website not working? Is it down right now? Server Status Check screenshot
VerizonWebsite Name:
www.verizon.comURL Checked:
Response Time:
Last Down:
Checking Verizon
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Verizon Website Status History server report and response time

The above graph displays service status activity for over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
05:2014.56 ms. 
07:2214.61 ms.
09:2414.54 ms. 
11:3014.61 ms.
13:3114.89 ms. 
15:5414.91 ms.
18:0114.52 ms. 
20:1114.47 ms.
22:1714.48 ms. 
00:2714.48 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT -7)  |  Current server time is 02:13

We have tried pinging Verizon website using our server and the website returned the above results. If is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access Verizon - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

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Having Problems with Accessing
Maurizio Menetto · 1 day 1 hour 21 mins ago

what do I have to do to talk to a human being!! I'm about ready to smash my cell phone... unreal experience trying to get some help!!!

Quentin Lawler · 4 April 2014 - 08:55

Keeps saying my password is incorrect. Same pword used since 2008.

Ahmed Amin · 2 April 2014 - 18:52

Today my download speed is barely 3mbps. Sometimes it actually cannot load websites, went to Verizon support and it said I was 32 in queue. sounds like an outage or something with Verizon. hopefully will be fixed soon.

Edit: Just chatted with Verizon. They are having a major outage, it affected phones initially in the morning but now internet as well. they are working on it, Group Ticket for outage: VAH5007676

Carolyn Krupp · 14 March 2014 - 07:11

Cannot get into my verizon e-mail

Garth Clark · 8 March 2014 - 15:00

Since Sep 2012 Verizon has had an ongoing email service issue. The problem is speed or speed processing of inbound emails or port 995 SSL. Outgoing is working okay as it uploads about 24 mbps. The inbound only streams in about 1.9 mbps and it appear this is a set limit speed.

Since Labor Day weekend 2012, which was when Vz had a complete network outage throughout the USA including email and internet, the email network has never been the same. Hundreds of calls since 2012 and Vz still has not made the email sytem work fast enough to be compatible with their fast DSL and Fios connections.

All of you who use a cell phone to obtain email to a email account and those with desktops which use outlook or similar (client) software are affected 100% by this issue.

Just send yourself a single file of around 16 MB and watch is leave your device then, watch how long it takes to come back (manually select send/receive or sync).

I use a 30 day free software called DUmeter and it shows we are not getting the email bandwidth we should be. I have a 50/35 Fios connection which blazes 58 mbps down and 38 mbps up when using a browser on That all changes when using the above software and sending then receiving a larger email. Are we being cheated out of our subscription? When using all the above on a Gmail account, my email leaves and comes in at the lines speeds or 50 mbps inbound and 35 mbps outbound.

Anyone else have this issue? If so, Vz needs all of you to make a call to get them off their duff and onto correcting this. We're being cheated out of the bandwidth we are paying for and especially with Fiber (Fios) since there is not loss like on copper line. Todate, Vz says all is running 100% however, that information is being relayed by a group of people down to the actual tech support people Vz customers have to speak to. The actual level 2 and level 3 guru's in the email division are shielded from the customer so it just makes sense, they don't field the calls so, they just say, no complainers so it must be working okay.

Amy Eck · 17 December 2013 - 07:57

can't get on web or send any messages out what's going on verizon?

Tom Harris · 12 December 2013 - 22:35

I can't send email and I can't receive email; but I can access the internet. It has been like this for many hours; it is now 1:35am on 12/13/13.

Rebekah Oakenshield Hansell · 22 November 2013 - 20:18

I live in the wilds of Eastern Oregon and both my mom and i have no service. But we can use internet. I'm glad I'm not the only one having trouble.

Deb Snyder · 20 November 2013 - 15:55

Problem with Verizon. No or intermittent cell phone service in Williamsburg, VA. since yesterday. Verizon website tells me my phone number doesn't exist. May I should tell them the same when it comes to paying the bill.

For'u Tu'qute · 19 November 2013 - 12:04

I am in Chicago and cannot get on the internet, cant receive/send text, make/receive phonecalls. What is going on?

John Thomas Fleischman · 18 November 2013 - 05:32

I'm in the Pittsburgh area and don't have wireless internet. Anyone else with this problem?

Michael Pratt · 9 November 2013 - 18:59

Service around Brevard NC is down today. Anyone know why?

Deborah Parkins Matlin · 1 November 2013 - 19:49

Verizon Fios internet and phone down from approx 9:30 PM EDT to 10:30 EDT - southern NJ.

Dennis Smith · 22 October 2013 - 11:03

my cell not working but others are called about it they said verizon was down did not know when it would be fixed i am in va

Betsy Measeck · 22 October 2013 - 09:56

Massive outage on Verizon wireless. They cannot even tell you the extent of the problem when you call. 2 Reps that I got through to did not even have an answer, they just said they could read alert from screen. "Outages and we are working on it". Are you kidding me. Proper answers please, we pay for this service.

