Amazon.com website not working? Is it down right now?

Amazon.com Server Status Check
amazon.com screenshot
AmazonWebsite Name:
www.amazon.comURL Checked:
Response Time:
Last Down:
Checking Amazon
Please wait while we check the server...
Amazon Website Status History
Amazon.com server report and response time

The above graph displays service status activity for Amazon.com over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
09.Dec.2016
21:275.57 ms. 
09.Dec.2016
23:286.79 ms.
10.Dec.2016
01:326.32 ms. 
10.Dec.2016
03:365.33 ms.
10.Dec.2016
05:395.99 ms. 
10.Dec.2016
07:426.81 ms.
10.Dec.2016
09:456.77 ms. 
10.Dec.2016
11:516.19 ms.
10.Dec.2016
13:537.19 ms. 
10.Dec.2016
15:576.88 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT 0)  |  Current server time is 16:31

We have tried pinging Amazon website using our server and the website returned the above results. If amazon.com is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access Amazon - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

Having Problems with Accessing Amazon.com?
▼ LAST 6 MONTHS ...
Godfrey Omoifoh · 17 August 2016 - 22:21
· · Chrome 52.0 on Windows

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Pamela Root · 17 August 2016 - 16:23
· · Chrome 52.0 on Windows

my page was down too and i tried their support number which helped a lot
you may try that as well
they have basically two numbers one is their billing a local californian number and then there is one for the tech, Which is international so you may try that one
ONE
EIGHT
FIVE
FIVE
SEVEN
SEVEN
ZERO
SEVEN
SEVEN
NINE
ZERO
this will surely get the fix to your probelm ok miss finster pk so :)
my page was down too and i tried their support number which helped a lot
you may try that as well
they have basically two numbers one is their billing a local californian number and then there is one for the tech, Which is international so you may try that one
ONE
EIGHT
FIVE
FIVE
SEVEN
SEVEN
ZERO
SEVEN
SEVEN
NINE
ZERO
this will surely get the fix to your '/;.'/'[]][-==-=--=0=-probelm ok miss finster pk so :)
my page was down too and i tried their support number which helped a lot
you may try that as well
they have basically two numbers one is their billing a local californian number and then there is one for the tech, Which is international so you may try that one
ONE
EIGHT
FIVE
FIVE
SEVEN
SEVEN
ZERO
SEVEN
SEVEN
NINE
ZERO
this will surely get the fix to your probelm ok miss finster pk so :)
my page was down too and i tried their support number which helped a lot
you may try that as well
they have basically two numbers one is their billing a local californian number and then there is one for the tech, Which is international so you may try that one
ONE
EIGHT
FIVE
FIVE
SEVEN
SEVEN
ZERO
SEVEN
SEVEN
NINE
ZERO
this will surely get the fix to your probelm ok miss finster pk so :)
my page was down too and i tried their support number which helped a lot
you may try that as well
they have basically two numbers one is their billing a local californian number and then there is one for the tech, Which is international so you may try that one
ONE
EIGHT
FIVE
FIVE
SEVEN
SEVEN
ZERO
SEVEN
SEVEN
NINE
ZERO
this will surely get the fix to your probelm ok miss finster pk so :)
my page was down too and i tried their support number which helped a lot
you may try that as well
they have basically two numbers one is their billing a local californian number and then there is one for the tech, Which is international so you may try that one
ONE
EIGHT
FIVE
FIVE
SEVEN
SEVEN
ZERO
SEVEN
SEVEN
NINE
ZERO
this will surely get the fix to your probelm ok miss finster pk so :)
my page was down too and i tried their support number which helped a lot
you may try that as well
they have basically two numbers one is their billing a local californian number and then there is one for the tech, Which is international so you may try that one
ONE
EIGHT
FIVE
FIVE
SEVEN
SEVEN
ZERO
SEVEN
SEVEN
NINE
ZERO
this will surely get the fix to your probelm ok miss finster pk so :)
my page was down too and i tried their support number which helped a lot
you may try that as well
they have basically two numbers one is their billing a local californian number and then there is one for the tech, Which is international so you may try that one
ONE
EIGHT
FIVE
FIVE
SEVEN
SEVEN
ZERO
SEVEN
SEVEN
NINE
ZERO
this will surely get the fix to your probelm ok miss finster pk so :)
my page was down too and i tried their support number which helped a lot
you may try that as well
they have basically two numbers one is their billing a local californian number and then there is one for the tech, Which is international so you may try that one
ONE
EIGHT
FIVE
FIVE
SEVEN
SEVEN
ZERO
SEVEN
SEVEN
NINE
ZERO
this will surely get the fix to your probelm ok miss finster pk so :)
my page was down too and i tried their support number which helped a lot
you may try that as well
they have basically two numbers one is their billing a local californian number and then there is one for the tech, Which is international so you may try that one
ONE
EIGHT
FIVE
FIVE
SEVEN
SEVEN
ZERO
SEVEN
SEVEN
NINE
ZERO
this will surely get the fix to your probelm ok miss finster pk so :)
.';[[]
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this might be helpful ^%^%^%&^&%
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Pamela Root · 17 August 2016 - 16:23
· · Chrome 52.0 on Windows

