website not working? Is it down right now? Server Status Check screenshot
VerizonWebsite Name:
www.verizon.comURL Checked:
Response Time:
Last Down:
Checking Verizon
Please wait while we check the server...
Verizon Website Status History server report and response time

The above graph displays service status activity for over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
15:4120.66 ms. 
18:1821.03 ms.
20:3620.82 ms. 
22:5320.49 ms.
00:5421.31 ms. 
03:3320.66 ms.
05:4721.27 ms. 
08:1620.66 ms.
10:1720.75 ms. 
12:2820.8 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT 0)  |  Current server time is 14:24

We have tried pinging Verizon website using our server and the website returned the above results. If is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access Verizon - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

Having Problems with Accessing
Jeremy Scmidt · 12 August 2016 - 17:29
· · Chrome 52.0 on Windows

Shopping Cart is down

Armon Todd · 30 June 2016 - 07:49
· · Chrome 51.0 on Android

My Internet has been down for the last couple days. Tried calling verizon, but since I work nights no one is ever available. Customer service is supposed to be 24/7 right?

Mary E Ramos · 14 June 2016 - 23:14
· · Safari 9.1.1 on Mac

It's down for me

Willi Park · 14 June 2016 - 22:25
· · Chrome 51.0 on Windows

Visit On This Website They Will Help You

Emma Nelson · 7 June 2016 - 12:18
· · Silk 3.17 on Kindle Fire

Any one in pilot mtn nc without cell phone service

Emma Nelson · 7 June 2016 - 12:14
· · Silk 3.17 on Kindle Fire

Is Verizon down in pilot mountain NC

Ann Stuart · 6 June 2016 - 13:51
· · Internet Explorer 11.0 on Windows

I cannot make phone calls, only test. I do not have them for internet. I am on Marco Island FL

Joseph D A Charafi · 4 June 2016 - 03:59
· · Firefox 46.0 on Mac

Join us to take action against Cricket Wireless At&t & Verizon for our Huge Cellphone Outage

#WeNeedOurPhones #WePayedForThem

Fro Nancy · 8 May 2016 - 15:44
· · Safari 6.1.6 on Mac

Verizon landline andDSL down Mother's day 2016

Fro Nancy · 8 May 2016 - 13:25
· · Safari 6.1.6 on Mac

Sunday May 8 Mother's Day all Verizon services down today in anyone else having this problem?

Fro Nancy · 8 May 2016 - 13:24
· · Safari 6.1.6 on Mac

Verizon DSL and phone service all down MAY 8 2016
anyone else having this problem?

Clara N Carolina · 4 May 2016 - 16:10
· · Chrome 49.0 on Android

My phone is not working in houston tx

Steve Cation · 2 May 2016 - 19:30
· · Safari 9.0 on iPhone

Version not working Oak Park, IL

Michael Crisanti · 28 April 2016 - 15:32
· · Chrome 50.0 on Android

Verizon strike is at center of this... managers working system have no idea what there doing

Lynne Klosterman · 26 April 2016 - 14:39
· · Chrome 49.0 on Windows

Arlington MA - No Cellular Network Available

Betty Cuevas · 17 April 2016 - 16:57
· · Firefox 45.0 on Windows

cannot call or receive calls. Is this a result of the verizon strike? I may have to change to AT&T

Maureen Walsh · 7 April 2016 - 21:32
· · Chrome 49.0 on Mac

Can't access email, or log in to Verizon site. Redirecting to "Forgot Your Password" page with special notice for California and Florida.

Lynn Menovich · 7 April 2016 - 14:22
· · Chrome 44.0 on Mac

Can't access email. It's been a while

Michael Reisker · 4 April 2016 - 16:08
· · Android Browser 4.0 on Android

16101. The internet is going so slow and crashes like every 5 minutes and the phone keeps telling me line in use when there is nothing wrong with the line or the phone or anybody's on the phone at all and they keep saying line in use no one can call in or out

Dori Langmack · 2 April 2016 - 22:32
· · Firefox 45.0 on Windows

I have been trying to pay my bill online with the debt card ive always used and it wont let me make a payment. I called the 800 number and it says my account numbers wrong and its the correct account number

Harley Littlejohn · 31 March 2016 - 06:35
· · Chrome 46.0 on Windows

seems login page accepts the pass word but then errors to unable to "We are unable to process your request at this time.
Please try again later. We apologize for any inconvenience."
this has been going on for 2 days now.

