website not working? Is it down right now? Server Status Check screenshot
VistaprintWebsite Name: Checked:
Response Time:
Last Down:
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Vistaprint Website Status History server report and response time

The above graph displays service status activity for over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
05:371.53 ms. 
08:231.05 ms.
11:580.87 ms. 
14:310.96 ms.
08:272.86 ms. 
11:200.77 ms.
20:233.19 ms. 
07:180.92 ms.
09:501.07 ms. 
12:530.85 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT 0)  |  Current server time is 13:58

We have tried pinging Vistaprint website using our server and the website returned the above results. If is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access Vistaprint - Troubleshooting Instructions

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Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

Having Problems with Accessing
▼ LAST 7 DAYS ...
Bill Cline · 2 days 23 hours ago
· · Chrome 51.0 on Mac

Vistaprint is currently down...been down all morning and not sure why :(

▼ LAST 30 DAYS ...
Fred Hicks · 22 June 2016 - 16:35
· · Chrome 51.0 on Mac

Trying to check out, but it keeps looping me back to the address selection stage. Won't move forward to payment. :(

Nikki Calland Alley · 19 June 2016 - 14:10
· · Chrome 51.0 on Mac

I've been trying to go to vistaprint since last night to log on and print out some banners. Keep getting a message that it's temporarily unavailable. This doesn't seem temporary! Help! I need to get those banners ordered!

Joanne Fenton · 19 June 2016 - 13:50
· · Internet Explorer 11.0 on Windows

Vista Print is still's been hours and I was trying to finish my business cards...and I was almost done!

Janis Werrett · 19 June 2016 - 12:42
· · Chrome 49.0 on Windows

my websites are running i just cant into the dashboard because vistaprint site is down

Jami Elaine Kelly · 19 June 2016 - 12:29
· · Safari 9.0.2 on Mac

Havent been able to access for the last 4 hours. It is now 10:30pm Sunday 19/06/2016.

Neil Summers · 19 June 2016 - 12:17
· · Firefox 47.0 on Windows

Can't get on to 8:17 am 6/19

Amy Allan · 19 June 2016 - 10:40
· · Chrome 51.0 on Android

Not been working at all today

Stefan Angerer · 19 June 2016 - 08:54
· · Chrome 46.0 on Windows also down!!

Sam Taylor · 19 June 2016 - 08:11
· · Chrome 51.0 on Windows

down right now, and right as I was about to buy some new business cards!

Beth Knapp · 3 June 2016 - 15:02
· · Chrome 50.0 on Windows

I cannot upload any images or files

Chris Bennington · 11 April 2016 - 02:18
· · Chrome 50.0 on Windows

I can't go on....tried for days. Got on for a little and then got an error message. ???

Elizabeth DeWitt Bowden · 4 April 2016 - 22:30
· · Chrome 49.0 on Windows

not working today 4/4/16

Kali Cowart · 21 March 2016 - 18:00
· · Chrome 48.0 on Windows

I am trying to set up a business card. I can not get into site with google chrome. Can get into site with Microsoft edge but will not let me upload any pictures. Getting really annoyed, and theyre about to lose business.

Eileen Rooney Barone · 21 March 2016 - 09:49
· · Chrome 49.0 on Windows

server down this morning

Amanda Rinker · 11 March 2016 - 03:10
· · Chrome 48.0 on Mac

Website is down.

Angelica Serrato · 2 March 2016 - 04:14
· · Chrome 28.0 on Android

Finished everything, in checkout, "Next" button not working after entering in shipping information. I've tried refreshing, using cell phone AND laptop, cleared cache, etc.. nothing working. Must not want my money.

Joni Dalton · 24 February 2016 - 15:15
· · Chrome 46.0 on Windows

I was just told vistaprint does not work with windows 10 to upload photos. Wasted 2 days trying! They should post this on their website. They said I have to go to to send them the photo and they will upload it for me to my account.

Amy Dennis · 19 February 2016 - 19:43
· · Chrome 46.0 on Windows

I'm trying to set/purchase up three pre-designed business cards, but when I click to upload, nothing happens.

Annette Farr · 19 February 2016 - 13:23
· · Firefox 44.0 on Windows

I'm trying to design a business card. I can get as far as selecting the Horizontal option but then the design page just keeps loading forever.

