website not working? Is it down right now? Server Status Check screenshot
Bank Of AmericaWebsite Name:…URL Checked:
Response Time:
Last Down:
Checking Bank Of America
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Bank Of America Website Status History server report and response time

The above graph displays service status activity for over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
05:0235.15 ms. 
08:04308.85 ms.
10:5131.5 ms. 
14:06141.82 ms.
16:4036.37 ms. 
18:4538.26 ms.
21:20309.12 ms. 
00:0432.74 ms.
03:1240.14 ms. 
05:16302.22 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT 0)  |  Current server time is 07:29

We have tried pinging Bank Of America website using our server and the website returned the above results. If is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access Bank Of America - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

Having Problems with Accessing
Teri Wicker D'Antonio · 31 July 2016 - 15:36
· · Internet Explorer 11.0 on Windows

When website comes up on my browser, it is in a weird format, and I am afraid to try to sign in because it looks bogus.

Nel Harper · 30 July 2016 - 23:24
· · Firefox 47.0 on Windows

I have been trying to access BOA online banking and it will not go there!!!

Jack Wilson · 15 July 2016 - 07:15
· · Firefox 47.0 on Windows

It says service unavailable

David Davis · 5 July 2016 - 07:24
· · Firefox 44.0.3 on Windows

I can;t reach BoA on my iPhone app or my browser.

Louann Brizendine · 19 June 2016 - 17:07
· · Safari 8.0.8 on Mac

cannot get my account at bank of America website to send me back a CODE. hours of wait time and still no response, so what's up with this? is the site down?

Kari Koba · 4 June 2016 - 18:06
· · Firefox 46.0 on Windows

online problems: account details access
Not able to pay bills

Katie Rios-Santos · 4 June 2016 - 18:03
· · Safari 9.0 on iPhone

Called and said they are doing a 90 minute system update

Judy Lang · 4 June 2016 - 18:01
· · Firefox 46.0 on Windows

Got on this morning, but now everytime I try to log in, it tells me that I'm logging out. Does same thing, whether I use my computer or phone. Boyfriend can't access from his computer either.

Paul Shively · 4 June 2016 - 18:00
· · Chrome 50.0 on Windows

Unable to access via mobile app or laptop. Have been trying for over an hour.

Dennis Macray · 4 June 2016 - 17:51
· · Chrome 50.0 on Windows

Bank of America website is not functioning properly - After Login screen automatically logs out times. Transfers not working.

Marie Campanali · 4 June 2016 - 17:51
· · Safari 9.1.1 on Mac

FRUSTRATING will not allow sign in.

Annette Wild · 4 June 2016 - 17:49
· · Firefox 46.0 on Mac

BofA won't let me log in or use my thumbprint.

Jimmy Cerda · 4 June 2016 - 17:38
· · Chrome 50.0 on Android

Yup it is down

Jackie Bee · 4 June 2016 - 17:35
· · Chrome 50.0 on Windows

Bank of America will not allow log on with Crome. Got in with Explora but parts of acct not acssesabill

Diane Auger Smith · 4 June 2016 - 17:24
· · Chrome 50.0 on Mac

Bank of America will not allow log on. As soon as I put in my credentials, the log on screen redisplays with all my log on info blanked out.

Danny Danielle McFarland · 4 June 2016 - 17:22
· · Chrome 50.0 on Windows

BofA site is not allowing log in, everytime I try to log in, it tells me that I'm logging out. Glad for this site as I see I'm not the only one.

Bill Swift · 4 June 2016 - 17:11
· · Chrome 50.0 on Mac

6-4-16 at 1:10 EDT the BOA site will not accept log in - the website is not working

Jason Collins · 24 April 2016 - 13:26
· · Chrome 50.0 on Windows

site down just now ? try this fantastic site while you wait ..

Meir Bartur · 8 April 2016 - 19:15
· · Chrome 49.0 on Windows

Down and or very slow for the last 3 days. Quickbook connections also very slow and must be repeated multiple times until it works.

