website not working? Is it down right now? Server Status Check screenshot
VistaprintWebsite Name: Checked:
Response Time:
Last Down:
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Vistaprint Website Status History server report and response time

The above graph displays service status activity for over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
21:134.49 ms. 
23:434.43 ms.
01:544.38 ms. 
04:384.41 ms.
07:034.37 ms. 
09:134.41 ms.
11:455.02 ms. 
14:044.58 ms.
16:334.52 ms. 
18:545.36 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT -8)  |  Current server time is 19:31

We have tried pinging Vistaprint website using our server and the website returned the above results. If is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access Vistaprint - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

Having Problems with Accessing
▼ LAST 30 DAYS ...
Chris McDiarmid · 20 February 2015 - 10:44
Canada · Shaw Communications · Opera Next 27.0.1689.69 on Windows

Back online now...Yae... :)

Naomi Thomas · 20 February 2015 - 10:05
United Kingdom · PlusNet Technologies · Firefox 35.0 on Windows

mine is now back up, total nightmare. never known to have so many problems with a website provider!

Bill Larscheid · 20 February 2015 - 09:45
United States · Midcontinent Communications · Chrome 40.0 on Windows

yes this in not good i have 3 sites on here and cant get my email from any of them have info and addresses i needed for today and just blasted my city with flyers this week

Timothy Kirby · 20 February 2015 - 09:40
United States · Comcast Cable · Chrome 40.0 on Windows

THIS IS CRAZY .. I can not conduct any business at all. Nothing in and nothing out. No was to even access old mail. This has been by far the worst year ever with vistaprint! After a number of years with them.. its like business suicide for me. No one will give me any information as to what exactly is causing these problems and what they are doing to resolve them and keep servers up.

Jacob Soldat · 20 February 2015 - 09:30
United States · Time Warner Cable · Chrome 40.0 on Windows

Business email & website are both down and making it very difficult to conduct business!

Chris McDiarmid · 20 February 2015 - 09:29
Canada · Shaw Communications · Opera Next 27.0.1689.69 on Windows

Canada seems to be down on vista print website and emails...First time I have noticed in 3 years...

Bill Larscheid · 20 February 2015 - 09:27
United States · Midcontinent Communications · Chrome 40.0 on Windows

have jobs to do today and cant get my info

Annie Urban · 20 February 2015 - 09:06
United States · AT&T U-verse · Firefox 35.0 on Windows

I'm in Texas, my website through Vistaprint is down. Called them, they said they hoped to have it up "by this afternoon". Have used VP for several years, and this year it's been horrible. Probably gonna switch to another service like GoDaddy or someone else. This is really holding up business!!!

Counselling Somerset - Faye Blackwell · 20 February 2015 - 07:50
United Kingdom · BT · Firefox 35.0 on Windows

Email and website both down today.

Dave Williams · 20 February 2015 - 07:37
United States · Home Telephone Company · Chrome 40.0 on Windows

my website and emails are down too. the outage map on this site is pretty crazy. looks like the whole northeast. Is there a way to create a back up somehow so this doesn;t happen again?

Primary Colors Painting Corp. · 20 February 2015 - 07:34
United States · Comcast Cable · Chrome 40.0 on Windows

Finally talked to a "rep". They said the site is "down and experiencing problems at this time". They have no estimated time of recovery. Awesome...

Vericlean Pontardawe · 20 February 2015 - 07:30
United Kingdom · Sky Broadband · Safari 8.0 on iPhone

Email down today

Primary Colors Painting Corp. · 20 February 2015 - 07:26
United States · Comcast Cable · Chrome 40.0 on Windows

Havent been able to check emails since 6am...Been on hold with VP says wait time is LOOOOOONG...still haven't talked to anyone.

Elizabeth Jukes · 20 February 2015 - 07:21
United Kingdom · BT · Internet Explorer 11.0 on Windows

Cannot open my emails or receive any. What's the problem?

Mike Martin · 20 February 2015 - 07:15
United States · Verizon Internet Services · Internet Explorer 11.0 on Windows

Mine down also

Melissa Lee Schaible · 20 February 2015 - 07:00
United States · Comcast Cable · Safari 7.0 on iPad

Can not open my business email with vista print all morning! I have no way to confirm my appointments of conduct my business!!! Very bad!

Maggie Joh · 20 February 2015 - 06:48
Canada · Rogers Cable · Chrome 40.0 on Windows

Can't get my website to open which as you can imagine is pretty bad for business.

Bob Resciniti · 29 June 2014 - 05:50
United States · Comcast Cable · Chrome 35.0 on Windows

I can't check out my order. Blank screen when I get to the payment section.

Peppi Garrett · 17 May 2014 - 18:18
United States · · Firefox 29.0 on Windows

My Vistaprint website will not publish. It saves my changes, but won't publish them, even though I receive the message that it has published. The "last time published" message still reads that is was published 2 months ago. I've been at this all day and have clicked "Publish" about 800 times. (slight exaggeration)

Custom Transportation · 12 February 2014 - 16:06
United States · Comcast Cable

If you can't get to, you might have bad DNS settings on your computer. Check this out:

Ken Wiley · 9 February 2014 - 17:08
United States · Hughes Network Systems

It won't connect for me right now

Karen Williams Calhoun · 8 February 2014 - 09:41
United States · Verizon Wireless

Been trying since yesterday to get on Vistaprint!!! What's up???

