website not working? Is it down right now? Server Status Check screenshot
AppleWebsite Name: Checked:
Response Time:
Last Down:
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Apple Website Status History server report and response time

The above graph displays service status activity for over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
16:1414.78 ms. 
18:171.22 ms.
20:2534.97 ms. 
22:271.5 ms.
00:2823.6 ms. 
02:411.31 ms.
04:439.19 ms. 
06:571.42 ms.
08:581.18 ms. 
11:131.39 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT 0)  |  Current server time is 13:23

We have tried pinging Apple website using our server and the website returned the above results. If is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access Apple - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Try alternative urls such as

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

Having Problems with Accessing
▼ LAST 30 DAYS ...
ScentiMentle Bourton · 27 January 2016 - 10:59
· · Internet Explorer 11.0 on Windows

cannot access safari. press icon and it flashes back to home screen

Cecil Craig · 25 January 2016 - 16:13
· · Chrome 47.0 on Windows

I have been unable to access Apple using iTunes from my iPhone 6 all day!!!! What's going on??

Phil A Sewell · 12 January 2016 - 02:35
· · Safari 9.0 on iPad


Scherie Young Allen · 8 January 2016 - 19:27
· · Chrome 47.0 on Windows

I can't get into Apple or Apple TV. Can't watch movies I have bought. Now I know the big draw back from purchasing online. Says can't connect to Apple.

Nicole Adkins · 8 January 2016 - 17:20
· · Chrome 47.0 on Mac

Not wanting to load pages, like it is glitching

Adrian Wood · 14 December 2015 - 22:25
· · Safari 8.0 on iPhone

iPhone won't activate it is saying the activation server is currently unavailable. Phone has not had service all day. And when trying to contact apple support is saying temporarily unavailable.
Network provider doesn't want to know, Apple doesn't want to know it is my business phone and I'm pretty stuck ?!??

Megyn Copeland · 6 December 2015 - 19:44
· · Firefox 42.0 on Mac

just called appled cuz couldn't get iphoto to work. was told apple system down today. don't know if it is internal or external. anyone having similar issues?

Josh Sandland · 20 November 2015 - 19:20
· · Chrome 46.0 on Windows

Unable to log in and your iforgot website says my username does not

Richard Kaseler · 18 November 2015 - 04:57
· · AppleWebKit 601.1.46 on iPhone

Two of us were unable to update our iPhone apps or even reach the App Store during the last hour. The apple system stays page was also briefly unreachable, but has since returned and is showing multiple issues with the various app update platforms.

Brigitte Hawthorne · 18 November 2015 - 04:23
· · Safari 9.0 on iPhone

My Apple TV is down. I rebooted it and I only get Home Sharing and Settings

Lisa Harris Fitzgerald · 18 November 2015 - 04:07
· · Safari 9.0.1 on Mac

Can not connect to apple server - on desk top and iphone - cant change password - find my phone freezes

Joe Byerly · 18 November 2015 - 04:05
· · Chrome 46.0 on Mac, down. Find my iphone and icloud and app store on iphone inoperable. icloud on macbook pro inoperable

KennyKen Kent · 18 November 2015 - 03:51
· · Firefox 42.0 on Windows

Also down for me. Couldn't access anything. Cannot turn on nor turn off iCloud, Find My Iphone. Just freezes.

Tracy Dycus Speer · 5 November 2015 - 02:22
· · Safari 9.0 on iPhone

Can't connect to Apple server, says can't be found. What's going on?

Sufiyan Shaikh · 1 November 2015 - 13:45
· · Safari 600.1.4 on iPhone

I m not able to open App Store . It just a blank page.
I have purchased this new set 1 month a go. Such a pathetic response.. Please help me out for the same.

Andrew Leung · 29 October 2015 - 19:11
· · Chrome 46.0 on Windows

all are blocking emails from my business domain . so frustrating because majority of my clients use apple email addresses.

Jacob Fry · 15 October 2015 - 07:27
· · Chrome 45.0 on Chrome OS

Apples servers concerning the Apple and Itunes Stores and other applications are patrially dwon right now. For more information check the Apple Support System Page:

Patti Quay-Johnson · 15 October 2015 - 07:19
· · Safari 9.0 on Mac

iTunes won't let us download anything on computers, iPads, or iPhones. For about 5 hours now. Just says try later. Anyone else having this problem

Justin Barringer · 14 October 2015 - 16:44
· · Safari 9.0 on iPhone

Painfully slow to download or update apps. Takes hours when before it was seconds.