Maria Piazza · 31 March 2016 - 17:50
· · Internet Explorer 11.0 on Windows

transfering funds outside of BOA is down

Jeanne Macisco · 23 February 2016 - 20:42
· · Safari 9.0.3 on Mac

unable to access Bank of America site. Tried several links. nothing. Feb 23 - 2016, 12:42 pm PT

Cory O'Neal · 22 February 2016 - 04:11
· · Internet Explorer 11.0 on Windows

I can't transfer fund anywhere other than to my own accounts. It says it's temporarily unavailable. Is it just me or site wide?

Peter Howitz · 18 February 2016 - 14:20
· · Chrome 48.0 on Windows

Try calling your branch from the phones listed at

Richard Kennedy · 18 February 2016 - 02:36
· · Safari 8.0 on Mac

Can't log in... tried new password ect... no matter what I do no go...grrrrr only had the same PW nd user for 15 years!!

Kathie Taylor Mudge · 15 February 2016 - 20:43
· · Chrome 48.0 on Windows

I cannot log in to the site- it is the same screen I've been seeing all weekend.

Mat Grown · 9 January 2016 - 21:13
· · Chrome 47.0 on Windows

I cant even access the main page of BOFA!! Forget about online banking!
I found my branchs phone number at and called them to check my account. Welcome back 90s...

Pat White Foster · 5 January 2016 - 15:52
· · Internet Explorer 11.0 on Windows

I have been on hold for Customer Service for over an hour!!! I took a shower, dryed and styled my hair, put on my makeup and dressed while waiting. This is insane!! I was talking to someone who put me on hold because she had no clue how to answer my question. She cut me off and I have not been able to get a responce since!!

Cricket Halsey · 24 December 2015 - 14:55
· · Firefox 43.0 on Mac

When I try to get a customer service number, I'm directed to a page in Spanish. The website currently shows all branches closed today, "Thursday December 25th..." It is Thursday December 24th! Have they been hacked?

Orilea Chase · 18 December 2015 - 18:26
· · Chrome 47.0 on Windows

Customer service phone # is not working - go through the prompts, then terminal hold for 30 min. and then disconnects.

Mimi Thomas · 24 November 2015 - 20:12
· · Firefox 42.0 on Windows

has been a week now. page that DOES load is visual gobbledygook. little circle spinning saying "info loading" but it never loads.

Sandra Taylor · 1 November 2015 - 14:52
· · Firefox 41.0 on Windows

I can log in but deposit is still processing and I cannot transfer funds to make mortgage payment.

Elizabeth Foster · 13 October 2015 - 00:29
· · Internet Explorer 11.0 on Windows

is the automated phone service not working,i have been tryin g for the last three days and it keeps giving me the same,this so annoying.

Susan Moretti Jones · 5 October 2015 - 11:32
· · Chrome 45.0 on Windows

After 3 minutes of trying to connect the site finally came up ( This was also after trying it 3 times as well)

Susan Moretti Jones · 5 October 2015 - 11:32
· · Chrome 45.0 on Windows

Trying to access the Bank of america site and all I get is the circle of doom. I am able to go into any other site though

Kathy Taylor · 17 September 2015 - 00:09
· · Chrome 34.0 on Android

My account is showing a withdrawal/hold on the exact amount of my paycheck that cleared on the 12th...waited 2 hours on hold and I hung up. Big problem! ! Those funds are no longer available to me. What is going on? Check your accounts people

Art Conklin · 17 June 2014 - 06:01
United States · Verizon FiOS · Chrome 35.0 on Windows

BofA 20140617 09:01 ET - secure login site is accessible but loops waiting for response... (

Cathy Dillon · 15 June 2014 - 20:00
United States · AT&T Wireless · Safari 6.1.4 on Mac

in CT USA almost 11 pm. Login was slow site stalled. 3rd try: BOA website not offering normal credit card link. or billpay activity

Kelly Fairlie · 22 May 2014 - 08:38
United States · Best Western International · Chrome 35.0 on Windows

Cannot login. Enter the username, goes to the password page. Enter my password and it goes right back to the main login page.

