Chase.com website not working? Is it down right now?

Chase.com Server Status Check
chase.com screenshot
ChaseWebsite Name:
chaseonline.chase.comURL Checked:
Response Time:
Last Down:
Checking Chase
Please wait while we check the server...
Chase Website Status History
Chase.com server report and response time

The above graph displays service status activity for Chase.com over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
06.May.2015
08:30102.23 ms. 
06.May.2015
10:3743.71 ms.
06.May.2015
12:3742.12 ms. 
06.May.2015
14:3942.64 ms.
06.May.2015
16:4350.33 ms. 
06.May.2015
18:4338.27 ms.
06.May.2015
20:4643.19 ms. 
06.May.2015
22:51103.42 ms.
07.May.2015
00:5550.43 ms. 
07.May.2015
03:0351.5 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT 0)  |  Current server time is 04:37

We have tried pinging Chase website using our server and the website returned the above results. If chase.com is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access Chase - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Try alternative urls such as chaseonline.chase.com

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

Having Problems with Accessing Chase.com?
▼ LAST 7 DAYS ...
Elvis Rodriguez · 2 days 14 hours ago
· · Firefox 37.0 on Windows

Chase is slacking with their QuickPay... people need to send/receive money...

Tyler Henson · 4 days 23 hours ago
· · Opera Next 29.0.1795.47 on Windows

Quickpay down. "Scheduled Maintenance" If it was scheduled, there would be something posted on another part of the website, normally the "if you're logging in on ... day, then" ..part at the top. So....Yeah. Great.

Cole Walters · 4 days 23 hours ago
· · Chrome 42.0 on Windows

quick pay is down still. everything is up but quickpay now and i need the money that was sent to me

Edward Cebollero · 2 May 2015 - 04:18
· · Chrome 42.0 on Windows

chase quickpay's really screwing me over. I need to accept money into my account. Right now I only have 19 cents left. This is really quite criminal.

Karen Ryan · 2 May 2015 - 03:57
· · Safari 8.0 on iPad

Chase quick pay still not working

Becky Jeppson Fitch · 2 May 2015 - 02:30
· · Safari 6.1.6 on Mac

Chase Quickpay as well as other features still down :(

John Vaita · 2 May 2015 - 00:25
· · Internet Explorer 7.0 on Windows

Portions of Chase.com "my account" have been unavailable all day in PHOENIX, ARIZONA.

LOGIN - available
QUICK PAY - unavailable
TRANSFER - worked starting about 5pm

Attempted to call the 800 chase number and waited on hold about 30 minutes...no one answered.

David Deverell · 1 May 2015 - 22:34
· · Internet Explorer 11.0 on Windows

I just tried to logon to both my checking and credit card accounts. I know I'm using the right user names and passwords, but it's telling me "the user name and password is incorrect." So something's wrong. I'll try again tomorrow. Sort of relieved other users are having issues and it's not just me!

Stephen Fritch · 1 May 2015 - 22:06
· · Internet Explorer 11.0 on Windows

Yes, keep trying to pay a bill and use QP won't go and call confirmed the system is down.

Bob Krygsheld · 1 May 2015 - 21:51
· · Internet Explorer 9.0 on Windows

Can't pay bills on pay day. Not good, Chase!

Terri Adams · 1 May 2015 - 21:50
· · Chrome 42.0 on Windows

Can log in and get to bill pay page - click on 'pay bill link' and end up at a no-go stating 'scheduled' maintenance.

Craig Brockman · 1 May 2015 - 21:45
· · Safari 8.0.5 on Mac

Bill pay is down - maintenance.

Patrick Zeising · 1 May 2015 - 20:53
· · Safari 8.0 on iPad

Made a transaction this morning still waiting for it to post been 5 hours frustrating ready to quit this bank.

Rex Ravelo · 1 May 2015 - 20:53
· · Internet Explorer 8.0 on Windows

I can't access my Bill Pay. I can only check balances.

Bob Dollins · 1 May 2015 - 20:50
· · Firefox 37.0 on Windows

Chase.com appears to be up, albeit response time is slow. Could view all my accounts' activity and paid a bill which processed OK

Nancy Stahnke · 1 May 2015 - 20:47
· · Android Browser 4.0 on Android

No bill pay or transfer function for hours in Chico on Mobile

Eben Selker · 1 May 2015 - 20:15
· · Chrome 42.0 on Mac

it seems to work consistently.... for now.

