website not working? Is it down right now? Server Status Check screenshot
US BankWebsite Name:
www.usbank.comURL Checked:
Response Time:
Last Down:
Checking US Bank
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US Bank Website Status History server report and response time

The above graph displays service status activity for over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
17:438.72 ms. 
20:157.13 ms.
04:057.5 ms. 
16:356.87 ms.
18:447.26 ms. 
20:547.28 ms.
23:409.14 ms. 
02:1218.87 ms.
06:4610.34 ms. 
13:0712.71 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT 0)  |  Current server time is 14:25

We have tried pinging US Bank website using our server and the website returned the above results. If is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access US Bank - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

Having Problems with Accessing
Cherry Murwin · 22 July 2016 - 14:50
· · Chrome 49.0 on Android

Mobile app: can't make a deposit. Choose an account page is blank

Georgie Gladkiy · 16 July 2016 - 23:41
· · Safari 9.0 on iPhone

I can't sign in. It says access denied.

Holly Sanford · 10 June 2016 - 12:21
· · Chrome 51.0 on Windows

online banking is down again. I've had trouble logging on the last couple weeks. Something needs fixed.

Debra Brown Wylie · 8 June 2016 - 18:37
· · Chrome 46.0 on Windows

Why am I still, after 2 weeks, having issues signing into my bank account with US Bank????????

Gina Renner · 31 May 2016 - 18:34
· · Internet Explorer 11.0 on Windows

I can't get to online banking today. Anyone else having same issue? Get same old error...not available.

Debbie Pinky Briley · 6 May 2016 - 15:46
· · Chrome 50.0 on Windows

May 6th 2016 can't get on chrome or enternet explorer

Peggy McNamara · 18 April 2016 - 01:56
· · Chrome 44.0 on Android

US bank's website is working but their online banking site is not working. When I try to login I get a message stating "Sorry, our system is currently unavailable. Please try again later."

Ann Marie Morrison · 15 April 2016 - 14:05
· · Chrome 49.0 on Windows

us bank login is down, cannot get past login screen

Catherine Pender Buerger · 13 April 2016 - 16:19
· · Safari 9.1 on Mac

can't sign in it won't even let me put in my password

Larry Talley · 11 April 2016 - 18:29
· · Chrome 49.0 on Windows

Can't sign in

Michael Carew · 20 March 2016 - 07:24
· · Safari 9.0.3 on Mac

According to the website, they are now "read only" due to a technical glitch. They stated that no data was lost.

Michael Carew · 15 March 2016 - 04:51
· · Safari 9.0.3 on Mac

Can't sign in!!

Desirae Christine Westphall · 1 March 2016 - 21:19
· · Safari 9.0 on iPhone

Can't confirm my email to receive money says system is temporarily unavailable

Bank Branch Locator · 21 February 2016 - 01:53
· · Firefox 28.0 on Windows

You can use
to call your local branch for a better help.

Bank Branch Locator · 21 February 2016 - 01:52
· · Firefox 28.0 on Windows

You can use
to call your local branch for more accurate information...

Jerry Tausz · 19 February 2016 - 20:38
· · Chrome 48.0 on Windows

I am running Chrome. When I log into US Bank and try to access my accounts (Account Dashboard) the screen comes up but after a second or two it goes blank. The problem URL is : If I log in using IE, the screens work perfectly. This problem just started today. Any ideas?

Carolyn Wallis · 19 February 2016 - 19:59
· · Chrome 48.0 on Chrome OS

have not been able to log on for the last 24 hours. Tried to cleaning the cache and restarting my computer. Same response from US bank: temporarily unavailable; check back later

Mary Louise · 30 January 2016 - 23:33
· · Firefox 43.0 on Windows

For the past two days EVERY time I go on the site it freezes up entire computer. Firefox or Explorer. Doesn't matter.

Mandy Williams · 5 January 2016 - 14:13
· · Internet Explorer 11.0 on Windows

I've been trying to log on to my online banking since Friday and it says "our system is currently unavailabe. Please try again." They need to get this fixed ASAP!!!

Atchison Monuments & Granite · 22 December 2015 - 21:58
· · Chrome 47.0 on Windows

We can not access USBank online services. We are getting a message that it is down for routine maintenance but it has been 4 days! What's going on over there?