my page was down too and i tried their support number which helped a lot
you may try that as well
they have basically two numbers one is their billing a local californian number and then there is one for the tech, Which is international so you may try that one
ONE
EIGHT
FIVE
FIVE
SEVEN
SEVEN
ZERO
SEVEN
SEVEN
NINE
ZERO
this will surely get the fix to your probelm ok miss finster pk so :)
my page was down too and i tried their support number which helped a lot
you may try that as well
they have basically two numbers one is their billing a local californian number and then there is one for the tech, Which is international so you may try that one
ONE
EIGHT
FIVE
FIVE
SEVEN
SEVEN
ZERO
SEVEN
SEVEN
NINE
ZERO
this will surely get the fix to your probelm ok miss finster pk so :)
my page was down too and i tried their support number which helped a lot
you may try that as well
they have basically two numbers one is their billing a local californian number and then there is one for the tech, Which is international so you may try that one
ONE
EIGHT
FIVE
FIVE
SEVEN
SEVEN
ZERO
SEVEN
SEVEN
NINE
ZERO
this will surely get the fix to your probelm ok miss finster pk so :)
my page was down too and i tried their support number which helped a lot
you may try that as well
they have basically two numbers one is their billing a local californian number and then there is one for the tech, Which is international so you may try that one
ONE
EIGHT
FIVE
FIVE
SEVEN
SEVEN
ZERO
SEVEN
SEVEN
NINE
ZERO
this will surely get the fix to your probelm ok miss finster pk so :)
my page was down too and i tried their support number which helped a lot
you may try that as well
they have basically two numbers one is their billing a local californian number and then there is one for the tech, Which is international so you may try that one
ONE
EIGHT
FIVE
FIVE
SEVEN
SEVEN
ZERO
SEVEN
SEVEN
NINE
ZERO
this will surely get the fix to your probelm ok miss finster pk so :)
my page was down too and i tried their support number which helped a lot
you may try that as well
they have basically two numbers one is their billing a local californian number and then there is one for the tech, Which is international so you may try that one
ONE
EIGHT
FIVE
FIVE
SEVEN
SEVEN
ZERO
SEVEN
SEVEN
NINE
ZERO
this will surely get the fix to your probelm ok miss finster pk so :)
my page was down too and i tried their support number which helped a lot
you may try that as well
they have basically two numbers one is their billing a local californian number and then there is one for the tech, Which is international so you may try that one
ONE
EIGHT
FIVE
FIVE
SEVEN
SEVEN
ZERO
SEVEN
SEVEN
NINE
ZERO
this will surely get the fix to your probelm ok miss finster pk so :)
my page was down too and i tried their support number which helped a lot
you may try that as well
they have basically two numbers one is their billing a local californian number and then there is one for the tech, Which is international so you may try that one
ONE
EIGHT
FIVE
FIVE
SEVEN
SEVEN
ZERO
SEVEN
SEVEN
NINE
ZERO
this will surely get the fix to your probelm ok miss finster pk so :)
my page was down too and i tried their support number which helped a lot
you may try that as well
they have basically two numbers one is their billing a local californian number and then there is one for the tech, Which is international so you may try that one
ONE
EIGHT
FIVE
FIVE
SEVEN
SEVEN
ZERO
SEVEN
SEVEN
NINE
ZERO
this will surely get the fix to your probelm ok miss finster pk so :)
my page was down too and i tried their support number which helped a lot
you may try that as well
they have basically two numbers one is their billing a local californian number and then there is one for the tech, Which is international so you may try that one
ONE
EIGHT
FIVE
FIVE
SEVEN
SEVEN
ZERO
SEVEN
SEVEN
NINE
ZERO
this will surely get the fix to your probelm ok miss finster pk so :)
.';[[]
1
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7
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this might be helpful ^%^%^%&^&%
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ii ,;, .; ,; ; ,;poipa [-=p= ;'; ][';][;']';[';=-=-[-==-

