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Bank Of AmericaWebsite Name:…URL Checked:
Response Time:
Last Down:
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Bank Of America Website Status History server report and response time

The above graph displays service status activity for over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
22:52419.33 ms. 
01:42595.43 ms.
03:52419.85 ms. 
06:55435.1 ms.
09:16449.69 ms. 
12:12320.83 ms.
14:20434.32 ms. 
16:30324.6 ms.
18:54434.58 ms. 
21:22417.99 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT -7)  |  Current server time is 22:53

We have tried pinging Bank Of America website using our server and the website returned the above results. If is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access Bank Of America - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

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Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

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Having Problems with Accessing
Deborah Durrant · 3 days 21 hours 18 mins ago

Been trying to pay my cc for 2 days now, showing server unavailable, what is going on?

Maresa Edwards · 4 days 2 hours 35 mins ago

Can access my account online and couldn't use my credit card... yet i have no email saying my account is on hold. What is going on?

Michael Anthony · 4 April 2014 - 12:25

when i try to log in it says we cant procces your progress. what does that mean?

Manuel Perez · 27 March 2014 - 22:33

I was able to login but can't withdraw any money and even at a BofA ATM... What is going on here?

Paul DeMarco · 27 March 2014 - 12:36

BofA website will not allow login, keeps looping... All day yesterday and so far today.

Gary Miller · 25 March 2014 - 14:09

Same for the 25th site won't accept sign-on/password

Connie Vanpatten · 15 March 2014 - 09:02

as usual when I try to sign in to pay my bill the web site will not accept my user ID, identity verification, then it locks me out! this happens all the time.Also "live chat" is DEAD chat, not available. "WE are trying to fix the problem, "

Edit: I changed my browser to google chrome and after setting up new identity questions and new site key it let me in to pay my bill. all in all I have spent one hour on this. Would never do business with them again after my account is paid off.

Sheila O'Connor Gallagher · 14 March 2014 - 08:35

I haven not been able to log in all week. The page comes up, put when I hit login nothing happens.

Brent Wyrick · 26 February 2014 - 10:06

Was just told by Verizon FIOS support that the Outage is only in Texas at at this point and ETR is 2:00 ET today. Issue is a DNS problem within Verizon's network.

Joseph Angelone · 25 February 2014 - 20:15

This is a Verizon problem currently. I turned off WiFi on my mobile devices and the site functioned perfectly. FIOS must have decided not to put all the money they charge us in a BofA account!!! Hehehe!

Silver Feather · 25 February 2014 - 18:44

I was able to log in earlier today, but as of 10 minutes prior to this comment, the site has not loaded. My internet is perfectly fine as I am here, telling you about it while watching youtube.

Edit: Crisis averted, it's back up.

Brent Wyrick · 25 February 2014 - 17:15

Still down 3 days later. Both the main page and secure authentication page time out. At least the mobile apps are working today. Still can't download transactions. This is getting pretty damned old.

Russ Boisvert · 25 February 2014 - 16:33

Site was available for awhile now it is unavailable again, Verizon DSL in FL.

Ralph Porzio · 25 February 2014 - 15:51

have been trying to get to the BofA site all day with no success using any browser and my Android tablet does not get there either. The twist is that our laptop will! Verizon Fios Land O Lakes FL

Laurie Murdock Clowe · 25 February 2014 - 15:05

I have been trying to get onto Bank of America website off and on all day in Texas and it is not reachable via computer.

Jeff Gamble · 25 February 2014 - 09:42

Just got off the phone with "verizon FiOS support" and they confirmed an outage impacting parts of the southeast and southwest regions. It does not effect 3G/4G wireless connections, and there are a number of sites in a specific IP range that are impacted. In true Verizon fashion, they have no ETA for resolution...

Mike McGinty · 25 February 2014 - 07:40

The trace is failing at Prolexic, which is a DDoS (distributed denial of service) protection service. Either BoA is under a DDoS attack, or prolexic is having issues. Does not appear to be a BoA issue per se.