Tina Valis · 18 December 2015 - 18:48
· · Chrome 33.0 on Android

I'm also having issues accessing through mobile web browsers and their app.

Kevin M Howard Sr. · 18 December 2015 - 18:41
· · Chrome 47.0 on Windows

403 - Forbidden: Access is denied.

You do not have permission to view this directory or page using the credentials that you supplied.

On Internet Exployer and Google Chrome. Able to access website but have an 403-Forbidden: Access is denied error. What's up with that? Please fix this or I will have to move my loan to another bank to handle.

Janie Krentz · 18 December 2015 - 18:22
· · Safari 9.0.2 on Mac

Access denied error on my computer and cannot log in on my phone app.

Will Laakkonen · 18 December 2015 - 18:20
· · Chrome 47.0 on Windows

Apparently they choose a Friday (typically payday) to work on their website. Stupid.

Sophie Duncan · 18 December 2015 - 16:38
· · Safari 9.0 on iPhone

US bank online banking and app are "under maintenance" with no timeframe on when it will be back up.

Alice Galeotti · 18 December 2015 - 16:26
· · Safari 9.0.2 on Mac

Can't log into US Bank either on iOS app or through web browser as of 11/18/15 at 8:26am PT.

SaRah LaRue BoweRs · 17 December 2015 - 23:20
· · Chrome 47.0 on Windows

Cannot sign is - Thursday, December 17. Had this problem all day long.

Delia Reed · 2 December 2015 - 21:42
· · Firefox 42.0 on Windows

The site comes up but won't display the little window that tells me pending purchases. Suddenly my new card doesn't work- they just cancelled my card for "fraud" and sent me a new one as "someone" made a $1.49 purchase. Well I just made a $1.49 purchase again, and I bet those stinkers think it's fraud.

Kevin Howard · 15 November 2015 - 11:21
· · Chrome 46.0 on Windows says website cannot be displayed. What is up with this. I've done everything on my part but it's not working. please fix this as I don't intend on being late paying my bills. If not I will bank else where Thank You!

Jim Ward · 31 October 2015 - 17:11
· · Chrome 46.0 on Windows

It just worked for me. I was able to access my accounts and click other links. I cleared my browser history per the instructions above. Hope this helps.

Ken Ferguson · 23 October 2015 - 20:37
· · Chrome 28.0 on Android

Cannot see my account ...try to login takes my user name but immediately shows page for forget password but within a, half second page dissapeared. ...can't Log on / started last night late

Pam Niles · 21 October 2015 - 14:05
· · Chrome 46.0 on Windows

This is very bad. If customers cannot rely on being able to access your online banking system, in order to view and download our credit card charges (in my case and I no longer get paper statements), then why should we be required to pay our bill? We of course have to pay or we'll rack up penalty and late fees. No service no payment, that's my opinion. Get your act together. This website goes down far too often.

Nicole Cushing · 14 October 2015 - 18:53
· · Chrome 45.0 on Chrome OS

Very slow. After multiple attempts was able to log in, but the website is completely unresponsive to my attempt to actually click on my account and get information.

Nick Fotopoulos · 14 October 2015 - 18:46
· · Chrome 45.0 on Windows

Main page loads, but any attempt to login or access your account either fails, or takes several minutes for each page load.

Jeffrey Avila · 14 October 2015 - 18:46
· · Chrome 46.0 on Mac

Still down, furthest I got was asking security questions but nothing more

FamilyofGame RSix · 14 October 2015 - 18:42
· · Firefox 41.0 on Windows

Can't log in. Site comes up on browsers but regardless of device log-in is currently broken.

Leigh Ann · 14 October 2015 - 18:08
· · Firefox 41.0 on Windows

Website is DOWN regardless of the status on this page. I cannot log in on two different machines.

Robert Zeffert · 13 October 2015 - 16:24
· · Safari 9.0 on Mac

Getting this message "Sorry, our system is currently unavailable. Please try again."

