website not working? Is it down right now? Server Status Check screenshot
Windstream CommunicationsWebsite Name:
www.windstream.netURL Checked:
Response Time:
Last Down:
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Windstream Communications Website Status History server report and response time

The above graph displays service status activity for over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
17:5621.01 ms. 
20:5320.81 ms.
23:3024.04 ms. 
02:0720.73 ms.
05:4021.17 ms. 
11:4320.34 ms.
13:5820.64 ms. 
16:0921.07 ms.
18:5920.63 ms. 
22:2021.31 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT 0)  |  Current server time is 00:12

We have tried pinging Windstream Communications website using our server and the website returned the above results. If is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access Windstream Communications - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

Having Problems with Accessing
Peg Formanek · 17 July 2016 - 00:44
· · Safari 600.1.4 on iPad

We have not dial tone on landline in Wilber, NE

Mary Norman Hanson · 15 July 2016 - 00:10
· · Chrome 51.0 on Windows

So slow, not working good . Can't play games or watch Netflix. Hasn;t worked good for a week. Please get it fixed. We pay to have internet service 24,7 and I'm not getting it.

Sadie Herndon · 6 July 2016 - 14:34
· · Chrome 51.0 on Android

No internet hung up on twice by automated service, Finally got through was told that my resolution date was next Monday the 11th did not give me a ticket number. Big Lake Minnesota, Only provider in area.

Bobby Munlin · 27 June 2016 - 18:03
· · Chrome 49.0 on Windows

Haven't beem able to us FireFox for the last 5 days, won't even let me reinstall it !

Allena Davis Slatten · 25 June 2016 - 17:59
· · Chrome 51.0 on Android

Cable and internet down can't do live chat can't reach anyone by phone been in hold forever I hate this company wrist customer service ever makes me sick I spend so much money to get shit service!

Camarie Bauer · 25 June 2016 - 02:31
· · Chrome 51.0 on Android

Internet outage needs to be resolved asap!

Dawn Obniski · 9 June 2016 - 00:01
· · Firefox 46.0 on Windows

Can not access email. Consistently locks up and can not login from the log in page and says it can not run script

Cedric BeckyMan English Jr · 4 June 2016 - 11:35
· · Chrome 50.0 on Android

Internet access interrupted @ 6 am. Unplugged modem and did a fix on laptop 3 times and still not working.

Pamela Price Murphy · 3 June 2016 - 14:08
· · Safari 9.0 on iPhone

My internet has been out for 3 damn days &. Can't get through on 800 number this is really terrible service & I will be switching it very soon. I'm really surprise you all have any customer at all. I also think regular internet doesn't work so you all get people to pay for up grade to make money shitty service will not have it again

Dawson Ville · 16 May 2016 - 01:47
· · Safari 9.0 on iPad

Pay for 10 gb... Lucky to pull 1 - 1.5. Have done all typical fixes... Its on your end windstream. This is a major ongoing every weekend issue. Please fix it.

Dawson Ville · 16 May 2016 - 01:46
· · Safari 9.0 on iPad

Dawsonville ga...harmony church rd/ga400 area...biscayne at lanier subdivision. Out and extrememly speratic for last 3 hours. Please fix asap

Wendy Lee · 3 May 2016 - 10:23
· · Chrome 50.0 on Android

Miserably inconsistent service. The only thing consistent, is that once a week you are guaranteed to be down for a half an hour to 4 hours. Customer service stinks because they know they have landlocked regions where we have no other option. I wish the FCC would force them to work or shut them down. They abused the system by coming into small regions buying up service and then providing miserable service. We have no other option but this abysmal useless clunky outdated excuse for internet.

