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Vudu Website Status History server report and response time

The above graph displays service status activity for over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
01:2811.05 ms. 
06:3911.89 ms.
11:0312.24 ms. 
16:1911.28 ms.
22:3012.84 ms. 
00:5515.58 ms.
03:2713.04 ms. 
05:4911.7 ms.
07:5412.06 ms. 
10:0213.8 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT 0)  |  Current server time is 12:33

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Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

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Check our help page for step-by-step instructions on how to change your DNS.

Having Problems with Accessing
Rick Abendroth · 14 August 2016 - 18:50
· · Chrome 46.0 on Windows

Brand new Roku tv and will not load VUDU app. probably compromised in some way. Pretty clear so far that they dont give a crap.

Manuel Rossel · 11 August 2016 - 03:17
· · Chrome 52.0 on Windows

vudu not responding started just now, network time out error? whats going on? I allready purchased a movie

Savanna Holtzinger · 7 August 2016 - 04:09
· · Safari 9.0 on iPhone

Can't load any of my movies. Is this happening to anyone else

Edward Belanger · 5 August 2016 - 11:59
· · Internet Explorer 10.0 on Windows

Vudu will not accept my password despite resetting it about 3 or 4 times

Alisa Marie Jeffries · 31 July 2016 - 17:57
· · Safari 9.0 on iPhone

Vudu says "we don't have a version of this movie on iOS" when I try to play some of my movies. They used to have that version! I paid for it!

Denise Wardlaw · 25 July 2016 - 05:22
· · Safari 10.0 on iPad

Won't let you sign on...

Stephanie Dawson Foley · 10 July 2016 - 01:13
· · Chrome 51.0 on Android

I have a ton of movies I have paid for on Vudu and my grandkids are here tonight to watch them but every single one will NOT PLAY and keep going to RATE! HELP

Raeann Morgan · 3 July 2016 - 02:54
· · Chrome 51.0 on Android

I have 30mb speed and video keeps buffering even on sd. What's going on?

Barb Lux · 22 June 2016 - 23:40
· · Chrome 51.0 on Android

Guru telling me "not ready try again" what's the deal?

Nicole Vaughn · 19 June 2016 - 08:16
· · Chrome 51.0 on Windows

Tried watching a movie I bought for the kids and all it will allow us to do is rate the movie. Tried other movies we have and it will only let us rate them. We can not watch movies or previews at all.

Nicole Goltowski · 18 June 2016 - 00:09
· · Chrome 44.0 on Android

Vudu not loading says network error

Kevin Antonucci · 14 June 2016 - 23:53
· · Chrome 51.0 on Android

Hdcp unauthorized. Content disabled what to heck?

Isabella Escobar · 14 June 2016 - 02:51
· · Chrome 34.0 on Android

Can't watch movie just purchased tonight! Buffering, Buffering, Buffering!!!

Brandon Brunson · 14 June 2016 - 02:21
· · Safari 9.0 on iPhone

Vudu having serious issues not playing rental at the moment

Lois Amador · 14 June 2016 - 01:26
· · Chrome 51.0 on Android

Paid to rent a movie and way too much buffering is happening. How do I get a refund?

Jason Williams · 29 May 2016 - 00:45
· · Chrome 50.0 on Android

Will not play anything on my Roku. Movies I paid for in the past and just now bought movies I can't play. They sure had no problem taking my money.

Connie Hanus · 28 May 2016 - 21:26
· · Safari 9.0 on iPad

Can not stream anything internet speed is fine ..what gives??

Ashley Macmillan · 25 May 2016 - 21:37
· · Chrome 44.0 on Android

I can't watch anything on vudu thru roku right now, not even previews or movies I've bought

Scott Winberg · 19 May 2016 - 03:58
· · Chrome 50.0 on Android

Will not play movies on roku. Works on other devices. This started today. When clicking on a movie to play, it goes all the way to the end, to the rating page. I tried several movies. I tried it on my vizio app and it works fine.

Andy Cavalli · 3 May 2016 - 14:13
· · Chrome 38.0 on Android

Can't access vudu on my Samsung Tab S2 or My Samsung phone S5. After entering my password it doesn't log in. Will work however on my PS3

Jazanne Lowery · 3 May 2016 - 11:15
· · Chrome 46.0 on Windows

nothing loading,and tv shows i bought have aired already but still not on my vudu?

