website not working? Is it down right now? Server Status Check screenshot
Big Fish GamesWebsite Name:
www.bigfishgames.comURL Checked:
Response Time:
Last Down:
Checking Big Fish Games
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Big Fish Games Website Status History server report and response time

The above graph displays service status activity for over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
21:2667.74 ms. 
06:3367.93 ms.
11:0067.95 ms. 
13:5878.3 ms.
17:5178.27 ms. 
20:2878.81 ms.
00:4567.61 ms. 
02:5568.24 ms.
06:2078.38 ms. 
11:1477.13 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT 0)  |  Current server time is 13:48

We have tried pinging Big Fish Games website using our server and the website returned the above results. If is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access Big Fish Games - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

Having Problems with Accessing
Andy Bryant Tyree · 3 August 2016 - 22:30
· · Firefox 47.0 on Windows

Its August 3, 2016 at 5:27pm : I've not been able to get their website to load all day and when my gamemanager comes up and I try to see my purchase history it says I do not have an internet connection, but I do, every other website loads fine so my internet connection is not the problem, it's Big Fish Games website !!!

Angie Corn · 30 July 2016 - 13:12
· · Chrome 51.0 on Windows

I am unable to connect at all. is there a problem with the site ???

Diane Unwin · 30 July 2016 - 12:09
· · Chrome 51.0 on Mac

Just tried to load website, unsuccessfully:-(

Candice Marie Johnston · 25 July 2016 - 13:30
· · Chrome 51.0 on Windows

I cannot see pictures of the games no images are loading on the site. I have cleared cookies and cache. Not sure what else to do. please help I have been a paid member for many years!

Nancy Nettles · 11 July 2016 - 21:36
· · Chrome 43.0 on Windows

I use to be able to see the games that I bought,being down loaded on my computer, and now I can't. Have you stopped us from viewing our games being downloaded???

Liane Roodt Craigie · 3 July 2016 - 10:34
· · Firefox 43.0 on Windows

The Big Fish site wont load

Harriet Wiechert · 25 April 2016 - 22:37
· · Internet Explorer 11.0 on Windows

4/25/2016 Big Fish will not open on my downloaded games. Been out all day? What gives?

Garnette Henderson · 15 April 2016 - 18:49
· · Safari 7.0 on iPad

Down for two days now can't get to play

Jann Purdie · 15 April 2016 - 13:53
· · Chrome 49.0 on Windows

no games will load at all not even the free trial ones they used to????

Ken Anthony · 29 March 2016 - 22:02
· · Chrome 49.0 on Android

Android app can't connect.. Wifi is a OK in house and all other apps up and running..

Terry Keefe · 29 March 2016 - 21:41
· · Chrome 49.0 on Windows

cannot connect to server - internet connection is ok

Dave Burns · 29 March 2016 - 21:34
· · Chrome 49.0 on Windows

Down again.

Debbie Sayre Klupacs · 9 March 2016 - 22:38
· · Chrome 21.0 on Windows

I can not get onto the site on my Kendle or computer???

Yvonne Anderson · 9 February 2016 - 18:10
· · Firefox 44.0 on Windows

since the valentines update i can get onto the main big fish games site but cant get my games to load.

Cheryl Cowling · 3 February 2016 - 17:13
· · Chrome 46.0 on Windows

I cannot load on "Mystery Case Files, Dire Grove". I have tried numerous times without any results. Any suggestions? I have written "Big Fish' several times for a refund or to compensate me with another game, but without any satisfaction. :(

Auntie Mab · 5 January 2016 - 19:43
· · Internet Explorer 11.0 on Windows

I updated games yesterday and can't access My Games page

Marj Gully · 31 December 2015 - 01:21
· · Safari 9.0 on iPad

Cannot install any games .? Any one else having the same problem ?

Wanita Murray · 15 December 2015 - 22:36
· · Chrome 47.0 on Mac

i can bring the site up but cannot view any games.

