Amazon.com website not working? Is it down right now?

Amazon.com Server Status Check
amazon.com screenshot
AmazonWebsite Name:
www.amazon.comURL Checked:
Response Time:
Last Down:
Checking Amazon
Please wait while we check the server...
Amazon Website Status History
Amazon.com server report and response time

The above graph displays service status activity for Amazon.com over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
29.Apr.2016
07:070.99 ms. 
29.Apr.2016
09:070.33 ms.
29.Apr.2016
11:080.89 ms. 
29.Apr.2016
13:090.63 ms.
29.Apr.2016
15:101 ms. 
29.Apr.2016
17:220.88 ms.
29.Apr.2016
19:221.01 ms. 
29.Apr.2016
21:220.89 ms.
29.Apr.2016
23:221.1 ms. 
30.Apr.2016
01:230.87 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT 0)  |  Current server time is 01:26

We have tried pinging Amazon website using our server and the website returned the above results. If amazon.com is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access Amazon - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

Having Problems with Accessing Amazon.com?
▼ LAST 24 HOURS ...
Deb Mahaney-Wood · 18 hours 32 mins ago
· · Internet Explorer 10.0 on Windows

I have tried repeatedly to checkout and just does nothing. HELP! I want to order my items ASAP. Thx!

▼ YESTERDAY ...
Tony Nacelewicz · 1 day 7 hours ago
· · Chrome 49.0 on Windows

Individual product pages not loading in Chrome.

▼ LAST 7 DAYS ...
Tere Clippard Stevens · 3 days 7 hours ago
· · Safari 9.1 on Mac

Amazon search just loads and loads and then crashes.

John Oliveria · 3 days 9 hours ago
· · Firefox 45.0 on Windows

Amazon is up, But the Kindle store is Down.

Audrey Sherba Dorofy · 4 days ago
· · Silk 49.3.1 on Kindle Fire

I cannot access Amazon video on my Fire stick or through the app on my BluRay player right now. But I can get Netflix fine.

Elethe Graham Hatfield · 4 days ago
· · Chrome 50.0 on Windows

amazon is not working but all of my other streaming is fine

Samuel Johnson · 24 April 2016 - 01:10
· · Safari 9.1 on Mac

Amazon prime is down

▼ LAST 30 DAYS ...
James Splaine · 21 April 2016 - 23:53
· · Chrome 49.0 on Mac

and it's back up

James Splaine · 21 April 2016 - 23:49
· · Chrome 49.0 on Mac

Down for me right now

Carol Hill · 21 April 2016 - 15:47
· · Chrome 49.0 on Windows

I can not get google on my kinndle fire tablet

Andi Roehr · 19 April 2016 - 08:42
· · Chrome 49.0 on Mac

When I try to click on a specific song it plays a completely different song not even the same group or muscian. Can't get so ng to stop or pause. When i click it it will come back on playing that same song

Bridgette Blackwood · 8 April 2016 - 17:14
· · Chrome 44.0 on Windows

I can not log into my account.

Don Hopkins · 5 April 2016 - 08:34
· · Chrome 49.0 on Windows

can't load amazon on Chrome

Adrian Smith · 2 April 2016 - 03:28
· · Chrome 49.0 on Mac

Can't view or cancel an order

▼ LAST 6 MONTHS ...
Damon Spencer · 26 March 2016 - 14:38
· · Chrome 49.0 on Windows

Can't login, changed password 5 times

Madeleine Monat · 26 March 2016 - 13:38
· · Safari 9.0.3 on Mac

Cannot add items to cart. Observed this on 3/25 /16 and again today 3/26

Kathleen Caward · 24 March 2016 - 16:49
· · Chrome 49.0 on Windows

I'm unable to "chat" with a representative.

Paulette Parrino · 24 March 2016 - 00:19
· · Chrome 49.0 on Windows

I can watch amazon prime on my computer but it says network down on the tv

Lisa Ann · 18 March 2016 - 20:42
· · Chrome 49.0 on Windows

Amazon reviews are usually posted in less than five minutes. As of 4:00pm EST today they are not posting at all after 43 minutes now.

Ÿrñ Çëdÿ · 17 March 2016 - 02:08
· · Safari 9.0 on iPad

I cant log into my account, what the hell's going on?

Ray Flynn · 16 March 2016 - 13:45
· · Safari 9.0 on iPhone

I need to return 3 items I bought; they were to fix my heat system but it could not be fixed and I need to know if the return labels are in the boxes, or please give me the address to do something. Incidentally, I too keep having problems when I (not with Siri) ask or change a question. It's very frustrating,!!!

Miims Twocatsmom · 15 March 2016 - 23:54
· · Safari 7.1.8 on Mac

called customer service- was on for 26 minutes with person who knew absolutely nothing,put me on hold, and then hung up.... must have been time to go home.