Taylor Lomelo · 30 April 2016 - 05:12
· · Safari 9.0 on iPhone

It won't let me get watch the movie it says "there's a problem try again later."

BrucendSelena Wayne · 29 April 2016 - 23:54
· · Safari 9.0 on iPad

Watching Deadpool in 5 minute increments. Waste. Of. Money

Stephen Sherrie Brown · 28 April 2016 - 00:42
· · Chrome 49.0 on Android

Can't watch anything on my vudu account ...No power outage...I can but something but when it goes to play it it says network error

Rick Anthony · 21 April 2016 - 02:24
· · Chrome 49.0 on Android

Buffering every 10 seconds or so even in SD then just jumps to the end and says "rate this movie", no problems with anything else on my network

Cindy Hatch · 19 April 2016 - 01:29
· · Chrome 34.0 on Android

Bad connection??? What? Keeps buffering!

Tony Ash · 19 April 2016 - 01:00
· · Safari 9.0 on iPhone

VUDU keeps crashing. In the middle of watching death e walking dead and it keeps going down.

Ari Blue · 17 April 2016 - 03:15
· · Chrome 49.0 on Windows

screen goes black every few minutes after watching, I can start what I am watching again but it just happens all over

Chris Richardson · 11 April 2016 - 08:29
· · Chrome 49.0 on Windows

screen just goes black after a few minutes

Alicia Harris · 8 April 2016 - 05:39
· · Chrome 49.0 on Windows

Every movie cuts out within 10 minutes.

Lexus Moseby Kilgore · 5 April 2016 - 10:38
· · Chrome 49.0 on Android

Ok, got the "device has wrong time" issue fixed, now it won't load my just keeps buffering...come on VUDU really!?

Lexus Moseby Kilgore · 5 April 2016 - 10:25
· · Chrome 49.0 on Android

Keep saying device has wrong time...but it doesn't...what I'm I suppose to do?

Melody Kutch · 5 April 2016 - 00:19
· · Internet Explorer 11.0 on Windows

VUDU channel won't load on my Roku for over a week now. All other channels working just fine. We tried deleting and readding it but it didn't help. What's going on?? We can't watch any of our movies!

Larissa Morphew · 4 April 2016 - 02:09
· · Safari 600.1.4 on iPhone

I just can't get it to connect to my network on my blu Ray/streamer and Netflix loads fine

Cyndi Garr · 3 April 2016 - 18:26
· · Internet Explorer 11.0 on Windows

its does this in the middle of me watching a movie i purchased

Cyndi Garr · 3 April 2016 - 18:25
· · Internet Explorer 11.0 on Windows

it keeps saying unavailable at this time and then when I restart my vudu on my xbox it comes up not enough band with but my wifi box is right next to it .

Jack Banach · 22 March 2016 - 03:53
· · Chrome 49.0 on Windows

I am getting just a black screen on my computer

Michael N Lacey Pendergraft · 15 March 2016 - 02:49
· · Chrome 49.0 on Android

Vudu keeps buffering every few seconds then eventually won't play..been having this issue for a while now on my roku..everything else works great but not vudu!! What's the issue? Anyone know?

Robert Lavery · 13 March 2016 - 00:08
· · Safari 9.0 on iPad

Unable to stream due to a network error. Download and upload speed test are fine. Netflix works fine. Not sure what's going on?

Amy Torres · 12 March 2016 - 15:58
· · Chrome 49.0 on Android

Still buffering every 20 seconds. This is extremely frustrating!! I've paid a lot of money for a lot of movies that I can't even watch, it's been about 2 weeks since this problem started. Why is there no answer from vudu as to why this is happening?

Kim Ringenbach · 11 March 2016 - 23:26
· · Safari 9.0 on iPhone

Nothing wants to buffer. SD, HD or HDX. Other apps can play HD just fine. What's up vudu?

Colleen Placek · 7 March 2016 - 02:33
· · Chrome 34.0 on Android

This is down again for me. This will be the third day I have tried to use this

Heather Locke · 5 March 2016 - 05:23
· · IEMobile 11.0 on Windows Phone

Vudu said "bundle was cached"

Heather Locke · 5 March 2016 - 05:06
· · IEMobile 11.0 on Windows Phone

Vudu saids "bundle was cached". Anyone else having this problem?

