Aol.com website not working? Is it down right now?

Aol.com Server Status Check
aol.com screenshot
AOLWebsite Name:
www.aol.comURL Checked:
Response Time:
Last Down:
Checking AOL
Please wait while we check the server...
AOL Website Status History
Aol.com server report and response time

The above graph displays service status activity for Aol.com over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
24.Oct.2014
21:5217.29 ms. 
24.Oct.2014
23:5417.27 ms.
25.Oct.2014
02:0917.33 ms. 
25.Oct.2014
04:0917.5 ms.
25.Oct.2014
06:1017.28 ms. 
25.Oct.2014
08:1117.27 ms.
25.Oct.2014
10:1117.63 ms. 
25.Oct.2014
12:1217.35 ms.
25.Oct.2014
14:1317.27 ms. 
25.Oct.2014
16:2017.82 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT -7)  |  Current server time is 16:33

We have tried pinging AOL website using our server and the website returned the above results. If aol.com is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access AOL - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

Having Problems with Accessing Aol.com?
TOP COMMENTS ▼
Charlotte M'loot · 11 hours 45 mins ago
10
· · Firefox 32.0 on Windows

AOL seems to be down this morning. Is anyone else having trouble?

Susan Israel · 10 hours 23 mins ago
7
· · Safari 5.0.6 on Mac

Can't access aol.com on either my iMac or my iPhone. Other sites opening fine. Come on, would you fix this please? Work-related!

▼ LAST 12 HOURS ...
Susan Rancourt · 1 hour 2 mins ago
· · Chrome 38.0 on Windows

again if you had AT&T in Connecticut you now have Frontier and there are issues with the DNS pointing to an incorrect IP servers which impacts your ability to access some websites, yes including AOL. This not an AOL issue.
Try recycling your modem/router if this does not work call Frontier and they will assist you with changing your IP address

Jimmy Burnaka · 3 hours ago
· · Chrome 38.0 on Windows

I also just got converted to Frontier. I was able to resolve the website issues by clearing cmd as recommended by this site, thanks.

Rick Gaylord · 3 hours 5 mins ago
· · Chrome 37.0 on Windows

It's not AOL, it is Frontier who took over AT&T. I called their toll free number and recording says issues has been fixed then a Technical Support told me it's not fix yet.So she told me to call 800-219-6877 but prepare to hold for 2 or more hours for help. I'm still on hold.. Time to switch!!!!!!!

Fouad Elgoute · 3 hours 20 mins ago
· · Safari 7.0 on iPhone

Turn off your wifi you will get emails

Peter O'Neill · 3 hours 23 mins ago
· · Chrome 38.0 on Windows

I cannot connect to aol. My software won't connect and I can't access the aol website from Chrome or explorer.

Sherrie Baker-Billington · 3 hours 38 mins ago
· · Chrome 38.0 on Windows

Aol not working since about 2pm ET.

Back-in The-day · 3 hours 47 mins ago
· · Firefox 33.0 on Windows

cannot get on to aol now for 10 hours...cannot get thru on phone...

Lisa Gabani · 3 hours 59 mins ago
· · Chrome 38.0 on Windows

I live in CT and am also having problems with AOL. I am now getting emails after turning off the WIFI on my iphone though. The website is still down.

Beverly Osgood · 4 hours ago
· · Safari 6.0 on iPad

Cannot get email on iPad, phone or lap top!! Also several sites will not open, has been this way all day!

Miles D. Dunn · 4 hours 8 mins ago
· · Safari 6.0 on iPad

Wow, what does one do without aol? Can't open mail or submit pay invoices. Hope it's back soon!

Charlotte M'loot · 6 hours 2 mins ago
· · Firefox 32.0 on Windows

I'm back up. I changed the DNS and that took care of it. Thanks to all who let me know it was a Frontier problem.

Polly Langlais · 6 hours 3 mins ago
· · Chrome 38.0 on Windows

frontier get your act together. why the mess? did AT&T take the key? call them for help if you can't run things! a big inconvenience. i hope you are giving us all a credit on our bills

Susan Rancourt · 6 hours 30 mins ago
· · Chrome 38.0 on Windows

Frontier just walked me through changing DNS servers for my desk top and will sending me new modem for my wireless, should have it by Tuesday, as they could not change server on AT&T router I had

Judith Zuella Wilber · 6 hours 33 mins ago
· · Firefox 33.0 on Windows

i also live in CT and cant load aol and some other stuff is having problems,,was on yesterday and it was when i tried logging off aol last nite after midnite i noticed it took awhile but that was all,,today not working..i do have att uverse/ frontiers now? did anyone find a solution?