Paul LaChance · 29 March 2016 - 20:32
· · Chrome 49.0 on Chrome OS

phone service notavailable Raymond,Maine o4071

Debra Stanley-Lapic · 28 March 2016 - 01:06
· · Chrome 43.0 on Windows

I, too, have been trying to pay my bill online as I have done for the past 5-7 years.........It's been over a week and I keep getting the SAME error message. Grrrrrrr

David Hawkes · 27 March 2016 - 22:01
· · Chrome 49.0 on Windows

I have been trying to pay my bill online for about 10 days now. Not possible. I get a message that my bill is not available at present. I tried to look at past bills and was "notified" that I have not paid a bill in the last 12 months. What a mess. A phone call could get me. . . at best, a mention from the person(s) I talked to, "Seems to be a glitche, Please check back every couple of days to see if we have gotten it fixed."

John Meenan · 27 March 2016 - 19:49
· · Chrome 49.0 on Windows

3/27/16 Verizon Wireless: unable to write and/or send text messages. Text message pages are totally "frozen". Cannot open received text messages as well.

Dorothy Evelyn England · 26 March 2016 - 00:00
· · Firefox 45.0 on Windows

Yes 5 days can not get my emails. There is important stuff in there. i am asking for a refund for this month and next. There server is down and they keep blaming the customer for there server being down. I was told changing my password would help. BS. If it is there server which is on their end how can opening up my browser and changing my password fix this and who can I call and complain too. My next call is to the better business bureau for paying for a service I can not get.

Mark Landen · 21 March 2016 - 22:45
· · Chrome 49.0 on Windows

Is Verizon Server having issues today. Cannot seem to get an internet connection... LTE or WiFi... Whats up??

Tanya Cooper · 18 March 2016 - 20:45
· · Internet Explorer 11.0 on Windows

760 Area code. Verizon server is down.

Deedee Leahy · 4 March 2016 - 03:35
· · Firefox 44.0 on Windows

LA having terrrrrrrribly slow or non-existent internet service last couple of days. Hope it's not related to Verizon's sell to Frontier.

Dawn Hobbs · 1 March 2016 - 12:44
· · Chrome 34.0 on Android

My daughter and I are having problems with Verizon this morning

Tony Williams · 28 February 2016 - 01:58
· · Chrome 48.0 on Windows

can't access my bill online, phone bill is screwed up, verizon you're getting worse and worse as time goes on, time to switch?

Philicia Johnson · 15 February 2016 - 18:11
· · Chrome 48.0 on Android

How long til service will be restored

John Garrity · 12 February 2016 - 02:48
· · Chrome 48.0 on Windows

2/11/16 @ 9:45 pm EST: channels 501-541 have severe pixilation and breaks in the sound. Other channels seem fine; but the "Live" channels are UN-watchable !! WTF ?!?!

BJ Taylor · 10 February 2016 - 20:41
· · Internet Explorer 11.0 on Windows

All my devices (outlook, Apple phone & Android) are all experiencing connection problems to the smtp hosts

Carolyn Harris · 23 January 2016 - 01:41
· · Chrome 47.0 on Chrome OS

1-22-16 I can not get into my email Baltimore,MD

Carolyn Harris · 23 January 2016 - 01:31
· · Chrome 47.0 on Chrome OS

I can not get into my email!Baltimore, MD

Louann Roberts Burke · 7 January 2016 - 05:31
· · Chrome 47.0 on Windows

is verizon down for some reason right now
right after 10pm all four my ,lines went to no service and two of us where texting when it happen. then it was hit and miss on sending now nothing

Erik Larsen · 14 December 2015 - 06:31
· · Firefox 42.0 on Windows

verizon is dead right now i cant use the f#!ken internet for some reason

Alexandra Beck · 18 September 2015 - 18:46
· · Safari 8.0 on iPad

Emails I've sent out today to friends have been returned to me

Lisa Beck Ader · 11 September 2015 - 22:36
· · Chrome 34.0 on Android

No internet since late this morning. Eldersburg, carroll county MD. 9/11 2015

Kathy Martinides · 27 August 2015 - 19:50
· · Chrome 44.0 on Mac

on facebook page for Verizon Fios - The administrator there says they "are aware of the issue and are working to resolve asap, no eta yet, thank you for your patience..."