Rose Williams · 27 February 2016 - 13:27
· · Chrome 48.0 on Android

My vudu is no longer working on my roku. I live in Lancaster, CA

Marcie Brooks · 21 February 2016 - 18:12
· · Chrome 46.0 on Windows

Vudu isn't working for me. I have tried EVERYTHING . Please HELP !!!!!!!!!!

Cynthia Norton · 18 February 2016 - 07:23
· · Chrome 34.0 on Android

I just rented two movies on vudu. Usually I enjoy vudu but tonight, Feb 17, 2016 it is having massive buffering issues

Philip McClintock · 9 February 2016 - 01:33
· · Chrome 48.0 on Windows

Not Loading Fear The Walking Dead, every few seconds it buffers, and gives an error after a few times.

Annie Hayes · 8 February 2016 - 03:18
· · Chrome 48.0 on Windows

The Walking Dead keeps stop and starting.

Keri Smailliw · 1 February 2016 - 06:16
· · Safari 8.0.8 on Mac

vudu error 28: operation timeout

This is on my smart tv

Sarah Spurgeon · 22 January 2016 - 16:31
· · Chrome 47.0 on Android

Failed to get playback information??

Kim Sikorski · 15 January 2016 - 12:50
· · Chrome 46.0 on Android

Was watching a new movie I just purchased 3/4 the way thru it just died now none of my movies will play.

Kenneth Stern · 11 January 2016 - 04:28
· · Safari 600.1.4 on iPad

Just stopped in Katy tx

Robert Steven Rowley · 2 January 2016 - 20:33
· · Chrome 47.0 on Android

I haven't been able to watch anything for 5 days

Robyn Stempien · 1 January 2016 - 19:53
· · Chrome 47.0 on Windows

VUDU has not loaded for 2 days on my ROKU streaming.. Network connection issue it says on the load screen. I did email support at VUDU.. hope they fix this.. it is annoying

Bart Brockbank · 28 December 2015 - 19:14
· · Chrome 47.0 on Android

For the last 3 days VUDU movies start buffering every few seconds, no problem with any other service.

Lynn Benware-Thomas · 26 December 2015 - 22:23
· · Chrome 47.0 on Android

Vudu keeps buffering on all devices we've tried and with different movies every few seconds. What's the problem.

Anita VanDorin-Laire · 25 December 2015 - 16:44
· · Chrome 47.0 on Android

All it is doing is reloading every10 seconds. I have purchased two movies i can not watch. I stream movies and tv everyday because i do not have cable and everything else works fine but this.

Grant G. Gorski · 19 December 2015 - 04:11
· · Chrome 47.0 on Android

Buffering, buffering, buffering

Laken Gann · 24 November 2015 - 02:23
· · Chrome 38.0 on Android

Just spent $43 on a season pass for the flash and it won't even play it.. will stay in the loading for a wilde then go back to previous page very disappointed

Jenny Buchs · 21 November 2015 - 13:02
· · Firefox 42.0 on Windows

constant buffering on a rental. was not able to watch; very dissatisfied

Lu Ramos · 21 November 2015 - 05:43
· · Safari 8.0 on iPad

Trying to watch Terminator and it keeps buffering every two minutes, what is up?

Paul Alleva · 9 November 2015 - 19:09
· · Chrome 33.0 on Android

When trying to watch a movie, it starts to load then instead of playing it goes right to RATE THIS MOVIE. Anyone else have this problem

Paul Alleva · 8 November 2015 - 18:12
· · Chrome 33.0 on Android

Every minute it buffers. Only happening with VUDU , Netflix and Amazon working fine

David Mohs · 8 November 2015 - 03:27
· · Chrome 46.0 on Android

Been trying to watch jurassic world now for an hour. maybe am 7 minutes into the movie. constant buffering. tried wired and wireless. 2 different devices. ran the test and says recommend hdx, I get the same shit in hdx, hd and sd both devices. Netflix works just fine. I'm getting my money back

Greater Sire · 4 October 2015 - 04:52
· · Chrome 45.0 on Windows

I try to stream movies using my laptop and always get not able to connect to server. Mess 5000. Can I please get help on how to correct this.