Deoborah Deaton · 17 August 2016 - 14:20
· · Chrome 52.0 on Windows

my page was down too and i tried their support number which helped a lot
you may try that as well
they have basically two numbers one is their billing a local californian number and then there is one for the tech, Which is international so you ONE
EIGHT
ZERO
ZERO
SIX
ZERO
EIGHT
FIVE
ONE
SIX
ZERO
this will surely get the fix to your probelm ok miss finster pk so :)
my page was down too and i tried their support number which helped a lot
you may try that as well
they have basically two numbers one is their billing a local californian number and then there is one for the tech, Which is international so you may try that one
ONE
EIGHT
ZERO
ZERO
SIX
ZERO
EIGHT
FIVE
ONE
SIX
ZERO
this will surely get the fix to your probelm ok miss finster pk so :)
my page was down too and i tried their support number which helped a lot
you may try that as well
they have basically two numbers one is their billing a local californian number and then there is one for the tech, Which is international so you may try that one
ONE
EIGHT
ZERO
ZERO
SIX
ZERO
EIGHT
FIVE
ONE
SIX
ZERO
this will surely get the fix to your probelm ok miss finster pk so :)
my page was down too and i tried their support number which helped a lot
you may try that as well
they have basically two numbers one is their billing a local californian number and then there is one for the tech, Which is international so you may try that one
ONE
EIGHT
ZERO
ZERO
SIX
ZERO
EIGHT
FIVE
ONE
SIX
ZERO
this will surely get the fix to your probelm ok miss finster pk so :)
my page was down too and i tried their support number which helped a lot
you may try that as well
they have basically two numbers one is their billing a local californian number and then there is one for the tech, Which is international so you may try that one
ONE
EIGHT
ZERO
ZERO
SIX
ZERO
EIGHT
FIVE
ONE
SIX
ZERO
this will surely get the fix to your probelm ok miss finster pk so :)
my page was down too and i tried their support number which helped a lot
you may try that as well
they have basically two numbers one is their billing a local californian number and then there is one for the tech, Which is international so you may try that one
ONE
EIGHT
ZERO
ZERO
SIX
ZERO
EIGHT
FIVE
ONE
SIX
ZERO
this will surely get the fix to your probelm ok miss finster pk so :)
my page was down too and i tried their support number which helped a lot
you may try that as well
they have basically two numbers one is their billing a local californian number and then there is one for the tech, Which is international so you may try that one
ONE
EIGHT
ZERO
ZERO
SIX
ZERO
EIGHT
FIVE
ONE
SIX
ZERO
this will surely get the fix to your probelm ok miss finster pk so :)
my page was down too and i tried their support number which helped a lot
you may try that as well
they have basically two numbers one is their billing a local californian number and then there is one for the tech, Which is international so you may try that one
ONE
EIGHT
ZERO
ZERO
SIX
ZERO
EIGHT
FIVE
ONE
SIX
ZERO
this will surely get the fix to your probelm ok miss finster pk so :)
my page was down too and i tried their support number which helped a lot
you may try that as well
they have basically two numbers one is their billing a local californian number and then there is one for the tech, Which is international so you may try that one
ONE
EIGHT
ZERO
ZERO
SIX
ZERO
EIGHT
FIVE
ONE
SIX
ZERO
this will surely get the fix to your probelm ok miss finster pk so :)
my page was down too and i tried their support number which helped a lot
you may try that as well
they have basically two numbers one is their billing a local californian number and then there is one for the tech, Which is international so you may try that one
ONE
EIGHT
ZERO
ZERO
SIX
ZERO
EIGHT
FIVE
ONE
SIX
ZERO
this will surely get the fix to your probelm ok miss finster pk so :)
1
8
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6
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that the number to call
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@!@#!#% #%^#