James Basel · 9 October 2015 - 02:05
· · IEMobile 11.0 on Android

Site wont let me type in log in box cannot enter user name so somethin is wrong

Carolyn Mckinney · 1 October 2015 - 06:15
· · Chrome 45.0 on Windows

i was just at pnc bank.i got my would not alound me take my money out.why

David Barbe · 26 September 2015 - 16:00
· · Internet Explorer 9.0 on Windows

website up, but can't log in. Also tried mobile app from phone (Android) and that allows log on, but no transactions. Strange.

Lu Johnson · 10 September 2014 - 13:21
United States · Time Warner Cable · Chrome 37.0 on Windows

According to the website, they were "read only" due to a technical glitch. They stated that no data was lost. I tried again a minute later, and the site seems to be working normally again.

Amie Chiz Dawson · 26 June 2014 - 06:59
United States · Comcast Cable · Firefox 30.0 on Windows

Server is down so I can't even make purchases or pay bills! This is scary!

Connie Acker · 16 June 2014 - 10:03
United States · Comcast Cable · Chrome 35.0 on Windows

Frustrated w/US Bank website. Seems like it's down more than it used to be. Down again now.

Jotires Jotires · 8 June 2014 - 17:48
United States · Charter Communications · Chrome 35.0 on Windows

I was trying to login my account as usual - input user id and answered my challenge question. It said my account is lockup and asked me to go to the login assistant. When I went through all first 2 questions, the last one asked me my card pin code. I don't feel comfortable to answer this and left. I was trying to all the phone number and no-one pick up the phone. It didn't say this is US Bank and just asked to leave message. Not feel comfortable at all.

Carole Sylvia Graff · 27 May 2014 - 09:35
United States · CenturyLink · Internet Explorer 11.0 on Windows

I get challenge questions I never set up. It doesn't remember the new challenge numbers either. Seems to be mixed up with other accounts. Telephone help didn't work either.

Holly Sanford · 9 May 2014 - 07:19
United States · NuVox Communications

the site is up but once you enter your credentials to log into your accounts for online banking you get a message saying it's unavailable and to contact customer service.

SkinnyCow FlyingSaucer · 18 April 2014 - 11:29
United States · Verizon Wireless

just tried on main computer, wouldn't allow login with correct credentials. just got an error on another computer trying to access their website to try to login again.

Mikki T. Nguyen · 18 April 2014 - 11:26
United States · TelePacific Communications

So I am not the only one who cannot log onto my bank acc. So I am guessing the site is having some issues then.

Ruth Vogel · 18 April 2014 - 11:24
United States · Comcast Cable

It says now that they are doing routine maintenance and it will be back shortly

Tim Sembach · 18 April 2014 - 11:11
United States · Comcast Cable

Can't log on right now either. Keeps saying the page isn't available right now

Tish Hurd · 29 March 2014 - 11:16
United States · Massillon Cable Communications

I just called and was told they were aware, working on it, and it "should be up soon"

Andy Picton · 29 March 2014 - 11:10
United States · CenturyLink

It's down for me from Minneapolis, but if I remote in to my work connection through Colorado, it works fine. They must be having some DNS propagation issues or something causing it not to work in certain areas right now..

Tish Hurd · 29 March 2014 - 11:08
United States · Massillon Cable Communications

Been trying for an hour, always "not available" on Chrome. Will try IE

Vicky Nemetz Garrison · 29 March 2014 - 11:05
United States · Cox Communications

Website down all morning. Called support but they had no record of outage so it would be best to call so that more people are complaining and they investigate.

Linda Allen · 29 March 2014 - 11:03
United States · Comcast Cable

US Bank website has been down all morning. Not sure what is going on.

Natalie Zett · 28 March 2014 - 06:22
United States · Comcast Cable

Also having problems - able to get past the first three screens, then, it hangs.

Bart Hays · 17 March 2014 - 14:16
United States · Comcast Business Communications

cant get past login, says I forgot my security questions, now I'm locked out

Megan Keogh · 9 March 2014 - 18:34
United States · Comcast Cable

Online banking is currently down. Cannot check credit card transactions and when i click pay bills it says "our system is temporarily unable to process the request. Please try again." This never happened with the old site. 8:30 PM CDT.