Gail A Spink · 13 April 2016 - 17:39
· · Chrome 48.0 on Android

We have no internet in the 386 area codr

Mark Coughlin · 8 February 2016 - 16:08
· · Safari 9.0.3 on Mac

Windstream internet is down on Lugnut Lane in Mooresville, NC 28117

Sharon Carroll · 2 January 2016 - 13:39
· · Chrome 11.0 on Linux

Windstream is off again. Was off and on all day yesterday and went off last night and is still off

Anthony West · 1 January 2016 - 12:35
· · Chrome 47.0 on Android

Terrible service

Margaret Ann Landis · 21 September 2015 - 02:47
· · Chrome 45.0 on Android

My internet and phone has been out for 2 days and I cannot contact windstream my phone should be on because of medical reasons my internet and phone has been out for 2 days and I cannot contact windstream my phone should be on because of medical reasons and Rincon georgia

Anne Eliese Langley · 18 September 2015 - 17:49
· · Safari 8.0 on iPhone

Prentiss ms entire town shut down due to windstream DSL can't use your debit card or conduct Internet business for 6 hours now

Jerry Crabtree · 30 August 2015 - 12:46
· · Chrome 44.0 on Android

Internet is down in elizabethtown ky for last two days.

Wayne Sorrows · 31 July 2014 - 13:19
United States · Windstream Communications · Chrome 36.0 on Windows

what make's it so bad is that windstream wont let any other isp co's give service in their service area it has been messed up in my area for 3 or 4 months i am almost ready to cancel my account

Dave Evans · 2 July 2014 - 02:17
United States · Windstream Communications · Chrome 35.0 on Windows

even at 4 am windstream internet is having extremely high ping. usually the ping is decent after 2 am but right now is absolutely horrible. they need more servers, they are overloaded but of course they are too greedy to even do that much. if i had any other isp service in my area i would drop windstream immediately and permanently.

Karen E La Sota · 19 June 2014 - 07:17
United States · Windstream Communications · Internet Explorer 8.0 on Windows

My internet and phone has been out since yesterday and of course, Windstream is not reporting any outages. Perhaps if the support teams would have reliable data - things could change for the better - even thought they haven't for 10 years or so.

Ruth Ann Edwards · 15 May 2014 - 05:08
United States · Viasat Communications · Safari 5.1.9 on Mac

well all down sites say windstream is up and running perfectly, yeah right, my phone has been out for over 24 hours now. thought it was a minor glitch and they'd be back up soon, but nope, not the case. hope hubby doesn't have another stroke and we need an ambulance any time soon. thanks windstream for your impeccable service!!! (SNARK)

Sherri Frieze Kilby · 22 April 2014 - 09:52
United States · Windstream Communications

My internet is soooo slow and a lot of stuff won't load. I am so frustrated because I can't get them on the phone either!

Chris Kelly · 9 April 2014 - 07:08
United States · Windstream Communications

Yes, we are experiencing issues, as well.
My Husband and I, live in Texas, and have been with Windstream since December. Although we have found the Customer Service and Support polite, we have not been able to go one solid week, without experiencing internet issues. They go down A LOT, and it has been MONTHS now, and they still have not found the solution :(

Craig Stafford · 8 April 2014 - 18:41
United States · Cox Communications

we have more service issues with windstream here in Norfolk than with any other company i've ever done business with. probably time to find a new provider! They are the most indifferent, unhelpful and non concerned business folks I've had to deal with. If they were to burn to the ground this instant, I could not be more delighted.

Karen Addington Davis · 12 December 2013 - 16:19
United States · Windstream Communications

I need to download my se4curity that I am paying for

Dick Sobolewski · 8 December 2013 - 16:24
United States · Charter Communications

My email has been down for almost a week... When i try to connect to my email it redirects me to a blank white page... I have talked with four customer service reps and 1 so called windstream computer tech... just got off the phone with them and i am now waiting for a supervisor to return my call... i think it is time to find a different internet provider... Had enough of this crap in New York State !!!

Val Bennett · 8 October 2013 - 19:26
United States · Windstream Communications

I have talked with 2 different techs and both say I need the yellow cord replaced from the tower to the box. how do I get another one, they didn't offer to tell me plus it runs so slow it is almost impossible to get on.

