Wechat.com website not working? Is it down right now?

Wechat.com Server Status Check
wechat.com screenshot
WeChatWebsite Name:
www.wechat.comURL Checked:
Response Time:
Last Down:
Checking WeChat
Please wait while we check the server...
WeChat Website Status History
Wechat.com server report and response time

The above graph displays service status activity for Wechat.com over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
13:470 ms. 
15:470 ms.
17:490 ms. 
19:540 ms.
21:540 ms. 
23:560 ms.
02:050 ms. 
04:110 ms.
06:160 ms. 
08:270 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT 0)  |  Current server time is 10:30

We have tried pinging WeChat website using our server and the website returned the above results. If wechat.com is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access WeChat - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Try alternative urls such as wechatapp.com

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

Having Problems with Accessing Wechat.com?
▼ LAST 12 HOURS ...
Nur Atikah · 5 hours 14 mins ago
· · Chrome 46.0 on Android

Please reply my komen. My eechat still cannot open. It always stuck at the moon. I dont know what i sould i do.

▼ LAST 7 DAYS ...
Pema Rinzin · 2 days 10 hours ago
· · Chrome 38.0 on Android

Sorry mistakes in previous messages :
Free end means friends
Or Ceive means receive

Pema Rinzin · 2 days 10 hours ago
· · Chrome 38.0 on Android

I'm from Bhutan and I'm using xolo prime as phone. My problem is in sending voice messages that is when I send the voice message to wechat team it works perfectly and when I send voice message to friend's the message always go as empty message what ever I say the message go as empty message and when my free ends send message to me I or cieve as empty message but in friend phone it works perfectly and our phone is exactly same.I would be happy if promnlem is solved quickly .thank u

Marina Gorobevskaya · 4 days 5 hours ago
· · Chrome 46.0 on Mac

It was down just for a couple of minutes and now it's working again - from China

Elong Wong · 4 days 6 hours ago
· · Chrome 46.0 on Windows

is it ok when you try by wifi?

Riley Kennedy · 23 November 2015 - 12:46
· · Chrome 46.0 on Mac

My Wechat has not been able to connect to anything, internet or phone service, for the last week. I have tried contacting the service team through Wechat about this issue and have had zero response.

Danesh Kumar · 23 November 2015 - 07:03
· · Chrome 46.0 on Windows

Hi wechat admin, Im from Malaysia using Maxis as my mobile operator, Can please advise what time Wechat services went down and back to service. Thanks.

▼ LAST 30 DAYS ...
Varnicca Alice · 21 November 2015 - 08:52
· · Android Browser 4.0 on Android

Everytime i open my wechat, it always stuck at the moon. What's the problems?

Aung Ys · 21 November 2015 - 01:48
· · Chrome 46.0 on Windows

wtf, still problem? how long still now

Amira Irdina · 20 November 2015 - 20:58
· · Chrome 46.0 on Android

I'm not log out my wechat,so I open it, I can see the old messages and MOMENTS. But I can't log out/send messages/moments... It said "service access failure please check your network and try again" I already checked it.there is nothing wrong with it. AND IT DRIVES ME CRAZY. PLEASE FIX THIS IMMEDIATELY. MOST OF MY FRIENDS USING WECHAT. I GOT IMPORTANT MATTER NEXT MONTH WITH THEM.

Rick Goh · 20 November 2015 - 17:57
· · Chrome 46.0 on Windows

as for now , wechat still down ? i cant send email and cant access to their webside

Nabila Damish · 12 November 2015 - 23:37
· · Safari 6.0 on iPhone


Wan Mohd Izzuddin · 12 November 2015 - 15:07
· · Chrome 46.0 on Android

Server maintenance for everyone

Hairil Bulan · 12 November 2015 - 09:10
· · Chrome 46.0 on Mac

bullshit service

Kws Adams · 12 November 2015 - 07:04
· · Firefox 18.0 on Windows

Wechat being off is a BIGGER pain to me. I shared my feelings here http://www.thekonsulthub.com/?p=14783

Nur Atikah · 12 November 2015 - 06:32
· · Android Browser 4.0 on Android

why my wechat stuck in the moon? i want open my wechat but cannot open.

Ziela Din · 10 November 2015 - 16:50
· · Chrome 47.0 on Windows

it always stuck at the moon

Shakir Merchant · 10 November 2015 - 15:57
· · Chrome 46.0 on Windows


Anjelika-Liana Deco · 9 November 2015 - 09:52
· · Android Browser 4.2.2 on Android

When it will work?

Dawn Hall · 8 November 2015 - 23:34
· · Internet Explorer 11.0 on Windows

I can access face book but the screen is frozen.