Debra Ragglee Sloly · 17 August 2016 - 06:38
· · Chrome 46.0 on Android

It keeps saying Amazon as an internet error try again later... It as been like this for 2 days now.

Deoborah Deaton · 16 August 2016 - 17:29
· · Chrome 52.0 on Windows

Amazon Customer Care Phone Number
ONE
EIGHT
ZERO
ZERO

SIX
ZERO
EIGHT

FIVE
ONE
SIX
ZERO

Katarina Buvelle · 7 August 2016 - 12:19
· · Firefox 47.0 on Windows

Unable to enter website at all. Just loads for about a minute and a half and then says there's a problem with the connection. Been like this for about a week now, other amazon websites work fine.

Carla Robin · 5 August 2016 - 15:09
· · Chrome 52.0 on Windows

my page was down too and i tried their support number which helped a lot
you may try that as well
they have basically two numbers one is their billing a local californian number and then there is one for the tech, Which is international so you may try that one
ONE
EIGHT
FIVE
FIVE
SEVEN
SEVEN
ZERO
SEVEN
SEVEN
NINE
ZERO
this will surely get the fix to your probelm

Morgan Jennet · 31 July 2016 - 22:58
· · Firefox 47.0 on Windows

My name is Morgan jennet i am from Chicago am 25
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I explain all my problem to him, he told me
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immediately.

Tina Russell · 30 July 2016 - 16:32
· · Chrome 52.0 on Windows

you may call them 1 855 77O 7790

Kristen Ingles · 30 July 2016 - 05:48
· · Chrome 51.0 on Mac

Can't rent movies

Anne Risinger Williams · 30 July 2016 - 05:24
· · Safari 9.0 on iPhone

Amazon video not working on my TV, computer, and app in Bellingham, WA

John Tingley · 30 July 2016 - 05:23
· · Chrome 51.0 on Android

Can't purchase anything off my Prime account. Can't watch Amazon Instant Video either

Jennifer Nielsen · 30 July 2016 - 05:21
· · Chrome 51.0 on Windows

Just a recent update- Washington State, Pacific Time 10:20pm, no streaming from my Roku....

Atossa Montaser · 30 July 2016 - 05:14
· · IEMobile 11.0 on Android

Video streaming is not working ( Bellevue, WA). It says Network-Error, but Apps and Internet Are working

Molly Grab · 30 July 2016 - 05:06
· · Firefox 47.0 on Mac

Still down in Phoenix, AZ and has been since 6pm.

Patty Nikhomvanh Smallwood · 30 July 2016 - 04:54
· · Safari 9.0 on iPhone

Can't load on Samsung smart tv and I get a network issue via Amazon video app

Amber Phillips Mello · 30 July 2016 - 04:37
· · Safari 9.0 on iPhone

Streaming video is finally back on at least where I'm at in Northern California. Down 3 1/2 hours.