Brian Hah · 28 September 2013 - 10:52
United States · AT&T U-verse

Windstream our Internet is down again. These outages are simply reprehensible guys.

Linda Fitzpatrick · 9 September 2013 - 12:07
United States · Windstream Communications

Where I live in northeast GA, Windstream is our only internet option. Daughter-in-law is taking online classes which have been a nightmare for her. We pay for services we only receive part of the time...SO WRONG!!

Robert Baldwin · 31 August 2013 - 14:10
United States · Windstream Communications

Windstream net is out again. Since I am on their, this customer is a "whiner and complainer list, " I am sure it isn't their "problem." Read the complaints above and heed their message.

Mary Ellyn Williams · 31 August 2013 - 10:18
United States · Windstream Communications

Windstream will not stream ESPN ?? Called and was told "Windstream is having problems with ESPN - no wonder dealing with a bunch of reps that have no clue what do when a problem arises. Hope charter or any provider shows up soon. Would use dish except for trees around the house

Elicia Dawn Holly · 24 August 2013 - 18:35
United States · Windstream Communications

NO EMAIL service for haven't had any since around 1 o'clock today...

Linda F Jeffcoat · 14 August 2013 - 10:07
United States · Windstream Communications

my windstream main page is ONLY showing part of page I can get to e mail but no info shows under windstream is hiring!! whats up with this???

Franklin Brooks Jr · 12 August 2013 - 10:58
United States · PAETEC Communications

What's going on???.. Our internet has been slow, sluggish, and non-existant!!!... Have been having this problem for a couple of weeks now... Is anyone else having internet trouble?.. Their help desk keep saying it's our building... Well we are not the only tenants in the building and everyone else 's internet is running fine... Ours comes up then goes out almost immedietly... Windstrem should give refunds to their customers... I think they SUCK!!!... begging my boss to transfer to Comcast. I believe they would do a better jod

Breandan Frederick · 12 August 2013 - 07:53
United States · Windstream Communications

Last down 1 week ago? What a load of BS. Mine has gone down three times in the last three days. I live in west ky and can't get any other phone service here. When I can contact them, all they say is they are updating the lines. I've been in this position before, with at&t, but it I hardly ever noticed. I'm tired of having service that's worse than a third world country in the sixties. I'm looking into satellite.

Don Thomas · 8 August 2013 - 09:37
United States · AT&T Internet Services

We were out in Ephrata, PA at 2 of our retail clubs, and were told that Windstream is down in all of PA. It's come back up, but has shut down on an intermittant basis. What is going on here?

Sherry G Wall · 2 August 2013 - 17:37
United States · Windstream Communications

ATTENTION: all Windstream customers in Pridgen, Broxton, Georgia and surrounding areas::

If you are having problems with internet connection.. nothing will be done until enough complaints are received in Moultrie office. Call and talk to Darrell Baron in Moultrie office at: 229-890-4400. Please everyone call and complain every single time your internet service is not working. Thank you all so very much!!

Carla N. Perry-Carey · 23 July 2013 - 03:19
United States · Comcast Cable

We can't dial out, can't reach anyone at 800-600-5050, tried regular escalation, can't reach anyone there either. This is a continue problem with Windstream and needs to be corrected - we are a 24/7 call center and can't dial out. Oh our main line is just dead air when you call it. This is absolutely rediculous

Jim Steinhouse · 5 July 2013 - 13:13
United States · Comcast Cable

Our phones went down this afternoon, data is up. We have had lots of rain in Nashville the last 2 days.

Yvonne Kimbrell · 26 June 2013 - 03:18
United States · Windstream Communications

why is windstream so slow with everything I try to bring up?

Ann Caspar · 10 June 2013 - 09:50
United States · Windstream Communications

I have the same problem with Windstream. I even went out and purchased a new router JUST IN CASE that was my problem. It wasn't!