Phalidpol Zhu · 8 November 2015 - 15:23
· · Chrome 46.0 on Windows

it worked for me

Boni Davis · 1 November 2015 - 10:21
· · Chrome 46.0 on Windows

uhh this is saying its down but its working quite well for me...

Ron Gr Ij'diah · 25 October 2015 - 10:26
· · Android Browser 4.0 on Android

Dissapointed with this.

Elsa Menaga · 23 October 2015 - 01:27
· · Android Browser 4.0 on Android

I can't just login or sign up for my account my wechat is just not working even after I reboot my phone its not even loading still at the moon

Salam Zaman · 18 October 2015 - 15:06
· · Safari 9.0 on iPhone

If I send a mesg my friend see it but I don't recive any mesg from my friends

Melissa Perkins · 16 October 2015 - 18:01
· · Chrome 46.0 on Windows

For the last couple of days the video chat part of the app program has been locking up.

Yuki Ng · 15 September 2015 - 09:37
· · Safari 8.0 on iPhone

why i cant access my wechat? it keep jumping out i only can see the moon there after that it jump out again and again

Nisa Rafie · 13 September 2015 - 10:31
· · Android Browser 4.0 on Android

I want to open my wechat but it's always stuck at the moon . I've tried to uninstall and install it for a many time . I also have reboot my phone but it's still not working and always stuck at the moon

Clement Kwong · 13 September 2015 - 08:01
· · Safari 600.1.4 on iPhone

WeChat is timing out on response receipt.

Amit Pathania · 8 September 2015 - 18:35
· · Chrome 45.0 on Windows

my wechat shows ,this no.is invalid.

ਅਮਨਪ੍ਰੀਤ ਸਿੰਘ ਖਾਲਸਾ · 6 September 2015 - 10:07
· · Chrome 45.0 on Windows

why i cant log in we chat account?

its responding two messages
1. your account is log in elsewhere
2. server busy, try again later

W Qing Khaw · 26 August 2015 - 05:54
· · Safari 8.0 on iPhone

Hi , i was using wechat for year already, and now my wechat only can send msg to friends but I can't receive their msg..please help me to solve this problems

Hongce Zhang · 25 August 2015 - 04:35
· · Chrome 44.0 on Windows

Surprised to view so many comments on that, because there is no problem at all to access it from mainland China.

Cristiano Thanes · 4 August 2014 - 08:20
Malaysia · Telekom Malaysia · Chrome 36.0 on Windows

Hi...I've been using Wechat for the past 5 months. It was all ok until recently my Moments wouldn't get updated and even if it does it will be after 2 weeks later and I can't post anything too. That and also I can only send messages sometimes and most of the times my post couldn't be posted (error posting) or my messages could not be sent. Any suggestion on what should I do?

Lime Bes · 12 June 2014 - 23:01
Philippines · DCTV Cable Network & Broadband Services · Firefox 15.0 on Windows

profile pictures of my contacts are also not showing up.. even if you search.. the profile pictures are not displayed

Glaiza Montillano · 10 June 2014 - 23:03
Philippines · Philippine Long Distance Telephone · Chrome 31.0 on Windows

i can't log in, it says "UNABLE TO LOG IN. Connection error. Please check your network settings."

Dasmond Chong · 8 June 2014 - 07:02
Malaysia · Telekom Malaysia Berhad · Chrome 33.0 on Windows

Unable to log in via facebok, pops up a notice" unable to log in -4, 106

Hasan Sulaiman · 7 June 2014 - 03:21
Malaysia · TM Net · Chrome 35.0 on Windows

I cannot open it for the last 2 days. Every time I click the wechat icon on my Iphone 5, it went back to the home screen. Today it works again. What could be the problem..its getting unreliable now.. anyone can help?

Claudia Sari · 1 June 2014 - 12:38
Malaysia · Celcom Internet Service Provider · Chrome 35.0 on Windows

i cannot sign into my weechat account.. i tried reset my password and sign in but it just loading and i cannot get it to my wechat account.. please help me

Jeann Fergie · 28 May 2014 - 01:50
Malaysia · Packet One Networks (M) Sdn · Chrome 33.0 on Windows

hi, i cant use my wechat to search for id, it shows search error. i restarted, reset and reinsert sim. but it still the same

KS Kuna · 20 May 2014 - 08:34
Malaysia · Telekom Malaysia Berhad · Firefox 29.0 on Windows

i cannot sign into my weechat account.. i tried reset my password and sign in but it just loading and i cannot get it to my weechat account.. please help me

Ehsan Sabeti · 11 May 2014 - 05:02
United States · Hurricane Electric

i can't sign in wechat. i receive this eror:
Server access failure (1.10016)
plz help me, acc

Michael Jordan · 9 May 2014 - 06:26
Canada · Bank of Nova Scotia

Currently I cannot search friend through wechat id, "There was a problem communicating with the server, please try again later", this problem has been there for a whole day... can you check what happened??!!

