website not working? Is it down right now? Server Status Check screenshot
Victorias SecretWebsite Name:
www.victoriassecret.comURL Checked:
Response Time:
Last Down:
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Victorias Secret Website Status History server report and response time

The above graph displays service status activity for over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
04:170 ms. 
17:170 ms.
21:580 ms. 
00:550 ms.
03:320 ms. 
17:330 ms.
21:050 ms. 
00:200 ms.
05:100 ms. 
16:470 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT 0)  |  Current server time is 18:41

We have tried pinging Victorias Secret website using our server and the website returned the above results. If is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access Victorias Secret - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

Having Problems with Accessing
Brittany Gaynor · 13 June 2016 - 10:28
· · Safari 9.0 on iPhone

Website and app still down! And of course during the semi annual sale fix ur shit!!!!

Tracey Mancini · 6 May 2016 - 18:03
· · Chrome 43.0 on Windows

This is one of the worst websites! Get with it folks and fix your awful online experence!

Holly Rankin Grossen · 8 April 2016 - 15:09
· · Safari 9.1 on Mac

I have been trying for months on my Imac, and my Iphone, usually just won't open the page, when it does that's it, I can't do anything on the page. I have been trying to shop as well as pay my bill and there is no way to get on their site. The store is too far fro me to drive to as well, I wish they would fix this issue. This is the only site I ever have trouble with. Losing a lot of business!!!!! Come on!

Kelly Elliott-Coffelt · 27 March 2016 - 13:01
· · Chrome 49.0 on Windows

This is getting beyond ridiculous! I've been trying to shop for over a week now, and am likely just going to end up going to the store now, which I have to drive a half hour to get to. A multi-million dollar retail business and you cannot keep a basic website running? Bad form!

Desiree Nelson · 25 March 2016 - 04:34
· · Chrome 49.0 on Mac

For a week now? I have been trying to shop L(

Kristen Richards · 12 February 2016 - 03:20
· · Safari 9.0 on iPhone

I can't get the website to even pull up on my iPhone...does happen to anyone else...saids site not found...error?

Sue Ash · 7 February 2016 - 21:37
· · Chrome 48.0 on Windows

the website is soooooo slow omg I want to buy something ...grrrr fix it

Steffanie Nichols · 31 January 2016 - 17:25
· · Chrome 46.0 on Windows

your website runs really really slow need an update takes forever to scroll through pages..I don't want to shop this way. I don't have 2 hours to look at your website sorry.

Amy Gabriel · 23 January 2016 - 14:58
· · Firefox 43.0 on Windows

Have a full cart and the website won't let me check out or login to my customer account.

Sandra Huffman Lowman · 5 January 2016 - 02:47
· · Chrome 47.0 on Windows

Your Page has said NOT FOUND for the last two weeks, during the semi-annual sale too of course!

Brian Terry · 19 December 2015 - 09:43
· · Firefox 42.0 on Windows

After shopping on this site for 3 f#!kin hours, I finally find what i would like to get for my wife. I type in my check card info and hit continue, and BAM, site temporarily unavailable. Then, they have enough f#!kin nerve to say " To Place Your Order Call This Number". What....the....f#!k ! I'm a f#!kin DUDE ! How am I supposed to know what to order, I mean really ! Do they really expect you to remember to Goddamn Item Numbers from this shit. I'll go to the F#!kin store from here on out. Nvr again will I waste my time with this slow-ass, stone age piece of shit of a f#!kin website again. Temporarily unavailable my goddamn ass, sons of bitches, F#!k You Victoria, you Pink wearing Bitch, Waste my f#!kin time....Never Again

Sherri Leidigh · 19 December 2015 - 06:25
· · Firefox 42.0 on Mac

Can't buy if you can't get the site to work - it has been awful all month - very disappointing - stores don't have same sales - terrible service

Vicki Robinson · 18 December 2015 - 22:49
· · Chrome 46.0 on Mac

This is the slowest website I've encountered in the last 10 years. Seriously, around Christmas they can't handle the load?