Allen Couch · 10 June 2013 - 05:01
United States · Windstream Communications

Windstream out more than on... been a problem for weeks. Unfortunately I live in an area with limited service. I hate Windstream and see no point in paying for something I am not receiving...

Vivian Grimes · 6 June 2013 - 20:33
United States · Windstream Communications

i cannot reach my email account

Shirley Aderholt Stewart · 6 June 2013 - 17:35
United States · Time Warner Cable

My Internet service is down, I would really like to know why?

Brian Ritter · 28 May 2013 - 17:13

My e-mail is not working

Christopher Moore · 30 April 2013 - 14:34

Windstream issues again. This time no local outbound calling from Marietta, GA.

Samantha Callenius · 30 April 2013 - 12:10

We are a business in South FL and we have no outgoing calls, no faxes, and no credit card machine...

Layne Verebay · 30 April 2013 - 07:16

I cannot call out again! South Florida I am receiving calls. When I tried to reac winstream by chat I got this message. Melorose A. has joined this session!
9:47:29 AM : Connected with Melorose A.. Your reference number for this chat session is 511864.
9:47:33 AM : Melorose A.: You have reach the Residential Chat support, we dont have access to your account and for the connection type you have they don't normally use this chat system.
9:47:33 AM : Melorose A.: I do apologize but our phone system are still down and they still diligently working on this. We are still having issues with long distance and toll free numbers. The only support number we have is the 1-800-600-5050.
9:47:33 AM : Melorose A.: They are doing their best to get this resolve. This is now a Nationwide problem.
9:47:33 AM : Melorose A.: I thank you for contacting Windstream and we appreciate your business. Have a great day!
9:47:38 AM : Melorose A. has left this session!
9:47:39 AM : The session has ended!

I am a Businesss!!

Jon Baker · 29 April 2013 - 14:21

It appears Windstream has resotred service in SW Florida, just made an ttnerstate and intra-lata outbound call, and receieved an inbound intra-lata call (1709 EDT)

Dave Farrar · 29 April 2013 - 14:00

Down in Raleigh, NC - And we can find any way to communicate with anyone at Windstream... If anyone gets any definitive information from them, please post it. thanks.

Chuck Jackson · 29 April 2013 - 13:28

Down in Columbia, SC. Been down since before noon ET. Word is it should be back up before 5 pm ET. I have concerns because we have been down 3 times in the last month due to network issues. Fortunately the other times were only for a few hours.

Beau Miller · 29 April 2013 - 13:27

The did an upgrade this weekend that failed, and they are moving back to the old system.

Brad Hoover · 29 April 2013 - 13:23

Latest from inside Windstream - Outage will NOT be restored by 5:00 pm EST - They do not have an ETA

Greg Stegner · 29 April 2013 - 13:20

I haven't been able to call out long distance for most of the day - luckily, my out of town customers can call in. Longest I've ever seen a problem like this last with Windstream.

Tim Mears · 29 April 2013 - 13:07

Incoming calls down. Some outgoing calls down. Internet working.

Donna Yovetich Dale · 29 April 2013 - 12:47

In Murrysville, PA. Can receive calls but not call out. Get all busys.

Julio C. Fernandez · 29 April 2013 - 12:34

Down in Miami, Margate, Fort Lauderdale

Brad Hoover · 29 April 2013 - 12:27

Have heard that ETA is to be around 5:00 pm EST. Info came from within Windstream.

Accessibility Specialties, Inc. · 29 April 2013 - 12:26

Out all day long and this is a business! What are our customers supposed to do if they break down?

Jmn Vehicle Shipper · 29 April 2013 - 11:49

In Maryland Heights Missouri and we had phones in and out throughout the morning and now we are completely down for over the past hour

Katherine Love · 29 April 2013 - 11:46

phone service is down but internet up in southeastern ky.