Lowell Barnhart · 6 hours 43 mins ago
· · Chrome 21.0 on Windows

18 hours and still no aol email.

Barbara Lencheck · 6 hours 59 mins ago
· · Firefox 32.0 on Windows

Re the AOL problem, since it's a problem with the Frontier routers, if you trun off wifi on your phone, you will be able to get mail there.

Susan Israel · 7 hours 26 mins ago
· · Safari 7.0 on iPhone

I want AT & T back, damn it!

Susan Rancourt · 8 hours 11 mins ago
· · Chrome 38.0 on Windows

if you live in Connecticut and had AT&T you now have Frontier as of midnight. Call 1 800 584 3384 for assistance. As they are having issues

Robert Charette · 8 hours 19 mins ago
· · Chrome 38.0 on Windows

also in CT and using AT&T and having problems getting to certain web sites

Susan Rancourt · 8 hours 38 mins ago
· · Chrome 38.0 on Windows

Is anyone else that is having issues used to have AT&T as their provider and then as of midnight in Connecticut now have Frontier due to the buyout? As i cannot reach a majority of my websites that were working yesterday

Anthony Ceste · 8 hours 59 mins ago
· · Chrome 38.0 on Windows

AOL, CS, & MSN all down for last 8 hours here in Connecticut....Yahoo & others are good

Melissa Losi Armstrong · 9 hours 57 mins ago
· · Chrome 38.0 on Windows

I can't get on AOL or AOL email

Susan Israel · 10 hours 23 mins ago
· · Safari 5.0.6 on Mac

Can't access aol.com on either my iMac or my iPhone. Other sites opening fine. Come on, would you fix this please? Work-related!

Charlotte M'loot · 11 hours 45 mins ago
· · Firefox 32.0 on Windows

AOL seems to be down this morning. Is anyone else having trouble?

▼ LAST 24 HOURS ...
Bruce Martin · 12 hours 58 mins ago
· · Chrome 38.0 on Windows

No web access, no email.

Lowell Barnhart · 18 hours 34 mins ago
· · Chrome 21.0 on Windows

Going on 9 hours plus and still no email on primary account. Weird that I can get still mail on secondary account and tablets. I've tried all of the fixes, cleared cache, history, etc. Still no mail.

Peter Ruscoe · 20 hours 17 mins ago
· · Firefox 33.0 on Windows

8+ hours and still no email.

Amanda Ross · 22 hours 48 mins ago
· · Chrome 37.0 on Android

No mail for me all day :GAH!
DEFAULT Report ID: webprd-m13-20141025-003634
Service Error
There was a problem handling your request. An unspecified error has occurred.

Randall Stack · 23 hours 26 mins ago
· · Chrome 21.0 on Windows

NO MAL STILL

▼ YESTERDAY ...
Randall Stack · 1 day 1 hour ago
· · Chrome 21.0 on Windows

DITTO

Randall Stack · 1 day 1 hour ago
· · Chrome 21.0 on Windows

NO MAIL!!!!!!!!!!!!!!!!!!!!NOT HAPPY,,MAY HAVE 2 CHANGE

Knot Known · 1 day 1 hour ago
· · Chrome 21.0 on Windows

Having problems accessing email....AGAIN !! This has been happening way to often lately. It may be time to drop AOL.

Peter Ruscoe · 1 day 3 hours ago
· · Firefox 33.0 on Windows

Still no email

Peter Ruscoe · 1 day 3 hours ago
· · Firefox 33.0 on Windows

AOL "unable to list mail at this time."

CE Moore · 1 day 6 hours ago
· · Firefox 32.0 on Windows

AOL. Phoenix is my problem , mail @AOL .com seems to be working

CE Moore · 1 day 6 hours ago
· · Firefox 32.0 on Windows

I sign on , get in , AOL signs me right back out .Totally unusable today.

Ashley Detwiler · 1 day 7 hours ago
· · Chrome 28.0 on Android

I email it says that I am putting in the wrong password when I'm clearly not know when I tried to reset it it says I'm sorry we cannot process your information right now.

Sally Vossburg · 1 day 8 hours ago
· · Chrome 21.0 on Windows

Why cant I acess the games on Aol

▼ LAST 7 DAYS ...
Mel Mullock · 2 days 5 hours ago
· · Internet Explorer 11.0 on Windows

Cannot get e mails, having to reset modem all the time its useless and not fit for purpose??????????????????