Sandi Nolan · 17 December 2015 - 08:00
· · Safari 9.0.1 on Mac

site is stating my sceret rewards cards "cannot be found". tried 2 of the them. both were unopened 'til i opened them. site must be overloaded since it's the last day to use them.

Jennifer Poyer · 27 November 2015 - 08:47
· · Safari 9.0 on iPhone

L brands shows in the URL, and only the sitemap with links that don't go anywhere... No images. Couldn't take advantage of today's sales. :(

Sharee Wert · 15 November 2015 - 02:34
· · Safari 6.1.6 on Mac

Your site wont load all the photos sooo i cant buy what I cannot see..If you cant afford proper servers?...

Kyle Kraft · 31 October 2015 - 08:38
· · Internet Explorer 11.0 on Windows

can't shop right now...

Henrietta Pia Louise Whitney · 7 October 2015 - 17:40
· · Safari 6.1.6 on Mac

Please sort out your site!

Brittany Rose · 12 August 2014 - 18:21
United States · Comcast Cable · Chrome 36.0 on Windows

Sites down right when deal starts, how annoying.

Karina Amaya · 12 August 2014 - 18:07
United States · Time Warner Cable · Firefox 31.0 on Windows

Sale just started, I'm trying to check out before they take the good stuff. Lol now site is down. Too many people on it? Idk. :(

Lauren Myers · 12 August 2014 - 18:07
United States · AT&T U-verse · Chrome 36.0 on Windows

they just launched some deal and i cant get on the website!

Alivia Greene · 13 June 2014 - 06:54
United States · Comcast Cable · Internet Explorer 11.0 on Windows

the site Its just really really slow on my it takes like 4 minutes to scroll down its really jumpy ...ughh

Rose Blood · 12 June 2014 - 19:25
United States · CenturyLink · Chrome 35.0 on Windows

I am unable to even get to Victoria's Secret website it keeps telling me it's this page is unavailable, so what's up with that?

Leslie Sheh Tang · 31 May 2014 - 01:49
United States · Charter Communications · Safari 7.0.4 on Mac

Whyyyyyyy!!! I was just about to check out !!!! T_t

Brenda Lyons · 1 April 2014 - 07:06
United States · Spirit Telecom

The site lets me add to my shopping bag but it will not let me check on it says my page is no longer available when i try and check out and it shows i keep adding things to my shopping bag but it says go to home page it has been doing this for days now

Brenda Hayward Sigurdson · 26 February 2014 - 15:11
United States · CenturyLink

website is down and coupon expires today. YIKES!!

Karen Ruiz · 20 February 2014 - 07:46
United States · Optimum Online

can't check out

Gabriella Mia Vaga Vaselis · 12 December 2013 - 02:53
United States · Sprint PCS

hello??? i must purchase items from website! your ruining my life right now >:/ lets get it together vicky!!!

Alexa Blumenstock · 5 December 2013 - 01:43
United States · Verizon FiOS

Yup, it's down right now.

Chloe Alyssa Smith · 21 November 2013 - 01:34
Canada · Bell Canada

it's down again

Betty Shetrone Edwards · 17 October 2013 - 09:54
United States · Comporium Communications

It hasn't let me get into my shopping bag to add or delete items. Also having problems with check out. I've been trying for 2 days now.

Lauren Kasmar · 13 October 2013 - 11:22
United States · AT&T Internet Services

I cannot choose styles, sizes, colors, or quantity for any items that I click on on the website!! I have tried for two days now, and it still isn't working!! Is this going to be fixed anytime soon?

Janice FInnerin · 12 October 2013 - 12:32
United States · ISP Alliance

won't let me purchase, click size, style or color.