Jessica Elicea · 13 February 2016 - 15:08
· · Firefox 44.0 on Windows

the page automatically reloads every 2 seconds, i cant even choose from the inital drop down menus. it keeps flashing and reloading immidiately

Daniel Eilbeck · 11 February 2016 - 13:12
· · Chrome 48.0 on Windows

trying to buy something!!!! Dont they want my money??? I have designs I need to make edits to before I reorder but its down & has been down for weeks. Im losing business!!!

Rachael Peters · 5 February 2016 - 11:15
· · Chrome 42.0 on Windows

seriously annoyed, need to update my website and can't. Already had reports from clients that they cant access my website! they really should have a system in place at least to inform people with websites through vistaprint that there will be no access!

Rowan Arndt · 5 February 2016 - 11:13
· · Internet Explorer 11.0 on Windows

My business has been down all day, when I spoke to Customer service in the morning I was told a couple of hours, when I rang again at 2pm I was told again a couple of hours and then after pushing maybe more like 24 hours? So I have lost a days work and a couple of clients as there is no way of contacting them.

Martyn White · 5 February 2016 - 10:40
· · Chrome 34.0 on Android

My website was down for most of yesterday (Thursday). Is still down now. Losing business because of it. Not happy.

Fay Toombs · 5 February 2016 - 09:57
· · Internet Explorer 11.0 on Windows

Still no site cannot check e-mails or change website, not acceptable

Wes Schilling · 5 February 2016 - 09:47
· · Chrome 48.0 on Windows

Can't be fixed till Saturday !! Unacceptable ! We better be compensated for our losses. Sure hope someone at VP is reading our comments.

Wes Schilling · 5 February 2016 - 09:44
· · Chrome 48.0 on Windows

Can't be fixed till Saturday !! Unacceptable ! We better be compensated for our losses. Sure hope someone at VP is reading our comments.

Wes Schilling · 5 February 2016 - 09:35
· · Chrome 48.0 on Windows

My website has been down for 5-6 hours. When will it be fixed

Siva Kumar · 5 February 2016 - 09:27
· · Chrome 48.0 on Windows

One whole day and I still cant access my website and our business email.... Too bad Vistaprint. Post your status in your facebook page atleast.

Antonios Phipps · 5 February 2016 - 08:45
· · Chrome 43.0 on Android

Not even a month with them and we already lost a client. They say to us they will fix the problem within 48 hours. So maybe on saturday.If someone is organizing a class action please let us know!

Nicole Seamons · 5 February 2016 - 08:33
· · Safari 9.0 on iPhone

Still down, a whole business day wasted, who is out of pocket? The customers only, vista print still get paid

Randy Martinez · 5 February 2016 - 07:01
· · Chrome 48.0 on Windows

I never knew Vistaprint had these kind of issues.
Today I had much to optimize on my website just to find out it is down.
Well I'm sure that won't convince Google Adwords not to fee me for all of today's clicks . . . I wonder how many times in the past they made me lose funds . . . Maybe it is definitely time to move on. This is not good :(

Scott Robinson · 5 February 2016 - 06:45
· · Safari 9.0.1 on Mac

This is bullshit. Still down and literally a whole day wasted. Spam the facebook page guys.

Susan Saunders Hall Lawson · 5 February 2016 - 05:28
· · Chrome 46.0 on Windows

Really frustrating. Need to get work done. Wish they would at least post a message on there main page what is going on since that is still up and running.

Susan Kaiser · 5 February 2016 - 05:21
· · Chrome 34.0 on Android

Jason...after this episode, you won't need to wait until your term is up. They will have to pro-rate your term at a minimum. I'm planning on asking for a full refund and additional damages. You do not have to wait it out with them.

Jason Hendricks · 5 February 2016 - 05:03
· · Chrome 48.0 on Mac

I can't believe this. I know that web servers can go down. I have another site with InMotion Hosting and they have been down, but NEVER more than 1 hour. Then again, Vista PRINT has no business hosting, they are a printing company. So I will be consulting my partner and we will be taking future print jobs as well as hosting elsewhere when our term expires for what we already paid for.

