website not working? Is it down right now? Server Status Check screenshot
Virgin AustraliaWebsite Name:
www.virginaustralia.comURL Checked:
Response Time:
Last Down:
Checking Virgin Australia
Please wait while we check the server...
Virgin Australia Website Status History server report and response time

The above graph displays service status activity for over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
08:337.54 ms. 
12:568.8 ms.
00:326.98 ms. 
03:218.76 ms.
04:0318.89 ms. 
08:3618.3 ms.
10:408.99 ms. 
22:038.42 ms.
05:199.01 ms. 
10:4819.33 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT 0)  |  Current server time is 22:51

We have tried pinging Virgin Australia website using our server and the website returned the above results. If is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access Virgin Australia - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

Having Problems with Accessing
Jill Hodgson · 21 April 2016 - 01:14
· · Chrome 49.0 on Windows

can't book any flights, unable to get past "too many redirections" will have to use another airline, as this only happens with virgin.

John Leonardo · 11 April 2016 - 04:35
· · Chrome 49.0 on Windows

Been trying for over an hour to make bookings

Cat Campbell · 4 April 2016 - 01:12
· · Firefox 45.0 on Mac

Have been trying for well over an hour not to book a flight, error messages, and not redirecting messages continually showing!

Brenda Pam · 9 March 2016 - 23:04
· · Safari 9.0.3 on Mac

very frustrating trying to book flights and keep getting an erro message on a white background to say too many redirections???
Please fix this problem Virgin!!

Janene Porter · 9 February 2016 - 06:33
· · Internet Explorer 11.0 on Windows

I've been trying to manage a booking all day and it just won't get past the first page. So frustrating!

Sharon Morgan · 4 February 2016 - 23:13
· · Chrome 48.0 on Windows

Can't book any flights at all, just keep getting the temporary error message...I'm so over Virgin right now!!

Kate Edwards · 17 June 2014 - 18:30
Australia · Telstra Internet · Chrome 35.0 on Windows

Trying to open and it's not coming up at all. This service says it's working, but for me it's not. It usually works. Not today, apparently.

Tony Panasewych · 5 April 2014 - 22:12
Australia · Telstra Internet

Trying to book flights as well won't go past the second stage

Dawn Brown · 17 January 2014 - 01:01
Australia · iiNet Limited

Tried yesterday to book Per to Syd finally went through after a lot of attempts, then tried Syd to Cairns - click the flight I want, but the continue button won't turn red to continue - still happening this morning - so annoying.

Sophie Amat · 6 September 2013 - 16:12
Indonesia · PT Telkom Indonesia

I've tried 3 times this morning (Sat 9:13am) to book flights. I go through the whole process to find that the server is not available. Pretty frustrating given it's up.

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