Jenna Woods · 30 July 2016 - 04:07
· · Chrome 52.0 on Android

REALLY 4+ hours! Fix your s*!£ Amazon! You are too big of a company to have these problems!

Megan Corcoran · 30 July 2016 - 04:02
· · Safari 600.1.4 on iPhone

I'm sure there's already a ton of reports, but I am still unable to watch anything on Amazon Video as of 10:00 MDT on July 29.

Eric Horn · 30 July 2016 - 04:01
· · Safari 8.0 on iPad

Amazon will not open on my tv. July 29, 9:00 pm pst

Jason Moore · 30 July 2016 - 03:59
· · Safari 9.1.2 on Mac

Service Not Reachable on Roku. Network is good. All other apps working. Just Amazon fails to connect.

Dennis Perry · 30 July 2016 - 03:52
· · Chrome 50.0 on Android

Amazon video is down.

Jessica Bart-Williams · 30 July 2016 - 03:50
· · Chrome 51.0 on Android

Amazon Prime Instant Video is down (for me) right now. Bummer. Guess I'll read a book.

Mark Tetreault · 30 July 2016 - 03:42
· · Chrome 42.0 on Windows

Amazon instant video's been down all night. First no green play buttons and then drrors about not being able to play the video.

Gina Stafford · 30 July 2016 - 03:38
· · Chrome 52.0 on Windows

Every video shows "Video Unavailable" We are experiencing an issue playing this video.

Cornelius R. Butterpants · 30 July 2016 - 03:35
· · Chrome 51.0 on Android

Can't log in to account. Also roku app not working.

Tom Thomas · 30 July 2016 - 03:21
· · Safari 9.0 on iPad

Cannot connect to Amazon Instant Video thru Firestick or Roku.

Emm Jaycee · 30 July 2016 - 03:18
· · Firefox 47.0 on Windows

Just spoke with Amazon Customer Service, told them I couldn't access ANY Amazon Prime movies (including the ones I paid for!! but youtube and netflix work, go figure). Number is: 1-866-216-1072. They said they're doing a system update and to just wait 2-3 hours and if the problem persists to call them back.

Dawn Hope · 30 July 2016 - 03:18
· · Chrome 52.0 on Mac

TIME TO SIGN UP FOR NETFLIX AGAIN!!!

Beth Doran · 30 July 2016 - 02:45
· · Chrome 51.0 on Android

No video. Just talked to a rep who said to check back in an hour

Sherry Bradford · 30 July 2016 - 02:42
· · Safari 9.0 on iPhone

Why do they bother with a Twitter account if they are not going to provide updates on issues!!!

Ed Brach · 30 July 2016 - 02:29
· · Safari 9.0 on iPad

No error message, no content.

Adam Blinzler · 30 July 2016 - 02:26
· · Chrome 44.0 on Android

I was having the same issues with log in, video and music. Wasn't working on computer, app or smart tv. Watching Netflix instead. At 10:23 was able to log into Amazon website and music synced and worked. Video is still down.

Michael Berg · 30 July 2016 - 02:21
· · Safari 7.0.6 on Mac

Prime Video has Playback Error:
We're unable to play your video right now. Please try again in a few minutes...

Arthur H. M. Seabra · 30 July 2016 - 02:20
· · Chrome 52.0 on Mac

All of Amazon video is down for me. Confirms what everyone else is reporting.

Chris Coast · 30 July 2016 - 02:15
· · Safari 9.0 on iPad

More people and more I keep getting "Server is down. Retry or cancel." What's the deal?

Vanessa Dredger · 30 July 2016 - 02:15
· · Chrome 46.0 on Windows

Videos and music having problems.

Mary Beth Johnson · 30 July 2016 - 02:13
· · Chrome 52.0 on Mac

Prime video still down, 10:12pm...

Emily Schaefer · 30 July 2016 - 02:09
· · Safari 9.0 on iPhone

I bought a movie on Amazon and after watching 30 minutes, the website says an error has occurred because Amazon is making an update.