Nancy Lee · 13 October 2015 - 19:05
· · Safari 9.0 on iPad

Not able to update my Excell or Word apps on my iPad Mini. I has IOS 9

John Hernandez · 13 October 2015 - 18:49
· · Safari 9.0 on iPhone

Not able to update apps on IPhone 6 9.0.2. Have tried with wifi and carrier network.

Nancy Kelley · 18 September 2015 - 00:12
· · Chrome 45.0 on Windows

just wondered if you are still having issues? I seem to be and where I am it is now 8:12pm

Lee Choon Lin · 12 September 2015 - 11:51
· · Chrome 45.0 on Windows


Marcus Cox · 12 September 2015 - 08:54
· · Safari 8.0.8 on Mac

It won't let me make a reservation to pick up in store. Everytime I enter my info for my Apple ID it acts like its loading and then brings me right back to signing in again. Can't get to the next step....anyone having this issue?

Matthew Eric · 12 September 2015 - 07:20
· · Safari 9.0 on Mac

One of my computers logged in and got me to the reservation screen , but it wont send the code, and my other computer is still loading the "well be right back page" what gives?

Nanzi Lay · 12 September 2015 - 06:48
· · Safari 8.0.4 on Mac

Do you have to keep refreshing or will the store automatically load once it opens? anybody know?

Sunny Ngoc Nguyen · 12 September 2015 - 06:21
· · Chrome 45.0 on Windows

I dont think they make the site available to order the new Iphone yet.

Marilyn Fernandez · 12 September 2015 - 06:16
· · Safari 8.0 on iPhone

Is it just me or is anyone else having issues pre ordering the new iPhone 6s.. The websites back on but it's not letting me pre-order?

Joseph Mark Orimoloye · 12 September 2015 - 06:07
· · Chrome 42.0 on Linux

You know... I could care f*8king less about their new iphones. I just need to get itunes to troubleshoot a locked IPAD2. Seriously Apple?

Ashley Nelson · 12 September 2015 - 06:05
· · Chrome 45.0 on Windows

I'm rockin the iPhone 5 here, watching Beattlejuice and just wanting to preorder the new one... Can everybody just wait till I order mine then you all can try. Thanks!

Ain Mungil · 12 September 2015 - 06:00
· · Firefox 40.0 on Mac

I can't access and app store. It says,

"Access Denied
You don't have permission to access "" on this server. Reference #18.84de9b7c.1442037060.11b1f872 "

What is going on? :(

Eric Hardman · 12 September 2015 - 05:57
· · Chrome 42.0 on Windows

Is this Apples first hint they are going to provide a TV channel pacakge.? You know those wonderful cable outages

Matthew DaSilva · 12 September 2015 - 05:55
· · Chrome 45.0 on Windows

Access Denied

You don't have permission to access "" on this server.
Reference #18.c6cd8f18.1442037187.4281bd04

USA Florida

Tamas Krivitz · 12 September 2015 - 05:52
· · Chrome 44.0 on Mac

Same in Belgium,I guess they forgot to pay for the renewal of the website

Adrienne Guss · 12 September 2015 - 05:52
· · Safari 7.0.6 on Mac

Getting same access denied message here in SoCal. Thankful it's not me/my computer and obviously an apple problem.

Katerina Noskov · 12 September 2015 - 05:48
· · Safari 6.1.6 on Mac

Access Denied

You don't have permission to access "" on this server.
Reference #18.65b454b8.1442036501.565a17a0

USA from MAC

Kranthi Bandaru · 12 September 2015 - 05:48
· · Chrome 45.0 on Windows

Access Denied

You don't have permission to access "" on this server.
Reference #18.1875f648.1442036846.51d56e25

Eric Hardman · 12 September 2015 - 05:46
· · Chrome 42.0 on Windows

perhaps all their apple watches told them to stand up and no one can reset the server

Tabitha Wolf · 12 September 2015 - 05:36
· · Chrome 45.0 on Android

What the crap. I guess I'm glad it's not just me, but come on!

Access Denied

You don't have permission to access "" on this server.

