website not working? Is it down right now? Server Status Check screenshot
Amazon Vendor CentralWebsite Name: Checked:
Response Time:
Last Down:
Checking Amazon Vendor Central
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Amazon Vendor Central Website Status History server report and response time

The above graph displays service status activity for over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
20:477.99 ms. 
11:385.85 ms.
18:228.31 ms. 
21:029.3 ms.
03:438.17 ms. 
11:308.9 ms.
23:216.64 ms. 
19:258.95 ms.
08:218.86 ms. 
16:449.21 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT 0)  |  Current server time is 18:44

We have tried pinging Amazon Vendor Central website using our server and the website returned the above results. If is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access Amazon Vendor Central - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

Having Problems with Accessing
Lili Hornyai · 25 April 2016 - 12:25
· · Chrome 49.0 on Windows

Came back temporarily only to freeze when trying to create an invoice...

Meghna Patel · 25 April 2016 - 12:13
· · Chrome 49.0 on Windows

Vendor central UK not working - error and doesnt load. v frustrating

Lili Hornyai · 25 April 2016 - 11:55
· · Chrome 49.0 on Windows

Vendor Central for Amazon UK, DE and ES are all not working, can't login or access any part of the site.

Zoe Nuique · 25 April 2016 - 11:07
· · Chrome 49.0 on Windows

Vendor central UK is not working - black white screen

Kevin Bordley · 25 April 2016 - 10:24
· · Firefox 45.0 on Windows

Amazon Vendor is down for me in the UK cannot access today, lots of way of contacting them. :-(

Claire Kimberley Morgan · 25 April 2016 - 09:32
· · Firefox 44.0 on Windows

I cannot access Vendor Central to confirm PO's is there a contact to discuss this with????

Johanna Caroline Ranson · 21 March 2016 - 09:53
· · Chrome 49.0 on Windows

Vendor Central is down for me - just a white screen after the log in screen.

Robert Jones · 8 September 2015 - 22:06
· · Chrome 45.0 on Windows

Constant error mesage! ERROR:
We are sorry. A processing error occurred. Please contact Seller Support from any seller Help page for assistance.

Luke Brown · 14 May 2014 - 09:51
United States · Comcast Cable · Safari 7.0.2 on Mac

I cannot Access vendor central with my standard password. the login page pushes me to a different login page, and then a third where i get pushed into a non stop cyclical abyss of non-functioning log in pages. Major problem is that I've requested their help and they have yet to respond, and have now charged me for not sending ASN's that I can't sign in to send. BROKE.

Gail Mikula · 12 May 2014 - 13:01
United States · Comcast Cable · Safari 5.1.9 on Mac

Amazon Vendor Central - I need you and you're not available!

Wonderbag · 1 May 2014 - 06:52
United States · Comcast Cable

I can get to the Vendor Central home page, but when I go to login the screen goes to a blank page - anyone else have this issue?

Nicole Hillman · 30 April 2014 - 20:45
United States · JAB Wireless

Can't get the vendor central to log in. Is it not working right now?

Nicole Hillman · 2 January 2014 - 10:04
United States · JAB Wireless

Can not access Vendor Central to complete orders? How long will this problem last? Does anyone have any information on this problem? I have orders that need to ship today!

Marietta Closson · 26 November 2013 - 16:35
United States · Comcast Cable

I shipped 4 packages on November 13. Firstly, I wasn't able to use the Create a Routing Request. I moved on to the ASN. It worked fine. Out of 4 orders, I was able to create an invoice for one. I tried again today -- when I log in an invoice number it keeps telling me the invoice number is in use. Go back to Invoice Management application home page to resume the invoice creation and process for the entered invoice number. I KEPT doing that and still got the same message. When I tried to call up the PO by the tracking number, I was told there was no ASN, however, when I viewed recent ASNs, all the POs were there. I received two orders today -- I can confirm them but can go no further. I am totally frustrated since I have tried everything I know to try. I was down to: Maybe my browser is not current. I'm using Windows 7 - Internet Explorer 11. The next move would be to Windows 8 to go any higher. The biggest problem: You cannot talk to a representative. Generally you can go to the Contact on the page on which you are having problems. The web site does not display properly thus there is no Contact on any page. I will follow through on your "browser related problems" and see if that is the problem.

Marietta Closson · 26 November 2013 - 16:23
United States · Comcast Cable

I'm trying to access Vendor Central Amazon. The web site does not display properly. I can't finish "Create a Routing Request" -- "Create an Invoice" -- and there are other problems. The biggest one: How do you talk to a person at Amazon!

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