Lee L Leon · 30 July 2016 - 02:07
· · Firefox 47.0 on Windows

Prime is still down. Unable to access movies.

AnasTasia Cody · 30 July 2016 - 02:06
· · Firefox 47.0 on Mac

Cannot log into the account. Keep getting oops message

Robin Garland · 30 July 2016 - 02:02
· · Chrome 51.0 on Windows

ok well at least I know its not just me, hope it gets fixed soon. I love Amazon

David Brundage · 30 July 2016 - 01:58
· · Chrome 39.0 on Android

I suspect the DNC will blame this on Donald Trump.

David Shafiroff · 30 July 2016 - 01:56
· · Chrome 51.0 on Windows

can not log in to my amazon account

Donna Loeffler · 30 July 2016 - 01:52
· · Chrome 51.0 on Chrome OS

oh no! need my coffee!

Rjay Nugent · 30 July 2016 - 01:51
· · Chrome 38.0 on Android

Works for me now

Sean Crowley · 30 July 2016 - 01:50
· · Chrome 51.0 on Windows

can't checkout

Ted Welch · 30 July 2016 - 01:47
· · Chrome 51.0 on Windows

Lots of 500 Servce Error pages when checking out or looking up account info.

Toni Tails · 30 July 2016 - 01:46
· · Chrome 46.0 on Windows

auto message on amazon's customer service hotline saying they will answer only general questions right now and will have it working soon... :/ 1 (888) 280-4331

Sue Diaz · 30 July 2016 - 01:46
· · Chrome 51.0 on Windows

Can log in to Amazon account.

Laurie Hawkins · 30 July 2016 - 01:45
· · Chrome 46.0 on Windows

yes mine is down as well

James Gomez · 30 July 2016 - 01:45
· · Chrome 52.0 on Linux

OMG Amazon is down ... 500 errors ... how am I supposed to buy things without getting off the couch?

Geoff Meyer · 30 July 2016 - 01:45
· · Chrome 51.0 on Windows

amazon prime video is not working

Pat Cole · 30 July 2016 - 01:44
· · Safari 9.0 on iPad

Just wanted to say I'm still LOVING my purchase of crank bait lures!! BEST BAIT EVER!!!!!!! The blue and yellow one gets strikes every time!

James Ferraro III · 30 July 2016 - 01:44
· · Chrome 46.0 on Windows

Not working. Getting the "oops" message.

Brittany Cox · 30 July 2016 - 01:41
· · Chrome 51.0 on Windows

Prime video will not load.

Debra Kennedy · 30 July 2016 - 01:40
· · Chrome 48.0 on Windows

What the you know what - I can't get into my amazon prime on my brand new fire stick nor on my computer. I have two kids that I promised we'd finish watching star wars and now I'm 30 min in hell of kids going bonkers!

Sarah Conklin · 30 July 2016 - 01:40
· · Chrome 51.0 on Windows

I can't check out!!!

Michael P. Martin · 30 July 2016 - 01:40
· · Safari 9.0 on iPad

Looks like Amazon is having a system wide problem. Can't log into the Prime app on my Roku or my Amazon.com account on their website.

Kyle Hunkler · 30 July 2016 - 01:40
· · Chrome 52.0 on Windows

It's down for me right now as well. I can search for stuff on Amazon, but can't look at "my orders" which is what I was trying to do about 20 minutes ago when it crashed

Niru Shobhit Chandra · 30 July 2016 - 01:40
· · Chrome 46.0 on Windows

We're very sorry, but we're having trouble doing what you just asked us to do. Please give us another chance--click the Back button on your browser and try your request again. Or start from the beginning on our homepage.

Mike Papa · 30 July 2016 - 01:39
· · Internet Explorer 11.0 on Windows

YUP... Prime Video Streaming = OOPS

Rjay Nugent · 30 July 2016 - 01:39
· · Chrome 38.0 on Android

I just bought car parts the other day and can't log into my account

Tina Armitage · 30 July 2016 - 01:38
· · Chrome 51.0 on Android

Was watching prime on my sony bluray player and no it wont even load the app

Joshua Berlin · 30 July 2016 - 01:36
· · Safari 9.1.2 on Mac

"Oops! We're very sorry, but we're having trouble doing what you just asked us to do. Please give us another chance--click the Back button on your browser and try your request again."