Ann Schweppe Harkey · 3 days 1 hour ago
· · Firefox 32.0 on Windows

My Aol is down right now - has been all day. Is it just me or is it everyone?
Everything works just fine! What's the deal??

Lynda Taboas · 4 days ago
· · Chrome 38.0 on Windows

10/21 at 7:21pm, I can't pull the site up, I just got this message:

Forbidden

You don't have permission to access /_cqr/login on this server.

▼ LAST 6 MONTHS ...
Joe Cutajar · 18 September 2014 - 06:12
United States · CenturyLink · Chrome 21.0 on Windows

My AOL email is down..........CS says the server is down for part of their customers. Aol works, just no email's Anyone else having this problem
Phoenix AZ

Robert Richardson · 27 July 2014 - 06:16
United States · Air Advantage · Internet Explorer 11.0 on Windows

No connection available to AOL using their 9.7 version. Using IE11, I can get to the Internet. Using Bing and Google, I find their search engines have links to AOL Mail, but those don't connect either. Despite this site saying it is up, my laptop says it is not.

Raquel CR · 24 July 2014 - 13:30
Spain · Orange Espana · Firefox 30.0 on Windows

Icqmail inbox does not allow me log in . Always the same Error: Oops, due to an unexpected error we are unable to sign you in at this time. Please try again later, since 4 days. What happens?

Ever Roof · 20 July 2014 - 11:53
United Kingdom · Orange Home UK · Firefox 30.0 on Windows

AOL Sign In
Error: Oops, due to an unexpected error we are unable to sign you in at this time. Please try again later. ICQ mail: since 3 days... horrible

Regina Meyer · 16 July 2014 - 12:28
United States · Comcast Cable · Chrome 35.0 on Windows

I keep getting this message: Your browser sent a request that this server could not understand. Size of a request header field exceeds server limit. Am using Chrome. Help! I can access my mail but nothing else on AOL.

Zoe Roberts · 16 July 2014 - 12:26
United Kingdom · BT · Firefox 24.0 on Windows

aol is always down for me, use to have aol when i was younger and ever sinse i had problems with msn, i went back to aol. since i have been back to aol, it has been a terrible choice, i never get mey emails, and when i do, its like 55 at 1 time. aol sort it out.

Heather Harwood Flack · 14 July 2014 - 18:38
United States · AT&T U-verse · Internet Explorer 10.0 on Windows

Have had trouble accessing mail for a couple days now. AOL home page usually loads OK, but when you try to sign in to mail it just spins its wheels. If you try to sign in to AOL, sometimes it "takes" and sometimes it doesn't. When it does, it tells you how many unread emails you have, but the preview is unavailable. Then when you click on the mail icon 8/10 times it just spins its wheels. Trouble with all our browsers. Mail works fine on my phone via same router.

Karen Como Howard · 13 July 2014 - 11:30
United States · CenturyLink · Silk 3.21 on Kindle Fire

I was able to access my AOL account earlier this morning but when I just tried again - I was not able to access. Message given was 'incorrect user name or password'. Address is dlhoward717@aol.com. Please advise.

Grant Thrall · 10 July 2014 - 07:41
United States · CenturyLink · Firefox 30.0 on Windows

My email has been unavailable for 2 hours and 10 minutes so far. The advertisements are coming just fine...

Julee Hickcox · 10 July 2014 - 07:22
United States · Verizon Internet Services · Safari 7.0.4 on Mac

Can't get my mail from ANY devise. What's up AOL? Can you give us some answers as to how long we will have to wait???

Sue Marine · 10 July 2014 - 07:11
United States · Optimum Online · Internet Explorer 11.0 on Windows

It's nice we can all post that we can't access aol mail, but why doesn't aol post and tell us what's wrong?

Leslie Hartley · 10 July 2014 - 07:08
United States · Verizon Internet Services · Firefox 30.0 on Windows

I finally was able to login but my new mail messages, contacts and old mail messages are gone. How do I get them back?

Cindy Meyer · 10 July 2014 - 06:55
United States · Nationwide Mutual Insurance Company · Internet Explorer 8.0 on Windows

I am having the same problem that most are, says wrong password! This was actually happening last night while I was at dinner as well.

