Centurylink.com website not working? Is it down right now?

Centurylink.com Server Status Check
centurylink.com screenshot
CenturyLinkWebsite Name:
www.centurylink.comURL Checked:
Response Time:
Last Down:
Checking CenturyLink
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CenturyLink Website Status History
Centurylink.com server report and response time

The above graph displays service status activity for Centurylink.com over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
30.Sep.2014
07:0674.97 ms. 
30.Sep.2014
09:1476.93 ms.
30.Sep.2014
11:1976.88 ms. 
30.Sep.2014
13:2584.52 ms.
30.Sep.2014
15:2776.94 ms. 
30.Sep.2014
17:3675.31 ms.
30.Sep.2014
19:4377.29 ms. 
30.Sep.2014
21:4376.79 ms.
01.Oct.2014
00:2275.25 ms. 
01.Oct.2014
02:3576.7 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT -7)  |  Current server time is 03:11

We have tried pinging CenturyLink website using our server and the website returned the above results. If centurylink.com is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access CenturyLink - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

Having Problems with Accessing Centurylink.com?
▼ LAST 7 DAYS ...
Nikki Rowe · 3 days 11 hours ago
· · Chrome 37.0 on Windows

been out all day long. Tech support is NO help whatsoever!!!

▼ LAST 6 MONTHS ...
Buzz St Claire · 20 August 2014 - 10:42
United States · Clear Wireless · Internet Explorer 11.0 on Windows

Both website and phone link are down. Payment due in 4 days. CenturyLink, get your stuff together!

Gary Cooper · 21 July 2014 - 18:30
United States · CenturyLink · Chrome 36.0 on Windows

I can access my home page {Centurylink) with Google Chrome but get a blue screen (inpage kernel data) when I use Win 11.

Bruce Watson · 10 July 2014 - 22:10
United States · CenturyLink · Internet Explorer 11.0 on Windows

CenturyLink is definitely down in Oregon City, OR. Has been since 18:00 hrs.

Ky Conn · 18 May 2014 - 01:50
United States · CenturyLink · Chrome 34.0 on Windows

Can't log into account to pay bill. It just keeps spinning the loading symbol. Been like that for over 10 minutes. I can access any other page on the site, just not my account to pay my bill.

Carole Nelson · 13 May 2014 - 16:13
United States · CenturyLink · Firefox 29.0 on Windows

can't get century link page up and can't get my email. It's been a problem for a couple hours.

Teresa Browning · 13 May 2014 - 15:38
United States · CenturyLink · Firefox 29.0 on Windows

I can get on my home page but i can't get in my email box and it's been like that over a week now..so why is that will it be fix soon or what?? I pay for this and can't even use all of it!! Fix it please..

Sarah A Maxwell · 12 April 2014 - 05:06
United States · CenturyLink

I am unable to log to my email account. Says it's unaccessable. No chat or anything to find out what the problem is. Anyone else? It did let me log on to the site though and pay my bill

Pamela King · 8 April 2014 - 05:47
United States · CenturyLink

I can't seem to go anywhere on the internet this morning again. This has been going on for at least a month. Doesn't have the speed it once had. I am not new to issues with Century Link it is all ways the issue just to slow and can't get to the internet. Thank you Century Link you are making my decision much easier of going to another service provider.

▼ MORE THAN 6 MONTHS AGO ...
Scott Mitchell · 24 March 2014 - 13:15
United States · Comcast Business Communications

I have not been able to log in to my email account (on embarqmail.com) for 10 days, since March 14th. Attempting to log in with my browser, get a message my account is "currently inaccessible." Via Chat, Customer Support rep tells me there is a "company-wide problem" they are trying to get fixed, then proceeds to try and sell me bundled services with DirecTV.

Zephaniah Cummingstris · 3 March 2014 - 10:07
United States · CenturyLink

My Century Link was up on Friday but today & yesterday, I can't read my e-mails. It will open the e-mails page up but won't allow me to fully open & read. This is very frustrating. Help!!!

JohnandMelanie Gardiner · 1 March 2014 - 10:41
United States · Baja Broadband

Centurylink.com is down for me right now. Who knows what the problem is this time?

Carmen R. Andrews · 27 February 2014 - 09:04
United States · Cox Communications

NOT happy. I'm in the 30 day trial period of CenturyLink and my internet/Prism have been down since sometime last night in Henderson. I work online and so my access is vital. I am only online because I haven't disconnected my Cox service yet.

Frederique Rickenbacker Triplett Heavrin · 1 February 2014 - 14:20
United States · CenturyLink

Having problems with notifications and photo downloads, as of yesterday, on my Facebook... never had problems before. Our phone/internet service was down for a few days.

Kristen Gustafson · 31 January 2014 - 07:05
United States · CenturyLink

My CenturyLink service is working fine, but centurylink.com is down.

