website not working? Is it down right now? Server Status Check screenshot
Australian Taxation OfficeWebsite Name: Checked:
Response Time:
Last Down:
Checking Australian Taxation Office
Please wait while we check the server...
Australian Taxation Office Website Status History server report and response time

The above graph displays service status activity for over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
12:46454.23 ms. 
16:04453.33 ms.
19:15455.93 ms. 
22:30503.19 ms.
01:32453.85 ms. 
04:38454.55 ms.
07:11454.73 ms. 
10:23458.22 ms.
13:25452.43 ms. 
16:30454.29 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT 0)  |  Current server time is 19:11

We have tried pinging Australian Taxation Office website using our server and the website returned the above results. If is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access Australian Taxation Office - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

Having Problems with Accessing
Cristian Eduardo Carrasco Tapia · 8 July 2014 - 00:43
Australia · iiNet Limited · Chrome 35.0 on Windows

All day with problems

Miuela Sauaki · 27 May 2014 - 16:54
Tonga · Tonga Communications · Chrome 28.0 on Windows

Can I have the form to fill for claim DASP

Brodie Pruha · 3 December 2013 - 17:34
Australia · Pacific Wireless

Can't access website, can't even post to their facebook for some reason.
The rest of my facebook is working normally, just can't post on their page querying access to ato's website. WTF?

All connections are good on my end

Toby Horrocks · 9 October 2013 - 17:37
Australia · Symbio Networks

can't log in as an individual "Unknown error (Error Number: Unknown)"

Carlie Bumbloo · 30 August 2013 - 17:01
Australia · iseek Communications

All of the ATO is down, and this page is trying to say it's up and running... not true!

David Zwolak · 20 July 2013 - 04:35
Australia · Internode

Home page still down for me but can get to specific pages eg however eTax download has stalled.

Gabriel Calante · 26 June 2013 - 16:39
Australia · Telstra Internet

Down all day yesterday and still down as of 9:39am (GMT+10)

Sarah Aston · 25 June 2013 - 20:59
Australia · TPG Internet Pty.

had problems all day here too

James Sharratt · 25 June 2013 - 17:05
Australia · Challenger

Either get a 404 or a website down page.

Submit a comment using your Facebook ID.

Is down for you right now? Submit your comments about service status or report an issue below to let others know that they aren't the only ones having trouble. Please note that your country, service provider and browser information will be displayed next to your comment to better analyze a possible outage.