Vodafone.co.uk website not working? Is it down right now?

Vodafone.co.uk Server Status Check
vodafone.co.uk screenshot
Vodafone UKWebsite Name:
www.vodafone.co.ukURL Checked:
Response Time:
Last Down:
Checking Vodafone UK
Please wait while we check the server...
Vodafone UK Website Status History
Vodafone.co.uk server report and response time

The above graph displays service status activity for Vodafone.co.uk over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
18:16110.76 ms. 
20:19110.77 ms.
22:38109.63 ms. 
01:14109.33 ms.
04:00109.19 ms. 
07:12108.75 ms.
09:30105.93 ms. 
11:42107.74 ms.
13:44107.91 ms. 
15:54110.98 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT 0)  |  Current server time is 17:39

We have tried pinging Vodafone UK website using our server and the website returned the above results. If vodafone.co.uk is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access Vodafone UK - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

Having Problems with Accessing Vodafone.co.uk?
▼ LAST 24 HOURS ...
Pamela Beaty · 20 hours 20 mins ago
· · IEMobile 11.0 on Android

Troutbeck and Windermere down

Neil Thomas · 1 day 5 hours ago
· · Chrome 46.0 on Windows

havent had any service on my mobile for about 3 days not just my phone but 2 of my childrens as well

▼ LAST 7 DAYS ...
Chris Hurrey · 2 days 5 hours ago
· · Chrome 46.0 on Windows

Vodafone is reachable via 4G but not wifi/Virgin Media. Rebooted my hub/router but still no access.

Chris Hurrey · 2 days 5 hours ago
· · Chrome 46.0 on Windows

Vodafone not reachable. Tried everything including different browsers and devices. Down. Down. Deeper and down.

Justin Jay · 3 days 10 hours ago
· · Firefox 42.0 on Windows

Can get to site but unable to log into account, got vodfobe to reset pw that didn't work then they said oh it's because we're haing technical difficulties, still can not log in days later, any one can not log into their account ?

Lee Hawksworth · 4 days 8 hours ago
· · Chrome 46.0 on Windows

Vodafone's website has to be - without doubt - the worst in existence. I have never, ever, experienced a website which is almost perpetually down or if not down, unusable as much as this one!! This message; 'Sorry, we're making a few tweaks. We'll be back soon' is a slap in face everyday greeting card and is not only irritating, but should be a huge embarrassment for the company and their web admins.

If I performed my job even half as badly as their IT dept, I'd be sacked. This is a huge multinational we're talking about - worth billions, not bodgit & scarper. Unlike many of the other behemoths who manage to keep their huge web presences online without issue, it seems that Vodafone cannot and have never bothered to get theirs functioning properly. That would point to either a dereliction of duty of those responsible (or they're just piss poor at their job), or the infrastructure it's built on is piss poor. Either way, it's dire. Just f#!king dire!!

Jackie Darnell · 4 days 17 hours ago
· · Safari 4.0.4 on iPad

I couldn't the page up on either my tablet, laptop, or phone. Then by accident I turned the the WiFi off my phone and found I could access the site using mobile data. That got me thinking it must be my WiFi router. So I reset the router and hey presto, I can now access the site on all devices. I only ever had trouble with the Vodafone site. All others were fine so I reckon Vodafone must have done something that my router didn't like.

Asia Piotrowska-Piatek · 24 November 2015 - 15:58
· · Firefox 41.0 on Windows

not working for me...

Dolly DT Hesman · 24 November 2015 - 15:50
· · Safari 9.0 on Mac

not been working for me all day

Lynne Wain · 23 November 2015 - 18:32
· · Internet Explorer 11.0 on Windows

I have never know the website to work first or second time - if its working its pot luck!

▼ LAST 30 DAYS ...
Martin Robilliard · 20 November 2015 - 22:09
· · Chrome 46.0 on Windows

havent been abkle to connect to vodafone.co.uk for 2 days now

Thorsten Brabetz · 20 November 2015 - 15:34
· · Safari 9.0.1 on Mac

Contrary to what this site says, vodafone.co.uk is currently down.

Don MacGregor · 20 November 2015 - 15:30
· · Chrome 46.0 on Windows

Vodafone website inaccessible, have been trying for 2 days. Why does this site say it is up and reachable? It's not.