Susan Horton Zugg · 27 November 2015 - 16:22
· · Chrome 42.0 on Windows

I have downloaded and installed a game but when I click on 'Play' I get a message that I cannot connect to the server.

Dawn Malcolm Kuiper · 21 November 2015 - 23:56
· · Chrome 46.0 on Windows

I'm not able to download & install the game manager.

Darla Gillispie · 1 November 2015 - 18:12
· · Safari 9.0.1 on Mac

Using my macbook pro and I havent been able to load any trial games for 4 days now????

Aaron Deathscars · 31 October 2015 - 06:21
· · Safari 600.1.4 on iPhone

I Cannot log onto bfc from my iPhone it keeps telling me to check my internet connection. Please let me know what this issue is from

Jay Mann · 10 September 2015 - 21:12
· · Firefox 40.0 on Windows

I'm removing all traces of Big Fish, as an untrusted site. Not only do they secretly charge about $10 a month for "game club membership", but I got a bad infestation of a browser hijacker from them.

Carol Lussier · 7 September 2015 - 15:19
· · Internet Explorer 11.0 on Windows

cannot download any games on big fish today 9/7/15. what is wron

Tim Gibbs · 6 July 2014 - 22:42
United States · Cox Communications · Firefox 30.0 on Windows

DITTO!!! to all of the above.

Jana Watts · 20 April 2014 - 06:47
United States · Time Warner Cable

I am unable to reinstall Game Manager or any games. I have been unable to do this for a week now. I have been on Big Fish for years. Now I cannot do anything.

Esther Millward · 18 April 2014 - 15:20
Germany · Deutsche Telekom AG

when you go to you can download the games you've already bought but also new ones (sometimes with German subtitles though..)

Jacqueline Olsen · 10 April 2014 - 12:09
United States · Time Warner Cable

All of the games I've purchased just spin around when I attempt to play them

Pete Newton · 2 April 2014 - 11:03
Hungary · Deninet KFT

Hi, I also have problems with forbidden secrets alien town, I can not get the angel from the grate, other people with the same problem have been advised to start again. I do not want to do this - so could I please have a refund of my two game credits. Many thanks in advance Lesley Newton,

Robin Wolnitzek Caron · 1 March 2014 - 15:11
United States · Time Warner Cable

I'm not able to purchase games anymore, even though I've played for years. I click "purchase now", & it does nothing. I've deleted my payment info, put back in, & still nothing. I've tried all the suggestions of a Big Fish employee & nothing works.

George Buckley · 28 February 2014 - 09:45
United States · WideOpenWest

Big Fish is down for me today... any other people having this problem?

June Hurley · 19 February 2014 - 10:59
United States ·

Have been having problems stuck on same page and can't get out. Almost done and can't move on. The game is engimatis ghost of maple creek.

Edit: Also forgot to say the game is on my kindle fire.

Kathryn Nowell · 6 February 2014 - 20:07
United States · Comcast Cable

Earlier tonight I noticed the date on the Game Manager I had just downloaded was pushed ahead for Feb 7th 2014. I hope at midnight I can try again with sucess. Just wanted to point that out - if anyone knows about these things. thanks

Maryanne Holifield · 8 January 2014 - 06:04
United States · Charter Communications

keeps saying they cannot access server. had this problem for to days now

Christopher Buchholz · 8 January 2014 - 01:09
Canada · SaskTel

The problem i am having with the site is i tried to put my new Pre Paid mastercard on as my primary source of payment, but i get "Try again late". However they have taken $1.07 off my card, 62 times. They are not responding to any emails.

Amanda King · 1 January 2014 - 10:40
United Kingdom · BT

can't download anything today or get on to games manager

Leitta Taylor · 16 December 2013 - 17:51
Canada · Shaw Communications

I can't access it either Kathy. But this site says it up and running. Hmmm

Kathy Ollmann · 16 December 2013 - 17:15
Canada · Wightman Telecom

can't get on big fish games. the site is not loading

Denise Alberter-Boop · 9 December 2013 - 17:23
United States · Comcast Cable

I can't sign into BFG. As as soon as I put in my name and p/w, the screen goes back to aksing for my sign in information. I lost five games last n ight trying to download them, and I am "patiently" waiting for some service!

