website not working? Is it down right now? Server Status Check screenshot
Air CanadaWebsite Name:
www.aircanada.comURL Checked:
Response Time:
Last Down:
Checking Air Canada
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Air Canada Website Status History server report and response time

The above graph displays service status activity for over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
04:190.87 ms. 
20:551.08 ms.
01:211.17 ms. 
03:440.99 ms.
09:311.88 ms. 
12:300.9 ms.
14:361.87 ms. 
17:120.95 ms.
05:016.82 ms. 
10:320.88 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT 0)  |  Current server time is 16:12

We have tried pinging Air Canada website using our server and the website returned the above results. If is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access Air Canada - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

Having Problems with Accessing
Terry Street · 29 October 2015 - 00:28
· · Chrome 33.0 on Linux

Flight status is not responding for last hour or so.

Dawn-Peter Myles · 5 October 2015 - 14:24
· · Firefox 41.0 on Windows

Cannot validate Aeroplan numbers

Davis Strong · 8 September 2015 - 20:22
· · Firefox 40.0 on Windows

Due tu a technical issue, it is currently not possible to retrieve a booking online. Please try again later or contact Air Canada Reservations for assistance (kindly have your booking reference available).
We are working to resolve the issue and apologize for any inconvenience this situation may cause. 2015.09.08 1622 hrs

Gunnar Sletmo · 20 August 2014 - 12:24
Canada · Videotron Ltee · Safari 7.0.5 on Mac

Air Canada is up to its old tricks again. Have twice put in all the information for reservations for three (names, phones, seat preference). As I press "continue" it wants me to start all over again, fill in names etc, In fact, on first try it remembered my name and of my usual second passenger. When it asks me to start all over again, it no longer has my name and phone numbers. I (stupidly?) tried again with another computer. What a frustrating waste of time.

Jacqueline Bossé · 28 May 2014 - 10:17
Canada · Rogers Cable · Chrome 35.0 on Windows

impossible to receive information about the flights I asked for. I get the following message : javascript : check PromoPlaceHolder check flight search cookies status;, if (submit PopUp (flights form Action) do nothing.
Please let me know what I should do. Thank you.

Marg Savage Lunn · 23 March 2014 - 09:03
Canada · Rogers Cable

won't accept one way or TO city when trying to book.

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