Jamie Edwards · 19 November 2015 - 18:00
· · Chrome 46.0 on Windows

Everytime i've tried to access vodafone.co.uk recently the website is down!! Was going to upgrade my phone, think i'll be going elsewhere and cancelling instead!

Jackie Rickaby · 19 November 2015 - 10:47
· · Firefox 38.0 on Windows

Unable to get to vodafone.co.uk website for days now. Is there a problem?

John Payne · 18 November 2015 - 14:39
· · Chrome 46.0 on Windows

Trying to obtain unlock key for new phone, as agreed by Farnham shop, got a text from Vodafone saying the IMEI number is wrong - it isn't. Now can't get on to website or get phone answer from shop (or anyone else) - in fact phone has been switched off. What a hopeless company - I will be sticking with TalkTalk after all.

Bill Williams · 18 November 2015 - 11:13
· · Firefox 42.0 on Windows

Been unable to reach Vodafone UK online for weeks now. If anybody reading this has access to media or TV can they publicise what an awful company this is and that they are not available on their website address. Tried telling their Group CEO - but no reply there either !!!

Peter Moore · 17 November 2015 - 23:27
· · Chrome 46.0 on Windows

can not reach Vodafone.co.uk at all with IE firefox or crome, all other websites are reachable.

Roy Booth · 15 November 2015 - 19:25
· · Safari 600.1.4 on iPad

Vodafone signal down AGAIN today. Very, very poor provider. Would not recommend to anybody..

David Isaacs · 15 November 2015 - 13:09
· · Chrome 46.0 on Mac

Vodafone website down again. In addition to that the My Vodafone App on my iPhone has shown the wrong monthly payment details and when I phone Voda their system does not recognise my 4 digit pin. My account is in a total mess too ( charged me £127.47 last month instead of £31 !) Two months ago they failed to take my direct debit and then threatened to disconnect me for non payment! I paid by debit card and they still threatened me. I called my bank and they advised me that Voda's system had failed to request payments from many other customers too. Despite the fact that it was their fault Voda then tried to charge me a late payment fee! On top of all of that, one Advisor in the overseas call centre actually told me that as I am 70 years old I am too elderly to understand my phone bill!!
Voda is a shambolic and dishonest company and I cannot wait to get away from them. I might be old but I am certainly not prepared to any more crap from Vodafone Uk!

Janine Baker · 15 November 2015 - 09:52
· · Chrome 38.0 on Android

No service for 5 days in Doncaster area south Yorkshire

Márton Kovács · 13 November 2015 - 19:21
· · Chrome 45.0 on Mac

Ok, I'm getting tired of vodafone. This is the 4th time their website is inaccessible.

Kirsty Dennison · 13 November 2015 - 16:30
· · Chrome 38.0 on Android

Not only can I not login to the Vodafone site, they can not give me my balance over the automated messaging service! Daughter went over data limit. £6.50 for 250mb. Current balance on her Vodafone app shows 53.1gb remaining........

Sammie Noon · 11 November 2015 - 12:52
· · Chrome 46.0 on Windows

website been down for an hour, is this site ever bloody stable?

David Lorraine · 5 November 2015 - 15:28
· · Safari 9.0.1 on Mac


Nicola Dexter FamilyFriends · 5 November 2015 - 12:56
· · Chrome 46.0 on Windows

can't access vodafone website 5th of November

Shelly Beers · 5 November 2015 - 09:01
· · Internet Explorer 11.0 on Windows

Can't access any part of vodafone website.

Trev Hempell · 5 November 2015 - 07:19
· · Chrome 42.0 on Windows

haven't been able to access vodafone.co.uk. I've been trying since yesterday teatime

Kath Cross · 5 November 2015 - 07:04
· · Chrome 46.0 on Windows

web page down in lincolnshire

Nicki Bradley · 4 November 2015 - 22:47
· · Safari 9.0 on iPhone

Trying to access website to provide pac code but website not working. Not a good start to being a new customer!

Scott Rockall · 4 November 2015 - 22:09
· · Safari 7.1.6 on Mac

Been overcharged by tenner for past 6 months and 30 quid this month. not even had my sim card for past 5 months to use my phone!! tried to query unable to contact and website down!!! PISSED OFF!!