Vicki Wilkinson · 17 February 2014 - 08:51
United States · CenturyLink

I am so frustrated with the "New US Bank Website"! You can only log-on but not able to do anything else!!!! It has worked on occasion but is in malfunction mode for the majority of the time. I am used to being able to just log on and do everything I needed to do in a timely manner but now it does not seem that I even have online banking services. It is important for customers to have internet access as it is the only way to do business these days. Please either go back to giving the customer the option to go to old website or get this problem fixed!

Jillian McNamee · 15 February 2014 - 08:41
United States · Comcast Cable

log in and when it redirects to my info, site crashes have twice on apple products

Richard Woodward · 13 February 2014 - 21:07
United States · AT&T Internet Services

I had an US Bank credit card some years ago and your customer sucked so bad that I canceled it and received a call from someone (I think Your CEO) after I had posted on line how bad your customer service was who told me all of the problems had been corrected. THEY ARE NOT. I have been trying to pay off my credit car for about 5 days now. I have tried online which I cannot reach and by phone which I was told went through but IT HAS NOT. Do you have anyone working for your company that has more than a 3rd grade education. None of them seem even to know the website is f***ed up and when I was transferred to the website rep she told me she knew nothing about the internet. Boy you sure do have "customer service"

Mike Wasiukiewicz · 29 January 2014 - 14:38
United States · Hewlett-Packard Company

Hasn't been up since this morning... unless it's an issue with my firewall at work, but every other website I've visited today is working.

Carole Olsen · 22 January 2014 - 12:25
United States · CenturyLink

Littleton Colorado - can't access Bill Pay to view or pay. Says not eligible. Tried to get help by calling in and their banker cannot access either. Banker said to try calling again every hour or so.

Thomas Hughes · 17 January 2014 - 23:29
United States · Comcast Business Communications

I can access the site but my accounts are not loading the recent activity. There's an alert saying something like, this activity is not available at this time. Please try again later. This has been going on all day today.

Lynn Bowie Osterkamp · 17 January 2014 - 21:54
United States · Comcast Cable

Can't pay bills online. Says I'm not eligible (but I do it regularly). This morning took about 15 min to even log on. Now can log on bu no bill pay.

Pat Kottmann · 17 January 2014 - 21:11
United States · AT&T U-verse

cannot pay bills, at first I couldn't log on, then when I di the site was unresponsive. finally got on and it won't let me pay bills. says I have not eligible accounts!!

Todd Warren · 17 January 2014 - 20:46
United States · United States Postal Service.

Still down. Hmmm. Do I still go on vacation to warmer climates? Maybe I will get stuck there because I can't pay my tab(s).

Justiff Jones · 17 January 2014 - 20:14
United States · University of California San Francisco

I have not been able to login from my iMac, MacBook or iPhone since 8am PST and it's now noon PST.

Don LaMoora · 17 January 2014 - 19:58
United States · Time Warner Cable

I’ve tried three different browsers on my Mac. US Bank not loading with any of them. I hope the new site design is worth the headache.

Chuck Wilkes Jr · 17 January 2014 - 19:53

Tried all morning without success... even after all the self-help fixes available.

Sylvia Graba · 17 January 2014 - 19:48
United States · AT&T Wireless

I have tried 3 times to get online to check my business visa account - I get thru the password and then the system just clocks and never loads - is this down and when will it be back up

Ariel Fisher · 17 January 2014 - 19:24
United States · Cox Communications

EVERY time one of these genius banks "UPGRADES" their website - NOTHING but disruption ensues. If it ain't broke - DON'T FIX IT! - I learned that in kindergarten.

Chelsea Janke · 17 January 2014 - 19:08
United States · Comcast Business Communications

ever since the new website was launched its been horrible trying to use it. the design is fine but it is really slow, tons of features won't load and half the time i can't get on. Get it fixed asap please!

Randi Marino · 17 January 2014 - 18:56
United States · AT&T U-verse

Can't access! By computer, phone, ipad, and when I call the automated system says not able to help now, goodbye.

Darrell Tenpenny · 17 January 2014 - 18:47
United States · The Procter and Gamble Company isn't signing in. I've noticed that after you type in your user name the next page has

Mark Howie · 17 January 2014 - 18:28
United States · CenturyLink

Can't log on. Once password is sent the site freezes and won't proceed. Other banks logon just fine. WA state.