Jennifer Kim · 10 May 2014 - 16:23
United States · Cox Communications

Have been attempting to set up a new savings account online, at the website and every time I go to fill out the info. It greys out the whole screen. Guess they want me to take my accounts else where for a more seamless experience.

Mia Noelle · 25 April 2014 - 21:15
United States · AT&T Internet Services

every time i log in one of my accounts is missing, cannot see all of the accounts or transfer money.?

Maresa Edwards · 20 April 2014 - 20:18
United States · Verizon Wireless

Can access my account online and couldn't use my credit card... yet i have no email saying my account is on hold. What is going on?

Connie Vanpatten · 15 March 2014 - 09:02
United States · America Online

as usual when I try to sign in to pay my bill the web site will not accept my user ID, identity verification, then it locks me out! this happens all the time.Also "live chat" is DEAD chat, not available. "WE are trying to fix the problem, "

Edit: I changed my browser to google chrome and after setting up new identity questions and new site key it let me in to pay my bill. all in all I have spent one hour on this. Would never do business with them again after my account is paid off.

Brent Wyrick · 26 February 2014 - 10:06
United States · Verizon FiOS

Was just told by Verizon FIOS support that the Outage is only in Texas at at this point and ETR is 2:00 ET today. Issue is a DNS problem within Verizon's network.

Joseph Angelone · 25 February 2014 - 20:15
United States · Verizon FiOS

This is a Verizon problem currently. I turned off WiFi on my mobile devices and the site functioned perfectly. FIOS must have decided not to put all the money they charge us in a BofA account!!! Hehehe!

Silver Feather · 25 February 2014 - 18:44
United States · Verizon FiOS

I was able to log in earlier today, but as of 10 minutes prior to this comment, the site has not loaded. My internet is perfectly fine as I am here, telling you about it while watching youtube.

Edit: Crisis averted, it's back up.

Brent Wyrick · 25 February 2014 - 17:15
United States · Verizon FiOS

Still down 3 days later. Both the main page and secure authentication page time out. At least the mobile apps are working today. Still can't download transactions. This is getting pretty damned old.

Ralph Porzio · 25 February 2014 - 15:51

have been trying to get to the BofA site all day with no success using any browser and my Android tablet does not get there either. The twist is that our laptop will! Verizon Fios Land O Lakes FL

Laurie Murdock Clowe · 25 February 2014 - 15:05
United States · Verizon Internet Services

I have been trying to get onto Bank of America website off and on all day in Texas and it is not reachable via computer.

Jeff Gamble · 25 February 2014 - 09:42
United States · Verizon FiOS

Just got off the phone with "verizon FiOS support" and they confirmed an outage impacting parts of the southeast and southwest regions. It does not effect 3G/4G wireless connections, and there are a number of sites in a specific IP range that are impacted. In true Verizon fashion, they have no ETA for resolution...

Mike McGinty · 25 February 2014 - 07:19
United States · Verizon FiOS

I cannot open the site from Tampa (FiOS) but am able to using my company's Comcast service.

The trace is failing at Prolexic, which is a DDoS (distributed denial of service) protection service. Either BoA is under a DDoS attack, or prolexic is having issues. Does not appear to be a BoA issue per se.


Tracing route to []
over a maximum of 30 hops:

1 5 ms 2 ms 2 ms
2 12 ms 9 ms 9 ms []
3 15 ms 21 ms 12 ms []
4 153 ms 29 ms 45 ms []
5 17 ms 18 ms 16 ms 0.ae1.BR1.MIA19.ALTER.NET []
6 46 ms 42 ms 44 ms
7 50 ms 49 ms 54 ms []
8 57 ms 54 ms 54 ms
9 52 ms 51 ms 56 ms []
10 53 ms 52 ms 52 ms []
11 61 ms 61 ms 57 ms []
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.