Reference #18.180ad817.1442036089.94af27ed

Matt Madlock · 12 September 2015 - 05:31
· · Safari 8.0.8 on Mac

Access Denied

You don't have permission to access "" on this server.
Reference #18.527f1cb8.1442035421.480b28b5

Armin Planincic · 12 September 2015 - 05:13
· · Chrome 45.0 on Windows

No access from Germany, too. There might was a error while uploading the new iPhone 6s data to the Apple server

Stella Channing · 12 September 2015 - 05:10
· · Safari 8.0.8 on Mac

You don't have permission to access "" on this server.
Reference #18.5cdf56b8.1442034411.1a058247

I cant access either - Australia

Nowsherwan Khan · 12 September 2015 - 05:08
· · Chrome 45.0 on Mac

Access Denied

You don't have permission to access "" on this server.

Rex Leo · 12 September 2015 - 04:59
· · Safari 9.0 on Mac

No access to from Hong Kong ...
I hate this kind of marketing trick

Vertigo Bird · 12 September 2015 - 04:59
· · Safari 9.0 on Mac

Add another report to the mix from California. Just bought an iPad 2. Maybe fate is saving my bank account? ;)

Deb Doerr · 12 September 2015 - 04:52
· · Safari 8.0 on iPhone

Can't download Apple Store app! And still says access denied.

Café Bocana · 12 September 2015 - 04:45
· · Safari 8.0.8 on Mac

No access. Apple website is down all over the world. Right on the night of iPhone 6s presales opening. Coincidence? A massive attack? A server problem? I don´t think so. Smells like a marketing trick.

James Fernandez · 12 September 2015 - 04:33
· · Safari 9.0 on iPad

Access denied on night of important launch... Not looking good! Hope they get it fixed soon...

Richard Theige · 12 September 2015 - 04:29
· · Safari 8.0.6 on Mac

Wow entire site down now. i've heard that apple uses Micrsoft Azure for some of its internet services.. I wonder it this is part Msft problem....

Guy Beiruty · 12 September 2015 - 04:29
· · Safari 8.0 on iPhone

The access is denied also from Israel
When will be the delivery for the new iPhones in the stores if we pre order

Caroline King · 12 September 2015 - 04:26
· · Safari 8.0.8 on Mac

preorders cant be made until 12:01 PDT or 3:01am Eastern Time, everyone calm down! theres still time!

Cristina Orzales · 12 September 2015 - 04:26
· · Safari 8.0.7 on Mac

For iPhone 6s Pre order (supposedly 12:01 am): & websites are down??!!

You don't have permission to access "" on this server.
Reference #18.593d1602.1442031477.1e84edee

Michael Gilkey · 12 September 2015 - 04:25
· · Chrome 42.0 on Windows

No access to Apple.

Access Denied

You don't have permission to access "" on this server.
Reference #18.346dcc17.1442031470.5f90491

Not surprised.

Richard Theige · 12 September 2015 - 04:18
· · Safari 8.0.6 on Mac

on any access to apple site tab, both safari and firefox:

Access Denied

You don't have permission to access "" on this server.
Reference #18.346dcc17.1442031470.5f90491

Richard Theige · 12 September 2015 - 04:17
· · Safari 8.0.6 on Mac

Access Denied

You don't have permission to access "" on this server.
Reference #18.346dcc17.1442031420.5f9048f

Led Fiyre Lights · 12 September 2015 - 04:17
· · Safari 8.0.2 on Mac is down when trying to log in from Benicia. Damn it guys what if I really really NEED to pre order the new phone? What am I expected to do huh? Life and death hangs in the ballance...

David D. Miles · 6 September 2015 - 14:27
· · Firefox 40.0 on Mac

My AppleTV is unable to connect to the iTunes store. iTunes login and password are correct. Ethernet verified to be working with my laptop. Wifi verified to be working on multiple devices. Restart and unplugging the Apple TV have not helped. Softwre is up to date. Cannot do a Factory Restore either. What's up?

Kim Marie Smith · 25 August 2015 - 18:35
· · Safari 8.0.8 on Mac

on my iMac Calendar, I'm getting message "The server is currently unreachable or its name is incorrect for “iCloud” . My Gmail calendar is working fine

Kathleen Kinasewich · 25 August 2015 - 02:12
· · Safari 5.1.9 on Mac

TRying to upload book using I photo , have tried all other possible solutions and cannot get through to publish book ..will NOT upload..anybody else have this problem , been trying off and on since About aug 6th.