Miims Twocatsmom · 15 March 2016 - 23:52
· · Safari 7.1.8 on Mac

can't click to put anything in cart
actually nothing happens when clicking on anything at all

Nancy Jones Rudd · 14 March 2016 - 22:20
· · Chrome 48.0 on Windows

My husbAND HAS been charged of his card for a prime membership that he did not apply for. He would like to have this removed from his charge card. Please get back to us. Thanks

Sulynn Todd Dellinger · 14 March 2016 - 20:37
· · Internet Explorer 11.0 on Windows

I sign on, browse and look at my cart...the little circle turns and turns, and then says page can't be displayed. Has happened 3 times today

Philip Bird · 12 March 2016 - 17:29
· · Chrome 49.0 on Mac

can not place orders on Amazon

Dorothy Foster · 10 March 2016 - 22:17
· · Chrome 48.0 on Windows

Cannot order .. says page unresponsive over and over..same on chrome and yahoo... this has been happening all the time... cannot order from amazon....

Alma Realm · 10 March 2016 - 19:55
· · Chrome 48.0 on Windows

It's back- amazon

Jennifer E. Lentz · 10 March 2016 - 19:43
· · Chrome 48.0 on Windows

yesterday netflix, today amazon... upstate NY

Leah Garr · 10 March 2016 - 19:42
· · Chrome 34.0 on Android

Its working now

Sandra Exendine · 10 March 2016 - 19:41
· · Silk 48.2.2 on Kindle Fire

No Amazon.com, central Oklahoma. Are you guys being held hostage? Like the hospital?

John Robert Gehring · 10 March 2016 - 19:41
· · Internet Explorer 11.0 on Windows

Give it a few Minutes folks its up here in Chicago

Susan Livingstone Montana · 10 March 2016 - 19:40
· · Internet Explorer 11.0 on Windows

!!!!!!

Joel Weinberger · 10 March 2016 - 19:40
· · Firefox 45.0 on Windows

Back on in Michigan

J Max Doty · 10 March 2016 - 19:40
· · Firefox 44.0 on Windows

Amazon.ca is online but sluggish... who care huh? = )

Susan Livingstone Montana · 10 March 2016 - 19:40
· · Internet Explorer 11.0 on Windows

DOWN!!!

Robert Blanchard · 10 March 2016 - 19:40
· · Firefox 44.0 on Windows

Was down in Colorado, came up when I tried again at 12:38 MST

Darya Vassina · 10 March 2016 - 19:39
· · Chrome 49.0 on Windows

Same in Madison, WI

Diana Lewis · 10 March 2016 - 19:39
· · Chrome 48.0 on Windows

Down in Central Florida. Lots of people in Florida (and Colorado among other places) with the same issue.

Thelma Giomi · 10 March 2016 - 19:39
· · Chrome 47.0 on Android

Cannot access website or my account

Christine Fowler · 10 March 2016 - 19:38
· · Chrome 48.0 on Windows

When I look up a video, there is nothing on the list.

Mick Mena · 10 March 2016 - 19:38
· · Chrome 48.0 on Android

Anonymuse?

John Robert Gehring · 10 March 2016 - 19:38
· · Internet Explorer 11.0 on Windows

ITS BACK AMAZON IS BACK

Peter Lupia · 10 March 2016 - 19:38
· · Chrome 49.0 on Windows

20160310 Down in El Paso. Website on my computer and Prime video on my Xbox One.

Jeff McGuire · 10 March 2016 - 19:37
· · Chrome 49.0 on Windows

Ask Alexa "what happened to Amazon?"

Janice Fox · 10 March 2016 - 19:36
· · Chrome 48.0 on Windows

Down in colorado

Jeff Garruba · 10 March 2016 - 19:36
· · Opera Next 35.0.2066.92 on Windows

Up but not all items

Tracy Smith · 10 March 2016 - 19:36
· · Safari 8.0 on Mac

No Amazon access in Colorado

Audrey Lively · 10 March 2016 - 19:36
· · Safari 8.0 on iPhone

Amazon is down. Time to buy stock!

Denise Davenport · 10 March 2016 - 19:36
· · Safari 9.0 on iPhone

Down

Erin Camp Worland · 10 March 2016 - 19:36
· · Safari 9.0.2 on Mac

I wonder if there are a number of fraud issues, and that's why the site is down, or something.

Michelle Marie Johnson · 10 March 2016 - 19:36
· · Chrome 48.0 on Windows

this is massively incovient. was right in the midle of reading a book, and now i cant finish it. amazon is down

Jake Reinhardt · 10 March 2016 - 19:35
· · Chrome 34.0 on Android

Though it might have been a DNS or data issue at first, but I was wrong. Amazons shopping website and android app are completely down. I'm sure they are working on it.