Cheri N Don Johnson · 31 January 2014 - 13:59
Canada · Telus Communications

Can not access vista print check out

Ken Niese · 29 January 2014 - 06:42
United States · Local Tv And Electronics

trying to access vistaprint but the site seems to be down

Eileen C. Shimizu · 6 January 2014 - 13:48
United States · Charter Communications

I cannot use copy and paste to upload articles to my blog since Dec. 6th, 2013. I have called VP numerous times. Standard reply: our engineers are working on the problem. I cannot talk to an engineer.

Dee Boone · 5 January 2014 - 11:38
United States · CenturyLink

i can not get on the web site at all

MissJoy NanayJoy · 1 January 2014 - 22:56
United States · Verizon FiOS

Unable to load the webpage because the server sent no data. Error code: ERR_EMPTY_RESPONSE

Joan Gourlay · 20 December 2013 - 15:56
Canada · Shaw Communications

I can get into my website but I can't upload any pictures.

Brian Hirsch · 10 December 2013 - 07:39
United States · Atlantic Broadband is down for me right now. Tried two different methods (cell, and PC)

Julie Pelletier Rutkowski · 5 December 2013 - 07:31
United States · Verizon FiOS

I called Vistaprint today and was told problem was on their end! I have been trying to update my website and it will not save or publish changes. I have never had problems with Vistaprint. Hope it is fixed soon.

Gina Bullock · 4 December 2013 - 18:18
United States · Verizon FiOS

I have been trying for weeks to order my business cards. I spoke to a guy today who said he has not heard of ant problems. What a joke. Look at all of us.

Sandra Marie Howell · 30 November 2013 - 23:16
United States · Charter Communications

I am trying to place an order and in the shopping cart when I click on order it shows java script void

Phyllis Jackman-Stefanakos · 25 November 2013 - 10:46
United States · Infostructure Cable and Internet

I have been unable to design any product labels for months now. When I enter the page I get a square box with drop down panes telling me to select industry type or allows me to search... however this box does NOT WORK and will not allow itself to be removed from the page allowing me access. The page screen remains shadowed. I have attempted every manner feasible or not to make that box disappear and it will not... giving up will order from someone else.

Simon Dickson · 25 October 2013 - 06:48
United States · Time Warner Cable

It says the site is up today but the page will not load. Am not experiencing issues with any other sites.

Tina Fries · 11 October 2013 - 17:41
United States · Optimum Online

my website is not fully showing up, is there a problem its been 3 days and no change. I have never had a problem with Vistaprint. Very upsetting as people are looking at my site and nothing is there ;((

Amy Whitfield · 11 October 2013 - 01:15
United Kingdom · Ask4 Limited

I can't scroll down- which means i can't click accept/ pay etc for my business cards!

Samantha Vallance Long · 12 September 2013 - 04:02
United Kingdom · Sky Broadband

Is it down today? I keep being put back to my log in page - really frustrating! even tried logging in with face book and it wouldn't let me!

Michael Hamp · 28 August 2013 - 13:13
United States · Viasat Communications

Google finds website then throws me out and back to Google search

Wes Schilling · 28 August 2013 - 00:32
United States · AT&T U-verse

My dashboard for Vistaprint has been unreachable not for2 days for me. I need to edit my website! What's happening???

Edit: Additional info on my Vistaprint website. Website is up and running ok, just cannot use it to edit my website !! Nothing seems to work, even tried the UK Vistaprint website and it did not work. Help !!!

Brandy Lee · 10 August 2013 - 14:22
United States · Comcast Cable

well I can't get it to come up... no pics... just txt on the site... its not behaving this way on any other site ... and I have been trying to get it to come up all day??? weird.

Gary Caffell · 31 May 2013 - 02:06
New Zealand · Telecom New Zealand

cant post blog, will do everything else but that. Told 24hrs to fix, now four working days.

Jess Sides · 1 May 2013 - 08:48
United States · Comcast Cable

redirects to a blank page, won't let me to site!

Kelly Roberts · 11 March 2013 - 08:50
United States · Comcast Cable

vista print server is down? can't access my email account

Kristi-Lee Boladeras · 19 February 2013 - 15:50
Australia · iiNet Limited

Every time I choose my image to go on my card it does nothing and I cant press next. This has only started happening today for me

Sherry Castleberry · 21 January 2013 - 23:15
United States · AT&T Internet Services

I can't seem to make any cards. When I type text in the boxes it does not show up on the chosen design and when I try to delete mistakes in the texts it won't allow me. I've never had problems until tonight.

Gallo Chris · 18 January 2013 - 13:42
United States · Time Warner Cable

Vistaprint is down! What up with that?

Suzanne D'Aunoy Meehle · 6 December 2012 - 10:31
United States · Time Warner Cable

The site is up but I cannot log onto their server to place an order.

Maria Solomonides Now Surman · 26 August 2012 - 05:40
United Kingdom · Virgin Media

Is vistaprint still not working for you all?

Geoff Morris · 25 August 2012 - 16:15
United Kingdom · BT

Thank you for this website - I have been trying both the "" which I would normally use, and the ".com" site. At least I know it is not just a problem with my browser or Internet access. I suppose we should be glad for the small blessing that the websites Vistaprint hosts are still live and viewable as normal!

Tracey Knott · 25 August 2012 - 12:45
United Kingdom · BT

what pain I need to edit my website!!! GRRRR

Dave Thompson · 25 August 2012 - 10:12
United Kingdom · BT

Yes, down for us all afternoon too

Jayd Clarissa Brown · 25 August 2012 - 06:59
United Kingdom · BT

trying to access vistaprint but the site seems to be down!

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