Judy Corum · 1 May 2015 - 20:14
· · Internet Explorer 11.0 on Windows

can log in but can only check balances, when try to go to another page
- get message down due to scheduled maintenance

Dyan Jodoin · 1 May 2015 - 20:05
· · Chrome 42.0 on Windows

it kinda works on Mobile, you can get in, don't expect to be able to pay bills etc though, error stating the service is temporarily unavailable

Kenzie Kei Chan Kawamura · 1 May 2015 - 19:54
· · Chrome 28.0 on Android

Can log in and check account but that's about it. I need to pay bills!!!!

Vicky Sloane · 1 May 2015 - 19:50
· · Firefox 37.0 on Windows

2nd time this site had been down for me in the last two weeks.

Karen Brown · 1 May 2015 - 19:48
· · Firefox 37.0 on Mac

Can see my accounts but cant transfer or do anything is. I'm in Fort Lauderdale. I tried the iphone app, firefox and safari

Julie Thomas · 1 May 2015 - 19:44
· · Chrome 42.0 on Windows

North of Seattle ... I am finally able to look at my accounts, but can't make a transfer. This is true for pc website access, and smartphone access.

Val Simson · 1 May 2015 - 19:41
· · Firefox 37.0 on Mac

sure feels like a hack. At least our local ATM still works.

Juan Pablo Bolzon · 1 May 2015 - 19:38
· · Chrome 42.0 on Windows

down....

Alexey Lamansky · 1 May 2015 - 19:32
· · Chrome 42.0 on Windows

Took a long time to login, but it's working now.

Yetta Ann Briscoe · 1 May 2015 - 19:27
· · Internet Explorer 11.0 on Windows

I just used my cell to log in and it did work...I was able to access my accounts...I'm not sure if you can do bill pay or quick pay...but at least I can see the activity on my account now..

Anh Ngô · 1 May 2015 - 19:27
· · Chrome 39.0 on Windows

Chase.com is fine. just wait... it takes forever but you are safe.

Steven B Fisher · 1 May 2015 - 19:23
· · Chrome 42.0 on Windows

Chase online access has been down for the entire banking day so far. I tried to log on starting at 7:00 AM and could not get on. Checking back every half hour or so. it is now 3:22 PM and it is still inoperable. According to this site the entire chase site is inoperable. Not very confidence inspiring. Especially when most people get paid on Fridays!

Andrew Bayang · 1 May 2015 - 19:23
· · Firefox 37.0 on Windows

I honestly don't remember when Chase.com was running smoothly.

Jiffy Von Munenstein · 1 May 2015 - 19:20
· · Chrome 42.0 on Windows

Not able to sign on mobile app or online site. Not sure if it's maintenance or a technical issue. Hopefully resolved soon.

Bobbie Boggs · 1 May 2015 - 19:11
· · Chrome 42.0 on Windows

Columbus, Ohio area -- just made an online payment -- took forever to log in, longer than forever between each screen, but finally got it. Been trying for at least two hours before getting that much from it. Best wishes to all for your own success with it.

Terry Guild · 1 May 2015 - 19:07
· · Safari 7.0 on iPhone

I get paid through Chase quick pay, and it isn't working. The only response I get from customer service is that it will be fixed eventually, they don't know when. I hope it's not some major cyber attack and they're not telling us.

Pete Kar · 1 May 2015 - 18:58
· · Firefox 37.0 on Windows

I reported a issue to chase earlier. After trying to log in with my credentials it accidentally opened up someone else account info. Chase is located on the lower half of the building I work and I took a screen shot and showed it to them. Who knows how long they will be down .

Christopher Craig · 1 May 2015 - 18:57
· · Firefox 37.0 on Windows

Chase and Capital One websites are down.

Christopher Craig · 1 May 2015 - 18:56
· · Firefox 37.0 on Windows

http://www.cnbc.com/id/102631426

Meg Hodge · 1 May 2015 - 18:49
· · Internet Explorer 11.0 on Windows

all I get is a blank screen at chaseonline.chase.com. Cannot see my accounts, cannot download to Quicken.

Lynda Seelie · 1 May 2015 - 18:42
· · Chrome 42.0 on Windows

I just got on long enough to print off my statement. Then it shut down again.

Chirag Chaudhari · 1 May 2015 - 18:37
· · Chrome 42.0 on Windows

here we go say goodbye to your money everyone,.