Tracing route to []
over a maximum of 30 hops:

1 5 ms 2 ms 2 ms
2 12 ms 9 ms 9 ms []
3 15 ms 21 ms 12 ms []
4 153 ms 29 ms 45 ms []
5 17 ms 18 ms 16 ms 0.ae1.BR1.MIA19.ALTER.NET []
6 46 ms 42 ms 44 ms
7 50 ms 49 ms 54 ms []
8 57 ms 54 ms 54 ms
9 52 ms 51 ms 56 ms []
10 53 ms 52 ms 52 ms []
11 61 ms 61 ms 57 ms []
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.

Mike McGinty · 25 February 2014 - 07:31

Joe Tamburello, that is not true - issues can be region or carrier specific. This appears to be a Verizon issue.

Mike McGinty · 25 February 2014 - 07:19

I cannot open the site from Tampa (FiOS) but am able to using my company's Comcast service.

Jeff Gamble · 25 February 2014 - 06:47

Unable to connect mobile or via web last night and this morning. On with BoA tech folks now, they have no idea... Anyone else using Verizon?

Lee Ruiz · 25 February 2014 - 06:15

I can get to the login screen on both the website and the app, but anything after that leads to an "unavailable" error message.

Johnny Moore · 25 February 2014 - 03:40

yes no matter what it said about working fine online access is NOT WORKING. AT HOME AT WORK OR MOBIL. all day 2/24/14 and still not working

Brent Wyrick · 24 February 2014 - 10:36 - unable to log in all morning. Main site is up. Authentication not working.

Casey Daniels · 31 January 2014 - 09:11

BofA can get to site, but login not working - yes I know my user & pass - trying all morning.

Joe Tamburello · 28 January 2014 - 09:42

It's back up. And please everyone stop posting where you live!! The whole point of sites like is to tell whether or not the site is down for EVERYONE, regardless of your location. If their servers are really down, they're down for everyone.

Frank R. Akers · 28 January 2014 - 09:27

Called Wells Fargo today. No waiting time, problem solved in less than three minutes. Kudos to Wells Fargo. Service quick and not always down like B of A. Thanks people at Wells Fargo for your good service. Use your card in future.

Garland Fox · 28 January 2014 - 09:23

This was a bundled contract sale including all my New Mexico and Arizona ocean-front properties - I just forgot to sign the closing papers correctly.

Alexander Gray · 28 January 2014 - 09:22

BofA TOO BIG TO EXIST ... A smaller local bank would have impacted a far smaller number of people! Break it dow into small rational business!!!

Frank R. Akers · 28 January 2014 - 09:21

best to boycott Bank of America until they vastly improve the service. Most big box banks are not down that often. You want to deal with a bizarre number of switches and holding time, call for service and you will come to know the level of service in the U.S.S.R. No need to go there.

Marilyn Favata Messina · 28 January 2014 - 09:20

Site is down in Tampa, FL... has been for several hours. Is there any official word on why this is happening? Has the site been hacked?

Pinky Petunia · 28 January 2014 - 09:16

I was just able to log into Bk of A online after trying all morning. I'm in NJ

Beth Modschiedler · 28 January 2014 - 09:14

Down in Wisconsin. Did anyone receive a message this morning by email that says your Bank of America credit card information may have been compromised? I am trying to view my account online to see if there was any suspicious activities but I am unable to even look at it. The email said they are automatically shutting down my card as of February 13, 2014 but I should be receiving a new card in the next few days. Did anyone else receive this?

Frank R. Akers · 28 January 2014 - 09:09

forget about it I will not use services at B of A unless they get their act together. Thinking about a switch to another bank. Tired of being embarrassed by constant down times.

Kevin Andersen · 28 January 2014 - 08:53

Yup. it's down. Reminds me of the old days when we actually had to go to the bank to go to the bank.. Now comes the fun part of watching people have a complete meltdown because the are not getting the instant gratification they are used to.

Tom Rogers · 28 January 2014 - 08:49

8:45 am in CA, site loads but looks weird, like an old basic screen. Has it been hacked? I'm not going to use it until it returns to normal

Bernard Mantlo · 28 January 2014 - 08:11

It's Jan 28 at 11:10 AM in Virginia and the Bank of America web site is down. Come on guys!