Apple Rose · 5 February 2016 - 04:58
· · Safari 8.0.8 on Mac

Agreed- Loss of reputation= class action lawsuit. I am in. Frustrated with this company. It's happened so many times already

Susan Kaiser · 5 February 2016 - 04:54
· · Chrome 34.0 on Android

Just got off the phone with Stacey and was told it should be up and running WITHIN THE NEXT 24 HOURS! Wtf...another 24 hours? SHOULD BE????? I can no long deal with this substandard company and at this point, I am also pulling all of my print work. This company needs to be shut down and no longer able to do business!

Susan Kaiser · 5 February 2016 - 04:42
· · Chrome 34.0 on Android

Vistaprint now says they might have it up by 6am EST. Not one of us is able to conduct business. It's not just the income lost, it's the loss of our reputation and credibility since some of our customers access videos via our website they have paid for. This is costing us money and ruining our reputation. That comes at a high price tag vistaprint. The real kicker is VP's site never went down! Why aren't their paying customers on that server? THIS IS A CLASS ACTION LAWSUIT IN THE MAKING!

Rebecca Featherstone · 5 February 2016 - 04:40
· · Safari 9.0 on iPhone

Email hasn't worked since 2:30 Thursday. This is a very long time to not have access to important work emails.

Tariq Sherzai · 5 February 2016 - 04:34
· · Chrome 48.0 on Windows

Common vista print, this is not acceptable, this is not what I signed up for, I have lost jobs and can't reply to my clients.

Tariq Sherzai · 5 February 2016 - 04:30
· · Chrome 48.0 on Windows

I lost $850 today. Thank you vista print.

Kat Robinson Roach · 5 February 2016 - 03:50
· · Chrome 48.0 on Android

My sites been down since mid day. And cannot reach any one at vista print!?! And emails are kicking back to clidnts. Not good!

Melody Russie-Orr · 5 February 2016 - 03:49
· · Firefox 44.0 on Windows

My website and email are completely inaccessible right now. 7:47 pacific time. It's been down all day. I can't even reach customer support. Grrrr. Anyone know of a better hosting site??

Sikes Aerial Services, LLC · 5 February 2016 - 02:28
· · Safari 9.0 on iPhone

My website and email services have been down since 230pm EST. Thank GOD vistaprint doesn't handle my phone service as well. I would have missed out on 3 clients today. This is the 2nd time in the last couple of months this has happened. Nothing from Vistaprint. It's about time to switch website hosting providers

Kelly Boudreaux · 5 February 2016 - 02:12
· · Chrome 48.0 on Windows

still down

Brett Paton · 5 February 2016 - 01:54
· · Chrome 48.0 on Mac

Still can't get in :(

Irish Pro Keepers Academy · 5 February 2016 - 00:39
· · Chrome 48.0 on Windows

Thanks Paul for that update. This is just another thing to add to the growing list of problems against VP and their crappy service, the thing is once its fixed there wont be an apology or compensation for lost business offered at all....Weebly here I come.

Paul Sheahan · 5 February 2016 - 00:19
· · Safari 9.0 on iPhone

Just got off the phone and was told they have a major problem and hope to have their severs back online by end of business today (Friday).
Notice they said "hope" to have it fixed by end of business today!!

Maggie Joh · 5 February 2016 - 00:15
· · Chrome 48.0 on Windows

Well I guess I am glad I am not the only one? Trying to check my business email for the last FEW hours and still can't get through. Which is even more fantastic considering I told a client I would email her today.

Ben Cumming · 5 February 2016 - 00:00
· · Safari 9.0.2 on Mac

Yep... unable to contact a potential client who messaged me before it went down. Thanks vista print! Can't wait to get rid tbh..

Nicol J. Hanyard · 4 February 2016 - 23:50
· · Firefox 43.0 on Mac

I called about an hour and a half ago and was told that the service should be up in a couple of hours. The same agent, during the same conversation, later said 2 through 3 hours. Very frustrating.

Fay Toombs · 4 February 2016 - 23:44
· · Internet Explorer 11.0 on Windows

Still cannot get onto Vistaprint, I need to check my e-mails for my business

Denise Myers Byrd · 4 February 2016 - 23:38
· · Safari 9.0.1 on Mac

Our email and website have been down for a number of hours now, but interestingly enough, Vistaprint's website is up and running!

Lorraine Hearn · 4 February 2016 - 23:23
· · Safari 9.0 on iPad

Yes loosing sales too. Not happy and hope we all receive compensation.