Kent Akbay · 1 May 2015 - 18:31
· · Firefox 37.0 on Windows

Great, here it comes, Chase has been hacked! New cards for everyone.

Leslie Sands · 1 May 2015 - 18:21
· · Chrome 34.0 on Android

5/1/2015- mobile is working, cannot make transfers via mobile. Text notification is working, cannot make transfers via text.

Joe Sizer · 1 May 2015 - 18:16
· · Chrome 42.0 on Windows

I got the "We'll be back" message initially, then got to a login page, but my credentials are not being accepted.

Johnny One-Eye: A Tale of George Washington and Our American Revolution · 1 May 2015 - 18:05
· · Firefox 37.0 on Mac

It's down in NYC - got this message on the website: We'll be back shortly. Telephone bankers may be able to access some account information while our site is unavailable. You can reach them at one of the numbers below:

Mike Kemp · 1 May 2015 - 18:03
· · Chrome 42.0 on Chrome OS

Chase is down

Bob Dollins · 1 May 2015 - 17:44
· · Firefox 37.0 on Windows

BTW: Chase Mobile on my iPhone seems to be working.

Wills Deals · 1 May 2015 - 17:35
· · Chrome 42.0 on Windows

wow. i wonder if chase is under a ddos attack seeing how intermittent its web service availability is.

Diane Glass Denney · 1 May 2015 - 17:27
· · Chrome 42.0 on Windows

Down here as well. Tried twice... Get this message:
We'll be back shortly.

Telephone bankers may be able to access some account information while our site is unavailable.
You can reach them at one of the numbers below:

Personal Checking, Savings & CD 1-800-935-9935
Mortgages 1-800-848-9136
Business Banking 1-800-242-7338 Auto Loans & Leases 1-800-336-6675
Home Equity Line of Credit Loans 1-800-836-5656 Student Loans 1-800-487-4404
Retirement Self-directed Accounts 1-800-776-6061 J.P. Morgan Securities 1-888-807-6898
Chase Private Client
(or contact your Private Client Banker) 1-888-994-5626 Investments/Retirement 1-800-392-5749
Credit Cards Call the number on the back of your credit card
Chase Commercial OnlineSM Call your Client Service Professional or Client Service Officer

Bob Dollins · 1 May 2015 - 17:12
· · Firefox 37.0 on Windows

So, it's not just me I see. Chase website is still down. All I get is "Secure Server is Down" error message. No problems on the Bank of America website.,

Tom Knapp · 1 May 2015 - 17:10
· · Safari 6.1.6 on Mac

I have just had 3 purchases made to my week-old, chip-enabled Amzn Chase Visa Card and cannot access the website. I called Chase and (C.Service suggested maybe my new card was compromised IN THE MAIL…!??

Eben Selker · 1 May 2015 - 17:10
· · Chrome 42.0 on Mac

... and once again it's down again. and back up, and back down again. BTW i'm using Chrome, despite what my first recent post said.

Eben Selker · 1 May 2015 - 17:06
· · Chrome 42.0 on Mac

It was working for me -just- now, but there's "limited access to things" due to them trying to get the site improved. But I at least got to check my balances, so that's progress. I'll wait just a little bit longer to do some bills... sigh...

Melissa Kalt · 1 May 2015 - 17:05
· · Chrome 42.0 on Windows

Not working

Jeremy Osborne-King · 1 May 2015 - 17:03
· · Chrome 42.0 on Windows

Yes its down for me

Eben Selker · 1 May 2015 - 17:02
· · Internet Explorer 11.0 on Windows

It makes it more nerve-racking when the website has been off AND on, as it's been the last hour. I don't want a banking website to flicker! :/

Simon Webbe · 1 May 2015 - 17:02
· · Firefox 36.0 on Windows

Text messages to and from Chase are working, although slightly slower than usual. I was at least able to check my transactions and balance.

Lainie Lobus · 1 May 2015 - 16:56
· · Firefox 37.0 on Windows

Site has been down for quite awhile now...there was a notice about maintenance on my page earlier this morning but that was not supposed to be happening until overnite tonite into early tomorrow morning...

Chelsea Virgin · 1 May 2015 - 16:54
· · Chrome 42.0 on Mac

Definitely down! I'm in the Los Angeles area. I want to pay my bills!