Jayne Cross Bunning · 9 September 2014 - 05:18
United Kingdom · BT · Safari 6.1.5 on Mac

About to buy a Macbook, now site has gone down saying 'We'll be back. We're busy updating the Apple Store for you and will be back soon'. Need to buy it now to get the student discount, aarrgghhhh!

Sue Frew · 20 July 2014 - 05:33
Australia · Telstra Internet · Chrome 36.0 on Windows

I cannot log onto the Apple website I keep getting a message "This webpage is not available" Is anyone having a problem too?

Nancy Hawthorn · 7 July 2014 - 17:22
United States · Comcast Cable · Chrome 35.0 on Windows

Error Msg I am getting when I try to access and download itunes

Cannot connect to the real

Something is currently interfering with your secure connection to

Try to reload this page in a few minutes or after switching to a new network. If you have recently connected to a new Wi-Fi network, finish logging in before reloading.

If you were to visit right now, you might share private information with an attacker. To protect your privacy, Chrome will not load the page until it can establish a secure connection to the real

Maryann Elizabeth · 6 July 2014 - 08:13
United States · CenturyLink · Safari 7.0.4 on Mac

Not able to reach apple States server can't be found. Can get email.

Sara Dillon · 6 June 2014 - 03:55
United States · Time Warner Cable · Safari 7.0.4 on Mac

Why is my beloved iPhone crashing when I open the mail or my music... woe is me!!

Jeff Lawrence · 25 May 2014 - 06:06
United States · Verizon FiOS · Chrome 35.0 on Mac

iTunes Software Update down. Receiving the following error: The operation couldn’t be completed. (NSURLErrorDomain error -1012.)

Mike Burke · 24 May 2014 - 09:43
United States · Charter Communications · Chrome 35.0 on Windows

Anyone else getting the "We are busy updating Order Status for you and will be back shortly" when you try to track a order?

Joanna Cornell Brumfield · 19 May 2014 - 11:20
United States · AT&T Internet Services · Chrome 34.0 on Windows

I'm having issues accessing the macbook pro store right now (and for the past few hours)

Anne Wright · 2 May 2014 - 06:03
Australia · Telstra Internet

Cannot reinstall my mac from server. Comes up with 2003f error also cant make an appointment with the genius bar. Seems Apple has an issue

Marco A. Marchant · 2 May 2014 - 05:54
Australia · Telstra Internet

Cannot access iTunes Store from my Apple TV after restoring on my Mac it still says it cannot access iTunes Store and activation failed after resetting the thing. I hadn't used it for a few weeks because I was away on holidays.

Daniel Harrison · 2 May 2014 - 05:38
Australia · Telstra Internet

imsg won't send and receive, can't log into to iCloud, servers says try again later. anyone else??

James Anderson · 2 May 2014 - 05:36
Australia · Telstra Internet

I am also trying to use iMessage, iCloud and the App store. I can not login to any of these at the moment.

Christopher Morgan · 2 May 2014 - 04:19
Australia · Telstra Internet

Can't load right now. Has been down for a couple of hours and I cannot configure my iCloud mail either.

Donald Campbell · 11 April 2014 - 23:34
United Kingdom · BT

apple mail won't send - incoming mail fine but nothing will go out on iMac macbook pro iPad or iPhone

This is serious and getting nowhere with apple support - been on phone for TWO HOURS and no better

This is costing me serious money for my business

Pierre Baillergeau · 8 April 2014 - 21:06
Netherlands · Koninklijke KPN N.V.

i guess I'm like the many others. i am unable to surf the site. ???

Terry Looker · 24 March 2014 - 09:49
United Kingdom · Orange Home UK

update has killed my iphone5, since downloading it my phone just keeps crashing

Jim Calvert · 22 March 2014 - 07:29
United States · Comcast Cable

Apples home page is double entering the web url. all other apple pages are fine just

Jack Kraus · 12 March 2014 - 16:09
United States · Cogent Communications

can't get my phone to get out of restore mode (tried to download 7.1 update)

Donald Kilner · 1 February 2014 - 09:08
United States · RCN

For the pass week i am not able to send or receive e-mails. icloud is down for me. I am on Please get me up and running ASAP. Thanks. Donald Kilner

Annie Goldstein Cohen · 28 January 2014 - 05:03
United States · Comcast Cable

iphone, ipad not connecting for last 12 hours.. is there a problem? 1/28/14

Jim Waite · 26 January 2014 - 16:52
United States · AT&T U-verse

Failed update screwed my installation, can't download the app for manual install

Jim Roberts · 20 December 2013 - 08:58
United States · Suddenlink Communications

iTunes will not open on my laptop - I reinstalled the software and it still will not open.