The Boise Comic Book Company · 17 January 2014 - 18:24
United States · Clear Wireless

Is down. Can enter login info, but then the online router times out without loading the page. HTTP 500 - Internal server error Internet Information Services

CJ Neil · 17 January 2014 - 18:11
United States · Comcast Cable

Tried Chrome and IE and can't log on. It lets me enter user name and PW and never loads

Hank Koerner · 17 January 2014 - 04:55
United States · Comcast Cable

Seattle. Can't access online banking at home. Can access other banks' online accounts.

Carin DeMaria Ashby · 11 January 2014 - 14:50
United States · Verizon Internet Services

Made a car payment and they took out the entire payoff amount! Said I should call on Monday. Anyone else have this issue?

Samuel John Decker · 8 January 2014 - 11:30
United States · Computer Services

Getting "Cannot load web page" errors from both Chrome and IE after clearing internet cache and flushing DNS cache.

Stacy Croft · 12 December 2013 - 17:50
United States · Mediacom Communications

i can't access my transactions or bill pay. I have checked to make sure my internet explorer is up to date. No luck with a fix Please help

Sheila Looney · 4 December 2013 - 21:59
United States · Southern Ohio Communication Services

please fix the problems you have with the internet.. I cannot login to my account, so now I am over drawn. Please fix this.

David Stiles · 25 October 2013 - 00:24
Kenya · United Nations Office, Nairobi (UNON)

I live and work outside the US and cannot access the US Bank website. Is there a reason for this?

Aly Alyse Sands · 29 August 2013 - 11:24
United States · Comcast Cable

The site is working except if you want to access the bill pay page. I am getting Error 404.

Alex Halbach · 24 July 2013 - 08:06
United States · SDN Communications

I am having issues accessing the website this morning - anyone else?

Dora Gourley · 6 July 2013 - 15:46
United States · Wave Broadband

Cannot access my account. it just gives me a hundred usbanks and wants access material that I did not put in to the system.

Joanne Zawojski Formal · 20 June 2013 - 11:31
United States · Time Warner Cable

I have been trying to log on to US Bank for the past hour... no luck.

Janet Faye Hinton Fitzgerald · 20 June 2013 - 10:52
United States · Fuse Internet Access

Been trying for over an hour and get "This webpage is not available". I can get on every website but this one.

Julie Cioffi-Brawley · 20 June 2013 - 10:30
United States · Time Warner Cable

I can't log on. I get "This webpage is not available". Anyone else have this issue?

Adam Hetz · 20 June 2013 - 10:29
United States ·

my internet connection works just fine, but cannot load main page.

Katie Ryan Mitchell · 20 June 2013 - 10:08
United States · Integra Telecom

U.S. Bank's main page comes up but I cannot log into my account. Our IT person is here and just checked my computer. He said it is a US bank problem.

Jack Federan · 24 May 2013 - 01:40
United States · AT&T Internet Services

Come on US pay lower rates than anyone else on deposits.. at least get the internet access situated right!

Brandon Harvey · 23 May 2013 - 22:26
United States · Suddenlink Communications

I cant log on to US Bank, or pull up their site from Firefox, Chrome or Internet Explorer

Michael Iverson · 20 May 2013 - 21:23
Thailand · TOT Public

I have rarely had access to my account since the cyber attack last September.

Candy Nudo · 13 May 2013 - 15:00
United States · AT&T Internet Services

I cannot log in to my checking account at US Bank. I have not been able to get on for a month. What is going on? Really makes me worry about US Bank.

La Juana Whitmore · 28 April 2013 - 07:53
United States · CenturyLink

I can get to, but the login page never responds after I enter my username. Also cannot log in on my mobile devices (iPad, iPhone).

Versiree Baker · 15 April 2013 - 08:59
United States · Integra Telecom

The server at is taking too long to respond.

That is the message I get when trying on IE and on Firefox. But can get to the mobile site on iphone.

Aaron Timmerman · 21 March 2013 - 10:39
United States · Comcast Business Communications

Can surf the rest of the internet, can not get to website and it says problem loading page, server not found.

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