Stacie Young · 4 November 2015 - 22:02
· · Android Browser 4.0 on Android

Can't access any part of Vodafone. Co.uk at the moment

Susan Ashton · 4 November 2015 - 21:34
· · Chrome 46.0 on Windows

Can't access Vodafpone Account or online chat in West Midlands either. It's saying it's up but only the general sales and marketing pages are live.

D.j. Jason · 4 November 2015 - 19:55
· · Chrome 46.0 on Windows

website isn't working in teesside is working over vpn connection though.

Elaine Moss · 3 November 2015 - 11:57
· · Safari 8.0 on iPad

Your websites not working properly, I need my PUK code and it won't let me acces it, your not answering your phones either.......so infuriating.......

Eric Burgess · 2 November 2015 - 19:07
· · Chrome 46.0 on Windows

iEric Burgess i have not been able to use my phone since 25th october , cant get any help or sense out of the Vodaphone people, what a shambles.

Cathy Mann · 2 November 2015 - 10:34
· · Chrome 46.0 on Windows

Can't access Vodafone, usual useless people in their so called "help" team!

Barclay Baines · 30 October 2015 - 19:39
· · Safari 9.0 on iPhone

Can't access Vodafone account, been trying for 3 days

Eric Burgess · 30 October 2015 - 14:52
· · Chrome 46.0 on Windows

my iphone has been dead since 26th oct

Anna Lawson · 19 October 2015 - 17:17
· · Safari 7.0.6 on Mac

No one is answering the phone number 191 either from mobile or landline and the live chat is not operating at all. They are uncontactable !!!

Derek Hathaway · 5 October 2015 - 19:31
· · Safari 9.0 on Mac

Trying to access my account at Vodafone for over a week - only partial information available and a lot of gobbldygook! Hopeless web service

Jackie Wood · 3 October 2015 - 13:36
· · Chrome 45.0 on Windows

wno vodaphone signal in ol16 3nj postcode (again) when will it be working again

Claire Lewes · 30 September 2015 - 10:01
· · Firefox 40.0 on Windows

I have no vodaphone signal in the BS25 post code area of the UK. When will it be working again

Pam Lupton · 22 September 2015 - 14:53
· · Safari 8.0 on iPad

Vodafone signal been down since last night. Not able to phone or text or receive calla or texts. Very bad service.

Star Karen Denise Quigley · 9 September 2015 - 19:56
· · Chrome 45.0 on Windows

Cannot get into my vodafone account says I do not have an account setup, Except it was fine lunchtime

Rachel McDougall Jenkins · 25 August 2015 - 13:15
· · Chrome 44.0 on Windows

vodphone has been dreadful here for over a week HR2 9LA. Texts not going and no phone signal most of the time. When will this get back to normal , or do I need to change provider

Pete Binney · 22 August 2014 - 14:58
United Kingdom · Virgin Media · Chrome 36.0 on Windows

Been vodaphone 20 years +, not good at the moment, phonecalls txing network, il just leave spend my money else where, sort it, wont put up with it much longer.

Tony Nelson · 5 July 2014 - 16:44
United Kingdom · BT · Browser 3.15 on PlayStation Vita

vodaphone is a load of crap alright takin your money though quick on that get it sorted or u will loose my custom

Vanessa Aspinall · 26 June 2014 - 04:10
France · Free SAS · Firefox 30.0 on Windows

I seem to be having major problems, topping up with any credit/debit cards, accessing customer services both via phone or online and am unable to access customer care/chat online either. Living in France & this is the only access I have to staying in touch with my Husband !!! anyone else know whats happening??

Brian Martin · 31 May 2014 - 14:48
United Kingdom · BT · Chrome 35.0 on Windows

Can't log on to see my account and haven't been able to all day. Tried different devices but same issue. My wife can't log on to her account either from her own PC or iPad. Very frustrating.

Pat Salmons · 26 May 2014 - 05:42
United Kingdom · BT · Chrome 34.0 on Windows

I am unable to txt my daughter in Singapore have had no trouble before this last week

Sue 'n' Pete Wentworth · 15 May 2014 - 04:10
United Kingdom · Sky Broadband · Internet Explorer 11.0 on Windows

Vodafone are a total waste of time space and money and as soon as I can I will buy myself out of the contract and avoid them like the plague in the future and advise others to do the same. my bill is rarely what it should be when I try to go to the website to check why all I get is ERROR or we are working hard to make improvements, getting sick of it cant wait to get out of my contract

Terry Angus · 2 April 2014 - 23:36
United Kingdom · Virgin Media

Not been able to access the internet via my phone for over 24 hours, is there a problem with the network?