Constance AG · 22 October 2013 - 09:06

yep down here in Los Angeles just like everyone else cant call verizon or anyone

Sandy Truelock Bushnell · 22 October 2013 - 09:02

Verizon is down here too. Cannot call, text, or even reach customer service. I'm in Texas. So it must be all over

Ryan DeLongchamp · 22 October 2013 - 08:53

My wireless phone it totally down in Palmetto Fl. Facebook even sent me an email telling me that My phone is no longer registered as a number to them. I cant even tell Verizon that they are down because you have to sign in. I cannot even do that. It is if I am erased from the system!

Lisa Noonan · 22 October 2013 - 08:21

Cannot oo anything whatsoever on my Verizon cell phone. I even called customer service on my land line and they said that it was closed, to call back at regular business hours... it was 11.00am NY time, so do not know what is up with that. I am using Verizon broadband on computer now and it is working...???

Barbara Sampson · 22 October 2013 - 08:01

can't call or receive calls. I can't even get wireless customer service from my home phone?
"We're experiencing technical difficulties please try your call later." I've been trying to use my phone since 0630 this morning. I'm in georgia.

Nancy Depoty · 22 October 2013 - 07:44

anyone else having issues with verizon today cant send texts or receive them and cant call out on my phone or get calls in to the phone

Kevin Kelly · 19 October 2013 - 07:03

Sign in page timing out

Jean Alongi · 16 October 2013 - 08:59

Service is down, evidently to my area. Seems they could post a notice online that we could see. Evidently they don't care enough to let us know what is going on.

Nancy Mattos Lavoie · 18 September 2013 - 12:11

Verizon Email has been down all day. What the heck is going on? I need my email

Never-a Dull Moment Reynolds · 18 September 2013 - 09:17

My is down - however, I was given "" as a temporary fix - it worked...

Maria Jongsma · 13 September 2013 - 04:47

still can't get e-mail connection. The whole system must be overloaded. i have been waiting now for over 24 hours.

Judith Underwood Barclay · 12 September 2013 - 17:10

Still cannot access internet through verizon and still getting weird messages about phishing and pop-up blockers in Virginia Beach.

Zsuzsanna Satmari-Castells · 12 September 2013 - 08:27

my wife's email is down too... same issue... doesn't take the password. Mine is just fine

Edit: I should have said that this is Zsuzsanna's husband posting for her...

Update: just checked another forum and Verizon is aware of the issue and working on it. Go to the Verizon outage page for details

Rebecca Greer Dohn · 12 September 2013 - 06:31

I cannot receive email this am on my phone or laptop. Basically says it doesn't like my login or password, I changed my password but that didn't help. When I do the test email where you would setup your email, the error says basically a timeout while trying to reach my server....anyone else experiencing this? My husband's email is fine

Nancy Katz Triplett · 5 September 2013 - 06:39

My internet and cell phone are both not working... both verizon

Margot Jauvtis Eisenberg · 7 August 2013 - 20:10

have not been able to text for 2 days, text or imessage

Shirley Fortner · 25 July 2013 - 07:10

My account is not working. Says could not activate cellular data network. What is happening. This account is for several hundreds of phones.

Lisa Brousse · 19 July 2013 - 16:38

Nothing working in Carlisle, PA, both cell and home phones.

Patty Morse · 9 July 2013 - 06:52

no mail on any of my accounts coming through on Verizon iPhone. Anyone else? Texting and phone working

Lisa Aguilera · 1 July 2013 - 10:52

I can't get to the webmail site

Linda Dwyier Marshall · 14 June 2013 - 14:14

Just went to Verizon store - outages nationwide. In Missouri.

Andrew VanRysseghem · 10 May 2013 - 11:25

yeah cant make or recieve anything on verizon right now. where are you at? im in michigan

Update: just got fixed. lady said there were still alerts so it may not be 100% yet

Nathan Daniel · 10 May 2013 - 11:15

what is up with verizon, cannot make or receive calls, only text. Everyone here at work has the same problem. Anyone know??

Mary Lagrou-Kosut · 10 May 2013 - 10:58

what is up with verizon today can't make calls, send messages husbands number is a party line help

Michael Hester · 9 May 2013 - 06:23

Yes, Verizon is working with smoke and mirrors. Just trying to keep up with a CYA scenario. Does it remind you of the wizard behind the curtain in the Land of Oz. The real evil is that they mislead you into thinking it is a problem that you can solve if only you had a new this or a new that. Of course that's if you have the patience to wait on the line for an hour. And do you think they intentionally play that awful music to make you hang up? The truth will set you free!! Is there no high speed internet out there?