Kl Ooi · 4 May 2014 - 07:25
Malaysia · TM Net

i was having that problem on my sony experia, but i got it solve today by updating my phone through pc companion

Ronald KayMoe Ramashi · 30 April 2014 - 10:27
· Opera Mini Proxy

i try signing up on wechat but it keeps on say 'server busy, please try again later.' What is the meaning of this?

Alexander M Gunn · 23 April 2014 - 12:09
Netherlands · EspritXB

it's running very slow on my phone and that of my gf - typing is erratic and the app frequently crashes - is there a new update due or has a recent one caused this?

Amyra Irwan · 22 April 2014 - 00:05
Malaysia · Telekom Malaysia Berhad

i cannot sign into my weechat account.. i tried reset my password and sign in but it just loading and i cannot get it to my weechat account.. please help me because i have class document in my weechat account and all my friends are using weechat.. please help me solve this problem

Prabal Muthaa · 9 April 2014 - 09:54
India · National Internet Backbone

The best solution for all is uninstall Wechat app from your mobile... Prabal rocked Wechat Shocked

Ryan Chiu · 27 March 2014 - 13:16
United Kingdom · BT

HI, i got a problem with the communication function in WeChat. Every time i press it and talk or typing the word. The program start to re-set automatically. I don't know what happen. If there anyone who know the solution, please do let me know. Thanks

Nabil Sayed · 16 March 2014 - 04:10
India · D-VoiS Broadband Private Limited

when ever sending a message to some1 its showing operation too frequent error try again after some time. what it means? and how i can resolve these issue ?

Alejandra Cruz Milano · 10 March 2014 - 07:32
United States · Psychz Networks

i tried add people using wechat id phone numebr qq id and ireceived several rejections then tried a couple of times and it said user not found tried again and now it says that there is a problem with the newtwork and i need tot ry again later.. could it be that the eople i tried to add report me as spam? Iam not a psm person... what could this problem be ?

Robert Opacity · 1 March 2014 - 02:19
United States · FDCservers.net

Wechat won't open properly. It begins to open and closes within a second or two.

Skilightly Shady · 28 February 2014 - 06:10
Malaysia · Telekom Malaysia Berhad

why sending greetings is not working now? it show me that greeting are succefuly send but ppl not receive my greting..

Lily Hui · 27 February 2014 - 01:45
Netherlands · KPN

I have problem loading the photos of the albums of my contact persons and recovering my chat history. I am using Windows phone 8. Is there any problem with the wechat server at this moment?

Jodi Cobb · 26 February 2014 - 13:06
United States · EarthLink

Unable to create new account. 'Cannot communicate with wechat server. Please try again later.'

Tijo Johnantony · 11 February 2014 - 12:26
India · BSNL

my we chat shake facility is not functioning properly... when ever i shake i only get chines people... no one else from other countries... hop this problem will solve very soon

Love Bolt · 6 February 2014 - 11:02
Nepal · Nepal

very simple... just log in using your mobile phone or email/ facebook which you used for creating wechat account / or email/ facebook or mobile which you've saved in your wechat

Drs Dee Sbongiseni Dlamini · 30 January 2014 - 23:56
· Opera Mini Proxy

I'm failing 2 download iv been tryng but it won't download? Please help!!

Bunga Nurul · 20 January 2014 - 14:35
Malaysia · Tmnet, Telekom Malaysia Bhd.

i cant open my wechat id... went i can open my wechat id.. i cant add my friends...

Haery Alexander · 7 January 2014 - 22:04
Malaysia · Telekom Malaysia Berhad

Hello, im using nokia 6120c. Wechat cant open at my phone, i dont know why. Please help me

Ka Fai Lei · 6 January 2014 - 01:06
Australia · TPG Internet Pty.

i have updated we chat today. Since i have updated it, i can not open it anymore. However, i can still receive messages from my friends, but just can't open it.

Mon Yuan · 23 December 2013 - 20:26
Malaysia · Tmnet, Telekom Malaysia Bhd.

am using Lenovo S890. always getting de message that "Server access failure 1, 237" whenever i try to send message... the mesage is not sent... please help.