Emma Webster · 28 March 2014 - 02:32
United Kingdom · Sky Broadband

me and my family has had no network now for nearly 2 days now and its doing my head in cos i cant ring out or no one can ring me. bloody sort it out vodafone or u are gonna lose a lot of customers

Pat Brett · 26 March 2014 - 11:30
United Kingdom · Sky Broadband

I put £10 topup on my phone, & it hasn't gone through, so my phone isn't working. So Im still waiting... Im thinking of changing, & its a new phone...

Harvey Wilson · 9 March 2014 - 15:11
United Kingdom · Redstation Limited

Been trying ALL DAY 9/3/14 to register!!! Keeps saying there is a problem - doesnt say what it is - just kicks me back to the start - soooo frustrating!!!

Dave Anscombe · 26 February 2014 - 03:06
United Kingdom · Sky Broadband

my phone been down for nearly 3 weeks one person tells you, another person tells you this, just don't know whats going on only offered £5 compensation

Pete Cash · 24 February 2014 - 11:36
United Kingdom · Virgin Media

Still no network in Hinckley . Will not be renewing contract with this shower of muppets

Pierluigi Vernetto · 22 February 2014 - 07:42
Italy · Tiscali SpA

unable to login, unable to reset my password, chatted with online support who after 30 minutes of blablabla promised to reset my password, still waiting a confirmation email after 1 hour... pathetic..

David P Harmer · 21 February 2014 - 04:42
United Kingdom · BT

Currently, since 9am at least, unable to access account details. Never been able to top-up from the site due to an error which Vodafone seem unable to fix. I feel the exit door calling.

Judit Ambrus · 13 February 2014 - 12:54
United Kingdom · TalkTalk

Cannot top up my phone since 2 days!!! The phone number 2345 is useless, they say "we have chanced the messages" and instead of telling me the menu, which button to use to top up etc the line is dead. Nothing since 2 f@cking days!!! Online the same. Tried to top up but problems with the site after trying to verify my payment. This is just unacceptable! I cannot call anyone at this moment wtf??

Lauren Webber · 11 February 2014 - 12:04
United Kingdom · BT

Vodefone is currently down for myself and all others using the network. I am in Devon. Is this the same anywhere else?

Richard Rayner · 9 February 2014 - 05:42
United Kingdom · BT

No network for over 36 hrs tried to phone customer service only to be told they are closed.come on Vodafone

Kris Davie · 4 February 2014 - 16:01
United Kingdom · Virgin Media

Vodafone.co.uk Site still down ..Nothing but trouble since i decided to go with them 2 weeks ago - lied to by sales rep on the phone - i would take out a 12 month contract but not until end of month - not paying for half the month at full price - no it will take 6 weeks for bill to appear quoted sales rep- not- 2 weeks later money taken for month [ been with them 2 weeks] - old number to new contract took nearly two days - my 20% forces discount still not added ., Phone system leads you.Around in circles-.Crap looking at the small print to end contract- dont do it folks

Les Weeks · 2 February 2014 - 05:29
United Kingdom · TalkTalk

Poor site, waste of time. It's not use telling me that Vodafone is up and running OK when I've had 'No Service' for two days now.

Ian Goodman · 27 January 2014 - 14:21
United Kingdom · BT

By a long way the worst website I have to use. For such a large brand this is very poor. All I want to do is look at my bill, Spend a bit more time improving the reliability of your site rather than making it look good to shift product please. No point trying to pour new customers into the top of your bucket when so many are falling out of the bottom.

Alan Jones · 27 January 2014 - 09:55
United Kingdom · Orange Home UK

vodafone gone down yet again !!!
my phone is going into answer phone which means i am missing calls from my customers who expect imeadiate response. this not good enough i am telling my clients its vodafone fault and they say' oh no not vodafone again'
pls get it sorted.

