website not working? Is it down right now? Server Status Check screenshot
BillDeskWebsite Name:
billdesk.comURL Checked:
Response Time:
Last Down:
Checking BillDesk
Please wait while we check the server...
BillDesk Website Status History server report and response time

The above graph displays service status activity for over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
22:53204 ms. 
03:55202.98 ms.
14:34205.39 ms. 
02:09202.89 ms.
08:09203.23 ms. 
03:14204.05 ms.
06:48203.12 ms. 
16:53203.4 ms.
09:56203.89 ms. 
07:57203.42 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT 0)  |  Current server time is 12:04

We have tried pinging BillDesk website using our server and the website returned the above results. If is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access BillDesk - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

Having Problems with Accessing
Vignesh Ch · 12 August 2016 - 07:07
· · Chrome 52.0 on Android

Guys even I faced the same problem. They are blocking the IP address of foreign countries it seems. But when I used my mobile network (US network) instead of WiFi it works great!!!!

Padma Kona · 11 August 2016 - 05:28
· · Chrome 52.0 on Windows

Not able to pay any bills using Billdesk, I am constantly getting messages saying its unsafe to use Billdesk. Its really frustrating

Sanjiv Nahar · 6 July 2016 - 23:17
· · Internet Explorer 11.0 on Windows

I am trying to pay my LIC annual premium, but unable to connect to this site. I am from Canada.

Revati Pandit · 6 June 2016 - 17:21
· · Chrome 50.0 on Windows

I am in the US and trying to pay my LIC premium since last one week, the site never opens. Very frustrating and pathetic site. Why don't you shutdown the site.

Kani Shka · 3 May 2016 - 05:53
· · Firefox 46.0 on Windows

Seems it works only for IP addresses from India. The site didn't respond on my laptop (having a US IP). However, worked without any issue on the mobile (using a data connection).

Anibrata Pal · 28 April 2016 - 18:25
· · Chrome 50.0 on Linux

I am trying to pay my Citibank Credit card bills, LIC policy insurance but I am not able to do it as BILLDESK is not letting me through. There is some problem and the browser keeps saying "’s server DNS address could not be found.
I would like to report this issue to billdesk. Please help me contact them somehow. I have to bear all fines and late charges.

Renuka Pothuri · 26 April 2016 - 18:20
· · Chrome 49.0 on Windows

I am in US and tried paying my power bill through bill desk.But web page is not opening at all.Tried so many times.

Murugesh KP · 18 April 2016 - 07:40
· · Chrome 50.0 on Windows

Bill desk is not opening in my PC

Dapindra Singh Chawla · 29 March 2016 - 02:14
· · Chrome 49.0 on Mac

I am currently in the U.S. and have not been able to pay my citibank India credit card through my ICICI accouny

Shen Ahas · 22 March 2016 - 04:24
· · Chrome 46.0 on Windows

so disappointed... very bad service

Arup Das · 26 February 2016 - 18:51
· · Chrome 48.0 on Windows

It blocks USA/foreign IP address. Use VPN to login as Indian IP to make payment. This is some recent change as I hd been facing the problem for last 3 months.

Prabhakarn Manikkoth · 26 February 2016 - 16:02
· · Chrome 48.0 on Windows

I am in US for about two months and is facing the same problem of not able to make payment through the Central Bank of India gate way as is not responding in my system

Ashok Kare · 23 February 2016 - 16:51
· · Firefox 44.0 on Windows

I paid premium for LIC policy No.950286438. on 20/02/2016 for Rs.2582/-.Your transaction ref. No.14552528. But Lic has not received the same..Their remark shows you are verifing. as of 23/02/2016 10 pm.
Unable to proceed further. What is the matter?
Can you solve this immediately and SMS on my mobile No.9011668629.

Rajubhai Rathod · 8 February 2016 - 09:34
· · Firefox 43.0 on Windows

bill desk is really down. If you want down than please shutdown your service, so we do not need wait for you.

Anibrata Pal · 8 February 2016 - 03:36
· · Chrome 48.0 on Linux

The report here doesn't comply. I am in Brazil and I am trying to pay my Citibank credit card bill, LIC premium etc. and alas, BILLLDESK gateway seems to be down. I can't even PING it from the command prompt. How can a payment gateway be down and payments can't be made? Still waiting for resolution from BILLDESK end.

Saravana Kumar K · 5 February 2016 - 14:00
· · Internet Explorer 11.0 on Windows

I am in US and unable to pay my LIC premium due to Billdesk down for more than 2 month.

Rajesh Veerabadran · 20 January 2016 - 21:04
· · Chrome 47.0 on Windows

Bill desk innot working in my system alone... always im getting the message " errot timed out "

Prateek Jain · 9 January 2016 - 17:48
· · Chrome 47.0 on Windows

I am in ireland and unable to pay my bills due to this page's unavailability.

Ajay Prakash Tadikonda · 9 January 2016 - 14:53
· · Chrome 47.0 on Android

I am currently in india..unable to pay via bill desk. The page is breaking every's so really needs fix

Subhrochit Chatterjee · 7 January 2016 - 10:38
· · Chrome 47.0 on Windows

billdesk payments still not possible

Vijai Saxena · 7 January 2016 - 00:26
· · Chrome 47.0 on Windows

not able to open billdesk site to check my payments

Koyel Chowdhury · 29 December 2015 - 17:37
· · Firefox 43.0 on Windows

I am currently in USA...trying to pay my lic premiums for last two weeks using billdesk net banking, but it's not working. Now what should i do? Who will pay my late payments charges?