Matt Hawes · 29 April 2013 - 11:39

Just waited 2 hours 30 minutes for online chat with Windstream... got this message and then auto-disconnect:
2:38:58 PM : Connected with Melorose A.. Your reference number for this chat session is 509554.
2:39:02 PM : Melorose A.: For the connection type you have I would need to refer you to the correct help desk. They do not use this chat system but can be reached over the phone at 1-800-600-5050.
2:39:03 PM : Melorose A.: I apologize for the long wait. There is heavy call volume.
2:39:03 PM : Melorose A.: Our Engineers are well aware of our Nationwide Outage with our telephone service whether calling long distance, call forwarding, toll free I apologize but they are all currently down.
2:39:07 PM : Melorose A.: They are doing their best to get this resolve as soon as possible. We apologize again.
2:39:08 PM : Melorose A.: I thank you for contacting Windstream and we appreciate your business. Have a great day!
2:39:22 PM : Melorose A. has left this session!
2:39:23 PM : The session has ended!

Nancy Kushner DeMoss · 29 April 2013 - 11:34

Still down in Charlotte NC - this is my BUSINESS phone! Need it back up to do my job!

Heather Takacs · 29 April 2013 - 11:33

We've been down for about 30 mins in Summerville, SC. Same thing when I try to call Windstream - all circuits are busy.

Robert Fox · 29 April 2013 - 11:28

Yes... Thank you for your comment... Central Florida is DOWN...

Liz Neeb-Norman · 29 April 2013 - 11:22

Kalamazoo MI. Inbound and outbound Windstream phone lines are down. Their website is down and calls to their support number are either a fast busy or all circuits are busy.

Mary Kathryn Buchanan Bargeloh · 29 April 2013 - 11:22

Windstream phone and internet not working. Can't call long distance!

Missy LaLonde · 29 April 2013 - 11:20

completely down in Central Fl... can't even call customer service

Robert Fox · 29 April 2013 - 11:15

Down here in Central Florida... Busy signal for all my clients...

Darin Pitts · 29 April 2013 - 11:14

We have several Clients in KC and Sprinfield MO down. Looks like its just effecting phones. Also I talked with an account rep and they know something is down but at that level they did not know what it was yet.

Matthew McCoy · 29 April 2013 - 11:13

We are in Olivette Missouri and we have been down for 2 hours at this point. I waited on hold with Windstream for 40 minutes. All the tech had for me was that people are experiencing issues in our area and that it was with their switching equipment. No ETA on when service would be restored.

Bill Stanfill · 29 April 2013 - 11:13

Can't call out of SW Missouri... even the 800 number says all circuits are busy when I try on my cell

Samantha Lewis · 29 April 2013 - 11:12

We are down at our Commerce, GA business :( Inbound calls not disrupted, but outgoing call are blocked with a busy signal... HELP!

John Andrews · 29 April 2013 - 11:09

Windstream is down in Durham, NC has been out since noon. The customer service is so good too?

Kathy Lemire Hoosier · 29 April 2013 - 11:06

our Charlotte NC business is unable to call out, getting fast busy signal when people call in. I am unable to contact any of the Windstream numbers they are all fast busy signal, anyone know what the problem is

Anthony Jr Guzzardo · 29 April 2013 - 10:55

Sat in a windstream chat window for 1hr20 min waiting for an agent. Finally connected, and the canned message says "I apologize for the long wait there is heavy call volume, but we do know their is a major outage throughout the South Florida market and possible nationwide outage. We are doing our best to get this resolve(sic)." And then the chat session disconnects... didn't even let you ask a question. Wonderful customer service.

Cathy Miklas-Williams · 29 April 2013 - 10:55

We are in Indian Trail, NC. We cannot make outbound calls or receive incoming calls for at least 10 minutes.

Kathy Lemire Hoosier · 29 April 2013 - 10:55

our Charlotte NC business is unable to call out, getting fast busy signal when people call in. I am unable to contact any of the Windstream numbers they are all fast busy signal, anyone know what the problem is?