Elizabeth Juanita Eure Bohlander · 20 January 2014 - 19:21
United States · CenturyLink

my internet was working fine this morning around 9AM but then at 12PM I couldn't get on but now at 2PM home pages comes up after 3or 4 mins and that is as far as I can go

John Asbury · 11 January 2014 - 18:36
United States · CenturyLink

Today is Jan 11th 2014 I havent gotten a e mail since around 5: 18 Jan 10th all my other services are working... what is going on Centurytel ???

Nancy Barriger · 3 January 2014 - 16:15
United States · Amazon Technologies

Centerline DSL has been down for most of Caro today, Jan 3, 2014' Caro MI. Your tech support is worthless. Why can't you provide an EST for service repair???

Melissa Simpson · 3 December 2013 - 14:15
United States · Northland Cable Television

My internet has been down all day! My job is on the internet! I am losing money waiting for it to come back up!!!

Glen Hast · 18 November 2013 - 11:10
United States · Comcast Cable

For 3 past days in Colorado: Stalls, Errors, Fails and broken chat.: IE or Chrome. Sad online service. Unable to pay bill.

Greg Spencer · 28 October 2013 - 09:01
United States · CenturyLink

live outside steamboat. service has been intermittent for weeks. no acknowledgment from CL. they always say its your modem

Linda Hayes · 26 October 2013 - 20:06
United States · Verizon Wireless

I live in Spring Lake, NC in Anderson creek golf community and we have no service

Hoai-Nam Tran · 30 September 2013 - 10:06
United States · Hewlett-Packard Company

We in Fort Collins have not had the internet for about a WEEK already. Sucked!

Pamela King · 1 September 2013 - 16:41
United States · CenturyLink

This has been going on for two days. It is either to slow or you can't get on the internet at all. I hope they get this fixed as this is the only internet I have. I guess I have come to the end of the internet. I would hope they get this fixed soon this really upsets me.

James Erickson · 30 August 2013 - 12:43
United States · Pierce County

Internet has been down today (August 30) and I was told by a tech person that a server box was damaged by yesterday's storm and all of western Washington is affected (although tech person was vague on that, which figures). I'll get an automatic phone call when it is fixed, maybe. So now I have to use wifi elsewhere or at a library terminal where the keyboard is broken, the computer compromised by viruses, and the librarian making constant "shushing" noises in my direction. Century Link owes me.

Rick Hamouris · 10 August 2013 - 13:49
United States · CenturyLink

My ZyXEL PK5000Z (from Centurylink) router goes into an alarm state a few times every day. It seems that I'm getting a new external IP address every time (which makes sense) but that REALLY messes with my DVR and Streaming devices as well as online gaming... I really haven't bothered contact CL directly, due to most other comments here and elsewhe3re, so I'm hoping somebody else can point me in the right direction to get this figured out... thanks :)

Roseanne Bergstrom McCann · 1 August 2013 - 16:18
United States · Verizon Wireless

mine says it's connected all day, but I am not. I don't know what the problem, I really thing Century Link is having issues, but it's so hard to get a hold of anyone to talk to them about it. This has been happening a lot all month long. :( Very frustrating.

Ann Hay · 27 July 2013 - 10:30
United States · Click! Network

Parts of the MyAccount website have been down for two days, even for the chat/phone reps. I can't make a long distance call and they can't fix it. What lousy service!

Sue Snasdell · 26 July 2013 - 12:31
United States · CenturyLink

Been trying to login for an hour, nothing happens. Waiting on the phone to talk with someone for 20 minutes now, can't get any help. FRUSTRATING. I just want to print my bill.

Susie Durham · 26 July 2013 - 10:13
United States · CenturyLink

Very frustrating trying to get a hold of someone, and trying to get on to pay.

Barry Sterling · 26 July 2013 - 09:48
United States · CenturyLink

I cannot get to any support pages. It just keeps saying "connecting" but never does. This has been tried on two different browsers. I can't even get to the call for support page. Very frustrating and unprofessional!

Monika Langner · 16 July 2013 - 22:48
United States · CenturyLink

can't log in to web mail. just cycles back to the log in page over and over. something wrong with home page. not loading all the way.

Andrew Khan · 10 July 2013 - 05:50
United States · CenturyLink

I am looking for an alternative to century link. Their internet service in Marion County Florida has been very poor lately.

Betsy Taylor · 8 July 2013 - 17:48
United States · CenturyLink

Safari Browser. Starting today, some sites won't load on both my laptop and iphone. Then they do. Intermittent all day. Message : "Safari" can not find server.

Jamie Evans · 2 July 2013 - 11:40
United States · Xspedius Communications Co.

Having internet problems in Gardner, KS. Is anyone else? I have tried restarting but still having issues.