Ashita Goswami · 27 December 2015 - 01:22
· · Opera Next 34.0.2036.25 on Windows

My father is in US. He has to pay his SBI bill. He has not been able to access Bill Desk since 24 Dec. 1 Jan is last date for payment. SBI should have more gates other than Bill Desk.

Binu Kasim · 16 December 2015 - 10:48
· · Chrome 46.0 on Windows

bill desk, can you please ensure the website is up/running for sometime in the day, last 2 weeks am trying to make my LIC payment and couldnt. i went to billdesk directly and that too doesnt work. what could we do?

Binu Kasim · 16 December 2015 - 10:46
· · Chrome 46.0 on Windows

bill desk, how can we access your website, its down everytime. not even the contact us page is working. how could you help us please

Ashwini Sharma · 14 December 2015 - 04:35
· · Chrome 47.0 on Windows

I am not able to access billdesk .com.. Please suggest...

Ashwini Sharma · 14 December 2015 - 04:34
· · Chrome 47.0 on Windows

I am not able to access billdesk .com.. Please suggest...

Prasad Kandalkar · 11 December 2015 - 06:08
· · Internet Explorer 11.0 on Windows

I am unable to access billdesk servers from USA for the past 3 days. I am not able to make any payment - Credit Card Bill, MTNL bill, Reliance Energy Bills because of this

Venkatesh · 25 November 2015 - 06:46
· · Chrome 46.0 on Windows

Not able to access billdesk now from india, anyone is facing he same issue ??

Ghanshyam Sharan Singh · 17 November 2015 - 18:13
· · Chrome 46.0 on Windows

not accessible from USA

Faisal Farouqi · 30 October 2015 - 03:07
· · Chrome 46.0 on Windows

I am trying to make a credit card payment, but it seems that the url isn't working. Kindly, look into it...even ping result times out...there is something wrong with your web gateway servers.

Pirthipal Singh · 28 October 2015 - 13:52
· · Chrome 46.0 on Windows is not accessible to make payments

Neha Vora · 24 October 2015 - 12:06
· · Safari 7.1.8 on Mac

billdesk site is a problem for ever.They should do something about it....

Kevin Rodrigues · 14 October 2015 - 16:25
· · Chrome 43.0 on Linux

Billdesk is down right now.

Shankar Seshadri · 14 September 2015 - 05:31
· · Chrome 45.0 on Windows

The site is down...unable to make payments

Venkataraman Muthuswamy · 17 June 2014 - 08:23
United States · Time Warner Cable · Firefox 27.0 on Windows

Billdest is not opening when approached through utimf or hdfcmf or citibank site. For the last 7 days. Clearing cache has not helped. What to do

Vikrant Zemse · 30 March 2014 - 04:15

Bill desk payment gateway is not reachable through tata sky site.

Anand Mehta · 2 March 2014 - 22:25
United States · Comcast Cable

Its not working for past one week.

Ritutapan Borah · 2 March 2014 - 13:24
United States · Time Warner Cable

Not able to reach billdesk site, tried from Amex site.

Amit Thakkar · 27 January 2014 - 23:06
United States · Comcast Cable

BillDesk is not working from past 15 days

Ratna Vvk · 16 January 2014 - 06:07
United States · Time Warner Cable

its down now and unable to open it

Choodamani Venugopal · 28 December 2013 - 09:41
United States · Comcast Cable

billdesk totally down for the past 1 week, not able to pay bills, not connecting the bank site frm billdesk

Subbaraja Gupta · 15 November 2013 - 08:07
United States · Comcast Cable

have been trying to reach bill desk for bsnl payment, for the past four days. but no success. dont know what is happening.

Shivendra Tiwari · 19 October 2013 - 05:40
Germany · Kabel Deutschland

I have not been able to login for around 1 month now... what is going on with this site?

Murali Krishna Simhadri · 17 August 2013 - 10:09
United States · Comcast Cable

billdesk down

Mothiram Nagaraj · 8 August 2013 - 01:12
India · MTS

getting errr. not able to pay card payments

Tanweer Ahmed Ansari · 4 August 2013 - 13:45
Germany · Kabel BW

Down for me too

Harshit Raj · 25 July 2013 - 00:20
India · Airtel Broadband

aircel recharge payment not going through using billdesk

Kasiraja Dharmaraj · 23 December 2012 - 09:54
India · BSNL

down for me too.

Prajul Sreedharan · 23 December 2012 - 08:12
India · BSNL

billdesk still down..

Sourish Murmu · 23 December 2012 - 08:01
India · BSNL down right now

Rajesh Raju · 23 December 2012 - 02:38
India · BSNL

Unable to make Reliance automobile insurance payments today

Avin Singh · 31 August 2012 - 22:20
India · Airtel Broadband

Not able to reach billdesk site, tried from Citibank site.

Parikshit Patel · 25 July 2012 - 01:33
United States · E.I. du Pont de Nemours and Co.

MSEB & Reliance mobile post paid bills are not able to go through as both using billdesk ..

Submit a comment using your Facebook ID.

Is down for you right now? Submit your comments about service status or report an issue below to let others know that they aren't the only ones having trouble. Please note that your country, service provider and browser information will be displayed next to your comment to better analyze a possible outage.