Barbara Barrow · 10 July 2014 - 06:50
United States · RCN · Internet Explorer 7.0 on Windows

e-mail is down on one screenname - works on others- AOL admits it's an issue with one of their servers

Annette Cauwenberghs · 10 July 2014 - 06:33
United States · Verizon FiOS · Chrome 35.0 on Windows

cannot access my email at all. on phone or computer. says email temporarily unavailable. whats going on?

Jonny Worley · 9 July 2014 - 04:40
United States · Verizon Internet Services · Chrome 35.0 on Windows

Aol is down in Vinton Va., has been off and on for the last 2-weeks. Never got a real live person to tell me any thing!!!

Diane Jordan Peterson · 8 July 2014 - 21:09
Canada · Shaw Communications · Firefox 30.0 on Mac

Having a horrible time...does not want to load on Firefox... takes 10 to 20 attempts. This has been going on for about month, end of June until today, July 9. Unacceptable and is forcing me to consider a switch after 20 years as a loyal AOL customer.

Nelson Alvarado · 8 July 2014 - 11:30
United States · Time Warner Cable · Internet Explorer 11.0 on Windows

Have a problem aol mail. Keeps on trying to get my pass word changed. I do that but never sends me a confirmation. Then ask for my credit card # soit can add a free service. Aol is hacked or a hacker?

Doug Thomas · 8 July 2014 - 09:23
United States · AT&T U-verse · Internet Explorer 11.0 on Windows

I can get into AOL but cannot sign in. All I get is wheel spin then nothing. Why not just shut this off if it's going to have constant problems.

Nancy McKean Davis · 7 July 2014 - 19:44
United States · Comcast Cable · Chrome 35.0 on Windows

Haven't been aol to access aol mail on Droid since july 4th 2014. Won't sync just keeps saying can't reach server. Verizon claims to not know why

Bruce Bobryk · 7 July 2014 - 08:27
United States · Hughes Network Systems · Firefox 30.0 on Windows

I keep getting Whoops message from AOL while I'm browsing. I can't access Google or other sites. What's going on with AOL?

Maria Concepcion · 6 July 2014 - 17:18
United States · Comcast Cable · Chrome 35.0 on Windows

When I tried to enter in my aol account it is telling me the security certificate has been removed and that site can't be trust it. Is anyone else getting that message? I am afraid to do any activities in the site for fear of complication or security breach. Please let me know if anyone else is having this issue

Karen Gallagher · 4 July 2014 - 01:23
United Kingdom · Sky Broadband · Safari 5.1.7 on Mac

unable to access email continually stating to change password and when do this states changed then when log in states again change password

Erica Wells · 1 July 2014 - 07:34
United States · Optimum Online · Firefox 31.0 on Windows

All my other web pages are loading perfectly fine. AOL won't load and says there is a connection error. I need to access my mail and this is a huge inconvenience. Yesterday it worked fine on the same computer.

Dave Latham · 28 June 2014 - 02:54
United Kingdom · BT · Chrome 35.0 on Windows

Unable to access AOL this morning on Ipad or Desktop, router Ok as I can get skype and facebook etc.

Richard Brocklebank · 28 June 2014 - 02:32
United Kingdom · BT · Chrome 35.0 on Mac

Aol and hotmail both down . I think it's a BT issue, as this has happened before and it was BT's fault last time.

Trish Shenton · 28 June 2014 - 01:55
United Kingdom · BT · Chrome 35.0 on Windows

Cannot access aol.com or aol webmail - have done refesh and cleared cache etc but still cant access it.

Diane Jordan Peterson · 26 June 2014 - 18:53
Canada · Shaw Communications · Firefox 30.0 on Mac

Logging on is still sporadic... can't have an email system this bad so after 20 year I may need to rethink my loyalty to AOL. Sure wish someone at AOL would read these comments. My problem is now 3 days old and counting... way too long for me to remain patient as I send 100's of messages each week.

Connie Boyd · 26 June 2014 - 18:15
United States · Frontier Communications · Chrome 35.0 on Windows

still not able to get my emails... tried aol online help... no help there... goodbye aol i was loyal to you for 20 years... not anymire

Sarah Davis Bauer · 25 June 2014 - 04:35
United States · Time Warner Cable · Chrome 35.0 on Windows

I was able to access my email 30 mins ago, but now I cannot access email at all and my password won't work. I have tried to change my password and update account info online, but that won't work either. Please advise.

Yvonne Woudstra Joelson · 25 June 2014 - 04:18
United States · Frontier Communications · Firefox 30.0 on Windows

Keep getting the same message: Error: Oops, due to an unexpected error we are unable to sign you in at this time. Please try again later. Why am I getting this error?