Jeff Gamble · 25 February 2014 - 06:47
United States · Verizon FiOS

Unable to connect mobile or via web last night and this morning. On with BoA tech folks now, they have no idea... Anyone else using Verizon?

Lee Ruiz · 25 February 2014 - 06:15
United States · Verizon FiOS

I can get to the login screen on both the website and the app, but anything after that leads to an "unavailable" error message.

Johnny Moore · 25 February 2014 - 03:40
United States · Verizon FiOS

yes no matter what it said about working fine online access is NOT WORKING. AT HOME AT WORK OR MOBIL. all day 2/24/14 and still not working

Brent Wyrick · 24 February 2014 - 10:36
United States · Verizon FiOS - unable to log in all morning. Main site is up. Authentication not working.

Joe Tamburello · 28 January 2014 - 09:42
United States · Choopa

It's back up. And please everyone stop posting where you live!! The whole point of sites like is to tell whether or not the site is down for EVERYONE, regardless of your location. If their servers are really down, they're down for everyone.

Frank R. Akers · 28 January 2014 - 09:27
Panama · Cable & Wireless Panama

Called Wells Fargo today. No waiting time, problem solved in less than three minutes. Kudos to Wells Fargo. Service quick and not always down like B of A. Thanks people at Wells Fargo for your good service. Use your card in future.

Garland Fox · 28 January 2014 - 09:23
United States · AT&T Internet Services

This was a bundled contract sale including all my New Mexico and Arizona ocean-front properties - I just forgot to sign the closing papers correctly.

Alexander Gray · 28 January 2014 - 09:22
United States · Comcast Cable

BofA TOO BIG TO EXIST ... A smaller local bank would have impacted a far smaller number of people! Break it dow into small rational business!!!

Frank R. Akers · 28 January 2014 - 09:21
Panama · Cable & Wireless Panama

best to boycott Bank of America until they vastly improve the service. Most big box banks are not down that often. You want to deal with a bizarre number of switches and holding time, call for service and you will come to know the level of service in the U.S.S.R. No need to go there.

Marilyn Favata Messina · 28 January 2014 - 09:20
United States · Verizon FiOS

Site is down in Tampa, FL... has been for several hours. Is there any official word on why this is happening? Has the site been hacked?

Beth Modschiedler · 28 January 2014 - 09:14
United States · Bertram Corporation

Down in Wisconsin. Did anyone receive a message this morning by email that says your Bank of America credit card information may have been compromised? I am trying to view my account online to see if there was any suspicious activities but I am unable to even look at it. The email said they are automatically shutting down my card as of February 13, 2014 but I should be receiving a new card in the next few days. Did anyone else receive this?

Frank R. Akers · 28 January 2014 - 09:09
Panama · Cable & Wireless Panama

forget about it I will not use services at B of A unless they get their act together. Thinking about a switch to another bank. Tired of being embarrassed by constant down times.

Kevin Andersen · 28 January 2014 - 08:53
United States · CenturyLink

Yup. it's down. Reminds me of the old days when we actually had to go to the bank to go to the bank.. Now comes the fun part of watching people have a complete meltdown because the are not getting the instant gratification they are used to.

Tom Rogers · 28 January 2014 - 08:49
United States · Surewest Internet

8:45 am in CA, site loads but looks weird, like an old basic screen. Has it been hacked? I'm not going to use it until it returns to normal

Mike Pizzi · 28 January 2014 - 08:03
United States · Comcast Cable

idiots, their site is always down, its time to get some new IT/Network Techs and Fire your existing team.

Donna Mae Baukat · 12 December 2013 - 17:34
United States · FastTrack Communications

As of Wednesday early a.m. the 11th of December, my iMac could not load online banking after starting three browsers (Firefox, Chrome and Safari). Google online banking links would not load. Three BofA technical support people told me they'd get back to my report numbers in 4-5 days. I told them it's "UNACCEPTABLE"! We are in Durango, CO.

Adrian Cooper · 6 December 2013 - 22:38
United States · Comcast Cable

Really who are the techs responsible for maintaining these servers, this is why major corporations need to hire server techs with experience in the field not just a degree. i knew i shoulve banked with chase.

