website not working? Is it down right now? Server Status Check screenshot
AppleWebsite Name: Checked:
Response Time:
Last Down:
Checking Apple
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Apple Website Status History server report and response time

The above graph displays service status activity for over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
21:4423.63 ms. 
00:0523.75 ms.
02:237.16 ms. 
04:257.06 ms.
07:237.1 ms. 
09:351.05 ms.
11:377.65 ms. 
13:387.04 ms.
15:527.3 ms. 
18:1579.56 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT 0)  |  Current server time is 18:54

We have tried pinging Apple website using our server and the website returned the above results. If is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access Apple - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Try alternative urls such as

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

Having Problems with Accessing
▼ LAST 7 DAYS ...
Kim Marie Smith · 4 days ago
· · Safari 8.0.8 on Mac

on my iMac Calendar, I'm getting message "The server is currently unreachable or its name is incorrect for “iCloud” . My Gmail calendar is working fine

Kathleen Kinasewich · 4 days 16 hours ago
· · Safari 5.1.9 on Mac

TRying to upload book using I photo , have tried all other possible solutions and cannot get through to publish book ..will NOT upload..anybody else have this problem , been trying off and on since About aug 6th.

▼ LAST 30 DAYS ...
Jenny Genzale · 20 August 2015 - 17:10
· · Chrome 44.0 on Windows

Apps will not update on iphone. what's upApple. I get :Cannot connect to itunes store: error message.

Jayne Cross Bunning · 9 September 2014 - 05:18
United Kingdom · BT · Safari 6.1.5 on Mac

About to buy a Macbook, now site has gone down saying 'We'll be back. We're busy updating the Apple Store for you and will be back soon'. Need to buy it now to get the student discount, aarrgghhhh!

Sue Frew · 20 July 2014 - 05:33
Australia · Telstra Internet · Chrome 36.0 on Windows

I cannot log onto the Apple website I keep getting a message "This webpage is not available" Is anyone having a problem too?

Nancy Hawthorn · 7 July 2014 - 17:22
United States · Comcast Cable · Chrome 35.0 on Windows

Error Msg I am getting when I try to access and download itunes

Cannot connect to the real

Something is currently interfering with your secure connection to

Try to reload this page in a few minutes or after switching to a new network. If you have recently connected to a new Wi-Fi network, finish logging in before reloading.

If you were to visit right now, you might share private information with an attacker. To protect your privacy, Chrome will not load the page until it can establish a secure connection to the real

Maryann Elizabeth · 6 July 2014 - 08:13
United States · CenturyLink · Safari 7.0.4 on Mac

Not able to reach apple States server can't be found. Can get email.

Sara Dillon · 6 June 2014 - 03:55
United States · Time Warner Cable · Safari 7.0.4 on Mac

Why is my beloved iPhone crashing when I open the mail or my music... woe is me!!

Jeff Lawrence · 25 May 2014 - 06:06
United States · Verizon FiOS · Chrome 35.0 on Mac

iTunes Software Update down. Receiving the following error: The operation couldn’t be completed. (NSURLErrorDomain error -1012.)

Mike Burke · 24 May 2014 - 09:43
United States · Charter Communications · Chrome 35.0 on Windows

Anyone else getting the "We are busy updating Order Status for you and will be back shortly" when you try to track a order?

Joanna Cornell Brumfield · 19 May 2014 - 11:20
United States · AT&T Internet Services · Chrome 34.0 on Windows

I'm having issues accessing the macbook pro store right now (and for the past few hours)

Anne Wright · 2 May 2014 - 06:03
Australia · Telstra Internet

Cannot reinstall my mac from server. Comes up with 2003f error also cant make an appointment with the genius bar. Seems Apple has an issue

Marco A. Marchant · 2 May 2014 - 05:54
Australia · Telstra Internet

Cannot access iTunes Store from my Apple TV after restoring on my Mac it still says it cannot access iTunes Store and activation failed after resetting the thing. I hadn't used it for a few weeks because I was away on holidays.

Daniel Harrison · 2 May 2014 - 05:38
Australia · Telstra Internet

imsg won't send and receive, can't log into to iCloud, servers says try again later. anyone else??

James Anderson · 2 May 2014 - 05:36
Australia · Telstra Internet

I am also trying to use iMessage, iCloud and the App store. I can not login to any of these at the moment.