Charles Suter · 10 December 2013 - 08:22
United States · Verizon FiOS

Nexus 7 Android 4.4 kitkat updated and now wechat can't start a chat - closes and reopens

Shahira Adilla · 10 December 2013 - 05:14
United States · Alentus Internet Services

hello.. i have problem with my wechat. today, but before i use wechat there no any problem and suddenly my wechat cant open.. tell me why need helpp

Pawan Dubey · 25 November 2013 - 21:55
India · BSNL

hi i have used wechat but my hold to talk button is not working properly when i send a voice clip the voice sound is none. I really don't know what happen, so if there's someone who could resolve my problem, please tell me what I'm suppose to do.. Thanks b'4.

Imrul Talukder · 23 November 2013 - 08:49
· Opera Mini Proxy

Hello my problem is not send greeting. please help me as soon as possibla.

Yiksee Panchal · 7 November 2013 - 00:30
India · Reliance Communications

I have used wechat in my blacberry smartphone but I have problem with signing in into my account, after I finish filled the username n password, just ussual I click the signin bar but there is no response at all

Stefin N Nathan · 5 November 2013 - 17:32

everytime when i use shake option only chinese people appearing.. why.. anyone have idea about it?

Farah Najwa · 28 October 2013 - 19:11
Malaysia · Telekom Malaysia Berhad

hi, i have problem with my wechat. before, i use wechat there no any problem but suddenly my wechat cant open, and always have moon out of the picture, please tell my why, and how to solve it. thanks

Mahaboob Subahan · 20 October 2013 - 09:55
India · BSNL

i am not able to get any shaking results in my phone... i think wechat have a problem

Julianah Yusof · 8 October 2013 - 03:12
Malaysia · Telekom Malaysia Berhad

same with me... even to access the website the message pop-up server access failure (1, 1), (1, -500). what does it mean?

Fritz Ballenas Elbiña · 24 September 2013 - 04:17
Philippines · Philippine Long Distance Telephone

Galaxy tab 7 .. Gt p3100 wechat front camera orientation is inverted or is always appearing at right orientation ..
Eg> portrait = right landscape orientaion
Landscape =right portrait orientation

JimScoot Sleepingwithsirens · 22 September 2013 - 20:22
Malaysia · Telekom Malaysia Berhad

the notification is not automatic... u have 2 open wechat app 1st then the mesej will appear... if not, the mesej will not appear even ur frens mesej you that time... what is the problem..??

Kim Domingo · 15 September 2013 - 15:50
Philippines · Smart Broadband Incorporated

i have facing problem in wechat.. can't send or receive any message neither

Vicky Oberoi · 30 August 2013 - 11:55
India · Ani Network

i have facing problem in wehcaht.. can send or receive any message neither can't add any new friend by id

Billy Stockton · 30 August 2013 - 10:21
United States · Baylor University

My wechat sends me back to my home screen on my iphone its up to date.

Mehernosh Pagdiwalla · 23 August 2013 - 15:58
South Korea · Korea Telecom

After updated WeChat on my Samsung galaxy s3 on August 23rd, it stopped working. I can send voice messages but cannot receive any from my we chat friends. The following message keeps popping up - server access failure (1, - 500) & server access failure (1, 1)

Firdaus Shaffian · 13 August 2013 - 04:17
Malaysia · Telekom Malaysia Berhad

my wechat cant used.. blackberry bold5.. I reinstall n install again.. the problem same.. how to fix it..

Tomorrow Ho · 8 August 2013 - 00:37
United States · Charter Communications

After updated WeChat on my iPhone(5.0.1) on August 5, it stopped working. The problem is when I tried to open the APP, it goes back to the home page. The problem is not about Log In or Password, it just can't open the APP, & it works normal and well before the update. Please help me to solve the issue, THANKS!!

Malaid Wong Abdullah · 2 August 2013 - 23:31
· Opera Mini Proxy

Suddenly it say, my account has been accessed in other location.. Then now I can't log in...

Simon Li · 21 July 2013 - 20:37
United States · Comcast Cable

my gf can't access her wechat, she tried to requested a verification code, it says connection error, please assist.

Morena Irvil · 19 July 2013 - 01:39
United States · Opera Mini Proxy

I also can't loggin, am using a nokia 5230.i though the app was for crossplatforms

Dani Nashimoto · 29 May 2013 - 14:00

i want to download the wechat on my netbook(windows 7), can you help me guys???

Shailesh Kanjariya · 20 May 2013 - 23:24

i have not login in wechat in galaxy grand what is the problem behind that tell me?

Adil Mahmud · 28 April 2013 - 07:23

Hi.. I have used wechat in my blacberry smartphone but I have problem with signing in into my account, after I finish filled the username n password, just ussual I click the signin bar but there is no response at all,, I really don't know what happen, so if there's someone who could resolve my problem, please tell me what I'm suppose to do.. Thanks b'4.

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