Mark Orsted · 4 October 2015 - 01:11
· · Chrome 45.0 on Android

Last night tried hdx of Jurassic World. Tonight tried HDX of Bacldraft. Both times streams just abruptly halt, blackscreen. Restart. Does it again.

Then downloaded JW. No picture. Audio only. Argh

Rebekah Inman Butler · 3 October 2015 - 20:33
· · Safari 600.1.4 on iPhone

No issues with any of the other streaming forums. VUDU stopping every 10-20 seconds. Will not be using them anytime in the near future.

Kyle Logan · 25 September 2015 - 04:00
· · Safari 8.0 on iPhone

Only streaming service right now that keeps buffering. Netflix, Hulu, Amazon... zero issues. I can't get 10 seconds with vudu without it buffering. I even keep downgrading quality... keeps buffering. Vudu says I have a network issues but since everything else okay... I'd say VUDU is issue. Probably won't buy another title from them.

Shane L Starr · 14 September 2015 - 13:50
· · Chrome 45.0 on Android

Unable to stream episode three of fear the walking dead. Unable to stream due to network error.

Tim McKenna · 13 September 2015 - 19:45
· · Safari 8.0 on iPhone

In PA. It is Sunday 9/13 @3:45pm. No Vudu! Come on Walmart! I spent a lot of Dough on this. IfI had known that you were going to buy this service and cheapen it up I would have stayed very far away. WALMART SUCKS!!!!

Darlene Lamar · 12 September 2015 - 06:18
· · Chrome 45.0 on Windows

can't get any of the movies or TV Shows I own to play?? The Menus are fine the stuff I own shows up but when I select any of it all I get is a black screen with the title at the top and contols at the bottom like it would do if the movie was playing but the movie or show won't play?? Seriously what gives?? I own over a hundred dollars of movies and shows that I can't even watch right now and it's making me angry

Ron Carnahan · 29 August 2015 - 11:46
· · Chrome 38.0 on Android

I can't stream anything. Have great connection, already checked. Why?

Lisa Salyers · 18 July 2014 - 18:25
United States · CenturyLink · Internet Explorer 11.0 on Windows

just paid 24 bucks for a new movie very disappointed can't get it to play... I spend a lot of money on this site :( come on vudu get it together

Matthew Canepa · 17 July 2014 - 22:16
United States · Comcast Cable · Safari 7.0.5 on Mac

FYI If your account is linked up to ultra violet you should be able to watch almost everything through Cinema Now!

Tom Wilson · 17 July 2014 - 22:06
United States · Millennium Telcom · Chrome 35.0 on Windows

Tried to go to my movies, TV didn't respond, then I checked here to find it is down...

Adam Menconi · 17 July 2014 - 22:05
United States · Comcast Cable · Safari 6.1.4 on Mac

VUDU, you get rid of some of your competition to jack your prices up then you follow up it up with this...
well played.

Cindi Filadoro Ray · 17 July 2014 - 21:59
United States · Time Warner Cable · Chrome 35.0 on Windows

VUDU just blew a gasket 35 minutes ago. Finally started watching Supernatural Season 9 first episode... ooohhhh so pissed!!!

Derek Hernandez · 17 July 2014 - 21:50
United States · AT&T U-verse · Chrome 35.0 on Windows

i have spent the last day and a half watching the first 7 harry potters. get to the last one and nooooo... vudu goes down! thank god for the amazon app on my tv! you can do it harry!!

Daniel Arnold · 17 July 2014 - 21:31
United States · CenturyLink · Safari 7.0.5 on Mac

Just crashed with 4 minutes to go on DCI Banks! It was about to hit the fan! Guess I'll finish that episode tomorrow.

Chris Woodward · 27 June 2014 - 22:35
United States · Mediacom Cable · Chrome 35.0 on Windows

Vudu stopped 3/4 the way through a movie and now is not reachable by bluray player, phone app or browser BOOOO!

Laurice Seely · 27 June 2014 - 19:41
United States · InfoWest · Chrome 35.0 on Windows

VUDU accepted my purchase but tells me that there is an error loading the movie. Kind of upset.

Thomas Gessner · 5 June 2014 - 22:36
United States · Cox Communications · Firefox 29.0 on Mac

VUDU is not streaming for me right now 10:36 @6/5. Took my purchase but cant play the movie...