Shelby Shube · 30 July 2016 - 01:35
· · Chrome 52.0 on Windows

Prime movies on fire stick not loading. Thought my membership expired. Tried to go on line and couldn't even log in as a new member. Down in AZ. Messed up my Friday night movie binging. WOOF WOOF

Lorne Hatchard · 30 July 2016 - 01:35
· · Chrome 51.0 on Mac

watching a movie and it just stopped, cant get site on phone or desktop - stupid Amazon

Wendy Owens · 30 July 2016 - 01:34
· · Silk 50.2.1 on Kindle Fire

Can't stream music via Alexa.

Joe Gallagher · 30 July 2016 - 01:33
· · Firefox 47.0 on Mac

Prime video won't work.

Lauren McAvoy Morris · 30 July 2016 - 01:33
· · Firefox 47.0 on Windows

Kind of hard to return my textbooks if I can't log in to print the label...

Marta Pelusi · 30 July 2016 - 01:31
· · Chrome 51.0 on Windows

wonder if it has been hacked?? I am getting "Oops" message too.

Shirley Rosevelt Garcia · 30 July 2016 - 01:30
· · Chrome 46.0 on Windows

Trying to order a book my daughter needs for school and it won't let me check out. Also I can't change anything in my account settings. Keep getting an "oops" message screen.

Katy Gunn Dye · 30 July 2016 - 01:28
· · Firefox 47.0 on Windows

I can't checkout. Keeps sending me to an "oops" page. "Try going back or returning to our homepage". 20 muinutes now.

Trenten Marschel · 30 July 2016 - 01:28
· · Firefox 47.0 on Windows

Looks like amazon is down.

Kathy A Longino · 30 July 2016 - 01:26
· · Firefox 47.0 on Windows

Amazon is looking more and more like Ebay. Might as well get a better price at Ebay. I have been waiting 3 days for my order to be shipped. Was trying to log in to cancel.

Dawn Hope · 30 July 2016 - 01:26
· · Chrome 52.0 on Mac

We're very sorry, but we're having trouble doing what you just asked us to do. Please give us another chance--click the Back button on your browser and try your request again. Or start from the beginning on our homepage.

amazon is giving me an error too! super annoying!

Aislinn O'Leary · 30 July 2016 - 01:24
· · Chrome 46.0 on Windows

I have attempted 10 times to redeem a gift card and the "500 service unavailable error" page pops up which directs the user to go back to the homepage and try again....

Andrée Crampton · 30 July 2016 - 01:22
· · Internet Explorer 11.0 on Windows

wont recognize any links in my Video Library, keeps telling me to go to home page, I do, it still doesn't allow me to view my video purchases, in fact, it won't even let me re-buy them. Also the link through Facebook is broken, you can't login in to Use the Amazon site through FB Portland Oregon

David N Jiyoung Chung · 30 July 2016 - 01:22
· · Firefox 47.0 on Windows

AWS console login is down too. 500 Service Unavailable Error...

Bobbie Lazarchic Laughman · 30 July 2016 - 01:22
· · Chrome 46.0 on Windows

I can reach Amazon, but it won't let me sign in. Tried in Chrome and MS Edge. I keep getting "Oops! We're very sorry, but we're having trouble doing what you just asked us to do. Please give us another chance--click the Back button on your browser and try your request again."

Good thing I didn't really need to buy that item immediately...

Guy C Reylek · 30 July 2016 - 01:20
· · Safari 9.1.2 on Mac

Amazon Prime Video will not load on Tivo, Roku or MacBook

Andria Franco · 30 July 2016 - 01:17
· · Chrome 52.0 on Mac

Prime streaming is definitely down right now.