Mike Pizzi · 28 January 2014 - 08:03

idiots, their site is always down, its time to get some new IT/Network Techs and Fire your existing team.

Randy Ritchie · 28 January 2014 - 08:01

B of A down this morning. Here I thought they had things working properly.

Donna Mae Baukat · 12 December 2013 - 17:34

As of Wednesday early a.m. the 11th of December, my iMac could not load online banking after starting three browsers (Firefox, Chrome and Safari). Google online banking links would not load. Three BofA technical support people told me they'd get back to my report numbers in 4-5 days. I told them it's "UNACCEPTABLE"! We are in Durango, CO.

Adrian Cooper · 6 December 2013 - 22:38

Really who are the techs responsible for maintaining these servers, this is why major corporations need to hire server techs with experience in the field not just a degree. i knew i shoulve banked with chase.

Rocky AJ · 6 December 2013 - 22:27

Bank of America application is seemed to be not responding. Following is the message I am seeing "The serve where this page is located isn't responding'

Ellen Bruch · 4 December 2013 - 18:05

It's not recognizing my online ID and when I go to reset it using my SSN, it says it does not recognize it. I called the automated service line and entered the same info and I had no problem.

Elan Bair · 24 November 2013 - 05:45

their transfer function does not work for two days in a row, and their pohone lines are so busy I cannot get through to even discuss it!

Lis Bautista · 6 November 2013 - 06:34

unreachable by any route, but all other websites for other businesses working fine

Cristian Armaselu · 5 November 2013 - 08:18

10 53 ms 54 ms 58 ms []
11 57 ms 54 ms 55 ms []
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.

Robert Fitler · 1 November 2013 - 20:59

Same here John. I think I'm going to change banks. This is ridiculous. And I find out via Foxnews that they were hit by a cyber attack. I'd sure rather hear it from my bank instead.

John Kerry · 1 November 2013 - 19:44

Can get on the site but will not display account info and the balance is wronge.

Debbie Ryan · 13 October 2013 - 11:28

Site acting weird, presented account data in dos-looking format. Now thinks I don't have an account, although presented with login info w/ proper site key etc. Response time very slow.

Kimberly Smith Duke · 2 October 2013 - 03:08

I get the same message trying to sign on with Firefox. Signed on fine with Internet Explorer.

Angel Torres · 2 October 2013 - 01:58

it's def down... getting this message
SRVE0255E: A WebGroup/Virtual Host to handle /index.jsp has not been defined.
SRVE0255E: A WebGroup/Virtual Host to handle has not been defined.

Erma Hamilton · 26 September 2013 - 05:44

I can not sign-in today. This is for home personal. Message says that their bandwidth limit exceeded. They need to increase/update bandwidth

Sandy Moore · 21 September 2013 - 09:44

When access bill pay from your account, you get a blank page... IE8... downloaded firefox for windows and was able to use that browser to access all of my account and information... no problem... looks like browser related.

Henry Macharia · 16 September 2013 - 08:30

i cannot access my bank, nor their email address, also the telephone cannot go through kindly give me the branch email address, ballard branch in seattle wa.98107

Ryan Zietlow · 2 September 2013 - 17:22

Bank of America's online banking has given me the same "This site is temporarily unavailable...." message for the past six days...

Paul Ying · 27 August 2013 - 08:24

I'm having trouble signing into my account on bank of America website.

Sathya Ramesh · 24 August 2013 - 21:14

site is down now.
This page can't be displayed
•Make sure the web address is correct.

Katie Salyer Cox · 13 August 2013 - 16:41

I am getting the same message on Firefox as well - "logoff successful"

Theresa King-Bell · 13 August 2013 - 16:37

Website sign in takes you back to sign out page on IE and Chrome, mobile login doesnt work either

Lorraine Suzuki · 11 August 2013 - 01:53

I can't get in to pay credit card. Can log onto the site, but can't get to bill pay.

Tom Flesher · 9 August 2013 - 23:33

Can't get in via web site or mobile app.

"We are temporarily unable to perform this function. Please try again later. "

Robert Estuar · 28 July 2013 - 01:04

Having same issue. Can log in but with limited info. If I click billpay it says i dont not have an eligible account. Freaked me out til I saw the post 40 mins from mine... at least im not alone lol.