Christopher Morgan · 2 May 2014 - 04:19
Australia · Telstra Internet

Can't load right now. Has been down for a couple of hours and I cannot configure my iCloud mail either.

Donald Campbell · 11 April 2014 - 23:34
United Kingdom · BT

apple mail won't send - incoming mail fine but nothing will go out on iMac macbook pro iPad or iPhone

This is serious and getting nowhere with apple support - been on phone for TWO HOURS and no better

This is costing me serious money for my business

Pierre Baillergeau · 8 April 2014 - 21:06
Netherlands · Koninklijke KPN N.V.

i guess I'm like the many others. i am unable to surf the site. ???

Terry Looker · 24 March 2014 - 09:49
United Kingdom · Orange Home UK

update has killed my iphone5, since downloading it my phone just keeps crashing

Jim Calvert · 22 March 2014 - 07:29
United States · Comcast Cable

Apples home page is double entering the web url. all other apple pages are fine just

Jack Kraus · 12 March 2014 - 16:09
United States · Cogent Communications

can't get my phone to get out of restore mode (tried to download 7.1 update)

Donald Kilner · 1 February 2014 - 09:08
United States · RCN

For the pass week i am not able to send or receive e-mails. icloud is down for me. I am on Please get me up and running ASAP. Thanks. Donald Kilner

Annie Goldstein Cohen · 28 January 2014 - 05:03
United States · Comcast Cable

iphone, ipad not connecting for last 12 hours.. is there a problem? 1/28/14

Jim Waite · 26 January 2014 - 16:52
United States · AT&T U-verse

Failed update screwed my installation, can't download the app for manual install

Jim Roberts · 20 December 2013 - 08:58
United States · Suddenlink Communications

iTunes will not open on my laptop - I reinstalled the software and it still will not open.

Lisa Johnson · 13 December 2013 - 13:07
Australia · Telstra Internet

I couldn't access iTunes store for the last 36 hours and so deleted iTunes and now can't get to website to download again

Marina Saavedra Sánchez · 5 December 2013 - 00:28
United States · Comcast Cable

I am trying to purchase a song in iTunes and for the first time I am getting the following error. Could not sign in. FATAL: Unable to process your request. Please try again. Has anyone else received this message?

Andrea Stephenson Burland · 13 November 2013 - 08:36
United States · Time Warner Cable

I can't seem to access itunes or Wondering if anyone else is having the same problem.

Paul Strawford · 9 October 2013 - 13:35
United Kingdom · Virgin Media

Can't sign in, can't update my iphone keeps saying itunes store unavailable :-(

Paul Francis · 9 October 2013 - 08:09
United Kingdom · Oxford University

I have been trying to Download tunes from I tunes it says unavavible but its been like that for the past week ?

Allec Xocool · 5 October 2013 - 22:01
Germany · SWU TeleNet

all my apple devices are saying that they need authentification through apple server but when I do, message comes up that apple server is not reachable

Neela Ann Kohli · 5 October 2013 - 19:19
United States · Cox Communications

I've been getting an error message for the last hour that the activation server is down.

Vanessa Boland Brow · 2 October 2013 - 11:27
Canada · EastLink

Having issues now. I pad will not download any app updates, keeps saying our ID or password is wrong on the I tunes page.

Connie Bernhardt Halliday · 23 September 2013 - 15:43
United States · Time Warner Cable

I cannot get into iTunes store. I get a message that I am not connected to internet and I am. Internet is working for everything else.

Susan Schenk · 23 September 2013 - 13:00
United States · Optimum Online

I am not getting the email Apple says it sent to change my password.

El'Aundra Dolce · 18 September 2013 - 15:26
United States · Time Warner Cable

It is 6:25 ET, I went into the Apple Store near me at 4:30 and they told me it had been down THEN for 1hr30mins. Quite a waiting game.

Addie Alvarez · 18 September 2013 - 14:12
United States · Time Warner Cable

So, as of 4:11 pm CT, Apple's servers are still backed up. I had called my carrier, and they told me that it'll be a while before new or restored iPhones can be reactivated, since the iOS 7 update was released today and their servers are currently busy with that.

So, it looks like we'll just have to play the waiting game until we can activate our Apple devices!

Amanda Dawson · 18 September 2013 - 13:58
United States · Comcast Cable

trying to activate a new I phone and it says the activation server cannot be reached

Erin Colby · 18 September 2013 - 13:42
United States · Comcast Cable

i was trying to update my ios and like a few others on here, I am stuck unable to activate my phone because the activation server can not be reached. Additionally, when I try to connect it to itunes, I get another error that the store can not be reached. I need my phone, anyone know how I can fix this?