Christy Swann Schlothauer · 25 June 2014 - 04:12
United States · Comcast Cable · Chrome 35.0 on Windows

Error: Oops, due to an unexpected error we are unable to sign you in at this time. Please try again later. Why am I getting this error?

Diane Jordan Peterson · 23 June 2014 - 13:55
Canada · Shaw Communications · Firefox 30.0 on Mac

I have been having a horrible time with AOL for the past week, middle of June 2014. Same trouble with each of our three user names. Slow, will not load, sometime loads, sometimes does not... mostly not. It is an unacceptable service and needs immediate attention. I have been a loyal customer since 1995, but could not put up with much more of this nonsense without switching over to my gmail account for good. I can't believe there are not more June posts here.

I live in Victoria, B.C. Canada, my service provider is Shaw and I use Firefox for browsing.

Steve Langman · 22 June 2014 - 12:55
United Kingdom · TalkTalk · Internet Explorer 11.0 on Windows

I was logged in on another computer but needed to print something off so tried to log in on this computer all I get when I put in my email address and password is "Error: Incorrect Screen Name or Password. "
I can't reset my password as it says the details were created through Facebook, google etc which it was not.

Susan Hall Parastar · 18 June 2014 - 13:47
United States · Comcast Cable · Internet Explorer 9.0 on Windows

Cannot access aol mail. Phone says incorrect username or password. On PC, I get an error page when I attempt to sign in to mail.

Paul Fox · 18 June 2014 - 13:26
United Kingdom · Sky Broadband · Chrome 35.0 on Windows

Aol e-mail account disconnected 30mins ago on my Galaxy S4. Won't accept my password. However, can still log in on-line and view e-mails with same password. No idea what's going on. My wife's account on her HTC one is ok.

Gen Minion · 18 June 2014 - 13:11
United States · Comcast Cable · Chrome 30.0 on Windows

I was able to find a bypass. Try logging in, then when you get the error, go to mail.aol.com and it should let you through to your mail. It did for me anyways.

Connie Boyd · 15 June 2014 - 16:06
United States · Frontier Communications · Chrome 35.0 on Windows

i usually get at least 50+ emails a day, i havent had 1 email for over 3 days what is going on with aol? and can someone tell me what to do to fix it?

Rosemary Gregory · 11 June 2014 - 11:19
United States · Comcast Cable · Chrome 21.0 on Windows

AOL is reachable, but the welcome page keeps disappearing with a "not found" page in its place. Yesterday it was the dreaded blue doughnut, multiple freeze-outs with the "AOL not responding" message on task manager. If I go to another server there's no problem. Sigh...

Gifted Johnson-Wilkinson · 11 June 2014 - 10:19
United States · Time Warner Cable · Chrome 35.0 on Windows

I have not been able to send any emails to other AOL users... It gives me an error message for that user. Please help

Elizabeth Gray Watkinson · 10 June 2014 - 11:03
United States · Xspedius Communications Co. · Internet Explorer 11.0 on Windows

When I try to log into my aol account to get my email it says "FORBIDDEN"

Edit: It actually say FORBIDDen, you don't have permission to access this server.

Sue Casswell · 9 June 2014 - 01:22
United Kingdom · TalkTalk · Chrome 35.0 on Windows

As soon as i try to get AOL my whole computer freezes.. everything else is ok once i turn comp off and restart it. So there has to be a problem at AOLs end?

Haffassa Tempt · 29 May 2014 - 00:18
United States · AT&T U-verse · Chrome 35.0 on Windows

I'm having the same issues. Can't login, message on desktop and smartphone both says password not recognized, followed by the "error" message and to "try back later".

Kathleen Watterson · 29 May 2014 - 00:05
United States · Cox Communications · Safari 7.0.3 on Mac

I'm having the same problem. I can't log in and I get a message on both my laptop and my iPhone saying my password isn't recognized.

Danelle McDermott · 28 May 2014 - 23:48
United States · Comcast Cable · Firefox 28.0 on Windows

Keeps saying "Error: Oops, due to an unexpected error we are unable to sign you in at this time. Please try again later. "

Stacy Cox Kendrick · 27 May 2014 - 11:16
United States · KC Web · Internet Explorer 9.0 on Windows

I cant get aol to load at all. I can sign in but then cant get to my inbox or do anything else. When I click on my Inbox it just says loading. If I try to do anything else I get an error that comes up and sais aol.com is not responding and recover webpage. I click on recover webpage and it takes me back to the loading screen. This has been going on for at least two days.