Trevor Johnston · 29 June 2013 - 20:30
United States · Comcast Cable

Friend in Olive Branch Missouri having horrible problems. Pages won't load, pics won't load if a page does load, can't even read the comments on this page. He asked me to post for him. Internet is intermittent and they are telling him they don't know how to fix it!

Colleen Adkins · 29 June 2013 - 16:10
United States · CenturyLink

Big issue with loading pages, server not found, graphics not loading - intermittent at best but it makes using internet impossible this has been happening for 4 days -- no one seems to know how to fix it!

Harry Galbraith · 24 June 2013 - 06:22
United States · Charter Communications

CenturyLink down at our Sioux City IA site for 5 days. Is there a good alternative or do all carriers suck?

Brent Ogren · 19 June 2013 - 20:42
United States · Comcast Cable

Brief power failure in South Minneapolis, CenturyLink down ever since. June 19th 10:30pm

Dawn Smith · 17 June 2013 - 09:24
United States · CenturyLink

DSL internet service off and on, mostly off since yesterday morning in northern Arkansas.

John Gudmundson · 14 June 2013 - 10:05
United States · CenturyLink

off and on service for past 3 days in 28312 area.. local office tells me there are no problems... don't believe them for a second

Carmen Sida · 28 May 2013 - 21:05
United States · CenturyLink

My e-mail will not connect to send e-mail and I can not log on the the centurylink.com website with either of my pc's.

Gary Veno · 24 May 2013 - 06:28
United States · Arizona State Government

Thursday I spoke to Century Link and they advised that they had suffered an internet connection failure and had been down for fifteen hours. I was told yesterday that as soon as they were on-line they would e-mail me and I would have to disconnect my router for 5 minutes and then re-connect. Well, now it has been 30 hours and I am still waiting...Obviously they don't have the expertise in there Internet Division to fix the problem.. Maybe they should contact a competitor and ask for assistance.. Lol

Kaitlyn Steveson · 18 May 2013 - 22:29
United States · CenturyLink

I am receiving an 10.5.1 500 Internal Server Error when I attempt to log in

Jerry Gorham · 15 May 2013 - 13:00
United States · Hughes Network Systems

Centurylink is down at 2:00 pm 5/15. This is one of the worst websites ever, and NM PRC won't do a thing about it.

Elaine Bearer · 15 May 2013 - 11:21
United States · CenturyLink

It was down all morning May 15 in my area, ABq New Mexico, 87122 - just came back up now.

Coffee Larkin · 7 May 2013 - 18:17
United States · CenturyLink

Well im just glad they are back up and running. I have been with centurylink since 1994 and this is my first outage it could not be helped by Centurylink it was some dumbo digging

Nora Grahe · 7 May 2013 - 17:50
United States · Savvis

Have had Century Link HS Internet since October and this morning was my first outage. Lasted about 10 hours.

Douglas Weihert · 7 May 2013 - 14:59
United States · CenturyLink

Internet was down for 8 hours today in Wisconsin for Centurytel. I heard it was a multi-state outage.

Brenda Steele · 7 May 2013 - 11:05
United States · CenturyLink

Was down for 7 hours for me. Started calling 3.5 hours ago; all phone numbers were busy, or if you could get through, it would disconnect trying to transfer to customer service or it would disconnect trying to access customer records. Finally got through about 15 minutes ago, was advised the entire CL network was down [DNS issues] and no eta. Interestingly enough 10 minutes after I called, 'net service came back. Now time for a phone call to customer service to get a credit for outage and inability to even contact DL via phone.

Stacy Akers Bond · 7 May 2013 - 10:14
United States · Comcast Cable

been out at husbands garage in southwest VA all morning. I tried for 3 hours to get through to CS, but only got busy signal. did get through 1 time and gave up after being on hold 30 min. be nice to have some info and answers. especially since business relies on it.

Kelly Truscott · 7 May 2013 - 09:51
United States · T-Mobile USA

Been down in Las Vegas, NV since 1:09am. Sure glad I can use my HotSpot to connect.

Kim McReynolds Rice · 7 May 2013 - 09:40
United States · Internet Specialties West

Unable to get through to CenturyLink, long holds in between maybe having phone issues internally too.

Alyssa Martinelli McManus · 7 May 2013 - 09:30
United States · Hayes E-Government Resources

Our internet won't work. Neither do the customer service phone lines. They just do not work, as in they do not even ring, or the lines that work, just send me to a busy signal. Are there solar flares or something?

Jenny Lynn · 7 May 2013 - 09:24
United States · University of Wisconsin Madison

Down for us in suburb of Madison, WI. I was told that it would take up to 24 hours for restoration. Starting to get shakes from internet withdrawal...

Marianne Nowottny · 7 May 2013 - 08:47
United States · AT&T Wi-Fi Services

Page is saying the problem is my own as well, working from starbucks!!!