Jim Steinhouse · 29 April 2013 - 10:50

Nashville - getting incoming OK. outgoing, some go, others say all circuits busy

Anglia Morris · 29 April 2013 - 10:46

my phone cant call out

Steve Kendrick · 29 April 2013 - 10:46

I was told global outage of Sonos switch.

Kimberly Myers Dismore · 29 April 2013 - 10:45

We cannot call out, nor can anyone call us... has been this way for TWO DAYS! I cannot retrieve our messages and when customers calls, a mssg comes on that says "all circuits are busy". We have 2 offices in 2 diff cities (we both use Windstream for the phones) and neither of us have phone service. Most frustrating is I have called the 800 customer support # 3 times today, holding 45 minutes each time, until I finally hung up. Just tried to call again, and now it says "all circuits are busy" on their end! When I went to their web site to try to chat with someone about what is going on, an auto mssg came up that stated the help chat had been disconnected due to "issues". I am beyond frustrated, as our company relies on calls from customers --- I just want someone to explain this situation ASAP, so we know what to expect.

Josh Burns · 29 April 2013 - 10:40

Incoming Windstream calls in MO are not working for me.

Adrian Funk · 29 April 2013 - 10:38

All of our inbound numbers (800 and local) ring busy or not in service for all our PRI's. Affecting Lexington ky, Columbia SC, Nashville TN, Birmingham AL. We cannot reach Windstream customer service by phone, and the is down. We did use the automated system to forward our number to an emergency number, but that apparently don't work right now either... We're stuck!

Is windstream being attacked???

Linda Bresina Falcone · 29 April 2013 - 10:36

Down for some local and all long distance in Leawood, KS. Was 347 in the chat queue and stuck it out to 233 then the connection failed

Brandon Mantel · 29 April 2013 - 10:33

Akron Ohio - T1 Line w/phones down. No incoming except a call here or there. Some outgoing. Data is mostly up though.

Helen Boyle · 29 April 2013 - 10:24

Located in North Metro Atlanta and I cannot make outbound calls, but can take inbound both local and long distance. The Windstream web site in down for me.

Lynn Weston · 29 April 2013 - 10:17

All our stores are down so is our warehouse and HQ. I get a fast busy when I call thier 800 # from a land line and I get an all circuits are busy when I try my cell.

Vanessa Hertz · 29 April 2013 - 10:16

Try calling them again (800-600-5050)... looks like they're FINALLY back up. Just be ready to sit on hold a while.

Vanessa Hertz · 29 April 2013 - 10:08

We're in Miami, FL...our phones have been down for just over an hour. We can make some calls out, but no inbound calls. Luckily, no problems with internet so we can still send/receive emails. Windstream's phone & website are down as well so we can't report the problem to them.

Anthony Jr Guzzardo · 29 April 2013 - 10:07

Lines are down in Baton Rouge at our agency as well

Jon Baker · 29 April 2013 - 10:04

dead here too in Sunny FL for about 1.5 HR so far - as mentioned before ALL is down

Steve Lochmoeller · 29 April 2013 - 10:01

We are in Kirkwood MO, and are unable to place calls to some numbers and not others. Our 800 number is down, and Windstreams site, 800 number, sales number, etc... are all DOWN.

Kristy Garrison · 29 April 2013 - 10:00

same in Atlanta - our 800 line is down and can't call long distance.

Shawn Mcbride · 29 April 2013 - 09:58

all lexington ky is down at our business too!!! someone has some explaining to do please

Eli Rosenberg · 29 April 2013 - 09:57

We are out, were out last night as well... cant get their 800 line nor their website AWESOME!!!

David Fenwick · 29 April 2013 - 09:56

yes windstream is down in Miami as well

Brad Hoover · 29 April 2013 - 09:37

All 800 lines are out and we can't call long distance in Fountain Inn, SC.

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