Lori Csontos · 10 October 2013 - 07:49
United States · Time Warner Cable

I have been trying to place an order for days now - it will not let me choose color, size or anything - there goes my free shipping and panty!!!

Casey Henley · 9 October 2013 - 00:38
United States · Charter Communications

its not letting me log on to pay my bill, wtf!!

Shawna Page Sick · 8 October 2013 - 09:41
United States · Frontier Communications

down for me, i cant pick quantities or size

Janice FInnerin · 25 September 2013 - 08:49
United States · ISP Alliance

Website will not let you purchase items, select colors, size or quantity.

Jaycee Carlos · 9 September 2013 - 03:20
Australia · Telstra Internet

site down again, waiting patiently...

Ashley Bella · 28 August 2013 - 18:27
United States · AT&T U-verse

website down? will not let me select sizes or colors to order anything. tried today and yesterday.

Lindsey Sullivan · 13 August 2013 - 19:49
United States · AT&T U-verse

website is down and will not load any pictures or let me select anything! This is frustrating.. i need a swimsuit!!!

Christine Penney · 10 August 2013 - 12:29
United States · Comcast Cable

Web site has not been working for me for over a month! Cannot click on colors, size, or add anything to bag.

Morgan Gagliano · 29 July 2013 - 21:01
United States · Comcast Cable


Ammie VanSlyke Petzoldt · 28 July 2013 - 17:44
United States · Time Warner Cable

Site is down :-(

Lauren Loriette · 25 July 2013 - 14:30
United States · University of Florida

down again! >:O

Lexie Teel · 23 July 2013 - 14:59
United States · Comcast Cable

down again, won't let me select anything or add anything to my shopping list

Niharika Amberella Prasai · 2 July 2013 - 02:41
Nepal · WorldLink Communications


Anna Weddell · 24 June 2013 - 19:45
United States · Time Warner Cable

i need some swimsuits asap!! whyyyy is this happening ; m;

Dominique Diana Butler · 24 June 2013 - 15:56
United States · Comcast Cable

down again yay

Lois Witzel Leili-Lamb · 24 June 2013 - 08:44
United States · Atlantic Telephone Membership

Yes it down, not responding at all! Sucks I want to shop!

Brittany Maddox · 27 May 2013 - 19:18

it hasn't let me get into my shopping bag to add or delete items... or even to check out!

Carol Madonna · 27 May 2013 - 19:10

Add me to the list of people not getting any response

Caryn Taylor · 27 May 2013 - 18:01

It's going in and out for me.

Audrey Geisler · 27 May 2013 - 17:52

Ok it's working again for me!

Audrey Geisler · 27 May 2013 - 17:36

It is definitely down... I can't get on. and it's really bad because I need a dress for graduation before the 5th of june -.-

Claire Lawrence · 27 May 2013 - 17:31

Still can't get onto the site despite it apparently being up. Have tried using 4 different browsers and 2 separate devices and no luck at all! Anyone have a phone number for them?

Caryn Taylor · 27 May 2013 - 17:21

At first, couldn't access my account or check/put stuff in my shopping bag. About 1 hour later, can't even access the site at all!

Joel Korkowski · 27 May 2013 - 17:19

can't access the site... keeps timing out

Rebecca Carney · 27 May 2013 - 17:12

I cant even get onto the home page

Rose Undeutsch · 27 May 2013 - 17:07

I can't access anything but the home page.

Alexandra Spurgeon · 27 May 2013 - 16:16

I cant log onto my account. Cant even check my shopping bag or put stuff in it

Sonja Persch · 26 May 2013 - 07:38

I can't sign in or chose a color/size of pants.

Jessica Schanberg · 8 February 2013 - 16:43

I can't put anything in my shopping bag.

Lorilee South · 27 January 2013 - 17:24

ive been trying for 2 days to buy from VS online & it want let me add any idea on the site into my shopping bag...

Dawn Cross · 30 November 2012 - 20:47

it keeps on say it is sending me to

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