Gabriel Pilaloa · 18 September 2013 - 13:38
United States · Time Warner Cable

phone wont activate! says "your iphone could not be activated because the activation server cannot be reached." I need my phone!! Dang iOS 7 !

Fred Wojo · 18 September 2013 - 13:15
United States · Comcast Cable

Down here also. Phone has been stuck trying to activate multiple times for last 45minutes or so... #iLostbusiness

Serouj Thomasian · 18 September 2013 - 12:52
United States · Verizon FiOS

apple server is too busy right now due to the new ios 7 release you have to keep trying until it works

Heather Molley Dunn · 18 September 2013 - 10:49
United States · Comcast Cable

server error updating iTunes, probably due to new update release and pending iOS 7 update

Susan Bonham · 13 September 2013 - 09:42
United States · Great Basin Internet Services

I can not sign in to apple Itunes on my iphone or computer gives me error message (-50) error at itunes try later

Tim Nenciarini · 17 August 2013 - 14:46
United States · Bright House Networks

I am currently on the internet and Itunes keeps saying it cannot connect to the network, check your internet connections. I'm just trying to update to latest version and once I click check for updates. The screen pops up with a bad network error.

Urina Nerisa Adams · 10 August 2013 - 07:17
United States · AT&T U-verse

When trying to use iMessage or FaceTime, "The server encountered an error processing registration. Please try again later." Anyone else having this problem?

Brett Wilson · 29 July 2013 - 17:58
Australia · Pacnet Services (Japan)

Cant access or any apple servers to download updates.

additional information
Gateway Timeout Server error - server is unreachable at this moment. Please retry the request or contact your adminstrator.

This seems to be on our Links in Syd and Melb our external ADSL connection does not have this problem.

Jay Atee · 23 June 2013 - 17:22
United States · Comcast Cable

You need to check your D-Link router configuration to see if the "enabled advanced DNS services" is checked. Uncheck this option and save the new settings to your router.
DNS needs to direct to your ISP DNS instead of D-Link DNS (which is not working for at the moment).

Mickey Dominga · 23 June 2013 - 16:34
United States · Time Warner Cable

I don't know what's happening but it has been driving me crazy! My wifi connection immediately disconnects and I get redirected to the dlink search thingy. Hopefully apple gets on fixing this soon... I'm attached by the hip to my iphone, I don't think i can wait hours on end about this.

Jerry Knoll · 23 June 2013 - 16:10
United States · WideOpenWest

Can't access apple forums, itunes, or app store, from ipad or computer. Been down at least 4 hours.

Tish Cunnane Bostick · 23 June 2013 - 16:07
United States · Time Warner Cable

can't complete transactions... calling apple support and they can't hear me

Tanya L Kirkpatrick · 23 June 2013 - 15:45
United States · Spirit Telecom

Cannot connect to app store or via computer or iPhone : June 23, 2013 at 6:44 pm. Has been this way for at least 2 hours. Occasionally redirected to a dlink search, other times warned that the website poses a possible danger.

Kristy Anne · 23 June 2013 - 15:38
United States · AT&T Internet Services

Yeah bummer wanting to watch apple tv and it's down. Even is down.

Scott McNair · 23 June 2013 - 15:33
Canada · Cogeco Cable

im glad my credit card is pre paid - if they issue a statement that all is well but there was a hack it is just another way of saying - all the info was stolen...

Allen Chan · 23 June 2013 - 15:25
Canada · Shaw Communications

I was going crazy, glad Im not alone. is down, both on my iphone and my laptop. What the heck is going on? Been that way for at least 2 hours.

Scott McNair · 23 June 2013 - 15:24
Canada · Cogeco Cable

all apple is down - whats implied is the danger of access to our accounts

Maddie Raynaud · 23 June 2013 - 15:08
Canada · MTS Allstream

it will not connect to my home internet/wifi but if i go somewhere else, it does. It just directs me to this "dlink" search thing. apple is not working at my house either.