Elvis Rodriguez · 1 May 2015 - 16:52
· · Firefox 37.0 on Windows

Hella Slow in NYC...at least for me...

Dietrich Hess · 1 May 2015 - 16:51
· · Firefox 37.0 on Windows

They did tell us it would be down it was on the site yesterday so maybe if we just paid attention...

Robert G Potter · 1 May 2015 - 16:50
· · Chrome 42.0 on Windows

Seattle is still down, is there anywhere stated an eta?

Jack Candle · 1 May 2015 - 16:45
· · Chrome 44.0 on Windows

This is the second site today, first Transaction Express, now this. This is just going to ruin my bad reputation.

Brian Perkins · 1 May 2015 - 16:28
· · Chrome 42.0 on Windows

i can't get onto chase.com at all. you suck chase, fix it.....#1 bank in customer service? yeah right....i cant even login to chase.com

Donnis Henry · 1 May 2015 - 16:26
· · Firefox 37.0 on Windows

Um.. Houston//Chase you have a problem.. Let's get this fixed

Ryan Howe · 1 May 2015 - 16:25
· · Chrome 42.0 on Mac

1st of the month is def a good time to do maintenance on yr banking site

Michael Casco · 1 May 2015 - 16:18
· · Chrome 42.0 on Windows

Not working for my laptop. And very slow on my Android phone as well.

Beatrice Skinner-Loren · 1 May 2015 - 16:17
· · Chrome 42.0 on Windows

not completely down but took over five minutes to pay one bill: 48236

Jennifer Griffin · 1 May 2015 - 16:12
· · Safari 8.0.5 on Mac

Chase is down for me too. Both from laptop (3 different browsers) and from my phone. Actually, sometimes I can log in with my phone, but when I go to pay bills, it freezes up and says try later.

Michelle Benigni · 1 May 2015 - 16:09
· · Chrome 42.0 on Windows

done for me 60056

Andrew Willis Peters · 1 May 2015 - 16:08
· · Chrome 42.0 on Mac

Down for me in Los Angeles, CA. Been having issues for the past two hours. I got in once, but then it kicked me out and I haven't been able to get back in since. It's not giving me any errors––just not doing anything after I type in my login info. Tried two different browsers on two different systems.

Matt N Candace · 1 May 2015 - 16:07
· · Chrome 42.0 on Windows

Unable to access account info or pay bills via computer or phone app.

Darlene Pape · 1 May 2015 - 16:07
· · Firefox 37.0 on Windows

10 different attempts and it is STILL down! Why?

Mary Lou Roof · 1 May 2015 - 16:04
· · Chrome 42.0 on Windows

Glad I'm not the only one - have rebooted twice and used two different browsers and can't get in.

David Yarcho · 1 May 2015 - 16:00
· · Internet Explorer 11.0 on Windows

Seems to be down for me as well

Beth Kable · 1 May 2015 - 15:59
· · Chrome 42.0 on Windows

At least have the courtesy to notify customers of issues! Once again cannot gain access. Hopefully this is not yet another hacker issue. Already had two of these attacks on my account within the last 6months and this was Chase's fault! So done with Chase after this. Money out at end of this month. Tired of being told what I can and cannot do with my own money and never having access.

FI T CH · 1 May 2015 - 15:50
· · Firefox 34.0 on Windows

I get in but to SOMEONE ELSE'S ACCOUNT!!!!! I'm using my ID on my computer nobody else ever has used, it is definitely correct. I can see their money and everything. THIS IS CRAZY! I have emailed the account owner to let them know. I wonder who can see my account?!!?? I also emailed Chase, but like their Loan Assumption department its probably a black hole.

Mark Conway · 1 May 2015 - 15:48
· · Firefox 37.0 on Windows

I'm done with Chase and Capital One. The same problem every time I want to pay a bill!

Maow Jump · 1 May 2015 - 15:45
· · Android Browser 4.0 on Android

Down currently in 614 area

Jay Seifried · 1 May 2015 - 15:43
· · Internet Explorer 10.0 on Windows

Looks very much like a DOS attack.....

Katherine Kies · 1 May 2015 - 15:27
· · Chrome 42.0 on Windows

It is down for me as well! I am based in the NYC area.

Steve Kittleson · 1 May 2015 - 15:26
· · Safari 8.0 on iPad

Can log in. 8:20am Phoenix Az

Patricia Maggio-Luft · 1 May 2015 - 15:20
· · Chrome 42.0 on Windows

Chase is down. It just keeps searching. 503 error code. Sometimes I can get through on my iphone with Safari.