Lori Robinson · 27 August 2015 - 19:24
· · Firefox 40.0 on Mac

Cannnot load to check email or account status. It comes up saying it is an SSL issue. I use Firefox 40.0.02 Cannot access website on iphone on MacBook Pro.

Kathy Martinides · 27 August 2015 - 19:13
· · Chrome 44.0 on Mac

unable to log into to pay bill - i get the Snap Face on both desktop and mobile device
8/27/15 3:10 PM Eastern

Jim Hughes · 27 August 2015 - 18:43
· · Firefox 40.0 on Windows

unable to login to verizon email. Just get spinning wheel of death the says signing in. Tried 3 computers on way to get mail is from my phone.

Peggy Noll · 13 August 2015 - 16:14
· · Chrome 44.0 on Windows

This seems to be a recuring problem with you guys, for the past few weeks our internet has slowed down, we are paying for 3.0 and it's at 2.12 why does this keep happening. If i could find another provider in this area I would be gone. what's up????????

Jennifer Jones · 2 July 2014 - 18:44
United States · Verizon Wireless · Internet Explorer 11.0 on Windows

The Verizon website has not updated the minute, data or message usage for over 24 hours!

Claudia Wells · 27 June 2014 - 09:31
United States · Comcast Cable · Safari 6.1.4 on Mac

I just called again today. THey have been "updating since 6 AM June and it is now 11 AM June 27! This is very suspicious….what the heck are they doing? I don't trust them after they gave away all of our data to the government…. makes you wonder…. apparently no one can cancel, update, purchase, change any accounts or even pay the account apparently.. can't receive emails on phone.

Amanda Thibodeau · 26 June 2014 - 11:32
United States · Fairpoint Communications · Internet Explorer 10.0 on Windows

Verizon has been out on my phone/Internet since 8:00 a.m, it is now 2 p.m. I cannot add pre-paid minutes or get through to customer service

Joanna Simeone · 26 June 2014 - 09:54
United States · AT&T U-verse · Chrome 35.0 on Windows

keep getting service is unavailable right now try later since this morning

Amos Mills · 13 June 2014 - 10:02
United States · Time Warner Cable · Chrome 35.0 on Windows

I have not been able to access my e-mail account since wednesday after waiting 55 minutes 0n todays date, .They advised me that verizon had just confirmed the outage on 6/13/14. I should be patient. However they do not when the service will be restored. However, the outage is world wide.Iis there anyelse having this problem

Sue Taylor · 12 June 2014 - 09:27
United States · Verizon FiOS · Internet Explorer 11.0 on Windows

My Verizon service has been down since yesterday at 4:50 pm. What seems to be the problem?

Karen Fonfara · 10 June 2014 - 02:37
United States · AT&T U-verse · Internet Explorer 10.0 on Windows

I have absolutely no service with my Verizon phone right now. Is Verizon service down?

Joanne Karaszewski · 9 June 2014 - 12:54
United States · Time Warner Cable · Internet Explorer 11.0 on Windows

Somehow I got "white listed" for Verizon email clients. How do I connect with them? How do I fix this problem when I am not a client of theirs. Why do I keep having this same problem several times a year. Verizon, clean up your act ! !

Marvin Cassio · 21 May 2014 - 11:50
United States · AT&T U-verse · Chrome 35.0 on Mac

I live in Cary NC and it has been down for hours, no phone no email no text.

Kip Droidi · 9 May 2014 - 19:59
United States · AT&T Internet Services

3.5 hours now and cant the SMS page (IM2) is not coming up. Fix this crap VZW, now.

Kathy Cinquemani · 9 May 2014 - 18:47
United States · Verizon FiOS

I am trying to access Verizon desktop to manage contacts and to text. No response, after signing in, just a blank white screen, no spinning status wheel, nothing. Repeatedly now for 30 minutes.

Linda Klopp · 3 May 2014 - 13:38
United States · Verizon Internet Services

Have been trying to pay my Verizon Home phone bill on-line now for about 4 hours. Won't let me sign on. Just spins and waits.