Sylvia Lee Mann · 28 July 2013 - 00:22

can log in, but site cannot display current information. It is displaying yesterday's info.

Micki Collins · 23 June 2013 - 21:18

Cannot make payments to credit card. Goes back to log in screen. URGH!

Bill Franz · 11 June 2013 - 18:39

Login is not working. Comes back with logoff succesful when it should be going to accounts. Quicken access is also failing - never completes.

Brad Gordon · 4 June 2013 - 21:27

Hae not been able to logon all day. Website does come up, but cannot access account.

David Geddes · 31 May 2013 - 14:25

BofA website and mobile app are down... They also "lost" a picture app deposit a couple days ago after confirming the deposit and allowing a transfer to go through... WTF!!!

Right-whiners Are Factually Challenged · 31 May 2013 - 14:15

Time to move to a local bank. This is NUTS! Why can't they fix their server problems? They certainly can afford it.

Juan Beck · 31 May 2013 - 14:04

They have serious DNS issues. Site unavailable again. This happens 1 out of 5 times I go to their site.

Marty Woodall · 30 May 2013 - 09:10

Bank of America Online Banking is down again for the second day? Ugh!!!

Darcy Russel · 21 May 2013 - 06:13

I can not get past anything but basic information. Whenever I attempt to, even something as simple as "contact us" I get an internal server error.

Carin Soule · 18 May 2013 - 18:30

Tried to access B of Am on iPhone using my Safari bookmark page but it times me out. Using the B of Am app I was able to log in by answering a security question, however, I have 3 bills to pay and the app appears to allow only one at a time, so I'll wait for the regular site to come back online. B of Am should post when they're down and give a time estimate of when online banking will be available again. Bad customer service by not being pro active.

Vicki Russell · 8 May 2013 - 16:26

Not able to logon. It says temporarily unavailable. Try again later. It's done this all day long.

Jerry Riley · 24 April 2013 - 14:25

Can't log on to Business Account to even pay a bill... they don't want their MONEY apparently...

Donna Nodson Hollins · 22 April 2013 - 09:28

Been trying to log in and receive messages that the account access is currently unavailable.

Chris Aarseth · 28 March 2013 - 08:49

We have the largest cyber attack ever going on right now that's probably the reason it's down. It said that a lot of the banking institutions would be affected by this.

Lee Jones · 28 March 2013 - 08:23 is down for at least last hour from Germany. Mobile application works from iPhone.

Jennifer Alexander · 28 March 2013 - 08:09

I am having trouble even getting the first page up for the website. I have been having this issue for the past 2 hours.

Walter Boyd · 15 March 2013 - 07:33

Why do I keep getting "too busy to show the webpage" error messages when I try to sign in? The main page is up, but not the signin page!

Carrie Niland · 5 March 2013 - 10:29

I'm in Spain and it's been down for hours... what's frustrating is that nothing is being reported on it.

Ahmad Halabi · 5 March 2013 - 09:28

BoA is not working in Dubai... trying to access for the past half hour. Its 9:25pm Dubai time... I am able to log in, verify my SiteKey but can't see my accounts.

Karl Wilson · 20 February 2013 - 22:09

BOA isn't loading well here in Thailand. It's 1:00pm Thursday February 21, 2013 Thai time. Please note.

Kyle Bailey · 15 February 2013 - 23:01

cant sign in to any online banking or recieve mobile statements? the website doesnt even load and says we are unable to perform this function. i need my money.

Barbara Reitz · 10 February 2013 - 17:25

Sun. Feb. 10th, 8:00. Able to sign in but not able to transfer funds from ANY accounts. Had to use the phone automated service. Went back to the site and did a live chat... they are aware of the technical. I am sooooo sick and tired of their outages.

Tommi Pryor · 10 February 2013 - 17:19

OK it just let me in through back door SIGN-IN link accessed top right of screen after you click on Site Map at bottom of Home Page. This time it successfully sent me the Safe Code. I was able to do the transfer. But all these tech problems with BofA are shaking mny confidence with BofA.