Jessica Hughes · 2 May 2014 - 17:50
United States · Cable One

Vudu streaming has really gotten bad the past couple of weeks. I moved from Amazon to Vudu despite higher prices because Vudu was more reliable. Now at least three times a day I try to stream on the Roku and get "Unable to stream this movie at the moment due to a network error." Netflix is streaming fine from the same device. Vudu's website is functional but my content won't actually stream once I get to it. We have purchased a LOT of content from Vudu but we won't be buying any more until they fix this. If I can't watch what I've already paid for without multiple interruptions in every program I'm certainly not throwing more money down that drain.

Marc Bittner · 26 April 2014 - 22:10
United States · Comcast Business Communications

I actually really like vudu's service, but their reliability is very hit or miss. The website being accessible means nothing in this case, since their website will remain intact when movies can't be streamed. Tonight, I was happily watching an episode when all their content became inaccessible (confirmed this is not a problem with local bandwidth). Support is also awful, being completely useless every single time I have reached out to them. Great offering, but they need to shore up their delivery and support.

Heather Locke · 9 April 2014 - 09:37
United States · Verizon FiOS

It wont let me play my recent tv purchase. I may stop buying movies and tv shows from them, if this continues. Especially if I can't play it by the end of today

Tammy Gaughan · 8 April 2014 - 14:09
United States · The North-Eastern Pennsylvania Telephone Company

I still am not able to watch movies that I purchased on Vudu. I keep getting this message. Could not connect to server. Please try logging in again. [#5000] I tried logging in again only to keep getting the same message. I pay for these movies to be able to watch them and I am not able to. All the other media play fine, such as net flex. so it isn't my computer. I also have high internet speed connection......It is getting to the point that I will not even use vudu or purchase movies from them.

Keilah Dalmacio · 7 April 2014 - 07:20
United States · AT&T U-verse

I can access the website on my computer but I'm not able to play the movies in My Vudu account

Jasonandlouise Terrasi · 6 April 2014 - 17:10
United States · Fairpoint Communications

vudu has not worked for 3 days it keeps saying unreachable why why why

Joanne Weiss Shuler · 6 April 2014 - 06:33
United States · Fairpoint Communications

says its up but it's not... emailed them twice with no reply... I think VUDU is a scam

Joanne Weiss Shuler · 5 April 2014 - 14:24
United States · Fairpoint Communications

not had this VUDU long at all, and already its not working... spent money on movies that we can't see... not very happy.

Giovanni Mazzola · 4 April 2014 - 19:14
United States · Connextions Telcom

Vudu is down... period... is up, but is down... Ps3 allows me to connect, but none of my 1, 025 movies are displaying or accessible... Try connecting via pc, and no page to display error appears... something is definitely wrong

Christian Gail · 4 April 2014 - 11:18
United States · Prairie Grove Telephone Co.

VUDU is not loading on my tablet, computer, iPhone, or Roku. What is wrong?

Jen Lamkins · 2 April 2014 - 18:14
United States · Time Warner Cable

To comment on my recent post, I found support information that suggested I unplug Roku and wait 10 seconds. It needed to be reset because of memory overload. It worked! :)

Loveda Davis · 29 March 2014 - 04:21
United States · Frontier Communications

trying to access vudu from samsung TV get message network error model bind, but can access from my computer just fine

Violet Rae Rains · 26 March 2014 - 19:59
United States · CenturyLink

can never redeem my ultraviolet code with vudu everytime i go to the website it says it can't me access what a garbage program

Michele Van Haecke · 20 March 2014 - 14:06
United States · Charter Communications

Won't load on TV or computer. Can't even play a trailer. Shows one bar but TV and router show three. Broadband, router, etc. are fine.

Mia Hurt Campbell · 20 March 2014 - 13:51
United States · WideOpenWest

vudu will not allow me to stream my disc to digital movies. I'm very frustrated..

Cindy Muniz · 20 March 2014 - 13:03
United States · AT&T U-verse

vudu is not streaming for me right now and it usually does. It says network error; however, Netflix and other things are streaming just fine. Vudu says it is not down. Hmmm?

Marc Bittner · 9 March 2014 - 17:15
United States · Comcast Business Communications

Unable to stream multiple titles ( verified on multiple different devices). The problem, however, does no impact all content. Appears to have begun today.

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