Beech Tree · 10 March 2016 - 19:35
· · Firefox 44.0 on Mac

down in central massachusetts

Direnc Uyanik · 10 March 2016 - 19:35
· · Chrome 48.0 on Windows

Amazon is down.. I have never seen Amazon down before...

Ty Hurd · 10 March 2016 - 19:35
· · Firefox 43.0 on Windows

WOW, down for 15 minutes so far - crazy...

Terry Foote · 10 March 2016 - 19:35
· · Safari 9.0.2 on Mac

It's down for me

Roy Stillwell · 10 March 2016 - 19:35
· · Firefox 44.0 on Windows

Was listening to music and it stopped. ugh. Never seen Amazon down. Must be bad.

Stephanie Grant · 10 March 2016 - 19:34
· · Chrome 48.0 on Windows

Amazon is down in the Northeast U.S. as well.

Sebastián Velasco · 10 March 2016 - 19:34
· · Chrome 48.0 on Windows

First time that I see this... Amazon down :/

David Cash · 10 March 2016 - 19:34
· · Chrome 46.0 on Windows

Site and app (android) are both down. :-(

Kathy George · 10 March 2016 - 19:34
· · Silk 48.2.2 on Kindle Fire

Can't access anything at Amazon.com. no orders, no video content. Never happened before. Cyber terrorism?

Ban Mê Thuộc · 10 March 2016 - 19:32
· · Chrome 48.0 on Windows

it is down now, 2:32pm, 03/10/2016
never seen this in my life.

Reiny Dey · 10 March 2016 - 19:32
· · Firefox 44.0 on Windows

This might save me some money!

Ken Hamilton · 10 March 2016 - 19:32
· · Chrome 48.0 on Windows

down in Hawaii

Denise Dean · 10 March 2016 - 19:32
· · Safari 600.1.4 on iPhone

Yup - Down in Chicago

Jen Ozment · 10 March 2016 - 19:32
· · Chrome 48.0 on Windows

I jusy got a strange email claiming to be from Amazon askingme to update or confirm my billing info, tried to go to the site and it says sorry we cannot process your request. Everyone be careful.....

William Yelverton · 10 March 2016 - 19:32
· · Firefox 44.0 on Windows

Amazon is down

Gee Rachel · 10 March 2016 - 19:31
· · Chrome 48.0 on Windows

Yes, amazon is down. I guess there is a first for everything.

Pachy OS · 10 March 2016 - 19:31
· · Chrome 48.0 on Windows

Yup.... it is down...

Tristan Morris · 10 March 2016 - 19:31
· · Chrome 48.0 on Windows

Website is down. Not completly, but common "page not found" errors. Pages are loading intermittantly.

Robin Fayzee Rastello · 10 March 2016 - 19:31
· · Safari 6.1.6 on Mac

Yep been buying from amazon for years never seen the site go down like this.

Patricia Cattaro · 10 March 2016 - 19:30
· · Safari 6.1.6 on Mac

Amazon is DOWN! Once Trump is in office, this will be the norm; along with food rations - JK- Trump won't allow anyone to have food, housing, or healthcare; even if they work for it.

Walter Vernovsky · 10 March 2016 - 19:30
· · Firefox 41.0 on Windows

Never seen Amazon down before.

Victor Hanson · 10 March 2016 - 19:29
· · Chrome 48.0 on Windows

I'm just geting the We're Sorry! page right now upon refreshing.

Konni Chiwa · 10 March 2016 - 19:29
· · Chrome 48.0 on Windows

Amazon stock down too?

Kerry Weston · 10 March 2016 - 19:28
· · Chrome 48.0 on Windows

The amazon.com website is down. I can’t check my orders or even access the site.

Leonard Papagno · 10 March 2016 - 19:28
· · Internet Explorer 11.0 on Windows

Could be a DOS

Cindy M · 10 March 2016 - 19:28
· · Firefox 44.0 on Windows

So strange! Never seen this before...AMAZON.com is down for EVERYONE, not just you.

Rhonda Norris Maltsberger · 10 March 2016 - 19:27
· · Firefox 44.0 on Windows

No response

Deby N Nigel Coles · 10 March 2016 - 19:24
· · Chrome 48.0 on Windows

wow, that's something I never expected to see! Amazon down for everyone.

Brianna 'Breezy' Lewis · 10 March 2016 - 19:24
· · Safari 9.0.3 on Mac

Amazon is definitely down....Error messages...

Amy McConnell · 10 March 2016 - 19:22
· · Chrome 48.0 on Windows

Anyone have any idea what's going on?