Beverley Danter · 24 January 2014 - 14:31
United Kingdom · Sky Broadband

Been trying for three days to port my number to Vodafone, unable to on the website or through customer service (excessive hold time of over twenty minutes). Was told tonight 'Porting system and back up system has crashed and won't be running until Monday'

Bill Sparnon · 24 January 2014 - 12:42
United Kingdom · Tiscali UK Limited

getting a bit fed up with vodafone site being down so much, need the site to check bills and sort out sim card. very worrying.

Nutty Capri · 23 January 2014 - 13:59
United Kingdom · TalkTalk

Site under maintenance - my foot. Been down for days, just admit you have big problems, only wanted to see if I could upgrade. Maybe I should switch to someone else

Anne Fennell · 23 January 2014 - 13:22
United Kingdom · Virgin Media

Useless! Try changing from private to business a/c. Told to switch to PAYG first. That took month. Now on PAYG and 1) V can't get me onto the a/c and 2) can't top up. Go through whole palava on 2345 only to be looped back to the start.
Not a single piece of information from Vodafone.

Nadia Colbourne · 23 January 2014 - 10:26
United Kingdom · Cable & Wireless UK P.U.C.

I cannot register my device - shows that they are making updates to teh site. I am currently in Reading, Berks

Tony Phillips · 23 January 2014 - 09:51
United Kingdom · BT

My Vodafone part of the site is down - unable to register a new device or log in to existing accounts.

Cathy Mc Laughlin · 22 January 2014 - 10:58
United Kingdom · Orange Home UK

Trying to register a new sim on vodafone. The site says it's having problems - please try later

Ian Alexander · 22 January 2014 - 07:21
United Kingdom · Tiscali UK Limited

Vodafone are useless - locked me out when roaming in europe, unable to contact customer service - website down more than its up and all I want to do sometimes is give them money (top up). I moved to Voda because Orange was bad! Are there any good mobile companies out there?

Mike Weeks · 21 January 2014 - 02:11
United Kingdom · PlusNet Technologies

Been trying to pickup my new phone for two days but i can't get because the system is updating FOR TWO DAYS this is ridculous

Christine Burrows · 21 January 2014 - 01:26
United Kingdom · Tiscali UK Limited

I am having problems with the Vodafone website too, it keeps saying that the site is down for maintenance, this has been going on all weekend so I would have thought that Vodafone could have got their house in order by now because they take enough off us in our payments for their service. Maybe it is about time I moved on to another provider.

Dave Brookes · 19 January 2014 - 11:11
United Kingdom · Sky Broadband

this is the second day without a working phone! how can i run my business!! not good enough vodafone

Katy HappyPiggies Goodwin · 16 January 2014 - 22:01
United Kingdom · Virgin Media

Being having network issues since november its becoming a joke. i've been a Vodafone customer for over 13 years

Ann Roberts · 5 January 2014 - 12:21
United Kingdom · Virgin Media

I keep getting call failed when I dial out but can recieve incoming calls on my iphone 4S. Any idea why and what I can do to resolve this

Richard Wickham · 28 December 2013 - 13:20
United Kingdom · Tiscali UK Limited

I have a new Sure Signal device, been trying for 3 days to configure same through the V/Phone web site. They are down and the links in the site do not work

Beth McManus · 25 December 2013 - 09:33
United Kingdom · BT

Why is Vodafone's website always down? I've been trying for days to top up my account and keep receiving messages that the site is "temporarily" unavailable. Just wondering when a temporary problem becomes a semi-permanent one.

Roz Lishak · 24 December 2013 - 01:39
United Kingdom · Sky Broadband

want to pay my bill.. but even automated service is not responding!!! so let it be publicly noted that i do want yo give you my hard earned money Vodafone and please don't try to charge me a late payment fee as your text has threatened, I am not late just trying to pay on time!!!

Gordon Grimley · 3 December 2013 - 00:00
United Kingdom · Daisy Communications

having a right game today. Screen froze. Took out battery and then seemed ok. When I sent a text they receive it but it doesn't show my message as being sent on my fone.

Peter Jordan · 1 December 2013 - 09:19
Italy · TWT.

My pay as you go is impossible to top up overseas, a very nice automated voice takes me thru all the procedures records my debit card details then politely says" thanks for calling vodaphone" as for on line that never works either

Marlene Woolgar · 29 November 2013 - 07:01
United Kingdom · TalkTalk

I can't seem to send any texts and am only receiving a few (not ALL that have ben sent to me). Can't make phone calls either! I'm sure my monthly payment is being taken though!!! Not good enough Vodafone!