Huub Weijers · 7 May 2013 - 08:43
United States · Florida State University

Internet connection via Embarq DSL has been down this morning (past 3 hours at least ) in our home in the Crawfordville, FL area. Can't reach customer service.

Ashley North · 7 May 2013 - 08:23
United States · SWITCH Communications Group

They're telling me it's due to power outages around the country?? WTF.

Jim Boss · 7 May 2013 - 08:00
United States · CenturyLink

This is the only page on the entire internet I can actually access... yet it tells me the problem is me, not Centurylink.

ChrisandMichelle Lumpkin · 7 May 2013 - 07:57
United States · CenturyLink

Just chatted with a Century Link rep and their entire system is down. Their phone system is going haywire and download/upload speeds are pitiful. No news on exact problem or projected repair time. :(

Melanie Lietz · 27 April 2013 - 07:18
United States · US Department of Defense Network

I can't get the page to open and when I used my CenturyLink e-mail on a internet retail site they said I needed a valid e-mail address.

Ron Natale · 23 April 2013 - 09:53
United States · CenturyLink

We were down for 6 hours in Cape Coral April 21, 2013 Sunday from approximately 8pm Sunday night to 2 AM Monday morning. If they're going to schedule maintenance (?), then tell us. Needless to say, we won't be buying their combo TV/Internet/Phone service.

Stacey Maurer Pruett · 12 April 2013 - 19:43
United States · CenturyLink

unable to log into site. It says my account is not accessible at this time so the site and email must be down

Cheryl Ann Beasley · 12 March 2013 - 10:31
United States · CenturyLink

I really do not believe that I should have to reset the router at least ten times a week. We have actually gone 48 hours without a reset. That is a rare occurrence. Usually we reset 1-3 times per day.

Ed Fagyal · 4 March 2013 - 07:38
United States · CenturyLink

Can't log in to web page. Don't even get an error code for incorrect login. Tried changing passwords and no luck. Site it down so no access to bill online.

Kim Kuncl Arellano · 21 February 2013 - 09:31
United States · AT&T Wireless

Century Link down in Washington since Feb. 19th. Still down now as of Feb 21st, 9:30am. Voice Mail says 5pm today it should be back up? Anyone know why?

Richard Moore · 5 February 2013 - 12:39
United States · Sprint PCS

In Lexington, VA my DSL from CenturyLink has been out on Tuesday Feb 5, 2013 since 11:40AM or so EST and is still out at 3:38PM. Phone call to tech support says it will be out until about noon on Feb 6th. Thank goodness I have a 3 G device or I would be offline and not earning money.

Shaun Thorsted · 29 January 2013 - 16:47
United States · CenturyLink

Seriously starting to consider finding a new ISP. Did a speed test and got this (this has been a problem since I woke up this morning):
www.speedtest.net/result/2472116972.png

Andi Setiyadi · 29 January 2013 - 08:13
United States · Cricket Communications

CenturyLink DSL appears to be down in Broomfield, CO. Perfect timing

Jane Barrell Yadav · 14 January 2013 - 20:28
United States · CenturyLink

can't access phone account information there are 32 people ahead of me in chat session. is this normal?

Tig Byson · 30 December 2012 - 21:08
United States · CenturyLink

Extremely high pings and jitter on connection. Video is stuttering. Online gaming is out of the question.

Jonathon Dewald · 30 December 2012 - 07:54
United States · CenturyLink

The most reliable aspect of CenturyLink internet (Kenly and Baily, NC) in the past month is the lack of access late at night. Up until around 10PM it's available (speed inconsistent) but after that it's increasingly absent. I'm considering TWC but just had a lot of E-mail addresses converted to current service and cable TV via TWC has not been a stellar performer here either. The choices are "bad" vs "worse" but which is "worse"?

Joseph Dissmeyer · 6 December 2012 - 05:55
United States · Embry-Riddle Aeronautical University

Major packet loss with CenturyLink\Qwest circuits right now. Pings edge-to-edge is ok, but multiple trace routes fail. According to CL, they performed maintenance overnight from Dec5-6 and they claim there are no issues, but taking a look at www.internetpulse.com proves there is still an issue as of 8:30am EST.

Ed Lewis · 28 November 2012 - 21:28
United States · Verizon Wireless

No Century Link Internet Service in Newport NC right now, using Verizon 4G to get online.

Alison Gregory Pope · 30 September 2012 - 08:32
United States · CenturyLink

I get a message saying it's down for maintenance but I have never seen a web page that was out of service for so long! It's Sept 30 and it still doesn't work.

Rachel Pinegar DeMille · 27 September 2012 - 17:12
United States · CenturyLink

welcome page is up, can't connect on chat or report a service outage on my phone. nice.

Ison Tenney · 14 July 2012 - 20:04
United States · CenturyLink

The welcome page works, but all you get is errors when you try to log in!

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