Maurizio Menetto · 22 April 2014 - 00:51
United States · Comcast Cable

what do I have to do to talk to a human being!! I'm about ready to smash my cell phone... unreal experience trying to get some help!!!

Ahmed Amin · 2 April 2014 - 18:52
United States · Verizon FiOS

Today my download speed is barely 3mbps. Sometimes it actually cannot load websites, went to Verizon support and it said I was 32 in queue. sounds like an outage or something with Verizon. hopefully will be fixed soon.

Edit: Just chatted with Verizon. They are having a major outage, it affected phones initially in the morning but now internet as well. they are working on it, Group Ticket for outage: VAH5007676

Garth Clark · 8 March 2014 - 15:00
United States · Verizon FiOS

Since Sep 2012 Verizon has had an ongoing email service issue. The problem is speed or speed processing of inbound emails or port 995 SSL. Outgoing is working okay as it uploads about 24 mbps. The inbound only streams in about 1.9 mbps and it appear this is a set limit speed.

Since Labor Day weekend 2012, which was when Vz had a complete network outage throughout the USA including email and internet, the email network has never been the same. Hundreds of calls since 2012 and Vz still has not made the email sytem work fast enough to be compatible with their fast DSL and Fios connections.

All of you who use a cell phone to obtain email to a email account and those with desktops which use outlook or similar (client) software are affected 100% by this issue.

Just send yourself a single file of around 16 MB and watch is leave your device then, watch how long it takes to come back (manually select send/receive or sync).

I use a 30 day free software called DUmeter and it shows we are not getting the email bandwidth we should be. I have a 50/35 Fios connection which blazes 58 mbps down and 38 mbps up when using a browser on That all changes when using the above software and sending then receiving a larger email. Are we being cheated out of our subscription? When using all the above on a Gmail account, my email leaves and comes in at the lines speeds or 50 mbps inbound and 35 mbps outbound.

Anyone else have this issue? If so, Vz needs all of you to make a call to get them off their duff and onto correcting this. We're being cheated out of the bandwidth we are paying for and especially with Fiber (Fios) since there is not loss like on copper line. Todate, Vz says all is running 100% however, that information is being relayed by a group of people down to the actual tech support people Vz customers have to speak to. The actual level 2 and level 3 guru's in the email division are shielded from the customer so it just makes sense, they don't field the calls so, they just say, no complainers so it must be working okay.

Tom Harris · 12 December 2013 - 22:35
United States · Verizon Internet Services

I can't send email and I can't receive email; but I can access the internet. It has been like this for many hours; it is now 1:35am on 12/13/13.

Rebekah Oakenshield Hansell · 22 November 2013 - 20:18
United States · CenturyLink

I live in the wilds of Eastern Oregon and both my mom and i have no service. But we can use internet. I'm glad I'm not the only one having trouble.

Deb Snyder · 20 November 2013 - 15:55
United States · Cox Communications

Problem with Verizon. No or intermittent cell phone service in Williamsburg, VA. since yesterday. Verizon website tells me my phone number doesn't exist. May I should tell them the same when it comes to paying the bill.

For'u Tu'qute · 19 November 2013 - 12:04
United States · Verizon Business

I am in Chicago and cannot get on the internet, cant receive/send text, make/receive phonecalls. What is going on?

John Thomas Fleischman · 18 November 2013 - 05:32
United States · Level 3 Communications

I'm in the Pittsburgh area and don't have wireless internet. Anyone else with this problem?

Deborah Parkins Matlin · 1 November 2013 - 19:49
United States · Verizon FiOS

Verizon Fios internet and phone down from approx 9:30 PM EDT to 10:30 EDT - southern NJ.

Dennis Smith · 22 October 2013 - 11:03
United States · CenturyLink

my cell not working but others are called about it they said verizon was down did not know when it would be fixed i am in va

Betsy Measeck · 22 October 2013 - 09:56
United States · Comcast Cable

Massive outage on Verizon wireless. They cannot even tell you the extent of the problem when you call. 2 Reps that I got through to did not even have an answer, they just said they could read alert from screen. "Outages and we are working on it". Are you kidding me. Proper answers please, we pay for this service.