Nanette Haughton · 26 May 2014 - 05:55
United States · Comcast Cable · Internet Explorer 11.0 on Windows

Keep getting a message saying "can't complete logon". Can't access email on my smart phone either. Anyone else having problems?

Heather Price · 25 May 2014 - 12:35
United States · Comcast Cable · Chrome 35.0 on Windows

Keep getting "Bad Request" when trying to access my webmail. News articles won't open, get another "Bad Request"

John Todd · 20 May 2014 - 13:45
United States · BellSouth.net · Chrome 34.0 on Windows

AOL home page not loading. When it does load, when try to access a news article, page doesn't load. AOL home page blank even after refresh. Its been going on for about a week and getting irritated b/c like AOL.

Katie Martinez · 19 May 2014 - 09:08
United States · Comcast Cable · Chrome 34.0 on Windows

Haven't been able to get onto AOL's home page for several days now. Can still access mail, thankfully.

Evon Gokturk · 17 May 2014 - 19:19
United States · BellSouth.net · Firefox 29.0 on Mac

May 16 - 17, 2014, West Tennessee. AOL Homepage isn't loading -- MOST of the time -- on my iMac OS X 10.6.8. It loads sometimes, but not most of the time. Other pages open fine: Google, Wiki, Amazon, Youtube, TWC -- just not the AOL Homepage. To get my aol mail, i Google AOL, then click mail. That takes me to aol mail, but the AOL Homepage doesn't load.

Jackie Hunt · 17 May 2014 - 07:18
United States · Comcast Cable · Chrome 21.0 on Windows

I own a group group in Yahoo, have always for 7 years recieved my comments through my AOL. Now I do not. I have to go into Yahoo or The Group Home Page to read or write my questions, answers and post. Why did this change. When will this be back to normal. My group members are getting very upset, frustrated and confused with all the changes or errors happening. Please ley me know about this problem and when it will be resolved?

Fanny Parker · 16 May 2014 - 15:30
United States · Comcast Cable · Chrome 34.0 on Windows

I was having problems with my Comcast connection and had to turn the modem off and back on. That is when I started getting a blank page for AOL's main page. I got into my mail box by going to mail.aol.com thereby skipping the main page completely. I have also had the issue of getting errors when trying to open a piece of mail. Eventually I am able to but there is something really strange going on here. It doesn't have anything to do with US, it has everything to do with AOL but now I have to ask, why is COMCAST involved? I had to reboot everything twice to get back on the internet and it wasn't until I did that I was unable to access AOL's main page. It also sounds like everyone is getting the runaround. Hmmm

Jan Pje · 16 May 2014 - 11:11
United States · Comcast Cable · Firefox 29.0 on Windows

Yes, as of 11:07 AM on 5/16/2014, AOL is not functioning here in the Northwest. The main page doesn't even load. Looks like the issue is moving to certain locations over a period of days as not everyone is affected at the same time and some are able to access AOL but not access Mail or send.

Andrew Grimshaw · 16 May 2014 - 00:34
United Kingdom · Be Un Limited · Internet Explorer 9.0 on Windows

I cannot open any AOL e-mail on my account, it simply says "There was an error whilst loading the message. Please try again later" this has now been ongoing for two weeks. Will this change?

Minerva Ruiz Cordova · 14 May 2014 - 12:22
United States · Comcast Cable · Chrome 34.0 on Windows

Cannot email from AOL Mail-receive error message saying "Sorry, we are temporarily unable to send mail. Please try again in a few minutes." I'm at work. I don't have a few minutes. Any advice?

Joyce Henry Lamb · 14 May 2014 - 08:40
United States · Comcast Cable · Firefox 29.0 on Windows

AOL will not load for us we have no issues with FF or IE, this has been going on since early this morning 05/14/2014 started around 1AM

Sterling Dorje · 13 May 2014 - 11:26
United States · Time Warner Cable · Firefox 29.0 on Windows

I use the Desktop 10.1 software for some specific features and to manage multiple email accounts. I cannot sign into my account today. It still works using the 9.7 Software.

Don Burkins · 13 May 2014 - 10:18
United States · Comcast Cable · Safari 5.1.9 on Mac

I'll add that I too am getting the 403 message on both Safari and Firefox, using a Comcast cable connection. Noticed problem about 12 noon est, usa. Have access via phone and tablet, just not on desktop.

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