Christine Snow · 3 December 2013 - 17:41
United States · Fairpoint Communications

Mine installs about 3/4, then pings and says Error -- I thought maybe it was my PC.

Katharina Elizabeth Creasy · 12 October 2013 - 18:33
United States · Comcast Cable

bought games will not download or install.

Maureen Pisarczyk · 9 October 2013 - 14:12
United States · Comcast Cable

won't let me sign in. I type but the letters don't show up on the screen, then I get an error message that big fish is not responding. Anyone know what is going on???

Laurie Equality Hartman · 24 September 2013 - 08:00
United States · Viasat Communications

not working for me for two days.

Debbie Smith · 17 September 2013 - 07:49
United States · Cox Communications

I have been getting the cannot connect to the server for 3 days. I have tried Chrome, Internet Explorer and Mozilla Firefox.

Doris E. Cole · 10 September 2013 - 13:18
United States · Comcast Cable

Big Fish games has been giving me a problem for 3 days. Evan trie uninstall and noe can't restall it Help

Karim Mohsen · 5 September 2013 - 14:30
Tunisia · TOPNET

i can't download bfg setup

Anne Stroner · 1 September 2013 - 23:54
Australia · Dodo Australia

Havent been able to connect to big fish games for three days now, have tried various devices and are having the same problem

Kim Logan · 31 August 2013 - 21:53
United States · AT&T U-verse

Can't get into BigFish. click icon on my iphone, boots me back to general icons on my iphone.

BeeJay Lee · 1 August 2013 - 13:55
United States · Comcast Cable

For 2 days I have tried loading games, any games and I get the spinning dot icon, then it freezes and locks up entire page.

Maura Wolfson-Foster · 14 July 2013 - 09:11
United States · Comcast Cable

Cannot access site, just a small blue box in the center of a dead-white screen. Will not refresh/reload website home page. reinstalled tool bar, but lost all my games. this problem has been going on for over a month!

Pat Barnes · 9 June 2013 - 00:00
United Kingdom · Virgin Media

Trying to purchase game that I have trialed and am told that their sever cannot be connected to. 24 hours now

Mary Montgomery · 13 May 2013 - 07:57

After I buy a game it says "Our servers are down at this time try again later". Never had a problem before

Melody Barker Borghi · 2 May 2013 - 23:18

I can't play any of my games, their is no message error. just a ping sound and returns to screen say play again. is the site down

Sharon Hege Stephens · 19 April 2013 - 16:40

has not loaded in two weeks??? please get this fixed

Beverly Mitchell · 26 February 2013 - 07:21

I am unable to access any Bigfish games, I keep receiving the error message 400. I have been trying for 2 days.

Andrea Rae · 25 February 2013 - 15:15

Cannot access site, just a small blue box in the center of a dead-white screen. Will not refresh/reload website home page. Using Mac.
Wind outside has been very strong all day long; I'm in central TX. All other sites are loading just fine, no lag time.

Pat Fleming · 18 January 2013 - 07:57

Recieved a 2 pack games for christmas. After loading I get message "error has occured if persists go to big fish games to reinstall" There is no reinstall involved because it won't install in the first place. I had this same problem trying to download from web site several months ago and got no response when I sent similar information as above. P.S. do not like to use face book

Connie Sell · 30 November 2012 - 13:06

I can't access it either

Heather Pustejovsky · 25 November 2012 - 15:42

the site isn't loading and hasn't been all day... other sites load, so I know it's not my browser

Karen Larsen · 21 October 2012 - 15:45

I play Big fish casnio on my computer through facebook as of just a few minutes ago it is not displaying right. I am unable to join a game, if i click on friends profiles they do not display completely? The game is fine on my android cell.

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