Amy M. O'Brien "Signature" Creative Designs · 22 April 2013 - 07:53

Not able to get to anything online. "Not able to connect to server"

Garth Clark · 28 January 2013 - 16:15

I have the same complaints but since September 2012. That's when Vz's email servers crashed for a full day and never have been the same since. I have called, sent written letters to managers with no response, filed tech support issues at least 50 times and still, "Our email servers are running 100%" is the response being given by the highly protected and very distant from customers email server network groups.

I have asked for credit and received only three credits in the beginning but now they say, "there's no guarantee on speed so, if it works, we have to charge you". My speeds average 200 kbps during a typical business day and outside those hours, speeds are limited to maybe 4 mbps.

It's time for us customers to be heard and ask "How is it that your email isn't working yet you all tell us it is "? Just read these forums. What else do you need? I'm a computer technician and Microsoft certified yet the problem with email is always my computer, my router or my network. Anything but Verizon, even after 5 months and all the other customers who are complaining of the same.

Karen Reese · 3 January 2013 - 06:46

Well, Michael Isham, I feel sorry for you if you expected good service from Verizon. I have been having MAJOR inaccessibility issues sonce 8:00am on November 5, 2012. The response times from the server are so slow that my e-mail account for the most part won't even open. If it does open, it won't allow me to use any functions on the page at all, or, if I can type an e-mail, I cannot attach a document because the site keeps disconnecting. I have been assigned to a "Priority" list since mid-Novmeber. Since I am typing this, you can guess what good that has done. I DO NOT recommend Verizon to anyone, and if I hjad an option in my area, believe me I would be using that service instead!!! I am not the only one in my area with this issue, but sinmce they are the only DSL provider here, they don't seem to even care aobut fixing hte issue. It's a "Take it or leave it" attitude with them. GOOD LUCK!!

Michael Isham · 2 January 2013 - 19:21

All I get is an error message: I'm trying to establish my new verizon e-mail, so isn't this cool!!

Leeann Hillyard Petronsky · 26 December 2012 - 10:12

Can't log on to Too many redirects. This has been happening since yesterday. Tried calling the 1 800 # and I go through all the automated prompts, then it says it will connect me to someone who can help me and it disconnects me.

Natalie LaTourette Fairburn · 21 December 2012 - 19:16

still can't pay my bill online, website won't even open for me. Keeps giving me an error message. Guess they won't be getting paid this month!

Marianne Ciaccio Impal · 21 December 2012 - 12:59

Sooo incredibly disappointed with Verizon right now. Not only has their email login ALWAYS been very slow at uploading, but now the site has been down for days. I am definitely looking into changing my email address :(

Rick Bauer · 19 December 2012 - 13:50

Verizon is eternally loading. The url is flashing on the address bar, and the tab is alternating between saying "verizon" and saying "pay your bill". It is a very unusual type of "down". It's been that way for me since this am at 8:00. Called them around 2pm and after scratching their heads for awhile, they finally told me that there is a problem in the NJ area and they are working on it. Now almost three hours later, they're still down. Can anyone say "clueless"?

Steve Zingerman · 19 December 2012 - 13:00

They must be having many peoblems!

Judy Kenower · 19 December 2012 - 12:26

Can't access my webmail - are they down?

Jennifer Anderson · 13 December 2012 - 18:24

Can't log on to Too many redirects.

Ann Wong · 4 December 2012 - 17:17

There is a portal outage - no access to email or other tasks via Lousy technical support only tells you this after you wait and go through the whole automated trouble-shooting and then wait interminably for a live technician. No reason for the outage, no estimate as to when it will be repaired.

Robert Shaw · 4 December 2012 - 17:06

Can not get into my verizon -No outgoing SMTP emails - 12/4/2012 8pm

Mike J Caruso · 14 November 2012 - 13:31

It is over a week without service have power back and cannot even get a sraight answer. unacceptable even under these conditions - maybe cablevision is a better options since the ones with cablevision on my block have service

Che Chaunta · 5 November 2012 - 08:38

No data since this morning!!!

Steve Gratz · 3 October 2012 - 21:14

little service all night. oct 2, no internet, no nothing.

Rick Bergemann · 25 August 2012 - 06:39

been down since last night if not even longer

Sarah Jane Mock · 18 August 2012 - 15:20

Is verizon down right now?

Rick Bergemann · 14 August 2012 - 05:04

I finally got into myverizon, but my emails won't load.

Sharon Mason Lee · 11 August 2012 - 02:35

Is verizon down right now? 8/11/12 at 5:35am eastern?

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Rate Verizon has been rated 2.1 out of 5 points. A total of 53 votes cast and 60 users reviewed the website.

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