Alexander Ostrowski · 23 June 2013 - 15:04
Germany · Unitymedia NRW

Same Problem. Cant reach from home (other people from my town can). Reaching by mobile Internet works fine. Try to connect with my Dlink and after 5 Seconds disconnecting and the stuff. Didn´t knew my Iphone connects to apple server every time i connect to the internet :)

Brett Nafziger · 23 June 2013 - 14:56
Canada · Cygnet Internet Services

My iPhone won't connect at all! I tried it on another network (away from my home one which was at a different location) and it worked fine! Came back home and it redirects me to a "Login" page of DLink search options. I cannot connect to the internet at all on my iPhone??? Apple websites also do not work on any of my home computers?

Paul Maas · 23 June 2013 - 14:15
Canada · Telus Communications

oh yeah does anyone else get redirected to a dlink search? seems weird.

Roger D. Harmon · 23 June 2013 - 13:56
United States · Cox Communications

at 1045 MST iMessage wasn"t working. At 1350 MST iTunes can't find a secure server to redeem a song.

Peter Daniel Gillis · 23 June 2013 - 13:29
Canada · Rogers Cable

ipad will loose network connection, iphone and another computers on my network get redirected when trying to go to any apple website.

Ashley Pardy · 23 June 2013 - 13:26
Canada · Rogers Cable

nothing apple is working and everytime im on wifi this pop up comes up and disconnects me

Rob Keehn · 23 June 2013 - 13:26
Canada · Shaw Communications

Son of a B***H!!!! Stuck in the middle of a restore/back up of my iphone

Ashley Farewell · 23 June 2013 - 12:17
Canada · Shaw Communications

yea ipad wifi just keeps disconnecting and cant update via computer --> itunes either

Paul Maas · 23 June 2013 - 11:52
Canada · Telus Communications

i can access via 3g but not on a wifi connection. go figure.

Stacey Edler Fournier · 23 June 2013 - 11:19
United States · Comcast Cable

I was able to access, iTunes and App Store but only on my iPhone and only in 4G. I still cannot access through Wi-Fi from any device or laptop. iPhone will not authenticate Wi-Fi access on my home network and will stay in 4G.

Laurie Campbell · 23 June 2013 - 10:34
Canada · Cogeco Cable

can't activate phone because server is down, both via iphone and itunes... yet this site says it's up? can't even access apples system status site

Jan Stone · 23 April 2013 - 07:50
United Kingdom · Sky Broadband

apple is rubbish.. havent been able to access most of its sites for 3 days, using different laptops, ipad etc... think i'll stick to windows.

Beverly Woodard Anderson · 16 April 2013 - 16:53
United States · Time Warner Cable

Having problems in Itunes store. States it could not establish network connection.

Sherry Jo · 11 April 2013 - 08:29
United States · Hughes Network Systems

It still isn't working for me, and hasn't for 2 days now. I can't even access the app store.

Emily Large · 9 April 2013 - 17:40
Canada · Cogeco Cable

my ipod screen is plain white all i can do it take a picture and reseve emails and move the screen

Amy J Higgins · 15 March 2013 - 20:25
United States · AT&T U-verse

This has happened to me three times in the last month. Apple is ridiculous. And worse, they don't admit to it, but instead blame my devices. Outrageous.

Kathe Stein · 6 March 2013 - 03:30
United States · Comcast Cable

My email app on my droid stopped working about 4 days ago. I thought it was something I did (although I couldn't think of what it was). First it was allegedly my password (they said it was wasn't). Then it wouldn't connect to the server at all. It's 3 days later and still nothing. i can get gmail and yahoo but not Apple. Luckily for some reason I CAN get my Apple email using my laptop. Have there been any notifications about this? I only found out about it from the guy at Verizon. Maybe it's a sign that I shouldn't be getting email on my phone :-)

Gay Choate Keilty · 21 February 2013 - 13:03
United States · Mediacom Communications

Trying to set up a new mini. Very dissatisfied with Apple's inability to keep their server(s) on-line.

Dena Adkins · 30 January 2013 - 22:32
United States · Wave Broadband

Server not working. have been trying in Washington State with verizon network. not a happy camper

Susie DeStasio · 22 November 2012 - 21:22
United States · Comcast Cable

Apple web store is not accessible, stating they "will be back" that they're busy updating... at midnight on one of the busiest shopping days of the year? Unlikely.

Richard Scott-Will-Harknett · 20 November 2012 - 22:36
New Zealand · Orcon Internet

I cant get to or the NZ site - all my other connectivity is fine

Marc Pelland · 20 September 2012 - 09:40
Canada · Shaw Communications

I can't access apple forums, the itunes store, app store updates or

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