Constance AG · 22 October 2013 - 09:06
United States · EarthLink

yep down here in Los Angeles just like everyone else cant call verizon or anyone

Sandy Truelock Bushnell · 22 October 2013 - 09:02
United States · Suddenlink Communications

Verizon is down here too. Cannot call, text, or even reach customer service. I'm in Texas. So it must be all over

Ryan DeLongchamp · 22 October 2013 - 08:53
United States · Time Warner Cable

My wireless phone it totally down in Palmetto Fl. Facebook even sent me an email telling me that My phone is no longer registered as a number to them. I cant even tell Verizon that they are down because you have to sign in. I cannot even do that. It is if I am erased from the system!

Lisa Noonan · 22 October 2013 - 08:21
United States · Verizon Wireless

Cannot oo anything whatsoever on my Verizon cell phone. I even called customer service on my land line and they said that it was closed, to call back at regular business hours... it was 11.00am NY time, so do not know what is up with that. I am using Verizon broadband on computer now and it is working...???

Barbara Sampson · 22 October 2013 - 08:01
United States · Comcast Cable

can't call or receive calls. I can't even get wireless customer service from my home phone?
"We're experiencing technical difficulties please try your call later." I've been trying to use my phone since 0630 this morning. I'm in georgia.

Nancy Depoty · 22 October 2013 - 07:44
United States · Time Warner Cable

anyone else having issues with verizon today cant send texts or receive them and cant call out on my phone or get calls in to the phone

Jean Alongi · 16 October 2013 - 08:59
United States · Cable One

Service is down, evidently to my area. Seems they could post a notice online that we could see. Evidently they don't care enough to let us know what is going on.

Nancy Mattos Lavoie · 18 September 2013 - 12:11
United States · Verizon FiOS

Verizon Email has been down all day. What the heck is going on? I need my email

Never-a Dull Moment Reynolds · 18 September 2013 - 09:17
United States · Verizon FiOS

My is down - however, I was given "" as a temporary fix - it worked...

Maria Jongsma · 13 September 2013 - 04:47
United States · Verizon FiOS

still can't get e-mail connection. The whole system must be overloaded. i have been waiting now for over 24 hours.

Judith Underwood Barclay · 12 September 2013 - 17:10
United States · Verizon FiOS

Still cannot access internet through verizon and still getting weird messages about phishing and pop-up blockers in Virginia Beach.

Zsuzsanna Satmari-Castells · 12 September 2013 - 08:27
United States · Verizon FiOS

my wife's email is down too... same issue... doesn't take the password. Mine is just fine

Edit: I should have said that this is Zsuzsanna's husband posting for her...

Update: just checked another forum and Verizon is aware of the issue and working on it. Go to the Verizon outage page for details

Rebecca Greer Dohn · 12 September 2013 - 06:31
United States · Verizon FiOS

I cannot receive email this am on my phone or laptop. Basically says it doesn't like my login or password, I changed my password but that didn't help. When I do the test email where you would setup your email, the error says basically a timeout while trying to reach my server....anyone else experiencing this? My husband's email is fine

Shirley Fortner · 25 July 2013 - 07:10
United States · AT&T Data Communications Services

My account is not working. Says could not activate cellular data network. What is happening. This account is for several hundreds of phones.

Patty Morse · 9 July 2013 - 06:52
United States · Virginia Polytechnic Institute and State Univ.

no mail on any of my accounts coming through on Verizon iPhone. Anyone else? Texting and phone working

Andrew VanRysseghem · 10 May 2013 - 11:25
United States · AT&T Internet Services

yeah cant make or recieve anything on verizon right now. where are you at? im in michigan

Update: just got fixed. lady said there were still alerts so it may not be 100% yet

Nathan Daniel · 10 May 2013 - 11:15
United States · Comcast Business Communications

what is up with verizon, cannot make or receive calls, only text. Everyone here at work has the same problem. Anyone know??