Katie Hand · 1 May 2015 - 15:08
· · Internet Explorer 11.0 on Windows

Chase.com is down on phone and pc - IE11. Can not access accounts.

Alaina Walls · 1 May 2015 - 15:06
· · Chrome 42.0 on Windows

Yes, I tried to log in on my laptop and it keeps timing out with no successful log-in. I was able to log in through my phone. Customer Service for Chase is no help at all as they apparently do not want to admit there is a problem.

Jane Reid Celusak · 1 May 2015 - 15:03
· · Chrome 42.0 on Windows

I can not access my accounts on my phone or laptop.

Nancy Nance · 1 May 2015 - 14:55
· · Safari 8.0 on iPhone

Transactions are not working online for the past half hour at least

Lauren Meyers · 1 May 2015 - 14:47
· · Chrome 42.0 on Windows

Why don't they have the courtesy to post a notice on their home page?! And at least offer a phone number to pay bills, etc. Ugh.

Jo Clark · 1 May 2015 - 14:45
· · Chrome 42.0 on Windows

Cannot get Chase page to load to pay my Cr Card bill (tried both browers) All my other internet is working quickly. 5-1-15

Samantha Rios · 1 May 2015 - 14:42
· · Internet Explorer 11.0 on Windows

chase.com is down for me. Can't even login

▼ LAST 30 DAYS ...
Tod Dobratz · 24 April 2015 - 21:18
· · Safari 6.2 on Mac

The Chase.com site is back up showing current activity and accepting payment on credit cards after being down for several hours. The Chase website should give some sort of useful information to users if functionality is unavailable or limited. Thanks to www.isitdownrightnow.com for giving me the ability to see the comments from other Chase.com users, as many others were having the same problem.

Jiggs Noe · 24 April 2015 - 20:04
· · Safari 600.1.4 on iPhone

Having the same issue as of five minutes ago. Can log in, but all CC accounts show 'N/A' for details.

Diana Weaver · 24 April 2015 - 19:59
· · Chrome 42.0 on Windows

I can access my checking and mortgage accounts, but not any of the credit card accounts.

Shaun Greer Douglas · 24 April 2015 - 19:56
· · Safari 8.0 on iPhone

Can't login to any of my accounts. It says N/A on mobile and website.

Mick Savage · 24 April 2015 - 19:50
· · Firefox 37.0 on Windows

All my Chase credit card accounts show "Not Available".
I can log in, but cannot see any account information.

Robb Walker · 24 April 2015 - 19:38
· · Chrome 42.0 on Windows

All my Chase credit card accounts show "Not Available"! I can log in, but cannot see any account information.

JJ Mitchell · 24 April 2015 - 19:16
· · Chrome 42.0 on Android

Account stated "Not Available".

Jessica Lough · 24 April 2015 - 19:10
· · Firefox 37.0 on Windows

Same thing here as with a lot of other people. Everything about my online account shows as not available, and sending any command via mobile simply gets a response about where to find information about mobile banking online. Definitely not a good sign if this is going to prevent using my card today; I have vet bills to pay this afternoon!

Stephen Paul Lawrenz · 24 April 2015 - 18:52
· · Chrome 41.0 on Windows

I was just told by a vendor that they could not complete my transaction because they could not access my card information so it is not just something on my end. I get the same NOT AVAILABLE for all my information after I log on.

Tod Dobratz · 24 April 2015 - 18:51
· · Safari 6.2 on Mac

Like other users here, I am experiencing the same problem - - I can log in, but cannot check or make a payment on my credit card balances. Their website should give some sort of useful information if functionality is unavailable or limited.

Richard Barnes · 24 April 2015 - 18:47
· · Internet Explorer 11.0 on Windows

Same here, checking acct ok but not credit card. its holding up the United ticket I just booked.!!

Mark Allen · 24 April 2015 - 18:42
· · Safari 8.0.5 on Mac

I can log on but my credit card info is "not available."

View Older Comments

Remaining 212 more comments.

Submit a comment using your Facebook ID.

Is Chase.com down for you right now? Submit your comments about Chase.com service status or report an issue below to let others know that they aren't the only ones having trouble. Please note that your country, service provider and browser information will be displayed next to your comment to better analyze a possible outage.