Chris Donkin · 26 November 2013 - 10:55
United Kingdom · BT

i changed from vodaphone pay as you go to contract 8 weeks ago and was promised phone and sim next day. after 6 phone calls and them taking out two payments i still havnt recieved the phone. twice they promised me the phone within 3 to 5 working days and after not getting it and phoning them again on what said a call costing 26p when i had finished 5 pounds of credit had gone and i was 1.50 in debt. 3 times they said they would phone me back that evening or at the latest next day but hey ho it was me who had to call them again. well ive cancelled my direct debit so lets see how long it takes them to contact me now. USELESS

Ann Johnson · 21 November 2013 - 04:37
United Kingdom · Sky Broadband

Been with vodaphone 3 months now absolute nightmare online service when you can get it is useless monthly bill always wrong they would rob you blind if they could, you need to be very vigilante wish i had never took a contract out with them looks like 2 years of misery never again my advice AVOID LIKE THE PLAGUE

Lyn Middleton · 15 November 2013 - 13:19
United Kingdom · Virgin Media

Once again I can neither make or receive phone calls - this has been happening on and off for the last few weeks.

Emily Narey · 6 November 2013 - 14:30
United Kingdom · Sky Broadband

I have been with Vodafone since I got my very first phone, so thought I would try a contract phone, was the worst decision I ever made!!

Del Jones · 6 November 2013 - 11:26
United Kingdom · Three

trying to contact a friend for the last 2 days, he's with vodafone and in the newcastle upon tyne area, anyone else had problems?

Angela Hulbert · 5 November 2013 - 08:43
United Kingdom · TalkTalk

I have been unable to use my phone for the last 2 days. Vodafone rubbish

Update: After contacting customer services and being talked through step by step instructions for over 20 minutes on 2 occasions, I still have no service. I have cancelled my contract and returned my device to the store where I was served by the manager from hell with a stinking attitude who had the nerve to tell me the network was down due to vandalisation which was out of her control! She was rude, dismissive of any concerns I had and argumentative.

Debra Pumford · 5 November 2013 - 00:24
United Kingdom · Virgin Media

Is there a network problem in Wales cant make calls or send receive texts not only me other people on Vodafone network been happening since yesterday lunchtime really annoying I am paying for a service I cant use

Gill Noppen-Spacie · 28 October 2013 - 14:17
United Kingdom · Sky Broadband

I've had no email or mobile phone service from Vodafone since 8am today and it seems impossible to SPEAK to a human if I try ringing from the landline (Sky). Did the hard re-boot earlier and still no joy. This is NOT a service!

Andrew Nicholls · 18 October 2013 - 17:02
United Kingdom · Sky Broadband

i have nothing at the moment nothing at all.. anybody got this problem?

Wayne Carter · 17 October 2013 - 08:00
United Kingdom · Orange Home UK

vodafone, no vodafone website, dial 191 just goes off, anybody else experiencing these faults?

Keith Lester · 15 October 2013 - 14:33
United Kingdom · BT

no vodafone again this evening, had it for an hour or so but its gone again

Keith Lester · 12 October 2013 - 13:46
United Kingdom · BT

no vodafone again today, ive given up calling customer services, because they dont, serve, that is.

Bill Filmer · 3 October 2013 - 04:17
United Kingdom · BT

I have been trying to top up my Vodafone online for two days. I used chat online and they could not solve the problem so they actually rang me back. The girl tried to top up my phone over the landline but failed. After speaking to a supervisor another girl tried another credit card that I have as they said that the first card would not approve payment. Their attempt to top up using my second credit card also failed. I then tried topping up another family Vodafone using the phone itself and the first credit card. This worked, showing that there was no problem with the credit card. I checked with the card provider and they said no attempt by a merchant (Vodafone) had been made which had been refused. The conclusion is that Vodafone never actually tried to get a payment from my card but blamed my card for the problem. They have a very serious problem.

June Anderson · 26 September 2013 - 21:32
United Kingdom · Sky Broadband

Seriously sitting here with an iphone4 my old one, an iphone5 thats new can't activate sim, went onto itunes apparently this would fix it. Now wireless is working all around house and neither of phones are connecting, wtf??

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