Rocky AJ · 6 December 2013 - 22:27
United States · Comcast Cable

Bank of America application is seemed to be not responding. Following is the message I am seeing "The serve where this page is located isn't responding'

Ellen Bruch · 4 December 2013 - 18:05
United States · Comcast Cable

It's not recognizing my online ID and when I go to reset it using my SSN, it says it does not recognize it. I called the automated service line and entered the same info and I had no problem.

Elan Bair · 24 November 2013 - 05:45
United States · Comcast Cable

their transfer function does not work for two days in a row, and their pohone lines are so busy I cannot get through to even discuss it!

Cristian Armaselu · 5 November 2013 - 08:18
United States · XO Communications

10 53 ms 54 ms 58 ms []
11 57 ms 54 ms 55 ms []
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.

Robert Fitler · 1 November 2013 - 20:59
United States · Charter Communications

Same here John. I think I'm going to change banks. This is ridiculous. And I find out via Foxnews that they were hit by a cyber attack. I'd sure rather hear it from my bank instead.

Debbie Ryan · 13 October 2013 - 11:28
United States · Frontier Communications

Site acting weird, presented account data in dos-looking format. Now thinks I don't have an account, although presented with login info w/ proper site key etc. Response time very slow.

Angel Torres · 2 October 2013 - 01:58
United States · Comcast Cable

it's def down... getting this message
SRVE0255E: A WebGroup/Virtual Host to handle /index.jsp has not been defined.
SRVE0255E: A WebGroup/Virtual Host to handle has not been defined.

Erma Hamilton · 26 September 2013 - 05:44
United States · Verizon FiOS

I can not sign-in today. This is for home personal. Message says that their bandwidth limit exceeded. They need to increase/update bandwidth

Sandy Moore · 21 September 2013 - 09:44
United States · AT&T Internet Services

When access bill pay from your account, you get a blank page... IE8... downloaded firefox for windows and was able to use that browser to access all of my account and information... no problem... looks like browser related.

Henry Macharia · 16 September 2013 - 08:30
Kenya · Wananchi Online Limited

i cannot access my bank, nor their email address, also the telephone cannot go through kindly give me the branch email address, ballard branch in seattle wa.98107

Ryan Zietlow · 2 September 2013 - 17:22
Japan · @Home Network Japan

Bank of America's online banking has given me the same "This site is temporarily unavailable...." message for the past six days...

Sathya Ramesh · 24 August 2013 - 21:14
United States · Comcast Cable

site is down now.
This page can't be displayed
•Make sure the web address is correct.

Tom Flesher · 9 August 2013 - 23:33
United States · Cogent Communications

Can't get in via web site or mobile app.

"We are temporarily unable to perform this function. Please try again later. "

Robert Estuar · 28 July 2013 - 01:04
United States · Comcast Cable

Having same issue. Can log in but with limited info. If I click billpay it says i dont not have an eligible account. Freaked me out til I saw the post 40 mins from mine... at least im not alone lol.

Bill Franz · 11 June 2013 - 18:39
United States · Verizon FiOS

Login is not working. Comes back with logoff succesful when it should be going to accounts. Quicken access is also failing - never completes.

David Geddes · 31 May 2013 - 14:25
United States · AT&T Internet Services

BofA website and mobile app are down... They also "lost" a picture app deposit a couple days ago after confirming the deposit and allowing a transfer to go through... WTF!!!

Right-whiners Are Factually Challenged · 31 May 2013 - 14:15
United States · Comcast Cable

Time to move to a local bank. This is NUTS! Why can't they fix their server problems? They certainly can afford it.

Juan Beck · 31 May 2013 - 14:04
United States · Comcast Cable

They have serious DNS issues. Site unavailable again. This happens 1 out of 5 times I go to their site.

Darcy Russel · 21 May 2013 - 06:13
United States · Time Warner Cable

I can not get past anything but basic information. Whenever I attempt to, even something as simple as "contact us" I get an internal server error.