Lisa Johnson · 13 December 2013 - 13:07
Australia · Telstra Internet

I couldn't access iTunes store for the last 36 hours and so deleted iTunes and now can't get to website to download again

Marina Saavedra Sánchez · 5 December 2013 - 00:28
United States · Comcast Cable

I am trying to purchase a song in iTunes and for the first time I am getting the following error. Could not sign in. FATAL: Unable to process your request. Please try again. Has anyone else received this message?

Andrea Stephenson Burland · 13 November 2013 - 08:36
United States · Time Warner Cable

I can't seem to access itunes or Wondering if anyone else is having the same problem.

Paul Strawford · 9 October 2013 - 13:35
United Kingdom · Virgin Media

Can't sign in, can't update my iphone keeps saying itunes store unavailable :-(

Paul Francis · 9 October 2013 - 08:09
United Kingdom · Oxford University

I have been trying to Download tunes from I tunes it says unavavible but its been like that for the past week ?

Allec Xocool · 5 October 2013 - 22:01
Germany · SWU TeleNet

all my apple devices are saying that they need authentification through apple server but when I do, message comes up that apple server is not reachable

Neela Ann Kohli · 5 October 2013 - 19:19
United States · Cox Communications

I've been getting an error message for the last hour that the activation server is down.

Vanessa Boland Brow · 2 October 2013 - 11:27
Canada · EastLink

Having issues now. I pad will not download any app updates, keeps saying our ID or password is wrong on the I tunes page.

Connie Bernhardt Halliday · 23 September 2013 - 15:43
United States · Time Warner Cable

I cannot get into iTunes store. I get a message that I am not connected to internet and I am. Internet is working for everything else.

Susan Schenk · 23 September 2013 - 13:00
United States · Optimum Online

I am not getting the email Apple says it sent to change my password.

El'Aundra Dolce · 18 September 2013 - 15:26
United States · Time Warner Cable

It is 6:25 ET, I went into the Apple Store near me at 4:30 and they told me it had been down THEN for 1hr30mins. Quite a waiting game.

Addie Alvarez · 18 September 2013 - 14:12
United States · Time Warner Cable

So, as of 4:11 pm CT, Apple's servers are still backed up. I had called my carrier, and they told me that it'll be a while before new or restored iPhones can be reactivated, since the iOS 7 update was released today and their servers are currently busy with that.

So, it looks like we'll just have to play the waiting game until we can activate our Apple devices!

Amanda Dawson · 18 September 2013 - 13:58
United States · Comcast Cable

trying to activate a new I phone and it says the activation server cannot be reached

Erin Colby · 18 September 2013 - 13:42
United States · Comcast Cable

i was trying to update my ios and like a few others on here, I am stuck unable to activate my phone because the activation server can not be reached. Additionally, when I try to connect it to itunes, I get another error that the store can not be reached. I need my phone, anyone know how I can fix this?

Gabriel Pilaloa · 18 September 2013 - 13:38
United States · Time Warner Cable

phone wont activate! says "your iphone could not be activated because the activation server cannot be reached." I need my phone!! Dang iOS 7 !

Fred Wojo · 18 September 2013 - 13:15
United States · Comcast Cable

Down here also. Phone has been stuck trying to activate multiple times for last 45minutes or so... #iLostbusiness

Serouj Thomasian · 18 September 2013 - 12:52
United States · Verizon FiOS

apple server is too busy right now due to the new ios 7 release you have to keep trying until it works

Heather Molley Dunn · 18 September 2013 - 10:49
United States · Comcast Cable

server error updating iTunes, probably due to new update release and pending iOS 7 update

Susan Bonham · 13 September 2013 - 09:42
United States · Great Basin Internet Services

I can not sign in to apple Itunes on my iphone or computer gives me error message (-50) error at itunes try later

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