Chris Reed · 4 February 2016 - 23:19
· · Safari 601.1.46 on iPhone

No email or website costing me ££££££ not happy

Fay Toombs · 4 February 2016 - 23:10
· · Internet Explorer 11.0 on Windows

Cannot access my wbsite, been a fewhours now not happy

Craig Catton · 4 February 2016 - 23:05
· · Chrome 42.0 on Windows

!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaahhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhh!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! HELP!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Craig Catton · 4 February 2016 - 23:04
· · Chrome 42.0 on Windows

Website is down and I can't access my email. Business is going to suffer because of this. Does anyone have an idea how long it is going to take for vistaprint to recover. Perhaps I should be looking at a new provider. · 4 February 2016 - 22:53
· · Safari 9.0.2 on Mac

Yes my website is down. It is also not coming up in Google searches and links to my site are not working from other networking sites are not working

Scott Brass · 4 February 2016 - 22:50
· · Internet Explorer 11.0 on Windows

I need access to my company email!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Milly Os · 4 February 2016 - 22:45
· · Firefox 43.0 on Windows

Website down!

Fabrizio Marsilli · 4 February 2016 - 22:41
· · Chrome 48.0 on Mac

Email and website are down. Hope they'll fix the issue soon...

Jp Hynes · 4 February 2016 - 22:38
· · Chrome 48.0 on Windows


Tracey Brigham LaPierre · 4 February 2016 - 22:29
· · Safari 9.0 on iPhone

I cannot access my mail

Richard Marsh · 4 February 2016 - 22:11
· · Chrome 48.0 on Windows

my vistaprint email and website is down, been kept on hold for 21 minutes so far to a so called 24 hour help line

Cathy Penrose · 4 February 2016 - 22:00
· · Chrome 48.0 on Windows

No website or e.mail available on my Vistaprint account. Does anyone know what's happening yet?

Fay Toombs · 4 February 2016 - 21:22
· · Internet Explorer 11.0 on Windows

Cannot go onto my website to change it Dammmm

Trafalgar HC Gibraltar · 4 February 2016 - 21:20
· · Chrome 48.0 on Windows

Haven't been able to access my Vistaprint email or website for over an hour. Any idea what's happening?

Sarah Lewis · 4 February 2016 - 21:14
· · Chrome 48.0 on Windows

Haven't been able to access my Vistaprint email or website for over an hour. Any idea what's happening?

Stetson Kennedy · 4 February 2016 - 21:07
· · Safari 9.0.3 on Mac

Definitely down. Apparently "" doesnt work well either!

Nicole Seamons · 4 February 2016 - 21:06
· · Safari 9.0 on iPhone

Cannot access my website or emails

Jason Hendricks · 4 February 2016 - 20:03
· · Chrome 48.0 on Mac

Cant get into Vista Print or my VP Website!

Kelly Silvia · 20 January 2016 - 23:51
· · Chrome 46.0 on Windows

Won't let me edit text on my business card. Talked with Customer Care but, they didn't say there was a problem

Sandy Vernon · 20 January 2016 - 22:19
· · Chrome 47.0 on Windows

site is down too often

Teresa Wilson Trim · 19 January 2016 - 19:56
· · Chrome 49.0 on Mac

Got on site, but will not load any pages

Holly Mcninch · 12 January 2016 - 13:04
· · Internet Explorer 11.0 on Windows

Network Error (tcp_error)

A communication error occurred: ""
The Web Server may be down, too busy, or experiencing other problems preventing it from responding to requests. You may wish to try again at a later time.

For assistance, contact your network support team.

Simone Emmons · 10 January 2016 - 06:03
· · Chrome 47.0 on Windows

Yes, my website is also not working - very frustrating and they don't have live support or nobody available to provide support now. Horrible.

Kerry Louise Burgess · 9 January 2016 - 22:23
· · Internet Explorer 11.0 on Windows

is anyone else having problems with their vistaprint website- not working online - saying it is not working on the vistprint???

Mel Envy · 5 January 2016 - 13:56
· · Chrome 47.0 on Windows

Signed into account, but will not load ANY services. Pages won't go anywhere, just tries to load forever. It's affecting everything from my social media marketing to my website updates and stats.

Abra Jane Matthews · 4 January 2016 - 20:18
· · Safari 8.0.8 on Mac

Trying to set up my cards, but the page will not load, it will get about 1/3 of the way then restart.