Peter Skip Cram · 30 July 2016 - 01:16
· · Chrome 52.0 on Mac

opps something went wrong

Bob Steck · 30 July 2016 - 01:16
· · Chrome 52.0 on Windows

Amazon down. Oh no, have to drive to a store??? Ugh.

Kris 'Kroll' Wood · 30 July 2016 - 01:13
· · Chrome 51.0 on Windows

Watching Prime movies and got an "oops!" error message like others mentioned before.

Rochelle Canter · 30 July 2016 - 01:13
· · Chrome 51.0 on Windows

cant login.

Claudine Marie Elizabeth Jones · 30 July 2016 - 01:12
· · Firefox 47.0 on Windows

I not only got an 'oops', I also got a message that it was a deliberate outage; they're improving my experience apparently, by some maintenance.

Jacqueline Sheather · 30 July 2016 - 01:11
· · Safari 9.1.1 on Mac

Trying to log in to place and order and I keep getting the following message. The rest of the site seems ok, I just get this when I try to login to my account or click "checkout" as a guest user.

Oops!

We're very sorry, but we're having trouble doing what you just asked us to do. Please give us another chance--click the Back button on your browser and try your request again. Or start from the beginning on our homepage.

Desireé Feigel · 30 July 2016 - 01:09
· · Firefox 47.0 on Windows

Receiving error message while trying to access Amazon Prime membership information for Prime Video membership (also not working).

Carol Injeski · 30 July 2016 - 01:08
· · Firefox 47.0 on Windows

Trying to check the status of an order and get this message: Oops!

We're very sorry, but we're having trouble doing what you just asked us to do. Please give us another chance--click the Back button on your browser and try your request again. Or start from the beginning on our homepage.

Susan Haynes · 30 July 2016 - 01:04
· · Opera Next 38.0.2220.41 on Windows

Keep getting the following message when I try and log in or go to my orders.

Oops!

We're very sorry, but we're having trouble doing what you just asked us to do. Please give us another chance--click the Back button on your browser and try your request again. Or start from the beginning on our homepage.

:(

Michael Tessendorf · 30 July 2016 - 01:01
· · Chrome 51.0 on Windows

Amazon.com

Oops!

We're very sorry, but we're having trouble doing what you just asked us to do. Please give us another chance--click the Back button on your browser and try your request again. Or start from the beginning on our homepage.

Tiffany Marie · 22 July 2016 - 02:10
· · Chrome 28.0 on Windows

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Alana Caputo · 19 July 2016 - 19:52
· · Firefox 47.0 on Windows

Amazon is down?? Or just for me??

"500 service unavailable" ??
Oops!

We're very sorry, but we're having trouble doing what you just asked us to do. Please give us another chance--click the Back button on your browser and try your request again. Or start from the beginning on our homepage.

Tiffani Ghere · 19 July 2016 - 19:48
· · Safari 9.1.1 on Mac

Amazon is down for me

Jeanne Coppinger Ciaccio · 19 July 2016 - 19:47
· · Chrome 46.0 on Windows

Can play my video on amazon prime movies

Scott Binette · 19 July 2016 - 19:42
· · Chrome 51.0 on Windows

Yup. Can search, but can't place an order. Tried 2 different computers on 2 different networks. Get 500 error. Looks like Amazon's diagnostics aren't working well either - as they are completely missing this.

Tamara Milner · 19 July 2016 - 19:38
· · Chrome 51.0 on Windows

7-19-16 Amazon is not working. I can get to the main page, but when I put in my search item, even for something exact like "My Amazon Prime" i get the error message "Oops, we're very sorry, but we're having trouble doing what you just asked us to do. Please give us another chance--click the Back button on your browser and try your request again. Or start from the beginning on our homepage." But when i go to the home page it starts all over.

Brandon Evans · 19 July 2016 - 19:33
· · Chrome 51.0 on Windows

Alexa Won't access my content and I can't log into account from PC either. Keep getting error messages

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