Mary Lagrou-Kosut · 10 May 2013 - 10:58
United States · WideOpenWest

what is up with verizon today can't make calls, send messages husbands number is a party line help

Michael Hester · 9 May 2013 - 06:23
United States · Verizon Internet Services

Yes, Verizon is working with smoke and mirrors. Just trying to keep up with a CYA scenario. Does it remind you of the wizard behind the curtain in the Land of Oz. The real evil is that they mislead you into thinking it is a problem that you can solve if only you had a new this or a new that. Of course that's if you have the patience to wait on the line for an hour. And do you think they intentionally play that awful music to make you hang up? The truth will set you free!! Is there no high speed internet out there?

Garth Clark · 28 January 2013 - 16:15
United States · Verizon FiOS

I have the same complaints but since September 2012. That's when Vz's email servers crashed for a full day and never have been the same since. I have called, sent written letters to managers with no response, filed tech support issues at least 50 times and still, "Our email servers are running 100%" is the response being given by the highly protected and very distant from customers email server network groups.

I have asked for credit and received only three credits in the beginning but now they say, "there's no guarantee on speed so, if it works, we have to charge you". My speeds average 200 kbps during a typical business day and outside those hours, speeds are limited to maybe 4 mbps.

It's time for us customers to be heard and ask "How is it that your email isn't working yet you all tell us it is "? Just read these forums. What else do you need? I'm a computer technician and Microsoft certified yet the problem with email is always my computer, my router or my network. Anything but Verizon, even after 5 months and all the other customers who are complaining of the same.

Karen Reese · 3 January 2013 - 06:46
United States · Verizon Internet Services

Well, Michael Isham, I feel sorry for you if you expected good service from Verizon. I have been having MAJOR inaccessibility issues sonce 8:00am on November 5, 2012. The response times from the server are so slow that my e-mail account for the most part won't even open. If it does open, it won't allow me to use any functions on the page at all, or, if I can type an e-mail, I cannot attach a document because the site keeps disconnecting. I have been assigned to a "Priority" list since mid-Novmeber. Since I am typing this, you can guess what good that has done. I DO NOT recommend Verizon to anyone, and if I hjad an option in my area, believe me I would be using that service instead!!! I am not the only one in my area with this issue, but sinmce they are the only DSL provider here, they don't seem to even care aobut fixing hte issue. It's a "Take it or leave it" attitude with them. GOOD LUCK!!

Michael Isham · 2 January 2013 - 19:21
United States · Verizon FiOS

All I get is an error message: I'm trying to establish my new verizon e-mail, so isn't this cool!!

Leeann Hillyard Petronsky · 26 December 2012 - 10:12
United States · Verizon FiOS

Can't log on to Too many redirects. This has been happening since yesterday. Tried calling the 1 800 # and I go through all the automated prompts, then it says it will connect me to someone who can help me and it disconnects me.

Natalie LaTourette Fairburn · 21 December 2012 - 19:16
United States · Verizon FiOS

still can't pay my bill online, website won't even open for me. Keeps giving me an error message. Guess they won't be getting paid this month!

Marianne Ciaccio Impal · 21 December 2012 - 12:59
United States · Verizon FiOS

Sooo incredibly disappointed with Verizon right now. Not only has their email login ALWAYS been very slow at uploading, but now the site has been down for days. I am definitely looking into changing my email address :(

Rick Bauer · 19 December 2012 - 13:50
United States · Verizon FiOS

Verizon is eternally loading. The url is flashing on the address bar, and the tab is alternating between saying "verizon" and saying "pay your bill". It is a very unusual type of "down". It's been that way for me since this am at 8:00. Called them around 2pm and after scratching their heads for awhile, they finally told me that there is a problem in the NJ area and they are working on it. Now almost three hours later, they're still down. Can anyone say "clueless"?

Ann Wong · 4 December 2012 - 17:17
United States · Verizon Internet Services

There is a portal outage - no access to email or other tasks via Lousy technical support only tells you this after you wait and go through the whole automated trouble-shooting and then wait interminably for a live technician. No reason for the outage, no estimate as to when it will be repaired.

Robert Shaw · 4 December 2012 - 17:06
United States · Verizon FiOS

Can not get into my verizon -No outgoing SMTP emails - 12/4/2012 8pm

Mike J Caruso · 14 November 2012 - 13:31
United States · Optimum Online

It is over a week without service have power back and cannot even get a sraight answer. unacceptable even under these conditions - maybe cablevision is a better options since the ones with cablevision on my block have service

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