Sharon Marie Baggett Smith · 29 November 2015 - 07:36
· · Firefox 42.0 on Windows

Cleared the cookies and it still will not upload the card. It will upload my design but then just spins for the card forever and ever. Guess I can't order this year. I have tried multiple times over the last several weeks and it doesn't work. I was planning to order for a gift as well.

Susan E Bradley · 17 November 2015 - 05:05
· · Firefox 42.0 on Windows

I've tried for four consecutive days to create a new website and each and every time the order gets cancelled despite numerous long calls to customer service who reassure me that it will be fine in 24 hours. They said they one can no longer just sign up and start a new website. It takes 24 hours to verify the order now it's been six days and still I can't create a website. What other website creator do you suggest? I don't like WordPress

Don Daniel · 14 October 2015 - 03:04
· · Chrome 45.0 on Windows

Site opens, but you once you choose a design, the editor just spins. So the site is either overloaded or crashed with their 50% off sale.

Elaine Rutland-Smith · 9 October 2015 - 13:57
· · Chrome 45.0 on Windows

Trying to customise business cards, page has been trying to load for 20 minutes, still trying. Not acceptable.

Michelle Schneider · 26 September 2015 - 23:42
· · Firefox 40.0 on Windows

my clients are calling screaming and cannot access the website??? help is your server down????? (906) 221-7559 I would appreciate a phone call!

Sherry Louise · 26 September 2015 - 23:42
· · Internet Explorer 11.0 on Windows

it is not working for me and it is not working for my clients as one of they just sent me a message saying it isnt working!

Fawn Agustin · 26 August 2015 - 15:06
· · Chrome 40.0 on Android

I can't create anything right now. Logged in but site not functional

Bob Resciniti · 29 June 2014 - 05:50
United States · Comcast Cable · Chrome 35.0 on Windows

I can't check out my order. Blank screen when I get to the payment section.

Peppi Garrett · 17 May 2014 - 18:18
United States · · Firefox 29.0 on Windows

My Vistaprint website will not publish. It saves my changes, but won't publish them, even though I receive the message that it has published. The "last time published" message still reads that is was published 2 months ago. I've been at this all day and have clicked "Publish" about 800 times. (slight exaggeration)

Custom Transportation · 12 February 2014 - 16:06
United States · Comcast Cable

If you can't get to, you might have bad DNS settings on your computer. Check this out:

Eileen C. Shimizu · 6 January 2014 - 13:48
United States · Charter Communications

I cannot use copy and paste to upload articles to my blog since Dec. 6th, 2013. I have called VP numerous times. Standard reply: our engineers are working on the problem. I cannot talk to an engineer.

MissJoy NanayJoy · 1 January 2014 - 22:56
United States · Verizon FiOS

Unable to load the webpage because the server sent no data. Error code: ERR_EMPTY_RESPONSE

Brian Hirsch · 10 December 2013 - 07:39
United States · Atlantic Broadband is down for me right now. Tried two different methods (cell, and PC)

Julie Pelletier Rutkowski · 5 December 2013 - 07:31
United States · Verizon FiOS

I called Vistaprint today and was told problem was on their end! I have been trying to update my website and it will not save or publish changes. I have never had problems with Vistaprint. Hope it is fixed soon.

Gina Bullock · 4 December 2013 - 18:18
United States · Verizon FiOS

I have been trying for weeks to order my business cards. I spoke to a guy today who said he has not heard of ant problems. What a joke. Look at all of us.

Sandra Marie Howell · 30 November 2013 - 23:16
United States · Charter Communications

I am trying to place an order and in the shopping cart when I click on order it shows java script void

Phyllis Jackman-Stefanakos · 25 November 2013 - 10:46
United States · Infostructure Cable and Internet

I have been unable to design any product labels for months now. When I enter the page I get a square box with drop down panes telling me to select industry type or allows me to search... however this box does NOT WORK and will not allow itself to be removed from the page allowing me access. The page screen remains shadowed. I have attempted every manner feasible or not to make that box disappear and it will not... giving up will order from someone else.

Simon Dickson · 25 October 2013 - 06:48
United States · Time Warner Cable

It says the site is up today but the page will not load. Am not experiencing issues with any other sites.

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