to log on, it would tell me my subscription had expired. Then I canceled and they're still charging my credit card. I've now disputed it with my CC issuer. Yes, they should do a report and give themselves a "Not Acceptable" rating.

Don Phillips · 21 April 2014 - 09:55
United States · Comcast Cable

Sometimes we are in need at a particular moment. This is the case for me. I don't think I will be renewing as I am going to have to purchase truck batteries from wherever that I need This Minute.

John R. Butts · 14 February 2014 - 11:05
United States · Time Warner Cable

I was a member years ago and had problems; just rejoined and site is still whacked!

David Brown · 17 November 2013 - 09:18
United States · AT&T U-verse

I renewed my subscription to the website about 2 weeks ago. It worked OK for a few days, but I have not been able to access it since. i was told by a telephone rep that the site is not operating properly. When a password reset is requested, the link is never sent. Someone needs to do a "consumer report" on!

Steven Mairs · 13 April 2013 - 08:12
Thailand · Triple T Internet is not accessible from Thailand.

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