Tommi Pryor · 10 February 2013 - 17:13

So they close Customer Support at 3 pm PST on Sunday and you cannot phone anyone for help. Then they lock you out of your accounts and prevent you from transferring needed money from your own account to another of your own accounts. How about doing upgrades and maintenance work late nights when fewer customers will need access to THEIR money BofA???

Tommi Pryor · 10 February 2013 - 17:08

safepass is not working. It displays an error. I cannot get into my account using ANY link with Firefox browser, Safarie, IE or my phone. I was in it for a minute before it booted me out trying to transfer funds from one account to another and it would not do the funds transfer. Then it booted me out. Now I am locked out in every sense.

Brennan Fleetwood · 10 February 2013 - 17:03

I cannot log in via standard means, it says "sign off successful" after entering password. However, Using the "backdoor" method posted during the last crash does at least let me view my account amounts. I can't get past that point though. When I click on the account to view details I get an error message and the acct info disappears. (multiple attempts) I'm worried about hacking and such now, this is happening too often. There's also the problems created by being locked out of your accounts when you need to do banking. IF the tools they give us regularly fail to their advantage, the issue becomes suspect. I'm not typically paranoid, but this is sending up red flags all over the place.

Michael Davenport · 3 February 2013 - 06:08

I rest my case... :) This website needs to be FAR more accurate, or shut down. Lying to us is worse than no value.

Tony Tompkins · 2 February 2013 - 15:01

Still offline in Kentucky. I was trying to login for some tax documents on Thursday 1/31/2013 at 7PM EST and it is still down 2 days later as of 6PM EST on 2/2/2013.

Tommi Pryor · 1 February 2013 - 20:51

The website has been back up for a couple of hours. Entering a fake user name & password DOES NOT WORK, nor are site keys stored in your cache. I do think B of A owes an explanation and apology to its customers!

Peggie Duggan · 1 February 2013 - 18:52

BofA is down. Here's an article:

Eric Salonga · 1 February 2013 - 18:25

Mike Jones, I am a BofA customer and I went to the link and entered in "butthead" as my username, which it is not my real username and a fake password and somehow might "site key" came up, I went to the site map and saw the same page I saw at the link posted, which is different from the BofA site, so I just sent out info of what happened to me... you FELL FREE to do what you want, I'm not promoting a site I am saying be wary after all it its YOUR account information

Mike Jones · 1 February 2013 - 18:10

Eric are you a BofA customer? People that have been with BofA for a while should know that when you see your SITE KEY and your PASS-PHRASE, then the site IS legitimate. Site-map is not some "trick". It's always been part of the BofA page. No need to worry. I transferred some $$ and then verified it using my Android app.

Christie Will Ross · 1 February 2013 - 17:55

Eric Salonga, I did speak to BoA and they were not aware of the link that's been posted here, however, you can get to this link through BoA's site (sitemap, Mobile & Text Banking under Online Banking, sign in). Someone just posted the direct link instead of making you work your way through the site. It appears their site is now fully functioning.

Hannah Sherman · 1 February 2013 - 17:20

i was able to log in through the suggested path and do some banking. I then logged in through the mobile app and check my history. it seemed like everything went through as expected.

Eric Salonga · 1 February 2013 - 17:09

I love how some people are using a site that other commenters are posting, but has anyone bothered to ask BofA if the is a legitimate one or the go to the "site map" trick, It looks like a legitimate site with some differences, but if it was an alternative way to access you accounts, wouldn't BofA suggest it? Disregard my post but at least call BofA or go to a branch to see if the alternatives posted by non-BofA employees are legitimate or you can just be a victim.... just sayin

Tylie Vaughan Eaves · 1 February 2013 - 17:09

Thanks, that worked... It's down if you try to go in through the front end.

Betsy Fleming Sullivan · 1 February 2013 - 17:02

I just logged into BofA via my android app - as suggested above. It worked!

Eddie Wang · 1 February 2013 - 16:42

cannot log in to see your personal account information. basic bank site is up.

Mike Jones · 1 February 2013 - 15:53

Main site is still down but I was able to access my account with my Android app.

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Rate Bank Of America has been rated 1.9 out of 5 points. A total of 253 votes cast and 259 users reviewed the website.

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