Carin Soule · 18 May 2013 - 18:30
United States · AT&T U-verse

Tried to access B of Am on iPhone using my Safari bookmark page but it times me out. Using the B of Am app I was able to log in by answering a security question, however, I have 3 bills to pay and the app appears to allow only one at a time, so I'll wait for the regular site to come back online. B of Am should post when they're down and give a time estimate of when online banking will be available again. Bad customer service by not being pro active.

Chris Aarseth · 28 March 2013 - 08:49
United States · Internap Network Services Corporation

We have the largest cyber attack ever going on right now that's probably the reason it's down. It said that a lot of the banking institutions would be affected by this.

Lee Jones · 28 March 2013 - 08:23
United States · McKinney ISD is down for at least last hour from Germany. Mobile application works from iPhone.

Jennifer Alexander · 28 March 2013 - 08:09
United States · Frontier Communications

I am having trouble even getting the first page up for the website. I have been having this issue for the past 2 hours.

Walter Boyd · 15 March 2013 - 07:33
United States · Comcast Cable

Why do I keep getting "too busy to show the webpage" error messages when I try to sign in? The main page is up, but not the signin page!

Carrie Niland · 5 March 2013 - 10:29
Spain · Telefonica de Espana

I'm in Spain and it's been down for hours... what's frustrating is that nothing is being reported on it.

Ahmad Halabi · 5 March 2013 - 09:28
United Arab Emirates · Emirates Telecommunications Corporation

BoA is not working in Dubai... trying to access for the past half hour. Its 9:25pm Dubai time... I am able to log in, verify my SiteKey but can't see my accounts.

Karl Wilson · 20 February 2013 - 22:09
Thailand · TOT Public

BOA isn't loading well here in Thailand. It's 1:00pm Thursday February 21, 2013 Thai time. Please note.

Kyle Bailey · 15 February 2013 - 23:01
United States · AT&T Internet Services

cant sign in to any online banking or recieve mobile statements? the website doesnt even load and says we are unable to perform this function. i need my money.

Barbara Reitz · 10 February 2013 - 17:25
United States · CenturyLink

Sun. Feb. 10th, 8:00. Able to sign in but not able to transfer funds from ANY accounts. Had to use the phone automated service. Went back to the site and did a live chat... they are aware of the technical. I am sooooo sick and tired of their outages.

Tommi Pryor · 10 February 2013 - 17:19
United States · Cox Communications

OK it just let me in through back door SIGN-IN link accessed top right of screen after you click on Site Map at bottom of Home Page. This time it successfully sent me the Safe Code. I was able to do the transfer. But all these tech problems with BofA are shaking mny confidence with BofA.

Tommi Pryor · 10 February 2013 - 17:13
United States · Cox Communications

So they close Customer Support at 3 pm PST on Sunday and you cannot phone anyone for help. Then they lock you out of your accounts and prevent you from transferring needed money from your own account to another of your own accounts. How about doing upgrades and maintenance work late nights when fewer customers will need access to THEIR money BofA???

Tommi Pryor · 10 February 2013 - 17:08
United States · Cox Communications

safepass is not working. It displays an error. I cannot get into my account using ANY link with Firefox browser, Safarie, IE or my phone. I was in it for a minute before it booted me out trying to transfer funds from one account to another and it would not do the funds transfer. Then it booted me out. Now I am locked out in every sense.

Brennan Fleetwood · 10 February 2013 - 17:03
United States · Comcast Cable

I cannot log in via standard means, it says "sign off successful" after entering password. However, Using the "backdoor" method posted during the last crash does at least let me view my account amounts. I can't get past that point though. When I click on the account to view details I get an error message and the acct info disappears. (multiple attempts) I'm worried about hacking and such now, this is happening too often. There's also the problems created by being locked out of your accounts when you need to do banking. IF the tools they give us regularly fail to their advantage, the issue becomes suspect. I'm not typically paranoid, but this is sending up red flags all over the place.

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