Matt Sebranek · 10 March 2016 - 19:19
· · Firefox 44.0 on Windows

Was at my cart when I tried to move isopropyl alcohol to my 'save for later' items, from then forward everytime I try to go to my cart I get the message "An error occurred when we tried to process your request. Rest assured, we're working to resolve the problem as soon as possible. If you were trying to make a purchase, please check Your Account to confirm that the order was placed. We apologize for the inconvenience"

Kathleen Marszalek · 10 March 2016 - 07:18
· · Safari 9.0 on iPhone

I have an iPhone 6s+. I can access the first page describing an item however when I click to see options such as color, size etc I only get a blank screen.

Allison Fairchild-Williford · 9 March 2016 - 05:34
· · Chrome 48.0 on Android

Won't load videos and play back error message

Keith Hughes · 5 March 2016 - 19:10
· · Safari 9.0.3 on Mac

Can'nt connect with Aazon Website since around noon 3-5-16

Leslie Swan · 29 February 2016 - 18:50
· · Chrome 48.0 on Windows

I've been trying to complete a transaction for three days now. What is going on?

John Herraghty · 29 February 2016 - 00:12
· · Chrome 48.0 on Windows

amazon.com is down from cleveland, ohio. The rest of the interwebs are accesible. amazon is not pingable but does resolve in DNS. aws.amazon.com is up from my region. Guess Amazon is having some interesting internal network probs.

Antoinette Ellison · 28 February 2016 - 05:06
· · Chrome 48.0 on Android

I've not been able to load the page or the app for over a week now. It does simi load on the app and was able to search for something I wanted and ordered but can't check on progress on any order.

Amanda Clark · 27 February 2016 - 21:02
· · Chrome 48.0 on Android

Page won't load. Using chrome and Metro PCS browser..on a brand new android phone. Doesn't work on my old one. In fortworth texas

John Montone · 27 February 2016 - 15:45
· · Chrome 48.0 on Windows

I'm getting a very limited and strange looking page.

Nydra Dawson · 25 February 2016 - 10:15
· · Chrome 48.0 on Android

Can't log into my account even after attempting to change password several times. Called customer service & was told I would receive an email & the problem would be fixed & I haven't. Also just made a purchase & I can't check the status of my order. This needs to be fixed ASAP. VERY UNSATISFIED!!!!

Valerie Treffeisen · 24 February 2016 - 18:33
· · Chrome 47.0 on Android

Can't get Amazon to load properly 3 days now, can't reach website through browser or app. On Samsung android.

Dawn Bolick McEwen · 20 February 2016 - 06:10
· · Safari 9.0 on iPhone

Cannot get Amazon to load my kindle purchases after going to 3 different wifi sites and shutting down and restarting my Kindle numerous times. No problems with payment. Works on my phone. Not Kindle

Kimberly Smith · 20 February 2016 - 00:58
· · Chrome 47.0 on Android

Cannot access the Amazon Website Nor the Amazon App. I've tried everything to get just the website to work...clearing cookies, cache and using different browsers and no help. The App is doing the same thing and I've tried uninstalling several times and reinstalling and no help there. On both the website and app its taking forever to load and then its just usually a blank page. When you do get it to load it comes up very buggy and the images won't load at all and it won't let you do anything at all. I'm not the only one that's having these problems...I've seen several others having the same problems. I contacted Amazon and they said there haven't been any problems or reports from others, but with how many I've seen having the same problems and posting it either online or on the Google Play Store I don't believe that. Hoping it's fixed quickly.

Kimberly Smith · 20 February 2016 - 00:50
· · Chrome 47.0 on Android

Cannot access Amazon Website Not the Amazon app. The page will not load same with the app and when it does it comes up all buggy, images will not load and won't allow you to do anything. I'm not the only one, I've seen several others having the same issue. I contacted Amazon and they said there have been no other problems reported, but with the amount of people I've seen online and on Google Play Store having the same problems I don't believe that. Hope it gets fixed quickly...

Chas Ellsworth · 19 February 2016 - 23:08
· · Chrome 48.0 on Windows

Down all over Georgia and Florida the problem is not with the main page www.amazon.com but with the SECURE https servers at AMAZON . On Feb 17 it wouldnt load on my desktop and today Feb 19 it wont load any amazon app on android

Donna Barger Cuzzort · 15 February 2016 - 04:27
· · Chrome 48.0 on Mac

Amazon does not work with Google Chrome but does with some other browsers. Please fix the Chrome issue it has been going on for weeks.

Lenore Riegel · 14 February 2016 - 16:33
· · Firefox 44.0 on Mac

Amazon won't take payments on my account. I tried Firefox and Safari. It goes into a loop when processing payment.

View Older Comments

Remaining 246 more comments.

Submit a comment using your Facebook ID.

Is Amazon.com down for you right now? Submit your comments about Amazon.com service status or report an issue below to let others know that they aren't the only ones having trouble. Please note that your country, service provider and browser information will be displayed next to your comment to better analyze a possible outage.